HP 1230 User Manual

hp fax

1230 series

reference guide

All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

This product incorporates Adobe’s PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302.

Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

Publication number: Q1685-90103 First edition: January 2003 Printed in U.S.A., Germany, or

Singapore

notice

The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company.

Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied

warranties of merchantability and fitness for a particular purpose.

The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes.

Note: Regulatory information can be found in the technical information section of this guide.

It is n ot lawful in many places to make copies of the following items. When in doubt, check with a legal representative first.

• Governmental paper or documents:

-Passports

- Immigration papers

- Selective service papers

- Identification badges, cards, or

insignias

• Governmental stamps:

- Postage stamps

- Food stamps

• Checks or drafts drawn on governmental agencies

• Paper currency, traveler’s checks, or money orders

• Certificates of deposit

•Copyrighted works

safety information

Warning! To

prevent fire or shock hazard, do not expose this product to rain or any type of moisture.

Always follow bas ic safety precaut ions when using this product to reduce risk of injury from fire or electric shock.

WARNING: potential shock hazard

1 Read and understand all

instructions in the setup poster.

2 Use only a grounded electrical

outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.

3 Observe all warnings and

instructions marked on the product.

4 Unplug this product from wall

outlets before cleaning.

5 Do not install or use this product

near water or when you are wet.

6 Install the product securely on a

stable surface.

7 Install the product in a protected

location where no one can step on or trip over the line cord, and where the line cord will not be damaged.

8 If the product does not operate

normally, see the online Troubleshooting help.

9 No operator-serviceable parts

inside. Refer servicing to qualified service personnel.

10 Use in a well-ventilated area.

1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

get help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

front panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2 load originals and load paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

load paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

recommended papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

papers to avoid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

tips for loading other types of paper in the input tray. . . . . . . . . . . . . . . . . . . . .8

set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

recommended paper-type settings for copying. . . . . . . . . . . . . . . . . . . . . . . . . .9

set the paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

3 use the fax features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

send a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

check for dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

send a basic fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

send a fax after temporarily changing settings . . . . . . . . . . . . . . . . . . . . . .12

send a color fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

scan a fax into memory before sending . . . . . . . . . . . . . . . . . . . . . . . . . .13

broadcast a fax to multiple recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

receive a fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

receive a fax automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

receive a fax manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

receive a fax when the hp fax is out of paper . . . . . . . . . . . . . . . . . . . . . .15

set up speed-dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

create individual speed-dial entries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

create a speed-dial group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

add or remove recipients from a group . . . . . . . . . . . . . . . . . . . . . . . . . . .17

delete speed-dial entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

send a fax using a one-touch speed-dial button . . . . . . . . . . . . . . . . . . . . .17

send a fax using the speed-dial button . . . . . . . . . . . . . . . . . . . . . . . . . . .18

schedule a fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

schedule a fax to send later. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

cancel a scheduled fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

poll for faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

print reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

generate fax confirmation and error reports. . . . . . . . . . . . . . . . . . . . . . . .19

generate system reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

set new defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

control resolution and contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

change resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

change contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

set basic fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

use shortcuts to access menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

contents

set the date and time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

set the fax header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

enter text. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

set the rings to answer setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

set the paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

set tone or pulse dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

adjust the volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

forward faxes to another number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

edit or cancel fax forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

set advanced fax settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

change the answer ring pattern (distinctive ringing) . . . . . . . . . . . . . . . . . .26

redial a busy number automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

redial an unanswered number automatically . . . . . . . . . . . . . . . . . . . . . . .26

set automatic reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

set backup fax reception . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

reprint faxes in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

use error correction mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

detect faxes received from older machines (silent detect) . . . . . . . . . . . . . . .28

connect and use other office equipment with your hp fax . . . . . . . . . . . . . . . . . 28

connect and use a phone with your hp fax . . . . . . . . . . . . . . . . . . . . . . . .29

answer fax calls when you use voice mail on the same phone line . . . . . . . . 30

answer fax calls when you use an answering machine on the same line . . . .30

use off-hook dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

fax options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

make copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

make a basic copy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

change copy settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

set the number of copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

increase copy speed or quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

make copies lighter or darker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

reduce or enlarge a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

enhance text sharpness and photo colors . . . . . . . . . . . . . . . . . . . . . . . . . 35

set new defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

perform special copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

copy a photo. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

prepare a color t-shirt transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

copy options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

5 maintain your hp fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

work with print cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

print a self-test report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

handle print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

replace the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

align cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

clean the print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

restore factory defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

setup menu options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

6 additional setup information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

set the language and country/region. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

connect your hp fax to a phone, modem, or answering machine . . . . . . . . . . . .43

hp fax 1230 series

7 troubleshooting help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

paper jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45

tips to avoid paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

print cartridge problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

output problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49

copy problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

fax problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

fax log error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

8 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

margin specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

copy specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

fax specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

power specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

environmental product stewardship program . . . . . . . . . . . . . . . . . . . . . . .65

regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

notice to users of the U.S. telephone network: FCC requirements . . . . . . . . .66

doc statement / déclaration de conformité (Canada) . . . . . . . . . . . . . . . . .67

notice to users of the Canadian telephone network. . . . . . . . . . . . . . . . . . . 67

notice to all users of the European Economic Area (EEA) . . . . . . . . . . . . . . .68

notice to users of the German telephone network . . . . . . . . . . . . . . . . . . . .68

declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

9 get hp fax 1230 series support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

get support and other information from the internet . . . . . . . . . . . . . . . . . . . . .71

hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

call in the U.S. during warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

call elsewhere in the world . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

prepare your hp fax for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

hp fax 1230 series warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

return your hp fax 1230 series for service . . . . . . . . . . . . . . . . . . . . . . . . .75

hewlett-packard limited global warranty statement . . . . . . . . . . . . . . . . . . .75

index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

iii

contents

hp fax 1230 series

get started

This HP Fax 1230 series Reference Guide contains all the information you need to get started, and describes how to fax, make copies, and maintain your HP Fax 1230 series (HP Fax). To get started, review this section for information on getting help and use it to familiarize yourself with the HP Fax front panel.

get help

Review the table below to learn about the help options available to you.

help description

Setup information The Setup Poster provides instructions for setting up and configuring your

HP Fax. The printed Setup poster is in the box with your HP Fax.

General product information

The HP Fax 1230 series Reference Guide contains information on using your HP Fax. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information.

Help and technical support

For technical support, see get hp fax 1230 series support on page 71. If you have Internet access, you can get more information from the HP website at:

http://www.hp.com/support

The website also provides answers to frequently-asked questions.

get started

front panel overview

Use the front panel buttons to copy and fax documents or photos, and to change a variety of copy and fax settings.

Review the illustration below and identify the location of the buttons on the front panel.

feature purpose

1 One-touch speed-dial buttons: Enter and label speed-dial numbers for quick

access.

2 Auto Answer light: If lit, automatic answering is on.

3 Auto Answer button: Turn automatic answering for HP Fax on or off.

4 Speed Dial button: Access speed-dial numbers.

5 Redial/Pause button: Dial the last number again, or insert a pause in a number

to be dialed.

6 Keypad: Dial fax numbers or enter text.

7 Star/Symbols key: Enter punctuation characters or use as directed in voice mail.

8 Pound/Space key: Enter spaces or use as directed in voice mail.

9 Fax button: Press to begin the faxing process.

10 Start, Black button: Start a black-and-white fax or copy.

11 Scan & Fax button: Press to scan originals into memory before faxing.

12 Start, Color button: Start a color fax or copy.

13 Copy button: Press to begin the copy process.

14 Resolution button: Press to change the resolution for faxes and copies.

15 Setup button: Access various unit settings.

hp fax 1230 series

front panel overview

feature purpose

16 On button: Turn the HP Fax on and off.

17 Options button: Access various fax and copy options.

18 Left and Right arrows: Scroll through fax and copy option settings, or move

forward and backward in a text entry.

19 Enter button: Select or save displayed setting.

20 Cancel button: Stop job or exit menu.

get started

hp fax 1230 series

load originals and load paper

When you load your original document into the automatic document feeder (ADF), you can copy it onto a variety of paper types, weights, sizes, and transparency films. It's important to select the right paper, and to make sure it's loaded correctly.

This section contains the following topics:

• load originals

• load paper

• recommended papers

• papers to avoid

• tips for loading other types of paper in the input tray

• set the paper type

• recommended paper-type settings for copying

• set the paper size

• avoid jams

load originals

Load your original in the ADF, which is located above the front panel as illustrated below, to copy it or to fax it.

If you are working with originals that are printed on 16-24 lb. (60-90 gsm) plain paper or on HP Premium Inkjet Paper, you can load more than one page at a time into the ADF. If you are working with photos or originals of an non-standard size (no smaller than 3.25 x 3.25 inches or 82 x 82 millimeters), load them in the ADF one page at a time. When working with fragile, torn, or odd-sized originals, we recommend that you use a transparent document sleeve or sheet protector (available from most office-product stores) for the original. Place a single sleeve into the ADF with the sealed edge first and the transparent side down.

Note: If you have trouble with originals feeding incorrectly, make sure the ADF tray is snapped into position.

1 Place the original(s) in the ADF

with the printed side facing toward the back and with the top of the document pointing down.

2 Adjust the document guides to

fit your document.

load originals and load paper

load paper

Use the following procedure to load plain paper into the input tray. For tips on loading special papers, transparency film, and postcards, see tips for loading other types of paper in the input tray on page 8.

For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 8 and set the

paper size on page 10. Follow these steps to load the input tray: 1 Slide the paper-width and -length

guides to their outermost positions.

2 Tap the stack on a flat surface to

align the edges of the paper, and then check the paper for the following:

– Make sure it is free of rips, dust,

– Make sure all the paper in the

3 With the output tray raised, insert

paper into the input tray until it stops. The print side should be facing down, and the letterhead or top of page should be facing forward. Do not overfill the input tray because this may cause paper jams.

wrinkles, and curled or bent edges.

stack is the same size and type.

4 Slide the paper-width and -length

guides in until they stop at the edges of the paper. Make sure that the paper stack lies flat in the input tray and fits under the tab of the paper-length guide.

5 To prevent paper from falling off the

tray, fully extend the output-tray extender.

hp fax 1230 series

recommended papers

For the best print quality, we recommend using HP Premium Inkjet papers. Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP Premium Inkjet papers, check our website at:

www.hp.com

Here is a list of HP papers you can use for copying:

• HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It

is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.

• HP Photo Paper, Matte, HP Photo Paper, Glossy, HP Premium Photo Paper, HP Premium Plus Photo Paper, and HP Premium High-Gloss Film are high-quality, glossy-finish or matte-finish, photo-based papers. They look and feel like photographs and can be mounted under glass or in an album. Photo papers dry rapidly and resist fingerprints and smudges.

• HP Inkjet T-Shirt Transfer Iron-Ons can be used to transfer your designs or photos onto T-shirts, sweatshirts, and fabric crafts.

• HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film makes your color presentations vivid and even more impressive. This film is easy to use and handle and dries quickly without smudging.

• HP Everyday Photo Paper, Semi-Gloss or Matte, is coated on both sides for two-sided copying. It is perfect for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

• HP Premium Inkjet Paper is the ultimate coated paper for high-resolution usage. A smooth, matte finish makes it ideal for your special documents.

• HP Matte Greeting Cards, HP Glossy Greeting Cards, HP Felt-Textured Greeting Cards, and HP Linen Greeting Cards allow you to make your own greeting cards. HP Matte Greeting Cards are available in quarter-fold, and HP Glossy Greeting Cards are available in half-fold.

• HP Professional Brochure & Flyer paper is matte-coated or glossy-coated on both sides for two-sided use. It is the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars.

• 16 to 36 lb. (60 to 135 gsm) copier paper or letterhead.

papers to avoid

We do not recommend the following papers for copying:

• Highly textured stock, such as linen. It may not print evenly, and the ink can bleed into these papers.

• Extremely smooth, shiny, or coated papers not specifically designed for your unit. They can jam the unit or actually repel ink.

• Multi-part forms (such as duplicate and triplicate forms). They can wrinkle or get stuck. The ink is also more likely to smear.

• Any size paper other than letter, A4, or legal

• Paper heavier than 36 lb. (135 gsm) or lighter than 16 lb. (60 gsm)

• Paper with cutouts or perforations

• Photo paper other than HP Premium Photo

• Envelopes

• Transparency film other than HP Premium or Premium Plus

• Heavyweight paper

• Multiple-part forms or label stock

tips for loading other types of paper in the input tray

This section provides guidelines for loading special types of paper and transparency film for copy jobs. For best results, adjust the paper settings each time you change paper types and paper sizes. For more information, see set the

paper type on page 8 and set the paper size on page 10.

HP Inkjet T-Shirt Transfer Iron-On

Flatten the transfer sheet completely before using it; do not load curled sheets. To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them. Manually feed one sheet at a time, with the unprinted side facing down and the blue stripe facing up.

HP Premium or Premium Plus Inkjet Transparency Film

Insert the film so that the white transparency strip with arrows and the HP logo is on top and goes into the tray first.

set the paper type

If you want to use a different type of paper, such as photo paper, transparency film, t-shirt transfer paper, or brochures, simply load that paper in the input tray. Then change the paper-type settings to ensure the best print quality.

HP recommends paper-type settings according to the type of paper you’re using.

to set the paper type for current copy job

1 Press Copy until Paper Type appears. 2 Press until the appropriate paper type appears, and then press Enter to

select it.

3 Press Start, Black or Start, Color.

hp fax 1230 series

recommended paper-type settings for copying

to set the paper type for future copy jobs

1 Press Copy until Paper Type appears. 2 Press until the appropriate paper type appears, and then press Enter to

select it.

3 Press Copy again until Set New Defaults appears. Press until Yes

appears.

4 Press Enter to save your selection as the new default for all future copy

jobs.

recommended paper-type settings for copying

You can select the paper-type setting using the Copy button on the front panel. To select the best paper-type setting for the paper type you wish to use, review the following table.

paper type paper-type setting

Copier paper or letterhead Plain Paper

HP Bright White Inkjet Paper Plain Paper

HP Premium Plus Photo Paper, Glossy Premium Photo

HP Premium Plus Photo Paper, Matte Premium Photo

HP Everyday Photo Paper, Semi-Gloss Everyday Photo

HP Everyday Photo Paper, Matte Finish Premium Inkjet

HP Premium Photo Paper Premium Photo

HP Photo Paper Photo Paper

Other Photo Paper Photo Paper

HP Inkjet T-Shirt Transfer Iron-On Iron-On

HP Premium Inkjet Paper Premium Inkjet

Other Inkjet Paper Premium Inkjet

HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy

HP Professional Brochure & Flyer Paper (Matte) Brochure Matte

HP Premium or Premium Plus Inkjet Transparency Film

Other Transparency Film Transparency

Transparency

load originals and load paper

set the paper size

The HP Fax can print faxes and make copies onto letter, legal, or A4 paper.

to set the paper size for faxes

1 Press Setup until 3: Basic Fax Setup appears, and then press Enter to select

it.

2 After 1:Date and Time appears, press until 4:Paper Size appears, and

then press Enter to select it.

3 Press until the desired paper size appears, and then press Enter to

select it.

to set the paper size for copies

1 Press Copy until Paper Size appears. 2 Press until the desired paper size appears, and then press Enter to

select it.

avoid jams

To avoid jams, remove papers from the output tray frequently. The allowable output tray capacity is determined by the type of paper and the amount of ink you are using. For more information about output-tray capacity, see input tray

capacities on page 63. For help with clearing a paper jam, see the troubleshooting help on page 45.

hp fax 1230 series

use the fax features

Using the front panel of your HP Fax, you can:

• Send and receive black-and-white and color faxes. If you send a color fax and your HP Fax determines that the recipient has a black-and-white fax unit, your HP Fax will send the fax in black and white.

• Use one-touch speed-dial buttons or the Speed Dial button to send faxes to frequently-used numbers.

• Adjust your fax settings, such as enabling fax confirmation and setting the number of rings to answer.

This section contains the following topics:

• send a fax

• receive a fax

• set up speed-dialing

• schedule a fax

• print reports

• control resolution and contrast

• set new defaults

• set basic fax settings

• set advanced fax settings

• connect and use other office equipment with your hp fax

send a fax

Using the HP Fax you can:

• send a basic fax

• change fax settings before sending a fax

•send a color fax

• scan a fax into memory before sending

• broadcast a fax to multiple recipients

• send a fax using the numeric keypad to enter the number, using the one-touch speed-dial buttons, or using the Speed Dial button

For information on setting up speed-dial, see set up speed-dialing on page 15. For information on using speed-dial, see send a fax using a one-touch speed-dial button on page 17 and send a fax using the speed-dial button on page 18.

use the fax features

check for dial tone

send a basic fax

Before using the fax features, verify that the connections are correctly established.

Note: Make sure the volume is turned on. If you turn off the volume for your HP Fax, you will not hear the dial tone. To verify that the volume is turned on, see adjust the volume on page 24.

1 Press Fax, and then press Start, Black or Start, Color. 2 Listen for a dial tone. 3 If you do not hear a dial tone, check the connections. 4 Press Cancel to hang up.

Note: For information on troubleshooting the connections, see fax problems

on page 53.

Follow these steps to send a fax: 1 Load your original in the automatic document feeder (ADF).

For more information, see load originals on page 5.

2 Enter the fax number using the keypad, use one of the one-touch speed-dial

buttons, or press Speed Dial until the desired speed-dial entry appears. (For more information on speed-dialing, see set up speed-dialing on page 15.)

3 Press Start, Black or Start, Color.

send a fax after temporarily changing settings

You can make changes to fax settings that will only affect the current fax job. For example, you may want to temporarily change the resolution to Photo when you are faxing a photo; you may not, however, want to change the default setting to Photo for all your fax jobs. Follow these steps to make temporary changes to your fax settings and then send the fax:

1 Load your original in the ADF.

For more information, see load originals on page 5.

2 Press Fax to scroll through the fax settings. 3 When you reach the setting you want to change, press to scroll through

the setting options.You can change the resolution, contrast, and a number of other settings.

4 When you reach the setting you want to change, press Enter to accept the

setting.

5 Enter the fax number using the keypad, use one of the one-touch speed-dial

buttons, or press Speed Dial until the desired speed-dial entry appears. (For more information on speed-dialing, see set up speed-dialing on page 15.)

6 Press Start, Black or Start, Color to send the fax.

Tip — If you want to change additional fax settings before sending

the fax, press Fax again. When you reach the setting you want to change, press to scroll through the setting options. When you reach the option you want to change, press Enter to accept it.

hp fax 1230 series

send a color fax

You can send and receive color faxes to and from other color fax machines. If your HP Fax determines that the recipient has a black-and-white fax machine, it will send the fax in black and white.

We recommend that you use only color originals for color faxing. The color originals must be loaded in the ADF; you cannot send a color fax from memory using the Scan & Fax button or the group speed-dial features.

Follow these steps to send a color fax:

1 Load your original in the ADF. 2 Enter the fax number using the keypad, use one of the one-touch speed-dial

buttons, or press Speed Dial until the desired speed-dial entry appears. (For more information on speed-dialing, see set up speed-dialing on page 15.)

3 Press Start, Color.

scan a fax into memory before sending

Your HP Fax can scan a fax into memory before sending. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable. The originals are scanned into memory before sending, and once the HP Fax is able to connect, the fax is sent. This allows you to immediately remove the originals from the HP Fax once the pages are scanned into memory. The HP Fax can store up to 80 pages in memory (varies by model).

Note: You can only send a black-and-white fax.

Follow these steps to scan a fax into memory before sending: 1 Load your original in the ADF.

For more information, see load originals on page 5.

2 Press Scan & Fax. 3 Enter the fax number using the keypad, using one of the one-touch

speed-dial buttons, or by pressing Speed Dial until the desired speed-dial entry appears. (For more information, see set up speed-dialing on page 15.)

4 Press Start, Black.

send a fax

broadcast a fax to multiple recipients

Broadcasting a fax enables you to send a black-and-white fax to one speed-dial group, which can contain up to 20 individual speed-dial entries. The entire original must fit into the memory of your HP Fax, or the broadcast fax will not be successful.

Before you can broadcast a fax to multiple recipients, you must first set up group speed-dial entries. For more information, see set up speed-dialing on page 15.

Follow these steps to broadcast a fax to multiple recipients:

1 Load your original in the ADF. 2 Press Speed-Dial until the desired group speed-dial entry appears. 3 Press Start, Black to begin faxing.

use the fax features

receive a fax

You can set up your HP Fax to receive faxes either automatically or manually. Your HP Fax is set at the factory to automatically print received faxes. As long as the Auto Answer feature is turned on, your faxes will be printed automatically.

If you have an answering machine connected to the same line as your HP Fax, you may need to set the number of rings required before the HP Fax begins receiving the fax. The default number of rings before the HP Fax receives a fax is 5. For more information on setting the number of rings to answer, see set the rings to answer setting on page 23. For information on how to answer fax calls with an answering machine connected directly to your HP Fax, see answer fax

calls when you use an answering machine on the same line on page 30.

receive a fax automatically

The Auto Answer feature is automatically enabled when you power-up your HP Fax. If this feature is enabled, the green light next to the Auto Answer button is lit. If it is not lit, use the following procedure to set up your HP Fax to receive a fax automatically:

` Press Auto Answer until the green light is on.

Tip — If you receive a legal-size fax and your HP Fax is not

currently set to use legal-size paper, the unit automatically reduces the fax so that it fits on the paper that is loaded (unless you disabled the automatic-reduction feature). For more information, see set automatic reduction on page 27.

receive a fax manually

In certain situations you may want to receive faxes manually. For example, if you subscribe to a voice mail service. (For more information, see connect and use other office equipment with your hp fax on page 28.) When receiving faxes manually, you must be available to respond in person to the incoming fax call, or your HP Fax cannot receive faxes.

Note: Before manually receiving a fax to your HP Fax, we recommend that you remove any originals from the ADF so that they are not accidentally processed.

To manually receive a fax, follow these steps:

1 Press Auto Answer until the green light is off. 2 When your HP Fax rings, pick up the handset of a telephone that is on the

same telephone line as your HP Fax.

3 Do one of the following:

– If your phone is plugged into the back of the HP Fax, and you hear fax

tones, press Start, Black or Start, Color.

– If you receive a call from an extension phone (one that is on the same

line but not connected directly to your HP Fax), press 123 on your phone. Wait for the fax tones, then hang up the phone to receive the fax.

4 After you are finished, hang up the telephone.

The HP Fax will receive and print the fax.

hp fax 1230 series

receive a fax when the hp fax is out of paper

If the HP Fax runs out of paper, you will continue to receive faxes. While the HP Fax is out of paper, the faxes are stored in memory and Out of paper is displayed on the front panel. After loading paper in the input tray, you can print the faxes in memory.

Note: If Auto Answer is enabled (green light next to the Auto Answer button is lit) when the HP Fax runs out of paper, the green light will go off. Out of paper will display on the front panel. The HP Fax will continue to receive faxes automatically and store them in memory, until they can be printed.

Caution! Do not press Cancel before you print out the faxes stored in memory. If you press Cancel before printing the faxes, all faxes stored in memory will be deleted.

to print faxes from memory after an out of paper error

1 Load paper in the input tray.

For information on loading paper, see load paper on page 6.

2 Press Enter.

The faxes will automatically print.

set up speed-dialing

You can assign speed-dial entries to frequently-used fax numbers. Use the one-touch speed-dial buttons on the front panel to quickly send faxes to an individual or group. Press the Speed Dial button on the front panel to scroll through and select from the list of speed-dial entries. You can create up to 100 individual and group speed-dial entries (varies by model).

set up speed-dialing

create individual speed-dial entries

Use this setting to enter fax numbers that you use frequently. The first 10 entries are automatically saved to the 5 one-touch speed-dial buttons. The one-touch speed-dial buttons provide quick access to your frequently-used fax numbers.

Note: When you create more than five speed-dial entries, two speed-dial will be assigned to a button. Press the one-touch speed-dial button repeatedly to toggle between the numbers. For information on using one-touch speed-dial buttons, see send a fax using a one-touch speed-dial button on page 17.

Follow these steps to create individual speed-dial entries:

1 Press Setup until 2:Speed Dial Setup appears. Press Enter. 2 When 1:Individual Speed Dial appears, press Enter.

The first unassigned speed-dial entry appears on the display.

3 Press Enter to select the displayed speed-dial entry. 4 Enter the fax number to assign to that number, and then press Enter.

Tip — To enter a two-second pause within a number sequence, press Redial/Pause to insert a dash.

5 Enter the person’s or company’s name, and then press Enter.

For more information on entering text, see enter text on page 23.

use the fax features

6 When Enter Another? appears, press 1 for Yes if you want to set up

create a speed-dial group

This feature allows you create groups of up to 20 speed-dial entries using your individual entries so that you can send faxes to specific groups of people with one speed-dial button.

Follow these steps to create a speed-dial group:

1 Press Setup until 2:Speed Dial Setup appears. Press Enter. 2 Press until 2:Group Speed Dial appears, and then press Enter. 3 Choose one of the following:

4 When Add 1 of 20 appears, press until the appropriate number

5 Choose one of the following:

6 When Add Another? appears, press 1 for Yes if you want to add another

7 When you are finished adding individual numbers to the group, enter a

8 Press Enter to save the group. 9 When Another Group? appears, press 1 for Yes if you want to create

another number or press 2 for No to exit.

Note: You can only assign previously entered speed-dial numbers to a

group. Additionally, only individual speed-dial entries can be added; you can’t assign a group to another group.

– If this is your first group, the first unassigned number appears. Press

Enter to select it.

– If this is not your first group, 1=New 2=Edit appears. Press 1 to create a

new group. The first unassigned number appears. Press Enter to select it.

Tip — You can assign a speed-dial group to any unassigned number using the keypad to manually enter the number you wish to use.

appears, and then press Enter to select it. The selected number and corresponding name appear on the display.

– If the displayed fax number is correct, press Enter to add it to the

group.

– To select a different fax number, press until the appropriate number

appears, and then press Enter to select it.

individual number to the group, or press 2 for No.

name for the group. For more information on entering text, see enter text on page 23.

another group, or press 2 for No to exit. Tip — You can print a complete list of your assigned speed-dial

entries for your reference. For information, see generate system reports on page 20.

hp fax 1230 series

add or remove recipients from a group

You can add or remove an individual number to or from an existing group. Follow these steps to add or remove recipients from groups:

1 Press Setup until 2:Speed Dial Setup appears. Press Enter. 2 Press until 2:Group Speed Dial appears, and then press Enter. 3 After 1=New 2=Edit appears, press 2. 4 Press until the group that you want to edit appears, and then press

Enter.

The first individual speed-dial entry in that group appears.

5 For each entry in the group, press 1 to delete it or 2 to keep it.

Tip — If you are uncertain of what to do, the front panel display

will provide step-by-step instructions. Wait a few moments for the instructions to appear.

6 When Add New? appears, choose one of the following:

– If you want to add new individual entries to the group, press 1 and see

create individual speed-dial entries on page 15.

– If you do not want to add any additional individual numbers, press 2 to

edit the group name, or press Enter to save it as is.

7 When Another Group? appears, press 1 to edit another group or 2 to exit

the menu.

set up speed-dialing

delete speed-dial entries

Follow these steps to delete an individual or group speed-dial entry.

1 Press Setup until 2:Speed Dial Setup appears. Press Enter. 2 Press until 3:Delete Speed Dial appears, and then press Enter. 3 Press until the individual or group entry that you want to delete

appears. Or, use the keypad to manually enter the speed-dial number, and then press Enter.

Tip — You can print a complete list of your assigned speed-dial entries for your reference. For information, see generate system

reports on page 20.

send a fax using a one-touch speed-dial button

The first 10 speed-dial entries are automatically saved to the 5 one-touch speed-dial buttons. Each one-touch button toggles between two speed-dial entries. For example, press the first one-touch button to toggle between speed-dial entries 1 and 6, press the second one-touch button to toggle between speed dial entries 2 and 7, and so on, through the fifth one-touch button.

Follow these steps send a fax using a one-touch speed-dial button:

1 Load your original in the ADF. 2 Press the appropriate one-touch speed-dial button. The fax number

appears on the display. For more information, see set up speed-dialing on page 15.

use the fax features

3 Press Start, Black or Start, Color. If there is no original in the ADF, you will be prompted to load the original in

document feeder. Once loaded, the HP Fax will begin sending the fax.

send a fax using the speed-dial button

1 Load your original in the ADF. 2 Press the Speed Dial button until the desired fax number appears.

For more information, see set up speed-dialing on page 15.

3 Press Start, Black or Start, Color.

If there is no original in the ADF, you will be prompted to load the original in document feeder. Once loaded, the HP Fax will begin sending the fax.

schedule a fax

Use the Send Fax Later setting to send a fax at a scheduled time up to 24 hours later. Choose from a single recipient or a group, and then scan the original to memory. When you schedule a fax, you can only send it in black-and-white.

When the scheduled time arrives, the HP Fax automatically sends your fax as soon as a connection is made.

schedule a fax to send later

Follow these steps to schedule a fax to send later: 1 Load your original in the ADF, or you can load your original at any time

prior to the scheduled time.

2 Press Fax until How to Fax appears. 3 Press until Send Fax Later appears. Press Enter to select the setting. 4 Enter the Send Time using the numeric keypad.

Tip — Enter a zero (0) before a single-digit time; for example,

03:14. 5 Press 1 for AM or 2 for PM. 6 When Enter fax number appears, enter the fax number of the recipient or

select the group using the Speed Dial button. 7 Press Start, Black. 8 When Store Fax Now? appears, press 1 for Yes or 2 for No.

If you select 1, the document is scanned to memory and is sent at the

selected time. If you select 2, and you haven’t loaded your original, a

message appears reminding you to load the original before the send time.

The front panel will then display the scheduled time for your fax.

hp fax 1230 series

cancel a scheduled fax

Follow these steps to cancel a scheduled fax stored in memory, or a fax that is currently in progress:

1 Press Fax until How to Fax appears. 2 Press until Send Fax Later appears. Press Enter to select the setting.

3 When Cancel? 1 = Yes 2= No appears, press 1 to cancel the scheduled fax

poll for faxes

This feature lets your HP Fax “ask” another fax unit for the fax it has waiting. The other unit must be set for polling and have a fax ready to send.

Follow these steps to set up polling for faxes:

1 Press Fax until How to Fax appears. 2 Press until Poll for Fax appears. Press Enter to select the setting. 3 Enter the fax number using the keypad, use one of the one-touch speed-dial

4 Press Start, Black or Start, Color.

poll for faxes

Note: After you press to select Send Fax Later, you must then press Enter to select it.

The front panel displays Scheduled Fax in Memory if the fax was stored in memory. Or, Scheduled Fax is Pending displays if the document was not stored in memory. After a moment, the scheduled time and fax number appear.

or press 2 to retain the scheduled fax time and number. If you select Yes, Scheduled Fax Cancelled will be displayed. If you select

No, Scheduled HH:MM will be displayed.

buttons, or press Speed Dial until the desired speed-dial entry appears. (For more information, see set up speed-dialing on page 15.)

print reports

Use the Print Reports feature to automatically print confirmation and error reports for each fax you send and receive. You can also manually print system reports as you need them; these reports provide useful system information about your HP Fax.

By default, your HP Fax is set to print a report only if there is a problem with sending or receiving a fax. A confirmation message that indicates whether a fax was successfully sent appears briefly on the front-panel display after each transaction.

generate fax confirmation and error reports

This setting enables you to configure your HP Fax so that it automatically prints confirmation and error reports.

Note: If you need printed confirmation each time your faxes are successfully sent, follow these instructions before sending any faxes.

use the fax features

Follow these steps to generate reports automatically:

1 Press Setup until 1:Print Report appears, and then press Enter. 2 Press until 6:Automatic Reports Setup appears, and then press Enter. 3 Press to scroll through the following report types:

4 When the option you want appears, press Enter.

generate system reports

Follow these steps to manually print any of the system reports about your HP Fax, such as the Speed Dial List and the self-test report:

1 Press Setup. 2 When 1:Print Reports appears, press Enter. 3 Press to scroll through the following report types:

4 When the report you want appears, press Enter.

– Every Error prints whenever there is any kind of fax error. (This is the

default selection).

– Send Error prints whenever there is a transmission error.

– Receive Error prints whenever there is a receiving error.

– Every Fax confirms every time a fax is sent or received.

– Send Only prints every time a fax is sent.

– Off does not print fax reports.

– 1:Last Transaction, which indicates the status of the last fax sent.

– 2:Fax Log, which lists approximately the last 40 faxes sent and

received.

– 3:Speed Dial List, which lists your individual and group numbers. A

smaller version of the Speed Dial list is also printed that can be cut and placed on the front panel beside the one-touch speed-dial buttons.

– 4:Menu Settings, which lists in outline form the entire menu system and

indicates the current and default settings.

– 5:Self-Test Report, which prints a self-test report. For more information,

see print a self-test report on page 39.

– 6:Automatic Reports Setup, which is the automatic reports setting

described in generate fax confirmation and error reports on page 19.

set new defaults

Save the fax settings you use most often by setting them as the default. This includes changes to fax options such as Resolution and Lighter/Darker.

1 Press Fax to scroll through the available fax options. Make any desired

changes to the fax options.

2 Press Fax until Set New Defaults appears. 3 Press until Yes appears. 4 Press Enter to set the settings as the default.

Your settings are saved. You can restore the fax settings back to the factory

defaults at any time. For information, see restore factory defaults on

page 41.

hp fax 1230 series

control resolution and contrast

Use the Resolution and the Lighter/Darker settings to change the resolution and contrast of documents that you are sending.

change resolution

Resolution affects the transmission speed and quality of faxed documents. The HP Fax only sends faxes at the highest resolution supported by the receiving fax. You can change the resolution between pages only when receiving faxes. Follow these steps to change the resolution:

1 Press Resolution.

Tip — You can also pres s Fax to access the Resolution setting.

2 Press to scroll through the following resolution settings:

– Fine: This is the default setting. It provides high-quality text suitable for

faxing most documents.

– Very Fine: Use this setting when you are faxing documents with very

fine detail. Very Fine only works if the receiving fax machine also has the Very Fine setting. If you choose this option, be aware that the faxing process takes longer to complete.

– Photo: This setting provides the best quality fax when sending

photographs. If you choose Photo, be aware that the faxing process takes longer to complete. When faxing photographs, we recommend that you choose Photo.

– Standard: This setting provides the fastest possible transmission with the

lowest quality of fax.

Note: Very Fine mode is not used when sending documents that are scanned into memory, such as when you are broadcasting to multiple recipients or scheduling a fax for later. If you are sending documents using one of these methods, Very Fine will be changed to Fine even if Very Fine was selected.

3 When the resolution setting you want appears, press Enter.

control resolution and contrast

change contrast

Change this setting if you want a black-and-white fax to be darker or lighter than the original. Follow these steps to change contrast:

1 Press Fax until Lighter/Darker appears.

The range of Lighter/Darker values appears as a circle on a scale on the front-panel display.

2 Press to lighten the fax or to darken it. The circle moves to the left or

right, depending on the button you press. Press Enter to select the setting. Note: The Lighter/Darker settings reset to the default two minutes after the

fax job is complete. You can change the default setting, see set new defaults on page 20.

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