HP 2140 User Manual

HP 2140 Fax series

User Guide

HP 2140 Fax series

User Guide

Part number: CM721-90001

© Copyright 2009 Hewlett-Packard Development Company,
L.P.

The information contained herein is subject to change
without notice. No part of the document may be
photocopied, reproduced, or translated to another language
without the prior written consent of Hewlett-Packard
Company.

Notice

The only warranties for HP products and services are set
forth in the express warranty statements accompanying
such products and services. Nothing herein should be
construed as constituting and additional warranty. HP shall
not be liable for technical or editorial errors or omissions
contained herein.

The Hewlett-Packard Company shall not be liable for
incidental or consequential damages in connection with, or
arising out of the furnishing, performance, or use of this
document and program material which it describes.

Note: Regulatory information can be found in the
Specification section of this guide.

It is not lawful in many places to make copies of the
following items. When in doubt, check with a legal
representative first.

• Governmental paper or documents

- Passports

- Immigration papers

- Selective service papers

- Identification badges, cards or insignias

• Governmental stamps:

- Postage stamps

- Food stamps

• Checks or drafts drawn on Governmental agencies

• Paper currency, traveler’s checks, or money orders

• Certificates of deposit

• Copyrighted works

Safety information

WARNING! To prevent fire or shock hazard, do not
expose this product to rain or any type of moisture.

Always follow basic safety precautions when using this
product to reduce risk of injury from fire or electric shock.

WARNING! Potential shock hazard

• Read and understand all instructions in the setup poster.

• Telephone lines can develop hazardous voltages. To avoid
electrical shock, do not touch the contacts on the end of
the cord, or any of the sockets on the HP Fax. Replace
damaged cords immediately.

• Never install telephone wiring during a lightning storm.

• Observe all warnings and instructions marked on the
product.

• Unplug this product from wall outlets and telephone jacks
before cleaning.

• Do not install or use this product near water or when you
are wet.

• Install the product securely on a stable surface.

• Install the product in a protected location where no one
can step on or trip over the line cord, and where the line
cord will not be damaged.

• If the product does not operate normally, see the
Troubleshooting section of this user guide.

• No operator-serviceable parts inside. Refer servicing to
qualified service personnel.

• Use in a well ventilated area.

Contents

1 Quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Load documents to fax or copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Send a fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Receive a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Make a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Make a telephone call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

2 HP Fax basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

The HP 2140 Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Parts of the HP Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Control Panel of HP Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Overview of menu options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

BASIC FAX menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

ADVANCED FAX menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

TOOLS menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Navigate the menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Ready mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Menu buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Enter dates, times, text, and telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Most text fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Fax header telephone number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Store a number in the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Print the phone book. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Dial from the phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

One-touch dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Phone book dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Paper types and sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Document types and sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Set document resolution and contrast for a single copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Adjust volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Ringer volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Speaker volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Automatic fax redial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Contents 1

3 Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Set rings to answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Use Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Turn Caller ID on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

See who called with Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Print a list of Caller ID numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Block junk fax numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Add a junk fax number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Delete a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Save a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Delete a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Send a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Print a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Image TCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Distinctive ring (DRPD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Step 1—Teach the HP Fax the ring pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Step 2—Set up distinctive ring (DRPD) answer mode . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Answer/receive mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4 Advanced faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Broadcasting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Delayed fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Setting send polling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Polling another fax to receive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

To cancel the scheduled job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Forward faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

5 Feature reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turn on and off sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

WakeUp sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Alarm sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Key sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Silent mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Set the fax header information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Print reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Automatic reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Reports you can print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Reprinting faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Clearing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Loudspeaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Redial a number in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

2 Contents

6 Care and maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

View ink level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Print the self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Replace the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Clear jammed documents and paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Document jams during transmission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

To clear document jam:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Paper jams during printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

If the paper is jammed in the printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

If the paper is jammed in the paper feed area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Maintain the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Clean the print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Wipe the print cartridge contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Clean the contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Clean the cartridge carrier contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Clean the document scanner area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Adjust the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

LCD error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Paper feeding problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

7 Specifications and regulatory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Paper types and sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Document types and sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Acceptable documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Print cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

A sample of ITU #1 test chart (reduced to 60.5%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Use Hewlett-Packard support services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Hewlett-Packard LIMITED WARRANTY STATEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Contents 3

1 Quick start

This chapter gives you a quick introduction to the basic functions of your new fax
machine. Please refer to the later chapters for detailed instructions.

1

1 The “arrow buttons” located at the left and right of OK button on the control panel are

designated by

Load paper

You can load up to 50 sheets of plain paper in the input tray. Before loading the paper,
make sure the paper size is set correctly in the
information, see Paper Size on page 13.

The HP Fax is designed to work with a variety of plain papers (cotton bond 75–90 g/m
(20–24 lb.)) in A4, Letter, and Legal sizes.

TIP: Some papers have a side that’s been conditioned for printing. The “print
side” is indicated on the paper’s packaging. Always load with the print side facing
you.

in the instructions.

BASIC FAX

menu. For more

2

1 Slide the Paper Guide to Ltr or A4 paper width. Be sure not to bind the paper stack.

2 Pull the Paper Tray Cover toward you to open it.

4 Quick start

1

2

NOTE: You must open the Paper Tray Cover to properly insert the paper.

3

3 Fan, neatly stack, then insert up to 50 sheets of paper with the print side facing you.

4 Push the Paper Tray Cover back into place.

Load documents to fax or copy

You can load up to 15 pages in the document feeder. Load the documents face down
(printed side toward the machine).

Load documents to fax or copy

4

Send a fax

1. Place the document to be sent (up to 15 pages) in the document feeder.

2. Dial the number by using one of these methods:

• Entering the number and pressing Start.

• Lifting the handset, entering the number, and pressing Start.

• Using the Loudspeaker button to listen as you dial, then pressing Start.

• Pressing and holding a One Touch button. For more information, see One-

• Pressing the Speed Dial button, when

Adjust guides to document width.

touch dialing on page 19.

Search & Dial

appears in the display,
press OK and search for the number. When the correct number appears,
press Start. For more information, see Phone book dialing on page 19.

NOTE: One touch and speed dial locations must have been previously
programmed.
For more information, see Store a number in the phone book on
page 18.

Quick start 5

Receive a fax

Receive a fax

How faxes are received depends on how the Answer Mode/Receive Mode is set.
For more information, see Set rings to answer on page 23.

FAX answer mode

The fax machine will answer the telephone, automatically detect fax tones, and receive
afax.

TIP: However, if you accidentally answer the telephone and hear fax tones,
press the Start button to receive the fax.

AUTO answer mode
In AUTO mode the telephone rings for a certain number of rings (see Set rings to

answer on page 23), then switches to FAX receiving.

TEL answer mode

If the answer Mode is set to TEL, you must manually receive faxes.

1. Answer the telephone.

2. If you hear fax tones, press the Start button.

3. Once you hear fax tones from both machines (this may take several seconds),

you should hang up the telephone.

Make a copy

You can make multiple copies of a 15 page document.

Single copy—default settings

1. Turn the page face down and insert it into the document feeder.

2. Press Copy twice.

Multiple copies or copies with options/settings

1. Turn the page face down and insert it into the document feeder.

2. Press Copy.

Number of Copies

3. If you want more than one copy, use the phone pad to enter the number of copies.

4. Press Copy to start copying or press OK to go to the next option.

Zoom Rate

5. Press

6. Press Copy to start copying or press OK to go to the next option.

Print Order

7. Press
Printing the copies in reverse order will cause the first page to be on top when the

copy is complete.

8. Pressing either Copy or OK will start copying.

then

then

97%

01 [01-50]

will display.

will display.

to select the reduction or enlargement percentage you want (50 –150).

then

Normal

 to select

will display.

Reverse

if you want the last page printed first.

6 Quick start

Make a telephone call

Use one of the following methods:

• Pick up the handset and dial the number.

• Press and hold a One Touch number. This turns on the speaker. When you are

connected, pick up the handset. For more information, see One-touch dialing on
page 19.

• Press the Speed Dial button, when
OK and search for the number. When the correct number appears, press Start.

This turns on the speaker. When you are connected, pick up the handset. For more
information, see Phone book dialing on page 19.

NOTE: One touch and speed dial locations must have already been entered
before you can use them. For more information, see Store a number in the
phone book on page 18.

Search & Dial

Make a telephone call

appears in the display, press

Quick start 7

2 HP Fax basics

This chapter lists the basic features of your new HP Fax and introduces you to the
machine.

The HP Fax features

The HP Fax offers the following features:

• 200 page fax memory

• 50 page paper tray

• 15 page document feeder

• Favorites capability: Scan the entire document into memory before sending

(see page 25).

• 100 speed dialing locations (including10 One-Touch speed dials) (see page 18).

• Distinctive Ring (DRPD) capability: Multiple numbers on the same phone line that

are differentiated by ring pattern (see page 26).

• Broadcasting: Send the same document to multiple destinations (see page 29).

• Fax forwarding: Forward documents to another fax machine (see page 31).

• Delayed fax: Send the document at a later time (see page 29).

• Send/Receive Polling: Retrieve a waiting fax or hold a fax to be picked up

(see page 30).

• Caller ID (see page 24).

• Last 10 number redial (see page 37).

• Junk fax blocking (with Caller ID) (see page 24).

• Reports to help you manage your work (see page 34).

8 HP Fax basics

The HP 2140 Fax

Parts of the HP Fax

Figure 2-1 Front view

8

The HP 2140 Fax

7

6

5

1

2

3

4

1 Document support 5 Document feeder

2 Paper tray 6 Handset

3 Paper tray cover 7 Paper guide

4 Document guide 8 Paper support

Figure 2-2 Rear view

1

2

3

1 Power cord socket

2 Connect handset to the HANDSET port.

3 Connect telephone line to the LINE port.

HP Fax basics 9

The HP 2140 Fax

Control Panel of HP Fax

Figure 2-3 Control panel of HP Fax

6

1

2

3

4

5

7 8

9

10

14

11

12

15

13

Label Icon Name and Description

1 Mode/Contrast:

• When no document is loaded, pressing this button changes the Receive Mode.
See Answer/receive mode on page 27.

• When a document is loaded, pressing this button changes the contrast for
faxing and copying.

2 Resolution: Improves the clarity of a document that you are faxing or copying.

3 Access Cartridge: Moves the print cartridge to the center so it can easily be

replaced.

4 Favorites: Enables you to store documents that are frequently faxed and send

them to selected fax numbers without the originals. Press Favorites repeatedly to
save, delete, send or print the documents.

17

16

5 Menu: Displays the options available for your HP Fax.

6

 Scroll/Volume:

• When you are entering numbers or text, moves the cursor to the digit or
character to be edited.

• When Menu has been pressed, displays the next and previous menu options.
Referred to as the arrow keys in text and are designated by:

• When no other button has been pressed, adjusts the ringer volume.

• If the handset is off hook, adjusts the handset volume.

• When Loudspeaker has been pressed, adjusts the speaker volume.

7OK: Accepts the selection shown in the display.

8 Back: Allows you to return to the previous menu level.

10 HP Fax basics

.

The HP 2140 Fax

(continued)

Label Icon Name and Description

9 Number keypad: Dials telephone and fax numbers and enters letters and symbols

in text fields. The phone key pad is also used for one-touch dialing.

10 Symbols: [The 0 key]. Used to enter special characters when entering a name in a

text field.

11 Speed Dial: Stores and dials 100 telephone/fax numbers.

12 Redial/Pause:

• Automatically redials the last number or allows you to select one of the last 10
numbers to redial.

• Adds a pause while entering a speed dial number.

13 Mute: Mutes the telephone during a telephone call.

14 Loudspeaker: Allows you to listen to the telephone while dialing without lifting the

handset. Allows you to listen only. There is no speakerphone capability.

15 Cancel:

• In a Menu, stops an operation and returns to Ready mode.

• When entering text or numbers:

- Press once to backspace delete numbers or letters when editing.

- Hold down to delete entire field.

- Press again after holding down to return to Ready mode.

16 Start: Starts a fax job.

17 Copy:

• Press twice to copy a document with the default copy settings.

• Press once then set options. Press OK between options. Press Copy to copy
the document.

HP Fax basics 11

The menus

The menus

TOOLS

Clean Cartridge

Fax Header

MEMORY CLEAR

WakeUp Sound

SET UP SOUND

Align Cartridge

View Ink Level

Adjust Scanner

Dial/Schedule

Journal

Factory Default

Alarm Sound

Key Sound

Self Test

Set Broadcasting

ADVANCED FAX

BASIC FAX

Silent Mode

Language

Date Format

SET DATE & TIMESET FAX HEADER

Fax Number

Set Delayed Fax

Set Polling Send

Cancel Schedule

Country/Region

Sending Confirm

Paper Size

Auto Reduction

Date & Time

Fax Name

Set Fax Forward

Discard Size

Rings to Answer

ECM Mode

Send From Memory

Caller ID

Set Junk Fax No.

Auto Journal

DRPD Mode

REPORTS

Resolution

Contrast

Image TCR

Help List

Sent Journal

Received Journal

Dial Mode

Phonebook

Sending Confirm

Schedule Inform

System Data

Caller ID

Junk Fax

Print Fax

12 HP Fax basics

Overview of menu options

Overview of menu options

Your fax machine has settings that you can change. To find out how the options are
currently set, print the System Data report (see Print reports on page 34).

To change these settings, see Navigate the menus on page 15.

The tables below shows the options for a menu in the left column and their setting
choices in the right column.

BASIC FAX menu

Option Settings

Silent Mode You can turn off the machine sounds either manually or on a daily schedule (for

example, to turn off the sounds after work hours and overnight).

The settings are:
mode on page 34.

Language There are 4 languages you can use for display and reports: English, French,

Spanish and Portuguese.

Sending Confirm A confirmation report shows whether the transmission was successful or not, how

many pages were sent, etc.

ON

: prints a confirmation report automatically each time you send a fax.

OFF

: never prints a confirmation report (You can print one manually

(see Print reports on page 34)).

ERROR

: prints only when an error occurs.

Note that this report can include the Image TCR (see Image TCR on page 26).

Off, On-Always

, and

On-Daily

. For more information, see Silent

Paper Size A4, Letter

Auto Reduction When receiving a document as long as or longer than the paper loaded, the

machine can automatically reduce the data to fit your paper. If the fax machine
cannot fit the data into one page with the feature enabled, the data is divided and
printed in actual size on two or more sheets. The settings are

Discard Size If you turn the Automatic Reduction option off, you can set the fax machine

to discard any excess image at the bottom of the page when receiving a document
as long as or longer than the paper loaded in your machine. If the incoming fax is
out of the margin you have set, it will be printed on two sheets of paper.
The Discard Size can be 00 to 30 mm.

Rings To Answer You can select the number of rings before answering an incoming call. If you are

using your machine as both a telephone and a fax machine (AUTO mode), we
suggest you set the ring count to at least 4 to give you time to answer.
The number of rings can be 2 to 7.

ECM Mode Error correction mode compensates for poor line quality and ensures accurate,

error-free transmission with any other ECM-equipped facsimile machine. If the line
quality is poor, transmission time may be increased when ECM is enabled.
The settings are

and

Legal

are the paper sizes you can use to receive faxes and copy.

On

and

On

and

Off

.

HP Fax basics 13

Off

.

Overview of menu options

(continued)

Option Settings

Send From Memory You can set your machine to scan a document into memory and then send the fax.

Caller ID

(This option is not
available in all
countries/regions.)

Set Junk Fax No.

(This option is not
available in all
countries/regions.)

Auto Journal The Auto Journal shows the specific information concerning transmission or

DRPD Mode Distinctive ring (DRPD—distinctive ring pattern detection) is a service provided by

Resolution Sets the default resolution when copying and faxing.

Contrast Sets the default contrast when copying and faxing.

The settings are

You can see the number of the person calling you. Before using this feature, Caller
ID service must be installed on your telephone line by the telephone company.
The settings are
Caller ID on page 24.

If you have Caller ID set to
numbers. You must have received a fax from that number to block it. Even though
you have added junk fax numbers, if you turned off the Caller ID option above, the
Junk Fax protection will be removed. The settings are

reception activities, the time and date of most recent 40 transmissions or
receptions.
The settings are

some telephone companies that assigns two phone numbers to one phone line,
each of which makes your phone ring differently. If you subscribe to this service,
you can program your machine to learn one phone number and distinctive ring for
incoming faxes. For more information, see Distinctive ring (DRPD) on page 26.

The settings are:
document resolution and contrast for a single copy on page 21.

The settings are:
Set document resolution and contrast for a single copy on page 21.

On

and

Off

.

On, On w/ Junk Fax

On w/ Junk Fax

On

and

Off

Standard, F

Normal, Lighten, Photo

, and

.

ine, and

Off

. For more information, see Use

, you can block faxes from particular

Add

and

Delete

Superfine

, and

. For more information, see Set

Darken

. For more information, see

.

Image TCR Image TCR prints a sending confirm page with a miniature image of the first page

On

and

Off

. For more information, see Image TCR on

Tone

Dial Mode

(This option is not
available in all
countries/regions.)

of the fax. The settings are
page 26.

Set the dialing mode to the type of the exchange to which you are connected:
or

Pulse

.

ADVANCED FAX menu

Option Settings

Set Broadcasting

Set Delayed Fax

Set Polling Send

14 HP Fax basics

Allows you to send a fax to several fax numbers at once.

Allows you to set up a fax to be sent at any time in the next 24 hours.

Allows you to set up a fax to be polled by another machine.

(continued)

Option Settings

Loudspeaker

Cancel Schedule

Set Fax Forward

Cancels all scheduled faxes.

Allows you to forward incoming faxes to another fax number.

TOOLS menu

Option Settings

Clean Cartridge Cleans the print cartridge to improve print quality.

Align Cartridge Aligns the print cartridge to improve print quality.

View Ink Level Allows you to see the estimated level of ink remaining in the cartridge.

Adjust Scanner Use only if you have dropped the fax machine.

Self Test Prints a self test to allow you to troubleshoot problems.

Loudspeaker

You do not need to pick up the handset to make a phone call. When dialing, just press
the Loudspeaker button and enter the numbers. When your party answers, pick up
the handset to talk to them. This feature is especially useful for checking voicemail
messages.

NOTE: Your HP Fax does not have speakerphone capabilities. The loudspeaker
enables you to hear calls but you must speak using the handset.

TIP: If you want to share the conversation with somebody beside you, pick up
the handset and press Loudspeaker. The line is still connected and everybody
can listen to the conversation.

While you are using Loudspeaker, do not place the handset beside the speaker, as
this may result in noise interference.

Navigate the menus

Ready mode

Whenever the HP Fax is ready for faxing and copying (called Ready mode), it will
display the date, time, and answer mode. For example,

Menu buttons

Use the Menu buttons to navigate the menu items.

OCT-05 14:23 FAX.

HP Fax basics 15

Enter dates, times, text, and telephone numbers

2

31

1 Press the Menu button to access the menu system.

4

2 Use the

3Press OK to select a particular menu option.

4Press Cancel to return to Ready mode.

 buttons to scroll through the options on a particular level.

Example To change the default Resolution setting to Fine, you would take the
following steps.

1. Press the Menu button repeatedly until

BASIC FAX

displays.

2. Press OK.

Silent Mode

3. Use the

will display.

 to scroll until

Resolution

displays.

4. Press OK.

Standard

5. Use the

will display.

 to scroll until

Fine

displays.

6. Press OK.

7. Press Cancel to return to Ready mode.

Enter dates, times, text, and telephone numbers

Use these buttons when menu items ask you to enter dates, time or text.

• If the date format seems unfamiliar, check that you selected the correct one for
your country when setting up your HP Fax (see Set the date and time on
page 33).

• Some items on the display will show up with the blinking cursor under the item to
change. Simply press the key for the new character or number or use the to
move to the one you want to change.

• To enter a pause in a telephone number, press Redial/Pause. A P will appear in
the display. Press the button multiple times for a longer pause.

• When entering text, press the phone pad button repeatedly to scroll through the
characters. Use the following table for reference.

16 HP Fax basics

Most text fields

The letters and numbers scroll as shown next to each button for text fields such as the
phone book. Press the 2 to display an
before pressing 3 to select D. If you want a B, press 2 twice in rapid succession.

Table 2-1 Keys to enter text and numbers

Key Produces Key Produces

Enter dates, times, text, and telephone numbers

A

and press  for the cursor to advance

“space” 1

1

A B C 2

2

D E F 3

3

G H I 4

4

J K L 5

5

6

7

8

9

0

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

+ - , . ‘ / * # & 0

For example, to enter ‘Jacque & Baja,Inc.’ follow these steps.

Press Result

r, o, , ooo, tt, uu, pp

n

mmmmmmmmm

n

oo, , o, r, o

mmm

qqq, ss, ooo

‘JACQUE’

Enters a space.

‘&’

Enters a space.

‘BAJA’

‘,’

‘INC’

will display.

will display.

will display.

will display.

will display

mmmm

‘.’

will display.

HP Fax basics 17

Speed dialing

Fax header telephone number

For most telephone numbers you can only enter the numbers (for example,

1234567890). For the fax header that prints on all your faxes (see Set the fax header

information on page 34), you can enter some punctuation in the number.

To punctuate the telephone number in the fax header, use these keys.

Table 2-2 Keys to punctuate the fax header telephone number

Key Produces

# “space”

* +

For example, to enter ‘[phone]’ follow these steps.

Press Result

*

‘+‘

will display.

n, o, p

# Enters a space.

q, r, s

# Enters a space.

t, u, v, m

Speed dialing

Your HP Fax has a built-in phone book that allows you to enter up to 100 names and
numbers for faxing or telephone use. Once entered, you can dial the number by any of
these methods.

• One-Touch (first 10 numbers)

• Searching the phone book through the Speed Dial button

All numbers must be stored in the phone book before use.

Store a number in the phone book

Once in the phone book these numbers can be dialed using one touch buttons, or by
searching the phone book through the Speed Dial button.

1. Press Speed Dial button repeatedly until
The display shows

2. Enter a two-digit number and press OK.
Numbers from 00 to 09 will be used for One-Touch dialing.

3. Enter the telephone/fax number you want to store (up to 40 digits) and press OK.

Speed [00-99]>##

‘123’

‘456’

‘7890’

.

will display.

will display.

will display.

New & Edit

appears and press OK.

18 HP Fax basics

• If you want a pause between numbers (for example, when entering an access
code where you need to wait for a second dial tone), press Redial/Pause. A
appears in the display. For a longer pause, simply press Redial/Pause again.

• If you make a mistake while entering a number, use
under the digit, then enter the correct digit.

• Cancel will backspace delete in the field.

• Holding down Cancel will clear the whole field.

4. Enter the name (up to 20 characters) and press OK.
If you do not want a name, just skip this step by pressing OK.

TIP: If you have subscribed to a Caller ID service, we recommend that you enter
a name.

5. Press Cancel to exit.

Print the phone book

1. Press Menu repeatedly until

2. Press  until

Dial from the phone book

Dialing works the same for both faxes and telephone calls. If a document is loaded in
the document feeder, the HP Fax sends the fax.

Phonebook

REPORTS

appears and press OK.

displays and press OK.

Speed dialing

P

 to move the cursor

One-touch dialing

S Press and hold the number (0 through 9) on the phone pad.

You can refer to the number assigned to each code by printing the phone book.
See Print the phone book on page 19.

Phone book dialing

You can search the entire phone book to find the number you want to dial.

Search sequentially through the phone book

1. Press Speed Dial button once and when

2. Press

3. When the number you want appears in the display, press Start to dial.

Search for a particular first letter

1. Press Speed Dial button once and when

2. Press the phone pad button labelled with the letter you want to find.

3. When the name and number you want appears in the display, press Start.

 to move upward or downward through the directory until you find the

number you want.

• For example, if you want to find the name ‘NEW YORK’, press the 6 button,

which is labelled with ‘MNO’.

• The machine finds the closest entry.

• If the machine cannot find a name that begins with the given letter, the machine

shows the message

Not Found

Search & Dial

Search & Dial

.

appears, press OK.

appears, press OK.

HP Fax basics 19

Paper types and sizes

Paper types and sizes

The HP Fax is designed to work optimally with plain paper (cotton bond: 20 lb.,

2

75 g/m

You can load up to 50 sheets of paper in the paper tray. Satisfactory print and receive
quality can be obtained with many types of plain paper. Since the quality of plain paper
varies widely, test the print quality before buying large quantities of paper.
Your machine uses a variety of papers including:

• Copier paper

• Bond paper

• Dual-purpose paper

Because all paper varies in physical characteristics, you can receive mixed results
from different packages of paper even though the packages contain the same type of
paper. If you encounter undesirable results, try the other side of the paper, a different
type, or another package of the same kind of paper.

Do not use the following types of paper with your machine:

• Continuous form feed paper

• Synthetic paper (Tyvek

• Thermal paper

• Multi-sheet forms and documents

• Chemically treated paper (pressure-sensitive paper, carbon-coated paper, etc.)

• Coated (glossy, photo, etc.)

• Papers with raised, embossed lettering

) in the following sizes: A4, Letter, and Legal.

TIP: Some papers have a side that’s been conditioned for printing. The print side
is usually indicated on the paper’s packaging. Always load with the print side
facing you.

®

, etc.)

Document types and sizes

The following document size is acceptable when you send a fax.

• The minimum document size is 148 mm (5.8 in.) wide by 128 mm (5 in.) long.

• The maximum size is 216 mm (8.5 in.) wide by 356 mm (14 in.) long.

Follow these tips to ensure worry-free faxing.

• Be sure that your document is dry and free of staples, paper clips, and other
foreign objects.

• If you are sending more than one sheet, make sure the bottom sheet enters first.
Insert the sheets with a slight push to ensure smooth feeding.

• For multiple sheets, all pages of the document must be the same size and paper
type.

20 HP Fax basics

Set document resolution and contrast for a single copy

• If you are loading pages that are unusually thick or thin, feed one sheet at a time.
If the document does not feed correctly, open the control panel, remove the
document, and try loading it again.

• For more information on what kind of paper you can use for documents,
see Acceptable documents on page 52.

DO NOT try to send documents that are:

• wet

• covered with wet ink or paste

• wrinkled, curled, or folded

• too thin (less than 0.07 mm (0.18 in.) thick—onionskin, airmail paper, etc.)

• too thick (more than 0.15 mm (0.38 in.) thick—index cards, file folders)

• chemically processed (pressure-sensitive paper, carbon-coated paper, etc.)

• coated (glossy, etc.)

• too small or short (such as a label, voucher, etc.)

• made of cloth or metal

To send these documents, use an office copier to make a photocopy first, and then
send the copy.

Set document resolution and contrast for a single copy

Document resolution and contrast are set in the same manner for both faxes and
copies. For most faxes and copies, default settings will work well.

If you need to send/copy a document with unusual contrast characteristics, including
images/embedded pictures, you can adjust the resolution and contrast for that
document using the control panel buttons.

TIP: You can also change the default settings for all documents using the menu.
See BASIC FAX menu on page 13.

We recommend you use documents with a high contrast, such as, documents printed
using a high quality printer, felt tip pen, black ink, or typewriter. The paper should be
white or very light, and of normal weight, not cardboard or onionskin.

Blue lines on a ruled pad don’t fax well. For more information on the types of paper you
can use for documents, see Document types and sizes on page 20.

NOTE: You must set the resolution and contrast before dialing the number.

1. Turn the page face down and insert it into the document feeder. For more
information, see Load documents to fax or copy on page 5.

2. Press Resolution repeatedly to select the option you want:

STANDARD

•

characters.

•

FINE

works well for printed or typewritten originals with normal-sized

is good for documents containing a lot of detail.

HP Fax basics 21

Adjust volume

•

SUPER FINE

for example, a map or engineering drawing.
remote machine also has the

NOTE: SUPER FINE mode is not used when sending documents scanned into
memory (i.e., Broadcasting and Delayed Fax). If you are sending document using
one of these methods, SUPER FINE will be changed back to FINE even though
you selected SUPER FINE.

3. Press Mode/Contrast repeatedly to select the option you want:

•

NORMAL

•

LIGHTEN

•

DARKEN

•

PHOTO

containing color or gray shades. When Photo is chosen, the resolution is
automatically set to

4. Dial the number and press Start or press Copy.
When sending/copying is finished, resolution/contrast automatically returns to default.

Adjust volume

You can adjust the volume level for both the ringer and the speaker.

works well for documents containing extremely fine detail;

SUPER FINE

SUPER FINE

is used for normal handwritten, typed, or printed documents.

is used with very dark print.

is used with light print or faint pencil markings.

is used when faxing images/embedded pictures or other documents

FINE

.

feature.

only works if the

Ringer volume

S

Press  when the fax is in Ready mode to adjust the volume of the ringer.
Whenever you press the button, it will increase or decrease the volume.

NOTE: The volume 0 indicates that the machine will not ring when a call is
received.

Speaker volume

1. Press Loudspeaker.

2. Then press

 to adjust the volume of the speaker.

Automatic fax redial

When you send a fax, if the number you have dialed is busy or there is no answer,
the machine will automatically redial the number every three minutes up to two times.

If you wish to manually redial the number immediately, press
shows

To redial now, press Start.

Or, press Cancel to stop redialing and the machine returns to Ready mode.

Start

after the display

22 HP Fax basics

3 Additional features

This chapter contains information on additional features you may want to set or change
for your HP Fax.

• Rings to answer: Sets the number of rings before the HP Fax answers the phone.

• Caller ID: If you subscribe to Caller ID through your local phone company, you can

use it with your HP Fax.

• Block Junk Faxes: In conjunction with Caller ID, you can block certain numbers
from sending you a fax.

• Favorites

• Image TCR

• Distinctive Ring

• Answer/Receive mode: Determines how the HP Fax responds to incoming calls.

1

1 The “arrow buttons” located at the left and right of OK button on the control panel are

designated by  in the instructions.

Set rings to answer

You can select the number of rings that will occur before the fax answers an incoming
call.

NOTE: If you are using your machine as both a telephone and a fax machine,
we suggest you set the ring count to at least 4 to give you time to answer.

1. Press Menu repeatedly until

2. Press

3. Enter the number of rings you want (2–7) and press OK.

 until

The HP Fax rings the set number of times and then answers. It then produces a
different sounding ring to alert you to which type of call is incoming.

• The additional ring may occur once for a fax call

• The additional ring occurs 5 times for a voice call.

Rings to Answer

BASIC FAX

displays and press OK.

displays and press OK.

23Additional features

Use Caller ID

Use Caller ID

Many countries have the Caller ID system that enables the receiver to view the
numbers or names of callers. Once you have subscribed to Caller ID services through
your local phone company, your machine can display caller information.

NOTE: This option is not available in all countries/regions.

Turn Caller ID on

1. Press Menu repeatedly until

2. Use the  to scroll to

3. Use the

•

•

•

See who called with Caller ID

This function allows you to see who has called. You cannot dial these numbers.

1. Hold Redial/Pause for about two seconds.

2. Press

3. Scroll through the numbers by pressing

 to scroll to the desired option and press OK.

On

: Activates the Caller ID feature.

On w/ Junk Fax: Activates Caller ID and ignores any fax registered as a junk

fax (Block junk fax numbers on page 24).

Off: Deactivates the Caller ID feature.

 until

Caller ID

BASIC FAX

Caller ID

displays and press OK.

displays and press OK.

and press OK.

.

Print a list of Caller ID numbers

1. Press Menu repeatedly until

2. Press  until

Caller ID

Block junk fax numbers

If you subscribe to Caller ID through your local phone company, you can block future
faxes from numbers on the Caller ID List. Before using this feature, you must set the
Caller ID option to

NOTE: This option is not available in all countries/regions.

Add a junk fax number

1. Press Menu repeatedly until

2. Press

3. Press

The machine shows the first Caller ID number.

4. Press

You can enter up to 20 numbers. Numbers which have already been entered as a junk
number are marked by

24 Additional features

 until
 until

 to find the Caller ID number you want to register as a junk fax and

press OK.

On w/ Junk Fax

Set Junk Fax No.

Add

*

at the end of the display.

REPORTS

BASIC FAX

displays and press OK.

displays and press OK.

displays and press OK.

(see Use Caller ID on page 24).

appears and press OK.

displays and press OK.

Delete a number

1. Press Menu repeatedly until

2. Press  until

3. Press

The machine shows the first junk number.

4. Press

Favorites

Favorites enables you to store documents that are frequently faxed and send them to
selected fax numbers without the originals.

Favorites

 until

BASIC FAX

Set Junk Fax No.

Delete

displays and press OK.

appears and press OK.

displays and press OK.

 to scroll to the junk fax number you want to delete and press OK.

NOTE: When you use this feature,

are not supported.

Save a document

1. Load the documents face down in the document feeder.

2. Press Favorites repeatedly until

3. Enter the document ID name (up to 15 characters) by using the number keypad.

4. Press OK.

The document will be scanned into memory.

Exceeded Job Memory

five Favorites.

Delete a document

1. Press Favorites repeatedly until

2. Press
document, press  and when the correct document ID is displayed, press OK.

3. Select

Send a document

1. Press Favorites repeatedly until

2. Press

3. Enter the fax number.

4. Press OK when the correct number is displayed.

If you have more destinations, select
and repeat from step 3.

PHOTO

contrast and

Save

appears and press OK.

message appears when you try to save more than

Delete

appears and press OK.

SUPER FINE

resolution

 and then OK to select one or all documents. If you select one

Y

and press OK when the machine asks if you are sure.

Send

appears and press OK.

 to scroll to the document you want to send and press OK.

Y

and press OK when asked

Another? Y/N

Print a document

1. Press Favorites repeatedly until

2. Press
document, press  and when the correct document ID is displayed, press OK.

Print

appears and press OK.

 and then OK to select one or all documents. If you select one

Additional features 25

Image TCR

Image TCR

Image TCR (Transmission Confirmation Report) is a valuable tool for keeping records
of faxes you send. It prints a Sending Confirm page with a miniaturized image of the
first page of the fax on it. See the following example.

To use image TCR, you must set these Menu options to On: Image TCR and Sending
Confirm. Follow these instructions to set the menu options:

1. Press the Menu button repeatedly until

2. Use the  buttons to scroll to

3. Use the

4. Use the

5. Use the  buttons to select

6. Press Cancel to return to Ready mode.

NOTE: Image TCR is unavailable if the resolution is set to Super Fine.

 buttons to select
 buttons to scroll to

Distinctive ring (DRPD)

Distinctive ring or distinctive ring pattern detection (DRPD) is a service offered by
some telephone companies. When you subscribe to this service through your local
phone company, you have different ring patterns; such as double ring and triple ring,
that allow you to have different telephone numbers on one physical line. Your HP Fax
works with distinctive ring service.

Use Distinctive Ring to set your HP Fax to answer one of your phone numbers as a fax
only line. The phone number (ring pattern) that you teach the HP Fax will be answered
as if the machine is in FAX mode. All other numbers on the same line will be answered
if they are in AUTO mode.

BASIC FAX

Sending Confirm

On

and press OK.

Image TCR

On

and press OK.

and press OK.

displays and press OK.

and press OK.

26 Additional features

If you have this service follow both of these instructions in this order to set it up and
use it.

Step 1—Teach the HP Fax the ring pattern

The HP Fax will learn the ring pattern when you call it from another telephone or fax
machine.

1. Be ready to call the fax machine.

2. Press Menu repeatedly until

3. Use

4. Call the HP Fax.

 to scroll through the options until

Call this fax from another fax machine... Waiting Ring...

will display.

DRPD OK

to Ready mode.

will display when the pattern has been learned and the HP Fax will return

BASIC FAX

displays and press OK.

DRPD Mode

Step 2—Set up distinctive ring (DRPD) answer mode

Once you have activated distinctive ring, it becomes one of the answering modes you
can select by pressing the Mode/Contrast button.

Answer/receive mode

displays and press OK.

S Press Mode/Contrast repeatedly until

• In Ready mode,

• Now, the HP Fax will manage calls and faxes as if it were set to AUTO mode

(AUTO mode on page 28)

TIP: Distinctive ring must be set up again if you reassign your fax number
or connect the machine to another telephone line. Once set up again (that
is, the fax machine has learned the ring pattern and the answering mode is
correctly set), you should test the fax machine by calling the fax number
and another number on the same line. The machine should respond
appropriately to a call placed to the fax number with fax tones, and to a
normal telephone call with the expected ring pattern.

Answer/receive mode

How the product receives faxes depends on the answer/receive mode you chose when
you set up the product. You can send faxes in any answer/receive mode. The answer/
receive mode setting determines how the device answers the incoming call.

How are you going to use your HP Fax? Read about...

• Fax machine with few or no voice calls. FAX mode

• Telephone and fax machine. AUTO mode

• Using Distinctive Ring (DRPD) service to

set up a separate telephone number for
your fax on the same physical line as your
other numbers.

DRPD Mode

DRPD

appears in the right hand corner of the display.

appears in the display.

See Distinctive ring (DRPD) on
page 26.

Additional features 27

Answer/receive mode

(continued)

S When no document is loaded, press the Mode/Contrast button until the desired

option displays.

How are you going to use your HP Fax? Read about...

Telephone with few or no fax calls. TEL mode

•

• FAX

mode

• AUTO

mode

• TEL

mode

• In Ready mode,

display.

FAX

appears in the right hand corner of the

• When you get a call, the machine answers and receives the fax

automatically. When reception is complete, the machine returns to
Ready mode.

• If you want to change the number of rings before it answers,

see Set rings to answer on page 23.

• In Ready mode,

display.

AUTO

appears in the right hand corner of the

• When a call comes in, the machine answers it. If a fax is being sent,

the device receives the fax. If the machine does not sense a fax
signal, it will ring 5 times in a different tone to tell you it may be a
regular telephone call. If you do not pick up the handset it will try
again to receive a fax after several more rings.

• If you want to change the number of rings before it answers,

see Set rings to answer on page 23.

•

In Ready mode,

TEL

appears in the right hand corner of the display.

• Automatic fax reception is turned off. You can receive a fax only by

lifting the handset and pressing Start.

28 Additional features

4 Advanced faxing

In this chapter, you will learn how to use the advanced fax features of your machine.

1

1 The “arrow buttons” located at the left and right of OK button on the control panel are

designated by  in the instructions.

Broadcasting

With Broadcasting you can have your HP Fax send your fax up to 20 fax numbers at
once. The documents are automatically erased from memory when Broadcasting is
finished.

1. Turn the document face down and feed it into the machine.

2. Press Menu repeated until

3. Select

4. Enter the fax number.

5. Press OK when the correct number appears in the display.

The document will be scanned into memory before transmission.

Set Broadcasting

TIP: One touch buttons do not work with this Broadcasting function.

• You can enter 20 fax numbers into one job.

• If you have more destinations, select

asked

Another? Y/N

• If you have finished entering all the numbers, answer N and press OK.

ADVANCED FAX

by pressing  and press OK.

and repeat steps from 4.

displays and press OK.

Y

by using  and press OK when

Delayed fax

You can set your machine to send a fax any time in the next 24 hours. For example, it
is usually cheaper to send a fax at night because telephone rates are lower than they
are during the day. To cancel a scheduled fax, see To cancel the scheduled job on
page 31.

1. Turn the document face down and feed it into the machine.

2. Press Menu repeatedly until

3. Select

4. Enter the fax number.

• You can enter 20 fax numbers into one job.

ADVANCED FAX

Set Delayed Fax

TIP: One touch buttons do not work with Delayed Fax.

by pressing  and press OK.

appears and press OK.

29Advanced faxing

Polling

5. Press OK when the number appears in the display.

• If you have more destinations, select Y by using  and press OK when
asked

• If you have finished entering all the numbers, answer

6. Enter the name if you want to name the transmission.
If not, skip this step.

7. Press OK.

8. Enter the time (in the next 24 hours) for the transmission to start.

9. Press OK when the time appears correctly in the display.

The document will be scanned into memory before transmission and be sent at the
programmed time.

Polling

Polling enables you to set up a document so it can be retrieved at a later time.
For example, you can place the document in your machine, and the other party can
retrieve it when they are in the office or when their calling rates are lower.

Setting send polling

You can program your fax machine to send a document when it is requested by a
remote fax machine.

NOTE: Your HP Fax allows you to set one poll job at a time and it can be
retrieved once.

Another? Y/N

and repeat steps from 4.

N

and press OK.

1. Turn the document face down and feed it into the machine.

2. Press Menu repeatedly until

3. Select

Poll Code [0000]

4. Enter the poll code you want to use for this document and press OK.

• The poll code is preset to 0000, which means that the receiver does not need

to enter a poll code to receive the document.

• The poll code is not static. You enter a new one for each document.

• The poll code is used to prevent your document from being retrieved by an

unauthorized caller.

• Your machine starts scanning the document(s) into memory and shows

POLLING SEND

changes it to FAX mode automatically.

• When it is polled, the page in memory will be deleted automatically. To cancel

Send Polling, see To cancel the scheduled job on page 31.

30 Advanced faxing

Set Polling Send

will display.

in the display. If the answer mode was TEL, the machine

ADVANCED FAX

by pressing  and press OK.

appears and press OK.

Polling another fax to receive

You can dial another fax machine that has a document waiting and request it to be sent
to your fax machine.

1. Dial the telephone number of the remote machine that is ready to be polled.

TIP: One touch buttons do not work in this area.

2. Press Menu when you hear a fax tone from the remote machine.

The display shows

3. Press Start.

4. Enter the other fax’s Poll Code to retrieve the document, and press OK.

NOTE: If the other fax machine does not have a poll code, enter 0000.

The HP Fax receives and prints the polled document.

NOTE: Not all fax machines have polling capability, and polling
incompatibility sometimes occurs between fax machines made by different
manufacturers.

To poll documents press Start.

To cancel the scheduled job

All scheduled jobs remain in memory after they have been set. To make more memory
available, cancel unnecessary scheduled jobs.

To cancel the scheduled job

1. Press Menu repeatedly

2. Select

3. Select the scheduled job you want to cancel by pressing .

4. Press OK to cancel the selected schedule.

Forward faxes

While you are away from your home or office, you do not have to miss important faxes.
Your machine can forward any faxes it receives to a fax machine at your current
location, and if you choose, it can print a copy for you to review when you get back
as well.

A Sending Confirm report will print for every fax that is forwarded.

1. Press Menu repeatedly until

2. Select

3. Use

4. If you selected

Set Fax Forward

 to select the option you want and press OK.

Off

•

•

Forward

•

Forward & Print

a. Enter the fax number and press OK.

ADVANCED FAX

Cancel Schedule

: disables fax forwarding

: forwards a fax to your new location

Forward or Forward & Print, Tel:

by pressing  and press OK.

ADVANCED FAX

by pressing  and press OK.

: prints a fax and also forwards it to your new location

appears and press OK.

appears and press OK.

will display.

Advanced faxing 31

Forward faxes

Start Date&Time

will display.

b. Press OK.

The current date and time will display.

c. Enter the start time and press OK.

End Date&Time

will display.

d. Press OK.
e. Enter the end time and press OK.

• The machine returns to Ready mode and

FWD

will appear in the display at
the start time and every fax will be forwarded to your new location till the
end time.

• During forwarding time, the answer mode temporarily changes to

FAX

.

32 Advanced faxing

5 Feature reference

This chapter contains instructions for other features of the HP Fax that you may want
to use from time to time.

1

1 The “arrow buttons” located at the left and right of OK button on the control panel are

designated by

Set the date and time

The current date and time are shown in the display when the machine is on and ready
for use (Ready mode). The date and time will be printed on all faxes you send.

1. Press Menu.

2. Press

3. Press OK when the display shows

4. Press

5. Press OK when the display shows

6. Use the keypad to enter the date and time. You can move the cursor by

7. Press OK.

 to choose

 to select either

press OK.

pressing

 in the instructions.

SET DATE & TIME

Date Format

Europe (

day month year) or USA

Date & Time

. Enter the hour in 24-hour format.

and press OK.

.

.

(month day year)

and

Turn on and off sounds

You can turn on and off the sounds the HP Fax makes.

WakeUp sounds

WakeUp sound will ring at a specific time set even when Silent Mode is enabled.

1. Press Menu repeatedly until

2.

3. Select On and enter the time you want the HP Fax to ring. Press OK.

Alarm sounds

Alarm sounds include the fax tones and beeps.

1. Press Menu repeatedly until

2. Press  to select

3. Select

WakeUp Sound

Off

Select

will display. Press OK.

to turn off WakeUp Sound. Press OK.

On

or

Off

and press OK.

SET UP SOUND

SET UP SOUND

Alarm Sound

appears and press OK.

appears and press OK.

and press OK.

33Feature reference

Set the fax header information

Key sounds

The Key sounds are the beeps the keys make.

1. Press Menu repeatedly until

2. Press

3. Select

 to select

On

or

Off

and press OK.

Key Sounds

SET UP SOUND

Silent mode

You can turn the sounds of the HP Fax (including ringing) on and off using the control
panel button. You can also set all sounds to turn off on a daily schedule; for example,
turn all the sounds off between 8 pm and 8 am.

1. Press Menu repeatedly until

Silent Mode

2.

3. Select

From: 00h To: 23h

4. Enter a start time and an end time and press OK.

will display. Press OK.

On-Daily

and press OK.

will display.

BASIC FAX

Set the fax header information

This information is required by law in many countries. The fax header prints your name
and fax number on the top of every fax you send.

1. Press Menu repeatedly until 

2. Press OK when the display shows

3. Enter the fax number to which your machine is connected.

• You can enter up to 20 digits, and include special characters (space, plus sign,
etc). For more information, see Fax header telephone number on page 18.

• To enter a space, press # once.

• To enter a plus sign +, press *.

• If you enter a wrong number, use

4. Press OK when finished.

5. Press OK when the display shows

6. Enter the fax name (up to 40 characters) by using the number keypad.

• You can include special characters (space, plus sign, etc.). For more
information, see Enter dates, times, text, and telephone numbers on
page 16.

7. Press OK when the name in the display is correct.

appears and press OK.

and press OK.

appears and press OK.

SET FAX HEADER

Fax Number

displays and press OK.

.

 to move to the number and correct it.

Fax Name

.

Print reports

Your fax machine can print many reports for your use.

Automatic reports

These reports print automatically.

34 Feature reference

Report name Content

Print reports

Multi-Communication This report prints automatically if you have faxed documents to more

Power Fail Report If you have a scheduled job (such as, delayed fax and send poll) and

Reports you can print

You can print these reports whenever you need to. Some of these reports can be set to
print automatically also.

1. Press Menu repeatedly until REPORTS appears and press OK.

2. Choose the report you want by using

3. Press OK when the desired report is displayed.

4. The selected report will be printed. The available reports are shown below:

Report name Content

Help List This report covers the machine’s basic functions and commands. It

Sent Journal

Received Journal

Phonebook This report shows all of the numbers currently stored in the fax

than one location by using Broadcasting.

there is a power failure, this report is printed automatically when
power is restored.

.

can also be used as a quick reference guide.

These reports show information concerning the transmission and
reception activities. They can be printed on command. Or if the
machine is set to do so, they will automatically print after every 40
transmissions or receptions. For more information, see

Journal

machine’s memory as One-Touch Dial and Speed Dial.

under the “BASIC FAX menu” on page 13.

Auto

Sending Confirm This report shows the fax number, the number of pages, elapsed time

Schedule Inform This report shows the document currently stored for Delayed FAX and

System Data This report shows the current settings of your HP Fax. After you have

Caller ID If Caller ID is turned on, this report shows the most recent 30 callers

Junk Fax This report shows the telephone numbers that are marked as a junk

Print Fax Your machine stores fax data into memory as far as the memory is

of the operation, the communication mode, and the communication
results. To set up your machine to automatically print, see Sending
Confirm under the “BASIC FAX menu” on page 13.

Send Polling along with the fax number, starting time and type of
scheduled event.

changed any setting, print this report to check your changes.

who have called your machine. The report will be empty if you don’t
have Caller ID turned on.

fax to be blocked.

available and lets you print it at later time. For more information, see
Reprinting faxes on page 36.

Feature reference 35

Reprinting faxes

Reprinting faxes

You may sometimes need to reprint a received fax. Your machine stores the most
recently received faxes in memory (approximately 200 pages). As this memory is filled,
old faxes that have been printed will be erased to make room for new faxes.

NOTE: Unplugging the fax machine power cord and plugging it back in again
clears the memory including all unprinted or unsent faxes. A power outage also
clears the fax machine memory.

1. Press Menu repeatedly until REPORTS appears and press OK.

2. Press

3. Select between

 to choose

• If there are only old faxes, the machine will automatically print all of them and
return to Ready mode without moving to the next step.

• If there are no faxes in memory, the machine will inform you by displaying

Memory Empty.

• If there are both old faxes and unprinted faxes in memory, the machine will go
to step 3.

•

Print New Fax

printed.

•

Reprint Old Fax

Print Fax

Print New Fax or Reprint Old Fax

: The machine prints all new faxes which have never been

: The machine prints all faxes regardless of new or old.

and press OK.

and press OK.

Clearing memory

You can selectively clear information stored in your machine’s memory.

1. Press Menu repeatedly until
The display shows the type of information you can clear from memory.

2. Select what you want to delete by pressing

Y

3. Select
The types of information you can clear are:

Item It will

Fax Header Delete the name and phone number from your fax header

Dial/Schedule Clear the stored numbers in the phone book. In addition, all

Journal Clear all records of transmissions and receptions.

Factory Default Return all settings to factory defaults.

and press OK when the machine asks if you are sure.

MEMORY CLEAR

appears, and press OK.

 and press OK.

information.

the scheduled jobs are also cancelled.

36 Feature reference

Loudspeaker

You do not need to pick up the handset to make a phone call. When dialing, just press
the Loudspeaker button and enter the numbers. When your party answers, pick up
the handset to talk to them. This feature is especially useful for checking voicemail
messages.

NOTE: Your HP Fax does not have speakerphone capabilities. The loudspeaker
enables you to hear calls but you must speak using the handset.

TIP: If you want to share the conversation with somebody beside you, pick up
the handset and press Loudspeaker. The line is still connected and everybody
can listen to the conversation.

While you are using Loudspeaker, do not place the handset beside the speaker, as
this may result in noise interference.

Redial a number in memory

These steps allow you to dial one of the last 10 numbers called that is in memory.

1. Hold Redial/Pause for about two seconds.

2. Press

3. Press  to find the number you want to dial.

4. Press Start when the correct number appears.

If a document is loaded, the machine automatically begins to send.

 until

Recent Numbers

Loudspeaker

displays and press OK.

Feature reference 37

6 Care and maintenance

This chapter contains information about changing print cartridges, maintaining your HP
Fax, the menu settings, error messages, and troubleshooting.

Print cartridge information

The print cartridge life is very sensitive to the content of received faxes or copies you
make. To increase its life, we recommend you follow the instructions below:

• Always use the HP 701 (CC635A) black inkjet print cartridge.

NOTE: Your HP Fax was shipped with a starter ink cartridge. Replace the

starter cartridge when it runs out of ink with the HP 701 cartridge.

• DO NOT unpack the cartridge until you are ready to use it.

• Store it in the same environment as the fax machine.

• If you have unpacked the cartridge but are not using it, store it in an airtight plastic

bag.

• DO NOT leave it exposed for an extended period.

• DO NOT refill the cartridge. The warranty will not cover damage caused by using

refilled cartridges.

View ink level

When using the 17ml print cartridge, your machine allows you to check the amount of
ink remaining. To view the current ink level:

1. Press Menu repeatedly until

2. Scroll to

The machine displays a fractional number. For examples,
low and you need to replace the cartridge.
installed.

38 Care and maintenance

View Ink Level

NOTE: If the print cartridges were used before being installed in the HP Fax,
the estimated ink levels may be inaccurate or unavailable.

NOTE: If the HP Fax is low on ink (ink level is 1/8), new faxes that come in
will not be printed. They will be stored in memory. You must manually print the
faxes from memory (see Reprinting faxes on page 36) until you replace the
ink cartridge (see Replace the print cartridge on page 39).

TIP: If memory become full before the print cartridge is replaced, the HP Fax
will stop answering the phone. Be sure to print the faxes out of memory
regularly if you do not immediately replace the ink cartridge.

TOOLS

by pressing  and press OK.

appears and press OK.

1/8

8/8

means that a new cartridge is

means that ink is

Print the self test

When you want to test if the machine is working correctly, you can check it by printing
the self test.

Print the self test

1. Press Menu repeatedly until

2. Scroll to

Self Test

by pressing  and press OK.

The machine runs self test and prints a report which shows the current status of the
machine.

Replace the print cartridge

When you notice that the print becomes light or

cartridge

replacement cartridges is HP 701.

1. Press the Access Cartridge button on the control panel.

2. Open the control panel and cartridge compartment cover (it will click and remain

appears in the display, replace the print cartridge. The part number for

1

1 Access Cartridge

The cartridge carrier moves to the install position.

open).

TOOLS

appears and press OK.

ink low

or when

install new ink

1

1 Control panel

2 Cartridge compartment cover

2

Care and maintenance 39

Replace the print cartridge

3. Push the cartridge down and remove it.

4. Take out a new cartridge from its packaging and carefully remove the tape covering

the printhead.
Hold the cartridge by the colored top or black areas only. Do not touch the copper

area.

5. To load the cartridge insert the cartridge as shown below. When the cartridge is
pushed to the back of the cartridge carrier, push the top of the cartridge until it
clicks into place.

If the cartridge moves loosely in the carrier, it has not clicked into place. Repeat
this step.

1

2

6. Close the cartridge compartment cover and control panel.

7. Press Start.

8. Press 1 for new cartridge, or 2 for the old one.

• When you put in a new cartridge, you must choose

• When you put in a used cartridge, choose

2:Used

1:New

. This helps you to check the

correct amount of ink you have left.

TIP: If you mix up several used cartridges, it is not possible to check the
correct amount of remaining ink. Once you have put in a new cartridge, use it
until it is completely exhausted.

40 Care and maintenance

Clear jammed documents and paper

Document jams during transmission

If a document jams during transmission or copying,
appears in the display. DO NOT pull the document out of the slot. Doing so could harm
your machine.

To clear document jam:

1. Open the control panel.

2. Carefully remove the jammed document.

3. Close the control panel firmly until it clicks into place.

Clear jammed documents and paper

Remove jammed document

Paper jams during printing

If the fax paper jams while you are receiving or printing,

press Cancel

If the paper is jammed in the printing area

1. Remove the jammed paper by pulling it out smoothly in the direction of the arrow

as shown.
If the paper tears when it is being removed check to ensure that no small pieces

have been left inside the machine.

2. Press Cancel.

3. If this was a fax, reprint the fax. For more information, see Reprinting faxes on

page 36.

appears in the message.

Remove jammed paper and

Care and maintenance 41

Maintain the print cartridge

If the paper is jammed in the paper feed area

1. Remove the jammed paper as shown.

If the paper tears when it is being removed check to ensure that no small pieces
have been left inside the machine.

2. Reload new paper with the print side facing toward you.

3. Press Cancel when finished.

4. If this was a fax, reprint the fax. For more information, see Reprinting faxes on

page 36.

Maintain the print cartridge

To maintain good printing quality, we recommend you occasionally maintain the print
cartridge and its associated parts:

Clean the print cartridge

If characters are not printing completely or white streaks appear in your text, you may
have clogged nozzles. Clean the print cartridge as described below:

1. Press Menu repeatedly until

2. Scroll to

3. Examine the printed test pattern.

• If print quality does not improve, remove and reinstall the cartridge and repeat

• If the line is still broken, wipe the print cartridge contacts. For more information,

Clean Cartridge

these steps.

see Wipe the print cartridge contacts on page 42.

Wipe the print cartridge contacts

If cleaning the print cartridge as discussed above does not help and you are certain the
cartridge has plenty of ink, the problem may be caused by dried ink on the print
cartridge contacts or the print cartridge carrier contacts. Follow these two sets of
instructions for manual cleaning.

Clean the contacts

1. Press Access Cartridge.

by pressing  and press OK.

TOOLS

appears and press OK.

42 Care and maintenance

Maintain the print cartridge

2. Open the control panel and cartridge compartment cover and remove the cartridge.
See Replace the print cartridge on page 39.

3. Gently blot and wipe the contacts dry.

• Use a clean cloth dampened with water to gently clean the entire copper-

colored contacts.

• To dissolve any dried ink, hold the damp cloth against the contacts for about

three seconds.

2

1

1 Copper-colored contacts

2 Ink nozzles (do not clean)

CAUTION: Do not touch or clean the ink nozzles.

4. Reinstall the cartridge and close the cover and panel.

If you spend a long time cleaning the cartridge, the cartridge carrier may have
moved back to the original position. If so, press Access Cartridge again to move
the carrier to the install position.

5. Press Start.

1

6. Press

for new cartridge or 2 for the old one.

Clean the cartridge carrier contacts

Before cleaning these parts, there should be no scheduled job such as delayed fax,
send polling, or faxes received into memory.

CAUTION: Once you have unplugged the power cord from the machine, all data
in memory will be lost.

1. Press Access Cartridge.

2. Open the control panel and cartridge compartment cover and remove the cartridge.
See Replace the print cartridge on page 39.

3. Remove the print cartridge.

4. Unplug the power cord from the electrical outlet of the rear of the machine.

WARNING! Shock Hazard. Be sure to unplug the power cord before

proceeding.

Care and maintenance 43

Clean the document scanner area

5. Clean the cartridge carrier contacts with clean cotton swab.

6. Plug in the power cord and reinstall the cartridge.

Clean the document scanner area

To keep your machine working properly, occasionally clean the white roller, document
feeder rubber piece, and the scanning glass. If they are dirty, documents sent to
another fax machine will not be clear.

CAUTION: When you turn the power off to clean the scanner, documents stored
in memory will be lost.

1. Open the control panel.

2. Remove the white roller.
a. At the right-hand end of the white roller there is a bushing that is secured with a

small tab.

b. Push the tab slightly inward, then rotate towards you. Then pull up the right-

hand end of the roller to remove it.

1

2

1 White roller

2 White roller latch

44 Care and maintenance

Adjust the scanner

3. Wipe the white roller surface with a soft cloth dampened with water.

4. Clean the document feeder rubber piece at the back of the control panel.

5. Carefully wipe the scanning glass with a soft, dry, lint free cloth.

• If the glass is very dirty, first wipe it with a slightly dampened cloth, then with a
dry one.

• Be careful not to scratch the glass surface.

6. Replace the roller in reverse order, and then close the control panel firmly until it
clicks into place.

Adjust the scanner

The scanner is adjusted at the factory. If, however, you drop your machine while
moving it, we recommend you adjust scanner.

1. Press Menu repeatedly until

2. Scroll to

3. Load a plain WHITE sheet of paper (no writing or graphics) into the document

feeder and press OK.

• The machine starts to scan the document to adjust the scanner.

• Printing quality may be unexpectedly worse if you do not use a plain WHITE

Adjust Scanner

paper for the adjustment.

TOOLS

appears and press OK.

by pressing  and press OK.

Care and maintenance 45

LCD error messages

LCD error messages

These are the error message that may display along with solutions for you.

Display Status/Solution

Adjust scanner first
in TOOLS menu

Check white paper
document and try
again

Clean white roller,
glass and try again

Duplicated with
[Speed No.xx]

Exceeded Job Memory The machine can hold only 5 Favorites.

Exceeded Job Memory

Cancel scheduled job
and try again

Ink Low. Install new
ink cartridge

Install ink
cartridge

Invalid Time The time you set for fax forwarding is wrong.

Job Not Assigned You attempted to cancel a scheduled job but no jobs are

Adjust the scanner to fix this problem as described in Adjust the
scanner on page 45.

You must use plain, white paper when adjusting the scanner. See
Adjust the scanner on page 45.

For more information, see Clean the document scanner area
on page 44.

The same number has already been registered into another
speed dial location.

The broadcasting and delayed fax can hold 5 jobs in total.
Cancel a scheduled job and try again.

The print cartridge is low or has run out of ink. To install a new
print cartridge, see Replace the print cartridge on page 39.
Although this message is displayed, you can make a copy or
print a report. Incoming faxes will be stored in memory. You must
manually print them, see Reprinting faxes on page 36.

Print cartridge is not installed or improperly installed.

scheduled.

You attempted to delete, print or send the Favorites document
when there is no document stored.

Junk Fax Empty You attempted to delete a junk fax number when there is no junk

Junk Fax Full The machine can hold only 20 junk fax numbers.

Load Document You must load a document before proceeding.

Memory Full Memory has become full while receiving a fax. It will not answer

46 Care and maintenance

fax number.

the telephone until memory has been cleared. Print any faxes
stored in memory and, if necessary, clear scheduled jobs. See
Reprinting faxes on page 36 and see Clearing memory on
page 36.

(continued)

Display Status/Solution

LCD error messages

Memory Full

Press OK to continue

Memory Received
Ink Low. Install new
ink cartridge

Memory Received
Load paper and
press OK

Memory Received
Install ink
cartridge

No answer from
remote fax

No CID Number The machine could not detect the CID (Caller ID) number.

No Dial Number There is no number in the redial memory.

Not available while
reprinting fax

Not Found The number you are searching for does not exist in memory.

Number already
registered

Memory has become full while scanning a document. Press OK
to send or copy the scanned pages only. To cancel the job press
Cancel and try again when memory becomes available, or split
the new document into smaller parts. See Clearing memory on
page 36.

The machine has data stored in memory. Replace the print
cartridge with new one in order to print the faxes.

Load paper and press OK. There might be a jam. Clear the jam
as described in Paper jams during printing on page 41.

There is no print cartridge in the machine. Install a print cartridge.

The other machine has not answered after all redial attempts to
send a fax.

The machine could not receive a new fax while printing the
stored faxes.

The number you are trying to enter already exists in the phone
book or junk fax list.

Number Not Assigned There is no number assigned to this One-Touch or two-digit

Speed number.

Poll Code Error The remote user entered the wrong poll code.

Poll job exists
already

Polling Error

Check remote site

Receiving Error.
Ask sender to
try again.

Remove jammed
document

You have already programmed a polling send. Cancel scheduled
job and try again.

The machine you want to poll is not ready to answer your poll.
Check with the other person.

There is an error while receiving a fax.

The document you are sending has jammed in the document
feeder. To clear the document jam, see Document jams during
transmission on page 41.

You tried to copy or fax a document which is longer than 390 mm
(15.4 in.).

Care and maintenance 47

Troubleshooting

(continued)

Display Status/Solution

Remove jammed paper
and press Cancel

Send Error.
Try again.

System Busy
Try again later

To redial now, press
Start

Processing Job You attempted to enter Favorites while sending or printing

Unknown ink level A previously used cartridge has been detected. Remaining ink

Troubleshooting

Your problem may be listed in “LCD error messages” on page 46. The chart below
shows other problems you can solve yourself. For problems you cannot resolve here,
see

Use Hewlett-Packard support services

TIP: (For U.S. only) You can test your HP Fax to make sure it is set up properly

for faxing. Place a document in the document feeder, dial 1-888 HP FAX ME
(1-888-473-2963) and press Start. Please wait approximately 1 minute and you
will receive a “Fax Back System Test” page, confirming your product is working
correctly. The Fax Header must be set up in order to test the fax machine.

The paper has jammed during printing. To clear the paper jam,
see Paper jams during printing on page 41.

There is an error while sending a fax.

The fax machine is busy doing something else.

The machine is waiting (three minutes) to automatically redial the
fax number that was busy or did not answer.

You have the option to manually redial by pressing Start.

Favorites document.

reported in
inaccurate.

View Ink Level

and

Ink Low

message may be

on page 59.

Fax problems

Problem Solution

The machine is not working, there is no
display, and the buttons are not working.

No dial tone. Check that the phone line is connected properly to the port in the

Someone calls and gets a busy signal
even though the fax is not busy.

48 Care and maintenance

Unplug the power cord and plug it in again. Check that your
socket is live.

bottom of the fax. Unplug and replug it. Make sure it clicks. Check
the phone socket in the wall by plugging in another phone.

This may rarely occur if the answer mode is set to AUTO, a voice
call comes in and is hung up without being answered, and another
call is immediately received. In AUTO mode the machine goes
back to fax receive mode if the voice call is not answered. The line
will appear busy until the machine resets.

(continued)

Problem Solution

Troubleshooting

The numbers stored in memory do not
dial correctly.

The document does not feed into the
machine.

You cannot receive faxes automatically. Check if

The machine cannot receive faxes
manually.

The machine does not send anything. Check that the document is loaded face down.

You cannot poll another machine. The fax machine you are polling may be using a poll code

The fax you received has blank bits on it. The machine sending to you may be faulty. A noisy phone line can

Spots or lines missing from the fax you
receive.

Make sure the numbers are programmed correctly. To print a
Phone book list, see Print reports on page 34.

Be sure the document is not wrinkled, and you are putting it in
correctly. Check that the document is the right size and not too
thick or too thin. See Document types and sizes on page 52.

TEL

mode, you cannot receive a fax automatically. Be sure the
handset is seated on the cradle properly.

If the ink is low, the fax will stop printing faxes. Replace the print
cartridge.

If the fax memory is full, the fax will stop answering the phone.
Load paper and print the faxes in memory to clear out the
memory.

Do not hang up the handset before pressing Start to receive a fax.

appear in the display after it dials. Check if the machine to which
you are sending can receive your fax.

(password).

cause line errors. Check your machine by making a copy.

Check if the print cartridge is ok by making a copy. See Maintain
the print cartridge on page 42.
company to see if your phone line is noisy.

appears on the right side of the display. In TEL

Send

should

Check with the telephone

You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass.

Also, check with the telephone company to see if your phone line
is noisy.

Some of the words on the fax you
received appear stretched.

Your machine does not make copies. Make sure your document is loaded face down.

There are lines on copies or documents
you send.

The machine dials a number, but fails to
make a connection with a remote fax
machine.

The machine sending to you had a temporary document jam.

Check your scan glass for marks and clean it (see Clean the
document scanner area on page 44).

The remote fax machine may be turned off or unable to answer
incoming calls. Speak with the other fax operator to solve the
problem.

Care and maintenance 49

Troubleshooting

(continued)

Problem Solution

You cannot store a document in
memory.

Blank areas appear at the bottom of
each page or on continuation pages,
with only a small strip of material printed
at the top.

Image TCR is not working You have the resolution set to SUPER FINE. Set the resolution to

There may not be enough memory available to hold the document
you want to store. If the display shows a
do the following until you can store your document in memory:

Print all unprinted faxes in memory (see Reprinting faxes on
page 36.

Delete unneeded polling faxes, broadcast faxes, or delayed faxes
(see To cancel the scheduled job on page 31).

You may have selected the wrong paper size setting. To select the
proper paper size, see Paper Size on page 13.

FINE.

Memory Full

message,

Print quality problems

Problem Solution

Light or blurred characters. Check ink level as described in View ink level on page 38. To

Smudged or dark characters. Make sure the paper is straight and unwrinkled. Let ink dry before

install a new print cartridge, see Replace the print cartridge on
page 39.

Make sure the print cartridge is installed correctly. To clean the
print cartridge, see Maintain the print cartridge on page 42.

handling the paper. To clean the print cartridge, see Maintain the
print cartridge on page 42.

Characters with white lines. If

Improperly formed or misaligned
characters.

Abnormal black horizontal lines Clean the cartridge carrier (see Clean the cartridge carrier

50 Care and maintenance

Ink Low. Install new ink cartridge

new print cartridge as described in Replace the print cartridge
on page 39.

Remove and reinstall the print cartridge.

Clean the print cartridge (see Maintain the print cartridge on
page 42).

Clean the print cartridge (see Clean the print cartridge on page

42).

contacts on page 43).

is displayed, install a

Paper feeding problems

Problem Solution

Troubleshooting

Paper is jammed during printing. Clear paper jam as described in Paper jams during printing on

Paper sticks together.

page 41.

• Make sure you have fewer than 50 sheets in the paper tray.

• Humid conditions may cause some paper to stick together.

Take the paper out and fan the pages and replace.

Paper fails to feed. Remove any obstructions inside the machine.

Multiple sheets of paper feed. When loading paper, do not force the paper down into the

machine. If multiple sheets have caused a paper jam, clear the
paper jam. (see Paper jams during printing on page 41.)

Paper skews or buckles in the
paper tray.

The paper tray can hold up to 50 sheets. Make sure the paper
guides do not cause the paper to bow. When loading paper, do not
force it down into the machine.

Care and maintenance 51

7 Specifications and regulatory

information

This chapter contains product and supplies specifications, ordering information, and
regulatory statements.

Paper types and sizes

The HP Fax is designed to work optimally with plain cotton bond paper.

The following paper sizes and weight can be used with your machine:

Paper size Dimensions Paper weight

A4 210mm x 297mm (8.3in x 11.7in)

Letter 216mm x 279mm (8.5in x 11.0in)

Legal 216mm x 356mm (8.5in x 14.0in)

Document types and sizes

You can insert a document that is up to 15 pages long in the document feeder.

Acceptable documents

Document size Max 216mm (W) x 356mm (L)

Min. 148mm (W) x 128mm (L)

Effective scanning width 210mm

Number of sheets which can be
loaded at a time

Thickness of document 0.07mm – 0.15mm

75 – 90g/m
(20 – 24lbs)

Single sheet 2 or more sheets

a

8.5in (W) x 14in (L)

5.8in (W) x 5in (L)

8.27in

– Up to 15

0.018in – 0.038in

0.075mm – 0.12mm

0.019in – 0.03in

2

Paper quality Uncoated on both sides

a.When sending a document that is longer than A4 (297 mm/11.69 in.), you must immediately
take out each sheet as soon as it has been scanned. Otherwise, the document may jam.

52 Specifications and regulatory information

Print cartridge

The HP Fax uses the following print cartridge.

Print cartridge

HP 701 black inkjet print cartridge

Product specifications

The specifications are subject to change without notice.

Item Specification

Type of unit Inkjet Desktop Facsimile Transceiver

Communication System Public Switched Telephone Network (PSTN) and PABX

Compatibility ITU Group3

Compression scheme MH, MR, MMR

Modem speed 14400/12000/9600/7200/4800/2400bps

Scanning method CIS (Contact Image Sensor)

Input document size 8.5 inches (216 mm)

Effective scanning width 8.27 inches (210 mm)

Effective recording width 8 inches (203 mm)

Power consumption Standby: 4.9Wh

CC635A

Printing Mode: Maximum 15 Wh

Voltage 100 – 127~

Frequency 50 – 60 Hz

Current 500 mA

Temperature range 50°F to 89°F (10°C to 32°C)

Humidity range 20 to 80% RH (non-condensing)

Dimension (W x D x H) 355 x 232 x 118 mm (14.0 x 9.1 x 4.6 in.)

(without tray)
355 x 311 x 244 mm (14.0 x 12.2 x 9.6 in.)
(with tray)

Weight 2.5 Kg (5.5 lb) (including handset)

Power source See Rating Label attached on the back of the machine.

Specifications and regulatory information 53

Product specifications

(continued)

Item Specification

Resolution Copy Standard/Fine: 300 x 300 dpi

Speed dials 100

ECM mode YES

Grey scale 64 levels

User memory capacity 2.5 Mbytes (capable of 200 pages at ITU#1 test chart)

Ink Cartridge Part Number HP 701 (17ml) (CC635A)

Super Fine/Photo: 600 x 300 dpi

Faxing Standard: 100 x 200 dpi

Fine: 200 x 200 dpi

Super Fine: 400 x 200 dpi

(4% coverage on A4)

54 Specifications and regulatory information

A sample of ITU #1 test chart (reduced to 60.5%)

A sample of ITU #1 test chart (reduced to 60.5%)

Specifications and regulatory information 55

Environmental product stewardship program

Environmental product stewardship program

Protecting the environment

Hewlett-Packard Company is committed to providing quality products in an environmentally
sound manner. This product has been designed with several attributes to minimize impacts on our
environment. For more information, visit HP Commitment to the Environment website at:

http://www.hp.com/go/environment

Ozone production

This product generates no appreciable ozone gas (O3).

Paper use

This product is suited for the use of recycled paper according to DIN 19309.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the
ability to identify plastics for recycling purposes at the end of the product's life.

Material safety data sheets

Material Safety Data Sheets (MSDS) can be obtained from the HP web site at:

http://www.hp.com/go/msds

Customers without Internet access should contact their local HP Customer Care Center.

Recycling program

HP offers an increasing number of product return and recycling programs in many countries, as
well as partnering with some of the largest electronic recycling centers throughout the world. HP
also conserves resources by refurbishing and reselling some of its most popular products.

This HP product contains the following materials that may require special handling at end-of-life:

• Mercury in the fluorescent lamp in the scanner (<2 mg)

• A lithium battery

This product contains a small Lithium battery that must be removed and disposed of properly at
the end of the product’s useful life. The battery is located on the main circuit board.

– Battery Part Number: Panasonic CR2032

– Battery Material: Lithium

– Battery Type: Button/Coin Cell Battery

– Quantity Per Product: 1

– Weight: approximately 3 grams

– Lithium Type: Solid

– Battery Manufacturer: Panasonic of Japan

California Hazardous Waste Requirement

Attention California users:

The battery supplied with this product may contain perchlorate material. Special handling may
apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate for information.

Atención a los usuarios de California:

La pila proporcionada con este producto puede contener perclorato. Deberá con cuidado.
Consulte www.dtsc.ca.gov/hazardouswaste/perchlorate para información.

56 Specifications and regulatory information

Regulatory notices

The HP Fax meets product requirements from regulatory agencies in your country/region.

Regulatory model identification number

For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SNPRG-0802. This regulatory number should not
be confused with the marketing name (HP 2140 Fax series) or product number.

Notice to users of the U.S. telephone network: FCC requirements

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the back of this equipment is a label that contains, among other information, a product
identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.

The HP 2140 Fax series is provided with a RJ11C connector for connecting this product to the
telephone network. An additional RJ11C connector is provided for connecting an additional
device to the telephone network from the HP 2140 Fax series.

A plug and jack used to connect this equipment to the premises wiring and telephone network
must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. See installation instructions for
details.

The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company. For products approved after July 23, 2001, the REN
for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The
digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).

For earlier products, the REN is separately shown on the label.

If the HP 2140 Fax series causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required. But if advance
notice isn't practical, the telephone company will notify the customer as soon as possible. Also,
you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make necessary modifications to maintain
uninterrupted service.

There are no customer serviceable parts inside the HP 2140 Fax series. If trouble is experienced
with the HP 2140 Fax series, for repair or warranty information, please contact Hewlett-Packard
technical support by calling 866-331-9600. If you have Internet access, you can go to
www.hp.com/support for more information on the HP 2140 Fax series.

If the equipment is causing harm to the telephone network, the telephone company may request
that you disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the state public utility
commission, public service commission or corporation commission for information.

If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of HP 2140 Fax series does not disable your alarm equipment.

If you have questions about what will disable alarm equipment, consult your telephone company
or a qualified installer.

This equipment is hearing aid compatible.

Regulatory notices

Specifications and regulatory information 57

Regulatory notices

HP recommends the use of a Surge Suppressor when connecting the HP 2140 Fax series to AC
power. Use of a Surge Suppressor will help protect the HP 2140 Fax series and the telephone
network from abnormal surges on the AC powerline.

The Customer Information for facsimile (FAX) equipment must contain the following wording:

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device, including FAX machines, to send any message unless such
message clearly contains in a margin at the top or bottom of each transmitted page or on the first
page of the transmission, the date and time it is sent and an identification of the business or other
entity, or other individual sending the message and the telephone number of the sending machine
or such business, other entity, or individual. (The telephone number provided may not be a 900
number or any other number for which charges exceed local or long-distance transmission
charges.)

In order to program this information into your FAX machine, See Set the fax header information
on page 34.

Automatic Dialers:

WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO
EMERGENCY NUMBERS:

1) Remain on the line and briefly explain to the dispatcher the reason for the call.

2) Perform such activities in the off-peak hours, such as early morning or late evenings.

FCC statement

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that
the following notice be brought to the attention of users of this product.

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation. Class B limits are designed
to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:

• Reorient the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

• Consult the dealer or an experienced radio/TV technician for help.

The user may find the following booklet prepared by the Federal Communications Commission
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available
from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.

CAUTION: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by the Hewlett-Packard Company, may cause harmful
interference and void the FCC authorization to operate this equipment.

58 Specifications and regulatory information

Notice to users of the Canadian telephone network/Note à l'attention des utilisateurs du
réseau téléphonique Canadien

This product meets the applicable Industry Canada technical specifications/Le présent materiel
est conforme aux specifications techniques applicables d'Industrie Canada.

The Ringer Equivalence Number is an indication of the maximum number of devices allowed to
be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the devices
does not exceed five/L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre
maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La terminaison
d'une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition
que la somme d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.

For non-European customers

This product is approved for use only in the country in which it was purchased. Local country laws
may prohibit the use of this product outside the country of purchase. It is strictly forbidden by law
in virtually every country to connect nonapproved telecommunications equipment (fax machines)
to public telephone networks.

Use Hewlett-Packard support services

www.hp.com/support

If you are unable to find the answer you need in the printed documentation supplied with your
product or on the web, you can contact your HP dealer or call the support phone number for your
country/region for help.

For the most current list of telephone support numbers and call costs information, go to

www.hp.com/support

Before calling customer support

1 Make sure that

• Your unit is plugged in and turned on.

• The correct print cartridge is installed properly.

• The recommended paper is loaded in the input tray.

2 Reset your unit by unplugging it and plugging it in again.

3 If you need to speak to an HP Customer Support Representative:

• Have your serial number ready.

• Print a Self-Test Report.

• Be prepared to discuss your problem in detail.

4 Be near your unit when you call.

Prepare your unit for shipment

If you are requested to send in your unit for service, do the following:

• Remove the print cartridge and place it in an airtight bag so it will not dry out. Do not send the print cartridge
with the unit unless asked to do so.

• If you do not have the original packing material, you can request a replacement package set from HP
Customer Support. Shipping damage caused by improper packaging is not covered under the warranty.

• Include these items in the box:

• A brief description of the symptoms (sample prints are helpful).

• A copy of your sales slip or proof of purchase (to establish the warranty period).

• Your name, address, and telephone number where you can be reached during the day.

.

Use Hewlett-Packard support services

Specifications and regulatory information 59

Use Hewlett-Packard support services

60 Specifications and regulatory information

Declaration of conformity

DECLARATION OF CONFORMITY

DoC #: SNPRG-0802

Supplier's Name:

Supplier's Address:

Declares, that the product:
Product Name and Model: HP 2140 Fax series
Regulatory Model Number:
Product Options: All
conforms to the following Product Specifications and Regulations:

EMC: Class B

FCC Part 15 Subpart B

Safety:

UL 60950-1
CAN/CSA-C22.2 No. 60950-1-03, First Edition.

Telecom:

FCC Part 68 and TIA-968-A-1 + A-2 + A-3 standard
IC CS-03 standard (Issue 9)

This device complies with part 15 of the FCC Rules. Operation is subject to the foll owing two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interfere nce
received, including interference that may cause undesired operation .

Additional Information:

This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the
design. The Regulatory Model Number is the main product identifier in the regul atory documentation
and test reports, this number should not be confused with the marketing name or the product numbers.

according to ISO/IEC 17050-1 and EN 17050-1

Hewlett-Packard Company
Extended Printing Solutions (EPS)

61 Alexandra Terrace
#08-01 Harbour Link
Singapore 119936

SNPRG-0802

Declaration of conformity

Manager

Local contact for regulatory topics only:

U.S.: Hewlett –Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650-857-1501

Specifications and regulatory information 61

Hewlett-Packard LIMITED WARRANTY STATEMENT

Hewlett-Packard LIMITED WARRANTY STATEMENT

Ireland: Hewlett-Packard Ireland Limited, 63-74 Sir John Rogerson's Quay, Dublin 2
Malta: Hewlett Packard International Trade BV, Branch, 48, Sqaq Nru 2, Triq ix-Xatt, Pieta MSD08, Malta
South Africa: Hewlett-Packard South Africa Ltd, 12 Autumn Street, Rivonia, Sandton, 2128, Republic of South Africa
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

62 Specifications and regulatory information

Index

A

Access Cartridge

button 39
alarm sounds 33
align cartridge

menu 15
answer ring pattern detection

26
answer/receive mode 27
arrow buttons 4
Auto Journal

menu 14

auto reduction

menu 13

automatic fax redial 22

B

block junk faxes 24
broadcasting 29

menu 14
broadcasting faxes 29
buttons

Access Cartridge 10

Back 10

Cancel 11

control panel 10

Copy 11

Favorites 10

Loudspeaker 11

Menu 10

Mode/Contrast 10

Mute 11

Number keypad 11

OK 10

Redial/Pause 11

Resolution 10

Scroll/Volume 10

Speed Dial 11

Start 11

Symbols 11

C

Caller ID 24

junk faxes 24

list 24

report 35

turning on 24

Caller ID menu 14
Cancel

button 11

cancel schedule

menu 15
cancelling a scheduled job 31
cartridge

cleaning 42

maintenance 38

part number 54

replacing 39
changing language 13
clean cartridge

menu 15
cleaning the fax 44
clearing jams

document 41
clearing memory 36
clearing paper jams 41
contrast 21

default 14

menu 14
control panel buttons 10
copies

collate 6

making 6

multiple 6

options 6

reduce or enlarge 6
Copy 11

Button 11
copy

collate 6

number of copies 6

print order 6

zoom 6
Copy button 11

D

date and time 33
date, setting 33
dates 16
delayed fax 14, 29
Dial Mode 14
dialing

automatic fax redial 22

discard size

(see also auto reduction) 13
menu 13

distinctive ring 26

menu 14

distribution list. See

broadcasting faxes

document feeder

number of pages 8
document jams 41
documents

load 5

number of pages 5
DRPD 26

E

ECM mode 54

menu 13
entering 16
error messages 46

F

Favorites 25

button 10
fax forwarding 15
fax header 34
fax memory

number of pages 8
FAX mode 28
fax name 34
fax number 34
fax problems 48
fax receiving 6
fax tones. See sounds
faxes

reprinting 36
faxing

color documents 22

images/embedded pictures

22

forwarding

faxes 15, 31
front panel 10
front view 9

G

getting help 59

Index 63

H

help 59
help list 35
HP Fax

parts of 9

HP support 59

I

image TCR 26

menu 14

ink cartridge

maintenance 42
part number 38, 53
replacing 39

ink level 15

cartridge 38

ITU #1 chart 55

J

jams

clearing paper 41
document 41

paper 41
journal 14
junk fax

blocking 24

report 35
junk faxes 14

K

key sounds 34

L

language 13

menu 13
loading documents 5
loading paper 4
Loudspeaker

button 11
loudspeaker 15, 37

button 11

M

making a copy 6
memory

clearing 36
menu

BASIC FAX, options 13

button 10

picture 12

using 15
menu setting

language 13

messages

displayed 46

mode/contrast

button 10

mute

button 11

N

number keypad 11

O

OK

button 10

one-touch

dialling 19
out of ink 15
out of paper. See reprinting

faxes

P

paper

loading 4

not recommended 20

number of sheets 5

size 20

type 20
paper jams 41, 51
paper size 52

menu 13
paper tray

capacity 8
part number

ink cartridge 53
pause 19
phone book 18, 35

dialing 19

print 19

searching 19
photo

faxing 22
polling 14, 30

receive 31

send 30
print cartridge

ink level 38

maintenance 42

part number 38, 53

replacing 39
print fax 35
print quality

self test 39
print quality problems 50

R

ready mode 15
rear view 9
received journal 35
receiving faxes 27
redial/pause

button 11

redialing

automatic fax redial 22
redial a number in memory

37
regulatory information 57
reports 34, 35

Caller ID 35
junk fax 35
phone book 35
printing faxes 35
received journal 35
schedule inform 35
sending confirm 35
sent journal 35

system data 35
reprinting faxes 36
resolution 21

button 10

default 14

menu 14
ring pattern detection 14, 26
ring volume 22
rings to answer 23

menu 13

S

scanner adjustment 45
scanner area

cleaning 44
schedule a fax 29
schedule inform 35
scheduled fax 14
scheduled faxes 35
scheduled job

cancelling 31
scheduled jobs

cancelling 15
scroll/volume

button 10
see answer mode 6
self test 39

menu 15
sending confirm 35

image TCR 14

menu 13
sent journal 35

64 Index

set broadcasting

menu 14

set delayed fax

menu 14

set fax forward

menu 15

set junk fax no

menu 14

set polling send

menu 14
setting date and time 33
setting fax number 34
silent mode

daily 34

daily schedule 13

menu 13
sounds

alarm 33

keys 34

on and off 33

WakeUp 33
speaker volume 22
speed dial

button 11

programming 18

using 18
speed dials

number of 8
start

button 11
supplies

print cartridge 38
symbols

button 11
system data 35

V

view ink level

menu 15

volume

ring 22
speaker 22

W

WakeUp 33
WakeUp sounds 33
warranty 62

T

TEL mode 28
telephone

dialing 7
telephone numbers

entering 16
text

entering 16
time, setting 33
troubleshooting

fax problems 48

messages 46

paper feeding 51

print quality 50

U

unwanted faxes 14

Index 65

© 2009 Hewlett-Packard Development Company, L.P.

www.hp.com

Printed in Korea

*CM721-90001*
*CM721-90001*

CM721-90001