HP 1230, 1232 Service Manual

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Notice Preface Product

Description

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Pin Assignments | Battery Pack Operations

Troubleshooting Illustrated Parts

Catalog Removal &

Replacement Procedures

Specifications Connector Pin

Assignments Battery Pack

Operations

Welcome to the Maintenance & Service Guide (MSG). This online guide is designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are contained in this online guide. The Notice, contains the copyright and trademark information. The

Preface shows symbol conventions, Technician Notes and Serial Number

locations on the unit.

This MSG will be periodically maintained and updated online as needed.

To report a technical problem, contact your Regional Support Center or IM Help Center

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Notice

The information in this guide is subject to change without notice.

COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL.

This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.

Compaq, Presario Registered U. S. Patent and Trademark Office.

Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Windows 95 is a trademark of Microsoft Corporation.

The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.

Maintenance and Service Guide

Compaq Presario 1200 Series Portable Computers

First Edition (June 1998) Compaq Computer Corporation

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Preface

This Maintenance and Service Guide is a troubleshooting guide that can be used for reference when servicing the Compaq Presario 1200 Series Portable Computers.

Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1200 Series Portable Computers without notice.

Symbols

The following words and symbols mark special messages throughout this guide.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of data.

IMPORTANT:

Text set off in this manner presents clarifying information or specific instructions.

Text set off in this manner presents commentary, sidelights, or interesting points of

NOTE:

information.

Technician Notes

WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty

Serial Number

When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is located on the bottom of the computer.

Locating Additional Information

The following documentation is available to support this product:

● Compaq Presario 1200 Series Portable Computer documentation set

● Introducing Windows 95 Guide

● Service Training Guides

● Compaq Service Advisories and Bulletins

● Compaq QuickFind

● Compaq Service Quick Reference Guide

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Product Description

Models and Features

Controls and Lights

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

Compaq Presario Portable Computer is a continuation of the new generation of multimedia portable computers with an innovative integrated design, outstanding

Power Management for Windows 95

audio and video, advanced core features, and attractive styling. This full-function, Cyrix-based portable computer allows full desktop functionality.

Maintenance & Service Guide

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Troubleshooting

Presario 1200 Series

Models: 1230 and 1232

Preliminary Steps Clearing the Power-On

Password Power-On Self Test

(POST) Compaq Diagnostics Diagnostic Error Codes Troubleshooting

Without Diagnostics Solving Minor

Problems Contacting Compaq

Support

This section covers troubleshooting information for the Compaq Presario 1200 Series Portable Computers. The basic steps in troubleshooting include:

1. Follow the

Preliminary Steps.

2. Run the Power-On Self-Test (POST).

3. Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.

When following the recommended actions in the Sections on POST and

Diagnostic Error Codes

perform them in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

If the problem is intermittent, check the

NOTE:

computer several times to verify that the problem is solved.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Illustrated Parts Catalog

System Unit Boards Display

Assembly Mass Storage

Devices Miscellaneous

Cable Kit Cables Miscellaneous

Hardware and Plastics Kit

Miscellaneous Parts

Documentation and Software

This section provides an breakdown and identifies the spare parts ordering number associated with each item(s) for the Compaq Presario 1200 Series Portable Computers.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Removal and Replacement Procedures

This section explains the removal and replacement procedures for the computer.

Serial Number Location

Disassembly Sequence

Electrostatic Discharge

Service Considerations

Cables and Connectors

Preparing the Computer for Disassembly

Battery Pack Palmrest

Cover with Touch Pad

Heatspreader Keyboard Processor Hard Drives CD Drive Battery

Charger Board Modem Display Panel

Assembly Upper CPU

Cover

Report the computer

serial number to Compaq when

requesting information or ordering spare parts.

Speaker Assembly

Diskette Drive Fan Assembly System Board Memory

Module

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Specifications

This chapter covers the following specifications of Compaq Presario 1200 Series Portable Computers:

● Computer models

● Physical and environmental

● System Interrupts

● System DMA

● System I/O Address

● System Memory Catalog

● Display

● Memory expansion

● Diskette drive

● Hard drive

● CD drive

● Battery pack

Physical and Environmental

Dimensions

Height Depth Width

Computer Specifications

U.S. Metric

1.97 in

12.20 in

10.08 in

4.95 cm

31.00 cm

25.40 cm

Weight

Model 1230 Model 1232

Stand-Alone (Battery Pack) Power Requirements

Nominal Operating Maximum Average Peak Operating

AC Power Requirements

Operating Voltage Operating Current Operating Frequency

Maximum Transient

7.326 Ib

NiMH

W @ 9.6 V W @ 9.6 V W @ 9.6 V

100-240 V

0.8/0.4 A RMS 47-63 Hz Meets IEC 801-4 and IEC801-5 1kV for 50 ns

3.33 kg

Li-ion

W @ 14.4 V W @ 14.4 V W @ 14.4 V

Temperature

Operating 50° to 95 °F 10° to 35 °C Nonoperating -4° to 140 °F -20° to 60 °C

Relative Humidity (noncondensing)

Operating 10 to 90% 35°C to 90% Nonoperating (tw = 38.7°C max) 5 to 95% 60°C to 95%

Altitude

Operating 0 to 10,000 ft 0 to 3.15 km Nonoperating 0 to 30,000 ft 0 to 9.14 km

Shock

Operating 10 G, 11 ms, half sine Non operating 240 G, 2 ms, half sine

Vibration

Operating 0.5 G Nonoperating 1.5 G NOTE: Applicable product safety standards specify thermal limits for plastic surfaces.

Compaq Presario 1200 Series Portable Computers operate well within this range of temperatures.

System Interrupts

Hardware IRQ System Function

IRQ0 Timer Interrupt IRQ1 Keyboard IRQ2 Interrupt Controller Cascade IRQ3 Internal Modem IRQ4 Serial Port (COM1) IRQ5 Audio Controller IRQ6 Diskette Drive IRQ7 Parallel Port (LPT 1) (default) IRQ8 System CMOS/Real-Time Clock IRQ9 Video Controller IRQ9 IRQ Holder for PCI Steering IRQ10 PCI-1221 CardBus Controller IRQ10 PCI-1221 CardBus Controller IRQ10 IRQ Holder for PCI Steering IRQ11 Compaq PCI to USB Open Host Controller IRQ11 IRQ Holder for PCI Steering IRQ12 PS/2 TouchPad/Mouse IRQ13 Numeric processor IRQ14 Primary IDE Controller IRQ15 Secondary IDE Controller

System DMA

Hardware DMA System Function

System DMA

DMA 1 Audio Controller DMA 2 Diskette Drive DMA 4 DMA Controller DMA 5 Audio Controller

System I/O Address

I/O Address (Hex) System Function (Shipping Configuration)

0000h-000Fh DMA Controller # 1 0020h-0021h Interrupt Controller # 1

System I/O Address

0022h-0023h Motherboard resources 0040h-0043h System timer 0060h-0060h Keyboard Controller 0061h-0061h System speaker 0064h-0064h Standard 101/102-Key or Microsoft Natural

Keyboard 0070h-0071h System CMOS/real time clock 0081h-008Fh DMA Controller 0092h-0092h Motherboard resources 00A0h-00A1h Programmable interrupt controller 00C0h-00DFh DMA Controller 00ECh-00EFh Motherboard resources 00F0h-00FFh Numeric data processor 0170h-0177h Secondary IDE controller 01F0h-01F7h Primary IDE controller 0376h-0376h Standard IDE/ESDI Hard Disk Controller 0378h-037Fh Printer Port (LPT1) 0388h-038Bh AUDIO(TM) 16-bit Sound 0398h-0399h Motherboard resources 03B0h-03BBh Graphics Controller 03C0h-03DFh Graphics Controller 03F0h-03F5h Standard Floppy Disk Controller 03F6h-03F6h Standard IDE/ESDI Hard Disk Controller 03F7h-03F7h Standard Floppy Disk Controller 03F8h-03FFh Communications Port (COM1) 0480h-048Fh Motherboard resources

04D0h-04D1h Motherboard resources 0CF8h-0CFFh PCI bus 3000h-307Fh Cyrix Cx5520 PCI to ISA bridge 4000h-401Fh Cyrix Cx5520 PCI to ISA bridge 5000h-500Fh Cyrix Cx5520 PCI to ISA bridge

System Memory Catalog

Memory Address System Function

00000000h-0009FFFFh System board extension for PnP BIOS

System Memory Catalog

000A0000h-000AFFFFh Graphics Controller 000B0000h-000BFFFFh Graphics Controller 000C0000h-000C7FFFh Graphics Controller 000C8000h-000C8FFFh PCI-1221 CardBus Controller 000C9000h-000C9FFFh PCI-1221 CardBus Controller 000CC000h-000CFFFFh Motherboard resources 000E0000h-000FFFFFh System board extension for PnP BIOS 00100000h-01FFFFFFh System board extension for PnP BIOS 40008000h-4000FFFFh Motherboard resources 40010000h-40010FFFh Cyrix Cx5520 PCI to ISA bridge 40018000h-41017FFFh Motherboard resources FD000000h-FDFFFFFFh Graphics Controller FEA00000h-FEBFFFFFh Graphics Controller FEC00000h-FECFFFFFh Graphics Controller FEDFE000h-FEDFEFFFh Compaq PCI to USB Open Host Controller FFFC0000h-FFFFFFFFh Motherboard resources

Display (Information not available)

12.1" (Diagonal) HPA Display

Dimensions

Height Width

Display Dimensions

Width Height

U.S. Metric

Information not available

Depth

Weight

Contrast Ratio

Brightness

Total Power Consumption

Memory Expansion

Information not available

Memory Expansion System Memory Expansion Board

Memory

32-MB 16-MB 48-MB 32-MB 32-MB 64-MB 32-MB 64-MB 96-MB

Diskette Drive (Information not available)

Diskette Drive Capacity per Diskette (High/Low) Diskette Size

Information not available Information not available

Total Memory

Number of LED Indicators (Read/Write)

Number of Drives Supported Drive Rotation (rpm) Transfer Rate (Kbps) Bytes per Sector Sectors per Track (High/Low) Tracks per Side (High/Low) Access Times

Track-to-Track (ms) Average (ms) Setting Time (ms) Latency Average (ms)

Information not available

Information not available Information not available Information not available Information not available Information not available Information not available Information not available

Cylinders (High/Low) Number of Read/Write Heads

Information not available Information not available

Hard Drive (Information not available)

Hard Drives

Capacity Per Drive Drive Type Logical Configuration

Cylinders Heads

3.2-GB 2.1-GB

Information not available Information not available Information not available Information not available Information not available Information not available

Sectors per track Bytes per sector

Seek Times

Information not available Information not available (Typical, Including settling in ms) Single track Average Full stroke

Transfer Rate

Information not available Information not available At interface

CD Drive (Information not available)

CD Drive

Dimensions Weight Rotational Speed Typical Transfer Rate

24× CD Drive

Information not available Information not available Information not available Information not available

Sustained Data Transfer Rate

Access Time

Information not available

Average Random Access Time

Spin Up time Data Buffer Capacity

Information not available Information not available

Battery Pack

Dimensions

Height Length Width

Weight Battery Pack Operating

Time Energy

Nominal Open Circuit Voltage Capacity Power

Battery Pack

Nickel Metal Hydride (NiMH) Lithium Ion (Li ion) *

0.8 in (20.3 mm)

5.7 in (145 mm)

3.1 in (78.7 mm)

0.8 in (20.3 mm)

5.7 in (145 mm)

3.1 in (78.7 mm)

1.01 Ib (458.1 g) 0.90 Ib (408.2 g) 2:30 hr 3:00 hr

9.6 V 3200mAH 40 W

14.4 V 2500mAH 40 W

Environmental Requirements

Operating Temperature Non-operating Temperature Charging Temperature

32° F (0-50° C)

-20° C -60° C 5° C-45° C

32° F (0-50° C)

-20° C -60° C 5° C-45° C

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Connector Pin Assignments

This appendix provides connector pin assignment tables for Compaq Presario 1200 Series Portable Computers. For more information on connectors, refer to the section on Rear Connectors.

NOTE: The signals in all tables of this appendix are considered active high unless otherwise indicated by an asterisk (*).

Parallel Connector

Pin Signal Pin Signal

1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low

Serial Connector

Connector Pin Signal

Carrier Detect

Receive Data

Transmit Data

Data Terminal Ready

Signal Ground

Data Set Ready

Ready to Send

Clear to Send

Ring Indicator

Keyboard/Mouse

Connector Pin Signal

Data

Not defined

Ground

+5 VDC

Clock

Not defined

External VGA Monitor

Connector Pin Signal

Red Analog

Green Analog

Blue Analog

Not connected

Ground

Ground Analog

Not connected

Ground

Monitor Detect

DDC2B Data

Horizontal Sync

Vertical Sync

DDC2B Clock

Universal Serial Bus

Connector Pin Signal

Modem

Connector Pin Signal

Unused

Tip

Ring

Unused

privacy statement legal notices

Unused

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Battery Pack Operating Time

This appendix covers the following information concerning battery pack operating time:

● Increase battery pack operating time

● Conditioning a battery pack

● Disposal of a used battery pack

Increasing Battery Pack Operating Time

Battery pack operating time differs depending on several variables. To avoid unnecessary replacement, consider the following variables when determining how long a charged battery pack should last:

● Power management settings

● Hardware configuration

● Software applications

● Installed options

● Display brightness

● Hard drive usage

● Changes in operating temperature

● Type and number of installed PC Cards

The power consumption requirements for PC Cards vary widely. Some cards drain

NOTE:

the battery pack very rapidly.

Battery pack operating time can be increased by as much as 50 percent by controlling the energy required by the computer and the energy stored in the battery pack.

Minimizing the Energy Required

To minimize the energy required by the computer, follow these steps:

● Set the power conservation levels in the Power Management utility to Maximum.

● Customize the timeout value to work more efficiently with the applications. The

amount of battery life depends on the values selected.

Maximizing the Energy Stored

To maximize the energy stored in the battery pack, follow these guidelines:

● Condition the battery pack at least every 30 days to improve overall battery

performance.

● Keep a battery pack in the computer when using it with AC power to supply the

battery pack with a constant trickle charge.

● Store the battery pack in a cool, dry place when not in use.

Conditioning a Battery Pack

CAUTION: To avoid a loss of data, ensure that all data is saved before discharging a battery pack.

To condition a battery pack, complete the following steps:

1. Plug in the AC adapter and allow the battery to charge until the fast charge arrow on the display disappears. Your battery gauge may read 100 percent for a period of time before the arrow disappears. Do not unplug the AC adapter until the arrow disappears.

2. Unplug the AC adapter and allow the battery to drain until the computer reaches hibernation and turns itself off. Do not plug in the AC adapter during this process or you will need to restart with Step No. 1. You may use the computer while the battery is draining.

3. Your battery is re- conditioned.

4. Plug in the AC adapter and begin using the computer.

The table below shows battery pack charge times by model.

Battery Charge Time

Computer On Line Off Line

Model 1/NiMH Battery Pack 4.0 hours premature termination 2:00 hr

Model 2/Li ion Battery Pack 4.5 hours premature termination 2:50 hr

Disposal of a Used Battery Pack

In the interest of safeguarding our environment. Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, or local regulations.

CAUTION: Never attempt to open or service a battery pack. Opening a battery pack not only damages the pack and makes it unusable, but also expose potentially harmful battery components.

Top of Page

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Models and Features

Controls and Lights

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management

Display Processor Hard Drive CD Drive Modem

Compaq Presario 1200

Series Portable Computer Models

Model 1230

Model 1232

12. 1" HPA 12. 1" HPA 233 MGX 233 MGX

3.2-GB or 2.1-GB 3.2-GB 24× MAX 24× MAX M+56.0 Kbps or K-

56.0 Kbps with ITU

K-56.0 Kbps with ITU V.90

V.90

Maintenance & Service Guide

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Controls and Lights

Presario 1200 Series

Models: 1230 and 1232

Models and Features

Controls and Lights

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

Power Management for Windows 95

Front of Unit

1. Display

2. Power (On/Off)

Button

3. Keyboard

4. Touch Pad

5. Touch Pad Button (Left)

6. Volume Control Down Button

7. Easy Access Internet Button

8. Headphone Jack (Left)

9. Microphone Jack (Right)

10. Volume Control Up Button

11. Integrated Speakers

12. Touch Pad Button (Right)

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Left Side Components

Models and Features

Controls and Lights

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. PC Card Eject Lever

2. PC Card Slot

3. Diskette Drive Slot

4. Diskette Eject Button

Power Management for Windows 95

Power Management

Maintenance & Service Guide

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Right Side Components

Presario 1200 Series

Models: 1230 and 1232

Models and Features

Controls and Lights

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. Battery Compartment

2. CD Drive

3. CD Drive Eject Button

Power Management for Windows 95

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Bottom of Unit

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Pin Assignments | Battery Pack Operations

Models and Features

Controls and Lights

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. Memory Compartment

2. Feet

Power Management for Windows 95

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Rear Connectors

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Pin Assignments | Battery Pack Operations

Models and Features

Controls and Lights

Left Side Components

Right Side Components

Bottom of Unit

Rear Connectors

Power Management for Windows 98

1. AC Adapter 6. USB

2. Parallel Printer Port

3. Serial Port 8. Modem

4. Fan Exhaust 9. Security Slot

5. External Monitor Port

7.Keyboard/Mouse Port

Power Management for Windows 95

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Power Management for Windows 98

The following power management features are available for conserving AC power and extending battery operating time:

● Power Management Settings

● Sleep

● Hibernation

● Battery operating time

● Rebooting After a Lockup

● Servicing Your Computer - Full Off Mode

Power Management Settings

Depending on your patterns of computer use, you can set different levels of power management. These different power management levels can be activated based on the amount of time passed since the last system activity. System activity examples, include keyboard or mouse movement, CD or DVD playback (while under program control that monitors Sleep), and modem use.

You can select different conditions or power schemes through Power Management..The optional settings are Home/Office Desk, Portable/ Laptop and Always On. From the default settings, you can change the following settings.

● the System goes to Sleep (Standby) mode

● the screen times out and goes blank

● the hard drive spins down

Each of these system components will go to sleep after the selected or default periods of inactivity. (The setting for hard drive must be less than or equal to the setting for System.)

If you're on a network, it's recommended that you set System Standby to

IMPORTANT:

Never.

There are five categories of power management settings under the Control Panel. The default setting for each feature is listed below in the tables.

Power Management Properties

Tab: Power Schemes: Plugged in Running on

Always on System

Never 15 minutes

Standby: Turn OFF Monitor Always on System

After 15 minutes After 10 minutes After 15 minutes After 10 minutes

Standby:

Power Management Properties

Tab: ALARMS:: Low Battery Alarm: 10% Critical Battery Alarm 0%

Batteries

Alarm Actions: X Display Message Notification

Text Action No Action

Power Management Properties

Tab: POWER METER: Default Tab: ADVANCED Default

Display Properties

Tab: POWER METER: Monitor Laptop Display (Maximum resolution according to unit display size)

System Properties

Tab: Device Manager Default:

Disk Drives: CD ROM:

X DMA X DMA

Sleep

You can select Sleep mode instead of turning off the computer when you have finished using it. This allows the computer to wake up faster than turning it completely off and saves power over the active (On) mode. Compaq Presario Notebook computers have two levels of sleep, Hibernation and Sleep.

Hibernation - by pushing the power button once your computer will perform a save to disk followed by a shut down of the computer into Off mode.

Sleep - is a low power mode, also referred to as Standby mode. While in Sleep mode, your computer will maintain system information and open files. Unsaved information will be lost if you turn off your system prior to system wake-up, or if you lose power while using the AC adapter.

CAUTION: While in Sleep mode, your computer will maintain system information and open

files. Unsaved information will be lost if you turn off your system prior to system wakeup, or if you lose power while using the AC adapter.

Hibernation Mode

Hibernation helps conserve battery life and protects your data. Hibernation can be a routine power saving event, or can be the result of a low battery condition. As it enters Hibernation, your computer will display a progress screen, as it automatically saves the machine state before it shuts down and turns itself off. Your computer will automatically go into Hibernation, when the battery has little power left, or when the system (operating on battery power) has been in Sleep mode for more than an hour. You can also manually initiate Hibernation by pressing the power button once while the system is active. To restore the computer's previous state, simply press the power button once again. While waking up, the computer will display a progress screen.

The following table shows the conditions and indicators for getting in and out of the various power management modes, Sleep, Hibernation and Off.

Mode To Initiate To End Indicators

Sleep

Manual keys

Press any key Flashing green

combination

- Fn+F4

Time Out Default 15 minutes. If on Battery power (system will not go to Sleep if on AC power)

Hibernate Manual - Press

Power Button once

Time Out Default If low

Press Power Button once

Power LED

No Power LED, blank screen

battery or after 1 hour of sleep (system will not Hibernate if on AC power)

Off Perform normal

Windows shutdown via the start button, or press and hold down the power button for 4 seconds

Press Power Button once

No Power LED, blank screen

Servicing Your Computer - Full Off Mode

If you need to install or replace components in your system, you must turn the computer off completely. Follow the instructions above for properly putting the computer into Off mode, unplug from the outlet and remove the battery (see battery section for instruction on removing battery).

Rebooting After a Lockup

Occasionally you may encounter a frozen keyboard or a locked screen. To reboot your computer (as if from a cold start) press and hold down the Power Button for at least four seconds, which will cause a manual shutdown. Then, restart it with a single press of the Power Button. If it still doesn't recover, press the Power Button and hold it for four seconds to shut it down, then, remove the battery or unplug the AC power for at least 30 seconds. Reinsert the battery or reconnect AC power and press the Power Button once to reboot.

Battery Operating Time

Battery operating time is affected by variables, such as the following:

● Power conservation settings

● Hardware configuration

● Software applications

● Installed options

● Display brightness

● Hard drive usage

● Power button

● Changes in operating temperature

● Type and number of installed PC Cards

For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of a used battery pack, refer to the

Battery Pack Operations.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Map | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Power Management for Windows 95

The following power management features are available for conserving AC power and extending battery operating time:

● Power Management Settings

● Sleep

● Hibernation

● Battery Operating Time

Power Management Settings

You can select power conservation settings through Power Management located on the System Features menu in Computer Setup. Computer Setup can be accessed by pressing F10 when the Compaq logo appears on the screen. These settings control the power conservation rate and the timeout values for various system components. A timeout is a specified period of system or component inactivity. After this period, the system or component (for example, the hard drive) is shut down to conserve power until it is accessed again.

There are four categories of power management settings: Maximum Power Saving, Maximum Performance, Customized, and Disabled. The default setting for each feature is listed in below table.

Power Conservation Default Time-out Settings

Features Maximum

Power

Maximum Performance

Customized Disabled

Saving

Idle Mode On Off Off Off Sleep Timeout 5 minutes 60 minutes 15 minutes Off Resume On Time Off Off Off Selectable Resume Time Selectable Selectable Selectable Selectable Hard Drive Timeout 10 seconds 15 minutes 5 minutes Disabled

Sleep

Sleep is a power conservation mode that performs the following functions:

● Turns off the display after a selected period of inactivity.

● Automatically reduces the amount of power the computer uses.

● The computer is immediately ready for use when any key is pressed.

● Sleep mode is indicated by the blinking Power On LED.

The computer may be manually put in Sleep mode by pressing the Fn + F4 keys.

Hibernation Mode

Hibernation is a power conservation mode that performs the following functions:

● Saves all current information from memory to a file on the hard drive.

● Turns off the computer.

● Can be restored after any amount of time.

The Hibernation file is preinstalled on the hard disk. The Hibernation file is slightly larger than the total RAM memory of the computer (system memory, memory expansion board, video memory). The Hibernation 100-MB partition can be reinstalled with the QuickRestore CD.

Hibernation is initiated by one of the following means:

● Automatically when the system is operating on Battery Power and

has been in Sleep Mode for 60 minutes.

● Automatically when the battery reaches a low battery level.

● Manually by pressing the power button.

When the Power button is pushed, the computer exits Hibernation.

Battery Operating Time

Battery operating time is affected by variables, such as the following:

● Power conservation settings

● Hardware configuration

● Software applications

● Installed options

● Display brightness

● Hard drive usage

● Power button

● Changes in operating temperature

● Type and number of installed PC Cards

For more information on increasing battery pack operating time, conditioning the battery pack, and disposing of a used battery pack, refer to the Battery Pack

Operations.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Preliminary Steps

Before running POST, complete the following preliminary steps:

1. If a power-on password has been established, type the password and press the Enter key. If the password is not known,

clear the password.

2. Run Computer Checkup.

3. Turn off the computer and its external devices.

4. Disconnect any external devices that you do not want to test. Do not disconnect the printer if you want to test it or use it to log error messages.

If the problem only occurs when an external device is connected to the computer, the problem may be related to the external

IMPORTANT:

device or its cable. Verify this by running POST with and without the external device connected.

5. Install loopback plugs in the serial and parallel connectors if you would like to test these ports.

6. Ensure the hard drive is installed in the computer.

7. Ensure that the battery pack is inserted in the computer and the computer is connected to an external AC power source.

When the preliminary steps are completed, you are ready to run

POST.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Power-On Self Test (POST)

Running POST

To run POST, complete the following steps:

Turn off the computer, then turn on the computer.

If POST does not detect any errors, the computer will not beep. This indicates successful completion of POST test. POST has run successfully and boots from the hard drive (or from a bootable diskette if one is installed in the diskette drive).

If POST detects errors, the errors are indicated by screen and/or audible messages. Refer to "Power-On Self-Test (POST) Codes" in the tables for a list of POST codes and their relevant descriptions.

If the system is not functioning well enough to run POST, or if the display is not functioning

NOTE:

well enough to show POST error messages, refer to the Troubleshooting tables.

Power-On Self-Test Messages

102-System Board Failure

Probable Cause Recommended Action

DMA, timers, etc. Replace the system board.

162-System Options Not Set

Probable Cause Recommended Action

Configuration incorrect Run Computer Setup. CMOS reflects that an invalid

Run Computer Setup.

configuration has been set. RAM failure 1. Replace the memory modules.

2. Replace the system board.

Memory test data error 1. Replace the memory modules.

2. Replace the system board.

XX000YZZ RAM failure Replace the system board.

XX000YZZ 201-Memory Error

Probable Cause Recommended Action

301-Keyboard Error

Probable Cause Recommended Action Keyboard failure 1. Ensure the keys are not depressed during POST.

2. Reconnect the keyboard with the computer off.

3. Replace the keyboard.

304-Keyboard or System Unit Error

Probable Cause Recommended Action Keyboard or system board error 1. Replace the keyboard.

2. Replace the TouchPad or mouse.

3. Replace the system board.

601-Diskette Controller Error

Probable Cause Recommended Action Mismatch in drive type or failure in the

1. Run Computer Checkup (TEST).

diskette controller

2. Check and/or replace cables.

3. Replace the system board.

605-Diskette Drive Error

Probable Cause Recommended Action Mismatch in drive type Run Computer Setup.

1780-Primary Hard Drive 0 Failure

Probable Cause Recommended Action Disk 0 failed to respond 1. Run Computer Checkup (TEST).

2. Replace the hard drive.

Hard drive format error 1. Run Computer Checkup (TEST).

2. Replace the hard drive.

1782-Hard Drive Controller

Probable Cause Recommended Action Hard drive controller failure 1. Run Computer Setup.

2. Replace the hard drive.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Clearing the Power-on Password

Clearing the power-on password requires removing all Setup attributes that are programmed in the

CMOS. The RTC battery is located on the system board.

If the password is not known, clear it by performing the following steps:

1. Turn off the computer.

2. Disconnect the power cord.

3. Remove the battery pack.

4. Remove the Palmrest Cover with Touch Pad.

5. Remove the heatspreader.

6. Remove the keyboard.

7. The

dip switch

contains four bits. Set the third bit to ON for 30 seconds and return it to OFF position.

8. Reassemble the computer.

9. Turn on the computer to verify that the power-on password has been cleared. If it has not been cleared, repeat Steps 1 through

10.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Compaq Diagnostics

Compaq Diagnostics is installed on the hard drive of the computer. Run the Diagnostics utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that it is version 10.11 or later.

The Diagnostics menu includes the following utilities:

■ Computer Checkup (TEST)

■ View System Information (INSPECT)

■ Prepare Computer for a Compaq Service Call (RemotePaq)

If you have a problem you cannot solve, run the Diagnostics utilities before you call for support. Run Computer Checkup and select to save the device list to a file and to print or to save the log of errors. Run the View System Information (INSPECT) utility and select to print or to save that information. Have the files or the printed information available when you call for support.

Computer Checkup (TEST)

Computer Checkup (TEST) determines whether the various computer components and devices are recognized by the system and are functioning properly. You can display, print, or save the information generated by Computer Checkup.

Follow these steps to run Computer Checkup:

1. Plug the computer into an external power source. (A low battery condition could interrupt the program.)

2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages.

3. Insert the Compaq Diagnostics diskette in drive A.

4. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

5. Press Enter to continue. The Diagnostics menu appears.

6. Select Computer Checkup from the Diagnostics menu. A Test Option menu appears.

7. Select View the Device List from the Test Option menu. A list of the installed Compaq devices appears.

8. If the list of installed devices is correct, select OK. The Test Option menu appears.

NOTE:

If the list is incorrect, ensure that any new devices are installed properly.

9. Select one of the following from the Test Option menu:

■ Quick Check Diagnostics. Runs a quick, general test on each device with a

minimal number of prompts. If errors occur, they display when the testing is complete. You cannot print or save the error messages.

■ Automatic Diagnostics. Runs unattended, maximum testing of each device with

minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or save a log of errors.

■ Prompted Diagnostics. Allows maximum control over testing the devices. You

can choose attended or unattended testing, decide to stop on errors, or choose to print or save a log of errors.

10. Follow the instructions on the screen as the devices are tested. When testing is complete, the Test Option menu appears.

11. Exit the Test Option menu.

12. Exit the Diagnostics menu.

View System Information (INSPECT)

The View System Information (INSPECT) utility provides information about the computer and installed or connected devices. You can display, print, or save the information.

Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette:

1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.

2. Insert the Compaq Diagnostics diskette in drive A.

3. Turn on or restart the computer. The computer starts from drive A, and the Diagnostics Welcome screen appears.

4. Press Enter to continue. The Diagnostics menu appears.

5. Select View System Information (INSPECT) from the Diagnostics menu.

6. Select the item you want to view from the following list:

System Memory ROM Audio Keyboard Operating system System ports System files System storage Windows files Graphics

7. Follow the instructions on the screen to cycle through the screens, to return to the list and choose another item, or to print the information.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Contacting Compaq Support

Obtain the following information before contacting Compaq Reseller Support:

● Product name

● Product serial number

● Purchase date

● Conditions under which the problem occurred

● Any error messages that have occurred

● Hardware configuration

● Type of printer connected

● Hardware/software being used

● Printed result of Computer Checkup (TEST)

● Printed copies of CONFIG.SYS and AUTOEXEC.BAT files, if possible

Shipping Preparation

To ship the computer, complete the following steps:

1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored in transit.

2. Turn off the computer and external devices.

3. Disconnect the external devices from their power sources, then from the computer.

IMPORTANT:

4. Close the display and all exterior doors of the computer.

Ensure that there is no diskette in the diskette drive and that there are no PC Cards in the PC slots.

5. Pack the computer with sufficient packing material to protect it. Use the original packing box or similar packaging.

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Diagnostic program. These error codes help identify possibly defective subassemblies.

The following tables list error codes, a description of the error condition, and the action required to resolve the error condition.

IMPORTANT:

For the removal and replacement of a particular subassembly, see

Procedures.

Select error codes by number or type:

101 through 114 Processor Test 200 through 215 Memory Test 300 through 304 Keyboard Test 401 through 403 Parallel Printer Test 600 through 699 Diskette Drive Test

Retest the system after completing each step. If the problem has been resolved, do not proceed with the remaining steps.

Removal and Replacement

1101 Serial Test 1701 through 1736 Hard Drive Test 501 through 516 Video Test 2402 through 2456 2458 through 2480 3206 Audio Test 8601 through 8602 Touch Pad Pointing Device Test 3301 through 6623 CD Test

Processor Test Error Codes Error

Code Description Recommended Action

101-xx CPU test failed Replace the processor and retest. 102-xx Coprocessor or Weitek Error 1. Run the Configuration and Diagnostics

Utilities.

2. Replace the processor board and retest. 103-xx DMA page registers test failed Replace the system board and retest. 104-xx Interrupt controller master test failed 105-xx Port 61 error 106-xx Keyboard controller self-test failed 107-xx CMOS RAM test failed 108-xx CMOS interrupt test failed 109-xx CMOS clock test failed 110-xx Programmable timer load data test

failed 113-xx Protected mode test failed 114-01 Speaker test failed 1. Check system configuration.

2. Verify cable connections to speaker.

3. Replace the system board and retest.

Memory Test Error Codes

200-xx Memory machine ID test failed 1. Flash the system ROM and retest. 202-xx Memory system ROM checksum failed

2. Replace the system board and retest.

203-xx Write/Read test failed 1. Remove the memory module and retest. 204-xx Address test failed 211-xx Random pattern test failed 214-xx Noise test failed 215-xx Random address test failed

Keyboard Test Error Codes

300-xx Failed ID Test 1. Check the keyboard connection. If 301-xx Failed Selftest/Interface Test 302-xx Failed Individual Key Test 304-xx Failed Keyboard Repeat Test

Parallel Printer Test Error Codes

401-xx Printer failed or not connected 1. Connect the printer.

402-xx Failed Port Test

403-xx Printer pattern test failed

2. Install a new memory module and retest.

disconnected, turn off the computer and connect the keyboard.

2. Replace the keyboard and retest.

3. Replace the system board and retest.

2. Check power to the printer.

3. Install the loop-back connector and retest.

4. Check port and IRQ configuration.

5. Replace the system board and retest.

Diskette Drive Test

600-xx 601-xx Diskette format failed

602-xx Diskette read test failed 603-xx 604-xx Diskette random read test failed

605-xx Diskette ID media failed 606-xx Diskette speed test failed 609-xx Diskette reset controller test failed 610-xx Diskette change line test failed 697-xx Diskette type error 698-xx Diskette drive speed not within limits

699-xx

Diskette ID drive types test

failed

Diskette write, read, compare test

failed

Diskette drive/media ID error 1. Replace media.

1. Replace the diskette media and retest.

2. Check and/or replace the diskette power and signal cables and retest.

3. Replace the diskette drive and retest.

4. Replace the system board and retest.

2. Run the Configuration and Diagnostics Utilities.

Serial Test Error Codes

1101-xx

1701-xx Hard drive format test failed 1. Run the Configuration and Diagnostics 1702-xx Hard drive read test failed

1703-xx 1704-xx Hard drive random seek test failed

1705-xx Hard drive controller test failed 1706-xx Hard drive ready test failed 1707-xx Hard drive recalibration test failed 1708-xx Hard drive format bad track test failed 1709-xx Hard drive reset controller test failed 1710-xx Hard drive park head test failed

Serial port test failed 1. Check port configuration

2. Replace the system board and retest.

Hard Drive Test Error Codes

Utilities and verify drive type.

2. Verify that all secondary drives have

Hard drive write/read/compare test

failed

secondary drive capability.

3. Replace the hard drive and retest.

4. Replace the system board and retest.

1715-xx Hard drive head select test failed 1716-xx 1717-xx Hard drive ECC* test failed

1719-xx Hard drive power mode test failed 1724-xx Network preparation test failed 1736-xx Drive monitoring test failed * ECC = Error Correction Code

501-xx Video controller test failed The following apply to error codes 501-xx 502-xx Video memory test failed 503-xx Video attribute test failed 504-xx Video character set test failed

505-xx

Hard drive conditional format test

failed

Video Test Error Codes

Video 80 × 25 mode 9 × 14 character

cell test failed

through 516-xx:

1. Disconnect external monitor and test with internal LCD display.

2. Replace the display assembly and retest.

3. Replace the system board and retest.

506-xx 507-xx Video 40 × 25 mode test failed 508-xx

509-xx 510-xx Video 640 × 200 mode test failed

511-xx Video screen memory page test failed 512-xx Video gray scale test failed 514-xx Video white screen test failed 516-xx Video noise pattern test failed 2402-xx Video memory test failed The following steps apply to error codes 2403-xx Video attribute test failed 2404-xx Video character set test failed

2405-xx

2406-xx

Video 80 × 25 mode 8 × 8 character

cell test failed

Video 320 × 200 mode color set 0

test failed

Video 320 × 200 mode color set 1

test failed

Video 80 × 25 mode 9 × 14 character

cell test failed

Video 80 × 25 mode 8 × 8 character

cell test failed

2402-xx through 2456-xx:

1. Run the Configuration and Diagnostics Utilities.

2. Replace the display assembly and retest.

3. Replace the system board and retest.

2408-xx

2409-xx 2410-xx Video 640 × 200 mode test failed

2411-xx Video screen memory page test failed 2412-xx Video gray scale test failed 2414-xx Video white screen test failed

2416-xx Video noise pattern test failed

2418-xx ECG/VGC memory test failed

2419-xx ECG/VGC ROM checksum test failed 1. Run the Configuration and Diagnostics

2421-xx ECG/VGC 640 × 200 graphics mode

2422-xx ECG/VGC 640 × 350 16 color set test

Video 320 × 200 mode color set 0

test failed

Video 320 × 200 mode color set 1

test failed

failed

Utilities.

2. Disconnect external monitor and test with internal LCD display.

3. Replace the display assembly and retest.

4. Replace the system board and retest.

2423-xx ECG/VGC 640 × 350 64 color set test

failed 2424-xx ECG/VGC monochrome text mode test

failed 2425-xx ECG/VGC monochrome graphics mode

test failed 2431-xx 640 × 480 graphics test failure

2432-xx 320 × 200 graphics (256 color mode)

test failure 2448-xx Advanced VGA Controller test failed

2451-xx 132-column Advanced VGA test failed

2456-xx Advanced VGA 256 Color

test failed 2458-xx Advanced VGA BitBLT test The following step applies to error codes

2458-xx through 2480-xx:

2468-xx Advanced VGA DAC test

2477-xx Advanced VGA data path test

2478-xx Advanced VGA BitBLT test

2480-xx Advanced VGA LineDraw test

Audio Test Error Codes

3206-xx Audio System Internal Error Replace the system board and retest.

TouchPad/Pointing Device Interface Test Error Codes

Replace the system board and retest.

8601-xx Mouse test failed 1. Replace the TouchPad and retest.

2. Replace the system board and retest.

8602-xx Interface test failed

CD Drive Test Error Codes

3301-xx CD drive read test failed 1. Replace the CD and retest.

2. Verify that the speakers are connected.

3305-xx CD drive seek test failed

6600-xx ID test failed

6605-xx Read test failed

6608-xx Controller test failed

3. Verify that drivers are loaded and properly installed.

4. Replace the CD drive and retest.

5. Replace the system board and retest.

6623-xx Random read test failed

Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Illustrated Parts Catalog | Removal & Replacement Procedures | Specifications

Pin Assignments | Battery Pack Operations

Troubleshooting Without Diagnostics

This section provides information about how to identify and correct some common hardware, memory, and software problems. It also explains several types of common messages that may be displayed on the screen. The following pages contain troubleshooting information on:

Audio Memory Battery/Battery gauge PC Card CD drive Power Diskette/Diskette drive Printer Display Touch Pad Hard drive Keyboard/Numeric keypad Hardware Installation

Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the Troubleshooting tables to avoid a misdiagnosis.

WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources

before removing the keyboard cover or the display bezel.

Before Replacing Parts

Verify that cables are connected properly to the suspected defective parts.

■ Run Computer Setup after connecting external devices.

■ Verify that all required device drivers are installed.

■ Verify that all required changes have been made to the CONFIG.SYS file.

■ Verify that all required changes have been made to the AUTOEXEC.BAT file.

■ Verify that all printer drivers have been installed for each application.

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