Hp 2130 User Manual
HP DeskJet 2130 All-in-One series
Table of contents
1 HP DeskJet 2130 series Help ........................................................................................................................... 1
2 Get started .................................................................................................................................................... 3
Printer parts ........................................................................................................................................................... 4
Control panel features ........................................................................................................................................... 5
Status lights ........................................................................................................................................................... 6
Load media .......................................................................................................................................................... 10
Load an original on the scanner glass ................................................................................................................. 14
Paper basics ......................................................................................................................................................... 15
Open the HP printer software (Windows) ............................................................................................................ 17
Sleep mode .......................................................................................................................................................... 18
Auto-O ............................................................................................................................................................... 19
3 Print ........................................................................................................................................................... 21
Print documents .................................................................................................................................................. 22
Print photos ......................................................................................................................................................... 24
Print envelopes .................................................................................................................................................... 26
Print using the maximum dpi .............................................................................................................................. 27
Tips for print success ........................................................................................................................................... 28
4 Copy and scan .............................................................................................................................................. 31
Copy documents .................................................................................................................................................. 32
Scan ...................................................................................................................................................................... 33
Tips for copy and scan success ............................................................................................................................ 36
5 Manage ink cartridges .................................................................................................................................. 37
Check estimated ink levels .................................................................................................................................. 38
Order ink supplies ................................................................................................................................................ 39
Replace ink cartridges ......................................................................................................................................... 40
Use single-cartridge mode .................................................................................................................................. 42
Cartridge warranty information .......................................................................................................................... 43
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Tips for working with cartridges ......................................................................................................................... 44
6 Connect your printer .................................................................................................................................... 45
Connect your printer to your computer with a USB cable (non-network connection) ....................................... 46
Connect a new printer .......................................................................................................................................... 47
7 Solve a problem ........................................................................................................................................... 49
Jams and paper-feed issues ................................................................................................................................ 50
Ink cartridge issues .............................................................................................................................................. 54
Printing issues ..................................................................................................................................................... 56
Copy issues .......................................................................................................................................................... 64
Scan issues ........................................................................................................................................................... 65
Printer hardware issues ....................................................................................................................................... 66
HP support ........................................................................................................................................................... 67
Appendix A Technical information ................................................................................................................... 69
Hewlett-Packard Company notices ..................................................................................................................... 70
Specications ....................................................................................................................................................... 71
Environmental product stewardship program .................................................................................................... 73
Regulatory notices ............................................................................................................................................... 78
Index ............................................................................................................................................................. 83
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1 HP DeskJet 2130 series Help
Learn how to use your HP DeskJet 2130 series.
●
Get started on page 3
●
Print on page 21
●
Copy and scan on page 31
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Manage ink cartridges on page 37
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Connect your printer on page 45
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Technical information on page 69
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Solve a problem on page 49
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2 Chapter 1 HP DeskJet 2130 series Help ENWW
2 Get started
●
Printer parts
●
Control panel features
●
Status lights
●
Load media
●
Load an original on the scanner glass
●
Paper basics
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Open the HP printer software (Windows)
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Sleep mode
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Auto-O
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Printer parts
1 Paper-width guide
2 Input tray
3 Input tray shield
4 Scanner lid
5 Scanner glass
6 Control panel
7 Cartridge access door
8 Ink cartridges
9 Output tray
10 Output tray extender (also referred to as the tray extender)
11 Power connection
12 USB port
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Control panel features
Feature Description
1 Cancel button: Stops the current operation.
2 Resume button: Resumes a job after a disruption (for example, after loading paper or clearing a
paper jam).
Resume light: Indicates the printer is in a warning or error state.
3 Start Copy Black button: Starts a black-and-white copy job. To increase the number of black-and-
white copies, press the button multiple times. Copying will start two seconds after the last button
press.
4 Start Copy Color button: Starts a color copy job. To increase the number of color copies, press the
button multiple times. Copying will start two seconds after the last button press.
5 Power button: Turns the printer on or o.
6 Ink Alert lights: Indicates low ink or an ink cartridge problem.
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Status lights
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Power button light
Status Description
On The printer is on.
O The printer is powered o.
Dimmed Indicates the printer is in Sleep mode. The printer automatically enters Sleep mode after 5
minutes of inactivity.
Blinking
Fast blinking If the cartridge access door is open, close it. If the cartridge access door is closed and the light
●
The Resume light is blinking.
Cause Solution
There is no paper in the input tray. Load paper in the input tray, and then press the Resume
●
The Resume light is o and one Ink Alert light is on.
Cause Solution
The printer is processing a job. To cancel the job, press the Cancel button ( ).
is fast blinking, the printer is in an error state that you can resolve by following the on-screen
messages from the computer. If you do not see any on-screen messages, try printing a
document to generate an on-screen message.
button ( ) to continue printing. For information about how
to load paper, see
Load media on page 10.
One of the following might have occurred.
—
The corresponding ink cartridge is missing.
—
The corresponding ink cartridge is installed improperly,
or still has plastic tape on it.
—
The corresponding ink cartridge is low on ink.
—
If one of the ink cartridges is missing, the printer enters
the single-cartridge mode. To exit the single-cartridge
mode, insert the corresponding ink cartridge. For more
information about the single-cartridge mode, see Use
single-cartridge mode on page 42.
—
If both ink cartridges are installed in the printer, remove
the corresponding ink cartridge, make sure there is no
plastic tape on it, and then reinsert the ink cartridge
securely. For more information, see Replace ink
cartridges on page 40.
—
If the ink cartridge is low on ink, the printer can continue
to print using the remaining ink. The quality of printed
documents might be aected. Replace the ink cartridge
when the print quality is no longer acceptable. For more
information, see Replace ink cartridges on page 40.
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The Resume light is o and both Ink Alert lights are on.
Cause Solution
Both ink cartridges are low on ink. The printer can continue to print using the remaining ink. The
quality of printed documents might be aected. Replace the
ink cartridges when the print quality is no longer acceptable.
For information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
●
The Resume light is o and one Ink Alert light is blinking.
Cause Solution
The corresponding ink cartridge is incompatible, damaged, or
incorrectly installed.
●
The Resume light is o and both Ink Alert lights are blinking.
Cause Solution
One of the following might have occurred.
—
Both ink cartridges are missing.
—
Both ink cartridges are installed improperly, or still have
plastic tape on them.
—
Both ink cartridges are incompatible or damaged.
—
Make sure that you are using the correct HP ink cartridge
for your printer.
—
Make sure the corresponding ink cartridge is installed in
the correct slot.
—
If the error persists, replace the ink cartridge. For
information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
—
If there is no ink cartridge installed in the printer, install
the ink cartridges.
—
If both ink cartridges are installed in the printer, remove
the cartridges, make sure there is no plastic tape on
them, and then reinsert the ink cartridges securely.
—
Make sure that you are using the correct HP ink
cartridges for your printer.
—
If the error persists, replace the ink cartridges. For
information about how to replace ink cartridges, see
Replace ink cartridges on page 40.
●
The Resume light is blinking and one Ink Alert light is on.
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Cause Solution
One of the following might have occurred.
—
A counterfeit or previously used ink cartridge is installed.
—
The corresponding ink cartridge is very low on ink.
●
The Resume light is blinking and both Ink Alert lights are on.
Cause Solution
One of the following might have occurred.
—
The counterfeit or previously used ink cartridges are
installed.
—
Both of the ink cartridges are very low on ink.
—
If the corresponding ink cartridge is newly installed, it
might be counterfeit or previously used. Refer to the
message in your HP printer software for more
information.
—
If the corresponding ink cartridge is not newly installed,
it is very low on ink. Press the
continue printing, and replace the ink cartridge when the
print quality is no longer acceptable. For information
about how to replace ink cartridges, see
cartridges on page 40.
—
If the ink cartridges are newly installed, they might be
counterfeit or previously used. Refer to the message in
the HP printer software for more information.
—
If the ink cartridges are not newly installed, they are very
low on ink. Press the
printing, and replace the ink cartridges when the print
quality is no longer acceptable. For information about
how to replace ink cartridges, see
on page 40.
Resume button ( ) to
Replace ink
Resume button ( ) to continue
Replace ink cartridges
●
The Resume light is blinking, the Power button light is on, and both Ink Alert lights are blinking.
Cause Solution
One of the following might have occurred.
—
There is a paper jam.
—
The cartridge carriage inside the printer has stalled.
●
The Resume light, the Power button light, and both Ink Alert lights are blinking.
Clear paper jams or carriage jams if any. For more information,
see Jams and paper-feed issues on page 50.
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Cause Solution
One of the following might have occurred.
—
The scanner is not working.
—
The printer is in an error state.
Reset the printer.
1. Turn o the printer.
2. Unplug the power cord.
3. Wait a minute, and then plug the power cord back in.
4. Turn on the printer.
If the problem persists, contact HP. The printer can still print
even if the scanner is not working.
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Load media
Select a paper size to continue.
To load full-size paper
1. Raise the input tray.
. Slide the paper-width guide to the left.
2
3. Insert a stack of paper into the input tray with the short edge down and the print side up, and slide the
stack of paper down until it stops.
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4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Lower the output tray and pull out the output tray extender.
To load small-size paper
1. Raise the input tray.
2. Slide the paper-width guide to the left.
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3. Insert a stack of photo paper into the far-right side of the input tray with the short edge down and the
print side up, and slide the stack of paper down until it stops.
4. Slide the paper-width guide to the right until it stops at the edge of the paper.
5. Lower the output tray and pull out the output tray extender.
To load envelopes
1. Raise the input tray.
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2. Slide the paper-width guide to the left.
3. Insert one or more envelopes into the far-right side of the input tray and slide the stack of envelopes
down until it stops.
The side to be printed on should face up. The ap should be on the left side and facing down.
4. Slide the paper-width guide to the right against the stack of envelopes until it stops.
5. Lower the output tray and pull out the output tray extender.
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Load an original on the scanner glass
To load an original on the scanner glass
1. Lift the scanner lid.
2. Load the original print-side down on the right corner of the scanner glass.
3. Close the scanner lid.
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Paper basics
The printer is designed to work well with most types of oice paper. It is best to test a variety of print paper
types before buying large quantities. Use HP paper for optimum print quality. Visit the HP website at
www.hp.com for more information about HP paper.
HP recommends plain papers with the ColorLok logo for printing everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of
reliability and print quality, and produce documents with crisp, vivid color, bolder blacks,
and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in
a variety of weights and sizes from major paper manufacturers.
This section contains the following topics:
●
Recommended papers for printing
●
Order HP paper supplies
Recommended papers for printing
If you want the best print quality, HP recommends using HP papers that are specically designed for the type
of project you are printing.
Depending on your country/region, some of these papers might not be available.
Photo printing
●
●
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HP Premium Plus Photo Paper
HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP
Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them
right o the printer. It is available in several sizes, including A4, 8.5 x 11 inches, 4 x 6 inches (10 x 15
cm), 5 x 7 inches (13 x 18 cm), and in two nishes - glossy or soft gloss (semi-gloss). Ideal for framing,
displaying, or gifting your best photos and special photo projects. HP Premium Plus Photo Paper delivers
exceptional results with professional quality and durability.
HP Advanced Photo Paper
This glossy photo paper features an instant-dry nish for easy handling without smudging. It resists
water, smears, ngerprints, and humidity. Your prints have a look and feel comparable to a storeprocessed photo. It is available in several sizes, including A4, 8.5 x 11 inches, 10 x 15 cm (4 x 6 inches),
13 x 18 cm (5 x 7 inches). It is acid-free for longer lasting documents.
HP Everyday Photo Paper
Print colorful, everyday snapshots at a low cost, using paper designed for casual photo printing. This
aordable photo paper dries quickly for easy handling. Get sharp, crisp images when you use this paper
with any inkjet printer. It is available in glossy nish in several sizes, including A4, 8.5 x 11 inches, 5 x 7
inches, and 4 x 6 inches (10 x 15 cm). It is acid-free for longer lasting documents.
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HP Photo Value Packs
HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to
save you time and take the guesswork out of printing aordable, lab-quality photos with your HP
ENWW Paper basics 15
printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your
photos are long lasting and vivid, print after print. Great for printing out an entire vacation's worth of
photos or multiple prints to share.
Business documents
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HP Premium Presentation Paper 120g Matte or HP Professional Paper 120 Matt
This paper is a heavy two-sided matte paper perfect for presentation, proposals, reports, and
newsletters. It is heavyweight for an impressive look and feel.
●
HP Brochure Paper 180g Glossy or HP Professional Paper 180 Glossy
These papers are glossy-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
●
HP Brochure Paper 180g Matte or HP Professional Paper 180 Matte
These papers are matte-coated on both sides for two-sided use. They are the perfect choice for nearphotographic reproductions and business graphics for report covers, special presentations, brochures,
mailers, and calendars.
Everyday printing
All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and
vivid colors.
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HP Bright White Inkjet Paper
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and yers.
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HP Printing Paper
HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more
substantial than documents printed on standard multipurpose or copy paper. It is acid-free for longer
lasting documents.
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HP Oice Paper
HP Oice Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other
everyday documents. It is acid-free for longer lasting documents.
●
HP Oice Recycled Paper
HP Oice Recycled Paper is a high-quality multifunction paper made with 30% recycled ber.
Order HP paper supplies
The printer is designed to work well with most types of oice paper. Use HP paper for optimum print quality.
To order HP papers and other supplies, go to www.hp.com . At this time, some portions of the HP website are
available in English only.
HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All
papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality,
and produce documents with crisp, vivid color, bolder blacks and shorter dry-time than ordinary plain papers.
Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
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Open the HP printer software (Windows)
After installing the HP printer software, double-click the printer icon on the desktop or do one of the following
to open the printer software:
●
Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
●
Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select
the printer name.
●
Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the icon with the printer's name.
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Sleep mode
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Power usage is reduced while in Sleep mode.
●
After initial setup of printer, the printer will enter Sleep mode after 5 minutes of inactivity.
●
The Power button light is dimmed in Sleep mode.
●
The time to Sleep mode cannot be changed.
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Auto-O
This feature turns the printer o after 2 hours of inactivity to help reduce energy use. Auto-O turns the
printer o completely, so you must use the Power button to turn the printer back on. If your printer
supports this energy saving feature, Auto-O is automatically enabled or disabled depending on printer
capabilities and connection options. Even when Auto-O is disabled, the printer enters Sleep mode after 5
minutes of inactivity to help reduce energy use.
●
●
Auto-O is enabled when the printer is turned on, if the printer does not have network or fax capability,
or is not using these capabilities.
Auto-O is disabled when a printer’s wireless or Wi-Fi Direct capability is turned on or when a printer
with fax, USB, or Ethernet network capability establishes a fax, USB, or Ethernet network connection.
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3 Print
●
Print documents
●
Print photos
●
Print envelopes
●
Print using the maximum dpi
●
Tips for print success
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Print documents
Before printing documents, make sure you have paper loaded in the input tray and the output tray is open.
For more information about loading paper, see Load media on page 10.
To print a document (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
●
On the Layout tab, select Portrait or Landscape orientation.
●
On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the Color area.
●
Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
5. Click OK to close the Properties dialog box.
6. Click Print or OK to begin printing.
To print documents (OS X)
1. From the File menu in your software, choose Print.
2. Make sure your printer is selected.
3. Specify the page properties.
If you do not see options on the Print dialog, click Show Details.
NOTE: The following options are available for a USB connected printer. Locations for the options can
vary from one application to another.
●
Choose the paper size.
NOTE: If you change the Paper Size ensure that you have loaded the correct paper.
●
Select the orientation.
●
Enter the scaling percentage.
4. Click Print.
To print on both sides of the page (Windows)
1. From your software, select Print.
2. Make sure your printer is selected.
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3. Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup,
Printer Properties, Printer, or Preferences.
4. Select the appropriate options.
●
On the Layout tab, select Portrait or Landscape orientation.
●
On the Paper/Quality tab, select the appropriate paper type from the Media drop-down list in the
Tray Selection area, select the appropriate print quality in the Quality Settings area, and then
select the appropriate color in the
●
Click Advanced to select the appropriate paper size from the Paper Size drop-down list.
5. On the Layout tab, select an appropriate option from the Print on Both Sides Manually drop-down list.
6. After you print the rst side, follow the on-screen instructions to reload the paper with the blank side up
and top of the page down, and then click Continue.
7. Click OK to print.
To print on both sides of the page (OS X)
1. From the File menu in your software, choose Print.
2. In the Print dialog, choose Paper Handling from the pop-up menu and set Page Order to Normal.
Color area.
3. Set Pages to Print to Odd only.
4. Click Print.
5. After all of the odd numbered pages have printed, remove the document from the output tray.
6. Reload the document so that the end that came out of the printer is now going into the printer and the
blank side of the document is facing toward the front of the printer.
7. In the Print dialog, return to the Paper Handling pop-up menu and set the page order to Normal and the
pages to print to Even Only.
8. Click Print.
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