Hotpoint WF860, WF840, WF865 User Manual

Instructions

WF865
WF860
WF840

Congratulations on choosing

Ultima!!

2

Front adjustable feet

Dispenser drawer

Hot water inlet

point and

attached fill hose

(red connector)

Cold water inlet

point and

attached fill hose

(blue connector)

Hooked end

support

Drainage

hose

Rating plate

Transit bolts

(both must

be removed

before use)

Plumbing

Indicator Line

label

Control panel

Interlocking

door and

release lever

Mains

cable

Rear feet

Please record the Model number and the Serial number of
your machine on the Back Cover of the book for future
reference.
The Model number can be found on the control panel.
The Serial number can be found on the inner door trim.

The following instructions and information will help you to

get the most out of your new machine...

Safety first!

Installing your machine

A typical wash programme

The dispenser

Cleaning and maintenance

Troubleshooting

After sales service and guarantee

SAFETY

Page 4

INSTALLING

YOUR MACHINE

Pages 5-10

A TYPICAL WASH

PROGRAMME

Pages 11-12

THE

DISPENSER

Pages 13-14

CLEANING &

MAINTENANCE

Page 23

TROUBLE

SHOOTING

Pages 24-25

SERVICE &

GUARANTEE

Pages 26-27

This instruction manual contains important details on using your machine
safely. If you pass the machine onto someone else, make sure that you
give them this manual.

Follow these steps for trouble free installation:
location, transit bolt removal, electricity, water supplies and drainage.
Moving the machine and adjusting the feet.

Washcare tips and a simple step by step guide to using your machine.

Programmes, options and other features

PROGRAMMES

AND OPTIONS

Pages 15-22

Select a programme for any wash including automatic functions,
pre-washes, economy loads, variable temperature and spin speeds.

Guidance on getting the most out of your wash using powders, liquids, tablets and
fabric conditioners.

How to care for your machine by removing and cleaning the dispenser drawer and
compartments, cleaning the door bowl and machine exterior plus the recommended
Maintenance wash.

In the unlikely event that you have problems with your machine, the following
guide may help you to get your machine working correctly straight away.

We give you a unique ‘satisfaction guaranteed’ promise - valid for ninety days
after you have purchased your machine.

3

Safety first

● Dispose of packaging
materials carefully and
keep them well away
from children.

●

When disposing of your
old machine, to minimise
risk of injury to children,
isolate from the electrical
supply, remove the door,
the plug and cut the mains
cable off flush with the
appliance. Dispose of
them separately to make
sure that the appliance
can no longer be plugged
into a mains socket.

● This washing machine is
designed for domestic
use only.

● Before using your
machine remove the
transit bolts and spacers
from the back of the
machine.
Keep the parts you
remove for future
transportation.

● Any electrical work
necessary to install this
machine should be
carried out by a qualified
electrician.

This instruction manual contains important details on using your machine safely.
Please keep it safe for your future reference.
If you pass the machine onto someone else, please make sure that you give them this
manual so that the new owner can read these safety warnings.

✔

✘

4

SAFETY

● Do not plug your
machine into a socket
when your hands are
wet.

● Do not connect the
washing machine to a
single outlet
instantaneous water
heater.

● Do not try to modify
this machine in any way.

● Do not connect the
washing machine
directly to an artificial
water softening unit.
Use the recommended
amount of detergent for
the water hardness in
your area.

● Do not let children play
with the machine or its
controls.

● Do not stand on the
machine or in the door
opening.

● Do not lean on the door
or use the door to lift or
move the machine.

● Do not wash garments
that have previously
been treated with
solvents.

1. Choose a location...

Where you install the machine will affect its performance.

● For your safety and to comply with electrical
regulations, seek professional advice if you want to
install your machine in a bath or shower room.

● Make sure that the electrical socket and water taps are
easily accessible. You should switch off the machine’s
electrical and water supplies when you are not using it.

● Make sure that you allow enough space for the
machine. Select a space at least 600mm wide, 600mm
deep and 850mm high. Also leave enough space to
open the door fully so you can load and unload it easily.

● Where possible the machine should be positioned on a
solid level floor to minimise vibration.

● Take care when you move the machine not to rip any
floor coverings. There are wheels on the bottom rear of
the machine, so tilting it backwards a little is the easiest
way to move it. The weight of the machine may cause
indentations in some floor coverings.

Follow these steps for trouble free installation:

Installing your machine

5

INSTALLING

YOUR MACHINE

This is part of the polystyrene base and should
have stayed intact when you remove the base.

If it has broken off and is still in the machine....

remove it, carefully lay the machine on its side
onto the polystyrene top cap and then remove
the polystyrene block.

Note: You will need a second person to help you lower and raise the machine.

WARNINGS:

● Do not plug
the machine in
and switch it

on at the mains
until the
installation is
completed.

● You will be
charged for a
service call if a
problem with
your machine
is caused by
incorrect
installation or
misuse.

Remove the polystyrene base...

Important check when unpacking your machine:

6

Hold the transit bolt and
slide to the side and then
pull out.
The bolt and spacer
should be removed
intact. (see below)

Using a screwdriver,
remove the screw to
release the plastic cover.

Firstly, unhook the grey
drainage hose and
proceed as follows, taking
care not to loosen the hot
and cold water fill hoses.

Use a standard 13mm
spanner to undo the bolt
until three threads can be
seen on the bolt.
(see below)

3

For safety, you must
replace the plastic cover
over the hole left by the
transit bolt.

(Repeat steps 1 to 4 to
remove the second
transit bolt).

4

2. Remove the transit fixings...

There are two transit bolts fitted under plastic covers, one at
either side of the rear of your machine. These bolts prevent
damage to the machine while it is being transported.
Remove both transit bolts complete with spacers, by
following the instructions below.
Use a screwdriver to release the covers and a standard
13mm spanner to remove both bolts.

INSTALLING

YOUR MACHINE

Location of

transit bolts.

1

2

WARNINGS:

● Before you use
the machine,
remove the two
transit bolts
complete with
spacers.
If you do not
do this,
damage may
occur to your
machine.
Keep the parts
in case you
need them for
future
transportation.

● If and when
you replace the
bolts complete
with spacers
make sure
you do not
overtighten
them.

Example transit bolt

complete with spacer.

Make sure that the electrical socket is accessible. Take the
mains lead from the back of the machine and plug it into the
socket. We do not

recommend wiring your machine directly

into the mains supply.

Changing the mains lead

If you have damaged the existing lead and need a new one,
contact Hotpoint Service UK on 08709 066066 or
www.theservicecentre.co.uk (or in the Republic of Ireland on
1850 302 200). A charge will be made. We strongly advise that
fitting the new lead is carried out by a qualified electrician.

Changing the plug

If you need to change your plug if it does not fit your socket;
isolate the machine from the mains supply. Cut off the
supplied plug and safely dispose of the discarded plug.
Note: If you change the plug, the colour of wires in the mains
lead may not match the colour of the markings which show
the different terminals in the plug. You must wire it as shown
below.

Fuses

Your machine comes fitted with a plug and a 13 amp (13A)
fuse. If you need to replace the fuse, use only those rated at 13
amp (13A) and ASTA approved to BS1362. To change the fuse,
lift the holder to vertical position and lift the fuse out. To
replace the fuse, insert the fuse and push the fuse holder down
into the locked position. Correct replacement is identified by
colour coding or the marking on the base of plug.

WARNING:
Do not use the plug unless the fuse holder is in the locked
position and the top cover firmly replaced.

We do not recommend the use of extension leads.If you need
to do so, consult a qualified electrician.

CE marking shows that this machine meets the
following EEC directives.
Low Voltage Equipment - 72/23/EEC & 93/68/EEC
Electromagnetic Compatibility - 89/336/EEC, 92/31/EEC
& 93/68/EEC.

3. Connect your machine to the electricity supply

7

WARNINGS:

● This machine
must be
earthed.

● Do not use the

plug unless
the fuse cover
is fitted.

● To avoid a

shock hazard,
when
changing a
plug, always
safely discard
the cut off
plug. Do not
insert into any
other socket.

● Seek

professional
advice if you
need to use an
extension
lead.

INSTALLING

YOUR MACHINE

13A ASTA

approved fuse

to BS1362.

Brown (Live)

wire this to

the

terminal

marked ‘L’ or

coloured red.

Green and yellow
(Earth) wire this to the

terminal marked

‘E’, symbol, or
coloured green
and yellow.

Blue (Neutral)

wire this to the
terminal
marked ‘N’ or
coloured black.

Hot and cold fill

1 Unclip both of the fill hoses from the back of the machine.
2 Connect the free end of the grey fill hose with the red

connector to the HOT water supply (see figure1).
Connect the free end of the grey fill hose with the blue
connector to the COLD water supply.

3 Turn on your water supply and check for leaks.

If there is a leak, turn off the water supply, remove the
connector and check that the sealing washer is in place.
Refit the connector and tighten it.
Turn on the water supply.

4 When moving the machine into its final position, make

sure that the hoses are not trapped or kinked.

If the fill hoses are too short:

Longer fill hoses are available from our Genuine Parts and
Accessories Mail Order Hotline UK on 08709 077 077 or
www.theservicecentre.co.uk (or in the Republic of Ireland
on [phone]).
Remove the existing fill hoses from the inlet valves on the
back of the machine and fit the new longer fill hoses as
shown above with the angled ends of the hoses
connected to the machine (see figure 2).

If you have no hot water supply or your hot water
pressure is low:

A cold fill adaptor (figure 3) and fitting instructions are
available from your local Hotpoint authorised Service
Centre or by calling the Genuine Parts and Accessories
Mail Order Hotline UK on 08709 077 077 or
www.theservicecentre.co.uk
(or in the Republic of Ireland on [phone]).

●

Your hot and cold water pressure should be between 3 and 150
psi (21 - 1034 kPa). Incorrect pressures could lead to flooding

.

● The water supply taps should be accessible when the
machine is installed.

● Before connecting the fill hoses, check that water is
running from the water supply taps you will use for your
machine.

● Connect the washing machine to the water supply using
the fill hoses fitted to the machine. Do not use old hoses.

8

WARNINGS:

● The
temperature
of your hot
water supply
should ideally
be 60°C and
no higher
than 70°C as
this could
cause
damage to
your laundry
and the
machine.

● Do not

connect the
machine to a
single outlet
instantaneous
water heater.

4. Connect your machine to the water supply...

figure 1

figure 2

figure 3

INSTALLING

YOUR MACHINE

cold water supply

●

Take care when you remove the drain hose from the clips on
the back of the machine. All machines are tested with water
before they leave the factory so a small amount of water may
still be in the hose.

●

Do not remove the hooked end support from the GREY
drainage hose when using any of the drainage methods
detailed below. You may need to reposition it as required along
the drainage hose.

●

For drainage into a standard work top sink, ensure the outlet
pipe has a minimum diameter of 32mm. If your sink is inset,
the front edge of the basin must be less than 75mm from the
front edge of your worktop, so that the drain hose will hook
securely into the sink. Unclip the drainage hose from the back
of the machine and hook over into the sink. Make sure that the
sink is free of any obstructions and that the sink plug can not
fall into the sink, preventing the water from draining away
freely. Pumped out water may be very hot.

We recommend one of the following drainage
methods:

Standpipe

1 Make sure that the standpipe has a

minimum diameter of 38mm.

2 Remove the drainage hose from the

clips on the back of the machine.

3 Make sure that the top of the

standpipe is positioned at least
500mm from the floor (see figure1).
Use the plumbing indicator line label
on the back of the machine as a
guide.

4 Place the drainage hose

approximately 100mm into the
standpipe.

Under sink waste system

1 Cut out the membrane, bung or

blanking plug (see figure 2).

2 Unclip the drainage hose from the

back of the machine.

3 Move the hooked end support along

the drainage hose as required.

4 Attach the drainage hose securely to

the under sink drainage unit, using a
hose clip (see figure 3).

5 Raise the hooked end support up to

at least 800mm to avoid water being
drawn back into the machine.

figure 3

figure 2

Hose clip

Cut off end

WARNINGS:

● Take care
when using
the sink
drainage
system. The
discharge
water may be
very hot.

● Do not
position the
standpipe
near an
electrical
socket.

● Flooding
could occur
if any part
of the
installation is
not carried
out correctly.

● Remember
you will be
charged for a
service call
for problems
caused by
incorrect
installation,
non-removal
of transit
bolts or

packaging,
leaks from
household
pipework,
loose or
blocked fill
and drain
hoses.

5.Connect the machine to a drainage system...

INSTALLING

YOUR MACHINE

If the GREY drainage hose is too short

A longer drainage hose is available from our Genuine Parts
& Accessories Mail Order Hotline
UK on 08709 077 077 or www.theservicecentre.co.uk
(or in the Republic of Ireland on [phone]).

Hooked end support

500 mm

figure 1

9

7. Adjust the feet...

Once the machine is in place

10

6. Move the machine into position...

Your machine is heavy so care must be taken when moving
it.

● When moving the machine, take care not to kink or
damage the hoses at the back of machine.

● Please take care not to damage any floor coverings
when moving the machine.

WARNING:

● Do not drag
or lift the
machine by
it’s door.

INSTALLING

YOUR MACHINE

●

The spring on each foot will stop them coming loose.

●

Switch the machine on at the plug socket.

●

When your machine is in its intended
location, make sure that it is level by
turning one or both of the front feet
clockwise until the machine stands
firm and level.

The maximum slope of the table top
must not exceed 2˚.

Your machine may become noisy or move about if it is not level.
If necessary, to level the machine adjust the two front feet, as

follows:

Now that you have successfully
installed your new machine, we
advise that you run it through a
95˚ White Cotton programme
without any laundry and without
any detergent in it.
This will check your installation,
connections and drainage, and
will thoroughly clean the interior
before you carry out an actual
wash programme on your laundry.

NOTE: This will take approximately 2
hours to complete.

Continue reading this book to get
to know the various features of
the machine.

TECHNICAL DETAILS

Models

Dimensions

Capacity

Electric
Connections

Spin Speed

Control
programmes
according to
IEC456
directive

WF865, WF860, WF840

59.5cm wide
85cm high
60cm deep

from 1 to 6kg

voltage 220/230 Volts 50Hz

maximum absorbed power 1700W

up to 1600rpm - WF865 & WF860
up to 1400rpm - WF840

Cotton wash
temperature 60˚C
run with a 6kg load

Using your machine

11

The rest of this instruction book will help you to make the most of your new washing
machine. We have created the machine for the way you live, by listening to people just
like you who use our products. You will find that your new machine has many useful
features and is easy to use.

Washcare tips...

Weight of
Wash Load

Two examples
of maximum
wash loads for
different types
of fabric.

COTTON
2 Bath Towels
1 Hand Towel
6 Shirts
6 Blouses
1 pair of
Pyjamas
4 items of
Underwear

= 6kg

SYNTHETIC
2 Children’s
Dresses
4 Shirts
4 Blouses
1 pair of
Pyjamas
4 items of
Underwear

= 3kg

● Your machine can wash a maximum load of 6kg (cotton).

● Do not overload the machine (maximum load 6kg).

In addition to reducing the quality of the wash, this may
also damage your laundry and the machine.

● We strongly recommend that you do not

wash underwired
bras in this machine. Should the wires become detached it
could cause damage to your clothes and the machine. If the
washcare label states that the bra is machine washable, then
we advise placing it in a sealed pillow case or a similar
washbag.

● Do not use the machine if the item to be washed does not
have a wash label.

Before washing laundry we recommend that you do the

following:

● Pre-treat awkward stains with washable treatments.
Do not wash any items that have previously been treated
with solvents.

● Close zips, fasten belts, tie strings and close press studs to
prevent tangling.

● Empty all objects from pockets as they may damage
clothes and the machine.

● Limit the size of absorbent loads, for example towels to 3kg
(7lb) to give good washing and rinsing results.

● Place small items in a wash bag.

● Always follow the care label on items when choosing a wash

programme.

● Wash non-colourfast items or really dirty clothes
separately as they may affect other items.

A TYPICAL WASH

PROGRAMME

Sort your laundry into groups by washcare labels.
Load the machine, making sure that clothes are not trapped
in the door. Close the washing machine door by pushing it
until it clicks.

Press ‘START/CANCEL’ to begin the
wash programme. During the
wash, the programme status lights
will glow to indicate at what stage
in the cycle the programme has
reached.
The ‘Time to End’ displayed will
count down the programme time
to the end of the programme.

3

1

4

5

2

6

WARNINGS:

● Do not allow
children to
play with the
machine or
tamper with
the controls.
This machine
has a Child
Lock feature,
which when
activated
disables all
controls (see
‘Options’).

● Do not
overload the
machine! It
may damage
laundry and
reduce the
quality of
the wash.

● Do not try to
open the door
during the
wash
programme.

● Do not open
the dispenser
drawer
during any
programme.

● In the unlikely
event of
something
not working
see the

Trouble­shooting

section.

At the end of the wash programme ‘End’ will illuminate in
the display window. Also a ‘Keyhole’ will glow indicating the
door is locked. The machine will bleep and the light will go
out when the door can be opened.

7

8

A typical wash programme

12

Select the programme you require.
You will hear a bleep and the
programme temperature will
illuminate in the display window
followed by the spin speed. After 4
seconds the programme length,
‘Time to End’, will be displayed.

Select any optional wash feature(s)
that you may require by pressing
the appropriate button(s),
indicator lights will show what you
have chosen.

Switch the machine off by pressing
the ‘ON/OFF Pause’ button.
We also recommend that you
switch off the electricity and water
supply.

Add detergent and fabric
conditioner, if required, to the
dispenser drawer.
Refer to the detergent
manufacturer’s dosage
instructions.

Switch the machine on by pressing
‘ON/OFF Pause’.
‘On’will illuminate in the display
window.

A TYPICAL WASH

PROGRAMME

Choose a suitable detergent

● Follow the detergent manufacturer’s recommendations to make sure you
use the correct amount for your wash.

● To achieve the best wash results, the water hardness, degree of soiling and load
size need to be considered and the recommended amount of detergent used.

● Choose ‘lowsuds’ automatic powder, liquid or tablets, designed specifically for
automatic washing machines. Do not use handwash detergent, even on the
handwash programme as excessive suds will occur.

● Do not use too much detergent or exceed the maximum level indicators.

● Do not use too little detergent, you will not achieve a clean wash. Follow the

detergent manufacturer’s recommendations.

Prewash detergent
compartment.
Maximum 200ml
powder or 100ml
liquid.

Fabric conditioner
compartment.
120ml maximum

Grate

Fabric conditioner exit channel

(viewed from the rear of the

dispenser drawer).

The dispenser

If you wish to use liquid detergent:

We recommend the use of a detergent ball as provided by your detergent manufacturer.

Main detergent
compartment.
Maximum 400ml
powder or
200ml liquid.

Outlet pipe

13

THE

DISPENSER

Drawer release latch

When you are using
the pre-wash option
with your selected
programme add
detergent to the
pre-wash
compartment
(l symbol).
Add the detergent
for the main wash
to the main
compartment
(ll symbol).

Dispensing liquid detergent

We recommend the use of a detergent dosing ball, as provided by your
detergent manufacturer.

Using in-drum
dosing

Pre-wash

Dispensing tablets

Dispensing powder detergent

To achieve the best wash results the
manufacturer’s recommended amount
of detergent should be measured and
added to the main detergent compart­ment (II symbol) (max. 400ml).

Adding fabric
conditioner

Pour the
recommended
dosage of fabric
conditioner into
the compartment
(flower symbol).
Do not exceed the
maximum fill line.

14

WARNING:

● Do not put any
item(s) into
the drawer
other than
detergents
that are
designed to be
released from
the drawer as
they may cause
damage or
blockage.

Most tablets are dispensed via the machine drum using a net,
or similar device, which is placed on top of the washload
towards the back of the drum. However, some tablets are
designed to be placed in the dispenser drawer. Check the
pack for details.

Dosing devices ­balls, nets etc can
be used.

Place upright, on
top of the wash
load and towards
the back of the
machine.

DO NOT use with
the pre-wash
option.

THE

DISPENSER

Door Locked Indicator...‘Keyhole’ symbol

The ‘Keyhole’symbol will illuminate 2 seconds after you have
pressed the ‘START/CANCEL’ button and will remain lit
throughout the wash programme.
The ‘Keyhole’symbol will be flashing at the end of the
programme to indicate that the door is still locked. When the
symbol goes off you will hear a bleep and the door can then
be opened.

Door not closed

If a flashing ‘Door’ message appears in the display window,
the door has not been closed properly and the programme
will not start. Ensure that the door is closed properly by
pushing it until you hear the catch click.

WARNINGS:

● Do not try to
open the
door during
the wash
programme.

● Do not allow
children to
play with the
machine or
tamper with
the controls.

● If you cancel a
programme
part way
through a
wash or there
is a power
cut, take care
when
opening the
door. The
machine may
contain hot
water.

● This machine
has a Child
Lock feature,
which when
activated
disables all
controls (see
‘Options’).

Progress indicators

Wash programmes

PROGRAMMES

AND OPTIONS

15

On-Off / Selecting a wash programme

Switch the machine ‘On’ by pressing the ‘ON/OFF Pause’
button.
To begin the selected programme press ‘START/CANCEL’. I n
order to switch the machine off at the end of the wash
programme press the ‘ON/OFF Pause’ button.

To change a programme

Press the ‘START/CANCEL’ button once. The machine will
bleep and enter a 2 minute pump out programme.
‘0:02’ will be displayed in the window. Pressing the
‘START/CANCEL’ button again will cancel the programme
totally and ‘On’ will appear in the display window. A different
programme can now be selected by pressing the required
programme button. You might need to add detergent and
fabric conditioner. Press the ‘START/CANCEL’ button to begin
the new programme.

The progress status lights

This set of lights indicate what stage in the wash cycle
the selected programme has reached.
Each light will appear in sequence as each stage of the
programme is reached.

‘START/CANCEL’button

‘ON/OFF Pause’button

Programme selection buttons

Wash programmes

Spin speed

(rpm)

Wash
Temp

˚C

Wash
Label

Press

Button

Display

Window

shows

Fabric

6kg

White cotton and linen
without special finishes

95

6kg

Non-colourfast cotton,
linen or viscose

40

6kg

Colourfast cotton
linen or viscose without
special finishes

60

16

WF865 - 1600
WF860 - 1600
WF840 - 1400

WF865 - 1600
WF860 - 1600
WF840 - 1400

WF865 - 1600
WF860 - 1600
WF840 - 1400

Three
times

Twice

Once

PROGRAMMES

& OPTIONS

Fabric type - Cotton

Maximum

dry weight

load

To select a programme to suit your individual requirements use the following series of
tables, explaining the wash programme buttons and programme details.

The programmes have been listed by Fabric Type.

The programme times ‘Time to End’...

For each wash programme and option(s) selected the machine automatically
calculates the estimated programme length ‘Time to End’. This is displayed in hours
and minutes shortly after the wash programme temperature has been displayed.
The ‘Time to End’ will then remain lit throughout the wash programme and counts
down to the end of the programme.

Note: These estimated programme times are dependant on the temperature and
pressure of the incoming water supply, the option(s) selected and the load being
washed. They may, therefore change during the fill stages of each programme to take
into account the extra heating or filling time required.

To review the current wash programme during the wash cycle...
This feature allows you to check the running wash programme:

●

To view the temperature of the selected programme - Press the ‘

Variable

Temperature

’ button once.

●

To view the spin speed of the selected programme - Press the ‘

Variable

Spin Speed

’ button once.
After a few seconds the display window will return to the ‘Time to End’ showing the
remaining programme length.
If you decide the selected programme does not suit your requirements you can
change the programme, see previous page ‘To change a programme’.

Wash programmes

17

PROGRAMMES

& OPTIONS

1.5kg

Wool mixtures with cotton or
rayon.

40

2.5kg

Shrink resistant hand
washable wool, woollen
blankets.

40

Once

600

600

Spin

speed

(rpm)

Wash
Temp

˚C

Wash
Label

Press

Button

Display

Window

shows

Fabric

Fabric type - Hand Wash Wool

Maximum

dry weight

load

3kg

Silk
Printed acetate

30

Once

400

Spin

speed

(rpm)

Wash
Temp

˚C

Wash

Label

Press

Button

Display

Window

shows

Fabric

Fabric type - Silks and Hand Wash

Maximum

dry weight

load

3kg

Synthetics

Coloured nylon, polyester,
acrylic and cotton mixtures,
cotton or viscose with special
finishes, coloured polyester
and cotton mixtures.

50

3kg

Acrylics

Acrylics and tri-acetate blends
of these fabrics with wool,
polyester and wool blends

40

Once

Twice

800

800

Spin speed

(rpm)

Wash
Temp

˚C

Wash
Label

Press

Button

Display

Window

shows

Fabric

Fabric type - Acrylics and Synthetics

Maximum

dry weight

load

4kg

Handwash
A cool gentle action wash.

25

Twice

800

Wash programmes

18

PROGRAMMES

& OPTIONS

5kg

For freshening up lightly
soiled items.
Warning: not for woollen, silk
or delicate items.

For freshening up lightly
soiled items.
Warning: not for woollen, silk
or delicate items.

60

Once

WF865 - 1600
WF860 - 1600
WF840 - 1400

Spin

speed

(rpm)

Wash

Temp

˚C

Wash
Label

Press

Button

Display

Window

shows

Fabric

Fabric type - Cottons, Fast Wash

Maximum

dry weight

load

6kg

6kg

3kg

6kg

6kg

3kg

Rinse and Spin Fast

Cottons

Rinse and Spin Fast

Cottons

Rinse and Spin Slow

Delicates

Fast Spin

Cottons

Fast Spin

Cottons

Slow Spin

Delicates

Once

Twice

Three
times

Four

times

WF865 - 1600
WF860 - 1600

WF840 - 1400

WF840 - 1400

WF865 - 1600
WF860 - 1600

Spin

speed

(rpm)

Press

Button

Display

Window

shows Fabric

Fabric type - Cottons and Delicates, Rinse and Spin programmes

Maximum

dry weight

load

800

800

Once

Spin

speed

(rpm)

Wash

Temp

˚C

Wash
Label

Press

Button

Display

Window

shows

Fabric

Fabric type - Super Wash Cottons

Maximum

dry weight

load

6kg

An intensive wash programme
to get your whites even whiter.

60

WF865 - 1600
WF860 - 1600
WF840 - 1400

3kg

30

Twice

800

Options

19

Choosing an option button

The features listed below are all available with any wash programme selected.

Stored Programme

● This option allows you to store your favourite programme for when you
next want to use it. Only one programme can be stored in this function.

T

o store a programme: Load your machine and add detergents. Select your

desired programme and any options you require. Press the ‘START/CANCEL’
button, the programme will start. Press the ‘STORED’ button twice and the
programme will be stored for future use. ‘Saving favourite’ in the display
window will remain steady in the display for 2 seconds after it has been saved.

T

o retrieve and use a stored programme: Press the ‘STORED’ button, your

favourite programme will appear on the display. Press the ‘START/CANCEL’
button to start the programme.

T

o change a stored programme: Load your machine and add detergents.

Press the ‘STORED’ button, your favourite programme will appear on the
display. Select the programme and options to suit your new requirements.
Press the ‘START/CANCEL’ button and the programme will start. Press the
‘STORED’button again and the programme will be changed to your new
settings.‘Saving favourite’in the display window will remain steady in the
display for 2 seconds after it has been saved.

Child Lock

● When activated all the buttons will be disabled and a child will not be
able to alter any wash programme or option settings. Once selected
this feature remains activated, even when the machine is ‘off’.

To use this feature press the ‘Child Lock’ button. The child lock icon will light
and the feature is activated. If any of the control buttons are pressed, the
child lock icon will flash and the machine will bleep 3 times: no alterations to
the control settings will be allowed. If power is interrupted, at any time,
pressing any button will reactivate the child lock feature.

To deactivate this feature hold the ‘Child Lock’ button down for 2
seconds. You will then hear a bleep and the child lock icon will go out.

Time Delay

● This feature allows you to delay the start of any wash programme
selected. The programme start can be delayed for a maximum of 24
hours.

To use this feature select the wash programme and any options you require
and then press the ‘Time Delay’ button once. The display window will
indicate ‘1hr’. Repeated pressing of the ‘Time Delay’ button will increase the
delayed start time in 1 hour increments up to 24 hours maximum and will
scroll back to ‘Off’. Once you have selected the appropriate time delay
press the ‘START/CANCEL’ button. The display window will show the set time
delay. The words ‘Time Delay’ will continually flash in the display window and
the time will count down in hours until the end of the Time Delay. Then the
‘Time to End’ will be displayed and the programme will start.

PROGRAMMES

AND OPTIONS

Child Lock button

Stored button

Time Delay button

20

Options

PROGRAMMES

& OPTIONS

Any of the following optional wash features can be selected after the wash programme
selection.
To choose an optional wash feature, press the option button once or in some cases scroll
through the options given in the display window.
Note: If the option selected is not available with the programme you have selected,
an audible beep will sound briefly.

How Dirty

● This option allows the washing machine to take into account how dirty the
washing is.You can select ‘Light’, ‘Normal’ or‘Super’ load soil level and the
selected wash programme is modified accordingly.

This option is set automatically to ‘N

ormal’ soiling which will be displayed adjacent to

the ‘How Dirty’ button. Repeated pressing of the ‘How Dirty’ button allows you to
scroll through the ‘Normal’,‘Super’ and ‘Light’ soiling settings.

This is not available with the Rinse and Spin programmes.
Also ‘Super’ soiling cannot be selected for the Wool, Silk, Fast Wash and
Handwash programmes.

Pre Wash

● This option provides a short wash cycle, at 30˚, before the selected wash
programme starts. It is used to loosen the heavy soil deposits on clothes.
It is recommended that detergent is also used in the Prewash compartment.

To use this option press the ‘Pre-Wash’option button once and illuminates in the
display window above the ‘Pre-Wash’ option button.
Press again to cancel the option.

This option is not available with the Super Wash, Wool, Handwash, Fast Wash
and the Rinse and Spin programmes.

Mini Load

● Select this option for washing a smaller load.
In addition to reducing actual washing time, this option will reduce the water
and energy consumption by up to 50%.

To use this option, press the ‘Mini Load’ option button once and illuminates in the
display window above the ‘Mini Load’ option button.
Press again to cancel the option.
Note:You can reduce the amount of detergent you use with this wash.

This option is not available with Super Wash, Delicates, Wool, Silk or Handwash
programmes.

Reduce Creases

● This option reduces the wash action and spin speed for delicate clothes.

To use this option press the ‘Reduce Creases’ option button once and illuminates in
the display window above the ‘Reduce Creases’ option button.
Press again to cancel the option.

This option is not available with Super Wash, 95˚ Cotton, 30˚ Fast Wash,Wool,
Silk, Handwash and Spin only programmes.

Pre Wash

Mini Load

How Dirty

Reduce Creases

Options

Rinse Hold

● This option holds clothes in the final rinse water, keeping them fresh
until you are ready to complete the programme

To use this option press the ‘Rinse Hold’ button once, illuminates in the
display window above the ‘Rinse Hold’ option button. Complete the final spin
by pressing the ‘Rinse Hold’ button again when the symbol is flashing.

This option is not available with Wool, Fast Wash and the Spin only
programmes.

Time Saver

● This option can be used to reduce the time of a wash programme.

To use this option press the ‘Time Saver’ option button once before the wash
programme is started, the chevron progress lights will illuminate.

This option is not available with Wool, Silk, Hand Wash, Fast Wash,Super
Wash and Rinse and Spin programmes.

PROGRAMMES

AND OPTIONS

Automatic Features

Auto half load

Auto half load saves you time and money when washing smaller loads. Water levels
are automatically adjusted to cater for the different loads.

Unbalanced load warning

Your machine has an inbuilt feature to prevent it spinning with an unbalanced load.
This will minimise excessive vibration and prolong the life of the machine.
Before each spin the machine ‘senses’the load within the drum and if the machine
considers the load to be unbalanced, it will not

automatically spin. Instead the
machine will try to redistribute the load to achieve balance by tumbling backwards
and forwards. If it is unable to balance the load after the sixth attempt the machine
will abort the spin process.
If this safety feature is encountered you can spin the load, after first opening the door,
redistributing the load and reselecting a fast or slow spin programme. In the case of
small loads or single items you may try adding some extra items of a comparable size
to help balance the load.

21

Rinse Hold

Time Saver

Options

The following options can be selected to alter the nature of the chosen wash
programme by changing the spin speed, number of rinses or the programme
temperature. To choose a control option press the option button and scroll through
the option menu’s, following the display window prompts. If the options is not
available with a particular wash programme the machine will bleep 3 times.

Variable Spin

● This control option can only be used to reduce the spin speed of the
selected programme. The maximum spin speed for the selected

programme will be illuminated in the display window then the ‘Spin’ button
is pressed and you will hear a bleep. By pressing the ‘Spin’ button again, you
will hear another bleep and the spin speed will have been reduced by
100rpm. The spin speed can be reduced to a minimum of 400rpm or
alternatively you can choose to have no spin by selecting ‘off’ in the display
window or you can scroll back to the original spin speed by repeatedly
pressing the ‘Spin’ button.

This option is available with all wash programmes, including the Rinse
and Spin only programmes.

Extra Rinse

● This control option can be used to add a rinse for people with sensitive
skin.

A rinse can be added to a wash programme by pressing the ‘Rinse’ button
once, you will hear a bleep and see ‘Extra Rinse’ illuminated in the display
window adjacent to the ‘Rinse’ button.

The ‘Extra Rinse’ option is not available with the Wool, Silk or handwash
programmes.

Press the ‘Rinse’ button again to cancel the ‘Extra Rinse’ option and no lights
will be illuminated.

Variable Temperature

● This control option can only be used to reduce the temperature of the
selected wash programme. When the ‘Temp’button is pressed the

maximum temperature for the selected programme will be illuminated in
the display window and you will hear a bleep. By pressing the ‘Temp’
button again, you will hear another bleep and the temperature will have
been reduced by 5˚C. The temperature can be reduced to a minimum of
25˚C or alternatively you can choose to have no heating by selecting ‘off’
in the display window or you can scroll back to the original temperature by
repeatedly pressing the ‘Temp’ button.
Note: This does not effect the incoming water supply temperature, only the
target machine wash temperature.

This option is not available with the Wool or Rinse and Spin programmes.

PROGRAMMES

& OPTIONS

22

Variable Spin button

Extra Rinse button

Variable Temperature button

Clean and dry the dispenser drawer,
syphons, grate and fabric
conditioner exit channel.
Regularly clean the outlet pipe area.

Removing and cleaning the
dispenser drawer and
compartments

Note: You should clean the dispenser
drawer regularly.

WARNINGS:

● Do not clean
any part of
your machine
with abrasive
cleaners,
scouring
agents, acids,
chlorine based
bleach or
metal polish
as they may
cause damage.

● Do not try
to clean any
part of the
dispenser
drawer while
the machine is
working.

Pull the dispenser drawer out until it
reaches its stop.

Press the drawer
release latch down
to remove the
dispenser drawer.

1

2

3

4

Cleaning the
outside

Use a damp cloth
to clean the
outside surfaces
of the machine.

Cleaning the
door bowl

Clean the inside
surface of the
door bowl
regularly with a
soft cloth.

Harsh abrasive
cleaners should
not be used as
they can scratch
the surface.
A build-up of
soiling and water
hardness residue
may result in
water leaking
from the door.

Cleaning and maintenance

Replace the dispenser drawer in
position and push it firmly back into
place.

Maintenance wash

CLEANING &

MAINTENANCE

Using too little detergent can cause a build up of grease, dirt
and hard water salts, which, over time may damage your
machine, your clothes and could cause the machine to smell.
We recommend you carry out a maintenance wash two or
three times a year to keep the machine and the outlet pipes
clean and free from a build up of these deposits.
Simply run a 95˚ White Cotton programme without laundry,
using the usual amount of biological detergent for normal
soiling.
NOTE: This will take approximately 2 hours to complete.

fabric conditioner
exit channel

outlet pipe area

23

Troubleshooting...

The machine will not start...

● Close the door. Check that the machine
has power. Choose a programme and
press the ‘START/CANCEL’button. Check
to see if a ‘Keyhole’ symbol is flashing in
the display window, if so, see below.

If it is not, check to see:
i) If ‘Time Delay’ has been selected.
ii) The machine is plugged in and is

switched ‘On’.
iii) If the socket is OK. Try another

appliance in the socket to check.
iv) If the fuse in the machine plug is OK.

If not, replace it, see ‘Connect your

machine to the electrical supply’

(see section: INSTALLING YOUR

MACHINE).
v) If ‘Child Lock’ is activated (see below).

‘Door’ is flashing in the display window...

● Shut the door firmly, until it clicks.
The symbol should now go out.

A ‘Tap’ symbol is flashing...

● This means that the machine cannot fill.
Check that the water supply is turned on
and that the inlet hoses are not kinked.

The machine bleeps 3 times upon
pressing a button...

● Check:
i) If the ‘Child Lock’ is activated (see

below).

ii) Is a wash programme currently

running and the programme can not
be changed?

iii) The option is not available with the

selected wash programme.

A ‘Child Lock’ symbol is lit...

● This means that the machine has been
child locked. Deactivate this feature by
pressing and holding in the ‘Child Lock’
button for 2 seconds. You will hear a
beep and the ‘Child lock’ symbol will
go out, allowing you to use the machine
normally.

The door will not open...

● Has the programme finished? Is ‘End’ lit
in the display window and the ‘Keyhole’
symbol deactivated?
The door will not open until the ‘Keyhole’
symbol goes out shortly after the
programme has finished.

● There is still water in the machine.
Go through all the points in the next
section,‘The machine will not pump out
water...’

The machine will not pump out the
water...

● Make sure that there is no blockage in
the drain hose and that it is not kinked.

● Is the drain hose installed correctly?

● If you have connected your machine to a

sink waste system, make sure that you
have cut out the membrane from the
under sink drainage system.
(see section: INSTALLING YOUR
MACHINE).

● Ensure that the drainage system,
standpipe or under sink connection is
free from any blockage.

- If any of the above are found to be
the cause of your problem you will need
to run the machine through a spin only
programme.

● If you have chosen ‘Rinse Hold’, the light
will flash until you press the ‘Rinse Hold’
button to continue the programme.

The machine is leaking...

● Check the fill hoses have been tightened
at both ends? If not, tighten them.

● Are the fill hoses tightly fitted yet still
leaking? If so, replace the rubber
washers.

● Is the standpipe or household drain
blocked? You will need to call a plumber
if you cannot clear the blockage.

The clothes are hot at the end of the
programme...

● Check that the hoses are fitted correctly:
Fill hose with RED connector to HOT
Fill hose with BLUE connector to COLD

24

In the unlikely event that you have problems with your machine, the following guide
may help you to get your machine working correctly straight away. ..

TROUBLE

SHOOTING

continued...

Troubleshooting...

I cannot read the information in the
display window...

● If the display window is not showing the
correct information, switch the machine
Off at the electric socket, wait 5 seconds
and switch back on.

The ‘Time to End’ display jumps...

● The estimated programme times are
dependant on the temperature and
pressure of the incoming water supply,
the option(s) selected and the load being
washed. They may, therefore change
during the fill stages of each programme
to take into account the extra heating or
fill time required.

The programme takes a long time...

● Some programmes do take a long time.
Things which can lengthen the
programme time include low
temperature and low pressure of the
incoming hot water supply, or low cold
water pressure.

The machine makes a noise or vibrates
during a spin programme...

If the noise is very loud you should check
whether:
i) You have removed the transit bolts.
ii) You have removed the polystyrene base.
iii)You have correctly adjusted the front feet

to stabilize the machine.

iv)You have removed loose items such as

coins from pockets, as these can rattle
about inside the machine drum and
cause damage.

The laundry has not spun dry...

● Did you use a short spin programme?
If so, try again using a faster spin
programme.

● Did you reduce the spin speed of the
selected programme using the ‘Spin’
option control button?
If so, select a faster spin programme.

The dispenser drawer will not close
properly...

● Please check that the drawer is properly
aligned.

● Is the drawer clogged with detergent?
(see: CLEANING & MAINTENANCE).

Steam is coming from the dispenser
drawer...

● We have designed the machine to release
steam from the dispenser drawer during
hot washes, so don’t worry.

Suds are coming from the dispenser
drawer...

● Have you used the correct low suds
automatic detergent?
See ‘The Dispenser’ - Choose a suitable
detergent.

● If you have used the wrong type of
detergent, flush out your machine by
choosing a rinse programme.

Not all of the detergent has been flushed
away...

● Check that your water supply taps are
turned on fully.

● Check the inlet hoses are not kinked.

● Is your hot water pressure low? If so

you may need a cold fill adaptor to run
your machine as cold fill only.

Remember, you will be charged for a service
call for problems caused by incorrect
installation, non-removal of transit bolts or
packaging, leaks from household pipework,
loose or blocked fill and drain hoses.

Washing items which do not have a wash
label or washing items that are not intended
as machine washable and not emptying
contents from pockets may cause pump or
drain blockages or may damage components
of the machine.

If the machine is still not working contact
Hotpoint Service, see the back page.

25

TROUBLE

SHOOTING

26

Hotpoint guarantee

“Satisfaction guaranteed or your money back”

We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after

you have purchased your Hotpoint product. If there is a technical problem simply

call Hotpoint Repair service or visit our web-site at www

.hotpointservice.co.uk and

where necessary, we will arrange for an engineer to call. If the technical problem

is not resolved under this guarantee, we will replace your machine or, if you

prefer, give you your money back.

All Hotpoint appliances carry a fully inclusive 12 month parts and labour
guarantee as well as free replacement parts for the first 5 years (except
microwaves, selected integrated appliances and cooker hoods, which have a one
year guarantee) provided that they are fitted by a Hotpoint engineer.

Guarantee terms and conditions

Your guarantee is only applicable in the United Kingdom or Republic of
Ireland and is subject to the following provisions that your appliance:

● Has been installed and used correctly in accordance with this instruction
booklet.

● Has been used solely for domestic purposes and is located on domestic
premises (ie. not for commercial or trade use).

● Has been properly connected to a suitable electrical supply voltage as stated
on the appliance rating plate.

● Has not been subject to misuse, accident, modified or repaired by anyone other
than one of our own service engineers.

SERVICE &

GUARANTEE

As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use
quality recycled components to keep down customer costs and minimise material wastage.

Please dispose of packaging and old appliances carefully. To minimise risk of injury to children, remove the
door,plug and cut mains cable off flush with the appliance. Dispose of these parts separately to ensure that
the appliance can no longer be plugged into a mains socket.

Recycling & Disposal Information

For pre purchase information on any other Hotpoint product call: 08701 50 60 70

or visit: www

.hotpoint.co.uk

SERVICE &

GUARANTEE

27

After sales service

“No company is better positioned to offer an after sales service on a Hotpoint

appliance than us - the manufacturer”

As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully

inclusive parts and labour guarantee for the first 12 months. In addition to this you also

have the advantage of free replacement parts for the first 5 years when fitted by a

Hotpoint engineer. When the 12 months parts and labour guarantee expires we offer the

following after sales service options:

Repair Service and Information Help Desk

UK: 08709 066066

www.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the Model number and the Serial number of your machine,

see page 2 for the location of these numbers.

Available 364 days a year with a fast, effective and value for money service.

We have the largest white goods repair service in the UK with over 1100 of our own fully

trained engineers. All repairs include a parts and labour guarantee for 12 months from the

date of the repair.

If you require any information or have any questions about your appliance,our operators

are on hand with help and advice.

All this ensures that you will receive the best available after sales service possible.

Extended Warranties

UK: 08709 088 088

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer

two service cover plans to give you total peace of mind.

● Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during
the period of cover.

● Kitchen Cover - FREE service repairs for all your Hotpoint appliances less than
8 years old.

Genuine Parts and Accessories

UK: 08709 077 077

www

.hotpointservice.co.uk

Republic of Ireland: [phone]

A wide range of genuine parts and accessories are available from our hotline or through

our web site.

Genuine parts and accessories, extended warranties and service repairs are all

available on our web-site at:

www

.hotpointservice.co.uk

PRINTED BY SIMLEX, FOUR ASHES,WOLVERHAMPTON 01/2005 - 195042068.03

Key contacts

After Sales Service

Over 1100 trained specialists, directly employed by us, ensure that you can have

complete confidence in both the appliances and services we offer.

Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB

www.hotpoint.co.uk

Repair Service and Information Help Desk

UK: 08709 066 066

Monday to Friday, 8am to 7.30pm

Saturday, 8.30am to 5.30pm

Sunday, 9.30am to 3.30pm

www

.hotpointservice.co.uk

Republic of Ireland: 1850 302 200

Note: Our operators will require the following information:

Model number

Serial number

Extended Warranties

UK: 08709 088 088

Monday to Sunday, 8am to 8pm

www

.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Genuine Parts and Accessories

UK: 08709 077 077

Monday to Friday, 8.30am to 5pm

Saturday, 8.30am to 12noon

www

.hotpointservice.co.uk

Republic of Ireland: [phone]