AMD is a trademark of Advanced Micro Devices,
Inc. Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Celeron, and Pentium are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.
In accordance with Microsoft’s support policy,
HP does not support the Windows 8 or
Windows 7 operating system on products
congured with Intel and AMD 7th generation
and forward processors or provide any
Windows 8 or Windows 7 drivers on
http://www.support.hp.com.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers,
and/or software to take full advantage of
Windows functionality. See
http://www.microsoft.com for details.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a refund subject to the
refund policy of your place of purchase.
For any further information or to request a full
refund of the computer, please contact your
local point of sale (the seller).
First Edition: April 2017
Document Part Number: 925501-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
2 Getting to know your computer ...................................................................................................................... 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 7
Keyboard area ........................................................................................................................................................ 9
Button and speakers ......................................................................................................................... 11
Special keys ....................................................................................................................................... 12
3 Illustrated parts catalog .............................................................................................................................. 17
Computer major components .............................................................................................................................. 17
Mass storage devices ........................................................................................................................................... 22
Miscellaneous parts ............................................................................................................................................. 23
4 Removal and replacement procedures preliminary requirements .................................................................... 25
Service considerations ......................................................................................................................................... 25
Plastic parts ....................................................................................................................................... 25
Cables and connectors ...................................................................................................................... 25
Hard drive .......................................................................................................................................... 41
USB board .......................................................................................................................................... 50
Power button board .......................................................................................................................... 51
System board .................................................................................................................................... 52
Determining the BIOS version ........................................................................................................... 69
Downloading a BIOS update .............................................................................................................. 70
7 Backing up, restoring, and recovering ........................................................................................................... 71
Creating recovery media and backups ................................................................................................................ 71
Creating HP Recovery media (select products only) ......................................................................... 71
Using Windows tools ........................................................................................................................................... 72
Restore and recovery ........................................................................................................................................... 73
Recovering using HP Recovery Manager ........................................................................................... 73
What you need to know before you get started ............................................................. 73
Using the HP Recovery partition (select products only) ................................................. 74
Using HP Recovery media to recover .............................................................................. 74
Changing the computer boot order ................................................................................ 75
Removing the HP Recovery partition (select products only) ......................................... 76
8 Using HP PC Hardware Diagnostics (UEFI) ....................................................................................................... 77
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 77
Hard drive specications ..................................................................................................................................... 81
10 Power cord set requirements ...................................................................................................................... 85
Requirements for all countries ............................................................................................................................ 85
Requirements for specic countries and regions ................................................................................................ 86
Index ............................................................................................................................................................. 91
vii
viii
1Product description
CategoryDescriptionN17P-G0
graphics
Product nameHP Pavilion Power 15 Laptop PC
* Model numbers: 15-cb000 – 15-cb099
Processor7th generation Intel® Core™ processors√√
Intel Core i7-7700HQ (2.8-GHz, turbo up to 3.8 GHz, 2400-MHz/6-MB L3 cache,
quad core)
Intel Core i5-7300HQ (2.5-GHz, turbo up to 3.5 GHz, 2400-MHz/6-MB L3 cache,
quad core)
GraphicsInternal graphics√√
Intel HD Graphics 630√√
Hybrid graphics√√
Nvidia N17P-G0 (GeForce GTX 1050) with 4096 MB or 2048 GB of dedicated video
memory
AMD R17M-P1-70 (Radeon RX 550) with 2048 MB of dedicated video memory√
Support HD Decode, DX12, and HDMI√√
Supports Optimus√
Support GPS (GPU Performance Scaling)√
√√
√√
√√
√
R17M-
P1-70
graphics
Panel39.6-cm (15.6-in), white light-emitting diode (WLED), UWVA, eDP, slim-at (3.2
mm)
Full high-denition (FHD), anti glare (1920×1080); typical brightness: 220 nits√√
Full high-denition (FHD), BrightView (1920×1080); typical brightness: 220 nits√√
Wireless NetworkIntegrated wireless options with dual antennas (M.2/PCIe):√√
√√
√√
√√
√√
2Chapter 1 Product description
CategoryDescriptionN17P-G0
graphics
Compatible with Miracast-certied devices√√
Support for the following WLAN formats:√√
●
Intel Dual Band Wireless-AC 7265 802.11AC 2x2 WiFi + Bluetooth 4.2 Combo
Adapter (non-vPro)
√√
R17M-
P1-70
graphics
External media
card
Internal Card
Expansion
PortsHot plug/unplug and auto detect for correct output to wide-aspect vs. standard
Keyboard/
pointing devices
HP Multi-Format Digital Media Reader√√
Support SD/SDHC/SDXC√√
Push-push insertion/removal√√
One M.2 slot for solid-state drive√√
One M.2 slot for WLAN√√
aspect video (auto adjust panel resolution to t embedded panel and external
monitor connected)
HDMI v2.0 supporting up to 4096×2160 @ 60Hz√√
RJ-45 (Ethernet)√√
USB 3.0 (3)√√
USB 3.1 Gen1 Type-C port (support data transfer, DisplayPort 1.2 out up to
4096×2304 (60Hz), HP Sleep & Charge)
AC Smart Pin adapter plug√√
Headphone/line out and microphone/line in combo jack√√
Keyboard√√
Full-size backlit, 3-coat paint, island style keyboard with numeric keypad√√
TouchPad√√
√√
√√
Image sensor√√
Multi-touch gestures enabled√√
Taps enabled by default√√
Supports Modern Trackpad Gestures√√
PowerAC adapters√√
150 W√√
Power cord√√
1 meter premium power cord√√
Battery√√
4-cell, 70-Whr, 4550 mAh, polymer battery√√
SecurityTPM 2.0√√
Kensington Security Lock√√
Operating systemPreinstalled√√
3
CategoryDescriptionN17P-G0
graphics
Windows 10√√
Windows 10 Professional√√
For Developed Market (ML):√√
Windows 10 Home ML√√
Windows 10 Home Plus ML√√
For Emerging Market (EM/SL): √√
Windows 10 Home EM/SL√√
Windows 10 Home Plus EM/SL√√
For China Market: √√
CPPP Windows 10 Home High End China Language Edition√√
CPPP Windows 10 Home China Language Edition√√
For APJ SEAP Market (EM/SL): √√
SEAP Windows 10 Home EM/SL√√
SEAP Windows 10 Home High End Plus√√
R17M-
P1-70
graphics
FreeDOS 2.0√√
ServiceEnd-user replaceable parts√√
AC adapter√√
4Chapter 1 Product description
2Getting to know your computer
Right side
ComponentDescription
(1)Memory card readerReads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1.Hold the card label-side up, with connectors facing the
computer.
2.Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(2)Power light
(3)Drive light
(4)USB Type-C port with HP Sleep and ChargeConnects a USB device that has a Type-C connector, provides
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
high-speed data transfer, and even when the computer is o,
charges products such as a cell phone, camera, activity tracker,
or smartwatch (select devices only).
– or –
Connects to various USB, video, HDMI, and LAN devices.
NOTE: Cables and/or adapters (purchased separately) may be
required.
Right side5
ComponentDescription
(5)USB 3.x port with HP Sleep and ChargeConnects a USB device, provides high-speed data transfer, and
even when the computer is o, charges products such as a cell
phone, camera, activity tracker, or smartwatch (select devices
only).
(6)HDMI port Connects an optional video or audio device, such as a high-
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
(7)RJ-45 (network) jack/status lightsConnects a network cable.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
(8)AC adapter and battery light
(9)Power connectorConnects an AC adapter.
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
6Chapter 2 Getting to know your computer
Left side
ComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)USB 3.x SuperSpeed ports (2)Connect a USB device, such as a cell phone, camera, activity
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
tracker, or smartwatch, and provides high-speed data transfer.
(3)Audio–out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety, and Environmental Notices.
To access this guide:
▲ Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
Left side7
Display
ComponentDescription
(1)WLAN antennas*Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2)Internal microphonesRecord sound.
(3)Infrared camera lights (select products only)On: The infrared camera is in use.
(4)Camera lightOn: The camera is in use.
(5)CameraAllows you to video chat, record video, and record still images.
(6)Infrared camera (select products only)Allows a facial recognition logon to Windows, instead of a password
logon.
*The antennas are not visible from the outside of the computer, and antenna location varies. For optimal transmission, keep the areas
immediately around the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP Documentation.
8Chapter 2 Getting to know your computer
Keyboard area
TouchPad
ComponentDescription
(1)TouchPad zoneReads your nger gestures to move the pointer or activate items
on the screen.
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
Keyboard area9
Lights
ComponentDescription
(1)Power light
(2)Caps lock lightOn: Caps lock is on, which switches the key input to all capital
(3)Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
On: Computer sound is o.
●
O: Computer sound is on.
10Chapter 2 Getting to know your computer
Button and speakers
ComponentDescription
(1)Power button
(2)SpeakersProduce sound.
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
To learn more about your power settings, see your power
options.
▲ Type power in the taskbar search box, and then select
Power & sleep settings.
‒ or –
Right-click the Start button, and then select Power Options.
Keyboard area11
Special keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
(2)fn keyExecutes specic functions when pressed in combination with
the fn key.
another key.
(3)Windows keyOpens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4)Action keysExecute frequently used system functions.
NOTE: On select products, the f5 action key turns the keyboard
backlight feature o or on.
(5)Num Lk keyAlternates between the navigational and numeric functions on
the integrated numeric keyboard.
(6)Integrated numeric keypadA separate keypad to the right of the alphabet keyboard. When
num lk is pressed, the keypad can be used like an external
numeric keypad.
12Chapter 2 Getting to know your computer
Action keys
An action key performs the function indicated by the icon on the key. To determine which keys are on your
product, see Special keys on page 12.
▲
IconDescription
To use an action key, press and hold the key.
Opens the Get started app.
Decreases the screen brightness incrementally as long as you hold down the key.
Increases the screen brightness incrementally as long as you hold down the key.
Switches the screen image between display devices connected to the system. For example, if a monitor is
connected to the computer, repeatedly pressing this key alternates the screen image from the computer
display to the monitor display to a simultaneous display on both the computer and the monitor.
Turns the keyboard backlight o or on.
NOTE: To conserve battery power, turn o this feature.
Mutes or restores speaker sound.
Decreases speaker volume incrementally while you hold down the key.
Increases speaker volume incrementally while you hold down the key.
Plays the previous track of an audio CD or the previous section of a DVD or a Blu-ray Disc (BD).
Starts, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Plays the next track of an audio CD or the next section of a DVD or a BD.
Turns the airplane mode and wireless feature on or o.
NOTE: The airplane mode key is also referred to as the wireless button.
NOTE: A wireless network must be set up before a wireless connection is possible.
Keyboard area13
Bottom
ComponentDescription
VentEnables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components
and prevent overheating. It is normal for the internal fan to cycle on and o
during routine operation.
14Chapter 2 Getting to know your computer
Labels
The labels axed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, or on the back of the display.
●
Service label—Provides important information to identify your computer. When contacting support, you
will probably be asked for the serial number, and possibly for the product number or the model number.
Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1)HP product name
(2)Serial number
(3)Product number
(4)Warranty period
(5)Model number (select products only)
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels15
16Chapter 2 Getting to know your computer
3Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components17
ItemComponentSpare part
number
Display assembly (touch or non-touch)
NOTE: For non-touch display assembly spare part information, see Display assembly subcomponents
on page 20.
(1)Touch screen for use in black and green models926881-001
Touch screen for use in black and white models928180-001
(2)Non-touch screennot spared
(3)Top cover/keyboard
NOTE: For a detailed list of keyboard country codes, see Top cover/keyboard on page 67.
For use in black and green models926893-xxx
For use in black and white models926894-xxx
(4)Power button board
NOTE: The power button board cable is available using spare part number 926872-001.
For use in black and green models with AMD Radeon graphics926885-001
For use in black and white models with AMD Radeon graphics926886-001
For use in black and green models with Nvidia GeForce graphics926887-001
For use in black and white models with Nvidia GeForce graphics926888-001
(5)TouchPad board
NOTE: The TouchPad cable is available using spare part number 926873-001.
926882-001
(6)Power connector cable926430-001
(7)USB board
NOTE: The USB board cable is available using spare part number 926871-001.
For use in models with AMD Radeon graphics926883-001
For use in models with Nvidia GeForce graphics926884-001