HP 160, 170, 260, 270 User Guide

User’s Guide

HP

Color Copier

©Copyright Hewlett-Packard Company 1999

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All rights are reserved. No part of the
document may be photocopied, reproduced,
or translated to another language without the
prior written consent of Hewlett-Packard
Company.

Publication number: C6690-90101
First edition: January 1999
Printed in U.S.A., Germany, or Singapore

Notice

The information contained in this document
is subject to change without notice and
should not be construed as a commitment by
the Hewlett-Packard Company.

Hewlett-Packard assumes no
res

onsibility for any errors that may

ear in this document, nor does it

a
make ex
of an
material, includin
the im
merchantabilit

articular purpose.

Company shall not be liable for incidental or
consequential damages in connection with, or
arising out of the furnishing, performance, or
use of this document and the program
material which it describes.

ressed or implied warranty

kind with regard to this

, but not limited to,

lied warranties of

and fitness for a

The Hewlett-Packard

: Regulatory information can be found in

Note

Chapter 8.

It is not lawful in many places to make copies
of the following items. When in doubt, check
with a legal representative first.

Governmental paper or documents:

◆

- Passports

- Immigration papers

- Selective service papers

- Identification badges, cards, or insignias

Governmental stamps:

◆

- Postage stamps

- Food stamps

Checks or drafts drawn on Governmental

◆

agencies
Paper currency, traveler’s checks, or money

◆

orders
Certificates of deposit

◆

Copyrighted works

◆

contents

HP Color Copier User’s Guide

iii

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Chapter 1 — Welcome!
Chapter 2 — Setting Up Your New HP Color Copier

Step 1 — Unpack Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Step 2 — Attach the Front-Panel Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Step 3 — Load Paper in Your HP Color Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Step 4 — Install Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Step 5 — Connect the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Step 6 — Align Your Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Changing the Front-Panel Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Chapter 3 — All About Paper

HP Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Paper Choices When Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Using the Right Front-Panel Paper Type When Copying . . . . . . . . . . . . . . . . . . . . . . . 3-2

Choose the appropriate paper type category for the paper you are using . . . . . . . . . . . . . . . 3-3

Tips on Loading Paper in the IN Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

All Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

HP Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Special Considerations When Using Transparency Film . . . . . . . . . . . . . . . . . . . . . . . 3-4

Other Paper Tray Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Automatic Document Feeder (ADF) Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Chapter 4 — Copying

How to Make Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Controlling How Copies Look . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Changing Copy Settings Using the Front-Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Clear/Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Select/Resume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Copy Quality (Best/Normal/Fast) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Reduce/Enlarge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Lighter/Darker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Color Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Changing Copy Settings Using the Menu Commands . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Photo Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Copy Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

TE (Text Enhancement) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

ELC (Enhance Light Colors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

iv

Contents

Changing Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Creating Your Own Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Restoring the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Chapter 5 — Troubleshooting and Maintaining Your HP Color Copier

Cleaning the Exterior Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Cleaning the Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

How to Clear a Paper Jam in the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

How to Clear a Paper Jam in the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Paper Jam with Front-Panel Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Paper Jams in the Back of the Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

How to Use the Self-Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

How to Clean Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Front-Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Additional Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Chapter 6 — Hewlett-Packard Limited Warranty

HP Year 2000 (Y2K) Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

For Consumer Products Distributed Through Resellers . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Extent of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Express Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Warranty Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Returning Your HP Color Copier for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Chapter 7 — Support Services

Get Help from HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

HP Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Prepare Your HP Color Copier for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Calling in the U.S. During Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Calling in the U.S. Post-Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Chapter 8 — Technical Information

Copy Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Copy Speed and Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Copy Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Paper-Tray Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Paper Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Power Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Ordering Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

Contents

v

About This Guide

This guide will help you get started and show you how to perform the most

Conventions Used

IMPORTANT

NOTE

TIP

common tasks with your HP Color Copier.

Throughout this guide, we use specific conventions to help you quickly
identify information:

boldface Bold typeface identifies a specific button name or

CAUTION

WARNING

command you need to enter.
This label calls attention to an operating procedure,

practice, or the like, which, if not correctly
performed or adhered to, could result in damage to or
destruction of part or all of the product or your data.
Do not proceed beyond a Caution label until you
fully understand and have met the indicated
conditions.

This label identifies significant information.
This label identifies information you should know

before you continue.
This label precedes helpful hints.

This label calls attention to a procedure, practice, or
the like, which, if not correctly performed or adhered
to, could result in personal injury. Do not proceed
beyond a Warning label until you fully understand
and have met the indicated conditions.

vi

HP Color Copier User’s Guide

1-1

Welcome!

1

Welcome to your new HP Color Copier! This guide will help you set up and
use your new HP Color Copier.

If you have the HP Color Copier without the automatic document feeder
(ADF), the lid functions as a paper holder.

You can produce high-quality color and black-and-white copies using a
variety of paper types and sizes, including iron-on transfers.

You can enlarge or reduce the size of the copies you make from 25% to 400%
of the image’s original size. You can make the image lighter or darker, adjust
the color intensity, and specify the quality of the copies you make. You can
also use special digital copying features to help you create business cards,
brochures, name badges — and even posters.

1-2

Welcome!

HP Color Copier User’s Guide

2-1

Setting Up Your New

HP

Color Copier

Follow the steps in the order shown.

IMPORTANT

Do not turn on your HP

Color Copier

until you are instructed to do so

.

Step 1 — Unpack Your HP

Color Copier

1

2

Remove the cardboard tray containing the accessory items.
Rest the box on its side, and pull out your HP Color Copier.

2

2-2

Setting Up Your New HP

Color Copier

3

Verify that the following items are included with your HP Color Copier:

a

b

c

d

4

Power supply (AC/DC adapter) with attached cord
(HP part number 0950-2880)

Power cord
Front-panel overlay with text on it
One black and one color print cartridge

If any of the items are missing or damaged, contact the dealer from whom
you purchased your HP Color Copier.

a

b

d

c

Choose a location and environment for your HP Color Copier.

◆

Use your HP Color Copier only within normal office temperature
and humidity ranges. For recommended ranges, see “Environmental
Specifications” in Chapter 8.

◆

Avoid direct sunlight or locations where a quick change in
temperature might cause condensation inside the unit.

◆

Make sure the location is well ventilated. Dust, gases, or fumes
(such as ammonia or paint thinner) can damage the unit.

◆

Choose a site that is level, flat, and stable. The HP Color Copier
vibrates and needs to be on a sturdy surface.

◆

Be sure a grounded outlet is nearby and easily accessible.

◆

If your unit has an automatic document feeder (ADF), make sure
that you can open the lid all the way by placing your HP Color
Copier at least 9 inches (230 mm) from the wall.

HP Color Copier User’s Guide

2-3

5

Remove the packaging materials (plastic wrap, cardboard insert, and

6

packing tape) from the outside of the unit.

If your HP Color Copier has an automatic document feeder (ADF),
remove the packaging materials from the ADF lid.

2-4

Setting Up Your New HP

Color Copier

Step 2 — Attach the Front-Panel Overlay

1

Align the front-panel overlay with the front panel buttons.

2

Push straight down firmly on both ends and the middle to snap the overlay into place.

HP Color Copier User’s Guide

2-5

Step 3 — Load Paper in Your HP

Color Copier

1

Remove the packaging materials from the HP Color Copier, if you have

2

3

4

not already done so.
Slide the paper width and length adjusters to their outermost positions.
As you pull the paper length adjuster out, the bottom (IN) tray also slides

out.

Insert paper into the IN tray, print side down, until it stops.

Slide the paper width and length adjusters in until they stop at the edges of the paper.

2-6

Setting Up Your New HP

Color Copier

5

Push the IN tray back toward the unit until it stops, and lower the top
(OUT) tray if you raised it before inserting paper.

For information about loading specific paper types, see Chapter 3, “All
About Paper.”

For information about paper tray capacities, see Chapter 8, “Technical
Information.”

HP Color Copier User’s Guide

2-7

Step 4 — Install Print Cartridges

1

Locate the print-cartridge access door on the front of the HP Color

2

3

TIP

4

5

CAUTION

Do not touch the gold-colored contacts.

Copier, just above the OUT tray.
Pull the latch on the print-cartridge access door toward you and raise it

up until it is fully extended.

Remove the cardboard insert from the inside of the unit.

Save the packaging materials in case you ever need to move or
ship your HP Color Copier.

The print-cartridge carriage will be in the middle of the access area. The
carriage contains two slots designed to hold one color print cartridge and
one black print cartridge. You should have received one of each type of
cartridge with your new HP Color Copier.

Raise both latches on the carriage.
Remove the color print cartridge (the thicker one) from its packaging

and, being careful to touch only the black plastic, gently remove both the
green pull tab and blue tape covering the nozzles.

2-8

Setting Up Your New HP

Color Copier

6

Push the color print cartridge firmly down into the slot on the left.

NOTE

The print-cartridge label should be facing you after the cartridge is inserted.

7

8

Remove the black print cartridge (the thinner one) from its packaging
and, being careful to touch only the black plastic, gently remove both the
green pull tab and blue tape covering the nozzles.

Push the black print cartridge firmly down into the slot on the right.

HP Color Copier User’s Guide

2-9

9

Lower each print-cartridge latch down onto the top of the cartridge, and

10

NOTE

Both print cartridges must be correctly installed (with the green tab and blue tape

removed) for your HP

Color Copier

to work. Make sure that the following things are

done before continuing:

•

Cartridges are pushed firmly into their slots.

•

Cartridge labels are facing toward you.

•

Both print-cartridge latches are down and locked.

•

Print-cartridge access door is closed and latched.

•

IN tray is pushed in completely.

•

Paper length adjuster is pushed firmly against the paper stack.

•

OUT tray is fully down.

push down until the latch locks firmly into place.

Close the print-cartridge access door.

2-10

Setting Up Your New HP

Color Copier

Step 5 — Connect the Power Cord

WARNING

Choose a power outlet that is easy to access. This allows you to shut off power

quickly.

Power is present in the product even if the white power button on the left side of the

unit’s front panel was used to turn the unit off. To shut off power completely,

disconnect the power cord.

For safe operation, use the power cord with a properly grounded outlet.

Use only the power supply (HP part number 0950-2880) that came with your HP

Color

Copier

. Using another adapter may be hazardous.

The HP Color Copier comes with a power supply adapter, to which an

1

2

NOTE

Make sure that the cord is securely attached; otherwise, it may not work.

output cord is permanently attached, and a main power cord for the
country to which it is shipped. If the plug on the main power cord does
not look familiar, contact your dealer or local HP Sales and Support
Office.

Plug the power supply output cord into the back of the HP Color Copier.
The power supply connector is located on the back of the unit.
If you have an ADF unit and the lid cord is not already attached, connect

the cord securely to the back of the HP Color Copier.
The lid connector is located on the back of the unit.