HotSpring Grandee, Envoy, ARIA, JETSETTER, AR Owner's Manual

Highlife™ Collection

Highlife ® Collection

Watkins Manufacturing Corporation congratulates you on your decision to enjoy the

®

finest spa available... Welcome to the growing family of Hot Spring

Before you begin reviewing the manual, please take a moment to register your warranty. By doing so will help assist us in contacting you
for any important product notification, and help ensure that you and other can enjoy quality products for years to come.

Prior to registering, you will need the serial number that is located within the equipment compartment of your Hot Spring spa.
To register please go to http:/www.hotspring.com/registration or simply scan the QR code below:

FoR youR RecoRdS
Spa Model/Serial Number:
date Purchased:
dealer:
Address:

spa owners.

cover Serial Number:
Accessory Serial Number:

If you have any questions about any aspect of your spa's set-up, operation or maintenance, contact your authorized Hot Spring dealership.
They are trained professionals who are familiar with the product as well as new spa ownership concerns. Their expertise will facilitate the
enjoyment of your new Hot Spring spa.

Important: Watkins manufacturing corporation reserves the right to change specifications, or design, without notification and without incurring
any obligation.

In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior
surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require
fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or spa) by children under 5 years

Important!

of age. your Hot Spring spa is equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety covers
and as a result, is usually exempt from most barrier requirements. As a general practice, your local Building department will
inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit.
your HotSpring dealer can provide information on which permits may be required.

Table of ConTenTS

Table of ConTenTs

safeTy InformaTIon

IMPoRT ANT SAFeTy INSTRucTIoNS ..............................1

IMPoRTANT

SP A INSTRucTIoNS .............................................................3

GeTTInG sT arTed

SP A FeA TuReS ......................................................................4

QuIck ST ART-uP INSTRucTIoNS ....................................5

WaTer QualITy and maInTenanCe

BASIc INFoRMA TIoN ...........................................................7

cHeMIcAl SAFeTy .............................................................7

HoW To Add cHeMIcAlS

To THe WA TeR ......................................................................7

FuNdAMeNT AlS oF

WATeR MAINTeNANce .......................................................8

THe HoT SPRINg

PRogRAM ..............................................................................9

V AcATIoN WA TeR cARe INSTRucTIoNS .....................10

WA TeR TeRMINology .....................................................11

®

SP A WATeR MAINTeNANce

VANguARd ® (Model VV) JeT SySTeM MeNu ..........21

SoVeReIgN ® (Model II) JeT SySTeM MeNu .............22

PRodIgy ® (Model H) JeT SySTeM MeNu ................23

JeTSeTTeR ® (Model JJ) JeT SySTeM MeNu ...........24

sp a Care and maInTenanCe

dRAIN & ReFIll INSTRucTIoNS .....................................25

PReVeNTIoN oF FReeZINg ............................................25

FIl TeR SySTeM ..................................................................26

FIl TeR cARTRIdgeS

ReMoV Al & cleANINg .....................................................26

cARe oF THe SP A PIlloWS ............................................26

cARe oF THe exTeRIoR ..................................................27

cARe oF THe SP A coVeR ...............................................27

coVeR lIFTeR SySTeM ...................................................28

eleCTrICal reQuIremenTs

230 Vol T PeRMANeNTly coNNecTed ModelS .......29

1 15/230 VolT coNVeRTIBle ModelS ..........................30

opera TInG InsTruCTIons

MAIN coNTRol PANel .....................................................12

HoMe ScReeN ...................................................................13

TeMPeRA TuRe coNTRol ..............................................13

lockINg FeA TuReS .........................................................13

JeTS coNTRol ...................................................................14

lIgHT coNTRol .................................................................14

SuMMeR TIMeR ..................................................................15

lANguAge...........................................................................15

BRIgHTNeSS .......................................................................15

AudIo (oPTIoNAl) .............................................................15

AuxIlIARy coNTRol PANel ...........................................16

VISTA® (Model SS) JeT SySTeM MeNu ......................17

JeTs menu

gRANdee ® (Model gg) JeT SySTeM MeNu ............18

eNVoy ® (Model kk) JeT SySTeM MeNu ..................19

1 15 VolT gFcI .....................................................................30

1 15 VolT oPeRATIoN (60Hz oNl y) ................................30

230 Vol T coNVeRSIoN INSTRucTIoNS ......................31

servICe InformaTIon

geNeRAl INFoRMATIoN ..................................................33

gFcI ANd HIgH lIMIT THeRMoSTAT ..............................33

No-FAulT ® HeA TeR ANd INTegRATed PReSSuRe

SWITcH .................................................................................33

SIleNT Flo® 5000 cIRculA TIoN PuMP ANd

cIRculA TIoN PuMP THeRMAl cuT-oFF .....................33

MIScellANeouS SeRVIce INFoRMA TIoN ..................33

AcTS INV AlIdATINg WARRANTy ....................................34

dISclAIMeRS ......................................................................34

WATkINS cuSToMeR SeRVIce ......................................34

TRouBleSHooTINg .........................................................35

SP A SPecIFIcATIoNS ........................................................36

lIMITed WARRANTy ..........................................................37

ARIA® (Model AR) JeT SySTeM MeNu ........................20

Safety InformatIon

IMPORTANT SAFETY
INSTRUCTIONS

(ReAd ANd FolloW All
INSTRucTIoNS)

AVoIdINg THe RISk To cHIldReN

danGer - rIsK of CHIld droWnInG

extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a spa
unless they are supervised at all times.

WarnInG

To reduce the risk of injury, do not permit children to use this spa unless
they are closely supervised at all times.

• To reduce the risk of injury, lower water temperatures are
recommended for young children. children are especially sensitive to
hot water.

• extreme caution must be exercised to prevent unauthorized access
by children. To avoid accidents, ensure that children cannot use a
spa unless they are supervised at all times.

do:

• Make sure you always lock the child resistant locks after using the
spa for your children’s safety. every Hot Spring® spa is equipped with
a locking cover that meets the ASTM F1346-91 Standard for Safety
covers.

• Test the water temperature with your hand before allowing children to
enter the spa to be sure that it’s comfortable. children are especially
sensitive to hot water.

• Remind children that wet surfaces can be very slippery . Make sure
that children are careful when entering or exiting the spa.

don'T:

• Allow children to climb onto the spa cover.

• Allow children to have unsupervised access to the spa.

AVoIdINg THe RISk oF
elecTRocuTIoN

danGer - rIsK of eleCTroCuTIon

• connect only to a grounded source.

• do not bury the power cord. A buried power cord may result in death,

or serious personal injury due to electrocution if direct burial-type
cable is not used, or if improper digging occurs.

• A ground terminal (pressure wire connector) is provided on the control
box inside the unit to permit connection of a minimum No. 8 AWg
(8.4 mm²) solid copper bonding conductor between this point and

any metal equipment, metal water pipe, metal enclosures of electrical
equipment, or conduit within five feet (1.5 m) of the unit as needed to
comply with local requirements.

• do not operate the audio main controls while inside the spa (if spa is
equipped with an audio component).

• do not connect any auxiliary components (for example, cable
additional speakers, headphones, additional audio components)
to the audio system unless approved by Watkins Manufacturing
corporation .

• do not self service audio component by opening or removing cover
as this may expose dangerous voltage or other risk of injury . Refer all
servicing to qualified service personnel.

• do not attach an external antennae to a spa audio system unless
installed by a licensed electrician in accordance with Article 810 of the
National electric code, ANSI/NFPA 70.

WarnInG

• To reduce the risk of electrical shock, replace a damaged cord
immediately . Failure to do so may result in death or serious personal
injury due to electrocution.

• your spa is provided with a ground Fault circuit Interrupter (gFcI)
for user and equipment protection. To ensure proper operation of this
important safety device, test according to the following instructions per
electrical configuration.

• Cord-Connected 115 volt, 20 amp models: The gFcI is located at
the end of the power cord. Before each use, with the unit operating,
push the TeST button. The unit should stop operating and the gFcI
power indicator will go out. Wait 30 seconds and then reset the gFcI
by pushing the ReSeT button. The gFcI power indicator will turn
on, restoring power to the spa. If the interrupter does not perform in
this manner, there may be an electrical malfunction and with it, the
possibility of an electric shock. disconnect the power until the problem
has been corrected.

• 230 volt, permanently installed or converted models:

• A ground terminal is provided on the terminal block (TB-1, system

ground terminal) located inside the control box. To reduce the risk
of electric shock, connect this terminal to the grounding terminal
of your electrical service or supply panel with a continuous green,
insulated copper wire. The wire must be equivalent in size to the
circuit conductors supplying the equipment. In addition, a bonding
terminal (pressure wire connector) is provided on the outside of
the control box for bonding to local ground points. To reduce the
risk of electric shock, this connector should be bonded with a No.
8 AWg (8.4 mm²) solid copper wire to any metal ladders, water
pipes, or other metal within 5 feet (1.5 m) of the spa to comply
with local requirements. The means of disconnection must be
readily accessible, but must be installed at least 5 feet (1.5 m)
from the spa.

• your spa is provided with a suitably rated circuit breaker to open
all ungrounded supply conductors.

• your spa uses ground fault circuit interrupters in the electrical
subpanel. Before each use of the spa and with the unit operating,
push the TeST button on each breaker. The switch should click
over to the “Trip” position. W ait 30 seconds and reset each gFcI
breaker by switching it completely off and then completely on.
The switch should then stay on. If either of the interrupters does
not perform in this manner, it is an indication of an electrical
malfunction and the possibility of an electric shock. disconnect
the power until the fault has been identified and corrected.

Safety Information

Page 1

ImporTanT: Failure to wait 30 seconds before resetting the gFcI

may cause the spa’s Power Indicator (on the control panel) to blink. If
this occurs, repeat the gFcI test procedure.

danGer - rIsK of eleCTrICal sHoCK

• Install at least 5 feet (1.5 m) from all metal surfaces. A spa may
be installed within 5 feet of a metal surface if each metal surface is
permanently connected by a minimum No. 8 AWg (8.4 mm²) solid
copper conductor attached to the wire ground connector on the
terminal box that is provided for this purpose if in accordance with
National electrical code ANSI/NMFPA70-1993.

• do not permit any electrical appliances, such as a light, telephone,
radio, or television within 5 feet (1.5 m) of a spa. Failure to maintain
a safe distance may result in death, or serious personal injury due to
electrocution, if the appliance should fall into the spa.

• Install your spa is such a way that drainage is away from the electrical
compartment and from all electrical components.

do:

• Be sure your spa is connected to the power supply correctly - use a
licensed electrical contractor.

• disconnect the spa from the power supply before draining the spa or
servicing the electrical components.

• Test the ground Fault circuit Interrupter(s) before each use.

• Replace audio components only with identical components (if your

spa is equipped with an audio component).

don'T:

• use the spa with the equipment compartment door removed.

• Place electrical appliances within 5 feet (1.5m) of the spa.

• use an extension cord to connect the spa to its power source. The

cord may not be properly grounded and the connection is a shock
hazard. An extension cord may cause a voltage drop, which will
cause overheating of the jet pump motor and motor damage.

• Attempt to open the electrical control box. There are no user serviceable
parts inside.

• leave audio compartment door open (if your spa is equipped with an
audio component).

RISkS To A VoId

danGer - rIsK of InJury

• To reduce the risk of injury to persons, do NoT remove suction
fittings (filter standpipes) located in the filter compartment.

• The suction fittings in the spa are sized to match the specific water
flow created by the pump. Never replace a suction fitting with one
rated less than the flow rate marked on the original suction fitting.

• There is a danger of slipping and falling. Remember that wet surfaces
can be very slippery . Take care when entering or exiting the spa.

• Never operate spa if the suction fittings are broken or missing.

InCreased sIde effeCTs of medICaTIon

• The use of drugs, alcohol may cause unconsciousness with the
possibility of drowning.

• Persons using medications should consult a physician before using
a spa; some medication may cause a user to become drowsy , while
other medication may affect heart rate, blood pressure, and circulation.

• Persons taking medications which induce drowsiness, such as
tranquilizers, antihistamines, or anticoagulants should not use the spa.

HealTH problems affeCTed by spa use

• Pregnant women should consult a physician before using spa.

• Persons suffering from obesity, or with a medical history of heart

disease, low or high blood pressure, circulatory system problems, or
diabetes should consult a physician before using spa.

unClean WaTer

• keep the water clean and sanitized with correct chemical care. The
recommended levels for your Hot Spring

Free Available chlorine:

3.0-5.0 ppm
Water pH:

7.2-7.6

• Refer to Water Quality and Maintenance section for complete
instructions.

ImporTanT: Turn on the jet pump for a least ten minutes after adding
ANy spa water chemicals into the filter compartment.

clean the filter cartridges monthly to remove debris and mineral buildup
which may affect the performance of the hydromassage jets, limit the
flow, or trip the high limit thermostat, which will turn of f the entire spa.

®

spa are:

T otal Alkalinity:

40-120 ppm

calcium Hardness:

50-150 ppm

avoIdInG THe rIsK of HyperTHermIa

Prolonged immersion in hot water can result in HyPeRTHeRMIA, a
dangerous condition which occurs when the internal temperature of
the body reaches a level above normal 98.6°F (37°c). The symptoms
of hyperthermia include unawareness of impending hazard, failure to
perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and
unconsciousness resulting in a danger of drowning.

WarnInG

The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia in hot tubs and spas.

• People with infectious diseases should not use the spa.

• keep any loose articles of clothing, long hair, or hanging jewelry away

from rotating jets or other moving components.

Page 2

Safety Information

To reduCe THe rIsK of InJury

IMPORTANT

• The water in the spa should never exceed 104°F (40°c). Water
temperatures between 100°F and 104°F (36°c and 40°c) are
considered safe for a healthy adult. lower water temperatures are
recommended for extended use (exceeding ten minutes) and for
young children. extended use can cause hyperthermia.

• Pregnant or possibly pregnant women should limit spa water
temperatures to 100°F (36°c). Failure to do so may result in
permanent injury to your baby .

• do not use spa immediately following strenuous exercise.

avoIdInG THe rIsK of sKIn burns

• To reduce the risk of injury, before entering a spa the user should
measure the water temperature with an accurate thermometer.

• Test the water with your hand before entering the spa to be sure it’s
comfortable.

safeTy sIGn

each Hot Spring ® spa is shipped with a SAFeTy SIgN in the owner’s
package. The sign, which is required as a condition of Product listing,
should be permanently installed where it is visible to the users of the
spa. To obtain additional SAFeTy SIgNS, contact your Hot Spring
dealer and request Part #70798.

SPA INSTRUCTIONS

The following contains important spa information, and we strongly
encourage you to read and apply them.

do:

• use and lock the vinyl cover when the spa is not in use, whether it is
empty or full.

• Follow the Spa care and Maintenance recommendations stated in this
manual.

• use only approved accessories and recommended spa chemicals and
cleaners.

don'T

• leave the Hot Spring spa exposed to the sun without water or the cover
in place. exposure to direct sunlight can cause solar distress of the
shell material.

• Roll or slide the spa on its side. This will damage the siding.

• lift or drag the vinyl cover by using the cover lock straps; always lift or

carry the cover by using the handles.

• Attempt to open the electrical control box. There are no user
serviceable parts inside. opening of the control box by the spa owner
will void the warranty . If you have an operational problem, carefully go
through the steps outlined in the Troubleshooting section. If you are not
able to resolve the problem, contact your authorized Hot Spring dealer.
Many problems can easily be diagnosed over the telephone by an
Authorized Service T echnician.

SAVe THeSe INSTRucTIoNS

Safety Information

Page 3

GettInG Started

SPA FEATURES

1) main Contol panel. The control panel is
accessible from inside or outside the spa and is
designed for ease of use.

2

10

15

7

6

2) The auxillary Control panel, included on
most models, lets you operate your spa from
another location within the spa.

3) The smartJet ® system lets you divert water
to different combinations of jets simply by turning
the lever.

4) The Comfort Control® lever lets you dial in
the ideal amount of air for both the Precision

®

and Moto- Massage® Jets.

5) The Water feature lever adjusts the amount
of water that flows from the either one of the two
available water features.

6) The Hydromassage jet with directional nozzle
provides maximum performance.

7) The Hydromassage jet with dual port rotary
nozzle provides a V-shaped, pulsating massage.

8) The soothing seven® Jet has seven nozzles
that provides treatment to your shoulders and
upper back.

20

5

19

11

9

12

14

3

1

4

8

17

14) The luminescense® four-zone multi-color
lighting system, you can individually control each
zone- underwater, bartop, pillows and water features.
The light shown is used underwater.

15) The bellafontana® water feature creates three
arcs of dancing water.

9) The Jetstream® jet provides a maximum­strength massage with an invigorating, directional
whirlpool jet.

10) The Hydrostream® jet has a strong flow
of water and air which quickly soothes away
tension.

1 1) The precision® jet delivers a therapeutic
massage.

12) The moto-massage

®

dX is a moving jet. It

has two warm streams of water sweeping up and
down the entire length of your back.

13) The moto-massage is a moving jet. It has a
warm stream of water sweeping up and down the
entire length of your back (not illustrated).

16) The soothingstream® water feature delivers a
gentle flow of water (not illustrated).

17) pillow - Most spas come with one or more pillows.

18) spa filter provides 100% No-Bypass filtration, all
water passes through the filter before it re-enters the
spa (not illustrated).

19) This is the heater return and spa drain. ozone
bubbles from the ozone system can also be seen
coming from the drain.

20) The spa is entertainment-ready for easy speaker
installation. This cup holder can be removed and
replaced with a speaker.

Page 4

Getting Started

MoTo-MASSAge JeT

The Moto-Massage jet automatically travels up and down in a sweeping
motion, simulating the natural stroking effects of a manual massage.
The intensity of the Moto-Massage jet may be adjusted by turning the
comfort control lever.

The Moto-Massage jet has been factory adjusted to provide maximum
hydromassage, and to achieve full vertical travel with its comfort
control lever in the full air volume position. Should the Moto-Massage
jet not achieve full vertical travel and the problem is not a closed air
control valve or clogged filter cartridge, then your Hot Spring Service
center should be contacted.

ImporTanT: A slow or non-moving Moto-Massage jet may indicate
that the filter cartridge pores are obstructed with dirt, body oils, or
calcification. Follow the filter cartridge cleaning procedures in the Spa
care and Maintenance section of this manual.

®

HydRoMASSAge JeTS

The Hydromassage jets have two different nozzle options: directional
and dual port rotary . The directional nozzle allows you to aim the water
in the direction that feels best. The dual port rotary nozzle divides the
water flow into two streams, and then spins.
Turn the faceplate clockwise to increase the jet pressure and
counterclockwise to decrease the jet pressure.

aCCessory noTe: your Hot Spring® dealer stocks hydromassage
jet kits which can easily be installed in your spa to modify your jets from
directional to dual port rotary .

clockwise to increase the jet pressure and counterclockwise to
decrease the jet pressure.

WATeR FeATuRe

Vista®, grandee®, envoy ®, and Aria® spas are equipped with a
BellaFontana® water feature. This water feature can be turned on or off
when the two-speed pump is on low speed (tranquil mode) or high speed.
To function correctly, the water feature on/off lever must be placed in the full
on position only .

If the lever is not in the full on position when the pump is on high
speed, it is likely that the water feature will project water substantially
farther out into the spa as the on/off lever is opened. This is not proper
operation. If this occurs, the pump should be turned off, the water
feature lever rotated to the full on position and the pump turned on again.

CauTIon: Partial blockage of water flow at entrance of water feature
will cause the water to flow farther into or over the spa.

Vanguard ® and Sovereign ® models have the Soothing Stream
feature. The water feature is located on the front right corner of the spa.
A lever is used to adjust the water from full flow to completely of f. The
circulation pump of the spa powers the water feature allowing the water
to run all of the time if desired. Turning the water feature lever to it’ s full
clockwise position will shut the water feature off.

ImporT anT: It is recommended that the soothing stream water
feature be turned off before placing the cover onto the spa.

QUICk START-UP INSTRUCTIONS

®

water

SooTHINg SeVeN ® JeT

The Soothing Seven jet is another unique feature of Hot Spring
spas. Its seven outlets are designed to massage the muscles in the
upper back and shoulders, gently and thoroughly . Turn the faceplate
clockwise to increase the jet pressure and counterclockwise to
decrease the jet pressure. Turn the faceplate clockwise to increase the
jet pressure and counterclockwise to decrease the jet pressure.

PRecISIoN ® JeTS

Precision jets are located above Moto-Massage
various sizes. They are designed to perform a soft, soothing massage

on your back and shoulders. Adjust the pressure of the Precision jets
using the comfort control® lever (located closest to the Precision jets).

Refer to the drawings on the following pages to familiarize yourself
with the SmartJet® system menus for your spa. Please note that the
SmartJet lever side of the spa is always considered the front when
referring to the locations of the different types of jets and jet systems.

The clock positions are correct when facing the spa, standing at
the smartJet lever.

®

jets and in groups of

JeTSTReAM ® JeT

The JetStream jet is a large orifice hydromassage jet designed to put
maximum massaging action on a specific area of the body . It is located
in the lower part of the spa to afford optimal access for the massaging of
feet, legs, hips, and l o wer ba ck. The intensity of the JetStream jets can
be altered (except the ones found in the FootWell® system) using the
comfort control lever. JetStream jets located in the FootW ell are not
adjustable. Turn the faceplate clockwise to increase the jet pressure
and counterclockwise to decrease the jet pressure.

HydRoSTReAM ® JeT

The Hydrostream jet is a mid-size hydromassage jet that delivers a
great massage to the feet, back and shoulder areas. Turn the faceplate

BeFoRe you FIll youR SPA

Make sure your spa has been properly installed per all local codes, this
includes the location of the spa, the foundation of the spa as well as the
electrical installation of the spa. Installation instructions in the form of a
Pre-delivery Instruction booklet can be obtained from either your Hot
Spring dealer or online at:
www.hotspring.com/planning-tools/pre-delivery-instructions

do:

• know which water treatment system you will be using and make sure
you have necessary chemicals available. Read all of the instructions
that come with the system.

• Have FreshWater ® 5-way Test Strips Available.

• Have pH/Alkalinity up & down available.

• know the "Hardness" of your water, contact your dealer to help you

with this information. See Water Quality and Maintenance for more
information.
ImporTanT: Watkins Manufacturing corporation does not
recommend that the spa be filled with “softened” water, as this may
damage the spa’s equipment.

• Purchase the cleanScreen® pre-filter to remove unwanted
contaminants from the tap water. This is recommended, not required.

don'T:

• Power up the spa until it has been filled with water! Power to the
spa automatically activates critical components within the spa, such
as controls, heater, circulation pump, and other systems. If power
is supplied to these components prior to the spa being filled, the
components will be damaged, and this may result in a non-warranty
component failure.

• Fill the spa with hot water or cold water with cold water temperature
below 50º F (10º c)! Tripping of the high-limit thermostat may result
causing your spa to stop functioning.

Getting Started

Page 5

don'T:

• use your spa after filling until all of the steps listed below ST AR T-uP
are completed!

• Add chlorine if treating your spa with polyhexamethylene biguanide
(Biguanide, PHMB, eg. BaquaSpa

®

) sanitizer.

START-uP

your Hot Spring® spa has been thoroughly tested during the
manufacturing process to ensure reliability and long-term customer
satisfaction. A small amount of water may have remained in the
plumbing after testing and, as a result, may have spotted the spa shell
or the spa siding prior to delivery . Before filling the spa, wipe the spa
shell clean with a soft rag.

The following instructions must be read and followed exactly to ensure
a successful start-up or refill.

1. Close all draIns and fIll THe spa with water through

the filter compartment. your Hot Spring spa water level should be
maintained approximately 1½” above the top of the highest jet.

2. afTer THe spa Has been fIlled with water and the

equipment compartment door is secured, power must be applied to
the spa.

• 115 volt models: connect the gFcI to the waterproof receptacle
and push the ReSeT button on the gFcI.

• 230 volt models:

spa is a V anguard, Sovereign, converted Prodigy or converted
Jetsetter model reset the 20 amp gFcI breaker first and verify the
system is primed (see step 3),
your spa is a Vista, grandee, envoy or
amp gFcI breaker first, verify the system is primed, then reset the
20 amp breaker. close and secure the subpanel door.

3. T o CHeCK THe operaTIon of THe JeT sysTem and to

purge any remaining air from the heating system:

• Push the JeTS hardbutton button once.

• Push the JeT MAx soft button to make both jet pumps run on high

speed for one minute.

• Press the All oFF s of t bu tt on once the jet system is full operational
(as indicated by strong, non-surging jets), priming of the
complete, to shut the jets off.

Weak or surging jets are an indication of a low water level condition or
clogged filter cartridges.

ImporTanT: Be sure the comfort control levers (see illustration
in Spa Features section) are open by turning each one clockwise
and checking to see that the SmartJet
position.

4. usInG a TesT sTrIp and applICable CHemICals,

adjust Total Alkalinity (TA) to 80 ppm, calcium Hardness (cH)
to 100 ppm, then spa water pH to between 7.4 and 7.6. These
procedures are listed in the “Water Quality and Maintenance”
section.
ImporTanT: Always add spa water chemicals directly into the
filter compartment with the jet pump on high speed for at least
ten minutes. Adjusting the Total Alkalinity (TA) as the first step is
important, as out-of-balance TA will affect your ability to adjust the
pH correctly and will prevent the sanitizer from operating effectively.

5. superCHlorInaTe THe spa WaTer by adding 1½

teaspoons of chlorine (sodium dichlor) per 250 gallons (950 liters)

open the door of the electrical subpanel, if your

then reset the 30 amp breaker. If

Aria model reset the 30

spa is

®

lever is pointing in the

of spa water. Press the soft button next to cleAN (on the home
screen) to circulate the spa water for a ten-minute period.

6. durInG THe super-CHlorInaTIon perIod, rotate

the SmartJet lever(s) through both operating positions, letting the
spa water circulate (with jets on) for equal periods of time. The
Hot Spring spa's SmartJet levers are designed to operate in the 3
o’clock and 9 o’clock positions.

7. seT THe TemperaTure ConTrol, the spa

pre-programmed to reach 100°F (38° c
within 18 to 24 hours. you may raise the water temperature by:

• Pressing the oPTIoNS hard button on the control panel.

• PressingthesoftbuttonnexttoTEMP▲buttononthecontrol

panel to raise the temperature.

• PressingthesoftbuttonnexttoTEMP▼buttononthecontrol

panel to lower the temperature.

Place the vinyl cover on the spa and allow the water temperature
to stabilize. Make sure you secure the cover in place using the
cover locks. Periodically check the spa water temperature. When
the water temperature climbs above 90°F (32°c), proceed to the
next step.
To prevent tampering, you can lock your desired temperature
setting. Refer to the Main control Panel section for details.

), and will normally do so

is

8. roTaTe THe smarTJeT sysTem lever(s) To THe
prImary posITIon (3 o’CloCK)

to cleAN (on the home screen) to
minutes to circulate the spa water. After the clean cycle is complete,
test the spa water for Free A vailable chlorine (FAc) residual. If the
residual is between 3 and 5 ppm on the test strips (found in the
test kit) go on to the next step. If the residual is less than 3 ppm,
superchlorinate the spa water by adding 1½ teaspoons of chlorine
(sodium dichlor) per 250 gallons
soft button next to cleAN
water for a ten-minute period.

(on the home screen)

Press the soft button next

turn on the cleAN cycle for ten

(950 liters)

of spa water. use the

to circulate the spa

9. roTaTe THe smarTJeT sysTem lever(s) To 2nd
posITIon

home screen)
to circulate the spa water
chlorine (FAc) residual. If the residual is between 3 and 5 ppm
on the test strips (found in the test kit) go on to the next step. If
the residual is less than 3 ppm, superchlorinate the spa water by
adding 1½ teaspoons of chlorine (sodium dichlor) per 250 gallons
(950 liters) of spa water. Then use the soft button marked “cleAN”
to circulate the spa water for a ten-minute period. Repeat this
procedure until both SmartJet
been tested.

(9 o’CloCK)

which will turn on the cleAN cycle for ten minutes

Press the cleAN soft button (on the

. Test the spa water for Free Available

®

lever(s) operating positions have

10. reCHeCK the Total Alkalinity (T A) at 80 ppm, calcium Hardness

(cH) at 100 ppm, then spa water pH at between 7.4 and 7.6. using
a FreshWater® 5-way test strip.

ImporTanT: Make sure you adjust your T otal Alkalinity first, as

an out-of-balance condition will affect your ability to adjust the pH
correctly , and will prevent the sanitizer from operating effectively .

The spa is ready for use when the spa water has circulated
through each smartJet lever operating position and the
chlorine level remains between 3 ppm and 5 ppm.

11. TesT W aTer WeeKly or before eaCH TIme
THe spa Is used

Page 6

Getting Started

Water QualIty and

aIntenance

m

BASIC INFORMATION

It’s important to have clean water. W ater maintenance is one of the
least understood, yet most important, areas of spa ownership. your
dealer can guide you through the process of achieving and maintaining
perfect water in your spa, given your local conditions.

ImporTanT: Water Terminology can be found at the end of this
section.

• always read & refer to the owner's manual for complete
information.

• T est your water with a test strip once a week, or each time the spa
is used.

• add chemicals in frequent small amounts to prevent overdosing the
spa.

• use the spa only when the chlorine level is between 1-5 ppm or
manually add chlorine as needed.

• When using aCe ® system, read & refer to the Ace owner's manual.

• It is the spa owner's responsibility to prevent over or under

chlorination.

• drain & refill water 2-4 times per year depending on how often you
use your spa, and how many people use it.

check with your Hot Spring® dealer to determine if water in your region
has unique qualities - such as high metal or mineral content - that
should be addressed.

your program will depend on your water’s mineral content, how often
you use your spa, and how many people use it.

WaTer QualITy CHarT

PARAMeTeR TARgeT MIN - "ok" RANge - MAx

pH 7.4 7.2 7.6
AlkAlINITy 80 ppm 40 ppm 120 ppm
HARdNeSS 100 ppm 50 ppm 150 ppm

cHloRINe 3 ppm 1 ppm 5 ppm

Maintaining the water quality and the cleanliness of the filters in
your spa is your responsibility . keeping the spa water balanced
prolongs the life of the spa components and will make the water
more comfortable. your dealer can guide you through the process of
achieving and maintaining perfect water in your spa, given your local
conditions. your program will depend on your water’s mineral content,
how often you use your spa, and how many people use it. Watkins
Manufacturing corporation has developed several water care systems
and products to simplify water care which are available from authorized
Hot Spring dealers

Ace Salt Water Sanitizing System

Hot Spring FreshWater products

everFresh

®

System

V anishing Act
FreshWater 5-way Salt Test Strips
clean Screen

®

calcium Remover

®

Prefilter

ChEMICAl SAFETY

When using chemicals, read the labels carefully and follow directions
precisely . Though chemicals protect you and your spa when used
correctly , they can be hazardous in concentrated form. Always observe
the following guidelines:

• Allow only a responsible person to handle spa chemicals. keep them
out of the reach of children.

• Accurately measure the exact quantities specified, never more. do not
overdose your spa.

• Handle all containers with care. Store in a cool, dry , well ventilated
place.

• Always keep chemical containers closed when not in use. Replace
caps on their proper containers.

• don't inhale fumes, or allow chemicals to come in contact with your
eyes, nose, or mouth. Wash your hands immediately after use.

• Follow the emergency advice on the product label in case of
accidental contact, or if the chemical is swallowed. call a doctor or the
local Poison control center. If a doctor is needed, take the product
container along with you so that the substance can be identified.

• don't let chemicals get on surrounding surfaces or landscaping. don't
use a vacuum cleaner to clean up chemical spills.

• Never smoke around chemicals. Some fumes can be highly
flammable.

• don't store any chemicals in the spa equipment compartment.

hOw TO Add ChEMICAlS
TO ThE wATER

ImporTanT: All spa water chemicals, including granulated dichlor,
MPS, granulated pH increaser or decreaser, granulated total alkalinity
increaser, liquid stain and scale inhibitor, and liquid defoamer must
always be added directly into the filter compartment while the jet pump
is running in its high speed mode, and it must run for a minimum of ten
minutes.

To administer spa Water Chemicals:

1. Fold back the cover . carefully remove and set aside the filter
compartment cover.

2. on your control Panel, push the cleAN soft button (on home screen)
to turn on the jet pump.

3. carefully measure the recommended amount of chemical and slowly
pour it into the filter compartment. use care not to splash chemicals
on your hands, in your eyes, on the spa shell surface, or on the spa
cabinet.

4. Replace the filter compartment cover . After ten minutes, the jet pump
will automatically shut off to complete the procedure. close and secure
the cover.

danGer: Risk of drowning: Never leave an open spa unattended!

ImporTanT: After administering a super chlorination treatment or

non-chlorine shock to your spa, leave the cover open for a minimum
of 20 minutes to allow the oxidizer gas to vent. A high concentration of
trapped oxidizer gas which may exist as a result of the shock treatment
(not daily sanitation) may eventually cause discoloration or vinyl
degradation to the bottom of the cover. This type of damage is considered
chemical abuse and is not covered under the terms of the limited warranty .

Water Quality and Maintenance

Page 7

FUNdAMENTAlS OF
wATER MAINTENANCE

• Testing: Test the water weekly or each time the spa is used with
convenient FreshWater 5-way test strips or more accurate liquid/
tablet reagent test kit per instructions. critical parameters: sanitizer
level, pH, calcium Hardness (cH), and Total Alkalinity (TA). Store test
equipment in a dark, cool, dry place to maintain potency .

• Water filtration: The 100% no by-pass 24 hour filtration used in
Hot Spring® spas provides the best approach to keeping water clean
by constantly circulating sanitizer and removing waste from the spa.
Regularly inspect and clean filters for peak performance.

• Chemical balance/pH Control: It is important to adjust the primary
water parameters (Total Alkalinity , calcium hardness, pH) into the
recommended ranges so
that they are stabilized or
balanced. Balance the
water chemistry every time
you fill the spa with new
water and then during the
life of that body of water.
keeping the water in
balance prevents damage
by holding the pH in a
safe range and preventing
calcium scale formation
on spa equipment. A low
pH can damage metal
components whereas a
high pH can cause high levels of calcium to form scale. your dealer
should provide a detailed water chemistry orientation soon after your
new spa is filled for the very first time.

• The following three water components must be kept in balance to avoid
damage to the spa. do balance these components in the order they
are listed here as each will help you balance the next using a minimum
amount of chemicals.

1. calcium Hardness (cH) – cH is the measure of the amount

of dissolved calcium in the water. low levels can make the
water corrosive and high levels cause scale formation of spa
components. The recommended cH reading is between
50 - 150 ppm. A hardness of 100 ppm is recommended with the
Ace System. If the cH level is too low, raise it with Hot Spring
FreshWater calcium Increaser, and if the cH level is too high,
lower it with the V anishing Act ® calcium remover per instructions.
once in balance, the cH reading normally remains stable until
new water is added. great care must be taken when filling the
spa from a water softener to ensure that the calcium remains in
balance and avoid damage to the spa.

2. Total Alkalinity (TA) - TA is a measure of the water’s ability to

resist changes of pH or buffer capacity. A low TA allows the pH
to fluctuate easily . The recommended TA reading is between
40 - 120 ppm. To raise the TA, use Hot Spring FreshWater pH/
Alkalinity up (sodium hydrogen carbonate). To lower the TA, use
Hot Spring FreshWater pH/Alkalinity down (sodium bisulfate).
once the TA is balanced, it normally remains stable until the next
drain/refill. We recommend you check the TA reading once per
month. Raising/lowering the TA may cause the pH readings to
fluctuate widely . Ignore the pH readings on the test strip while you
are balancing the TA.

3. pH - The pH is the measure of the acidity and alkalinity.

Maintaining the proper pH level will optimize the effectiveness

AlkAlINe

SPA

WATeR

(ScAlINg

ZoNe)

coMFoRT

ZoNe

AcIdIc

SPA

WATeR

(coRRoSIVe

ZoNe)

Add pH

decReASeR

To loWeR

pH

IdeAl

Add pH

INcReASeR

To RAISe

pH

of the sanitizer, preventing damage to the spa and physical
discomfort for spa users. A low pH dissipates sanitizer, causes
corrosion, and irritates spa users. A high pH level will neutralize
sanitizer, promote scaling and cloud water. The recommended
pH reading is between 7.2 - 7.6. To lower the pH level, use Hot
Spring FreshWater pH/Alkalinity down (sodium bisulfate). To raise
the pH level, use FreshWater pH/Alkalinity up (sodium carbonate).

• Water Conditioners: Spa fill water varies from location to location
and user to user, therefore it is important to consult with your dealer for
an appropriate program.

a. Vanishing Act® – High levels of calcium and some minerals can be

removed from the water with the single use V anishing Act. High
calcium levels can cause scale formation on the spa equipment
and shell.

b. clean Screen® pre-filter –The clean Screen pre-flter should be

used at every fill and top-off to remove contaminants from the
fill water, especially iron, copper, and manganese. Many water
sources including well water contain high concentrations of
minerals that can cause staining of the shell and plastics.

c. Stain and Scale control – For water high in calcium and minerals,

it may be necessary to use an anti-scalant like Stain and Scale
control. As water evaporates from your spa and new water is
added, the amount of dissolved minerals like calcium, copper, iron,
and manganese will increase. (Minimize evaporation by keeping
the cover on the spa whenever possible.) High iron or copper
content in the water may produce green or brown stains on the
spa.

d. Foam Inhibitors - Soap is introduced into the spa water from

users’ bodies and swimming apparel and can cause the spa
water to foam when the jets are used. low levels of calcium
hardness (soft water) can increase foaming. Although ozone and
Ace can oxidize soap residual, it may become necessary to add
Foam Inhibitors to suppress the foam. excessive soap in the
water may require a water change to resolve.

• oxidizers: ozone and Monopersulfate (MPS) are oxidizers used to
prevent the buildup of contaminants, maximize sanitizer efficiency,
minimize combined chlorine, and improve water clarity . They are to be
used in conjunction with eP A registered sanitizers. The FreshWater ®
III high output ozone system uses corona discharge technology
to produce a high concentration of ozone which is injected into the
spa water 24 hours per day . Hot Spring FreshWater chlorine-Free
oxidizer, Monopersulfate (MPS) is a granular oxidizing chemical.

• sanitizers: Maintaining the recommended residual level of an eP A
registered sanitizer at all times will decrease the occurrence of unsafe
bacteria and viruses in your spa water. The recommended Free
Available chlorine (F Ac), the amount of available chlorine sanitizer,
is 3.0-5.0 ppm. A low FAc can allow bacteria and viruses to grow
rapidly in the warm water, and a high FAc can cause discomfort
to the user’s eyes, lungs, and skin. each sanitizer carries its own
instructions regarding how much to use and when to add it to the spa
water. consult your dealer for their recommendations and instructions
on proper sanitizing of the spa.

a. Ace® Salt Water Sanitizing System
b. Hot Spring everFresh® Water care System Hot Spring

FreshWater concentrated chlorinating granules
c. Sodium dichloro-s-Triazinetrione (sodium dichlor or chlorine)
d. Brominating concentrate (one step granular bromine).
e. BaquaSpa® (please consult your BaquaSpa manual for

instructions on the use of this product).

Page 8

Water Quality and Maintenance

ImporTanT: do NoT use tri-chlor chlorine, bromo-chloro-dimethyl­hydantoin (BcdMH), or any type of compressed bromine or chlorine,
acid or any type of sanitizer which is not recommended by Watkins
Manufacturing corporation.

ThE hOT SPRINg

®

SPA wATER

MAINTENANCE PROgRAM

FIllINg THe SPA WITH WATeR

use the clean Screen® pre-filter to remove unwanted contaminants
such as rust, dirt, detergents, and algae from the fill water. dissolved
metals, copper, iron, and manganese are also removed. Instructions
are included with the clean Screen pre-filter. Always fill the spa
through the filter compartment. do not fill your spa using water from a
swimming pool as pool
spa and can damage your spa.

AddINg cHeMIcAlS To THe WATeR

All spa water chemicals, including granulated dichlor, MPS, granulated
pH increaser or decreaser, granulated total alkalinity increaser, liquid
stain and scale inhibitor, and liquid defoamer must always be added
directly into the filter compartment while the jet pump is running in its
high speed mode, and it must run for a minimum of ten minutes with the
cover off. use the clean button/feature to ensure that the chemicals
are properly mixed when adding.

BuIldINg A SANITIZeR RouTINe

during the first month of ownership, measure the sanitizer residual
daily in order to establish a baseline of sanitizer needed vs. spa usage.
Sanitizer needed is the amount of Free A vailable chlorine needed to
accommodate the number of users and their combined usage time. For
example, two spa users for twenty minutes every day creates regular
demand on the sanitizer that is used to determine how much sanitizer
to add in order to maintain the proper residual. If the usage pattern
increases dramatically with invited guests, the amount and frequency of
sanitizer required increases dramatically .

PeRFoRMINg SuPeR cHloRINATIoN/
NoN-cHloRINe SHock TReA TMeNT

A weekly or monthly super chlorination (1.5 tps dichlor/250 gal) or
shock (3tbs mps/250 gal) may be required of your chosen sanitation
program. Increasing chlorine to 5 ppm for 24-48 hours removes
excess waste and chloramines from the water. Sodium dichlor is 6x
stronger than MPS and may be a more appropriate for those users that
experience heavy bather load conditions. operate all jets and leave
the cover open for a minimum of 20 minutes to allow the oxidizer gas
to vent to prevent damage and discoloration to the cover and pillows
after administering a super chlorination or shock to your spa. This type
of damage is considered chemical abuse and is not covered under the
terms of the limited warranty .

ImporTanT

ppm before using your spa.

there are children present!

: Always allow the Free Available chlorine to fall below 5

danGer: Never leave an open spa unattended, especially if

chemicals are very different from those used in a

Ace ® SAlT WATeR SANITIZINg SySTeM

(oPTIoNAl)

The Ace Salt Water Sanitizing System converts water and sodium
chloride salt into chlorine sanitizer. The Ace is compatible with chlorine
based systems and chemicals. Although the system is reduced
maintenance, it is not automatic. It is important that the user regularly
tests and balances the water. A calcium hardness of 50 ppm is
recommended to extend the life of the hardware. consult the manual
for additional instructions.

eVeRFReSH ® WATeR cARe SySTeM

(oPTIoNAl)

The everFresh water care system is comprised of the following
products:

• CleanScreenPre-filter•HotSpring

chlorinating granules, Sodium dichlor

• Hot Spring FreshWater chlorine-Free oxidizer, Monopersulfate (MPS)

•FreshWaterIIIhighoutputozonesystem

• FreshWaterAg+® Silver Ion purifier

The everFresh system introduces silver ions into the spa water via
erosion of silver infused beads which inhibits bacteria growth. When
combined with MPS, or chlorine, waste is oxidized and removed from
the water. It is important to follow the recommended application and
maintenance programs outlined for each product’s use. If the spa is
being used over an extended period of time, such as a whole afternoon
or evening, additional sanitizer will be needed.

Required: Weekly Super chlorinate/Shock the spa to reactivate the
silver ion cartridge, allow the release of silver ions, and quickly destroy
any remaining contaminants. Without this weekly shock treatment, the
silver ion cartridge may stop releasing silver ions into the water.

ImporTanT: use only dichlor sanitizer. Silver is not compatible with
bromine and biguanides. don't use a water clarifier. clarifiers will cause
the spa water to become cloudy .

®

FreshWater® concentrated

MANuAl cHloRINe (SodIuM dIcHloR)

Watkins Manufacturing corporation recommends the use of Hot Spring
FreshWater
sanitizing the water. Sodium dichlor is preferred because it is totally
soluble, dissolves quickly , and is nearly pH neutral. The recommended
Free A vailable chlorine (FAc), the amount of available chlorine sanitize
the spa, 3.0-5.0 ppm.

If the faC is too low: Increase the FAc by adding granulated sodium
dichlor.

If the faC is too high: Allow time to pass and the FAc level will
naturally drop over time.

If the spa smells of chlorine: super chlorinate or shock the spa FAc
chlorine does not have an odor whereas combined spent chlorine
(chloramines) has a strong chlorine odor that can be eliminated by
shocking the water.

ImporTanT: There are several forms of stabilized chlorine available
for use in spas and swimming pools. It is extremely important to choose
one specifically designed for spas. use of an incorrect product such
as tri-chlor which has a very low pH (2.6) and dissolves too quickly in
hot water, results in extremely high levels of chlorine that WIll cause
damage to your spa. use of a liquid or compressed bromine/chlorine
or unapproved sanitizer WIll damage your spa and is specifically not
covered under the terms of the limited warranty .

concentrated chlorinating granules (sodium dichlor) for

Water Quality and Maintenance

Page 9

oZoNe MAINTeNANce

Reduced or no ozone bubbles coming from heater return (clogged
ozone injector) or no ozone, clean the injector:

1. Place 16 ounces of white vinegar into a cup or bucket.

2. carefully loosen the long tubing attached to the bottom of the
ozonator, located in the equipment compartment.

danGer: Place the end of the tubing into the vinegar, making

certain that the end of the tubing sits at the bottom of the container.

3. Run the spa until all 16 ounces of the vinegar are gone. This should
allow

an ample flow of vinegar to be run through the injector and clear

the blockage.

4. Reinstall the tubing to the bottom of the ozonator.

Water chemistry damage is not covered by the warranty. The chemical
levels and water quality in the spa are under your direct control.
With proper basic care, the spa will provide many years of hot water
relaxation. If you are unsure about any chemical or its usage in the spa,
contact your Authorized dealer, or Watkins Manufacturing corporation.

do:

• Add all chemicals slowly into the filter compartment with the jet pump
operating for ten minutes.

• use special care if using baking soda to clean either the interior or
exterior plastic surfaces.

ImporTanT: Watkins Manufacturing corporation doeS NoT
recommend the use of any floating chemical dispenser. damage to
the spa shell or components caused by a floating chemical dispenser
is specifically not covered under the terms of the limited warranty .
Floating dispensers can become trapped in one area and cause an
over-sanitization or release large chunks of sanitizer that very quickly
chemically burns the shell and cover.

don'T:

• use compressed sanitizers.

• use a floater type sanitization system as a low or no maintenance

solution to your spa maintenance program.

• use a sanitizer which is not designed for spas.

• use swimming pool (muriatic) acid to lower pH.

• use household bleach (liquid sodium hypochlorite).

• Broadcast or sprinkle the chemicals onto the water surface. This

method may cause chemically-induced spa surface blistering
(chemical abuse).

VACATION wATER CARE
INSTRUCTIONS

If you plan to be away from home, follow these instructions to ensure
that the water quality of your spa is maintained:

SHoRT TIMe PeRIodS (3-5 dAyS):

1. Adjust the pH by following the instructions outlined in the Water Quality
and Maintenance section.

2. Sanitize the water by following the shock procedures also listed in the
Water Quality and Maintenance section.

3. lock your cover in place using the coverlocks.

4. upon your return, sanitize the water by following the shock
procedures, and balance the pH.

5. If Ace is installed, please refer to Tips section, vacation or limited use
in the Ace owner's Manual.

loNg TIMe PeRIodS (5-14 dAyS):

prior to leaving:

1. At least one day before you leave, set the temperature to its lowest
level. This setting should represent an approximate water temperature
of 80°F (27°c)

ImporTanT: Spa water oxidizers such as sodium dichlor (chlorine)

maintain their level of effectiveness substantially longer in warm water
80°F

(27°c)

than in hot water 101°F to 104°F (38°c - 40°c).

2. Adjust the pH as required. Sanitize the water by following the shock
procedures.

upon your return:

3. Sanitize the water by following the shock procedures. Return the set
temperature to its original setting. The spa water will be safe for you to
use once the Free A vailable chlorine residual level has dropped below

5.0 ppm.

ImporTanT: If you will not be using your spa for an extended period

of time (in excess of 14 days) and an outside maintenance service
(or neighbor) is not available to assist with the water maintenance,
draining or winterizing of the spa is recommended. Spas equipped
with our FreshWater® III ozone system can extend this to 4 weeks.
The FreshWater® III ozone system does not guard against possible
freezing damage, however.

SuPPleMeNTAl WATeR MAINTeNANce

Proper water sanitation and mineral balance (pH control) are absolutely
essential for a complete spa water maintenance program. Here are two
other popular water additives that are optional:

mineral deposit Inhibitors

As water evaporates from your spa and new water is added, the
amount of dissolved minerals will increase. (Minimize evaporation
by keeping the cover on the spa whenever possible.) The spa water
may eventually become “hard” (calcium Hardness too high) enough
to damage the heater by calcifying its surface. Proper pH control can
minimize this.

Normal soap build-up will require water replacement regularly enough
that mineral deposits normally are not a problem.

occasionally , high iron or copper content in the water may produce
green or brown stains on the spa. A stain and scale inhibitor may help
to reduce these metals.

ImporTanT: Well water may contain high concentrations of minerals.
The use of a low water volume, extra-fine pore water filter (in-line pre­filter such as the clean Screen® pre-filter) will help to remove many of
the larger particles during the filling of the spa. In-line pre-filters can be
purchased at your local Hot Spring

foam Inhibitors

Spa water requires changing due to the buildup of soap in the water.
Typically, soap will cause the spa water to foam when the jets are used.
Soap is introduced into the spa water from two sources: users’ bodies,
which retain a soap residual after showering, and swimming apparel,
which retains soap after washing.

Foam inhibitors can suppress foam, but cannot remove soap from the
water. Soap is very dif ficult to remove from the water because soap is
not oxidized by any chemical added to the spa. only ozone can oxidize
soap.

®

dealer.

Page 10

Water Quality and Maintenance

eventually the soap build-up in the water will be concentrated,
resulting in an unclean feeling on the bather’s skin, which is impossible
to remedy . When this occurs, it’s time to drain and refill the spa.
depending on the soap input, the water should last about four months
before needing to be drained.

wATER TERMINOlOgY

The following chemical terms are used in this Water Quality and
Maintenance section. understanding their meaning will help you to
better understand the water maintenance process.

bromamines: compounds formed when bromine combines with
nitrogen from body oils, urine, perspiration, etc. unlike chloramines,
bromamines have no pungent odor, and are ef fective sanitizers.

bromine: A halogen sanitizer (in the same chemical family as chlorine).
Bromine is commonly used in stick, tablet, or granular form.

Calcium Hardness: The amount of dissolved calcium in the spa water .
This should be approximately 50 -150 ppm (Ace: 25 – 75 ppm). High
levels of calcium can cause cloudy water and scaling. low levels can
cause harm to the spa equipment.

Chloramines: compounds formed when chlorine combines with
nitrogen from body oils, urine, perspiration, etc. chloramines can cause
eye irritation as well as having a strong odor.
chloramines are weaker, slower sanitizers.

Chlorine: An ef ficient sanitizing chemical for spas. Watkins
Manufacturing corporation recommends the use of sodium dichlor-type
granulated chlorine. This type is preferred because it is totally soluble
and nearly pH neutral.

Chlorine (or bromine) residual: The amount of chlorine or bromine
remaining after chlorine or bromine demand has been satisfied. The
residual is, therefore,
to kill bacteria, viruses and algae.

Corrosion: The gradual wearing away of metal and plastic spa parts,
usually caused by chemical action. generally , corrosion is caused by
low pH or by
the recommended ranges.

Halogen: Any one of these five elements: fluorine, chlorine, bromine,
iodine, and astatine.

mps: Monopersulfate is the non-chlorine oxidizer used with the
FreshWaterAg

nitric acid: The formulation of nitric acid, a highly corrosive chemical,

the amount of sanitizer which is chemically available

water with levels of TA, cH, pH or sanitizer which are outside

®

silver ion purification system. Not a sanitizer.

+

unlike bromamines,

is a byproduct of the ozone generating process. Nitric acid is produced
in very small quantities and is readily dissolved in the water stream with
ozone.

oxidizer: The use of an oxidizing chemical is to prevent the buildup
of contaminants, maximize sanitizer efficiency, minimize combined
chlorine and improve water clarity . See MPS and ozone.

ozone: ozone is a powerful oxidizing agent which is produced in
nature and artificially by man. ozone forms no byproducts, oxidizes
chloramines, and will not alter the water’s pH.

pH: The measure of the spa water’s acidity and alkalinity. The
recommended pH for the spa water is 7.2 to 7.6. Below 7.0 (considered
neutral), the spa water is too acidic and can damage the heating
system. Above 7.8, the water is too
water, and scale formation on the shell and heater.

ppm: The abbreviation of “parts per million”, the standard measurement
of chemical concentration in water. Identical to mg/l (milligrams per
liter).

reagent: A chemical material in liquid, powder, or tablet form for use in
chemical testing.

sanitizer: Sanitizers are added and maintained at recommended
residuals to protect bathers against pathogenic organisms which can
cause disease and infection in spa water.

scale: Rough calcium-bearing deposits that can coat spa surfaces,
heaters, plumbing lines, and clog filters. generally , scaling is caused by
mineral content combined with high pH. Additionally, scale forms more
readily at higher water temperatures.

super-Chlorination: Also known as “shock treatment.” Super­chlorination is a process of adding significant doses of a quick
dissolving sanitizer (“dichlor” is recommended) to oxidize non-filterable
organic waste and to remove chloramines and bromamines.

T otal alkalinity (Ta): The amount of bicarbonates, carbonates, and
hydroxides present in spa water. Proper total alkalinity is important for
pH control. If the TA is too high, the pH is difficult to adjust. If the TA is
too low, the pH will be dif ficult
range of TA in spa water is 40 to 120 ppm.

alkaline and can result in cloudy

to hold at the proper level. The desired

Water Quality and Maintenance

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