HotSpring LIMELIGHT Prism, LIMELIGHT Pulse, LIMELIGHT Flash, LIMELIGHT Beam, LIMELIGHT Falir Owner's Manual
LIMELIGHT® COLLECTION
Prism™ • Pulse® • Flash™ • Flair® • Beam
OWNER’S MANUAL
™
LIMELIGHT Collection
Watkins Wellness® congratulates you on your decision to enjoy the finest spa available...
Welcome to the growing family of HOT SPRING spa owners.
Before you begin reviewing the manual, please take a moment to register your warranty. Doing so will assist us in contacting you for any
important product notification.
Prior to registering, you will need the serial number that is located within the equipment compartment of your HOT SPRING spa.
To register please go to http://www.hotspring.com/hot-tub-owners/hot-tub-product-warranty-registration or simply scan the QR code below:
FOR YOUR RECORDS
Spa Model/Serial Number:
Date Purchased:
Dealer:
Address:
Cover Serial Number:
Accessory Serial Number:
If you have any questions about any aspect of your spa's set-up, operation or maintenance, contact your authorized HOT SPRING
dealership. They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their expertise will
facilitate the enjoyment of your new HOT SPRING spa.
IMPORTANT: WATKINS WELLNESS reserves the right to change specifications, or design, without notification and without incurring any
obligation.
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior
surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require
fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by children under 5 years
Important!
of age. Your HOT SPRING spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers
and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building Department will
inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your HOT SPRING dealer can provide information on which permits may be required.
TABLE OF CONTENTS
TABLE OF CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS .............................. 1
IMPORTANT SPA INSTRUCTIONS ...................................... 3
GETTING STARTED
SPA FEATURES...................................................................... 4
QUICK START-UP INSTRUCTIONS .................................... 5
EQUIPMENT COMPARTMENT ............................................7
WATER QUALITY AND MAINTENANCE
BASIC INFORMATION ........................................................... 8
HOW TO ADD CHEMICALS TO THE WATER .................... 8
FUNDAMENTALS OF WATER MAINTENANCE ................. 9
THE HOT SPRING
PROGRAM ............................................................................ 10
VANISHING ACT INSTRUCTIONS ..................................... 11
VACATION WATER CARE INSTRUCTIONS ..................... 12
WATER TERMINOLOGY ..................................................... 13
SPA WATER MAINTENANCE
OPERATING INSTRUCTIONS
HOME SCREEN ................................................................... 15
TEMPERATURE CONTROL ..............................................15
LOCKING FEATURES ......................................................... 15
JETS CONTROL ................................................................... 16
LIGHT CONTROL ................................................................. 16
SUMMER TIMER ................................................................. 16
BRIGHTNESS ....................................................................... 17
LANGUAGE...........................................................................17
AUTO CLEAN CYCLE ..........................................................17
SOFT WATER CYCLE ......................................................... 17
FRESHWATER ® SALT SYSTEM (OPTIONAL) ................ 17
(OPTIONAL) ............................................................ 17
AUDIO
SPA CARE AND MAINTENANCE
DRAIN & REFILL INSTRUCTIONS ..................................... 24
PREVENTION OF FREEZING ............................................ 24
FILTER SYSTEM .................................................................. 25
FILTER CARTRIDGES REMOVAL & CLEANING .............25
CARE OF THE SPA PILLOWS ............................................25
CARE OF THE EXTERIOR ..................................................26
CARE OF THE SPA COVER ...............................................26
COVER LIFTER SYSTEM ................................................... 26
ELECTRICAL REQUIREMENTS
230 VOLT PERMANENTLY CONNECTED MODELS ......28
230 VOLT CONVERTED PRISM .........................................29
115 VOLT GFCI BEAM (MODEL BMI) ................................ 30
115 VOLT OPERATION (60Hz ONLY) ................................ 30
115/230 VOLT CONVERTIBLE MODEL .............................30
230 VOLT CONVERTED BEAM .........................................30
SERVICE INFORMATION
GENERAL INFORMATION .................................................. 32
GFCI AND HIGH LIMIT THERMOSTAT .............................. 32
®
NO-FAULT
SWITCH ................................................................................. 32
SILENT FLO 5000
CIRCULATION PUMP THERMAL CUT-OFF ..................... 32
MISCELLANEOUS SERVICE INFORMATION .................. 32
ACTS INVALIDATING WARRANTY .................................... 33
DISCLAIMERS ...................................................................... 33
WATKINS WELLNESS CUSTOMER SERVICE ................ 33
TROUBLESHOOTING ......................................................... 33
SPA SPECIFICATIONS ........................................................ 36
HEATER AND INTEGRATED PRESSURE
®
CIRCULATION PUMP AND
JET MENUS
PRISM ™ (MODEL PSM) ..................................................... 19
PULSE ® (MODEL PLS) ...................................................... 20
®
FLAIR
FLASH ™ (FSH) ...................................................................22
BEAM
BEAM 115V (BMI) ................................................................ 23
(MODEL FLR) ......................................................... 21
™
220V (BMII) ........................................................... 23
Safety InformatIon
IMPORTANT SAFETY
INSTRUCTIONS
(READ AND FOLLOW ALL
INSTRUCTIONS)
AVOIDING THE RISK TO CHILDREN
DANGER - RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
WARNING
To reduce the risk of injury, do not permit children to use this spa unless
they are closely supervised at all times.
• To reduce the risk of injury, lower water temperatures are
recommended for young children. Children are especially sensitive to
hot water.
• Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
DO:
• Make sure you always lock the child resistant locks after using the spa
for your children’s safety. Every HOT SPRING spa is equipped with
a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers.
• Test the water temperature with your hand before allowing children to
enter the spa to be sure that it’s comfortable. Children are especially
sensitive to hot water.
• Remind children that wet surfaces can be very slippery. Make sure
that children are careful when entering or exiting the spa.
DON'T:
• Allow children to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF ELECTROCUTION
DANGER - RISK OF ELECTROCUTION
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death,
or serious personal injury due to electrocution if direct burial-type cable
is not used, or if improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control
box inside the unit to permit connection of a minimum No. 8 AWG
(8.4 mm²) solid copper bonding conductor between this point and
any metal equipment, metal water pipe, metal enclosures of electrical
equipment, or conduit within five feet (1.5 m) of the unit as needed to
comply with local requirements.
• Do not operate the audio main controls while inside the spa (if spa is
equipped with an audio component).
• Do not connect any auxiliary components (for example, cable
additional speakers, headphones, additional audio components) to the
audio system unless approved by WATKINS WELLNESS .
• Do not self service audio component by opening spa door as this may
expose dangerous voltage or other risk of injury. Refer all servicing to
qualified service personnel.
• Do not attach an external antennae to a spa audio system unless
installed by a licensed electrician in accordance with Article 810 of the
National Electric Code, ANSI/NFPA 70.
WARNING
• To reduce the risk of electrical shock, replace a damaged cord
immediately. Failure to do so may result in death or serious personal
injury due to electrocution.
• Your spa is provided with a Ground Fault Circuit Interrupter (GFCI)
for user and equipment protection. To ensure proper operation of this
important safety device, test according to the following instructions per
electrical configuration.
• Cord-Connected 115 volt, 20 amp models: The GFCI is located at
the end of the power cord. Before each use, with the unit operating,
push the TEST button. The unit should stop operating and the GFCI
power indicator will go out. Wait 30 seconds and then reset the GFCI
by pushing the RESET button. The GFCI power indicator will turn
on, restoring power to the spa. If the interrupter does not perform in
this manner, there may be an electrical malfunction and with it, the
possibility of an electric shock. Disconnect the power until the problem
has been corrected.
• 230 volt, permanently installed or converted models:
• A ground terminal is provided on the terminal block (TB-1, system
ground terminal) located inside the control box. To reduce the risk
of electric shock, connect this terminal to the grounding terminal
of your electrical service or supply panel with a continuous green,
insulated copper wire. The wire must be equivalent in size to the
circuit conductors supplying the equipment. In addition, a bonding
terminal (pressure wire connector) is provided on the outside of
the control box for bonding to local ground points. To reduce the
risk of electric shock, this connector should be bonded with a No.
8 AWG (8.4 mm²) solid copper wire to any metal ladders, water
pipes, or other metal within 5 feet (1.5 m) of the spa to comply with
local requirements. The means of disconnection must be readily
accessible, but must be installed at least 5 feet (1.5 m) from the
spa.
• Your spa is provided with a suitably rated circuit breaker to open all
ungrounded supply conductors.
• Your spa uses ground fault circuit interrupters in the electrical
subpanel. Before each use of the spa and with the unit operating,
push the TEST button on each breaker. The switch should click
over to the “Trip” position. Wait 30 seconds and reset each GFCI
breaker by switching it completely off and then completely on.
The switch should then stay on. If either of the interrupters does
not perform in this manner, it is an indication of an electrical
malfunction and the possibility of an electric shock. Disconnect the
power until the fault has been identified and corrected.
IMPORTANT: Failure to wait 30 seconds before resetting the GFCI
may cause the spa’s Power Indicator (on the control panel) to blink. If
this occurs, repeat the GFCI test procedure.
Safety Information
Page 1
DANGER - RISK OF ELECTRICAL SHOCK
• Install at least 5 feet (1.5 m) from all metal surfaces. A spa may
be installed within 5 feet of a metal surface if each metal surface is
permanently connected by a minimum No. 8 AWG (8.4 mm²) solid
copper conductor attached to the wire ground connector on the
terminal box that is provided for this purpose if in accordance with
National Electrical Code ANSI/NMFPA70-1993.
• Do not permit any electrical appliances, such as a light, telephone,
radio, or television within 5 feet (1.5 m) of a spa. Failure to maintain
a safe distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.
• Install your spa is such a way that drainage is away from the electrical
compartment and from all electrical components.
DO:
• Be sure your spa is connected to the power supply correctly - use a
licensed electrical contractor.
• Disconnect the spa from the power supply before draining the spa or
servicing the electrical components.
• Test the Ground Fault Circuit Interrupter(s) before each use.
• Replace audio components only with identical components (if your spa
is equipped with an audio component).
DON'T:
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 5 feet (1.5m) of the spa.
• Use an extension cord to connect the spa to its power source. The
cord may not be properly grounded and the connection is a shock
hazard. An extension cord may cause a voltage drop, which will cause
overheating of the jet pump motor and motor damage.
• Attempt to open the electrical control box. There are no user serviceable
parts inside.
RISKS TO AVOID
DANGER - RISK OF INJURY
• To reduce the risk of injury to persons, DO NOT remove suction fittings
(filter standpipes) located in the filter compartment.
• The suction fittings in the spa are sized to match the specific water
flow created by the pump. Never replace a suction fitting with one
rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces
can be very slippery. Take care when entering or exiting the spa.
• Never operate spa if the suction fittings are broken or missing.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing, long hair, or hanging jewelry away
from rotating jets or other moving components.
INCREASED SIDE EFFECTS OF MEDICATION
• The use of drugs, alcohol may cause unconsciousness with the
possibility of drowning.
• Persons using medications should consult a physician before using
a spa; some medication may cause a user to become drowsy, while
other medication may affect heart rate, blood pressure, and circulation.
• Persons taking medications which induce drowsiness, such as
tranquilizers, antihistamines, or anticoagulants should not use the spa.
HEALTH PROBLEMS AFFECTED BY SPA USE
• Pregnant women should consult a physician before using spa.
• Persons suffering from obesity, or with a medical history of heart
disease, low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using spa.
UNCLEAN WATER
• Keep the water clean and sanitized with correct chemical care. The
recommended levels for your HOT SPRING spa are:
Free Available Chlorine:
1.0-5.0ppm
Water pH:
7.2-7.8
• Refer to Water Quality and Maintenance section for complete
instructions.
IMPORTANT: Turn on the jet pump for a least ten minutes after adding
ANY spa water chemicals into the filter compartment.
Clean the filter cartridges monthly to remove debris and mineral buildup
which may affect the performance of the hydromassage jets, limit the
flow, or trip the high limit thermostat, which will turn off the entire spa.
Total Alkalinity:
40-120ppm
Calcium Hardness:
Standard 75-150ppm
Salt System 25-75ppm
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a
dangerous condition which occurs when the internal temperature of
the body reaches a level above normal 98.6°F (37°C). The symptoms
of hyperthermia include unawareness of impending hazard, failure to
perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
WARNING
The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.
TO REDUCE THE RISK OF INJURY
• The water in the spa should never exceed 104°F (40°C). Water
temperatures between 100°F and 104°F (36°C and 40°C) are
considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding ten minutes) and for
young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water
temperatures to 100°F (36°C). Failure to do so may result in
permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
Page 2
Safety Information
AVOIDING THE RISK OF SKIN BURNS
• To reduce the risk of injury, before entering a spa the user should
measure the water temperature with an accurate thermometer.
• Test the water with your hand before entering the spa to be sure it’s
comfortable.
SAFETY SIGN
Each HOT SPRING spa is shipped with a SAFETY SIGN in the owner’s
package. The sign, which is required as a condition of Product Listing,
should be permanently installed where it is visible to the users of the
spa. To obtain additional SAFETY SIGNS, contact your HOT SPRING
dealer and request Part #70798.
IMPORTANT
SPA INSTRUCTIONS
The following contains important spa information, and we strongly
encourage you to read and apply them.
DO:
• Use and lock the vinyl cover when the spa is not in use, whether it is
empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this
manual.
• Use only approved accessories and recommended spa chemicals and
cleaners.
SPA SHELL
Your HOT SPRING spa has an acrylic shell. Stains and dirt generally
will not adhere to your spa’s surface. A soft rag should easily remove
most dirt. Most household chemicals are harmful to your spa’s shell
(see below for detailed information on cleaning agents). Always rinse off
any spa shell cleaning agent with fresh water.
IMPORTANT:
1. The following products are the ONLY approved cleaning agents
for your HOT SPRING spa shell: plain water, HOT SPRING
FRESHWATER Spa Shine, or Soft Scrub
other household cleaner other than those listed to clean the spa shell
surface is NOT recommended. DO NOT use any cleaning products
containing abrasives or solvents since they may damage the shell
surface, specifically: Simple Green
USE HARSH CHEMICALS! Damage to the shell by use of harsh
chemicals is not covered under the warranty. Always rinse off any spa
shell cleaning agent with fresh water.
2. Iron and copper in the water can stain the spa shell if allowed to go
unchecked. Ask your HOT SPRING dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved
minerals. (WATKINS WELLNESS recommends FRESHWATER Stain
& Scale Defense.)
3. Keep all cleaners out of the reach of children and use care when
applying.
®
. The use of alcohol or any
®
, Windex® or Spa Mitt. NEVER
DON'T
• Leave the HOT SPRING spa exposed to the sun without water or the
cover in place. Exposure to direct sunlight can cause solar distress of
the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or
carry the cover by using the handles.
• Attempt to open the electrical control box. There are no user
serviceable parts inside. Opening of the control box by the spa owner
will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are
not able to resolve the problem, contact your authorized HOT SPRING
dealer. Many problems can easily be diagnosed over the telephone by
an Authorized Service Technician.
SAVE THESE INSTRUCTIONS
Safety Information
Page 3
GettInG Started
SPA FEATURES
1) Standard LCD Contol Panel. The control panel
is accessible from inside or outside the spa and is
designed for ease of use.
15
10
2 ) The Diverter lets you divert water to different
combinations of jets simply by turning the lever.
3) The Air Control lever lets you dial in the ideal
amount of air for the Precision
®
Jets.
4) The Water Feature lever adjusts the amount of
water that flows from the water features.
5) The XL Directional jet with directional nozzle
provides maximum performance
6) The XL Single Rotary jet provides greater flow
through one rotatary opening creating a unique
massage pattern.
7) The XL Dual Rotary jet provides greater flow
through two balanced rotary openings creating a
pulsating massage pattern.
19
12
3
5
14
7
8
11
18
2
14) The Raio
6
4
13
1
®
multi-color points of light system,
9
17
16
provides lighting on the interior of the spa.
8) The Standard Directional with a directional
nozzle provides a strong flow of water.
9) The Standard Single Rotary jet with one rotary
opening provides a strong unique massage.
10) The Standard Dual Rotary jet with two
balanced rotary openings provide a strong
pulsating massage.
11) The Directional PRECISION jet delivers a
therapeutic massage.
12) The Rotary PRECISION jet delivers a
therapeutic massage.
13) FRESHWATER salt system housing cap.
15) The Vidro® water feature adds tranquality to your
spa experience.
16) Pillow - All spas come with one or more pillows.
17) Spa Filters provide water filtration for the spa
(under filter lid).
18) This is the suction fitting/spa drain.
19) 1.5 inch Speaker (optional).
Page 4
Getting Started
PRECISION JETS
Precision jets are small, producing a precisely narrow stream of
massaging action. They are placed in groups to perform a soft, soothing
massage.
Status Indicator: A GREEN indicator is on when spa functions are
working normally. A YELLOW indicator is on when a spa function
requires attention. A RED indicator is on and flashing when there is an
issue with the spa functions and needs immediate attention (see Logo
Light Troubleshooting section for more information).
DIRECTIONAL AND ROTARY JETS
These jets deliver a great massage to the feet, back and shoulder areas.
These jets may provide either a direct stream, or two different types
of rotating massage patterns. Also, the speed of the rotation can be
changed by rotating the jet faceplate from a full stream, to shutting
the jet completely off. To avoid damage to your spa’s plumbing and
components, do not turn off more than half of these jets at the same
time.
WATER FEATURE
The PRISM, PULSE , FLAIR , and FLASH
a Vidro® water feature. This water feature can be turned on or off when
the two-speed pump is on low speed (tranquil mode) or high speed. To
function correctly, the water feature on/off lever must be placed in the full
on position only.
If the lever is not in the full on position when the pump is on high speed,
it is likely that the water feature will project water substantially farther out
into the spa as the on/off lever is opened. This is not proper operation.
If this occurs, the pump should be turned off, the water feature lever
rotated to the full on position and the pump turned on again.
When not in use turn the on/off lever to the OFF position.
CAUTION: Partial blockage of water flow at entrance of water feature
will cause the water to flow farther into or over the spa.
spas come equipped with
HOT SPRING LOGO LIGHT
The HOT SPRING logo on the front of the spa illuminates several
colors. These colors indicate the power, water temp ready and status of
the spa without having to open the cover to look at the control panel.
Status indicator - all spa
functions are working
properly when green
See Logo Light Trouble
shooting guide for more
color information
Ready Indicator: The GREEN indicator will light when the spa water
temperature is within 2°F (1°C) of the set temperature, and will turn
off when the temperature is outside of that range. If you increase or
decrease the temperature setting of the spa, the ready indicator will
turn off until the water temperature reaches the acceptable range for
the new temperature setting. A flashing RED indicator means a problem
may exists with the temperature sensor (see Logo Light Troubleshooting
section for more information).
Power Indicator: The BLUE indicator is ‘on’ when the spa is properly
supplied with power. It also provides a diagnostic function–a flashing
RED indicator indicates that the heater high limit has tripped, meaning
that either the spa water is above its acceptable temperature range, or
a malfunction has occurred within the spa (such as low circulation due
to clogged filters). An ‘off’ BLUE indicator means that there is a problem
with the spa control box or the power supplied to the spa (see Logo Light
Troubleshooting section for more information).
Ready indicator - water is ready, within
2°F of set temperature when green
Power indicator - Power to spa is on when blue
QUICK START-UP INSTRUCTIONS
BEFORE YOU FILL YOUR SPA
Make sure your spa has been properly installed per all local codes, this
includes the location of the spa, the foundation of the spa as well as the
electrical installation of the spa. Installation instructions in the form of a
Pre-Delivery Instruction booklet can be obtained from either your HOT
SPRING dealer or online at:
www.HotSpring.com/planning-tools/pre-delivery-instructions
DO:
• Know which water treatment system you will be using and make sure
• Have FRESHWATER 5-way Test Strips Available.
• Have FRESHWATER Salt Test Strips Available if using the Salt system.
• Have pH/Alkalinity Up & Down available.
• Know the "Hardness" of your water, contact your dealer to help you with
• Purchase the Clean Screen® pre-filter to remove unwanted
DON'T:
• Power up the spa until it has been filled with water! Power to the
• Fill the spa with hot water or cold water with cold water temperature
• Use your spa after filling until all of the steps listed below START-UP
• Add chlorine if treating your spa with polyhexamethylene biguanide
you have necessary chemicals available. Read all of the instructions
that come with the system.
this information. See Water Quality and Maintenance for more information.
IMPORTANT: The spa can be filled with “softened” water as long as
the calcium hardness parameters (pg. 2) are maintained.
contaminants from the tap water. This is recommended, not required.
spa automatically activates critical components within the spa, such
as controls, heater, circulation pump, and other systems. If power
is supplied to these components prior to the spa being filled, the
components will be damaged, and this may result in a non-warranty
component failure.
below 50º F (10º C)! Tripping of the high-limit thermostat may result
causing your spa to stop functioning.
are completed!
(Biguanide, PHMB, eg. BaquaSpa
®
) sanitizer.
Getting Started
Page 5
START-UP
Your HOT SPRING spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the
plumbing after testing and, as a result, may have spotted the spa shell
or the spa siding prior to delivery. Before filling the spa, wipe the spa
shell clean with a soft rag.
The following instructions must be read and followed exactly to ensure
a successful start-up or refill.
1. CLOSE DRAIN AND FILL THE SPA with water through the
filter compartment. Your HOT SPRING spa water level should be
maintained just below the bottom of the pillow.
2. AFTER THE SPA HAS BEEN FILLED with water and the
equipment compartment door is secured, power must be applied to
the spa.
• 115 volt models: Connect the GFCI to the waterproof receptacle
and push the RESET button on the GFCI.
• 230 volt models:
the 30 amp GFCI breaker first, verify the system is primed, then
reset the 20 amp breaker. Close and secure the subpanel door.
3. TO CHECK THE OPERATION OF THE JET SYSTEM and
to purge any remaining air from the heating system:
PULSE, FLAIR & FLASH Models:
• Push the JETS hard button.
• Push the JET MAX soft button to run pumps on high speed, run for
one minute. Press JETS OFF soft button to shut all the jets off.
BEAM Model:
• Push the JETS Hard button to run the jet pump on high speed, run
for one minute. Press JETS OFF soft button to shut the JETS off.
PRISM Model:
• Push the JETS hard button.
• Push the JETS MAX soft button to turn on all the jets and run for
one minute. Press the soft button next to each Jet # to shut off the
jets.
Weak or surging jets are an indication of a low water level condition or
clogged filter cartridges.
IMPORTANT: Be sure the air Lever (see illustration in Spa Features
section) is open by turning clockwise until it stops. Combination jet
faces can be turned to completely shut off jet flow, these jets should
be open as well.
4. USING A TEST STRIP AND APPLICABLE CHEMICALS,
adjust Total Alkalinity (TA) to 80 ppm, Calcium Hardness (CH)
between 75-150ppm (if using Salt System 25-75ppm), then spa
water pH to between 7.4 and 7.8. These procedures are listed in the
“Water Quality and Maintenance” section.
IMPORTANT: Always add spa water chemicals directly into the
filter compartment with the jet pump on high speed for at least
ten minutes. Adjusting the Total Alkalinity (TA) as the first step is
important, as out-of-balance TA will affect your ability to adjust the
pH correctly and will prevent the sanitizer from operating effectively.
5. SUPERCHLORINATE THE SPA WATER by adding 1½
teaspoons of chlorine (sodium dichlor) per 250 gallons (950 liters) of
spa water with the spa in the Cleaning mode.
All HOT SPRING spas are equipped with a Cleaning mode. When
the mode is activated, the jet pump in the first jet system will turn on
and run for ten minutes (used for water maintenance). To activate
Open the door of the electrical subpanel,
reset
the Cleaning mode, press the CLEAN soft button (on home screen)
to turn on the jet pump.
DURING THE SUPER-CHLORINATION PERIOD, rotate
the DIVERTER lever(s) through both operating positions, letting the
spa water circulate (with jets on) for equal periods of time. The HOT
SPRING spa's diverter levers are designed to operate different jets
in two different positions.
6. SET THE TEMPERATURE CONTROL, the spa
pre-programmed to reach 100°F (38° C
so within 18 to 24 hours. You may raise or lower the water
temperature by:
• Pressing the OPTIONS hard button on the control panel.
• Pressing the soft button next to Temperature.
• Pressing the soft button next to TEMP ▲ button on the control
panel to raise the temperature.
• Pressing the soft button next to TEMP ▼ button on the control
panel to lower the temperature.
Place the vinyl cover on the spa and allow the water temperature
to stabilize. Make sure you secure the cover in place using the
cover locks. Periodically check the spa water temperature. When
the water temperature climbs above 90°F (32°C), proceed to the
next step.
To prevent tampering, you can lock your desired temperature
setting. Refer to the Operating section for details.
7. ACTIVATE THE CLEAN CYCLE as described in step 5 to
on the CLEAN cycle to circulate the spa water. After the clean cycle
is complete, test the spa water for Free Available Chlorine (FAC)
residual. If the residual is between 3 and 5ppm on the test strips
(found in the test kit) go on to the next step. If the residual is less
than 3ppm, superchlorinate the spa water by adding 1½ teaspoons
of chlorine (sodium dichlor) per 250 gallons
Activate the clean cycle again to circulate the spa water for another
ten-minute period.
), and will normally do
(950 liters)
is
turn
of spa water.
8. ROTATE THE DIVERTER LEVER(S) TO OPPOSITE
POSITION. Activate the
the spa water for Free Available Chlorine (FAC) residual. If the
residual is between 3 and 5ppm on the test strips (between
1 - 5ppm if using the Salt system) go on to the next step. If the
residual is less than 3 ppm, superchlorinate the spa water by adding
1½ teaspoons of chlorine (sodium dichlor) per 250 gallons (950
liters) of spa water. Then
the spa water for another ten-minute period.
until both diverter lever(s) operating positions have been tested.
clean cycle as described in step 5. Test
Activate the clean cycle again to circulate
Repeat this procedure
9. RECHECK the Total Alkalinity (TA) at 80ppm, Calcium Hardness
(CH) between 75-150ppm (if using Salt system between
25-75ppm), then spa water pH at between 7.2 and 7.8. using a
FRESHWATER 5-way test strip.
IMPORTANT: Make sure you adjust your Total Alkalinity first, as
an out-of-balance condition will affect your ability to adjust the pH
correctly, and will prevent the sanitizer from operating effectively.
The spa is ready for use when the spa water has circulated
through each diverter lever operating position and the chlorine
level remains between 3ppm and 5ppm.
10. TEST WATER WEEKLY OR BEFORE EACH TIME
THE SPA IS USED
Page 6
Getting Started
G
ettInG Started
EQUIPMENT COMPARTMENT
The illustration below is to be used as a reference
only (your spa may look different). The equipment
compartment is located behind the front panel of the spa
below the control panel.
1
3
6
EQUIPMENT COMPARTMENT
1. Wavemaster® jet pump
2. No-Fault® heater
3. Silent Flo 5000® circulation pump
4. IQ 2020® control box
7
5
5. Ozone injector
6. Drain
8. Bonding terminal
4
1
2
Getting Started
Page 7
Water QualIty and
aIntenance
m
BASIC INFORMATION
It’s important to have clean water. Water maintenance is one of the least
understood, yet most important, areas of spa ownership. Your dealer
can guide you through the process of achieving and maintaining perfect
water in your spa, given your local conditions.
IMPORTANT: Water Terminology can be found at the end of this
section.
• Always read & refer to the owner's manual for complete information.
• Test your water with a test strip once a week, or each time the spa is used.
• Add chemicals in frequent small amounts to prevent overdosing the spa.
• Use the spa only when the chlorine level is between 1-5 ppm
manually add chlorine as needed.
• When using a Salt System, read & refer to seperate owner's manual.
• It is the spa owner's responsibility to prevent over or under
chlorination.
• Drain & refill water 3-4 times per year depending on how often you use
your spa, and how many people use it (unless using the Salt System).
IMPORTANT: Remember to change your water every three to four
months. Spa water that is maintained using a Salt Sanitizing System may
last much longer - up to twelve months, with proper care*. Refer to the
Salt Sanitizing system owner's manual for detailed instructions.
Check with your HOT SPRING dealer to determine if water in your
region has unique qualities - such as high metal or mineral content - that
should be addressed.
Your program will depend on your water’s mineral content, how often
you use your spa, and how many people use it.
WATER QUALITY CHART
CHEMICAL SAFETY
When using chemicals, read the labels carefully and follow directions
precisely. Though chemicals protect you and your spa when used
correctly, they can be hazardous in concentrated form. Always observe
the following guidelines:
• Allow only a responsible person to handle spa chemicals. Keep them
out of the reach of children.
• Accurately measure the exact quantities specified, never more. Do not
overdose your spa.
• Handle all containers with care. Store in a cool, dry, well ventilated
place.
• Always keep chemical containers closed when not in use. Replace
caps on their proper containers.
• Don't inhale fumes, or allow chemicals to come in contact with your
eyes, nose, or mouth. Wash your hands immediately after use.
• Follow the emergency advice on the product label in case of accidental
contact, or if the chemical is swallowed. Call a doctor or the local
Poison Control Center. If a doctor is needed, take the product container
along with you so that the substance can be identified.
• Don't let chemicals get on surrounding surfaces or landscaping. Don't
use a vacuum cleaner to clean up chemical spills.
• Never smoke around chemicals. Some fumes can be highly flammable.
• Don't store any chemicals in the spa equipment compartment.
HOW TO ADD CHEMICALS
TO THE WATER
IMPORTANT: All spa water chemicals, including granulated dichlor,
MPS, granulated pH increaser or decreaser, granulated total alkalinity
increaser, liquid stain and scale inhibitor, and liquid defoamer must
always be added directly into the filter compartment while the jet pump
is running in its high speed mode, and it must run for a minimum of ten
minutes.
To Administer Spa Water Chemicals:
PARAMETER TARGET MIN - "OK" RANGE - MAX
pH 7.4 7.2 7.8
ALKALINITY 80 ppm 40 ppm 120 ppm
CALCIUM HARDNESS 100 ppm 75 ppm 150 ppm
CALCIUM HARDNESS
(SALT SYSTEM)
CHLORINE 3 ppm 1 ppm 5 ppm
Maintaining the water quality and the cleanliness of the filters in your spa
is your responsibility. Keeping the spa water balanced prolongs the life
of the spa components and will make the water more comfortable. Your
dealer can guide you through the process of achieving and maintaining
perfect water in your spa, given your local conditions. Your program will
depend on your water’s mineral content, how often you use your spa,
and how many people use it. WATKINS WELLNESS has developed
several water care systems and products to simplify water care which
are available from authorized HOT SPRING dealers.
FRESHWATER Salt System
FRESHWATER Salt Test Strips
FRESHWATER 5-way Test Strips
50 ppm 25 ppm 75 ppm
Vanishing Act
CLEAN SCREEN Prefilter
®
Calcium Remover
1. Fold back the cover. Carefully remove and set aside the filter
compartment cover.
2. On your Control Panel:
• Push the CLEAN soft button (on home screen) to turn on the jet
3. Carefully measure the recommended amount of chemical and slowly
pour it into the filter compartment. Use care not to splash chemicals
on your hands, in your eyes, on the spa shell surface, or on the spa
cabinet.
4. Replace the filter compartment cover. After ten minutes, the jet pump
will automatically shut off to complete the procedure. Close and
secure the cover.
IMPORTANT: After administering a super chlorination treatment or nonchlorine shock to your spa, leave the cover open for a minimum of 20
minutes to allow the oxidizer gas to vent. A high concentration of trapped
oxidizer gas which may exist as a result of the shock treatment (not daily
sanitation) may eventually cause discoloration or vinyl degradation to the
bottom of the cover. This type of damage is considered chemical abuse and
is not covered under the terms of the limited warranty.
pump.
DANGER: Risk of Drowning: Never leave an open spa unattended!
*For more information visit www.hotspring.com/save-water
Page 8
Water Quality and Maintenance
FUNDAMENTALS OF
WATER MAINTENANCE
• Testing: Test the water weekly or each time the spa is used with
convenient FRESHWATER 5-way Test Strips or more accurate liquid/
tablet reagent test kit per instructions. Critical parameters: sanitizer
level, pH, Calcium Hardness (CH), and Total Alkalinity (TA). Store test
equipment in a dark, cool, dry place to maintain potency.
• Water Filtration: The filtration used in HOT SPRING spas helps keep
water clean by circulating sanitizer and removing waste from the spa.
Regularly inspect and clean filters for peak performance
• Chemical Balance/pH Control: It is important to adjust the primary
water parameters (Total Alkalinity, Calcium hardness, pH) into the
recommended ranges so that they are stabilized or balanced. Balance
the water chemistry every
time you fill the spa with
new water and then during
the life of that body of
water. Keeping the water in
ALKALINE SPA
WATER
(SCALING
ZONE)
balance prevents damage
by holding the pH in a
safe range and preventing
COMFORT
ZONE
calcium scale formation
on spa equipment. A low
pH can damage metal
components whereas a high
pH can cause high levels of
calcium to form scale. Your
ACIDIC SPA
WATER
(CORROSIVE
ZONE)
dealer should provide a
detailed water chemistry orientation soon after your new spa is filled for
the very first time.
• The following three water components must be kept in balance to avoid
damage to the spa. Do balance these components in the order they
are listed here as each will help you balance the next using a minimum
amount of chemicals.
1. Calcium Hardness (CH) – CH is the measure of the amount of
dissolved calcium in the water. Low levels can make the water
corrosive and high levels cause scale formation of spa components.
The recommended CH reading is between 75 - 150 ppm. A
hardness between 25 - 75 ppm is recommended with a Salt System.
If the CH level is too high, lower it with the VANISHING ACT
calcium remover per instructions. Once in balance, the CH reading
normally remains stable until new water is added. Great care must
be taken when filling the spa from a water softener to ensure that the
calcium remains in balance and avoid damage to the spa.
2. Total Alkalinity (TA) - TA is a measure of the water’s ability to resist
changes of pH or buffer capacity. A low TA allows the pH to fluctuate
easily. The recommended TA reading is between 40 - 120 ppm.
To raise the TA, use FRESHWATER pH/Alkalinity Up (sodium
hydrogen carbonate). To lower the TA, use FRESHWATER pH/
Alkalinity Down (sodium bisulfate). Once the TA is balanced, it
normally remains stable until the next drain/refill. We recommend
you check the TA reading once per month. Raising/lowering the
TA may cause the pH readings to fluctuate widely. Ignore the pH
readings on the test strip while you are balancing the TA.
3. pH - The pH is the measure of the acidity and alkalinity. Maintaining
the proper pH level will optimize the effectiveness of the sanitizer,
preventing damage to the spa and physical discomfort for spa users.
A low pH dissipates sanitizer, causes corrosion, and irritates spa
users. A high pH level will neutralize sanitizer, promote scaling and
cloud water. The recommended pH reading is between 7.2 - 7.8. To
ADD pH
DECREASER
TO LOWER
pH
IDEAL
ADD pH
INCREASER
TO RAISE
pH
lower the pH level, use FRESHWATER pH/Alkalinity Down (sodium
bisulfate). To raise the pH level, use FRESHWATER pH/Alkalinity
Up (sodium carbonate).
• Water Conditioners: Spa fill water varies from location to location and
user to user, therefore it is important to consult with your dealer for an
appropriate program.
a. VANISHING ACT – High levels of calcium and some minerals
can be removed from the water with the single use VANISHING
ACT. High calcium levels can cause scale formation on the spa
equipment and shell.
b. CLEAN SCREEN pre-filter –The CLEAN SCREEN pre-flter
should be used at every fill and top-off to remove contaminants
from the fill water, especially iron, copper, and manganese. Many
water sources including well water contain high concentrations of
minerals that can cause staining of the shell and plastics.
c. Stain and Scale control – For water high in calcium and minerals,
it may be necessary to use an anti-scalant like Stain and Scale
control. As water evaporates from your spa and new water is
added, the amount of dissolved minerals like calcium, copper,
iron, and manganese will increase. (Minimize evaporation by
keeping the cover on the spa whenever possible.) High iron or
copper content in the water may produce green or brown stains
on the spa.
d. Foam Inhibitors - Soap is introduced into the spa water from
users’ bodies and swimming apparel and can cause the spa
water to foam when the jets are used. Low levels of calcium
hardness (soft water) can increase foaming. Although ozone and
Salt Systems can oxidize soap residual, it may become necessary
to add Foam Inhibitors to suppress the foam. Excessive soap in
the water may require a water change to resolve.
• Oxidizers: Ozone and Monopersulfate (MPS) are oxidizers used to
prevent the buildup of contaminants, maximize sanitizer efficiency,
minimize combined chlorine, and improve water clarity. They are
to be used in conjunction with EPA registered sanitizers. The
FRESHWATER III high output ozone system uses Corona Discharge
technology to produce a high concentration of ozone which is injected
into the spa water 24 hours per day. FRESHWATER Chlorine-Free
Oxidizer, Monopersulfate (MPS) is a granular oxidizing chemical.
• Sanitizers: Maintaining the recommended residual level of an EPA
registered sanitizer at all times will decrease the occurrence of unsafe
bacteria and viruses in your spa water. The recommended Free
Available Chlorine (FAC), the amount of available chlorine sanitizer,
is 3.0-5.0 ppm. A low FAC can allow bacteria and viruses to grow
rapidly in the warm water, and a high FAC can cause discomfort to the
user’s eyes, lungs, and skin. Each sanitizer carries its own instructions
regarding how much to use and when to add it to the spa water.
Consult your dealer for their recommendations and instructions on
proper sanitizing of the spa.
a. FRESHWATER Salt System
b. FRESHWATER Concentrated Chlorinating Granules
c. Sodium Dichloro-s-Triazinetrione (sodium dichlor or chlorine)
d. Liquid chlorine (sodium hypochlorite)
e. Brominating Concentrate (one step granular bromine).
f. BaquaSpa
®
(please consult your BAQUASPA manual for
instructions on the use of this product).
IMPORTANT: DO NOT use tri-chlor chlorine, bromo-chloro-dimethylhydantoin (BCDMH), or any type of compressed bromine or chlorine,
acid or any type of sanitizer which is not recommended by WATKINS
WELLNESS.
Water Quality and Maintenance
Page 9
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