HotSpring Grandee NXT, Jetsetter NXT, Envoy NXT Owner's Manual
Highlife ® NXT Collection
Watkins Manufacturing Corporation congratulates you on your decision to enjoy the
finest spa available... Welcome to the growing family of HOT SPRING spa owners.
Before you begin reviewing the manual, please take a moment to register your warranty. Doing so will assist us in contacting you for any
important product notification.
Prior to registering, you will need the serial number that is located within the equipment compartment of your HOT SPRING spa.
To register please go to http:/www.hotspring.com/owners/product-registration or simply scan the QR code below:
FOR YOUR RECORDS
Spa Model/Serial Number:
Date Purchased:
Dealer:
Address:
Cover Serial Number:
Accessory Serial Number:
If you have any questions about any aspect of your spa's set-up, operation or maintenance, contact your authorized HOT SPRING
dealership. They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their expertise will
facilitate the enjoyment of your new HOT SPRING spa.
IMPORTANT: Watkins Manufacturing Corporation reserves the right to change specifications, or design, without notification and without
incurring any obligation.
In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior
surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require
fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by children under 5 years
Important!
of age. Your HOT SPRING spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers
and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building Department will
inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
Your HOT SPRING dealer can provide information on which permits may be required.
TABLE OF CONTENTS
TABLE OF CONTENTS
SAFETY INFORMATION
IMPORTANT SAFETY INSTRUCTIONS .............................. 1
IMPORTANT
SPA INSTRUCTIONS ............................................................. 3
GETTING STARTED
SPA FEATURES......................................................................4
QUICK START-UP INSTRUCTIONS .................................... 5
EQUIPMENT COMPARTMENT DOOR ................................7
EQUIPMENT COMPARTMENT ............................................7
WATER QUALITY AND MAINTENANCE
BASIC INFORMATION ........................................................... 8
CHEMICAL SAFETY .............................................................8
HOW TO ADD CHEMICALS
TO THE WATER......................................................................8
FUNDAMENTALS OF
WATER MAINTENANCE ....................................................... 9
JET MENU
GRANDEE ® NXT (MODEL GGN) JET SYSTEM MENU . 18
ENVOY ® NXT (MODEL KKN) JET SYSTEM MENU ....... 19
JETSETTER ® NXT (MODEL JJN) JET SYSTEM MENU 20
SPA CARE AND MAINTENANCE
DRAIN & REFILL INSTRUCTIONS ..................................... 21
PREVENTION OF FREEZING ............................................ 21
FILTER SYSTEM .................................................................. 22
FILTER CARTRIDGES
REMOVAL & CLEANING .....................................................22
CARE OF THE SPA PILLOWS ............................................22
CARE OF THE EXTERIOR ..................................................23
CARE OF THE SPA COVER ...............................................23
COVER LIFTER SYSTEM ................................................... 24
ELECTRICAL REQUIREMENTS
THE HOT SPRING SPA WATER MAINTENANCE
PROGRAM ............................................................................ 10
VACATION WATER CARE INSTRUCTIONS ..................... 11
WATER TERMINOLOGY ..................................................... 12
OPERATING INSTRUCTIONS
WIRELESS REMOTE
CONTROL PANEL
WIRELESS REMOTE CONTROL ....................................... 13
HOME SCREEN ................................................................... 13
TEMPERATURE CONTROL ...............................................14
MEMORY SCREEN .............................................................14
CLEAN CYCLE SCREEN .................................................... 14
SETTINGS SCREENS ........................................................ 14
JETS CONTROL SCREEN .................................................. 16
ACE ® WATER CARE SCREEN (OPTIONAL) ................... 16
MUSIC SYSTEM SCREEN (OPTIONAL) ........................... 16
LIGHTS CONTROL SCREEN .............................................17
230 VOLT PERMANENTLY CONNECTED MODELS .......25
SERVICE INFORMATION
GENERAL INFORMATION .................................................. 27
GFCI AND HIGH LIMIT THERMOSTAT .............................. 27
NO-FAULT ® HEATER AND INTEGRATED PRESSURE
SWITCH ................................................................................. 27
SILENT FLO ® 5000 CIRCULATION PUMP AND
CIRCULATION PUMP THERMAL CUT-OFF .....................27
MISCELLANEOUS SERVICE INFORMATION .................. 27
ACTS INVALIDATING WARRANTY .................................... 28
DISCLAIMERS ...................................................................... 28
WATKINS CUSTOMER SERVICE ......................................28
TROUBLESHOOTING ......................................................... 28
DOOR PANEL REMOVAL ....................................................30
SPA SPECIFICATIONS ........................................................ 31
DOCKING TRAY FUNCTION BUTTONS ........................... 17
Safety InformatIon
IMPORTANT SAFETY
INSTRUCTIONS
(READ AND FOLLOW ALL
INSTRUCTIONS)
AVOIDING THE RISK TO CHILDREN
DANGER - RISK OF CHILD DROWNING
Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
WARNING
To reduce the risk of injury, do not permit children to use this spa unless
they are closely supervised at all times.
• To reduce the risk of injury, lower water temperatures are
recommended for young children. Children are especially sensitive to
hot water.
• Extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.
DO:
• Make sure you always lock the child resistant locks after using the spa
for your children’s safety. Every HOT SPRING spa is equipped with
a locking cover that meets the ASTM F1346-91 Standard for Safety
Covers.
• Test the water temperature with your hand before allowing children to
enter the spa to be sure that it’s comfortable. Children are especially
sensitive to hot water.
• Remind children that wet surfaces can be very slippery. Make sure
that children are careful when entering or exiting the spa.
DON'T:
• Allow children to climb onto the spa cover.
• Allow children to have unsupervised access to the spa.
AVOIDING THE RISK OF ELECTROCUTION
DANGER - RISK OF ELECTROCUTION
• Connect only to a grounded source.
• Do not bury the power cord. A buried power cord may result in death,
or serious personal injury due to electrocution if direct burial-type cable
is not used, or if improper digging occurs.
• A ground terminal (pressure wire connector) is provided on the control
box inside the unit to permit connection of a minimum No. 8 AWG
(8.4 mm²) solid copper bonding conductor between this point and
any metal equipment, metal water pipe, metal enclosures of electrical
equipment, or conduit within five feet (1.5 m) of the unit as needed to
comply with local requirements.
• Do not operate the audio main controls while inside the spa (if spa is
equipped with an audio component).
• Do not connect any auxiliary components (for example, cable
additional speakers, headphones, additional audio components) to the
audio system unless approved by Watkins Manufacturing Corporation .
• Do not self service audio component by opening or removing spa door
panel as this may expose dangerous voltage or other risk of injury.
Refer all servicing to qualified service personnel.
• Do not attach an external antennae to a spa audio system unless
installed by a licensed electrician in accordance with Article 810 of the
National Electric Code, ANSI/NFPA 70.
WARNING
• To reduce the risk of electrical shock, replace a damaged cord
immediately. Failure to do so may result in death or serious personal
injury due to electrocution.
• Your spa is provided with a Ground Fault Circuit Interrupter (GFCI)
for user and equipment protection. To ensure proper operation of this
important safety device, test according to the following instructions per
electrical configuration.
• 230 volt, permanently installed or converted models:
• A ground terminal is provided on the terminal block (TB-1, system
ground terminal) located inside the control box. To reduce the risk
of electric shock, connect this terminal to the grounding terminal
of your electrical service or supply panel with a continuous green,
insulated copper wire. The wire must be equivalent in size to the
circuit conductors supplying the equipment. In addition, a bonding
terminal (pressure wire connector) is provided on the outside of
the control box for bonding to local ground points. To reduce the
risk of electric shock, this connector should be bonded with a No.
8 AWG (8.4 mm²) solid copper wire to any metal ladders, water
pipes, or other metal within 5 feet (1.5 m) of the spa to comply with
local requirements. The means of disconnection must be readily
accessible, but must be installed at least 5 feet (1.5 m) from the
spa.
• Your spa is provided with a suitably rated circuit breaker to open all
ungrounded supply conductors.
• Your spa uses ground fault circuit interrupters in the electrical
subpanel. Before each use of the spa and with the unit operating,
push the TEST button on each breaker. The switch should click
over to the “Trip” position. Wait 30 seconds and reset each GFCI
breaker by switching it completely off and then completely on.
The switch should then stay on. If either of the interrupters does
not perform in this manner, it is an indication of an electrical
malfunction and the possibility of an electric shock. Disconnect the
power until the fault has been identified and corrected.
IMPORTANT: Failure to wait 30 seconds before resetting the GFCI
may cause the spa’s Power Indicator (on the control panel) to blink. If
this occurs, repeat the GFCI test procedure.
DANGER - RISK OF ELECTRICAL SHOCK
• Install at least 5 feet (1.5 m) from all metal surfaces. A spa may
be installed within 5 feet of a metal surface if each metal surface is
permanently connected by a minimum No. 8 AWG (8.4 mm²) solid
copper conductor attached to the wire ground connector on the
terminal box that is provided for this purpose if in accordance with
National Electrical Code ANSI/NMFPA70-1993.
Safety Information
Page 1
• Do not permit any electrical appliances, such as a light, telephone,
radio, or television within 5 feet (1.5 m) of a spa. Failure to maintain
a safe distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.
• Install your spa is such a way that drainage is away from the electrical
compartment and from all electrical components.
• Persons suffering from obesity, or with a medical history of heart
disease, low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using spa.
UNCLEAN WATER
DO:
• Be sure your spa is connected to the power supply correctly - use a
licensed electrical contractor.
• Disconnect the spa from the power supply before draining the spa or
servicing the electrical components.
• Test the Ground Fault Circuit Interrupter(s) before each use.
• Replace audio components only with identical components (if your spa
is equipped with an audio component).
DON'T:
• Use the spa with the equipment compartment door removed.
• Place electrical appliances within 5 feet (1.5m) of the spa.
• Use an extension cord to connect the spa to its power source. The
cord may not be properly grounded and the connection is a shock
hazard. An extension cord may cause a voltage drop, which will cause
overheating of the jet pump motor and motor damage.
• Attempt to open the electrical control box. There are no user serviceable
parts inside.
RISKS TO AVOID
DANGER - RISK OF INJURY
• To reduce the risk of injury to persons, DO NOT remove suction fittings
(filter standpipes) located in the filter compartment.
• The suction fittings in the spa are sized to match the specific water
flow created by the pump. Never replace a suction fitting with one
rated less than the flow rate marked on the original suction fitting.
• There is a danger of slipping and falling. Remember that wet surfaces
can be very slippery. Take care when entering or exiting the spa.
• Never operate spa if the suction fittings are broken or missing.
• People with infectious diseases should not use the spa.
• Keep any loose articles of clothing, long hair, or hanging jewelry away
from rotating jets or other moving components.
INCREASED SIDE EFFECTS OF MEDICATION
• The use of drugs, alcohol may cause unconsciousness with the
possibility of drowning.
• Persons using medications should consult a physician before using
a spa; some medication may cause a user to become drowsy, while
other medication may affect heart rate, blood pressure, and circulation.
• Persons taking medications which induce drowsiness, such as
tranquilizers, antihistamines, or anticoagulants should not use the spa.
• Keep the water clean and sanitized with correct chemical care. The
recommended levels for your HOT SPRING spa are:
Free Available Chlorine:
3.0-5.0 ppm
Water pH:
7.2-7.8
• Refer to Water Quality and Maintenance section for complete
instructions.
IMPORTANT: Turn on the jet pump for a least ten minutes after adding
ANY spa water chemicals into the filter compartment.
Clean the filter cartridges monthly to remove debris and mineral buildup
which may affect the performance of the hydromassage jets, limit the
flow, or trip the high limit thermostat, which will turn off the entire spa.
Total Alkalinity:
40-120 ppm
Calcium Hardness:
50-150 ppm
AVOIDING THE RISK OF HYPERTHERMIA
Prolonged immersion in hot water can result in HYPERTHERMIA, a
dangerous condition which occurs when the internal temperature of
the body reaches a level above normal 98.6°F (37°C). The symptoms
of hyperthermia include unawareness of impending hazard, failure to
perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.
WARNING
The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.
TO REDUCE THE RISK OF INJURY
• The water in the spa should never exceed 104°F (40°C). Water
temperatures between 100°F and 104°F (36°C and 40°C) are
considered safe for a healthy adult. Lower water temperatures are
recommended for extended use (exceeding ten minutes) and for
young children. Extended use can cause hyperthermia.
• Pregnant or possibly pregnant women should limit spa water
temperatures to 100°F (36°C). Failure to do so may result in
permanent injury to your baby.
• Do not use spa immediately following strenuous exercise.
AVOIDING THE RISK OF SKIN BURNS
HEALTH PROBLEMS AFFECTED BY SPA USE
• Pregnant women should consult a physician before using spa.
Page 2
• To reduce the risk of injury, before entering a spa the user should
measure the water temperature with an accurate thermometer.
• Test the water with your hand before entering the spa to be sure it’s
comfortable.
Safety Information
SAFETY SIGN
Each HOT SPRING spa is shipped with a SAFETY SIGN in the owner’s
package. The sign, which is required as a condition of Product Listing,
should be permanently installed where it is visible to the users of the
spa. To obtain additional SAFETY SIGNS, contact your HOT SPRING
dealer and request Part #70798.
IMPORTANT
SPA INSTRUCTIONS
The following contains important spa information, and we strongly
encourage you to read and apply them.
DO:
• Use and lock the vinyl cover when the spa is not in use, whether it is
empty or full.
• Follow the Spa Care and Maintenance recommendations stated in this
manual.
• Use only approved accessories and recommended spa chemicals and
cleaners.
DON'T:
• Leave the HOT SPRING spa exposed to the sun without water or the
cover in place. Exposure to direct sunlight can cause solar distress of
the shell material.
• Roll or slide the spa on its side. This will damage the siding.
• Lift or drag the vinyl cover by using the cover lock straps; always lift or
carry the cover by using the handles.
• Attempt to open the electrical control box. There are no user
serviceable parts inside. Opening of the control box by the spa owner
will void the warranty. If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not
able to resolve the problem, contact your authorized Hot Spring dealer.
Many problems can easily be diagnosed over the telephone by an
Authorized Service Technician.
SPA SHELL
Your HOT SPRING spa has an acrylic shell. Stains and dirt generally
will not adhere to your spa’s surface. A soft rag should easily remove
most dirt. Most household chemicals are harmful to your spa’s shell
(see below for detailed information on cleaning agents). Always rinse off
any spa shell cleaning agent with fresh water.
IMPORTANT:
1. The following products are the ONLY approved cleaning agents
for your HOT SPRING spa shell: plain water, HOT SPRING
FRESHWATER Spa Shine, Brillianize® or Soft Scrub®. The use of
alcohol or any other household cleaner other than those listed to
clean the spa shell surface is NOT recommended. DO NOT use any
cleaning products containing abrasives or solvents since they may
damage the shell surface, specifically: Simple Green
Spa Mitt. NEVER USE HARSH CHEMICALS! Damage to the shell
by use of harsh chemicals is not covered under the warranty. Always
rinse off any spa shell cleaning agent with fresh water.
2. Iron and copper in the water can stain the spa shell if allowed to go
unchecked. Ask your HOT SPRING dealer about a Stain and Scale
Inhibitor to use if your spa has a high concentration of dissolved
minerals. (Watkins recommends FRESHWATER Stain & Scale
Defense.)
3. Keep all cleaners out of the reach of children and use care when
applying.
®
, Windex® or
SAVE THESE INSTRUCTIONS
Page 3Safety Information
GettInG Started
SPA FEATURES
1 ) Control panel can be removed from the spa
and used as a remote inside or outside the spa.
2 ) The SmartJet ® system lets you divert water
to different combinations of jets simply by turning
the lever.
20
6
10
5
9
3
14
3) The Comfort Control® lever lets you dial in
the ideal amount of air for both the Precision
®
and Moto-Massage® DX Jets.
4) The Water Feature Lever adjusts the amount
of water that flows from the either one of the two
available water features.
5) The Hydromassage jet with directional nozzle
provides maximum performance.
6) The Hydromassage jet with dual port rotary
nozzle provides a V-shaped, pulsating massage.
7) The SoothingStream® Jet has twelve nozzles
that provides treatment to your shoulders and
upper back.
8) The JetStream® jet provides a maximumstrength massage with an invigorating, directional
whirlpool jet.
13
4
16
8
11
12
1
2
7
17
14) Pillow - Most spas come with one or more pillows.
15) Spa Filter provides 100% No-Bypass filtration, all
water passes through the filter before it re-enters the
spa (not illustrated).
9) The HydroStream
®
jet has a strong flow
of water and air which quickly soothes away
tension.
10) The PRECISION directional or rotary jet
delivers a therapeutic massage.
11) The MOTO-MASSAGE DX is a moving jet. It
has two warm streams of water sweeping up and
down the entire length of your back.
12) The Luminescense® Multi-Color FourZone Lighting system, you can individually
control each zone- underwater, bartop, pillows
and water features. The light shown is used
underwater.
13) The BellaFontana® water feature creates
three arcs of dancing water.
Page 4
16) This is the Heater Return and Spa Drain. Ozone
bubbles from the ozone system can also be seen
coming from the drain.
17) The spa is entertainment-ready for easy speaker
installation. This cap can be removed and replaced
with a speaker.
18) The HOT SPRING logo on the front of the spa
illuminates a blue and green color. These colors
indicate the power and ready status of the spa without
having to open the cover to look at the control panel
(not illustrated).
19) The Docking Station charges the remote control.
It also receives wireless communication from the
remote and can be used to turn the Jets and Lights
On and Off (not illustrated below #1).
20) Convenience tray is available as a secondary
placement location for the wireless remote control
panel. Remote will NOT charge in this location.
Getting Started
MOTO-MASSAGE DX JET
The MOTO-MASSAGE DX jet automatically travels up and down in a
sweeping motion, simulating the natural stroking effects of a manual
massage. The intensity of the MOTO-MASSAGE DX jet may be adjusted
by turning the COMFORT CONTROL lever.
The MOTO-MASSAGE DX jet has been factory adjusted to provide
maximum hydromassage, and to achieve full vertical travel with its
COMFORT CONTROL lever in the full air volume position. Should the
MOTO-MASSAGE DX jet not achieve full vertical travel and the problem
is not a closed air control valve or clogged filter cartridge, then your HOT
SPRING Service Center should be contacted.
IMPORTANT: A slow or non-moving MOTO-MASSAGE DX jet may
indicate that the filter cartridge pores are obstructed with dirt, body oils,
or calcification. Follow the filter cartridge cleaning procedures in the Spa
Care and Maintenance section of this manual.
HYDROMASSAGE JETS
The Hydromassage jets have two different nozzle options: directional
and dual port rotary. The directional nozzle allows you to aim the water
in the direction that feels best. The dual port rotary nozzle divides the
water flow into two streams, and then spins.
Turn the faceplate to increase and decrease the jet pressure.
ACCESSORY NOTE: Your HOT SPRING dealer stocks hydromassage
jet kits which can easily be installed in your spa to modify your jets from
directional to dual port rotary.
WATER FEATURE
GRANDEE and ENVOY spas are equipped with a BELLAFONTANA
water feature. This water feature can be turned on or off when the twospeed pump is on low speed (tranquil mode) or high speed. To function
correctly, the water feature on/off lever must be placed in the full on position
only.
If the lever is not in the full on position when the pump is on high speed,
it is likely that the water feature will project water substantially farther out
into the spa as the on/off lever is opened. This is not proper operation.
If this occurs, the pump should be turned off, the water
rotated to the full on position and the pump turned on again.
CAUTION: Partial blockage of water flow at entrance of water feature
will cause the water to flow farther into or over the spa.
feature lever
HOT SPRING LOGO LIGHT
The HOT SPRING logo on the front of the spa illuminates a blue and
green color. These colors indicate the power and ready status of the spa
without having to open the cover to look at the control panel.
Green indicator - water is ready, within 2°F of set temperature
Blue indicator - Power to spa is on
SOOTHINGSTREAM JET
The SOOTHINGSTREAM jet is another unique feature of HOT SPRING
spas. Its outlets are designed to massage the muscles in the upper
back and shoulders, gently and thoroughly. Turn the faceplate clockwise
to increase the jet pressure and counterclockwise to decrease the jet
pressure. Turn the faceplate to increase and decrease the jet pressure.
PRECISION DIRECTIONAL OR ROTARY JETS
PRECISION jets are located above MOTO-MASSAGE DX jets and in
groups of various sizes. They are designed to perform a soft, soothing
massage on your back, shoulders and calves. Adjust the pressure of the
PRECISION jets using the COMFORT CONTROL lever (located closest
to the PRECISION jets).
Refer to the drawings on the following pages to familiarize yourself
with the SMARTJET system menus for your spa. Please note that the
SMARTJET lever side of the spa is always considered the front when
referring to the locations of the different types of jets and jet systems.
The clock positions are correct when facing the spa, standing at
the SMARTJET lever.
Green Indicator: The GREEN indicator will light when the spa water
temperature is within 2°F (1°C) of the set temperature, and will turn
off when the temperature is outside of that range. If you increase or
decrease the temperature setting of the spa, the ready indicator will turn
off until the water temperature reaches the acceptable range for the
new temperature setting. A flashing GREEN indicator means a problem
may exists with the temperature sensor (see Troubleshooting section for
more information).
Blue Indicator: The BLUE indicator is ‘on’ when the spa is properly
supplied with power. It also provides a diagnostic function–a flashing
BLUE indicator indicates that the heater high limit has tripped, meaning
that either the spa water is above its acceptable temperature range,
or a malfunction has occurred within the spa (such as low circulation
due to clogged filters). An ‘off’ BLUE indicator means that there is a
problem with the spa control box or the power supplied to the spa (see
Troubleshooting section for more information).
QUICK START-UP INSTRUCTIONS
BEFORE YOU FILL YOUR SPA
JETSTREAM JET
The JETSTREAM jet is a large orifice hydromassage jet designed to put
maximum massaging action on a specific area of the body. It is located
in the lower part of the spa to afford optimal access for the massaging
of feet, legs, hips, and lower back. The intensity of the JETSTREAM
jets can be altered (except the ones found in the FootWell® system)
using the COMFORT CONTROL lever. JETSTREAM jets located in
the FOOTWELL are not adjustable. Turn the faceplate to increase and
decrease the jet pressure.
Make sure your spa has been properly installed per all local codes, this
includes the location of the spa, the foundation of the spa as well as the
electrical installation of the spa. Installation instructions in the form of a
Pre-Delivery Instruction booklet can be obtained from either your HOT
SPRING dealer or online at:
www.HotSpring.com/planning-tools/pre-delivery-instructions
DO:
• Know which water treatment system you will be using and make sure
HYDROSTREAM JET
The HYDROSTREAM jet is a mid-size hydromassage jet that delivers a
great massage to the feet, back and shoulder areas. Turn the faceplate to
increase and decrease the jet pressure.
• Have FRESHWATER 5-way Test Strips Available.
• Have pH/Alkalinity Up & Down available.
you have necessary chemicals available. Read all of the instructions
that come with the system.
Getting Started
Page 5
• Know the "Hardness" of your water, contact your dealer to help you
with this information. See Water Quality and Maintenance for more
information.
IMPORTANT: Watkins Manufacturing Corporation does not
recommend that the spa be filled with “softened” water, as this may
damage the spa’s equipment.
• Purchase the Clean Screen® pre-filter to remove unwanted
contaminants from the tap water. This is recommended, not required.
DON'T:
• Power up the spa until it has been filled with water! Power to the
spa automatically activates critical components within the spa, such
as controls, heater, circulation pump, and other systems. If power
is supplied to these components prior to the spa being filled, the
components will be damaged, and this may result in a non-warranty
component failure.
• Fill the spa with hot water or cold water with cold water temperature
below 50º F (10º C)! Tripping of the high-limit thermostat may result
causing your spa to stop functioning.
• Use your spa after filling until all of the steps listed below START-UP
are completed!
• Add chlorine if treating your spa with polyhexamethylene biguanide
(Biguanide, PHMB, eg. BaquaSpa
®
) sanitizer.
START-UP
Your HOT SPRING spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the
plumbing after testing and, as a result, may have spotted the spa shell
or the spa siding prior to delivery. Before filling the spa, wipe the spa
shell clean with a soft rag.
The following instructions must be read and followed exactly to ensure
a successful start-up or refill.
1. CLOSE ALL DRAINS AND FILL THE SPA with water through
the filter compartment. Your HOT SPRING spa water level should be
maintained approximately 1½” above the top of the highest jet.
2. AFTER THE SPA HAS BEEN FILLED with water and the
equipment compartment door is secured, power must be applied to
the spa.
• Open the door of the electrical subpanel,
GRANDEE or ENVOY model, reset the 30 amp GFCI breaker first,
verify the system is primed, then reset the 20 amp breaker.
spa is a JETSETTER model reset the 20 amp GFCI breaker first
and verify the system is primed (see step 3),
breaker. Close and secure the subpanel door.
3. TO CHECK THE OPERATION OF THE JET SYSTEM and to
purge any remaining air from the heating system:
• Push the JETS icon on the Home Screen.
• Push the double jet icons to run the jet pumps run on high speed
for one minute.
• Press the OFF icon (far right) once the jet system is full operational
(as indicated by strong, non-surging jets), priming of the
complete, to shut the jets off.
Weak or surging jets are an indication of a low water level condition or
clogged filter cartridges.
IMPORTANT: Be sure the COMFORT CONTROL Levers (see
illustration in Spa Features section) are open by turning each one
If your spa is a
If your
then reset the 30 amp
spa is
clockwise and checking to see that the SMARTJET lever is pointing
in the (3 o’clock) position.
4. USING A TEST STRIP AND APPLICABLE CHEMICALS,
adjust Total Alkalinity (TA) to 80 ppm, Calcium Hardness (CH)
to 100 ppm, then spa water pH to between 7.4 and 7.8. These
procedures are listed in the “Water Quality and Maintenance”
section.
IMPORTANT: Always add spa water chemicals directly into the
filter compartment with the jet pump on high speed for at least
ten minutes. Adjusting the Total Alkalinity (TA) as the first step is
important, as out-of-balance TA will affect your ability to adjust the
pH correctly and will prevent the sanitizer from operating effectively.
5. SUPERCHLORINATE THE SPA WATER by adding 1½
teaspoons of chlorine (sodium dichlor) per 250 gallons (950 liters) of
spa water. Press the Clean Cycle icon on Home screen to circulate
the spa water for a ten-minute period.
6. DURING THE SUPER-CHLORINATION PERIOD, rotate the
SMARTJET lever(s) through both operating positions, letting the
spa water circulate (with jets on) for equal periods of time. The HOT
SPRING spa's SMARTJET levers are designed to operate in the 3
o’clock and 9 o’clock positions.
7. SET THE TEMPERATURE CONTROL, the spa
pre-programmed to reach 100°F (38° C
so within 18 to 24 hours. You may raise or lower the water
temperature by:
• Press the temperature window in the Home Screen to display
the Set Temperature Screen.
• Press or to change the water set temperature.
Place the vinyl cover on the spa and allow the water temperature
to stabilize. Make sure you secure the cover in place using the
cover locks. Periodically check the spa water temperature. When
the water temperature climbs above 90°F (32°C), proceed to the
next step.
To prevent tampering, you can lock your desired temperature
setting. Refer to the Operating section for details.
), and will normally do
is
8. ROTATE THE SMARTJET SYSTEM LEVER(S) TO THE
PRIMARY POSITION (3 O’CLOCK)
described in step 5 to
circulate the spa water. After the clean cycle is complete, test the spa
water for Free Available Chlorine (FAC) residual. If the residual is
between 3 and 5 ppm on the test strips (found in the test kit) go on to
the next step. If the residual is less than 3 ppm, superchlorinate the
spa water by adding 1½ teaspoons of chlorine (sodium dichlor) per
250 gallons
to circulate the spa water for another ten-minute period.
(950 liters)
turn on the CLEAN cycle for ten minutes to
of spa water. Activate the clean cycle again
Activate the clean cycle as
Page 6
Getting Started
9. ROTATE THE SMARTJET SYSTEM LEVER(S) TO 2ND
POSITION
in step 5 to
water
. Test the spa water for Free Available Chlorine (FAC) residual.
If the residual is between 3 and 5 ppm on the test strips (found in
the test kit) go on to the next step. If the residual is less than 3 ppm,
superchlorinate the spa water by adding 1½ teaspoons of chlorine
(sodium dichlor) per 250 gallons (950 liters) of spa water. Then
Activate the clean cycle again to circulate the spa water for another
ten-minute period.
lever(s) operating positions have been tested.
(9 O’CLOCK)
turn on the cycle for ten minutes to circulate the spa
Repeat this procedure until both SMARTJET
Activate the clean cycle as described
IMPORTANT: Make sure you adjust your Total Alkalinity first, as
an out-of-balance condition will affect your ability to adjust the pH
correctly, and will prevent the sanitizer from operating effectively.
The spa is ready for use when the spa water has circulated
through each SMARTJET lever operating position and the
chlorine level remains between 3 ppm and 5 ppm.
11. TEST WATER WEEKLY OR BEFORE EACH TIME
THE SPA IS USED
10. RECHECK the Total Alkalinity (TA) at 80 ppm, Calcium Hardness
(CH) at 100 ppm, then spa water pH at between 7.4 and 7.8. using a
FRESHWATER 5-way test strip.
G
ettInG Started
EQUIPMENT COMPARTMENT DOOR
The equipment compartment door is located below the dock. To remove door, slide each of the 3 clips to the left and lower clip (if clip doesn't slide, slightly
loosen the 2 screws holding the clip). Lower door panel, remove connector from back side of door attached to the Logo light, remove door panel. Reverse
procedure to reattach door panel.
IMPORTANT: Make sure top right side of Logo Light is seated inside spa corner cutout when replacing the door.
EQUIPMENT COMPARTMENT
The illustration below is to be used as a reference only (your spa may look different). The equipment compartment is located behind the front panel of the
spa below the dock.
1
3
6
EQUIPMENT COMPARTMENT
1. Wavemaster® jet pump
2. No-Fault® heater
3. Silent Flo 5000® circulation pump
4. IQ 2020® control box
8
5
5. Ozone injector
6. Main drain (with shut-off valve)
7. Secondary drain
8. Bonding terminal
4
1
2
7
Getting Started
Page 7
Water QualIty and
aIntenance
m
BASIC INFORMATION
It’s important to have clean water. Water maintenance is one of the
least understood, yet most important, areas of spa ownership. Your
dealer can guide you through the process of achieving and maintaining
balanced water in your spa, given your local conditions.
IMPORTANT: Water Terminology can be found at the end of this
section.
• Always read & refer to the owner's manual for complete information.
• Test your water with a test strip once a week, or each time the spa is
used.
• Add chemicals in frequent small amounts to prevent overdosing the
spa.
• Use the spa only when the chlorine level is between 1-5 ppm or
manually add chlorine as needed.
• When using ACE ® System, read & refer to the ACE owner's manual.
• It is the spa owner's responsibility to prevent over or under
chlorination.
IMPORTANT: Remember to change your water every three to four
months. Spa water that is maintained using the ACE Salt Water Sanitizing
System may last much longer - up to twelve months, with proper care*.
Refer to the ACE owner's manual for detailed instructions.
Check with your HOT SPRING dealer to determine if water in your
region has unique qualities - such as high metal or mineral content - that
should be addressed.
Your program will depend on your water’s mineral content, how often
you use your spa, and how many people use it.
WATER QUALITY CHART
CHEMICAL SAFETY
When using chemicals, read the labels carefully and follow directions
precisely. Though chemicals protect you and your spa when used
correctly, they can be hazardous in concentrated form. Always observe
the following guidelines:
• Allow only a responsible person to handle spa chemicals. Keep them
out of the reach of children.
• Accurately measure the exact quantities specified, never more. Do not
overdose your spa.
• Handle all containers with care. Store in a cool, dry, well ventilated
place.
• Always keep chemical containers closed when not in use. Replace
caps on their proper containers.
• Don't inhale fumes, or allow chemicals to come in contact with your
eyes, nose, or mouth. Wash your hands immediately after use.
• Follow the emergency advice on the product label in case of accidental
contact, or if the chemical is swallowed. Call a doctor or the local
Poison Control Center. If a doctor is needed, take the product container
along with you so that the substance can be identified.
• Don't let chemicals get on surrounding surfaces or landscaping. Don't
use a vacuum cleaner to clean up chemical spills.
• Never smoke around chemicals. Some fumes can be highly flammable.
• Don't store any chemicals in the spa equipment compartment.
HOW TO ADD CHEMICALS
TO THE WATER
IMPORTANT: All spa water chemicals, including granulated dichlor,
MPS, granulated pH increaser or decreaser, granulated total alkalinity
increaser, liquid stain and scale inhibitor, and liquid defoamer must
always be added directly into the filter compartment while the jet pump
is running in its high speed mode, and it must run for a minimum of ten
minutes.
PARAMETER TARGET MIN - "OK" RANGE - MAX
pH 7.4 7.2 7.8
ALKALINITY 80 ppm 40 ppm 120 ppm
HARDNESS 100 ppm 50 ppm 150 ppm
CHLORINE 3 ppm 1 ppm 5 ppm
Maintaining the water quality and the cleanliness of the filters in your spa
is your responsibility. Keeping the spa water balanced prolongs the life
of the spa components and will make the water more comfortable. Your
dealer can guide you through the process of achieving and maintaining
perfect water in your spa, given your local conditions. Your program will
depend on your water’s mineral content, how often you use your spa,
and how many people use it. Watkins Manufacturing Corporation has
developed several water care systems and products to simplify water
care which are available from authorized HOT SPRING dealers.
ACE Salt Water Sanitizing System
HOT SPRING FreshWater
EverFresh
*For more information visit www.hotspring.com/ save-water
®
System
®
products
Vanishing Act
FRESHWATER 5-way Salt Test Strips
CLEAN SCREEN Prefilter
®
Calcium Remover
To Administer Spa Water Chemicals:
1. Fold back the cover. Carefully remove and set aside the filter
compartment cover.
2. On your Control Panel:
• Press on Home screen to display Clean Cycle screen.
• Press Start to begin the Clean Cycle.
3. Carefully measure the recommended amount of chemical and slowly
pour it into the filter compartment. Use care not to splash chemicals
on your hands, in your eyes, on the spa shell surface, or on the spa
cabinet.
4. Replace the filter compartment cover. After ten minutes, the jet pump
will automatically shut off to complete the procedure. Close and secure
the cover.
DANGER: Risk of Drowning: Never leave an open spa unattended!
IMPORTANT: After administering a super chlorination treatment or non-
chlorine shock to your spa, leave the cover open for a minimum of 20
minutes to allow the oxidizer gas to vent. A high concentration of trapped
oxidizer gas which may exist as a result of the shock treatment (not daily
sanitation) may eventually cause discoloration or vinyl degradation to the
bottom of the cover. This type of damage is considered chemical abuse and
is not covered under the terms of the limited warranty.
Page 8
Water Quality and Maintenance
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