HP (Hewlett-Packard) 2830, 2820, 2840 User Manual

HP Color LaserJet 2820/2830/2840

Software Technical Reference

HP Color LaserJet 2820/2830/2840

Software Technical Reference

Trademarks

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information in this document is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 04/2005

Adobe®, Acrobat®, and PostScript® are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries/regions.

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Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

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UNIX® is a registered trademark of The Open Group.

Table of contents

1 Purpose and scope

Introduction ............................................................................................................................................2

HP LaserJet all-in-one product comparison ..........................................................................................3

Software availability and fulfillment .......................................................................................................6

Ordering software .................................................................................................................6

Documentation availability and localization ...........................................................................................8

2 Software overview for Windows

Operating systems ..............................................................................................................................12

Supported Windows operating systems .............................................................................12

Fully supported operating systems ....................................................................12

Print-only supported operating systems .............................................................12

Windows system requirements ...........................................................................................12

Windows operating system requirements ..........................................................13

Operating system requirements for print-only support .......................................13

Printing from other operating systems ................................................................................13

Software component information .........................................................................................................15

New HP LaserJet all-in-one software features ...................................................................15

HP LaserJet all-in-one software for Windows .....................................................................15

Software component comparison .......................................................................................17

Software component availability .........................................................................................18

Software component localization ........................................................................................19

HP Extended Capabilities ....................................................................................................................26

HP Director ..........................................................................................................................................27

Select Device ......................................................................................................................28

Status ..................................................................................................................................28

Settings ...............................................................................................................................30

Scan Picture and Scan Document ......................................................................................31

Transfer Images ..................................................................................................................31

Send a Fax .........................................................................................................................32

HP Image Zone ...................................................................................................................32

HP Document Viewer .........................................................................................................33

Support ...............................................................................................................................34

How Do I .............................................................................................................................35

Creative Ideas .....................................................................................................................35

HP Shopping .......................................................................................................................35

Utilities ................................................................................................................................35

Software Update .................................................................................................................36

Scanning system .................................................................................................................................37

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Scanning methods ..............................................................................................................37

HP Scan software ...............................................................................................................38

E-mail .................................................................................................................40

Scan drivers ........................................................................................................................40

TWAIN driver ......................................................................................................41

TWAIN compatibility ..........................................................................41

TWAIN scanning does not work with some programs

...........................................................................................41

Additional information about TWAIN .................................41

TWAIN driver user interface ..............................................................42

WIA driver ..........................................................................................................43

HP Send Fax software ........................................................................................................................45

Faxing to multiple recipients ...............................................................................................46

Creating a cover page ........................................................................................................47

Faxing without first printing and scanning the document ....................................................47

Available product configurations .........................................................................................................49

Software features by connection type .................................................................................49

Supported configurations ....................................................................................................50

Direct connection ...............................................................................................50

Network connection options ...............................................................................50

Local connection that uses Microsoft peer-to-peer networking

(Windows only) ..................................................................................50

Networking requirements ...................................................................51

Multitasking capabilities ......................................................................................................51

Differences between the network-connected and direct-connected configurations ............52

Supported third-party software ............................................................................................................53

Text-recognition software ...................................................................................................53

About text-recognition reliability .........................................................................53

Other PC fax programs .......................................................................................................53

3 Windows HP unidriver features

Introduction ..........................................................................................................................................55

HP PCL 6 and PS emulation unidriver features (for Windows 2000 and Windows XP) ......................56

Access to drivers ................................................................................................................56

Help system ........................................................................................................................56

What's this? Help ...............................................................................................57

Context-sensitive Help .......................................................................................57

Constraint messages .........................................................................................57

HP postscript level 3 emulation support .............................................................................57

Driver tab features ..............................................................................................................58

Printing Preferences tab set ...............................................................................58

Advanced tab features .......................................................................58

Paper/Output settings .......................................................60

Copy Count setting ...........................................60

Graphic settings ................................................................60

Image Color Management settings ...................60

TrueType Font settings .....................................61

Document Options ............................................................61

Advanced Printing Features .............................62

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Color Printing Mode (HP PCL 6 Unidriver

only) ..................................................................62

Print Optimizations (HP PCL 6 Unidriver

only) ..................................................................62

PostScript Options (PS Emulation Unidriver

only) ..................................................................62

PostScript Output option ..................63

TrueType Font Download option

..........................................................63

PostScript Language Level ..............64

Send PostScript Error Handler .........64

Mirrored Output ................................64

Printer Features ................................................64

Print All Text as Black ......................64

Send TrueType as Bitmap

(HP PCL 6 Unidriver only) ................64

Raster Compression (HP PCL 6

Unidriver only) ..................................65

Layout Options .................................................65

Page Order ......................................65

Paper/Quality tab features .................................................................65

Print Task Quick Sets ........................................................66

Default Print Settings ........................................67

User Guide Print Settings .................................67

Type new Quick Set name here .......................67

Paper Options group box ..................................................67

Size is: ..............................................................68

Use Different Paper/Covers check box ............69

Source Is: drop-down menu .............................69

Type is: drop-down menu .................................69

Use Different Paper/Covers options .................70

Front Cover and Back Cover

options .............................................71

First Page, Other Pages, and Last

Page options ....................................72

Document preview image ..................................................73

Effects tab features ............................................................................73

Print Task Quick Sets ........................................................74

Resizing options group box ...............................................74

Actual Size setting ............................................74

Print Document On setting ...............................74

Scale to Fit option .............................................74

% of Normal Size option ...................................75

Document preview image ..................................................75

Watermarks group box ......................................................76

Current watermarks ..........................................77

Watermark message ........................................77

Message angle .................................................77

Font attributes ...................................................77

Name ...............................................78

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Color ................................................78

Shading ............................................79

Size ..................................................79

Style .................................................79

Default settings ................................79

Finishing tab features ........................................................................80

Print Task Quick Sets ........................................................80

Document Options ............................................................81

Correct Order for Straight Paper Path check

box ....................................................................81

Print on Both Sides (Manually) check box

...........................................................................81

Manually printing on both sides

..........................................................81

Flip Pages Up ...................................................81

Booklet layout ...................................................82

Book and booklet printing ................82

Printing a Booklet .............................82

Printing a book .................................83

Pages per Sheet ...............................................83

Print Page Borders ...........................................83

Page Order .......................................................83

Document preview image ..................................................84

Orientation group box ........................................................84

Portrait option button ........................................84

Landscape option button ..................................84

Rotate by 180 degrees check box ....................85

Color tab ............................................................................................85

Print Task Quick Sets ........................................................86

Color options .....................................................................86

Automatic color settings ....................................................86

Manual color settings ........................................................86

Text, Graphics, and Photographs sections .......................87

Neutral Grays ...................................................87

General .............................................................................88

Edge Control .....................................................88

Halftone ............................................................88

RGB Color ........................................................89

Print in Grayscale ..............................................................89

Printer Properties tab set ...................................................................................89

Device Settings ..................................................................................89

Form to Tray Assignment ..................................................91

Font Substitution Table .....................................................91

External Fonts (HP PCL 6 Unidriver only) .........................92

Installing external fonts .....................................93

Removing external fonts ...................................93

Installable Options .............................................................93

Tray 2 ...............................................................94

Allow Manual Duplexing ...................................94

Printer Memory .................................................94

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About tab features .............................................................................96

4 Windows HP traditional driver features

HP Traditional PCL 6 Driver features (for Windows 98 SE and Windows Me) .................................100

Help system ......................................................................................................................100

What's this? Help .............................................................................................100

Context-sensitive Help .....................................................................................100

Constraint messages .......................................................................................101

Bubble Help ......................................................................................................101

Finishing tab features .......................................................................................................104

Print Task Quick Sets .......................................................................................105

Default Print Settings .......................................................................105

User Guide Print Settings ................................................................105

Custom Print Task Quick Sets .........................................................105

Document Options ...........................................................................................105

Correct Order for Straight Paper Path .............................................106

Print on Both Sides (Manually) ........................................................106

Manually printing on both sides .......................................................107

Flip Pages Up ..................................................................................107

Manually printing on both sides .......................................................107

Booklet Printing ...............................................................................108

Pages per Sheet ..............................................................................110

Document preview image .................................................................................110

Print Quality ......................................................................................................111

Current Setting ................................................................................111

Graphics Settings group box ...........................................................111

Output Settings group box ...............................................................112

Font Settings group box ..................................................................112

Effects tab features ...........................................................................................................112

Print Task Quick Sets .......................................................................................113

Document preview image .................................................................................114

Fit To Page .......................................................................................................114

Print Document On ..........................................................................114

PostScript Passthrough (PS Emulation

Unidriver only) ..................................................94

Additional Device Settings options (PS Emulation

Unidriver only) ...................................................................94

Available PostScript Memory ............................95

Output Protocol .................................................................95

Send CTRL-D Before Each Job ........................................95

Send CTRL-D After Each Job ...........................................95

Convert Gray Text to PostScript Gray ...............................95

Convert Gray Graphics to PostScript Gray .......................96

Add Euro Currency Symbol to PostScript Fonts ...............96

Job Timeout ......................................................................96

Wait Timeout .....................................................................96

Minimum Font Size to Download as Outline .....................96

Maximum Font Size to Download as Outline ....................96

Activating booklet printing ...............................................109

Printing a booklet cover ...................................................109

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Scale to Fit .......................................................................................114

% of Normal Size .............................................................................115

Watermarks ......................................................................................................115

Current Watermarks ........................................................................116

Watermark Message .......................................................................117

Message Angle ................................................................................117

Font Attributes .................................................................................117

Name ...............................................................................117

Color ................................................................................117

Shading ...........................................................................118

Size .................................................................................119

Default settings ...............................................................119

Paper tab features ............................................................................................................119

Print Task Quick Sets .......................................................................................120

Paper Options group box .................................................................................121

Size is: .............................................................................................121

Custom Paper Size ..........................................................................122

Name drop-down menu ...................................................123

Dynamic command button ..............................................123

Width and height controls ................................................125

Custom width and height control limits ............................125

Paper and envelope icons ..............................125

Measurement Units button ..............................................125

Close button ....................................................................126

Use Different Paper/Covers check box ...........................................126

Use Different Paper/Covers options ................................................126

Front Cover and Back Cover options ..............................127

First Page, Other Pages, and Last Page options ............128

Source Is: drop-down menu ............................................................129

Type is: drop-down menu ................................................................130

Document preview image .................................................................................130

Printer image ....................................................................................................131

Basics tab features ...........................................................................................................131

Print Task Quick Sets .......................................................................................132

Copies ..............................................................................................................132

Orientation ........................................................................................................132

Portrait .............................................................................................132

Landscape .......................................................................................133

Rotate by 180 degrees ....................................................................133

Document preview image .................................................................................133

About ................................................................................................................133

Color tab features .............................................................................................................134

Print Task Quick Sets .......................................................................................134

Color Options ...................................................................................................135

Manual Color Options ......................................................................................135

Document preview image .................................................................................137

Configure tab features ......................................................................................................137

Paper-handling options ....................................................................................138

Optional Paper Sources ..................................................................139

Other Options ...................................................................................................139

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Fonts ................................................................................................140

Printer Memory ................................................................................141

Include Types in Application Source List selection ..........................141

Printer image ....................................................................................................141

Windows PS Emulation Driver features (for Windows 98 SE and Windows Me) ..............................142

HP postscript level 3 emulation support ...........................................................................142

Paper tab features ............................................................................................................142

Paper size ........................................................................................................143

Layout ..............................................................................................................144

Orientation ........................................................................................................144

Paper source ....................................................................................................144

Copies ..............................................................................................................144

Custom button ..................................................................................................144

Unprintable Area button ...................................................................................144

About button .....................................................................................................144

Restore Defaults button ...................................................................................144

Graphics tab features .......................................................................................................144

Resolution ........................................................................................................145

Color Control ....................................................................................................145

Choose Rendering Intent button ......................................................146

Halftoning .........................................................................................................146

Special .............................................................................................................146

Scaling .............................................................................................................146

Restore Defaults button ...................................................................................146

Device Options tab features .............................................................................................146

Available printer memory (in KB) .....................................................................147

Printer features .................................................................................................147

Installable options ............................................................................................147

Restore Defaults button ...................................................................................147

PostScript tab features .....................................................................................................147

PostScript Output Format .................................................................................148

PostScript header .............................................................................................149

PostScript error info .........................................................................................149

Advanced .........................................................................................................149

Restore Defaults ..............................................................................................151

5 Macintosh software overview

Supported Macintosh operating systems ..........................................................................................154

Supported e-mail programs ...............................................................................................................155

All-in-one software for Macintosh ......................................................................................................156

Software components for Macintosh ................................................................................156

Software features not available on Macintosh operating systems ....................................157

Software component availability for Macintosh .................................................................157

Software component localization ......................................................................................158

Ordering software for Macintosh .......................................................................................158

HP EWS Device Configuration .........................................................................................159

Access ..............................................................................................................159

HP EWS Device Configuration screens ...........................................................159

Status ..............................................................................................160

System .............................................................................................160

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System requirements for a direct connection (Macintosh) ................................................................164

Installation overview ..........................................................................................................................165

Installation options .............................................................................................................................166

Installation dialog-box options for Macintosh ....................................................................................171

HP LaserJet all-in-one uninstall instructions for Macintosh ...............................................................183

6 The HP Toolbox

Overview of the HP Toolbox ..............................................................................................................186

System requirements ........................................................................................................................188

Key features ......................................................................................................................................189

Configuration options ........................................................................................................................192

Print .................................................................................................161

Fax ...................................................................................................161

Networking .......................................................................................162

Installation instructions for all Macintosh OSs — Animated Getting Started Guide ..........166

Macintosh installation instructions for direct connections .................................................168

Installation instructions for Mac OS 9.2.2 .........................................................168

Installation instructions for Mac OS X ..............................................................169

Macintosh installation instructions for networked computers ............................................169

Starting the HP Toolbox ....................................................................................................186

Structure ...........................................................................................................................186

Opening screen ................................................................................................................186

Navigation .........................................................................................................................187

Web browser requirements ...............................................................................................188

Other requirements ...........................................................................................................188

Scan to e-mail or a folder ..................................................................................................189

Receive faxes to this computer .........................................................................................190

Receive Alert messages for device events .......................................................................190

HP Device pop-up alert messages ...................................................................191

System-tray icon alert ......................................................................................191

E-mail alert .......................................................................................................191

HP Toolbox section ...........................................................................................................192

Status tab .........................................................................................................192

Device Status ..................................................................................193

Supplies Status ................................................................................194

Setup Status Alerts ..........................................................................195

Set up E-mail Alerts .........................................................................197

Device Configuration .......................................................................199

Network Configuration .....................................................................202

Print Info Pages ...............................................................................204

Event Log ........................................................................................204

Fax tab .............................................................................................................205

Fax Tasks ........................................................................................206

Fax Phone Book ..............................................................................207

Fax Phone Book - Edit Entry ...........................................................208

Fax Phone Book - Create a New Group ..........................................209

Fax Phone Book - Edit a Group .......................................................210

Import information into the Fax Phone Book ...................................211

Fax Phone Book – Import – Select Entries ......................................213

Fax Send Log and Fax Receive Log ...............................................214

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Fax Viewer .......................................................................................216

Fax Data Properties .........................................................................217

Fax Reports screen .........................................................................218

Detailed Fax Settings ......................................................................219

Fax: How do I... ? ............................................................................220

Scan to tab .......................................................................................................221

Scan to E-mail or Folder ..................................................................221

Preferences .....................................................................................222

How do I... ? ....................................................................................224

Troubleshooting tab .........................................................................................224

Troubleshooting Process .................................................................225

Troubleshooting Information ............................................................225

Control Panel Messages .................................................................226

Clearing Jams ..................................................................................227

Print Problems screen .....................................................................228

Scan Problems ................................................................................229

Copy Problems ................................................................................230

Fax Problems ..................................................................................231

Memory Card Problems ...................................................................232

Troubleshooting Tools .....................................................................233

Animated Demonstrations ...............................................................234

Documentation tab ...........................................................................................235

How do I... ? screens .......................................................................235

Print: How do I... ? ...........................................................................236

Fax: How do I... ? ............................................................................236

Copy: How do I... ? ..........................................................................237

Scan: How do I... ? ..........................................................................238

Photo: How do I... ? .........................................................................238

Network: How do I... ? .....................................................................239

Other: How do I... ? .........................................................................240

User Guide ......................................................................................240

Device Settings section ....................................................................................................241

System Settings tab .........................................................................................242

Device Information ...........................................................................242

Paper Handling ................................................................................243

Print Quality .....................................................................................246

Print Density ....................................................................................249

Print Modes .....................................................................................251

System Setup ..................................................................................254

Volumes ...........................................................................................256

Date/Time ........................................................................................257

Service .............................................................................................257

Device Polling ..................................................................................259

Save/Restore ...................................................................................260

Print Settings tab ..............................................................................................261

Printing ............................................................................................261

PCL5e ..............................................................................................262

PostScript ........................................................................................263

Memory Card ...................................................................................263

Fax Settings tab ...............................................................................................265

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General ............................................................................................265

Fax Send .........................................................................................265

Fax Receive .....................................................................................267

Fax Setup Wizard ............................................................................269

Copy Settings tab .............................................................................................275

Copying ...........................................................................................275

Reduce / Enlarge .............................................................................276

Network Settings ...............................................................................................................276

IP Configuration ...............................................................................................277

Advanced .........................................................................................................279

SNMP ...............................................................................................................280

Network Configuration ......................................................................................282

Password .........................................................................................................284

Other screens ...................................................................................................................284

About HP Toolbox ............................................................................................285

Select Device ...................................................................................................286

Current Alerts ...................................................................................................286

HP Toolbox – text only .....................................................................................286

Product Registration .........................................................................................287

Order Supplies .................................................................................................288

Product Support ...............................................................................................289

7 Software installation for Windows operating systems

Installation overview ..........................................................................................................................292

Installation options .............................................................................................................................294

Windows installation for direct connections ......................................................................294

Setting up Windows sharing (peer-to-peer networking) ...................................294

Setting up the host computer running Windows 98 SE,

Windows Me, Windows NT 4.0, or Windows 2000 ..........................295

Setting up the host computer running Windows XP ........................295

Setting up client computers running Windows 98 SE,

Windows Me, or Windows 2000 ......................................................295

Setting up client computers running Windows XP ...........................296

Windows Installation for computers on a network ............................................................296

Network setup ..................................................................................................296

Windows installation instructions for networked computers .............................297

Installing the print driver only ............................................................................................298

Print driver installation for Windows 98 SE or Windows Me ............................298

Print-driver installation for Windows 2000, Windows XP, or

Windows Server 2003 ......................................................................................298

Printing-system software installation .................................................................................................300

Animated Install Guide ......................................................................................................300

Printing-system software installation ................................................................................301

USB installation dialog box options for Windows .............................................305

Network installation dialog box options for Windows .......................................315

Uninstall .............................................................................................................................................326

Uninstall instructions for Windows ....................................................................................326

Uninstalling HP Image Zone in Windows operating systems ...........................326

Uninstalling a Typical or Minimum installation .................................................326

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Files not removed and manual uninstall (Windows) .........................................................329

8 Engineering details

Media attributes .................................................................................................................................332

Media sources and destinations .......................................................................................332

Source commands ............................................................................................................332

Media types and sizes ......................................................................................................332

Readme .............................................................................................................................................337

Windows Readme .............................................................................................................337

Macintosh Readme ...........................................................................................................349

Using the HP LaserJet all-in-one software Uninstall component

(recommended) ...............................................................................326

Using the Windows Add or Remove Programs component ............327

Uninstalling a Minimum installation ..................................................................327

Uninstalling an Add-Printer installation ............................................................328

Windows 98 SE or Windows Me .....................................................328

Windows 2000 or Windows XP .......................................................329

Media features and attributes ...........................................................................333

Custom media sizes .........................................................................................335

Media-type commands .....................................................................................335

Introduction ......................................................................................................337

Purpose of this document ................................................................337

Who needs this software? ...............................................................338

Overview of the printing-system components ..................................338

Late-breaking information ................................................................................340

Known issues and workarounds ......................................................340

Issues fixed ......................................................................................346

Installation Instructions .....................................................................................347

Installation options ...........................................................................347

Installing software on Windows 98 SE, Windows 2000, and

Windows XP ....................................................................................347

Uninstaller ........................................................................................347

Technical assistance ........................................................................................348

Customer support ............................................................................348

Web .................................................................................................348

HP software and support services — additional information ...........348

Legal statements ..............................................................................................348

Trademark notices ...........................................................................348

Warranty and copyright ...................................................................348

Information about the hp LaserJet all-in-one software version 5.8 ..................349

Contents ..........................................................................................349

Supported HP Products ...................................................................349

Supported Operating Systems ........................................................349

For OSX Users Only ........................................................................349

How to Configure a Print or Fax Queue ..........................349

To configure a print queue for your

HP LaserJet all-in-one ....................................349

To configure a fax queue for your HP LaserJet all-in-one (fax models only)

.........................................................................350

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For OS 9.2.2 users only ...................................................................350

For More Information .......................................................................350

HP System Diagnostics .....................................................................................................................352

System ..............................................................................................................................352

Devices .............................................................................................................................352

Applications ......................................................................................................................353

HP Applications ................................................................................................................354

Logging .............................................................................................................................354

Troubleshooting .................................................................................................................................356

Port communication ..........................................................................................................356

Overview ..........................................................................................................356

USB port connections ......................................................................................356

Device conflicts in Windows .............................................................................356

Opening the Windows Device Manager ..........................................357

Check for device conflicts ................................................................357

Guidelines for troubleshooting and resolving device conflicts .........358

Installed Devices .............................................................................359

File to E-mail utility ............................................................................................................360

Standalone scrubber .........................................................................................................362

Two-pass cleaning-page utility .........................................................................................362

Collect.bat utility ................................................................................................................362

E-mail ................................................................................................................................363

My Scans directory ...........................................................................................................363

Summary of HP Toolbox known issues .............................................................................................364

Firewalls block HP Toolbox communication .....................................................................364

USB drivers are unsigned .................................................................................................364

Second restart is required after installation ......................................................................364

Problems occur after device replacement or restoration of factory defaults .....................364

Receive-to-PC problems occur after receiving a large number of faxes ..........................365

After experiencing fax communication problems, Receive to PC problems occur ...........365

Intermittent scan problems occur ......................................................................................366

A need to enabling or disabling HP Toolbox arises ..........................................................366

Index...................................................................................................................................................................369

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List of tables

Table 1-1 Features of the HP LaserJet all-in-one products ............................................................................3

Table 1-2 CD part numbers for the HP LaserJet all-in-one software .............................................................6

Table 1-3 User documentation availability and localization ............................................................................8

Table 2-1 Software components for Windows ..............................................................................................15

Table 2-2 Software component comparison .................................................................................................17

Table 2-3 Software component availability for the HP Color LaserJet 2820/2830/2840 all-in-one ..............18

Table 2-4 Software component localization by language, A-K .....................................................................20

Table 2-5 Software component localization by language, L-Z .....................................................................21

Table 2-6 Supported e-mail programs ..........................................................................................................40

Table 2-7 Software features by connection type ..........................................................................................49

Table 2-8 Multitasking capabilities ...............................................................................................................51

Table 3-1 Standard paper types and engine speeds ...................................................................................69

Table 3-2 Watermark color values ...............................................................................................................78

Table 3-3 Page orientation ...........................................................................................................................81

Table 4-1 Bubble Help messages ..............................................................................................................102

Table 4-2 Page orientation .........................................................................................................................107

Table 4-3 Selected paper size ....................................................................................................................108

Table 4-4 Watermark color values .............................................................................................................117

Table 4-5 Custom media sizes ...................................................................................................................125

Table 4-6 Close dialog box text strings ......................................................................................................126

Table 4-7 Standard paper types and engine speeds .................................................................................130

Table 5-1 Supported e-mail programs ........................................................................................................155

Table 5-2 Software components for Macintosh ..........................................................................................156

Table 5-3 Software component availability for Macintosh ..........................................................................158

Table 5-4 CD part numbers for the HP LaserJet all-in-one software .........................................................159

Table 6-1 Browsers supported by HP Toolbox ...........................................................................................188

Table 6-2 Alerts ..........................................................................................................................................196

Table 6-3 Preferences for Scan to E-mail or a Folder ................................................................................222

Table 6-4 Paper Handling options and settings .........................................................................................243

Table 6-5 Print Quality options and settings ...............................................................................................247

Table 6-6 Print Density options and settings ..............................................................................................249

Table 6-7 Print mode settings and default fuser modes .............................................................................253

Table 6-8 Printing options and settings ......................................................................................................262

Table 6-9 Copying options and settings .....................................................................................................275

Table 6-10 Reduce / Enlarge options and settings ......................................................................................276

Table 6-11 Advanced Network Settings options and settings ......................................................................280

Table 8-1 HP Color LaserJet 2820/2830/2840 media sources and destinations .......................................332

Table 8-2 Media-source commands ...........................................................................................................332

Table 8-3 Supported features and attributes, by driver ..............................................................................333

Table 8-4 Supported media types ..............................................................................................................334

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Table 8-5 Custom media sizes ...................................................................................................................335

Table 8-6 Media-type commands ...............................................................................................................335

Table 8-7 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 2000 and

Windows XP ...............................................................................................................................360

Table 8-8 Devices installed by the HP Color LaserJet 2820/2830/2840 software in Windows 98 SE and

Windows Me ...............................................................................................................................360

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List of figures

Figure 2-1 HP Director screen .......................................................................................................................27

Figure 2-2 Device Status screen ...................................................................................................................29

Figure 2-3 Device Selection screen ...............................................................................................................31

Figure 2-4 My Images screen ........................................................................................................................32

Figure 2-5 HP Document Viewer screen .......................................................................................................34

Figure 2-6 HP Image Zone Help screen ........................................................................................................35

Figure 2-7 HP Software Update screen .........................................................................................................36

Figure 2-8 hp LaserJet Scan dialog box ........................................................................................................39

Figure 2-9 Scan Settings dialog box ..............................................................................................................39

Figure 2-10 TWAIN driver user interface .........................................................................................................42

Figure 2-11 Scan Preferences – Web Page Dialog .........................................................................................43

Figure 2-12 hp LaserJet Send Fax dialog box – user interface .......................................................................45

Figure 2-13 hp LaserJet Send Fax dialog box – multiple recipients ................................................................46

Figure 2-14 hp LaserJet Send Fax dialog box – cover page ...........................................................................47

Figure 3-1 A typical constraint message .......................................................................................................57

Figure 3-2 Advanced tab – HP PCL 6 Unidriver ............................................................................................59

Figure 3-3 Advanced tab – PS Emulation Unidriver ......................................................................................59

Figure 3-4 Advanced tab - PS Emulation Unidriver - PostScript Options ......................................................63

Figure 3-5 Paper/Quality tab .........................................................................................................................66

Figure 3-6 Paper Options group box .............................................................................................................68

Figure 3-7 Front Cover setting .......................................................................................................................71

Figure 3-8 First Page, Other Pages, and Last Page options .........................................................................72

Figure 3-9 Effects tab ....................................................................................................................................73

Figure 3-10 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) .........................................75

Figure 3-11 Watermark Details dialog box ......................................................................................................76

Figure 3-12 Finishing tab - HP PCL 6 Unidriver ..............................................................................................80

Figure 3-13 Page-order preview images .........................................................................................................84

Figure 3-14 Color tab .......................................................................................................................................85

Figure 3-15 Color Settings dialog box .............................................................................................................87

Figure 3-16 Device Settings tab - HP PCL 6 Unidriver ....................................................................................90

Figure 3-17 Device Settings tab - PS Emulation Unidriver ..............................................................................90

Figure 3-18 Font Substitution Table ................................................................................................................92

Figure 3-19 Font Installer dialog box ...............................................................................................................92

Figure 3-20 About tab ......................................................................................................................................97

Figure 4-1 A typical constraint message .....................................................................................................101

Figure 4-2 A property page with a Bubble Help icon ...................................................................................102

Figure 4-3 Finishing tab - HP Traditional PCL 6 Driver ...............................................................................104

Figure 4-4 Document Options group box ....................................................................................................106

Figure 4-5 Page-order preview images .......................................................................................................110

Figure 4-6 Print Quality Details dialog box - HP Traditional PCL 6 Driver ...................................................111

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Figure 4-7 Effects tab - HP Traditional PCL 6 Driver ...................................................................................113

Figure 4-8 Preview images - Legal on Letter; Scale to Fit off (left) and on (right) .......................................114

Figure 4-9 Watermark Details dialog box ....................................................................................................116

Figure 4-10 Paper tab - HP Traditional PCL 6 Driver ....................................................................................120

Figure 4-11 Paper Options group box ...........................................................................................................121

Figure 4-12 Custom Paper Size dialog box ...................................................................................................122

Figure 4-13 Front Cover setting .....................................................................................................................128

Figure 4-14 First Page, Other Pages, and Last Page options .......................................................................129

Figure 4-15 Basics tab – HP Traditional PCL 6 Driver ..................................................................................131

Figure 4-16 About This Driver dialog box ......................................................................................................133

Figure 4-17 Color tab .....................................................................................................................................134

Figure 4-18 Manual Color Options dialog box ...............................................................................................135

Figure 4-19 Configure tab ..............................................................................................................................138

Figure 4-20 More Configuration Options dialog box ......................................................................................139

Figure 4-21 Configure Font DIMMs dialog box ..............................................................................................140

Figure 4-22 Paper tab - HP PS traditional driver ...........................................................................................143

Figure 4-23 Graphics tab ...............................................................................................................................145

Figure 4-24 Image Color Management dialog ...............................................................................................146

Figure 4-25 Device Options tab .....................................................................................................................147

Figure 4-26 PostScript tab .............................................................................................................................148

Figure 4-27 Advanced PostScript options .....................................................................................................150

Figure 5-1 HP EWS Device Configuration – Status tab ..............................................................................160

Figure 5-2 HP EWS Device Configuration – System tab .............................................................................161

Figure 5-3 HP EWS Device Configuration – Print tab .................................................................................161

Figure 5-4 HP EWS Device Configuration – Fax tab ...................................................................................162

Figure 5-5 HP EWS Device Configuration – Networking tab .......................................................................163

Figure 5-6 Start Here icon ...........................................................................................................................167

Figure 5-7 Macintosh install – Animated Getting Started Guide ..................................................................167

Figure 5-8 Congratulations! Your all-in-one setup is complete screen ........................................................168

Figure 5-9 Authenticate dialog box ..............................................................................................................171

Figure 5-10 License dialog box – HP Software License Agreement .............................................................172

Figure 5-11 Installing dialog box – progress indicator ...................................................................................172

Figure 5-12 If you are using a USB cable... dialog box .................................................................................173

Figure 5-13 Restart alert ................................................................................................................................173

Figure 5-14 hp all-in-one Setup Assistant – Introduction ...............................................................................174

Figure 5-15 hp all-in-one Setup Assistant – Select Device ...........................................................................175

Figure 5-16 hp all-in-one Setup Assistant – User Identification .....................................................................176

Figure 5-17 hp all-in-one Setup Assistant – Phone Line ...............................................................................177

Figure 5-18 hp all-in-one Setup Assistant – Outside Line .............................................................................178

Figure 5-19 hp all-in-one Setup Assistant – Distinctive Ring .........................................................................179

Figure 5-20 hp all-in-one Setup Assistant – Answering Machine ..................................................................180

Figure 5-21 hp all-in-one Setup Assist – Finish .............................................................................................181

Figure 5-22 hp all-in-one Setup Assistant – Congratulations ........................................................................182

Figure 6-1 HP Device Alert – LOAD PAPER ...............................................................................................191

Figure 6-2 Device Status screen .................................................................................................................194

Figure 6-3 Supplies Status screen ..............................................................................................................195

Figure 6-4 Set up Status Alerts screen ........................................................................................................196

Figure 6-5 Set up E-mail Alerts screen – 1 of 2 ...........................................................................................197

Figure 6-6 Set up E-mail Alerts screen – 2 of 2 ...........................................................................................198

Figure 6-7 Device Configuration screen – 1 of 4 .........................................................................................199

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Figure 6-8 Device Configuration screen – 2 of 4 .........................................................................................200

Figure 6-9 Device Configuration screen – 3 of 4 .........................................................................................201

Figure 6-10 Device Configuration screen – 4 of 4 .........................................................................................202

Figure 6-11 Network Configuration screen ....................................................................................................203

Figure 6-12 Print Information Pages screen ..................................................................................................204

Figure 6-13 Event Log screen .......................................................................................................................205

Figure 6-14 Fax Tasks screen .......................................................................................................................206

Figure 6-15 Fax Phone Book screen .............................................................................................................208

Figure 6-16 Fax Phone Book – Edit Entry screen .........................................................................................209

Figure 6-17 Fax Phone Book - Create a New Group screen .........................................................................210

Figure 6-18 Fax Phone Book - Edit a Group screen .....................................................................................211

Figure 6-19 Import information into the Fax Phone Book screen ..................................................................212

Figure 6-20 Fax Phone Book – Import – Select Entries screen ....................................................................214

Figure 6-21 Fax Send Log screen .................................................................................................................215

Figure 6-22 Fax Receive log screen ..............................................................................................................215

Figure 6-23 Fax Viewer screen .....................................................................................................................217

Figure 6-24 Fax Data Properties screen .......................................................................................................218

Figure 6-25 Fax Reports screen ....................................................................................................................219

Figure 6-26 Detailed Fax Settings screen .....................................................................................................220

Figure 6-27 Fax: How do I... ? screen ...........................................................................................................220

Figure 6-28 Scan to E-mail or a Folder screen ..............................................................................................221

Figure 6-29 Preferences for Scan to E-mail or a Folder screen ....................................................................222

Figure 6-30 Scan: How do I... ? screen .........................................................................................................224

Figure 6-31 Troubleshooting Process screen ................................................................................................225

Figure 6-32 Troubleshooting tools screen .....................................................................................................226

Figure 6-33 Control panel messages screen .................................................................................................227

Figure 6-34 Clearing jams screen .................................................................................................................228

Figure 6-35 Print problems screen ................................................................................................................229

Figure 6-36 Scan problems screen ...............................................................................................................230

Figure 6-37 Copy problems screen ...............................................................................................................231

Figure 6-38 Fax problems screen ..................................................................................................................232

Figure 6-39 Memory card problems screen ...................................................................................................233

Figure 6-40 Troubleshooting Tools screen ....................................................................................................234

Figure 6-41 Animated Demonstrations screen ..............................................................................................235

Figure 6-42 Print: How do I... ? screen ..........................................................................................................236

Figure 6-43 Fax: How do I? screen ...............................................................................................................237

Figure 6-44 Copy: How do I... ? screen .........................................................................................................237

Figure 6-45 Scan: How do I... ? screen .........................................................................................................238

Figure 6-46 Photo: How do I... ? screen ........................................................................................................239

Figure 6-47 Network: How do I... ? screen ....................................................................................................239

Figure 6-48 Other: How do I... ? screen ........................................................................................................240

Figure 6-49 User Guide screen .....................................................................................................................241

Figure 6-50 Device Information screen .........................................................................................................242

Figure 6-51 Paper Handling screen ...............................................................................................................243

Figure 6-52 Print Quality screen ....................................................................................................................247

Figure 6-53 Print Density screen ...................................................................................................................249

Figure 6-54 Print Modes screen ....................................................................................................................252

Figure 6-55 System Setup screen .................................................................................................................255

Figure 6-56 Volumes screen .........................................................................................................................256

Figure 6-57 Date/Time screen .......................................................................................................................257

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Figure 6-58 Service screen ...........................................................................................................................258

Figure 6-59 Device Polling Settings screen ...................................................................................................260

Figure 6-60 Save / Restore Settings screen ..................................................................................................261

Figure 6-61 Printing screen ...........................................................................................................................262

Figure 6-62 PCL5e screen ............................................................................................................................263

Figure 6-63 PostScript screen .......................................................................................................................263

Figure 6-64 Memory Card Printing Settings screen ......................................................................................264

Figure 6-65 General Settings screen .............................................................................................................265

Figure 6-66 Send screen ...............................................................................................................................267

Figure 6-67 Receive screen ..........................................................................................................................268

Figure 6-68 Fax Setup Wizard – Welcome screen ........................................................................................269

Figure 6-69 Fax Setup Wizard – Fax Identification: User Information screen ...............................................270

Figure 6-70 Fax Setup Wizard – Fax Setup: Dial prefix screen ....................................................................271

Figure 6-71 Fax Setup Wizard – Fax Setup: Distinctive Ring screen ............................................................272

Figure 6-72 Fax Setup Wizard – Fax Setup: Fax Line screen .......................................................................272

Figure 6-73 Fax Setup Wizard – Fax Setup Confirmation screen .................................................................273

Figure 6-74 Fax Setup Wizard – Fax identification: Fax & Voice Number screen .........................................273

Figure 6-75 Fax Setup Wizard – Finish Fax Setup screen ............................................................................274

Figure 6-76 Fax Setup Wizard – Settings Saved screen ...............................................................................274

Figure 6-77 Copying screen ..........................................................................................................................275

Figure 6-78 Reduce / Enlarge screen ............................................................................................................276

Figure 6-79 IP Configuration screen ..............................................................................................................278

Figure 6-80 Advanced Network Settings screen ...........................................................................................279

Figure 6-81 SNMP screen .............................................................................................................................281

Figure 6-82 Network Configuration screen ....................................................................................................282

Figure 6-83 Password screen ........................................................................................................................284

Figure 6-84 About toolbox screen .................................................................................................................285

Figure 6-85 Current Alerts screen .................................................................................................................286

Figure 6-86 Text-only Toolbox screen ...........................................................................................................287

Figure 6-87 Text-only screen – sample expanded section ............................................................................287

Figure 6-88 Product Registration screen .......................................................................................................288

Figure 6-89 Order Supplies screen ...............................................................................................................289

Figure 6-90 Product Support screen .............................................................................................................290

Figure 7-1 Animated Install Guide – Welcome screen ................................................................................300

Figure 7-2 Congratulations! Your all-in-one setup is complete screen ........................................................301

Figure 7-3 HP Color LaserJet 2820/2830/2840 CD Browser screen ...........................................................302

Figure 7-4 HP Color LaserJet 2820/2830/2840 documentation ..................................................................303

Figure 7-5 HP Color LaserJet 2820/2830/2840 Online Support ..................................................................304

Figure 7-6 USB install – Welcome to the Install Wizard dialog box .............................................................305

Figure 7-7 USB install – Check for recommended installation updates (optional) dialog box .....................305

Figure 7-8 USB install – Installation Options dialog box ..............................................................................306

Figure 7-9 USB Install – sample System Requirements Results dialog box ...............................................307

Figure 7-10 USB install – License Agreement dialog box .............................................................................307

Figure 7-11 USB install – HP Extended Capabilities dialog box ...................................................................308

Figure 7-12 Welcome to the HP Product Survey Program screen ................................................................308

Figure 7-13 USB install – Destination Folder dialog box ...............................................................................309

Figure 7-14 USB install – Ready to Install dialog box ...................................................................................310

Figure 7-15 USB install – Connection Type dialog box .................................................................................310

Figure 7-16 USB install – Connect Your Device Now dialog box ..................................................................311

Figure 7-17 USB install – Device Found dialog box ......................................................................................312

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Figure 7-18 USB install – Time Remaining dialog box ..................................................................................312

Figure 7-19 USB install – Restart your computer dialog box .........................................................................313

Figure 7-20 USB install – Congratulations! Software installation complete dialog box .................................313

Figure 7-21 USB install – Test Page dialog box ............................................................................................314

Figure 7-22 Sign Up Now screen ..................................................................................................................314

Figure 7-23 HP Registration screen ..............................................................................................................315

Figure 7-24 Network install — Welcome dialog box ......................................................................................316

Figure 7-25 Network install – Sample screen showing current progress ......................................................316

Figure 7-26 Network install – Licence Agreement dialog box .......................................................................317

Figure 7-27 Network install – HP Extended Capabilities dialog box ..............................................................317

Figure 7-28 Welcome to the HP Product Survey Program screen ................................................................318

Figure 7-29 Network install – Thank you for buying another HP product! dialog box ....................................318

Figure 7-30 Network install – Ready to Install dialog box ..............................................................................319

Figure 7-31 Network install – Connection Type dialog box ...........................................................................319

Figure 7-32 Network install – Identify Printer dialog boxIdentify Printer ........................................................320

Figure 7-33 Network install – Searching dialog box ......................................................................................320

Figure 7-34 Network install – Specify Printer dialog box ...............................................................................321

Figure 7-35 Network install – Printer Found dialog box .................................................................................321

Figure 7-36 Network install – Confirm Settings dialog box ............................................................................322

Figure 7-37 Network install – Confirm Changing Setting dialog box .............................................................322

Figure 7-38 Network Install – Set Network Protocol dialog box ....................................................................323

Figure 7-39 Network install – Congratulations! Software installation complete dialog box ...........................323

Figure 7-40 Network install – Test Page dialog box ......................................................................................324

Figure 7-41 Sign Up Now screen ..................................................................................................................324

Figure 7-42 HP Registration screen ..............................................................................................................325

Figure 8-1 HP System Diagnostics – System tab ........................................................................................352

Figure 8-2 HP System Diagnostics – Devices tab .......................................................................................353

Figure 8-3 HP System Diagnostics – Applications tab ................................................................................353

Figure 8-4 HP System Diagnostics – HP Applications tab ..........................................................................354

Figure 8-5 HP System Diagnostics – Logging tab .......................................................................................355

Figure 8-6 Sample Device Manager screen – Windows XP ........................................................................359

Figure 8-7 File to E-mail – sample e-mail message with files attached .......................................................361

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xxii ENWW

1 Purpose and scope

This chapter provides information about the following topics:

●

Introduction

●

HP LaserJet all-in-one product comparison

●

Software availability and fulfillment

●

Documentation availability and localization

Purpose and scope

ENWW 1

Purpose and scope

Introduction

This software technical reference (STR) provides information about and troubleshooting tips for the allin-one software for the HP Color LaserJet 2820/2830/2840 all-in-one products.

This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC) agents, support engineers, system administrators, management information systems (MIS) personnel, and end users, as appropriate.

NOTE This STR describes software that is shipped on the all-in-one software CD that comes

with the HP LaserJet all-in-one product. This STR does not describe drivers that will become available on the web.

The following information is included in this technical reference:

■ Overview of software and platforms

■ Procedures for installing and uninstalling software components

■ Descriptions of problems that can arise while using the HP LaserJet all-in-one products, and known

solutions to those problems

NOTE An addendum to this STR describes system modification information, including file lists

and changes to registry keys.

2 Chapter 1 Purpose and scope ENWW

HP LaserJet all-in-one product comparison

The following table contains descriptions of the three HP LaserJet all-in-one products that are described in this STR.

Table 1-1 Features of the HP LaserJet all-in-one products

Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840

HP Product number Q3948A Q3949A Q3950A

Purpose and scope

Memory ■ 4 megabytes (MB) of ROM/

flash memory

■ 96 MB of RAM, expandable

to 224 MB

■ 4 MB of ROM/flash memory

■ 96 MB of RAM, expandable

to 224 MB.

■ 4 MB of ROM/flash memory

■ 96 MB of RAM, expandable

to 224 MB.

■ Mass storage driver for

Windows Windows Me, Windows 2000, and Windows XP. This driver provides access to memory card slots on the product. The HP Color LaserJet 2840 can read the following memory-card types:

■ CompactFlash

■ Ultra CompactFlash

■ Smart Media

■ Memory Stick

■ Secure Digital

■ Multi Media Card

■ XD Card

98 SE,

ENWW

Speed ■ Prints and copies up to

20 pages per minute (ppm) for Letter-size paper

■ Prints and copies up to 19

ppm for A4-size paper

■ Prints and copies up to 4 ppm

in color for Letter/A4-size paper

Connectivity ■ A High-speed universal serial

bus (USB) port

■ 10/100Base-T network

Jetdirect port

For more information, see the

HP Color LaserJet 2820/2830/2840 User Guide.

■ Prints and copies up to

20 ppm for Letter-size paper

■ Prints and copies up to 19

ppm for A4-size paper

■ Prints and copies up to 4

ppm in color for Letter/A4size paper

■ A high-speed USB port

■ 10/100Base-T network

Jetdirect port

■ Fax port

■ Prints and copies up to

20 ppm for Letter-size paper

■ Prints and copies up to 19

ppm for A4-size paper

■ Prints and copies up to 4

ppm in color for Letter/A4size paper

■ A high-speed USB port

■ 10/100Base-T network

Jetdirect port

■ Fax port

HP LaserJet all-in-one product comparison

Purpose and scope

Table 1-1 Features of the HP LaserJet all-in-one products (continued)

Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840

HP Product number Q3948A Q3949A Q3950A

Paper handling

Print ■ 1200 dots per inch (dpi)

■ One 50-sheet automatic

document feeder (ADF); maximum media size, 216 x 356 mm (8.5 x 14 inches)

■ One 125-sheet or 10-

envelope media input tray (tray 1); maximum media size, 216 x 356 mm (8.5 x 14 inches)

■ A Letter/A4-size flatbed

scanner

effective output quality (600x600x2 dpi using HP Resolution Enhancement Technology [REt] 2400)

■ Printer command language

(PCL) Level 6

■ Adobe® PostScript® (PS)

Level 3 emulation

■ One 50-sheet ADF;

maximum media size, 216 x 356 mm (8.5 x 14 inches)

■ One 125-sheet media input

tray (tray 1); maximum media size, 216 x 356 mm (8.5 x 14 inches)

■ One 250-sheet media input

tray (tray 2) for standard Letter/A4 sizes.

■ A Letter/A4-size flatbed

scanner

■ 1200 dpi effective output

quality (600x600x2 dpi using HP REt 2400)

■ Printer command language

(PCL) Level 6

■ PS Level 3 emulation

■ One 50-sheet ADF;

maximum media size, 216 x 356 mm (8.5 x 14 inches)

■ One 125-sheet media input

tray (tray 1); maximum media size, 216 x 356 mm (8.5 x 14 inches)

■ One 250-sheet media input

tray (tray 2) for standard Letter/A4 sizes.

■ A Letter/A4-size flatbed

scanner

■ 1200 dpi effective output

quality (600x600x2 dpi using HP REt 2400)

■ Printer command language

Level 6 (PCL 6)

■ PCL 6 (black and white) for

Windows 2000 and Windows XP

■ PS Level 3 emulation

Fax (monochrome) ■ Not available for the

HP Color LaserJet 2820

Copy ■ Reduce/enlarge feature

■ Up to 20-ppm automatic

collation for black and white Letter/A4-size paper; 4 ppm for color.

Scan ■ 24-bit

■ 1,200 pixels per inch (ppi)

color scanning (optimal); up to 19,200 ppi (interpolated)

Energy savings The HP Color LaserJet 2820/2830/2840 automatically conserves electricity by substantially reducing

power consumption when it is not in use. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency.

■ Full-functionality fax

capabilities with a V.34 fax, including a phone book; fax from ADF, flatbed, or computer; and delayed-fax features

■ 4 MB of flash memory for

storing faxes and phonebook entries

■ Reduce/enlarge feature

■ Up to 20-ppm automatic

collation for black and white Letter/A4-size paper; 4 ppm for color.

■ 24-bit

■ 1,200 ppi color scanning

(optimal); up to 19,200 ppi (interpolated)

■ Full-functionality fax

capabilities with a V.34 fax, including a phone book; fax from ADF, flatbed, or computer; and delayed-fax features

■ 4 MB of flash memory for

storing faxes and phonebook entries

■ Reduce/enlarge feature

■ Up to 20-ppm automatic

collation for black and white Letter/A4-size paper; 4 ppm for color.

■ 24-bit

■ 1,200 ppi color scanning

(optimal); up to 19,200 ppi (interpolated)

4 Chapter 1 Purpose and scope ENWW

Table 1-1 Features of the HP LaserJet all-in-one products (continued)

Feature HP Color LaserJet 2820 HP Color LaserJet 2830 HP Color LaserJet 2840

HP Product number Q3948A Q3949A Q3950A

Purpose and scope

ENWW

HP LaserJet all-in-one product comparison

Purpose and scope

Software availability and fulfillment

Ordering software

To order the software if the CD is damaged or missing, contact HP Support at the following Web site.

www.hp.com/support/clj2800series

To request the software CD by phone, see the following Web site for the correct contact number for your country/region:

welcome.hp.com/country/us/en/wwcontact.html

The following table presents the part numbers and language groups on the software CDs for the HP Color LaserJet 2820/2830/2840 all-in-one products.

Table 1-2 CD part numbers for the HP LaserJet all-in-one software

Part number Description Languages included on CD

Q3948–60177

Q3948–60180 Windows software CD for the HP Color

Windows software CD for the HP Color LaserJet 2820/2830/2840 all-in-one products

LaserJet 2820/2830/2840 all-in-one products

■ Danish

■ Dutch

■ English

■ Finnish

■ French

■ German

■ Italian

■ Norwegian

■ Portuguese

■ Spanish

■ Swedish

■ Czech

■ English

■ Hungarian

■ Polish

■ Russian

■ Turkish

Q3948–60181 Windows software CD for the HP Color

LaserJet 2820/2830/2840 all-in-one products

■ English

■ Korean

■ Simplified Chinese

■ Thai

6 Chapter 1 Purpose and scope ENWW

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