HP 4WA12EA Getting Started Guide

Datasheet

HP Engage One All-in-One System

Retail redefined by design.

Transform your retail space with a
versatile point of sale system that
elevates the customer experience and
supports your critical business
operations. With security, durability,
and flexibility built into its gorgeous
design, the HP Engage One system
marks a new era in retail.

Sleek. Modern. Adaptable.

Build the ideal checkout, interactive signage or self-service solution for your retail or hospitality environment with
the streamlined, versatile HP Engage One system and its accessory ecosystem , all available in a choice of colors.

Secure data. Protect customers.

Today’s business calls for next-level security. The HP Engage One answers with a self-healing PC BIOS and
firmware that shields the BIOS against attacks to help keep your data, devices, and customers safe and secure.

Durable. Powerful. Built for the day ahead.

Power through your peaks with 7th generation Intel® processors and a durable system that has a 5-year lifecycle
and up to a 3-year standard limited warranty. Get up to 5 years peace of mind with optional HP Care Pack.

Enjoy Windows management and security features that support seamless integration with your existing Windows
apps and infrastructure.

Set a new bar for sophistication with components and accessories that complement the HP Engage One aesthetic,
including stands, magnetic stripe reader, barcode scanner, customer-facing displays, and an in-column or
standalone receipt printer.

Engage customers and enable associates with a modern, polished 35.56 cm (14”) diagonal touchscreen display
that’s intuitive and responsive for fast interaction and has an anti-glare coating to minimize light interference.

Entrust a device that’s not only beautiful but retail-hardened. It’s designed to pass MIL-STD 801G with a sturdy,
anodized aluminum chassis that resists spills by channeling liquids away from the screen.

Get extra protection with automatic updates and security checks from HP BIOSphere Gen3. Control application and
system access with Device Guard, Credential Guard, and an optional fingerprint reader.

The HP Engage One is ready for duty with 7th generation Intel® processors, efficient M.2 storage, fast DDR4
memory, and optional wireless LAN with Bluetooth®. An integrated SD card reader supports easy backup,
deployment, and servicing.

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Data sheet | HP Engage One All-in-One System

HP Engage One All-in-One System Specifications Table

Available Operating Systems

Windows 10 Pro 64-bit
Windows 10 IoT Enterprise 2019 LTSC 64
Windows 10 IoT Enterprise 2016 LTSB 64
Android (image download)
FreeDOS 2.0
SUSE Linux® Enterprise Desktop 12 (certification only)
Android (image download)

Processor family 7th Generation Intel® Core™ i5 processor; 7th Generation Intel® Core™ i3 processor; Intel® Celeron® processor

Available Processors

Intel® Celeron® 3965U with Intel® HD Graphics 610 (2.2 GHz, 2 MB cache, 2 cores); Intel® Core™ i3-7100U with Intel® HD Graphics 620
(2.4 GHz, 3 MB cache, 2 cores); Intel® Core™ i5-7300U with Intel® HD Graphics 620 (2.6 GHz base frequency, up to 3.5 GHz with Intel®
Turbo Boost Technology 2.0, 3 MB cache, 2 cores)

Chipset Multi-chip package

Maximum memory

32 GB DDR4-2400 SDRAM
Transfer rates up to 2400 MT/s.

Memory slots 2 SODIMM

Internal storage

128 GB up to 512 GB SATA SSD (M.2)
128 GB up to 1 TB PCIe® NVMe™ SSD

Display 35.56 cm (14") diagonal FHD anti-glare touch screen (1920 x 1080)

Available Graphics Integrated: Intel® HD Graphics 610; Intel® HD Graphics 620

Audio Integrated HD audio with Realtek ALC3228 codec with standards internal speakers and stereo headphone jack

Expansion slots 1 M.2

Ports and Connectors

Back: 1 cash drawer connector; 1 power connector; 1 RJ-45; 1 USB Type-C™ (charging); 2 serial; 4 USB 3.0; 1 Powered 24 Volt USB; 2
Powered 12 Volt USB
Side: 1 headset connector

Input devices ##ambientlightsens##

Communications

LAN: Broadcom BCM943228Z 802.11n wireless M.2 with Bluetooth®; Realtek RTL8153 ; WLAN: Intel® 3165 802.11ac wireless M.2 with
Bluetooth®; Intel® 8265ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo, non-vPro™; Intel® 8265ac (2x2) Wi-Fi® and Bluetooth® 4.2 Combo,
vPro™; Realtek 802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.0 Combo ;

Drive Bays One M.2

Environmental

Operating temperature: 10 to 40°C;
Operating humidity: 20 to 85% RH;

Available Software

HP business PCs are shipped with a variety of software titles including: HP BIOSphere with Sure Start Generation 3.0, HP Support
Assistant, HP Device Guard, HP Credential Guard. Please refer to this product's quick spec document for a full list of preinstalled software.

Security management

Credential guard and password protection; Device guard; HP BIOSphere with SureStart Gen 3; HP FingerPrint Sensor; Power-on password
(via BIOS); Setup password (via BIOS); Trusted Platform Module TPM 2.0 Embedded Security Chip; USB enable/disable (via BIOS); VESA
mounting

Power

120 W, 88% efficiency, active PFC (basic base); 180 W, 89% efficiency, active PFC (advanced base); 65 W, 89% efficiency at 20 V, active
PFC (display head unit)

Dimensions 33.62 X 21.64 X 1.76 cm (head unit); 9.6 x 9.6 x 26 cm (stand with column printer); 28.4 x 16.2 x 2.92 cm (connectivity base)

Weight 1.33 kg (rotate stand); 1.09 kg (fixed stand); 1.38 kg (head unit); 0.56 kg (connectivity base); 1.94 kg (printer)

Energy efficiency compliance ENERGY STAR® certified configurations available and EPEAT® registered configurations available

Certification and compliance IEC 60601-1-2

Environmental specifications Low halogen

Warranty

3-year (3-3-3) limited warranty and service offering includes 3 years of parts, labor and on-site repair. Terms and conditions vary by
country. Certain restrictions and exclusions apply.

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Data sheet | HP Engage One All-in-One System

HP Engage One All-in-One System

Accessories and services (not included)

HP L6010 10.4-inch Retail Monitor

The HP L6010 10.4-inch Retail Monitor is a sleek, stylish, and compact, head-only display
designed for increased performance and outstanding durability. Combines the best of PC­based and proprietary POS systems
Product number: A1X76AA

HP L6015tm 15-inch Retail Touch
Monitor

The sleek and stylish flush-bezel HP L6015tm 15-inch Retail Touch Monitor is designed for
increased performance, enhanced usability, and outstanding durability in retail and hospitality
environments. Combines the best of PC-based and proprietary POS systems
Product number: A1X78AA

HP PUSB Thermal Receipt Printer

The HP PUSB Thermal Receipt Printer is designed for retail environments with its durable
design and print performance. Its compact size also makes it perfect for space-constrained
locations. Combines the best of PC-based and proprietary POS systems
Product number: FK224AA

HP Standard Duty Cash Drawer

HP's Standard Duty Cash Drawer provides excellent performance and reliability to meet the
needs of today’s retailers. Durable steel construction, compact footprint and dual media slots
make this a great solution for retail and hospitality environments where a quality cash drawer
solution is desired at a competitive price. Combines the best of PC-based and proprietary POS
systems
Product number: QT457AA

HP L7014 14-inch Retail Monitor

Complete your retail solution with the HP L7014 Monitor, a modern, virtually borderless
widescreen display that delivers easily readable transaction data to customers and associates.
Use it as a customer-facing display with your HP RP9, or as a standalone display with any HP
Retail System. Combines the best of PC-based and proprietary POS systems
Product number: T6N31AA

HP Engage One All-in-One System
5-year Next Business Day Onsite

Receive 5 years of next business day onsite HW Support from an HP-qualified technician for
your computing device, if the issue cannot be solved remotely.
Product number: UL590E

Data sheet | HP Engage One All-in-One System

HP Engage One All-in-One System

Messaging Footnotes

Optional features sold separately or as add-on features.
1- or 3-year limited warranty, depending on country.

HP Care Pack Services are optional. Service levels and response times for HP Care Pack Services may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details,
visit http://www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable
local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is
automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com

MIL-STD testing is pending and is not intended to demonstrate fitness for U.S. Department of Defense contract requirements or for military use. Test results are not a guarantee of future performance under these test conditions. Accidental
damage requires an optional HP Accidental Damage Protection Care Pack.

HP BIOSphere Gen3 requires Intel® or AMD® 7th generation processors.

Microsoft Device Guard and Credential Guard are available with Windows 10 IoT Enterprise 2016 LTSB delivered from HP or to customers with a volume license to use Windows 10 Enterprise. Microsoft Device Guard and Credential Guard are
not available with Windows 10 Pro. The installation of Windows 10 Enterprise and Microsoft Device Guard and Credential Guard are available through HP Configuration & Deployment Services.

Wireless access point and Internet access required.

Please contact your HP representative or authorized HP reseller for details. Device support may vary by country. Features vary among Standard, Enhanced, and Premium HP Device as a Service plans. HP services are governed by the
applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP
terms and conditions of service or the HP Limited Warranty provided with your HP Product.

Technical Specifications Footnotes

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is
automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. See http://www.windows.com/.

Multicore is designed to improve performance of certain software products. Not all customers or software applications will necessarily benefit from use of this technology. Performance and clock frequency will vary depending on application
workload and your hardware and software configurations. Intel’s numbering is not a measurement of higher performance.

Your product does not support Windows 8 or Windows 7. In accordance with Microsoft’s support policy, HP does not support the Windows 8 or Windows 7 operating system on products configured with Intel and AMD 7th generation and
forward processors or provide any Windows 8 or Windows 7 drivers on http://www.support.hp.com.

Due to the non-industry standard nature of some third-party memory modules, we recommend HP branded memory to ensure compatibility. If you mix memory speeds, the system will perform at the lower memory speed.

For storage drives, GB = 1 billion bytes. TB = 1 trillion bytes. Actual formatted capacity is less. Up to 30 GB (for Windows 10) is reserved for system recovery software.

Wireless cards are optional or add-on features and requires separately purchased wireless access point and internet service. Availability of public wireless access points limited. The specifications for the 802.11ac WLAN are draft
specifications and are not final. If the final specifications differ from the draft specifications, it may affect the ability of the notebook to communicate with other 802.11ac WLAN devices.

Intel® HD Graphics 610: integrated on Celeron™ G3965U; Intel® HD Graphics 620: integrated on 7th gen Core™ i7/i5/i3 processors.

Optional MSR is integrated directly into display head unit.

HP BIOSphere with Sure Start available only on business PCs with HP BIOS. HP BIOSphere Gen 3 requires Intel® 7th generation processors.

EPEAT® registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. Search keyword generator on HP’s 3rd party option store for solar generator accessories at

www.hp.com/go/options.

External power supplies, power cords, cables and peripherals are not low halogen. Service parts obtained after purchase may not be low halogen. Standard configurations meet the low halogen specifications however, some custom feature

components may not meet the same Low Halogen standard. A standard configuration includes display head, rotate / tilt or fixed position stand, stability plate and I/O Connectivity Base.

Device Guard is only available with Windows 10 IoT 64 Enterprise LTSB for Retail. Device Guard is not available with Windows 10 Pro.
Optional HP Engage Go Advanced I/O Connectivity Base specs shown. Optional HP Engage Go Basic I/O Hub and HP USB-C Hub also available. Refer to system quick specs for full I/O specification

http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c05573243s.

LAN - in Retail I/O Connectivity Base.
For further details please refer to Quick Specs document.
HP Sure Click is only supported on Intel Core i3, i5, i7, and i9 processors.
vPRO support requires either an Intel Core i5 or Core i7 processor
vPRO support also requires a vPRO WLAN Card for these products
vPRO enablement is a separate option on some products.

Sign up for updates hp.com/go/getupdated

Copyright © 2018 HP Development Company, L.P. The only warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should
be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
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Intel, Core, Celeron and Intel vPro are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. Bluetooth is a trademark of its proprietor and used by HP Inc. under
license. USB Type-C™ and USB-C™ are trademarks of USB Implementers Forum. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency.

4AA7-0873, October 2020

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