Hot Tub Installation Guide V.2a
The Hot Tub Company, 3 Hayhill, Barrow Upon Soar, Loughborough, Leicestershire, LE12 8LD
We hope this guide will help prepare you for the installation of your hot tub.
Where to site the hot tub
Choose an area that will be suitable for you, remembering that you may need to be near a changing
area, some privacy may be required, falling leaves may be a concern and that the light/sunny areas are
more suitable. Sheltered areas in the summer may become open during the winter. An area in front of
your hot tub should be clear so that grass and debris are not transferred to the water. You know your
garden.
Access
Most hot tubs are delivered on their sides on a specially made hot tub cart, (see figure 1 below). You
must therefore make sure the access is big enough for the hot tub and the cart. Please bear in mind
the height of the hot tub on its side will increase slightly when on the cart by approximately 6 – 8 inches
(150 – 200mm).
Figure 1 - The Hot Tub Cart
You must ensure you have adequate access for the size of the hot tub you have chosen. Please note
the dimensions listed in the back of this guide are the total outer dimensions of the hot tub + or – 5%.
You must also allow 5mm for packaging.
Check the widths & heights of doorways, passages and gates to make sure the hot tub and cart can
pass through. Gates, fences and doors may need to be removed (prior to delivery).
Make sure that there is nothing protruding such as drainage pipes or sills that could obstruct the way.
Check to see if there are any low roofs or branches that would hinder vertical clearance. If there are
any corners on the path to your designated installation site, check to see the hot tub will pass.
The route to where the hot tub is to be sited should be flat and level and not soft ground. Check and
inform us if there are any slopes, retaining walls, steps or level differences that may cause problems.
Any extra resources required would be charged extra.
Hot Tub Installation Guide V.2a
The Hot Tub Company, 3 Hayhill, Barrow Upon Soar, Loughborough, Leicestershire, LE12 8LD
Under special circumstances, where there is no clear or easy route, a crane can be used to position
your hot tub. Please contact us to arrange this service if you think it may be necessary. Please note
that the cost of the crane would be charged extra.
If access is via a neighbour’s property, you must seek permission. Our installers will not proceed
without your assurance that permission has been gained by you.
PLEASE NOTE – THE HOT TUB CANNOT BE REMOVED FROM THE CART BEFORE IT IS LOWERED &
PLACED ON YOUR BASE
Smaller hot tubs (under 2m x 2m x 800mm) may be delivered on a castor board. This enables the hot
tub to be moved easily over perfectly level and hard ground (eg. level slabs, etc). Please specify if this
is required before delivery. However, the ground leading to the hot tub must be very level and hard
(i.e. slabs, concrete or macadam), as the castors will dig into soft ground and loose stones.
The Base
Wherever you decide to install your hot tub, it is essential that a solid foundation is provided. Grass
is not suitable. Please note it is the responsibility of the customer to provide a suitable base that is
flat, level and hard to prevent distortion from occurring. Any structural damage caused by improper
base or base failure may invalidate manufacturer’s warranty.
An ideal base would be concrete 4 – 6 inches (100 - 150mm) thick (see figure 2 below). However,
existing patio slabs and block paving may be utilized but must be flat, level and on a satisfactory sub
base. Wooden decking is also a popular base. However, all bases must be able to take the weight of
the hot tub plus the water and occupants. No form levelling by means of “packers” is acceptable.
Figure 2 – Hot Tub Base
Bases must be prepared in plenty of time prior to delivery, thus allowing time for concrete to fully cure.