HP Chromebook 13 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license. ©
2016 Google Inc. All rights reserved. Google
and the Google Logo are registered trademarks
of Google Inc. Chrome OS is a trademark of
Google Inc. Intel Pentium, Core, and Celeron are
trademarks of Intel Corporation in the U.S. and
other countries. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: April 2016
Document Part Number: 854554–001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 3
Display .................................................................................................................................................................... 3
Button .................................................................................................................................................................... 4
TouchPad ................................................................................................................................................................ 5
Left side ................................................................................................................................................................. 6
Right side ............................................................................................................................................................... 7
3 Illustrated parts catalog ................................................................................................................................ 8
Locating the product ID, serial number, and warranty information ..................................................................... 8
Computer major components ................................................................................................................................ 9
Display assembly subcomponents ...................................................................................................................... 11
Miscellaneous parts ............................................................................................................................................. 13
4 Removal and replacement preliminary requirements ..................................................................................... 14
Tools required ...................................................................................................................................................... 14
Service considerations ......................................................................................................................................... 14
Plastic parts ....................................................................................................................................... 14
Cables and connectors ...................................................................................................................... 14
Drive handling ................................................................................................................................... 15
Grounding guidelines ........................................................................................................................................... 16
Electrostatic discharge damage ........................................................................................................ 16
Packaging and transporting guidelines .......................................................................... 17
Workstation guidelines ................................................................................ 17
5 Removal and replacement procedures ........................................................................................................... 19
Component replacement procedures .................................................................................................................. 19
Computer feet and base enclosure ................................................................................................... 19
Battery ............................................................................................................................................... 21
Heat sink ............................................................................................................................................ 21
WLAN module .................................................................................................................................... 23
System board .................................................................................................................................... 25
Speakers ............................................................................................................................................ 27
SD card reader board ......................................................................................................................... 28
TouchPad board ................................................................................................................................. 29
v
Keyboard/top cover ........................................................................................................................... 30
Display assembly ............................................................................................................................... 31
6 Specications .............................................................................................................................................. 36
7 Power cord set requirements ........................................................................................................................ 37
Requirements for all countries ............................................................................................................................ 37
Requirements for specic countries and regions ................................................................................................ 38
8 Recycling .................................................................................................................................................... 40
Index ............................................................................................................................................................. 41
vi
1 Product description
Category Description
Product Name HP Chromebook 13 G1
Processor
Chipset Integrated soldered-on-circuit (SoC) platform controller hub (PCH)
Graphics Internal Graphics: Intel HD Graphics
Panel 13.3-inch, full high-denition (FHD), AntiGlare, (1920×1080),
Memory Supports Single/Dual Channel, LPDDR3-1866-MHZ on-board
Intel® Pentium® 4405Y 1.5-GHz/1866/4 MB, Dual Core (DC)
Intel Core® M3-6Y30 0.9-GHz (SC turbo up to 2.2-GHz/1866/4 MB)
DC
Intel Core M5-6Y57 Vpro 1.1-GHz (turbo up to 2.80-GHz/1866/4
MB) DC
Intel Core M7-6Y75 Vpro 1.2-GHz (turbo up to 3.10-GHz/1866/4
MB) DC
Supports HD decode, DX11, and HDMI
UWVA, light-emitting diode (LED), ultraslim-at (2.6-mm); 16:9
aspect ratio; typical brightness: 300 nits, eDP, non-touch only.
13.3-inch, quarter high-denition (QHD+), AntiGlare,
(3200×1800), SVA, white light-emitting diode (WLED), ultraslim-
at (2.6-mm); 16:9 aspect ratio; typical brightness: 300 nits, eDP,
non-touch only.
Supports low-voltage dierential signaling (LVDS)
system memory
Supports up to 16-GB maximum on-board system memory:
●
4096MB (128MBx32x2 x4pcs)
●
8192MB (256MBx16x4 x4pcs)
●
16384MB (128MBx32x4 x4pcs)
Storage Supports 32-GB embedded Multimedia Controller (eMMC)
Audio and video Fixed (no tilt) integrated HP TrueVision HD camera
1280×720 by 30 frames per second with LED
Dual microphones with appropriate echo-cancellation, noisesuppression software
Dual speakers
Audio by B&O Play
Sensors Trusted platform module (TPM) 1.2
Wireless Integrated wireless local area network (WLAN) options by way of
wireless module
Two built-in WLAN antennas
1
Category Description
Supports the Intel Dual Band Wireless-AC 7265 802.11 ac 2X2
WiFi + Bluetooth® 4.2 WLAN module
Ports
Keyboard/pointing devices
Power requirements Supports a 3-cell, 45-WHr, 3.25-WHr, polymer battery
Operating system
Serviceability End user replaceable parts: AC adapter
●
Two USB 3.1 Type-C ports (both enable power delivery)
●
Headphone/microphone combo jack
●
USB 3.0 port (1 on left side)
●
USB 2.0/3.0 allocation; 3 for unit/ports, 1 for Camera
Full-sized, textured, island-style, Google® backlit keyboard
TouchPad:
Multitouch gestures enabled
Taps enabled as default
Supports a 45 W nPFC Type-C Straight Type AC adapter
Preinstalled: Google Chrome OS® operating system
2 Chapter 1 Product description
2 External component identication
Display
Item Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with WLANs.
(2) Internal microphones Record sound.
(3) Camera light On: The camera is in use.
(4) Camera Records video, captures still photographs, and provides HD (high-
denition) capability.
*The antennas are not visible from the outside of the computer, and antenna locations vary. For optimal transmission, keep the areas
immediately around the antennas and sensors free from obstructions. For wireless regulatory notices, see the section of
the Regulatory, Safety, and Environmental Notices that applies to your country or region.
Display 3
Button
Item Component Description
Power button
●
When the computer is o, press the button to turn on
the computer.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is on and you want to lock the screen,
press the power button until you see the sign-in screen
appear. Pressing the power button during screen-lock mode
turns o the computer.
●
When the computer is on and you want to turn it o, press
and hold the button to lock the screen, and then continue to
press the button until the computer powers o.
4 Chapter 2 External component identication
TouchPad
Item Component Description
TouchPad Moves the on-screen pointer and selects or activates items on
the screen.
TouchPad 5
Left side
Item Component Description
(1) USB Type C power charging ports (2) Connect a USB Type-C AC adapter to provide power to the
computer, connect a USB device with a Type-C connector, and can
charge products such as cell phones, laptops, tablets, and MP3
players, even when the computer is o.
NOTE: Adapters (purchased separately) may be required.
(2) AC adapter and battery light
(3) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
●
White: The AC adapter is connected and the battery is
charged.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The computer is using battery power.
external drive, or USB hub.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
6 Chapter 2 External component identication
Right side
Item Component Description
MicroSD card reader Reads optional memory cards that store, manage, share, or access
information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then press
in on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory card
reader.
Right side 7
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Locating the product ID, serial number, and warranty information
The label (1) with product ID (2), serial number (3), and warranty information (4) is located on the bottom of
the computer. This information may be needed when travelling internationally or when contacting support.
8 Chapter 3 Illustrated parts catalog
Computer major components
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display assembly subcomponents on page 11.
Computer major components 9
Item Component Spare part number
(2) Keyboard/top cover (includes keyboard cable):
In anodized silver nish:
For use in Belgium 859535-A41
For use in Canada 859535-DB1
For use in Denmark, Finland, and Norway 859535-DH1
For use in France 859535-051
For use in Germany 859535-041
For use in Italy 859535-061
For use in Latin America 859535-161
For use in the Netherlands 859535-B31
For use in Russia 859535-251
For use in Spain 859535-071
For use in Switzerland 859535-BG1
For use in the United Kingdom 859535-031
For use in the United States 859535-001
(3) TouchPad board (includes cable and double-sided adhesive)
(4) TouchPad bracket (part of TouchPad spare kit) 861674-001
(5) System board (includes replacement thermal material):
Equipped with an Intel Pentium 4405Y 1.5-GHz/1822/2-MB dual core processor (1.0-GB L2
cache, 1333-MHz FSB, 4.5 W), 4.0-GB of system memory, and 32-GB of eMMC system
storage
Equipped with an Intel Celeron M5-6Y57 1.1-GHz (SC turbo up to 2.2-GHz) dual core
Equipped with an Intel Celeron M5-6Y57 1.1-GHz (SC turbo up to 2.2-GHz) dual core
Equipped with an Intel Celeron M7-6Y75 1.2-GHz (SC turbo up to 2.58-GHz) dual core
Equipped with an Intel Celeron M7-6Y75 1.2-GHz (SC turbo up to 2.58-GHz) dual core
(6) USB bracket (includes replacement thermal material) 862693-001
Equipped with an Intel Celeron® M3-6Y30 0.9-GHz (SC turbo up to 2.2-GHz) dual core
processor (2.0-GB L2 cache, 1333-MHz FSB, 4.5 W), 4.0-GB of system memory, and 16-GB
of eMMC system storage
processor (4.0-GB L2 cache, 1333-MHz FSB, 4.5 W), 4-GB of system memory, and 16-GB of
eMMC system storage
processor (4.0-GB L2 cache, 1333-MHz FSB, 4.5 W), 8-GB of system memory, and 16-GB of
eMMC system storage
processor (4.0-GB L2 cache, 1333-MHz FSB, 4.5 W), 8-GB of system memory, and 32-GB of
eMMC system storage
processor (4.0-GB L2 cache, 1333-MHz FSB, 4.5 W), 16-GB of system memory, and 32-GB of
eMMC system storage
859523-001
859518-001
859519–001
859520–001
859522–001
859521–001
(7) Heat sink (includes replacement thermal material) 859527-001
(8) WLAN module:
10 Chapter 3 Illustrated parts catalog
Item Component Spare part number
Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth 4.2 Combo Adapter (dual
antennas)
(9) SD card reader board (includes SD card reader slot and cable) 859524-001
(10) Speaker Kit (includes cables) 859528-001
(11) Battery (3-cell, 36-WHr, 3.25-AHr, Li-ion; includes cable) 848212-850
(12) Base enclosure:
Black matte nish 859526–001
Rubber Kit (not illustrated, two reusable rubber feet strips):
For use on all HP Chromebook 13 G1 computer models 861673-001
Display assembly subcomponents
793840-005
Item Component Spare part number
(1) Display bezel 859529-001
(2) Display panel:
13.3-inch, full high-denition (FHD), AntiGlare, (1920×1080), UWVA, light-emitting diode
(LED), ultraslim-at (2.6-mm); 16:9 aspect ratio; typical brightness: 300 nits, eDP, nontouch only
859533-001
Display assembly subcomponents 11
Item Component Spare part number
13.3-inch, quarter high-denition (QHD+), AntiGlare, (3200×1800), SVA, white lightemitting diode (WLED), ultraslim-at (2.6-mm); 16:9 aspect ratio; typical brightness: 300
nits, eDP, non-touch
(3) Display Hinge Kit [includes outer left and right caps (3a), left and right caps (3b), and inner
hinge (3c)]
(4) Display panel cable (includes HD camera/microphone module cable):
Low voltage dierential signaling (LVDS) FHD 859531-001
LVDA QHD+ 861672-001
(5) HD camera/microphone module (includes double-sided adhesive) 862692-001
(6) Display enclosure (includes antennas, rubber padding, and shielding) 859532-001
859534-001
859530-001
12 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Component Spare part number
AC adapter:
GNRC 45-W HP Smart AC adapter (non-PFC, SMART, straight USB Type-C) 844205-850
Power cord:
For use in Australia 213356-001
For use in Europe 213350-001
For use in Israel 398063-001
For use in The Dominican Republic 213349-001
For use in India 404827-001
For use in Italy 213352-001
For use in Japan 349756-001
For use in North America 213349-001
For use in Switzerland 213354-001
For use in the United Kingdom and Singapore 213351-001
For use in Thailand 285096-001
For use in Taiwan 393313-001
Rubber Kit (includes two rubber feet strips) 861673-001
Screw Kit 859525-001
Miscellaneous parts 13
4 Removal and replacement preliminary
requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
●
Flat-bladed screw driver
●
Magnetic screw driver
●
Phillips P0 screw driver
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly
and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying
screws) away from the work area to prevent damage.
NOTE: Before attempting to insert a USB recovery image, make sure to power on the unit completely until it
reaches the Google login screen. The TouchPad rmware updates when unit is turned on for the rst time. If
interrupted, the TouchPad could stop working. If the TouchPad stops working, follow the steps to image the
unit using the RMA shim process. This will reactivate the TouchPad rmware. If this does not x the issue,
replace the TouchPad through warranty service.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care
when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during
the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat
the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught
or snagged by parts being removed or replaced. Handle ex cables with extreme care; these cables tear
easily.
14 Chapter 4 Removal and replacement preliminary requirements
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a drive, shut down the computer. If you are unsure whether the computer is o
or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a drive, place it in a static-proof bag.
Avoid exposing a drive to products that have magnetic elds, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Service considerations 15
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine
the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many
cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a nger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be aected at all and can work perfectly throughout a normal
cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its
life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components,
observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in
this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity aects the electrostatic voltage levels generated by
dierent activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl oor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
16 Chapter 4 Removal and replacement preliminary requirements
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
●
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
●
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid
static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
●
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
●
Use conductive eld service tools, such as cutters, screw drivers, and vacuums.
●
When xtures must directly contact dissipative surfaces, use xtures made only of static-safe materials.
●
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
●
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
●
Avoid contact with pins, leads, or circuitry.
●
Turn o power and input signals before inserting or removing connectors or test equipment.
Grounding guidelines 17
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
●
When seated, wear a wrist strap connected to a grounded system. Wrist straps are exible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap
snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips
to connect a wrist strap.
●
When standing, use foot straps and a grounded oor mat. Foot straps (heel, toe, or boot straps) can be
used at standing workstations and are compatible with most types of shoes or boots. On conductive
oors or dissipative oor mats, use foot straps on both feet with a minimum of one megohm resistance
between the operator and ground. To be
The following grounding equipment is recommended to prevent electrostatic damage:
●
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or oor mats with hard ties to the ground
●
Field service kits
eective, the conductive must be worn in contact with the skin.
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and oor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
18 Chapter 4 Removal and replacement preliminary requirements
5 Removal and replacement procedures
CAUTION: Components described in this chapter should only be accessed by an authorized service provider.
Accessing these parts can damage the computer or void the warranty.
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts this your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Component replacement procedures
There are as many as 54 screws that must be removed, replaced, and/or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Computer feet and base enclosure
Description Spare part number
Computer feet (included in the rubber kit) 861673–001
Base enclosure 859526–001
Before replacing the computer feet and base enclosure, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer .
Remove the computer feet:
1. Close the computer and position it upside down, with the front toward you.
2. Insert a tool (1) with no sharp edges between the base enclosure and one end of the rubber feet.
3. Pull up the rubber feet (2) lightly and quickly.
Component replacement procedures 19
4. Carefully remove the rubber feet (3).
To install the rubber feet, ret them on the adhesive backing.
Remove the base enclosure:
1. Remove the two computer feet (see Computer feet and base enclosure on page 19).
2. Remove the ve screws (1).
3. Remove the remaining six screws (2) that secure the keyboard/top cover to the base enclosure.
4. Lift the edges and remove the base enclosure (3).
20 Chapter 5 Removal and replacement procedures
Battery
Reverse the procedure to install the base enclosure.
Description Spare part number
Battery (3-cell, 45-WHr, 3.95-AH, Li-ion; includes cable) 848212-850
Before removing the battery, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
Remove the battery:
1. Disconnect the battery cable (1) from the computer.
2. Remove the two screws (2) that secure the battery to the system board.
3. Remove the battery (3).
Reverse this procedure to install the battery.
Heat sink
Description
Heat sink (includes replacement thermal material) 859527-001
Spare part number
Component replacement procedures 21
Before removing the heat sink, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
Remove the heat sink:
1. Remove the two screws (1) that secure the heat sink to the system board.
2. Remove the heat sink (2).
Reverse this procedure to install the heat sink.
22 Chapter 5 Removal and replacement procedures
WLAN module
Description Spare part number
Intel Dual Band Wireless-AC 7265NV 802.11 ac 2×2 WiFi + Bluetooth 4.0 Combo Adapter 793840-005
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your
country or region. If you replace the module and then receive a warning message, remove the module to
restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
6. Remove the heat sink (see Heat sink on page 21).
Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The WLAN antenna cable labeled "1" connects to the WLAN module "Main" terminal labeled "1."
The WLAN antenna cable labeled "2" connects to the WLAN module "Aux" terminal labeled "2."
2. Remove the Phillips screw (2) that secures the WLAN module to the base enclosure. (The WLAN module
tilts up.)
Component replacement procedures 23
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.
NOTE: WLAN modules are notched to prevent incorrect installation.
NOTE: If the WLAN antenna is not connected to the terminal on the WLAN module, a protective sleeve must
be installed on each antenna connector, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
24 Chapter 5 Removal and replacement procedures
System board
NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number
For use on all computer models:
6th Generation Intel Pentium 4405Y (1.5 GHz/1866/2 MB 15W TDP DC, BGA) 859523-001
6th Generation Intel Core (M3-6Y30 (0.9 GHz/Turbo up to 2.2 GHz/1866/4 MB 4.5W TDP DC, BGA) 859518-001
6th Generation Intel Core M5-6Y57 Vpro (1.1 GHz/Turbo up to 2.80 GHz/1866/4 MB 4.5W TDP DC, BGA) 859519-001
6th Generation Intel Core M5-6Y57 Vpro (1.1 GHz/Turbo up to 2.80 GHz/1866/8 MB 4.5W TDP DC, BGA) 859520-001
6th Generation Intel Core M7-6Y75 Vpro (1.2 GHz/Turbo up to 3.10 GHz/1866/16 MB 4.5W TDP DC, BGA) 859521-001
6th Generation Intel Core M7-6Y75 Vpro (1.2 GHz/Turbo up to 3.10 GHz/1866/8 MB 4.5W TDP DC, BGA) 859522-001
Before removing the system board, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
6. Remove the heat sink (see Heat sink on page 21).
7. Remove the WLAN module (see WLAN module on page 23).
Remove the system board:
1. Release the connector (1) to which the SD card reader board cable is attached, and then disconnect
the SD card reader board cable from the system board.
2. Disconnect the TouchPad connector cable (2) from the system board.
3. Release the connector (3) to which the display panel cable is attached, and then disconnect the display
panel cable from the system board.
Component replacement procedures 25
4. Disconnect the speakers from the system board (5).
5. Gently lift the system board (1).
6. Remove the system board (2).
Reverse this procedure to install the system board.
26 Chapter 5 Removal and replacement procedures
Speakers
Before removing the speakers, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
6. Remove the heat sink (see Heat sink on page 21).
7. Remove the WLAN module (see WLAN module on page 23).
8. Remove the system board (see System board on page 25).
Remove the speakers:
1. Disconnect the speaker cables (1).
Description Spare part number
Speaker Kit (includes cables) 859528-001
the computer on, and then shut it down through the operating system.
2. Remove the speakers (2).
Reverse this procedure to install the speakers.
Component replacement procedures 27
SD card reader board
Description Spare part number
SD card reader board 859524-001
Before removing the SD card reader board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by rst unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
6. Remove the heat sink (see Heat sink on page 21).
7. Remove the WLAN module (see WLAN module on page 23).
Remove the SD card reader board:
1. Release the connector (1) to which the SD card reader board cable is attached, and then disconnect
the SD card reader board cable from the system board.
2. Remove the Phillips screw (2) that secures the SD card reader board to the base enclosure.
3. Remove the SD card reader board (3).
Reverse this procedure to install the SD card reader board.
28 Chapter 5 Removal and replacement procedures
TouchPad board
Description Spare part number
TouchPad board (includes brackets) 861674-001
Before removing the TouchPad board, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
6. Remove the heat sink (see Heat sink on page 21).
Remove the TouchPad board:
1. Disconnect the TouchPad board cable (1).
2. Remove the three Phillips screws (2) that secure the TouchPad bracket to the TouchPad and remove the
TouchPad bracket (3).
3. Remove the three Phillips screws (4) that secure the TouchPad to the keyboard/top cover.
4. Remove the TouchPad board (5).
Reverse this procedure to install the TouchPad board.
Component replacement procedures 29
Keyboard/top cover
NOTE: The keyboard/top cover spare part kit does not include the TouchPad or the TouchPad cable. The
TouchPad spare part number 861674-001.
Description Spare part number Description Spare part number
For use in Belgium 859535-A41 For use in the Netherlands 859535-B31
For use in Canada 859535-DB1 For use in Russia 859535-251
For use in the Czech Republic
and Slovenia
For use in Denmark, Finland,
and Norway
For use in France 859535-051 For use in Switzerland 859535-BG1
For use in Germany 859535-041 For use in Taiwan 859535-AB1
For use in Israel 859535-BB1 For use in Thailand 859535-281
For use in Italy 859535-061 For use in the United Kingdom 859535-031
For use in Japan 859535-291 For use in the United States 859535-001
859535-FL1 For use in Saudi Arabia 859535-171
859535-DH1 For use in Spain 859535-071
Before removing the keyboard/top cover, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
6. Remove the heat sink (see Heat sink on page 21).
7. Remove the WLAN module (see WLAN module on page 23).
8. Remove the system board (see System board on page 25).
9. Remove the speakers (see Speakers on page 27).
10. Remove the SD card reader board SD card reader board on page 28.
11. Remove the TouchPad board (see TouchPad board on page 29).
12. Remove the display assembly (see Display assembly on page 31).
Remove the keyboard/top cover.
Reverse these procedures to install the keyboard/top cover.
30 Chapter 5 Removal and replacement procedures
Display assembly
Description Spare part number
Bezel 859529–001
Panel (FHD) 859533–001
Panel (QHD+) 859534-001
Hinge kit (includes left and right hinges and caps) 859530-001
Cable (LVDS QHD+) 861672-001
HD camera/microphone module 861692-001
Display enclosure (includes antennas, rubber padding, and shielding) 859532-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the display assembly, follow these steps:
1. Turn o the computer. If you are unsure whether the computer is o or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the two computer feet and base enclosure (see Computer feet and base enclosure on page 19).
5. Remove the battery (see Battery on page 21).
6. Remove the heat sink (see Heat sink on page 21).
7. Remove the WLAN module (see WLAN module on page 23).
8. Remove the system board (see System board on page 25).
9. Remove the speakers (see Speakers on page 27).
10. Remove the SD card reader board (see SD card reader board on page 28).
Remove the display assembly:
1. Remove the two screws from the right hinge and the two screws from the left hinge (1), and then
remove the display assembly (2).
Component replacement procedures 31
2. If it is necessary to replace the display bezel or any of the LED display assembly subcomponents:
a. Use a plastic tool to disengage the bezel starting at the top (1), left and right sides (2), and bottom
(3).
b. Remove the display bezel (4).
32 Chapter 5 Removal and replacement procedures
3. If it is necessary to replace the raw display panel, remove the four Phillips screws that secure the display
panel to the display enclosure.
4. Lift the top edge of the display panel (1) and swing it up and forward until it rests upside down in front
of the display enclosure. Remove the tape covering the display panel connector (2), disconnect it from
the display panel (3), and then remove the panel.
5. If it is necessary to replace the hinge brackets:
a. Remove the two Phillips screws from the left and right outer caps (1) and the three Phillips screws
from the hinge (2).
Component replacement procedures 33
b. Remove the two screws from each end cap (1), and then the left and right caps (2). Disconnect the
display cable (3), and the antenna cable (4), and then remove the hinge.
6. If it is necessary to replace the camera module:
CAUTION: Handle the module with caution. This module has a thin prole and is susceptible to damage
when not handled carefully.
a. Detach the camera (1) from the display enclosure. (The module is attached to the display
enclosure with double-sided adhesive.)
b. Lift the module (2).
34 Chapter 5 Removal and replacement procedures
c. Disconnect the module cable (3) from the module.
The camera module is available using spare part number 862692–001.
7. If it is necessary to replace the display cable:
a. Release the cable from the routing path (1) along the display enclosure.
b. Remove the cable (2).
Reverse this procedure to reassemble/install the display assembly.
Component replacement procedures 35
6 Specications
Metric U.S.
Dimensions
Width 31.9 cm 12.59 in
Depth 21.9 cm 8.64 in
Height 1.29 cm 0.50 in
Weight 1.38 kg 3.05 lb
Temperature
Operating 5°C to 35°C 41°F to 95°F
Nonoperating ‑20°C to 60°C ‑4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90%
Nonoperating 5% to 95%
Maximum altitude (unpressurized)
Operating ‑15 m to 3,048 m ‑50 ft to 10,000 ft
Nonoperating ‑15 m to 12,192 m ‑50 ft to 40,000 ft
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of
temperatures.
36 Chapter 6 Specications
7 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V
ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or
region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and region
where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
●
The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
●
All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in
the country or region where the power cord set will be used.
●
The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125
or 250 V ac, as required by the power system of each country or region.
●
The appliance coupler must meet the mechanical conguration of an EN 60 320/IEC 320 Standard Sheet
C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries 37
Requirements for specic countries and regions
Country/region Accredited agency Applicable note number
Argentina IRAM 1
Australia SAA 1
Austria OVE 1
Belgium CEBEC 1
Brazil ABNT 1
Canada CSA 2
Chile IMQ 1
Denmark DEMKO 1
Finland FIMKO 1
France UTE 1
Germany VDE 1
India ISI 1
Israel SII 1
Italy IMQ 1
Japan JIS 3
The Netherlands KEMA 1
New Zealand SANZ 1
Norway NEMKO 1
The People's Republic of China CCC 4
Saudi Arabia SASO 7
Singapore PSB 1
South Africa SABS 1
South Korea KTL 5
Sweden SEMKO 1
Switzerland SEV 1
Taiwan BSMI 6
Thailand TISI 1
The United Kingdom ASTA 1
The United States UL 2
1. The exible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set ttings (appliance coupler and
wall plug) must bear the certication mark of the agency responsible for evaluation in the country or region where it will be used.
2. The exible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type
with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) conguration. CSA or C-UL mark. UL le number must be on
each element.
38 Chapter 7 Power cord set requirements
Country/region Accredited agency Applicable note number
3. The appliance coupler, exible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese
Dentori Law. The exible cord must be Type VCR, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a
two-pole grounding type with a Japanese Industrial Standard c/o (7 A, 125 V ac) conguration.
4. The exible cord must be Type REV, 3-conductor, 0.75 mm² conductor size. Power cord set ttings (appliance coupler and wall
plug) must bear the CCC certication mark.
5. The exible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must
be on each element. Corset approval number and logo must be printed on a ag label.
6. The exible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set ttings (appliance coupler, cable,
and wall plug) must bear the BSMI certication mark.
7. For 127 V ac, the exible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and
CSA or C-UL marks. For 240 V ac, the exible cord must be Type H05VV-F 3-conductor, 0.75 mm² or 1.00 mm2 conductor size,
with plug BS 1363/A with BSI or ASTA marks.
Requirements for specic countries and regions 39
8 Recycling
When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of
the battery in general household waste. Follow the local laws and regulations in your area for battery
disposal.
HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable
batteries. For more information about recycling programs, see the HP Web site at
http://www.hp.com/recycle.
40 Chapter 8 Recycling
Index
A
AC adapter, spare part numbers 13
antenna
location 3
antennas
removal 35
audio, product description 1
audio-in jack 6
audio-out jack 6
B
base enclosure, spare part
numbers 11
battery
removal 21
spare part number 11, 21
button component 4
C
cables, service considerations 14
chipset, product description 1
components
button 4
display 3
left side 6
right side 7
TouchPad 5
computer major components 9
connector board
removal 28
spare part numbers 11, 28
connectors, service considerations
14
D
display assembly
removal 31
subcomponents 11
display bezel
removal 32
spare part numbers 11
display components 3
display enclosure, spare part
number 12
Display Hinge Kit, spare part
number 12
display panel
product description 1
spare part numbers 11
display panel cable
spare part numbers 12
drives
precautions 15
preventing damage 15
E
electrostatic discharge 16
equipment guidelines 18
F
feet
removal 19
spare part numbers 19
G
graphics, product description 1
grounding guidelines 16
guidelines
equipment 18
grounding 16
packaging 17
transporting 17
workstation 17
H
headphone jack 6
heat sink
removal 21
spare part number 10, 21
hinge
spare part number 12
J
jacks
audio-in 6
audio-out 6
headphone 6
microphone 6
K
keyboard/top cover
removal 30
spare part numbers 10, 30
L
left-side component 6
lights
webcam 3
M
memory, product description 1
microphone
location 3
product description 1
microphone jack 6
microphone module
removal 34
model name 1
O
operating system, product
description 2
P
packaging guidelines 17
plastic parts, service
considerations 14
ports
product description 2
power button 4
power cord
requirements for all countries
37
requirements for specic
countries and regions 38
set requirements 37
power requirements, product
description 2
processor, product description 1
product description
audio 1
chipset 1
display panel 1
graphics 1
Index 41
memory 1
microphone 1
operating system 2
ports 2
power requirements 2
processors 1
product name 1
sensors 1
serviceability 2
storage 1
video 1
wireless 1
product name 1
R
removal/replacement procedures
19
right-side components 7
Rubber Kit, spare part numbers 11,
13
S
Screw Kit, spare part number 13
sensors, product description 1
service considerations
cables 14
connectors 14
plastic parts 14
serviceability, product description 2
Speaker Kit, spare part number 11,
27
speakers
removal 27
spare part number 11, 27
storage, product description 1
system board
removal 25
spare part numbers 10, 25
W
webcam light 3
webcam module
removal 34
spare part number 35
webcam, location 3
webcam/microphone module
spare part number 12
wireless antenna
location 3
wireless, product description 1
WLAN antenna
location 3
WLAN module
removal 23
spare part numbers 10, 23
workstation guidelines 17
T
tools required 14
TouchPad board
removal 29
spare part numbers 10, 29
TouchPad component 5
TouchPad zone 5
transporting guidelines 17
V
video, product description 1
42 Index
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