Getting Started
HP Mini-Notebook PC
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1 Unpack the box
Computer color, features, and options may vary.
✎
Basic Setup
Component
AC adapter
1
2 Computer
Batteries and power cords vary in appearance by region and country.
✎
Getting Started 1
Component
Primary battery
3
Power cord
4
Basic Setup
2 Insert the battery
Å
WARNING: To reduce potential safety issues, use only the AC adapter or battery
provided with the computer, a replacement AC adapter or battery provided by HP,
or a compatible AC adapter or battery purchased as an accessory from HP.
3 Connect the computer to external power
Å
WARNING: To reduce the risk of electric shock or damage to your equipment, observe
these practices:
■ Plug the power cord into an AC outlet that is easily accessible at all times.
■ Disconnect power from the computer by unplugging the power cord from the AC
outlet (not by unplugging the po
wer cord from the computer).
■
If provided with a 3-pin attachment plug on your power cord, plug the cord into a
grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for
example, by attaching a 2-pin adapter. The grounding pin is an important safety
feature.
Getting Started 2
Leave the computer connected to external power until the battery is fully charged and the
battery light turns off.
✎
A partially charged new battery can run the computer after software setup is complete,
but battery charge displays will not be accurate until the new battery has been fully
charged. The battery light (on the right side of the computer) remains on when it is
charging.
✎
If the computer will not start up, be sure that the power cord and AC adapter
connections are secure.
Getting Started 3
4 Open the computer
Basic Setup
5 Turn on the computer
Basic Setup
After the computer is turned on, the software setup process begins. The on-screen
instructions guide you through setting up and registering your computer. After you respond to
the setup prompt, you must complete the entire setup process without interruption. Select
your language carefully.
✎
On some models, the languages you do not choose are deleted from the system and
cannot be restored during software setup.
Getting Started 4
6 Set up the software
What’s Next?
Locating the electronic manuals
For detailed information about your computer, such as power management, drives, memory,
security, and other features, click Start, click Help and Support, and then click User
Guides. You do not need to connect to the Internet to access the user guides in Help and
Support.
✎
A User Guides disc may have also been included with your computer.
Getting Started 5
What’s Next?
Finding more information
In Help and Support, you can find information about technical support, and about the
operating system, drivers, and troubleshooting tools. To access Help and Support, click Start,
and then click Help and Support. For country- or region-specific support, go to
http://www.hp.com/support, select your country or region, and follow the
on-screen instructions.
Å
WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It
describes proper workstation setup and proper posture, health, and work habits for
computer users. The Safety & Comfort Guide also provides important electrical and
mechanical safety information. To access this document, click Start, click Help and
Support, and then click User Guides, or refer to the User Guides disc included with
some models.The Safety & Comfort Guide is also available on the Web at
http://www.hp.com/ergo.
For more safety and regulatory information, and for battery disposal information, refer to the
Regulatory, Safety and Environmental Notices. To access the notices, click Start, click Help
and Support, and then click User Guides, or refer to the User Guides disc included with
some models.
Backing up and recovering
To protect your information, use the Backup and Restore Center to back up individual files
and folders, back up your entire hard drive (select models only), or create system restore
points. In case of system failure, you can use the backup files to restore the contents of your
computer.
Windows Vista® provides the following advanced backup and recovery options:
■ Backing up individual files and folders
■ Backing up the entire hard drive (select models only)
■ Scheduling automatic backups (select models only)
■ Creating system restore points
■ Recovering individual files
■ Restoring the computer to a previous state
■ Recovering information using recovery tools
✎
For instructions on these procedures, go to Help and Support.
Getting Started 6
Backing up
Recovery after a system failure is as complete as your most current backup. You should
create your initial backup immediately after software setup. As you add new software and
data files, you should continue to back up your system on a regular basis to maintain a
reasonably current backup.
Note the following when backing up:
■ Store personal files in the Documents folder, and back it up regularly.
■ Back up templates that are stored in their associated programs.
■ Save customized settings that appear in a window, toolbar, or menu bar by taking a
screen shot of your settings. The screen shot can be a time-saver if you have to reset
your preferences.
■ When backing up to discs, use any of the following types of discs (purchased
separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW.
The discs you use will depend on the type of optional external optical drive you use.
✎
DVDs and DVDs with double-layer (DL) support store more information
than CDs, so using them for backup reduces the number of recovery discs
required.
■ When backing up to discs, number each disc before inserting it into the optional
external optical drive.
To create a backup using Backup and Restore Center, follow these steps:
✎
Be sure that the computer is connected to AC power before you start the backup
process.
✎
The backup process may take over an hour, depending on file size and the speed of the
computer.
1. Click Start, click All Programs, click Maintenance, and then click Backup and
Restore Center.
2. Follow the on-screen instructions to back up your entire computer (select models only)
or your files.
Recovering
In case of system failure, use the f11 recovery tool to recover your original hard drive image.
✎
The image includes the Windows® operating system and software programs installed at
the factory.
Ä
CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All
files you have created and any software installed on the computer are permanently removed.
The
f11 recovery tool reinstalls the operating system and HP programs and drivers that were
installed at the factory. Software not installed at the factory must be reinstalled. Personal files
must be restored from a backup.
Getting Started 7
What’s Next?
What’s Next?
1. If possible, back up all personal files.
2. If possible, check for the presence of the HP Recovery partition. To find the partition,
click Start, and then click Computer.
✎
If the HP Recovery partition has been deleted, you will need to recover your
operating system and programs using the Windows Vista Operating System and
the Driver Recovery discs (purchased separately). For additional information,
contact technical support. Refer to the “Contacting technical support” section in
the back of this guide.
3. Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen.
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.
5. Follow the on-screen instructions.
✎
Windows Vista provides additional recovery tools through the operating system. For
additional information, go to Help and Support.
✎
If you are unable to boot (start up) your computer, you must purchase a Windows Vista
Operating System DVD to reboot the computer and repair the operating system. For
additional information, contact technical support. Refer to the “Contacting technical
support” section in the back of this guide.
Updating software
Updated versions of the software provided with your computer are available either through
the HP Software Update utility or on the HP Web site.
The Software Update utility automatically checks for software updates from HP. The utility
runs every 30 days and provides a list of support alerts, such as security enhancements, and
optional software and driver updates.
You can manually check for updates at any time. Click Start, click Help and Support, and
then click Drivers and BIOS updates. Follow the on-screen instructions.
Most software on the HP Web site is packaged in compressed files called SoftPaqs. Some
BIOS updates may be packaged in compressed files called ROMPaqs.
Some download packages contain a file named Readme.txt, which contains information
about installing and troubleshooting the file. (Readme.txt files included with ROMPaqs are
provided in English only.)
You can also access software updates by obtaining the Support Software disc (purchased
separately). This disc includes device drivers, BIOS updates, and utilities.
To purchase the current Support Software disc or a subscription that provides both the current
version and future versions of the disc, follow these steps:
1. Open your Internet browser, and go to http://www.hp.com/support.
2. Select your country or region.
3. Click the option for software and driver downloads, and then type your computer model
number in the product box.
Getting Started 8
What’s Next?
4. Press enter.
5. Follow the on-screen instructions.
To update the software using a Support Software disc, follow these steps:
1. Insert the Support Software disc into an optional external optical drive.
2. Follow the on-screen instructions.
To update the software using the HP Web site, follow these steps:
1. Identify your computer model, product category, and series or family. Prepare for a
system BIOS update by identifying the BIOS version currently installed on the
computer. For details, refer to the “Determining the BIOS version” section.
If your computer is connected to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
✎
The computer system BIOS is stored on the system ROM. The BIOS
initializes the operating system, determines how the computer will
interact with the hardware devices, and provides for data transfer
among hardware devices, including the time and date.
2. Open your Internet browser, and go to http://www.hp.com/support.
3. Select your country or region.
4. Click the option for software and driver downloads, and then type your computer model
number in the product box.
5. Press enter.
6. Follow the on-screen instructions.
Updating the BIOS
To update the BIOS, first determine what BIOS version you currently have, and then
download and install the new BIOS.
Determining the BIOS version
BIOS version information (also known as ROM date and System BIOS) can be displayed by
using Computer Setup.
To use Computer Setup for displaying BIOS information, follow these steps:
1. Turn on or restart the computer.
2. Before your operating system opens and while the “F10=ROM Based Setup” message is
displayed in the lower-left corner of the screen, press f10.
3. Use the arrow keys to select File > System Information.
4. Press esc to return to the File menu.
5. Using the arrow keys, select Ignore changes and exit, and then follow the instructions
on the screen.
Getting Started 9
What’s Next?
Downloading a BIOS update
Ä
CAUTION: To prevent damage to the computer or an unsuccessful installation,
download and install a BIOS update only when the computer is connected to reliable
external power using the AC adapter. Do not download or install a BIOS update while
the computer is running on battery power, docked in an optional docking device, or
connected to an optional power source. During the download and installation, follow
these instructions:
■ Do not disconnect power from the computer by unplugging the power cord from the
AC outlet.
■
Do not shut down the computer or initiate Standby or Hibernation.
■ Do not insert, remove, connect, or disconnect any device, cable, or cord.
✎
HP posts BIOS updates only as needed. A newer BIOS update may not be available for
your computer. It is recommended that you check the HP Web site periodically for
BIOS updates.
To download a BIOS update:
1. Open your Internet browser, go to http://www.hp.com/support, and then select your
country or region.
2. Click the option for software and driver downloads, type your computer model number
in the product box, and then press enter.
3. Click your specific product from the models listed.
4. Click your operating system.
5. Follow the on-screen instructions to access the BIOS update you want to download.
Make a note of the download date, name, or other identifier. You may need this
information to locate the update later, after it has been downloaded to your hard drive.
6. At the download area, perform these steps:
a. Identify the BIOS update that is newer than the BIOS version currently installed on
your computer as described in the section “Determining the BIOS version.”
b. Follow the instructions on the screen to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update
will be downloaded. You will need to access this path when you are ready to install
the update.
✎
If you connect your computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen
after the download is complete. If no instructions are displayed, follow these steps:
1. Click Start, and then click Computer.
2. Double-click your hard drive designation. The hard drive designation is typically Local
Disk (C:).
Getting Started 10
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that
contains the update.
4. Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5. Complete the installation by following the instructions on the screen.
✎
After a message on the screen reports a successful installation, you may delete the
downloaded file from your hard drive.
Updating programs and drivers
1. Open your Internet browser, go to http://www.hp.com/support, and select your country or
region.
2. Click the option for software and driver downloads, type your computer model number
in the product box, and then press enter.
– or –
If you want a specific SoftPaq, type the SoftPaq number in the Search box, at the
top-right corner of the screen. Then press enter, and follow the instructions provided.
Proceed to step 6.
3. Click your specific product in the models listed.
4. Click your operating system.
5. When the list of updates is displayed, click an update to open a window containing
additional information.
6. Click Download.
7. Click Run to install the updated driver without downloading the file.
– or –
Click Save to save the file to your computer. When prompted, select a storage location
on your hard drive.
After the file is downloaded, navigate to the folder where the file was stored, and
double-click the file to install the update.
8. If prompted to do so, restart your computer after the installation is complete.
Turning off the computer
1. Save your work and close all programs.
2. Click Start, click the arrow next to the Lock button, and then click Shut down.
Getting Started 11
What’s Next?
Product Information and Troubleshooting
Input power
The power information in this section may be helpful if you plan to travel internationally
with the computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source.
Although the computer can be powered from a standalone DC power source, it should be
powered only with an AC adapter or a DC power source supplied and approved by HP for use
with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage 18.5 V dc @ 3.5 A - 65 W
Operating current 3.5 A
This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
Operating environment
The operating environment information in the following table may be helpful if you plan to
use or transport the computer in extreme environments.
Factor Metric U.S.
Temperature
Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Getting Started 13
Product Information and Troubleshooting
Traveling with the computer
The computer is built to go with you for work and play. For best results, follow these
traveling and shipping tips:
■ Prepare the computer for traveling or shipping:
1. Back up your information.
2. Remove all optical discs and all external media cards, such as digital cards and
ExpressCards.
Ä
To reduce the risk of damage to the computer, damage to a drive, or loss of
information, remove the media from a drive before removing the drive from a drive
bay, and before shipping, storing, or traveling with a drive.
3. Turn off and then disconnect all external devices.
4. Shut down the computer.
■ Take along a backup of your information. Keep the backup separate from the computer.
■ When traveling by air, carry the computer as hand luggage, and do not check it in with
the rest of your bags.
Ä
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields
include airport walk-through devices and security wands. The airport security
devices that check carry-on luggage, such as conveyor belts, use X-rays instead of
magnetism and will not damage a drive.
■ In-flight computer use is at the discretion of the airline. If you plan to use the computer
during a flight, check with the airline in advance.
■ If the computer will be unused and disconnected from external power for more than
2 weeks, remove the battery and store it separately.
■ If you are shipping the computer or a drive, use suitable protective packaging and label
the package “FRAGILE.”
■ If the computer has a wireless device or a cell phone device installed, such as an
802.11b/g device, a Global System for Mobile Communications (GSM) device, or a
General Packet Radio Service (GPRS) device, the use of these devices may be restricted
in some environments. Such restrictions may apply onboard aircraft, in hospitals, near
explosives, and in hazardous locations. If you are uncertain of the policy that applies to
the use of a particular device, ask for authorization to use it before you turn it on.
■ If you are traveling internationally, follow these suggestions:
❏ Check the computer-related customs regulations for each country or region on your
itinerary.
❏ Check the power cord and adapter requirements for each location in which you plan
to use the computer. Voltage, frequency, and plug configurations vary.
Å
To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt
to power the computer with a voltage converter kit sold for appliances.
Getting Started 14
Routine care
Cleaning the display
Cleaning the keyboard
Troubleshooting resources
If you experience computer problems, perform these troubleshooting steps in the order
provided until the problem is resolved:
1. Refer to “Quick troubleshooting,” the next section in this chapter.
2. Access Web site links and additional information about the computer through Help and
Support. Click Start, and then click Help and Support.
3. Contact technical support:
a. Open your Web browser, and then click Start.
b. Click Help and Support, and then click Contact support to start a chat session
with a support specialist.
Getting Started 15
CAUTION: To prevent permanent damage to the computer, never spray water, cleaning
Ä
fluids, or chemicals on the display.
To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If
the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic
screen cleaner.
WARNING: To reduce the risk of electric shock or damage to internal components, do not
Å
use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit
household debris on the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and
particles that can become trapped beneath the keys. A can of compressed air with a straw
extension can be used to blow air around and under the keys to loosen and remove debris.
When technical support chat is not available in a particular language, it is
✎
available in English.
You can also refer to the Worldwide Telephone Numbers booklet included with the
computer to contact technical support.
Product Information and Troubleshooting
Product Information and Troubleshooting
Quick troubleshooting
The computer is unable to start up
If the computer does not turn on when you slide the power switch, adequate power may not
be available to the computer.
The following suggestions may help you determine why the computer will not start up:
■ If the computer is plugged into an AC outlet, plug another electrical device into the
outlet to be sure that the outlet is providing adequate power.
✎
Use only the AC adapter provided with the computer or one approved by HP for
this computer.
■ If the computer is running on battery power or is plugged into an external power source
other than an AC outlet, plug the computer into an AC outlet using the AC adapter. Be
sure that the power cord and AC adapter connections are secure.
The computer screen is blank
If the screen is blank, the computer may not be set to display the image on the computer
screen. To transfer the image to the computer screen, press fn+f2.
Software is functioning abnormally
Follow these suggestions if the software becomes unresponsive or responds abnormally:
■ Restart the computer. Click Start, click the arrow next to the Lock button, and then click
Restart.
If you cannot restart the computer using this procedure, refer to the next section, “The
computer is on but is not responding.”
■ If you have antivirus software installed on your computer, run the virus scan. Refer to
the antivirus software Help for more details.
The computer is on but is not responding
If the computer is on but is not responding to software or keyboard commands, try the
following emergency shutdown procedures in the sequence provided, until shutdown occurs:
The computer is unusually warm
It is normal for the computer to feel warm to the touch while it is in use. But if the computer
feels unusually warm, it may be overheating because a vent is blocked.
Getting Started 16
CAUTION: Emergency shutdown procedures will result in the loss of unsaved information.
Ä
■ Slide and hold the power switch on the computer for at least 5 seconds.
■ Disconnect the computer from external power and remove the battery.
If you suspect that the computer is overheating, turn off the computer to allow the computer
to cool to room temperature. Then be sure to keep all vents free from obstructions while you
are using the computer.
An external device is not working
Follow these suggestions if an external device does not function as expected:
■ Turn on the device according to the manufacturer’s instructions.
■ Be sure that all device connections are secure.
■ Be sure that the device is receiving electrical power.
■ Be sure that the device, especially if it is older, is compatible with the operating system.
■ Be sure that the correct drivers are installed and updated.
The WLAN connection is not working
If a WLAN connection is not working as expected, follow these suggestions:
■ Be sure that the wireless light on the computer is on.
■ Be sure that the computer wireless antennae are free from obstructions.
■ Be sure that the DSL or the cable modem and its power cord are properly connected and
that the power lights are on.
■ If applicable, be sure that the wireless router (access point) is on and properly connected
to the DSL or the cable modem.
■ Disconnect and then reconnect all cables, and turn the power off and then back on.
✎
For more information on wireless technology, refer to the relevant help topics and Web
site links in Help and Support.
Getting Started 17
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer,
Å
do not place the computer directly on your lap or obstruct the computer air vents. Use the
computer only on a hard, flat surface. Do not allow another hard surface, such as an
adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block
airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The computer and the AC adapter comply
with the user-accessible surface temperature limits defined by the International Standard for
Safety of Information Technology Equipment (IEC 60950).
The fan in the computer starts up automatically to cool internal components and prevent
✎
overheating. It is normal for the internal fan to cycle on and off during routine
operation.
Product Information and Troubleshooting
Product Information and Troubleshooting
Contacting technical support
If the preceding questions and solutions did not address your problem, contact technical
support:
» Click Start, click Help and Support, and then click Contact support to start a chat
session with a support specialist.
✎
When technical support chat is not available in a particular language, it is available in
English.
You can also refer to the Worldwide Telephone Numbers booklet included with the computer
to contact technical support.
Getting Started 18
Contacting technical support
If the solutions in the ”Troubleshooting” section of this guide did
not address your problem, contact technical support.
Click Start, click Help and Support, and then click Contact
support to start a chat session with a support specialist. You
can also refer to the Worldwide Telephone Numbers booklet,
included with the computer, for contact information.
The service tag, located on the bottom of the computer, provides
important information that you may need when contacting
technical support.
Component - Description
Product name This is the product name
affixed to the front of your
computer.
Serial number (s/n) - This is an alphanumeri
c
identifier that is unique to each
product.
Part number/product
number (p/n)
Model description This is the number you use to
Warranty period - This number describes the
This number provides specific
information about the product's
hardware components. The
part number helps a service
technician to determine what
components and parts are
needed.
locate documents, drivers, and
support for your computer.
duration (in years) of the
warranty period for this
computer.
For more information about HP products and services, see the HP Web site at
http://www.hp.com
504178-001
© Copyright 2008 Hewlett-Packard Development Company, L.P.
Windows and Windows Vista are U.S. registered trademarks of Microsoft Corporation.
The information contained herein is subject to change without notice. The only
warranties for HP products and services are set forth in the express warranty
statements accompanying such products and services. Nothing herein should be
construed as constituting an additional warranty. HP shall not be liable for technical
or editorial errors or omissions contained herein.
First Edition: November 2008
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