HEWLETT-PACKARD MAKES NO WARRANTY OF ANY
KIND WITH REGARD TO THIS MATERIAL, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. Hewlett-Packard shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the
furnishing, performance or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information which is protected
by copyright. All rights are reserved. No part of this document
may be photocopied or reproduced without prior written consent of
Hewlett-Packard Company.
PUBLICATION
HISTORY
Changes in text to document updates subsequent to the initial release
are supplied in new editions of the manual. The printing histoiy
(edition) of the manual is shown on the title page. The last edition date
itemized reflects the machine configuration documented in the manual.
FOR U.Sj\. ONLY
The Federal Communications (in 47 CFR 15.818) has specified that the
following notice be brought to the attention of the user of the product.
FEDERAL COMMUNICATIONS COMMISSION RADIO
FREQUENCY INTERFERENCE STATEMENT
Warning: This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with the
instructions manual, may cause interference to radion communications.
It has been tested and found to comply with the limits for Class A
computing devices pursuant to Subpart J of Part 15 of FCC Rules, which
are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference in which
case the user at his own expense will be required to take whatever
measures may be required to correct the interference.
The information in this manual is divided into the following chapters:
Chapter 1:
General Information
Chapter 2:
Getting the Most From
Your Printer and Paper
Chapter 3:
Preparing the Printer for
Operation
Chapter 4:
Setting-Up the powered
paper stacker
Chapter 5:
Configuring Printer
Features
This chapter provides a list of related documentation that may be
useful to you. This is followed by a functional description of the
HP2566C/HP2567C printer, a list of options and supplies, and a word
about service and operator safety.
To determine the best location for your printer and what kind of paper
to use, read Chapter 2.
Chapter 3 helps you begin using the printer. It explains how to load the
ribbon and paper, adjust your printer for different sizes and thicknesses
of paper, and set Top of Form.
Once your paper is loaded correctly in the printer, follow the instructions
in this chapter to set-up your powered paper stacker for optimum paper
stacking performance.
This chapter explains how to program your printer to perform various
tasks. It also describes how to set the HP-IB interface address and run
sub-tests.
Chapter 6:
Using the Printer
Chapter 7:
In Case Of Difficulty
Appendix A:
Printer Specifications
Appendix B:
Paper Specifications
Appendix C:
Ribbon Specifications
Chapter 6 discusses the use of the Operator Control Panel and explains
each control key in detail. After this there are sections on power fail
recovery and reset. Vertical Forms Control (VFC), and optimizing print
quality.
This chapter tells you what to do in case of printer fault conditions. All
printer errors are explained; even those that do not show up in the
display window.
Appendix A gives detailed printer specifications, including physical
characteristics, environmental requirements, electrical hook-up, power
consumption, and performance data.
This appendix describes paper requirements and provides information on
specialty forms.
This section lists specifications for the printer ribbon.
lnd6X Use the index to locate primaiy sources of information.
Self-Test Printout
User Comment Sheet
Sales and Service
Offices
This is a simulated copy of a standard self-test run on an
HP2566C/HP2567C printer. You might find it useful for comparison
purposes.
A postage-paid form is available for you to give us feedback about this
manual. Please use it to relay any comments or suggestions you may
have for us.
In the back of this manual there is a listing of all of Hewlett-Packard’s
Sales and Service offices throughout the world. If you have any
questions or need information, contact the nearest office.
GENERAL INFORMATION
1
Introduction
This manual contains information necessaty to operate the
HP2566C/HP2567C line printer. Read it before using your printer so
that you will be familiar with all its capabilities and features.
Figure 1-1, HP2566C/HP2567C Printer with powered paper stacker
GENERAL INFORMATION 1-1
Product Description
The HP2566C/HP2567C printer is a highly reliable, heavy-duty line
printer designed for use in many printing applications. The HP2566C
model prints 1200 upper case draft lines-per-minute; the HP2567C
model prints 1600 upper case draft lines-per-minute. These printers
have several attractive features, including:
V Multiple character sets requiring no mechanical font change
■ Bar code printing capability
■ 16-channel vertical forms control (VFC)
■ Several print pitches (10, 12, 13.3, 15 and 16.7 characters-per-inch)
m Raster graphics capability (standard and high density selectable)
■ Paper jam detection
g Easy forms alignment
■ Interfacing flexibility
■ Restart/recoveiy ability following printer interrupts and power failure
(Hewlett-Packard ciper protocol only)
a powered paper stacker to stack printer paper
■ High speed draft quality character set
Related Manuals
Options The HP2566C/HP2567C line printer is available in several
HP2566/67B Service and Parts Manual (02566-90915)
HP256X Printer Family Technical Reference Manual (02564-90905)
HPLabel Card Manual (26062-90902)
HP-IB Interface Manual (26067-90901)
Parallel-Differential Interface Manual (26067-90905)
Centronics Parallel Interface Manual (26067-90906)
RS232/422 Interface Manual (26067-90921)
conftgurations to match your individual application needs. These
conftgurations are stated as options and are identified by a three digit
suffix to the model number. For example, HP2566C #001. The option
numbers are marked on an identiftcation tag which is located near the
main power ON/OFF (1/0) switch on the back of the printer.
The standard model HP2566C/HP2567C printer includes a 16-channel
Vertical Forms Control, normal and compressed printing features,
raster graphics capabilities, paper jam detection, a RomanS symbol set
(Standard ASCII plus Roman Extension), compressed and double-size
characters, and high speed draft characters.
It is configured for 120 VAC, 50/60 Hz. operation, and comes equipped
with a power cord and one ribbon.
1-2 GENERAL INFORMATION
The following tables show the available options for the
HP2566C/HP2567C printer:
Table 1-1. Character Sets
Options #
001
002
004
005
006
008
009
012
013
026
027
028
029
030
Description
Line Draw, Math, and Block character sets
Katakana8 character set (replaces Roman8 standard
character set)
High DeJisity Romans character set
High Density Italics Roman8 character set
High Density Katakana8 character set
Bar Code Printing Capability
Adds 12, 13.3 cpi with Roman8 character set
Adds 12, 15 cpi with Roman8 character set (Line
Draw, Math and Block character sets)
Adds 13.3, 15 cpi with Roman8 character set
Cyrillic standard density (ECMA 113/86 character set)
Cyrillic high density (ECMA 113/86 character set)
Cyrillic standard density (ECMA 113/88 character set)
Cyrillic high density (ECMA 113/88 character set)
Arabics, Line draw character set
031
Arabics, (high density) character set
032TurkishS, ASCII, Line draw cliaracter set
033
TurkishS, (high density) character set
034Greeks, ASCII, Line draw character set
035Greeks, (high density) character set
036
Hebrews, ASCII, Line draw character set
037Hebrews, (high density) character set
038
039
043
Hebrew7, Line draw character set
Hebrew7, (high density) character set
East European standard density (ECMA 94/Latin2
character set)
044East European high density (ECMA 94/Latin2
character set)
GENERAL INFORMATION 1-3
Note
The standard printer will accept one additional normal density character
set ROM and three additional high density character set ROM’s. Contact
your Hewlett-Packard Sales or Service Representative for details.
HP Label Card graphics enabling the printer to
print varying sizes of characters, graphics,
bar codes and lines using QMS(R)*
Magnum(R.)* language.
060
715
Delete powered paper stacker
Service Documentation (02566-90915)
"QMS and MAGNUM are registered trademarks of QMS, Inc.
Supplies and
Accessories
The supplies and accessories recommended for use with your printer
are listed below. These are available from Hewlett-Packard’s Direct
Marketing Division (DMK) with direct phone service available to
Hewlett-Packard customers within the continental United States. Orders
may be taken from 9 amto 5 pmin all United State time zones.
To place an order call:
TOLL FREE - 800-538-8787
IN CALIFORNIA - (408) 738-4133 (Direct or Collect)
Outside the United States, however, orders may be placed with the
local Hewlett-Packard Sales and Service office listed in the back of this
manual.
Ribbon One replacement ribbon (towel-type), part number 9282-0545. (See
See Appendix B for information on paper specifications.
L Description J Quantity
(241 X 216 mm), 18 lb.
(241 X 216 mm), 15 lb.,
3-hole punched
One-part, green bar, 9,9 x 11 in.
(251 X 279 mm), 15 lb.,
80-column
(216 X 191 mm), 15 lb.,
72 column
(378 X 279 mm), 18 lb.,
132-coiumn
2400 sheets/box
3200 sheets/box
3200 slieets/box
3200 sheets/box
2400 sheets/box
GENERAL INFORMATION 1-5
Service
Operator Safety
Hewlett-Packard offers maintenance agreements, “time and material”
service, and other service agreements for the HP2566C/HP2567C
printer. If you need service or have questions regarding the servicing
of your printer, contact the Hewlett-Packard Sales and Service office
nearest you. A list of these offices is provided at the back of this manual.
Warning
For operator safety, close the top cover and printer cabinet door when
the printer is powered on and during operation. Keep hands, long hair,
necklaces, and articles of clothing such as long sleeves out of the
printer when operating conditions exist. DO NOT attempt to perform
troubleshooting or maintenance procedures beyond those described in
Chapter 7.
1-6 GENERAL INFORMATION
2
GETTING THE MOST FROM YOUR PRINTER AND PAPER
Printer Location
Note
Printer Installation
The HP2566C/HP2567C printer should be located in a clean, traffic-free
environment, preferably an area not subjected to excessive mechanical
shocks, vibrations or Avide ranges of temperature. Air conditioning is
not required to ensure reliable operation of the printer; however, the
environmental specifications as outlined in Appendix A should not be
exceeded.
Make sure the printer sits level. The output paper stack will not stack
correctly if the printer does not sit evenly on the floor.
The location of your printer must provide adequate operator access to
both the front and rear of the printer. The area around the printer
should be kept clean and dust free so that the air used to cool the
printer will not contain excessive dust particles.
If the printer must be operated in either high or low humidity, read
Appendix B for ways to optimize paper handling.
Hewlett-Packard provides the original installation and testing of the
printer at your site. However, if you need to move the printer to a new
location, follow these procedures:
Moving the Printer l- Record printer configurations.
Before moving the printer, record key configuration values retained in
memory. This will allow quick restoration in the event of a batteiy
failure. Recording all configuration settings listed in Table 5-1 is
recommended, however configuration functions 20-29 are the most
critical. These could affect system performance and stability and must
be verified before connecting the printer to the operating system.
Refer to Chapter 5, “Configuring Printer Features” for information
on configuration settings. To find out which printer configuration
parameters are saved in memory when power is turned off, refer to
“Power-On Parameters and Power-Fail Recoveiy” on page 6-11.
GETTING THE MOST FROM YOUR PRINTER AND PAPER 2-1
2. Turn the printer "OFF."
With the printer “off-line,” switch the main power ON/OFF (1/0)
switch located on the back of the printer to the “OFF” (0) position.
Unplug the power cable from both the AC outlet and the printer.
3. Disconnect the interface cable.
Unplug the printer’s interface cable from the rear of the printer.
4. Raise the levelers.
Turn the printer’s four leveling feet counter-clockwise and raise them
into the full UP position.
5. Install the shipping brackets (behind the casting).
The printer is shipped with four metal shipping lock brackets as
shown in their locations in Figure 2-1. The brackets should have
been removed when the printer was unpacked and saved for printer
relocation. Re-install them, behind the casting, for any m^jor
relocation of the printer as they provide protection from vibration
damage. New shipping brackets may be ordered through your
Hewlett-Packard Service Representative. Specify two each of part
numbers 02566-00231 and 02566-00236 (front and rear brackets)
and four each of part numbers 3020-0004 and 3020-0025 (bolts and
washers).
REAR
■SHtPPING-
Figure 2-1. Shipping Lock Bracket Locations
2-2 GETTING THE MOST FROM YOUR PRINTER AND PAPER
(_ auiion
f
Before moving the printer, make sure that the leveling feet are fully
raised. Roll the printer from the side to minimize the possibility of
tipping.
6. Move the printer.
Move the printer from the side to its new location. The printer is
more stable when rolled in this way.
At New Location
Note
1. Remove shipping brackets (if installed).
Refer to Figure 2-1 for locations.
2. Connect the power cord.
Connect the power cord to the AC power input jack on the back of
the printer and plug the other end into the AC outlet.
3. Lower the leveler feet.
Turn the printer’s leveling feet clockwise until all four wheels are just
off the floor. Next, level the printer.
For optimum performance of the powered paper stacker, make sure the
printer sits level on the floor. The output paper stack will not stack
correctly if the printer is not level.
4. Connect the interface cable.
Connect the interface cable from the computer system to the interface
connector on the back of the printer. If you have an HP-IB interface,
use the supplied shielded cable. Failure to use the appropriate cable
could cause electrostatic discharge (ESD) problems.
5. Load the ribbon and paper.
Follow the directions starting on page 3-5 to load the ribbon and
paper.
6. Switch the printer "ON."
Switch the main power ON/OFF (1/0) switch located on the back of
the printer to the “ON” (1) position.
7. Verify the configuration parameters.
Verify printer configuration as recorded in step 1 of “Moving the
Printer” on page 2-1.
GETTING THE MOST FROM YOUR PRINTER AND PAPER 2-3
8. Run a self-test.
Put the printer “off-line” and press the (test) key on the Operator
Control Panel. Run the standard self-test (refer to page 5-7 for
self-test information) and press the
to print out. Compare this printout with the self-test printout at
the back of this manual. (Note that the self-test in this manual is a
simulated copy of an standard printout and will not be exactly like
the one you printed. Yours will vary depending on which character
set options are instedled in your printer.) If no error numbers are
flashing in the display window, and the print quality of the characters
on the self-test is good, the printer is ready for operation.
(enter1 key. The self-test begins
Powe.'
iJote
V
Paper Requirements
The HP2566C printer has a maximum power requirement of 550W;
the HP2567C requires 650W. One of the following power sources
must be available for operating the printer: 100, 120, 220, or 240 VAC
(-i-5%-10%). Your printer has been shipped to match the power source
specified in your order. If it becomes necessary to change to a different
power source, contact your Hewlett-Packard Service Representative.
Changing to a different power source is not covered under warranty or
Hewlett-Packard Service Agreements.
See Appendix A or more power requirement information.
Selecting the right printer paper is one of the most impoi-tant factors in
obtaining good paper stacking performance. The paper that you choose
needs to acclimate to your location and the type of printing you are
doing. The powered paper stacker is only successful if the paper falls
and folds correctly onto the paper tray. Because some variables in paper
may significantly affect print quality or the way the paper handles, it is
very important to understand the many aspects that can alter paper
performance.
The printer uses continuous fan-fold, edge-perforated paper varying in
width from 3 inches (7.6 cm) to 18 inches (45.72 cm). Although the
printer accepts paper as wide as 18 inches (45.72 cm), the farthest right
it can print is 15.2 inches (38.6 cm). It vrill handle paper weights in the
range of 15 to 100 pound (57 to 380 gra/sq metre) and multi-part carbon
forms up to six parts may be used, with a maximum pack thickness of
.024 inches (.61 mm).
2-4 GETTING THE MOST FROM YOUR PRINTER AND PAPER
Note
Note I For best paper performance, use a higher weight paper in high humidity
Hewlett-Packard does not recommend the use of untested carbonless
multi-part forms. This is due to the varying manufacturing quality and
storage considerations associated with this type of paper.
If paper will be printed in humidity extremes (greater than 80% or less
than 20%) it should be thoroughly tested first. Paper to be used in high
humidity areas should be tested for satisfactory feeding and handling.
Paper to be used in low humidity areas should be tested for static
build-up to determine potential paper stacking problems.
In general, before you purchase large quantities of paper, test it for
satisfactoiy feeding, print quality, and stacking ability. Any special
application paper, such as multi-part forms, labels, etc., should also be
thoroughly tested prior to volume purchase.
environments.
^ Op T S oraqe and
Handii
Packaging To avoid damage during handling, top and bottom fillers should be used
Storing Do not store cartons directly on the floor, and do not stack more than six
Refer to Appendix B for additional information on paper.
The performance of the printer is dependent on the condition of the
paper it uses. Here are some recommendations for packaging, storing,
and handling your paper.
in continuous paper cartons to hold the stack firmly in place. Because
the physical condition of the paper affects printer reliability, correct
packaging ensures that the paper remains flat and is not damaged along
the edges.
high. Each carton should be set upright squarely on the one underneath.
Placing additional weight on top of the stack of cartons can damage the
paper.
GETTING THE MOST FROM YOUR PRINTER AND PAPER 2-5
Environmental
Conditions
Since performance is affected by environmental conditions, paper should
be protected from extremes in temperature and humidity.
Paper should be stored in an environment similar to the printer’s
controlled environment for four days prior to use. This conditioning
allows moisture content in the paper to stabilize. Your printer is
intended for operation in a controlled environment where temperatures
range from 50° to 122° F (10° to 50° C) and the relative humidity is
30% to 80% non-condensing. For best results, however, the cartons
should be stored and used at 65° to 75° F (18° to 24° C), with a relative
humidity of 30% to 45% (also the best environment for your printer).
In the event the printer is in an environment subject to extremes of
relative humidity or temperature, it may be necessary to store the forms
in a controlled environment and withdraw them on an as-needed basis.
Shipping When paper is shipped through different environments, the entire stack
of cartons on the pallet should be plastic wrapped. When shipping across
large bodies of water, individual cartons should be wrapped as well.
Paper Specifications Refer to Appendix B for information.
2-6 GETTING THE MOST FROM YOUR PRINTER AND PAPER
PREPARING THE PRINTER FOR OPERATION
This chapter will help you begin using your HP2566C/HP2567C printer.
It explains how to load the ribbon and paper, adjust your printer for
different sizes and thicknesses of paper, and set Top of Form.
Follow these instructions to install the ribbon. At this point, the
printer’s power can either be “ON” or “OFF.”
3
Ribbon Removal and
Replacement
Note
Tools are not required to remove or replace the ribbon. The printer
uses a towel-type ribbon (9282-0545) which is easily installed. Refer to
Appendix C, “Ribbon Specifications,” to verify that the ribbon being
replaced meets the recommended specification listed in this document.
Be careful not to touch the ribbon as you will get ink on your hands and
clothing. A pair of plastic gloves and a moist towelette are normally
included in each Hewlett-Packard ribbon package to help protect yourself
from the ink.
PREPARING THE PRINTER FOR OPERATION 3-1
Removing the Ribbon:
1. Open the upper ribbon access cover.
Raise the printer’s top cover (Figure 3-1, A), and open the upper
ribbon access cover (Figure 3-1, B) by gently pulling it toward you.
3-2 PREPARING THE PRINTER FOR OPERATION
2. Remove the ribbon spool.
Put on the plastic gloves. Remove the old ribbon spool from the drive
hubs by sliding it to the left (Figure 3-2, A). Roll up the slack and
place the spool in the retainer cups (Figure 3-2, B) at the rear of the
swing-gate. Close the upper ribbon access cover.
3. Open the swing-gate.
Open the swing-gate by pushing down on the release lever (Figure
3-3, A) and lifting up the handle (Figure 3-3, B) until it latches at the
top.
PREPARING THE PRINTER FOR OPERATION 3-3
4. Lower the paper shield.
Pull downward on the paper shield to move it out of the way (Figure
3-4, A) and then open the lower ribbon access cover (Figure 3-4, B).
5. Remove the lower ribbon spool.
Remove the lower ribbon spool from its drive hubs by sliding it to the
left (Figure 3-5).
3-4 PREPARING THE PRINTER FOR OPERATION
6. Discard the old ribbon.
Remove the upper ribbon spool from the retainer cups. Throw away
the used ribbon (Figure 3-6).
Replacing the Ribbon
When you replace a ribbon, the ribbon spools must be mounted correctly
so they wind in the right direction (Figure 3-7). If the ribbon is on
backwards it will not function properly. Also, make sure that both spools
fit solidly into the drive hubs (rotate the spool until it snaps onto the
drive hubs). If it does not fit correctly, the ribbon spool will be broken
by the drive hub.
PREPARING THE PRINTER FOR OPERATION 3-5
1. Place spool on retainer cups.
Open the swing-gate completely until it latches at the top. Lower the
ribbon shield and open the ribbon access cover (refer to Figure 3-4,
B). Put on the plastic gloves supplied in the ribbon box and place one
of the ribbon spools on the retainer cups as shown in Figure 3-8.
Lowering Ribbon Shield and Opening Ribbon Access Cover
3-6 PREPARING THE PRINTER FOR OPERATION
2. Install lower ribbon spool.
Route the ribbon up and over the ribbon sensing bar (Figure 3-9,
A). Install on the lower ribbon drive hubs by sliding toward the left
(Figure 3-9, B).
PREPARING THE PRINTER FOR OPERATION 3-7
3. Close lower access cover and ribbon shield.
Pull the lower ribbon access cover toward you to close. Lift the paper
shield up to close (Figure 3-10).
Figure 3-10. Closing Lower Ribbon Cover and Paper Shield
4. Close swing-gate and open upper access cover.
Push the swing-gate handle down to close. Open the upper ribbon
access cover by gently pulling it toward you.
3-8 PREPARING THE PRINTER FOR OPERATION
5. Install upper ribbon spool.
Lift the ribbon spool from the retainer cups (Figure 3-11, A). Install
on the upper ribbon drive hubs by sliding toward the left (Figure
3-11, B).
6. Close the printer.
Raise the upper ribbon access cover up into the closed position and
close the printer’s top cover (Figure 3-12).
PREPARING THE PRINTER FOR OPERATION 3-9
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