HP 13 G1 Maintenance and Service Guide
HP Chromebook 13 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2016 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license. ©
2016 Google Inc. All rights reserved. Google
and the Google Logo are registered trademarks
of Google Inc. Chrome OS is a trademark of
Google Inc. Intel Pentium, Core, and Celeron are
trademarks of Intel Corporation in the U.S. and
other countries. SD Logo is a trademark of its
proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: April 2016
Document Part Number: 854554–001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs
or clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950-1).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identication .................................................................................................................. 3
Display .................................................................................................................................................................... 3
Button .................................................................................................................................................................... 4
TouchPad ................................................................................................................................................................ 5
Left side ................................................................................................................................................................. 6
Right side ............................................................................................................................................................... 7
3 Illustrated parts catalog ................................................................................................................................ 8
Locating the product ID, serial number, and warranty information ..................................................................... 8
Computer major components ................................................................................................................................ 9
Display assembly subcomponents ...................................................................................................................... 11
Miscellaneous parts ............................................................................................................................................. 13
4 Removal and replacement preliminary requirements ..................................................................................... 14
Tools required ...................................................................................................................................................... 14
Service considerations ......................................................................................................................................... 14
Plastic parts ....................................................................................................................................... 14
Cables and connectors ...................................................................................................................... 14
Drive handling ................................................................................................................................... 15
Grounding guidelines ........................................................................................................................................... 16
Electrostatic discharge damage ........................................................................................................ 16
Packaging and transporting guidelines .......................................................................... 17
Workstation guidelines ................................................................................ 17
5 Removal and replacement procedures ........................................................................................................... 19
Component replacement procedures .................................................................................................................. 19
Computer feet and base enclosure ................................................................................................... 19
Battery ............................................................................................................................................... 21
Heat sink ............................................................................................................................................ 21
WLAN module .................................................................................................................................... 23
System board .................................................................................................................................... 25
Speakers ............................................................................................................................................ 27
SD card reader board ......................................................................................................................... 28
TouchPad board ................................................................................................................................. 29
v
Keyboard/top cover ........................................................................................................................... 30
Display assembly ............................................................................................................................... 31
6 Specications .............................................................................................................................................. 36
7 Power cord set requirements ........................................................................................................................ 37
Requirements for all countries ............................................................................................................................ 37
Requirements for specic countries and regions ................................................................................................ 38
8 Recycling .................................................................................................................................................... 40
Index ............................................................................................................................................................. 41
vi
1 Product description
Category Description
Product Name HP Chromebook 13 G1
Processor
Chipset Integrated soldered-on-circuit (SoC) platform controller hub (PCH)
Graphics Internal Graphics: Intel HD Graphics
Panel 13.3-inch, full high-denition (FHD), AntiGlare, (1920×1080),
Memory Supports Single/Dual Channel, LPDDR3-1866-MHZ on-board
Intel® Pentium® 4405Y 1.5-GHz/1866/4 MB, Dual Core (DC)
Intel Core® M3-6Y30 0.9-GHz (SC turbo up to 2.2-GHz/1866/4 MB)
DC
Intel Core M5-6Y57 Vpro 1.1-GHz (turbo up to 2.80-GHz/1866/4
MB) DC
Intel Core M7-6Y75 Vpro 1.2-GHz (turbo up to 3.10-GHz/1866/4
MB) DC
Supports HD decode, DX11, and HDMI
UWVA, light-emitting diode (LED), ultraslim-at (2.6-mm); 16:9
aspect ratio; typical brightness: 300 nits, eDP, non-touch only.
13.3-inch, quarter high-denition (QHD+), AntiGlare,
(3200×1800), SVA, white light-emitting diode (WLED), ultraslim-
at (2.6-mm); 16:9 aspect ratio; typical brightness: 300 nits, eDP,
non-touch only.
Supports low-voltage dierential signaling (LVDS)
system memory
Supports up to 16-GB maximum on-board system memory:
●
4096MB (128MBx32x2 x4pcs)
●
8192MB (256MBx16x4 x4pcs)
●
16384MB (128MBx32x4 x4pcs)
Storage Supports 32-GB embedded Multimedia Controller (eMMC)
Audio and video Fixed (no tilt) integrated HP TrueVision HD camera
1280×720 by 30 frames per second with LED
Dual microphones with appropriate echo-cancellation, noisesuppression software
Dual speakers
Audio by B&O Play
Sensors Trusted platform module (TPM) 1.2
Wireless Integrated wireless local area network (WLAN) options by way of
wireless module
Two built-in WLAN antennas
1
Category Description
Supports the Intel Dual Band Wireless-AC 7265 802.11 ac 2X2
WiFi + Bluetooth® 4.2 WLAN module
Ports
Keyboard/pointing devices
Power requirements Supports a 3-cell, 45-WHr, 3.25-WHr, polymer battery
Operating system
Serviceability End user replaceable parts: AC adapter
●
Two USB 3.1 Type-C ports (both enable power delivery)
●
Headphone/microphone combo jack
●
USB 3.0 port (1 on left side)
●
USB 2.0/3.0 allocation; 3 for unit/ports, 1 for Camera
Full-sized, textured, island-style, Google® backlit keyboard
TouchPad:
Multitouch gestures enabled
Taps enabled as default
Supports a 45 W nPFC Type-C Straight Type AC adapter
Preinstalled: Google Chrome OS® operating system
2 Chapter 1 Product description
2 External component identication
Display
Item Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with WLANs.
(2) Internal microphones Record sound.
(3) Camera light On: The camera is in use.
(4) Camera Records video, captures still photographs, and provides HD (high-
denition) capability.
*The antennas are not visible from the outside of the computer, and antenna locations vary. For optimal transmission, keep the areas
immediately around the antennas and sensors free from obstructions. For wireless regulatory notices, see the section of
the Regulatory, Safety, and Environmental Notices that applies to your country or region.
Display 3
Button
Item Component Description
Power button
●
When the computer is o, press the button to turn on
the computer.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is on and you want to lock the screen,
press the power button until you see the sign-in screen
appear. Pressing the power button during screen-lock mode
turns o the computer.
●
When the computer is on and you want to turn it o, press
and hold the button to lock the screen, and then continue to
press the button until the computer powers o.
4 Chapter 2 External component identication
TouchPad
Item Component Description
TouchPad Moves the on-screen pointer and selects or activates items on
the screen.
TouchPad 5
Left side
Item Component Description
(1) USB Type C power charging ports (2) Connect a USB Type-C AC adapter to provide power to the
computer, connect a USB device with a Type-C connector, and can
charge products such as cell phones, laptops, tablets, and MP3
players, even when the computer is o.
NOTE: Adapters (purchased separately) may be required.
(2) AC adapter and battery light
(3) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
(4) Audio-out (headphone)/Audio-in (microphone)
combo jack
●
White: The AC adapter is connected and the battery is
charged.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The computer is using battery power.
external drive, or USB hub.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector
that supports both audio-out (headphone) and audio-in
(microphone).
6 Chapter 2 External component identication
Right side
Item Component Description
MicroSD card reader Reads optional memory cards that store, manage, share, or access
information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then press
in on the card until it is rmly seated.
To remove a card:
Press in on the card, and then remove it from the memory card
reader.
Right side 7
3 Illustrated parts catalog
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Locating the product ID, serial number, and warranty information
The label (1) with product ID (2), serial number (3), and warranty information (4) is located on the bottom of
the computer. This information may be needed when travelling internationally or when contacting support.
8 Chapter 3 Illustrated parts catalog
Computer major components
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display assembly subcomponents on page 11.
Computer major components 9
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