Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
Technical data
Description of the washing machine, 4-5
Control panel
Display
Running a wash cycle, 6
Wash cycles and functions, 7
Table of wash cycles
Wash functions
Detergents and laundry, 8
Detergent dispenser drawer
Preparing the laundry
Special wash cycles
Load balancing system
GB
Precautions and tips, 9
General safety
Disposal
Opening the porthole door manually
Care and maintenance, 10
Cutting off the water or electricity supply
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 11
Service, 12
1
Installation
GB
! This instruction manual should be kept in a safe place for
future reference. If the washing machine is sold, transferred
or moved, make sure that the instruction manual remains
with the machine so that the new owner is able to familiarise himself/herself with its operation and features.
! Read these instructions carefully: they contain vital infor-
mation relating to the safe installation and operation of the
appliance.
Unpacking and levelling
Unpacking
1. Remove the washing machine from its packaging.
2. Make sure that the washing machine has not been
damaged during the transportation process. If it has been
damaged, contact the retailer and do not proceed any
further with the installation process.
3. Remove the 4 protective
screws (used during transportation) and the rubber
washer with the corresponding spacer, located on the
rear part of the appliance
(see figure).
Levelling the machine correctly will provide it with stability,
help to avoid vibrations and excessive noise and prevent it
from shifting while it is operating. If it is placed on carpet or
a rug, adjust the feet in such a way as to allow a sufficient
ventilation space underneath the washing machine.
Connecting the electricity and water
supplies
Connecting the water inlet hose
1. Connect the supply pipe
by screwing it to a cold
water tap using a ¾ gas
threaded connection (see
figure).
Before performing the connection, allow the water to
run freely until it is perfectly
clear.
2. Connect the inlet hose
to the washing machine by
screwing it onto the corresponding water inlet of the
appliance, which is situated on the top right-hand
side of the rear part of the
appliance (see figure).
4. Close off the holes using the plastic plugs provided.
5. Keep all the parts in a safe place: you will need them
again if the washing machine needs to be moved to another location.
! Packaging materials should not be used as toys for
children.
Levelling
1. Install the washing machine on a flat sturdy floor, without
resting it up against walls, furniture cabinets or anything
else.
2. If the floor is not perfectly
level, compensate for any
unevenness by tightening
or loosening the adjustable front feet (see figure);
the angle of inclination,
measured in relation to the
worktop, must not exceed
2°.
3. Make sure that the hose is not folded over or bent.
! The water pressure at the tap must fall within the values
indicated in the Technical details table (see next page).
! If the inlet hose is not long enough, contact a specialised
shop or an authorised technician.
! Never use second-hand hoses.
! Use the ones supplied with the machine.
2
65 - 100 cm
Connecting the drain hose
- 2004/108/EC (Electromagnetic Compatibility)
Connect the drain hose,
without bending it, to a drainage duct or a wall drain
located at a height between
65 and 100 cm from the
floor;
! Do not use extension cords or multiple sockets.
! The cable should not be bent or compressed.
! The power supply cable must only be replaced by autho-
rised technicians.
Warning! The company shall not be held responsible in the
event that these regulations are not respected.
The first wash cycle
GB
alternatively, rest it on
the side of a washbasin
or bathtub, fastening the
duct supplied to the tap
(see figure). The free end
of the hose should not be
underwater.
! We advise against the use of hose extensions; if it is
absolutely necessary, the extension must have the same
diameter as the original hose and must not exceed 150 cm
in length.
Electrical connections
Before plugging the appliance into the electricity socket,
make sure that:
• the socket is earthed and complies with all applicable
laws;
Once the appliance has been installed, and before you use
it for the first time, run a wash cycle with detergent and no
laundry, using the wash cycle “Auto Clean” (see “Cleaning
the washing machine”).
Technical data
Model
Dimensions
Capacity
Electrical
connections
WMD 843
width 59.5 cm
height 85 cm
depth 60,5 cm
from 1 to 8 kg
please refer to the technical data plate
fixed to the machine
• the socket is able to withstand the maximum power load
of the appliance as indicated on the Technical Data Plate
fixed on the machine;
• the power supply voltage falls within the values indicated
on the Technical Data Plate fixed on the machine;
• the socket is compatible with the plug of the washing
machine. If this is not the case, replace the socket or the
plug.
! The washing machine must not be installed outdoors,
even in covered areas. It is extremely dangerous to leave
the appliance exposed to rain, storms and other weather
conditions.
! When the washing machine has been installed, the elec-
This appliance conforms to the following
EC Directives:
- 2006/95/EC (Low Voltage)
- 2002/96/EC
(60°) (1st press of the
3
Description of the washing machine
GB
Control panel
ON/OFF
WASH
Detergent dispenser drawer
Detergent dispenser drawer: used to dispense deter-
gents and washing additives (see “Detergents and laundry”).
CYCLE
SELECTOR
buttons
button
CLEANING
ACTION
button
DISPLAY
MY
CYCLE
button
ANTI
ALLERGY
RINSE
button
TEMPERATURE button : press to decrease the tem-
perature: the value will be shown on the display.
FUNCTION
buttons
DELAY
TIMER
button
SPIN SPEED
button
START/PAUSE
button with
indicator light
TEMPERATURE
button
CHILD LOCK
button
ON/OFF button : press this briefly to switch the machine on or off. The START/PAUSE indicator light, which
flashes slowly in a green colour shows that the machine is
switched on. To switch off the washing machine during the
wash cycle, press and hold the button for approximately 3
seconds; if the button is pressed briefly or accidentally the
machine will not switch off. If the machine is switched off
during a wash cycle, this wash cycle will be cancelled.
WASH CYCLE SELECTOR buttons: used to set the
desired wash cycle (see “Table of wash cycles”).
MY CYCLE button: press and hold the button to store a
cycle with your own set of preferences in the memory of
the machine. To recall a previously stored cycle, press the
MY CYCLE button.
FUNCTION buttons: press the button to select the
desired function. The corresponding indicator light on the
display will switch on.
CLEANING ACTION
wash intensity.
ANTI ALLERGY RINSE
the desired rinse type.
SPIN button : press to reduce or completely exclude
the spin cycle - the value is indicated on the display.
button : to select the desired
button : press to select
CHILD LOCK button : to activate the control panel
lock, press and hold the button for approximately 2
seconds. When the symbol is illuminated, the control
panel is locked. This means it is possible to prevent wash
cycles from being modified accidentally, especially where
there are children in the home. To deactivate the control
panel lock, press and hold the button for approximately 2
seconds.
DELAY TIMER button : press to set a delayed start
time for the selected wash cycle. The delay time will be
shown on the display.
START/PAUSE button with indicator light: when the green indicator light flashes slowly, press the button to start a
wash cycle. Once the cycle has started the indicator light
will remain lit in a fixed manner. To pause the wash cycle,
press the button again; the indicator light will flash in an
orange colour. If the symbol is not illuminated, the door
may be opened. To start the wash cycle from the point at
which it was interrupted, press the button again.
Standby mode
This washing machine, in compliance with new energy saving regulations, is fitted with an automatic standby system
which is enabled after about 30 minutes if no activity is
detected. Press the ON-OFF button briefly and wait for the
machine to start up again.
Consumption in off-mode: 0,5 W
Consumption in Left-on: 0,5 W
4
Display
GB
Z
B
A
X
D
C
E
Y
F
The display is useful when programming the machine and provides a great deal of information.
The two upper strings A and B provide details of the wash cycle selected, the wash cycle phase in progress and all information relating to the progress status of the wash cycle.
String C shows the time remaining until the end of the wash cycle in progress and, if a DELAYED START has been set, the
time remaining until the start of the selected wash cycle.
String D shows the maximum spin speed value (this depends on the selected wash cycle); if the wash cycle does not include
a spin cycle, the string remains unused.
String E shows the maximum temperature value which may be selected (this depends on the wash cycle used); if the temperature of the wash cycle cannot be modified, the string remains unused.
Indicator lights F correspond to the functions and light up when the selected function is compatible with the set wash cycle.
Door locked symbol
If the symbol is lit, this indicates that the washing machine door is locked to prevent it from being opened accidentally. To
prevent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door.
N.B.: if the DELAYE TIMER function has been activated, the door cannot be opened; pause the machine by pressing the
START/PAUSE button if you wish to open it.
! The first time the machine is switched on, you will be asked to select the language and the display will automatically show
the language selection menu.
To select the desired language press the X and Y buttons; to confirm the selection press the Z button.
To change the language switch off the machine and press buttons X, Y, Zsimultaneously until an alarm is heard: the
language-selection menu will be displayed again.
5
Running a wash cycle
GB
1. SWITCH THE MACHINE ON. Press the On/Off
button ; the text POWER ON will appear on the
display and the START/PAUSE indicator light will flash
slowly in a green colour.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated in the table of
programmes on the following page.
3. MEASURE OUT THE DETERGENT. Open the
detergent dispenser drawer and pour the detergent into
the relevant compartments as described in “Detergents
and laundry”.
4. CLOSE THE DOOR.
5. SELECT THE WASH CYCLE. Press one of the WASH
CYCLE SELECTOR buttons to select the required wash
cycle; the name of the wash cycle will appear on the
display. A temperature and spin speed is set for each
wash cycle; these may be adjusted. The duration of the
cycle will appear on the display.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
buttons:
Modifying the temperature and/or spin
speed. The machine automatically selects the
maximum temperature and spin speed set for the
selected wash cycle; these values cannot therefore
be increased. The temperature can be decreased by
pressing the button, until the cold wash “OFF”
setting is reached. The spin speed may be progressively
reduced by pressing the button, until it is completely
excluded (the “OFF” setting). If these buttons are
pressed again, the maximum values are restored.
! Exception: if the
programme is selected, the temperature can be
increased up to a value of 90°C.
Setting a delayed start.
To set a delayed start for the selected programme,
press the corresponding button repeatedly until the
required delay period has been reached. When this
option is enabled, the symbol lights up on the
display. To remove the delayed start function press the
button until the text “OFF” appears on the display.
Set the desired wash intensity.
Option makes it possible to optimise washing
based on the level of soil in the fabrics and on desired
wash cycle intensity.
Select the wash programme: the cycle will be
automatically set to “Normal” as optimised for garments
with an average level of soil (this setting is not applicable to
the “Wool” cycle, which is automatically set to “Delicate”).
For heavily-soiled garments press button until
the “Super Wash” level is reached. This level ensures
a high-performance wash due to a larger quantity of
water used in the initial phase of the cycle and due to
increased drum rotation. It is useful when removing the
most stubborn stains.
It can be used with or without bleach. If you wish to
bleach the items insert the additional compartment
(4) into compartment 1. When pouring the bleach, be
careful not to exceed the “max” level marked on the
central pivot (see figure pag. 8).
(60°)
(1st press of the button)
For lightly-soiled garments or a more delicate treatment
of the fabrics, press button “” until the “Delicate”
level is reached. The cycle will reduce the drum rotation
to ensure washing results are perfect for delicate
garments. If the current selection can be neither set nor
changed, the display will show “Not allowed”.
Set the rinse type.
Option makes it possible to select the desired rinse
type for sensitive skin. Press the button once for the
“Extra Rinse” level, which makes it possible to select
an additional rinse after the standard cycle rinse and
remove all traces of detergent. Press the button again
for the “Sensitive Skin” level, which makes it possible to
select two additional rinses to the standard cycle rinses; it
is recommended for very sensitive skin. Press the button
for the third time for the “Anti allergy Rinse” level, which
makes it possible to select three additional rinses to the
standard cycle rinses and remove major allergens such as
pollen, mites, cat and dog hair. Press the button again to
go back to the “Normal Rinse” rinse type. If the current
adjustment can be neither set nor changed, the display will
show “Not allowed”.
Modifying the cycle settings.
• Press the button to enable the function; the indicator
light corresponding to the button will switch on.
• Press the button again to disable the function; the
indicator light will switch off.
! If the selected function is not compatible with the
programmed wash cycle, the indicator light will flash
and the function will not be activated.
! If the selected function is not compatible with
another function which has been selected previously,
the indicator light corresponding to the first function
selected will flash and only the second function will
be activated; the indicator light corresponding to the
enabled function will remain lit.
! The functions may affect the recommended load value
and/or the duration of the cycle.
7. START THE PROGRAMME. Press the START/PAUSE
button. The corresponding indicator light will become
green, remaining lit in a fixed manner, and the door will be
locked (the DOOR LOCKED symbol will be on). During
the wash cycle, the name of the phase in progress will
appear on the display. To change a wash cycle while
it is in progress, pause the washing machine using the
START/PAUSE button (the START/PAUSE indicator light
will flash slowly in an orange colour); then select the
desired cycle and press the START/PAUSE button again.
To open the door while a cycle is in progress, press
the START/PAUSE button; if the DOOR LOCKED
symbol is switched off the door may be opened. Press
the START/PAUSE button again to restart the wash cycle
from the point at which it was interrupted.
8. THE END OF THE WASH CYCLE. This will be
indicated by the text “END OF CYCLE” on the display;
when the DOOR LOCKED symbol switches off
the door may be opened. Open the door, unload the
laundry and switch off the machine.
! If you wish to cancel a cycle which has already begun,
press and hold the button. The cycle will be stopped
and the machine will switch off.
6
Wash cycles and functions
Table of wash cycles
Detergents
Description of the wash cycle
Wash cycles
Anti Stain
Cotton Standard 60° (1st press of the button) (1): heavily soiled whites
and delicate colours.
Cotton Standard 40° (2nd press of the button) (2): lightly soiled whites
and delicate colours.
Cotton Standard 20° (3rd press of the button): lightly soiled whites and
delicate colours.
Synthetics (1st press of the button): heavily soiled resistant colours.60°800
Synthetics (1st press of the button) (4): lightly soiled resistant colours.40°800
Synthetics (2nd press of the button): lightly soiled delicate colours.40°800
Fast Wash 60' (1st press of the button): to refresh normal soiled garments quic-
kly (not suitable for wool, silk and clothes which require washing by hand).
Fast Wash 30'(2nd press of the button): to refresh lightly soiled garments quic-
kly (not suitable for wool, silk and clothes which require washing by hand).
M
My Cycle: allows for any wash cycle to be stored.
Bed&Bath: washes bathroom laundry and bedlinen.60°1400
Wool: for wool, cashmere, etc.40° 800-
Delicates
Spin (1st press of the button)-1400----8---16’
Rinse (2nd press of the button)-1400---
Pump out (3rd press of the button)-0----8---2’
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors such as
water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.
Max.
temp.
(°C)
40°1400
60°
(Max. 90°)
40°1400-
20°1400-
60° 1400-
30° 800-
30° 0-
Max.
speed
(rpm)
1400
Wash
Prewash
(3)
Bleach
-
-
-
-
-
-
(kg)
pness %
Max. load
Fabric
softener
Residual dam-
Energy consum-
5--- 180’
853 1,09 73 200’
853 1,01 84 185’
8--- 175’
446 1,03 60 110’
446 0,56 60 95’
4---70’
3.5 53 0,84 44 60’
3.5 71 0,20 38 30’
8--- 140’
2---90’
1---80’
8---36’
ption kWh
Total water lt
GB
Cycle duration
1) Test wash cycle in compliance with directive 1061/2010: set wash cycle 60°C (1st press of the button).
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 60°C. The actual washing temperature may differ from the indicated value.
2) Test wash cycle in compliance with directive 1061/2010: set wash cycle 40°C (2nd press of the button).
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for garments
which can be washed at 40°C. The actual washing temperature may differ from the indicated value.
3) At 60 °C the “Prewash” function cannot be selected.
For all Test Institutes:
2) Long wash cycle for cottons: set wash cycle 40°C (2nd press of the button).
4) Long wash cycle for synthetics: set wash cycle 60°C (1st press of the button); temperature of 40°C (press TEMPERATURE button).
Wash functions
Prewash
If this function is selected, the pre-wash cycle will run; this
is useful for removing stubborn stains.
N.B.: put the detergent in the relevant compartment.
! It cannot be used in conjunction with wash cycles ,
, , ,
(60°),(40°),
.
Easy Iron
By selecting this function, the wash and spin cycles will be
modified in order to reduce the formation of creases.
At the end of the cycle the washing machine will perform
slow rotations of the drum; the “Easy Iron” and START/
PAUSE indicator lights will flash (orange) and the text “END
OF CYCLE” will appear on the display. To end the cycle,
press the START/PAUSE button or the “Easy Iron” button.
! It cannot be used with the , “Fast Wash 30’”, , , .
Eco Wash
The Eco Wash function saves energy by not heating the
water used to wash your laundry – an advantage both to
the environment and to your energy bill. Instead, intensified
wash action and water optimisation ensure great wash
results in the same average time of a standard cycle.
For the best washing results we recommend the usage of
a liquid detergent.
! It cannot be used with the , , , , , .
7
Detergents and laundry
M
AX
1
2
4
3
A
B
GB
Detergent dispenser drawer
Good washing results also depend on the correct dose of
detergent: adding too much detergent will not necessarily
result in a more efficient wash, and may in fact cause a
build up on the inside of your appliance and contribute to
environmental pollution.
! Use powder detergent for white cotton garments, for prewashing, and for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.
! Do not use hand washing detergents; they create too
much foam.
Open the detergent dispenser drawer and pour
in the detergent or washing
additive, as follows.
compartment 1: Pre-wash detergent (powder)
Before pouring in the detergent, make sure that extra compartment 4 has been removed.
compartment 2: Detergent for the wash cycle
(powder or liquid)
If liquid detergent is used, it is recommended that the
removable plastic partition A (supplied) be used for proper
dosage.
If powder detergent is used, place the partition into slot B.
compartment 3: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
extra compartment 4: Bleach
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the weight
of the laundry when dry:
Durable fabrics: max. 8 kg
Synthetic fabrics: max. 4 kg
Wool: max. 2 kg
Silk: max. 1 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Special wash cycles
Anti Stain : this programme is suitable to heavily-soiled
garments with resistant colours. It ensures a washing
class that is higher than the standard class (A class). When
running the programme, do not mix garments of different
colours. We recommend the use of powder detergent.
Pre-treatment with special additives is recommended if
there are obstinate stains.
Cotton Standard 20°: ideal for heavily soiled cotton
loads. The effective performance levels achieved at cold
temperatures, which are comparable to washing at 40°,
are guaranteed by a mechanical action which operates at
varying speed, with repeated and frequent peaks.
Bed&Bath: use programme to wash bed linen
and towels in one single cycle: it optimises softener
performance and helps you save time and energy. We
recommend the use of powder detergent.
Wool: the wool wash cycle on this Hotpoint machine has
been tested and approved by The Woolmark Company
for washing wool garments labelled as hand washable
provided that the garments are washed according to the
instructions on the garment label and those issued by the
manufacturer of this washing machine. Hotpoint is the
first washing machine brand to be approved by The
Woolmark Company for Apparel Care- Platinum for its
washing performance and consumption of energy and
water. (M1127)
Delicates: use programme to wash very delicate
garments with decorative features, such as diamantes and
sequins.
To wash silk garments and curtains select the cycle
and set the “Delicate” level from option .
We recommend turning the garments inside out before
washing and placing small items into the special bag
for washing delicates. Use liquid detergent on delicate
garments for best results.
Load balancing system
Before every spin cycle, to avoid excessive vibrations and
to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the
washing rotation speed. If, after several attempts, the load
is not balanced correctly, the machine spins at a reduced
spin speed. If the load is excessively unbalanced, the
washing machine performs the distribution process instead
of spinning. To encourage improved load distribution and
balance, we recommend small and large garments are
mixed in the load.
8
Precautions and tips
20
! This washing machine was designed and constructed in
accordance with international safety regulations. The following information is provided for safety reasons and must
therefore be read carefully.
General safety
• This appliance was designed for domestic use only.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a person responsible for
their safety. Children should be supervised to ensure that
they do not play with the appliance.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
• Do not touch the drained water as it may reach extremely high temperatures.
• Never force the porthole door. This could damage the safety
lock mechanism designed to prevent accidental opening.
• If the appliance breaks down, do not under any circumstances access the internal mechanisms in an attempt
to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two
or three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
• Before loading laundry into the washing machine, make
sure the drum is empty.
Disposal
• Disposing of the packaging materials: observe local regu-
lations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste Electrical
and Electronic Equipment, requires that old household
electrical appliances must not be disposed of in the normal
unsorted municipal waste stream. Old appliances must be
collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact on human health and the environment. The crossed
out “wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the appliance it
must be separately collected. Consumers should contact
their local authority or retailer for information concerning the
correct disposal of their old appliance.
Opening the porthole door manually
In the event that it is not possible to open the porthole
door due to a powercut, and if you wish to remove the
laundry, proceed as follows:
1. remove the plug from the
electrical socket.
2. make sure the water level
inside the machine is lower
than the door opening; if it
is not, remove excess water
using the drain hose, collecting it in a bucket as indicated
in the figure.
3. using a screwdriver, remove the cover panel on the lower front part of the washing
machine (see figure).
4. pull outwards using the tab as indicated in the figure,
until the plastic tie-rod is freed from its stop position; pull
downwards and open the door at the same time.
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
GB
9
Care and maintenance
1
2
A
B
GB
Cutting off the water and electricity
supplies
• Turn off the water tap after every wash cycle. This will limit
wear on the hydraulic system inside the washing machine
and help to prevent leaks.
• Unplug the washing machine when cleaning it and during all maintenance work.
Cleaning the washing machine
• The outer parts and rubber components of the applian-
ce can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
• The washing machine has a “Auto Clean” programme
for its internal parts that must be run with no load in the drum.
For maximum performance you may want to use either
the detergent (i.e. a quantity 10% the quantity specified
for lightly-soiled garments) or special additives to clean
the washing machine. We recommend running a cleaning
programme every 40 wash cycles.
To start the programme press buttons A and B simultaneously for 5 seconds (see figure).
The programme will start automatically and will last approximately 70 minutes. To stop the cycle press the START/
PAUSE button.
Caring for the door and drum of your
appliance
• Always leave the porthole door ajar in order to prevent
unpleasant odours from forming.
Cleaning the pump
The washing machine is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes, small
items (such as coins or buttons) may fall into the pre-chamber which protects the pump, situated in its bottom part.
! Make sure the wash cycle has finished and unplug the
appliance.
To access the pre-chamber:
1. using a screwdriver,
remove the cover panel
on the lower front part of
the washing machine (see
figure);
Cleaning the detergent dispenser drawer
Remove the dispenser by
raising it and pulling it out
(see figure).
Wash it under running water; this operation should be
repeated frequently.
2. unscrew the lid by rotating it anti-clockwise (see figure): a little water may
trickle out. This is perfectly
normal;
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are any
cracks, it should be replaced immediately: during the wash
cycles, water pressure is very strong and a cracked hose
could easily split open.
! Never use second-hand hoses.
10
Troubleshooting
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be solved easily using the following list.
Problem:
The washing machine does not
switch on.
The wash cycle does not start.
The washing machine does not
take in water (the text “NO WATER,
CHECK SUPPLY” appears on the
display).
The washing machine continuously
takes in and
drains water.
Possible causes / Solutions:
• The appliance is not plugged into the socket fully, or is not making contact.
• There is no power in the house.
• The washing machine door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been opened.
• A delayed start has been set (see “Running a wash cycle”).
• The water inlet hose is not connected to the tap.
• The hose is bent.
• The water tap has not been opened.
• There is no water supply in the house.
• The pressure is too low.
• The START/PAUSE button has not been pressed.
• The drain hose is not fitted at a height between 65 and 100 cm from the floor
(see “Installation”).
• The free end of the hose is under water (see “Installation”).
• The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch
the appliance off and contact the Assistance Service. If the dwelling is on one of
the upper floors of a building, there may be problems relating to water drainage,
causing the washing machine to fill with water and drain continuously. Special
anti-draining valves are available in shops and help to avoid this inconvenience.
GB
The washing machine does not
drain or spin.
The washing machine vibrates a lot
during the spin cycle.
The washing machine leaks.
The machine is locked and the display
flashes, indicating an
error code (e.g. F-01, F-..).
There is too much foam.
• The wash cycle does not include draining: some wash cycles require the drain
phase to be started manually (see “Wash cycles and functions”).
• The EASY IRON function has been activated: To complete the wash cycle,
press the START/PAUSE button (see “Wash cycles and functions”).
• The drain hose is bent (see “Installation”).
• The drainage duct is clogged.
• The drum was not unlocked correctly during installation (see “Installation”).
• The washing machine is not level (see “Installation”).
• The washing machine is trapped between cabinets and walls (see “Installation”).
• The water inlet hose is not screwed on properly (see “Installation”).
• The detergent dispenser drawer is blocked (for cleaning instructions, see “Care and maintenance”).
• The drain hose is not fixed properly (see “Installation”).
• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch it back on again.
If the problem persists, contact the Technical Assistance Service.
• The detergent is not suitable for machine washing (it should display the text
“for washing machines” or “hand and machine wash”, or the like).
• Too much detergent was used.
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