INSTRUCTIONS FOR INSTALLATION & USE
WD72,WDM73
Hotpoint recommends,for your own safety and to ensure you get the best possible results from your Washer
Dryer,you read through this booklet and follow these steps thoroughly.
Choose a location for your washer dryer,
where possible on a solid floor,with the
electrical sockets and water supply taps
easily accessible.
Allow sufficient space: 600mm width,
600m depth and 900mm height.
DO NOT install in a bath or shower
room.
Dispose of packaging material in a safe
place and remove any labels.
Please read instructions thoroughly to
ensure you understand each stage
before you begin.
Read the rest of these instructions to get the best from your appliance, remember to fill in your guarantee registration.
Keep this Book in a safe place for quick reference.
STEP 1 STEP 2
A wash chart is provided to help you to
select your required programme.
Examples are given for the maximum
washing load weights for different fabric
types.
STEP 4
WARNING: This appliance must be earthed.
Remember you may be charged for a service call if a
problem with your washer dryer is caused by
incorrect installation or misuse.
Electrical Guide Installation Guide
Wash Guide
Read through this section to familiarise
yourself with the different
compartments within the dispenser
drawer.
Hotpoint recommend the Persil range of
detergent products.
STEP 3
Dispenser Drawer
NOTE: Always follow manufacturer’s dosage
recommendations.
A guide to drying times is provided for
independent drying programmes, along
with a list of items not suitable for
tumble drying.
STEP 6
Wash & Dry Programme
All available optional wash features are
explained within this section - These
allow you to adjust your selected wash
programme to suit your needs.
NOTE: In addition to the temperature of the
incoming water,the selection of optional wash
features will affect the programme times.
STEP 5
Using your Machine / Options Guide
STEP 8
Troubleshooting
A picture guide provides a clear
explaination how to set a wash and auto
dry programme.
DO NOT overload the washer dryer.
NOTE: Hotpoint recommend,on completion of
your programme, that you switch off both the
electricity and water supply to the appliance.
STEP 7
Drying Guide
Please refer to the Troubleshooting
section if you have any problems when
using your washer dryer.
There may be nothing wrong!
Examples given for the maximum drying
load weight for different fabric types.
READ BEFORE
CONTACTING
SERVICE!
General Domestic Appliances Limited, Morley Way, Peterborough,PE2 9JB.
PRINTED BY SIMLEX.FOUR ASHES,WOLVERHAMPTON. July 2003 - 1366200003-03
Hotpoint guarantee
After Sales Service
“Satisfaction guaranteed or your money back”
We give you a unique ‘satisfaction guaranteed’promise - valid
for 90 days - after you have purchased your Hotpoint
appliance. If there is a technical problem simply call Hotpoint
Repair service or visit our web-site at
www
.theservicecentre.co.uk and where necessary,we will
arrange for an engineer to call. If the technical problem is not
resolved under this guarantee, we will replace your machine
or,if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts
and labour guarantee as well as free replacement parts for the
first 5 years (except microwaves, selected integrated
appliances and cooker hoods, which have a one year
guarantee) provided that they are fitted by a Hotpoint
engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United
Kingdom or Republic of Ireland and is subject to the
following provisions that your appliance:
● Has been installed and used correctly in accordance with
this instruction booklet.
● Has been used solely for domestic purposes and is located
on domestic premises (ie. not for commercial or trade
use).
● Has been properly connected to a suitable electrical
supply voltage as stated on the appliance rating plate.
● Has not been subject to misuse, accident, modified or
repaired by anyone other than one of our own service
engineers.
For pre purchase information on any other Hotpoint
product,
call: 08701 50 60 70 or visit:www
.hotpoint.co.uk
Recycling & Disposal
Information
As part of Hotpoint’s continued commitment to helping the environment,
Hotpoint reserves the right to use quality recycled components to keep down
customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
To minimise risk of injury to children, remove the door,plug and cut mains cable
off flush with the appliance. Dispose of these parts separately to ensure that the
appliance can no longer be plugged into a mains socket, and the door cannot be
locked shut.
“No company is better positioned to offer an after sales service on
a Hotpoint appliance than us - the manufacturer”.
As part of our commitment to you, all Hotpoint appliances have the
added benefit of a fully inclusive parts and labour guarantee for the first
12 months. In addition to this you also have the advantage of free
replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we
offer the following after sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number
of your appliance.
Available 364 days a year with a fast,effective and value for money
service.We have the largest white goods repair service in the UK with over
1200 of our own fully trained engineers. All repairs include a parts and
labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your
appliance, our operators are on hand with help and advice.
All this ensures that you will receive the best available after sales service
possible.
Extended Warranties
UK: 08709 088 088
www
.theservicecentre.co.uk
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your
kitchen, we offer two service cover plans to give you total peace of mind.
● Repair Protection Plan - FREE service repairs for a single Hotpoint
appliance during the period of cover.
● Kitchen Cover - FREE service repairs for all your Hotpoint
appliances less than 8 years old.
Genuine Parts and Accessories
UK: 08709 077 077
www.theservicecentre.co.uk
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our
hotline or through our web site.
Genuine parts and accessories, extended warranties and service
repairs are all available on our web-site at:
www.theservicecentre.co.uk
Getting to Know your Appliance
RED line indicates the minimum
height for the drainage hose.
Cold Water inlet point and supplied
Hose (Blue end)
Hot Water inlet point and supplied
Hose (Red or Grey end)
Wash Programme Buttons
Door Handle &
Release Button
Mains Cable
Drainage Hose
Start, Buzzer/Time Delay
Button
Infobubble™ Display
Mains On/Off button
Cancel button
Optional Wash/Dry Feature
Buttons
Dispenser Drawer
Adjustable Feet
Retaining Flaps
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that
you can have complete confidence in both the appliances and
services we offer.
Cleaning the Exterior:
Use a damp cloth or silicon polish to clean the exterior surfaces of the
appliance.
Automatic Features:
Intelligent Care:
Takes care of your laundry by monitoring your machine’s performance.
Prevents your machine spinning with an uneven load and reports any
specific problems on the Infobubble™ display.
Temperature Sensed Fill:
Makes the best use of the existing hot water supply,saving energy,
time and money.
Auto Creasecare:
Reduces creasing on any wash programme by gradually reducing the
water temperature towards the end of the wash programme.
Profile Spin:
Less water, less creasing and less ironing.Gradually steps up the spin
speed for the most efficient water extraction.
Pulse Spin:
Reduces wear and tear on your laundry.A long,steady spin is
followed by a 30 second burst at the maximum speed for your
machine, to enable safer,more efficient water extraction.
Dry Spin:
There will be a 2 minute spin about 20 minutes after the drying
programme has started; this improves the drying performance.
NOTE: This feature will not operate if you have selected a combined Wash
& Auto Dry Programme for synthetic fabrics.
Infobubble™ Display:
The Infobubble™ displays your selected wash programme,optional
wash features selected and shows you exactly where you are in the
washing cycle.
Maintenance Wash:
We recommend a maintenance wash 2 or 3 times a year. to avoid a build
up of greasy deposits and water hardness residue.
Simply run wash programme ‘C’ without any laundry in the drum, using
the usual amount of detergent.
Cleaning the Door Bowl:
Clean the internal surface of the door bowl regularly with a soft cloth.
A build up of soap powder and water hardness residue may result in
water leaking from the door.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
www.theservicecentre.co.uk
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and Serial number.
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
www.theservicecentre.co.uk
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
www.theservicecentre.co.uk
Republic of Ireland: (01) 842 6836
DO NOT clean any part of the machine with abrasive cleaners, scouring
agents, acids,chlorine based bleach or metal polish as they may cause
damage.
Rating Plate
Hooked End Support
3
CONNECT TO THE WATER
SUPPLY...
The Dispenser Drawer
STEP 3
Electricity Supply Installation
WARNING:
The appliance must be earthed.
CE marking certifies that this appliance conforms to the following
EEC directives:
Low Voltage Equipment - 72/23/EEC & 93/68/EEC
Electromagnetic Compatibility - 89/336/EEC, 92/31/EEC & 93/68/EEC
Fuses
Your appliance comes fitted with a plug and a 13 amp (13A) fuse.If
you need to replace the fuse,only those rated at 13A) and ASTA
approved to BS1362 should be used.To change fuse lift holder to
vertical position and lift fuse out. To replace,insert fuse and push fuse
holder down into locked position. Correct replacement is identified
by colour coding or the marking on base of plug.
WARNING: Do not use the plug unless the fuse holder is in locked position.
Changing the Mains Lead
A special lead can be ordered from Hotpoint Service
UK: 08709 066 066 or Republic of Ireland on: 1850 302 200
If you have damaged the existing lead or require a longer one a
charge will be made. it is strongly advise that this work is carried out
by a qualified electrician.
Changing the Plug
Cut off and dispose of the supplied plug if it does not fit your socket.
WARNING:To avoid a shock hazard do not insert the discarded plug into
a socket anywhere else.
IMPORTANT: WIRES IN THE MAINS LEAD ARE COLOURED IN
ACCORDANCE WITH THE FOLLOWING CODE:
Green/Yellow - Earth
Blue - Neutral
Brown - Live
If you change the plug, the colour of wires in the mains lead may not
correspond with the colour of the markings identifying terminals in
the plug.You should therefore wire it as shown:
Green and yellow (Earth)
wire to terminal marked ‘E’,
symbol , or coloured
green and yellow.
Blue (Neutral) wire to
terminal marked ‘N’or
coloured black.
13A ASTAapproved fuse to
BS1362.
Brown (Live) wire to terminal
marked ‘L’ or coloured red.
ii
i
Index:
1. Drawer latch
2. Button
3. Main wash
Indicator
4. Main wash
compartment
5. Prewash
compartment
6. Fabric conditioner
compartment
1
2
3
4
5
6
4
DRAINAGE SYSTEM...we recommend one of the following:
5
LEVEL?...
POLYSTYRENE BLOCK...
NOTE: ALTHOUGH YOU MAY NEED TO
MOVE THE HOOKED END SUPPORT
ALONG THE GREY DRAINAGE HOSE,
DO NO
T REMOVE IT.
WHICHEVER DRAINAGE METHOD
YOU USE,MAKE SURE THAT THE
HOOKED END SUPPORT IS FIXED
LEVEL TO,OR ABOVE THE ‘PLUMBING
INDICATOR LINE’*
(*see Getting to Know your Appliance)
PLEASE USE THE NEW HOSES
SUPPLIED.
Old hoses may cause leaks
due to worn out washers.
YOUR MACHINE WILL BE NOISY IF THE TWO FRONT FEET ARE NOT
ADJUSTED SO THE MACHINE STANDS FIRM AND LEVEL.
NOTE:YOU MAY NEED A SECOND PERSON
TO HELP YOU RAISE AND LOWER THE
APPLIANCE.
This is part of the packaging and
should have come away with the
polystyrene base -
IF IT HAS NOT... REMOVE IT!
A cold fill adaptor is available from
your local Hotpoint authorised
Service Centre or by calling the
Genuine Parts & Accessories Hotline
(see KEY CONTACTS).
Connect straight end of Red or Grey fill hose end
to the Hot water supply tap and straight end of
Blue fill hose end to the Cold water supply tap.
Hold free end of each hose over a bucket
and turn on water supply to check both hot
and cold water supplies are running freely.
Turn off the water supply taps and connect the
angled end of Red or Grey fill hose end to the
inlet valve marked ‘H’ and the angled end of the
Blue fill hose end to inlet value marked ‘C’on rear
of machine.
Turn on both water supply taps.
iv
iii
Turn one or both front feet
clockwise until the machine
stands firm and level.
The spring on each foot will
stop them coming loose.
2
1
REMOVE TWO TRANSIT FIXINGS...
IMPORTANT:
Internal transit
brackets are fitted to
prevent damage
during transit and
MUST
be removed
before use...
Failure to do so may
cause damage to
your machine!
STANDPIPE METHOD
UNDER SINK METHOD
OR
Attach the GREY
drainage hose to the
under sink drainage
unit securely,using a
hose clip.
Fix the hooked
end support at
a minimum
800mm from
the floor.
cut off the blocked
end of the under sink
drainage unit.
7
READY...
TO CHECK ALL PARTS OF THE INSTALLATION AND TO THOROUGHLY
CLEAN THE INSIDE OF YOUR MACHINE:
SELECT A 95˚ WHITE COTTON WASH PROGRAMME (refer to STEP 4).
6
CONNECT TO THE POWER SUPPLY...
PLUG YOUR MACHINE INTO AN ELECTRICAL SOCKET WHICH IS
EASILY ACCESSIBLE. SWITCH ON
NOTE: Hotpoint recommend
extension leads are not used.
Move your machine into position,
take care not to trap or kink the
hoses.
WITHOUT ANY LAUNDRY
WITHOUT ANY DETERGENT
and
THIS WILL TAKE APPROXIMATELY 2hours 30minutes TO COMPLETE
.............................
Standpipe height:
minimum 500mm
from the floor.
Insert drainage hose
approximately 100mm
into the standpipe.
✗
✗
Slide and push worktop lid back
into position, ensuring front edge is
correctly located into the console.
Replace the worktop lid using
the 2 original screws.
Remove and
retain 2 screws
from the back of
the worktop lid.
From the rear of
the machine,
grip sides of the
worktop lid,lift,
slide and pull
towards you.
Remove 4 screws
and the rear
transit bracket
- retain.
Remove 3
screws and front
transit bracket
- retain.
800mm
from floor
STEP 1 STEP 2
Changing the Main
Wash Indicator:
The main wash indicator
has been fitted to dispense
powder detergent only.
If you wish to use liquid
detergent, reposition the
main wash indicator as
shown below:
Dispensing Powder
Detergent
To achieve optimum wash
results we recommend that
you use the detergent
manufacturer’s dispensing
cup, to dispense no more
than 300ml of powder.
Dispensing Liquid
Detergent
Pour fabric conditioner into
the compartment.
We recommend that you do
not exceed the maximum
level indicated.
Cleaning the Dispenser Drawer &
Compartments:
It is advisable to clean the dispenser
drawer regularly:
Remove the drawer, see ‘Changing
the Main Wash Indicator’,wash
the dispenser drawer and clean
out the compartment.
Dry thoroughly and relocate.
Pull the drawer out until
it reached its stop.
Press down on button,
to release the drawer
latch and remove the
drawer.
Lift the main wash
indicator out of slots,
rotate and reposition for
Liquid, ensuring it is
secure.
Relocate the drawer and
push back into place.
Hooked End Support
If you have no hot water supply...
1
2
3
4
Optional Wash Features
STEP 5
Cancel Button
● Not available with Programme ‘F’.
Press Action Infobubble™
Button Display
x1 Rinse - Minimises creasing of silk by
Hold suspending wash load in final
rinse water.
Note: To spin, press the ‘Rinse Hold’ button again (the Infobubble™ display
will remind you to do this,or select the buzzer).
x2 Fabric - Protects delicates with a
Care gentle wash, automatic rinse
hold and 800rpm spin.
x3 Cancel
Rinse Hold / Fabric Care
Press Action Infobubble™
Button Display
x1 Bioprofile - Increases water temperature
at stages to ensure maximum
wash performance from your
biological detergent.
x2 Time - Saves up to 25 minutes on
Saver lightly soiled items by
reducing the wash & spin
time of any programme.
x3 Selects - Bioprofile &
Time Saver together.
x4 Cancel
Bioprofile / Time Saver
Press Action Infobubble™
Button Display
x1 Buzzer - Lets you know when the
& Hold programme has finished or
when Rinse Hold is activated.
Time - Gives you the option to delay
Delay your wash programme from
1 to 18 hours.
Note: When the button is released the programme will start automatically
and the Infobubble™ will display ‘Starting’.
Start, Buzzer / Time Delay
Press Action Infobubble™
Button Display
x1 Reduce programmed temperature in 5˚C
& Hold intervals to a minmum of 30˚C
x2 Cancel
Variable Temperature
Press Action Infobubble™
Button Display
x1 Display existing programme spin speed.
x2 Reduce spin speed by 100rpm intervals to
& Hold 400rpm or ‘0’(no spin).
x3 Return to normal programme setting.
Variable Spin
● Not available with Programme ‘F’.
Press Action Infobubble™
Button Display
x1 Selects low heat programme
x2 Selects full heat programme
Note: To increase drying time by 10 minute increments, up to 120 minutes,
press and hold button.
Drying Programme / Drying Time
NOTE: If pressed when setting ‘Time Delay’or when time delay is
active,time delay is cancelled but the selected wash programme and
optional wash features will remain,the Infobubble™ will display
these. Press start to proceed with the programme.
To start the selection again, press and hold the cancel button for a few seconds,all settings displayed will disappear and the
Infobubble™ will display ‘Select Programme’.
● Not available with Programme ‘F’.
Press Action Infobubble™
Button Display
x1 Add a rinse for sensitive skin.
x2 Delete a rinse to save time and water.
x3 Return to normal programme setting.
Variable Rinse
Wash & Auto Dry Programme
STEP 7
Gentle Wash.Rinse & Spin Options for Programme G
● Do not allow children
to play with the
appliance or tamper
with the controls.
● Do not overload the
appliance! It may
damage laundry and
reduce the quality of
the wash.
● Do not attempt to open the
door when water is visible in
the drum or if the symbol
is displayed in the
Infobubble™.
● Do not use a dosing ball
to dispense detergent
when using a wash and
auto dry programme.
WARNINGS:
2
Close door by
applying pressure at
the 2 o’clock position.
Add detergent /
conditioner to the
dispenser drawer
(STEP 3). Refer to the
manufacturer’s
dosage instructions.
Switch ‘ON’.
The Infobubble™ will
display ‘Select
Programme’.
Switch on both the
water and electricity
supply at the mains.
Sort laundry by label
into groups with the
same wash & dry
requirements, load
the appliance.
See Drying Weight
Load examples (STEP 6)
1 3 4 5
Select optional wash
programme (STEP 4),
you will hear a beep
and the Infobubble™
will display the pro-
gramme information.
Select optional wash &
dry features (STEP 5),
you will hear a beep
and the Infobubble™
will display the
selection.
Press ‘START’,the door
will lock and the
symbol will appear in
the Infobubble™
throughout the wash
& dry programme.
1-2 minutes after
completion of the wash
programme the
symbol will disappear
and the door can be
opened. Switch ‘OFF’
after use.
6 7 8 9
Press Infobubble™ Description Options
Button Display Available
Once Silk 30˚C Gentle Wash for Silks. Rinse Hold,Fabric Care,
Variable Rinse,Variable
Spin & Time Saver.
x2 Refresh 40˚C A very quick light wash No options.
for freshening up.
x3 Rinse & Rinse for hand washed Variable Rinse.
Super Spin cottons or as an extra
1200 rinse for programme ‘F’.
x4 Wool Rinses Rinse for hand washed Variable Rinse.
& Spin 1000 woollens or as an extra
rinse for programme ‘F’.
x5 Rinses & Slow Rinse for hand washed Variable Rinse
Spin 800 delicates / acrylics or as
an extra rinse after
programmes ‘D,E & G’.
x6 Super Spin Spin for hand washed No options.
1200 cottons or as an extra
spin for programmes
‘A,B & C’.
x7 Wool Spin Spin for hand washed No options
1000 woollens or as an extra
spin for programme ‘F’.
x8 Slow Spin Spin for hand washed
800 delicates or as an extra
spin for programmes
‘D,E & G’.
x9 NOTE: Returns Infobubble™ display to Silks 30˚C
Choosing a Washing Programme
Selecting a Prewash
IMPORTANT INFORMATION: The temperature of the incoming water supply and selection of any Optional Wash Feature will affect the
programme times.
WEIGHT OF
WASH LOAD
Two examples of
typical loads for
washing different
types of fabric:
2 Bath Towels
6 Shirts
6 Blouses
2 Sets of Pyjamas
4 Sets of Underwear
2 Pillow Cases
COTTON
= 5kg
2 Children’s Dresses
4 Shirts
4 Blouses
1 Set of Pyjamas
4 Sets of Underwear
SYNTHETIC
= 3kg
ITCL Codes Fabric Temp. Full Programme Approx.Max
˚C Load Time (mins) Spin Speed
based on hot depending
and cold fill on model
White cotton & linen 95 5kg 120 - 140 1200rpm
without special finishes.
Colourfast cotton, linen or
viscose without special finishes 60 5kg 150 - 170 1200rpm
Non-colourfast cotton, linen
& viscose 40 5kg 70 - 80 1200rpm
Coloured nylon,polyester,
acrylic/cotton mixtures, cotton
or viscose with special finishes
(eg. drip dry), coloured
polyester/cotton mixtures 50 3kg 60 - 70 900rpm
Acrylics, acetates & tri-acetate
blends of these fabrics with
wool, polyester/wool blends 40 3kg 50 - 60 900rpm
Woollen blankets,wool
mixtures with cotton, rayon
or silk. 40 2.7kg 55 - 65 900rpm
Shrink resistant machine
washable wool 40 1.4kg 40 - 50 900rpm
Silk & printed acetate fabrics 30 1.4kg 35 - 40 900rpm
with colours not fast at 40˚
Refresh programmes warm 0.9kg 30 - 35 900rpm
For gentle wash, rinse & spin options see STEP7.
A
B
C
D
E
F
G
STEP 4
Interlocking Door System:
To Open...
Grip the door handle and press the button whilst pulling open the door.
To Close...
Apply pressure at the 2 o’clock position until the door clicks.
Indicator Light...
When ‘START’ is pressed the door will lock and a symbol will be
displayed in the Infobubble™ throughout the programme.
Approximately 1-2 minutes after the programme has finished the
symbol will disappear and the door can be opened.
WARNING:Do not attempt to open the door whilst the symbol is
displayed in the Infobubble™
Button Selection:
To select,press button.
Press again to cancel.
For heavily soiled loads,press and hold the required wash programme
button until a second beep is heard,the infobubble™ will display
‘Prewash’and .
To cancel,press the wash programme button a third time and a beep will
be heard.
Choosing a Drying Programme
Independent Drying Programme
STEP 6
WARNINGS:
● If your appliance is not permanently
plumbed in, turn on the cold water supply
to the appliance and hook the drain hose
over the sink to enable the condensing
action to work.
● On no account
should liquid fabric
conditioner be
added during the
drying process.
● The dryer is intended
for use only where
water is used for the
cleaning process.
● Garments with the ITCL
code -
DO NOT TUMBLE DRY.
● Woollens.
● Large bulky items eg.
quilts, bedspreads,
pillows etc... expand
when dry,preventing air
flow through the
appliance.
● Items containing plastic
film, foam rubber or
rubber like materials eg.
pillows, cushions,PVC
rainwear or inflammable
articles which contain
inflammable substances
eg. towels contaminated
with hair lacquer
● Fibreglass (eg.some
types of curtains).
● Items which have been
dry cleaned.
● Be careful not to
touch the drum
at the top as this
area gets hot during
drying.
● Misuse of the
dryer may create
a fire hazard.
Remove the wet
laundry and dosing
ball (if used) until the
correct ‘Drying
Weight Load’is left in
the drum.
Press ‘START’,the door
will lock and the
symbol will appear in
the Infobubble™
throughout the wash
& dry programme.
1-2 minutes after
completion of the
wash programme the
symbol will
disappear and the
door can be opened.
Switch ‘OFF’ after use.
Close the door by
applying pressure at
the 2 o’clock position.
Switch ‘ON’
The Infobubble™ will
display ‘Select
Programme’.
Select optional wash &
dry features (STEP 5),
you will hear a beep
and the Infobubble™
will display the
selection.
1
6
2 3 4
5
DRYING WEIGHT
LOADS
Two examples of typical
loads for drying
different types of fabric:
1 Bath Towels
3 Shirts
3 Blouses
1 Set of Pyjamas
2 Sets of Underwear
1 Pillow Case
COTTON
= 2.5kg
2 Children’s Dresses
2 Shirts
4 Blouses
1 Set of Pyjamas
SYNTHETIC
= 2kg
IMPORTANT INFORMATION:
A 10 minute ‘Cool Tumble’phase at the end of
each drying cycle allows fabrics to gently cool down, minimising creasing.
All fabrics contain a little natural moisture even when ‘dry’,this should not
be lost if the clothes are to remain soft and fluffy.If clothes are subjected
to extreme drying the tend to wrinkle and consequently need more
ironing than usual. As clothes feel damper when warm, allow for this
when removing items before the ‘Cool Tumble’phase is complete.
This machine incorporates a ‘Dry Spin’ feature, see Automatic Features.
NOTE: After you have dried a particularly ‘fluffy’ load, or if you have used the
appliance as a dryer only,remove the load then run a ‘rinse and spin’cycle to
flush fluff out of the pipes.This appliance does not have a filter for you to
clean.
Items Not Suitable
for Tumble Drying:
Fabric
Typ e
Programme Dry Weight
Load
Programme
Selector Setting
Time Setting
(approx. mins)
SPIN
HEAT
IRON DRY FULL DRY
Natural
Synthetic
B,C,D & E
F,G & H
2.5kg max.
2kg max.
Long
Short
Long
Short
High
Low
High
Low
50-60
80
30-40
40-50
80
90
50
60
Is your water pressure too
high?
If your machine is still not working
contact:
Repair Service and Information Desk
UK 08709 066 066
Republic of Ireland 1850302 200
You will be asked for the following
details: Name and Address, Post
Code,Telephone Number, Date of
Purchase,Colour and Model/Serial
Numbers - which can be found on
the inside of the door.
Clear and precise details of the query
or fault.
Check all loose items, such as
coins, have been removed
from the laundry.
Have both transit bolts been
removed from the machine?
Is the fuse in the plug OK?
MY MACHINE MAKES A
NOISE OR VIBRATES IN A
SPIN PROGRAMME.
Plug the machine in and
turn the socket switch on.
If possible use another socket
for the machine.
If not replace it, see STEP1:
Electricity Supply
See STEP 2: Installation
Clear any blockages that have
been found
Is the standpipe or household
drain blocked.
Has the polystyrene block been
removed from underneath the
machine?
Check the feet have been
levelled.
Is steam coming from the
dispenser drawer?
If not tighten them.
✓
See STEP 2: Installation
Have you adjusted the feet to
stabilise the machine?
✓
Close the door. Choose a
programme and then press start.
Did the ‘door indicator’ light
come on after 2 seconds?
MY MACHINE WILL NOT
START
MY MACHINE DOES NOT
PUMP OUT WATER
(E15)
MY MACHINE IS LEAKING
(E10/11/13)
THE PROGRAMME TAKES A
LONG TIME
SUDS ARE COMING FROM
THE DISPENSER DRAWER
Check that a time delay has
not been set on the machine.
Is the machine plugged in
and switched on?
Is the socket OK? Test with
another appliance to check.
Is the machine connected to
a sink waste system?
Check the blocked end of the
under sink drainage unit has
been cut off.
The machine is designed to
release steam from the dispenser
drawer during hot washes.
✓
Has ‘Rinse Hold’been selected?
The light will flash until the button
is pressed again.
Press the ‘Rinse Hold’ button
again.
✓
You may need to call in a
plumber.
✓
✓
Turn the main supply tap
down.
Are the drainage unit, standpipe
or under sink connections free
from blockages?
✓
Has the drain hose been installed
correctly?
✓
Was a short spin programme
used on a non-synthetic load.
Did the water pump out?
If not see ‘MY MACHINE DOES
NOT PUMP OUT WATER’.
The ‘Rinse Hold’ button has
been pressed and this will be
displayed in the Infobubble™
display until the button is
pressed again.
Clean fabric dispenser drawer.
See STEP 3:‘The Dispenser
Drawer’.
Check for low temperature and
low pressure of the hot and cold
water supply.
Check the correct amount of
suitable detergent has been used,
refer to manufacturer’s
recommendations.
There has been an unbalanced load
and the machine could not spin.
Redistribute the clothes by hand
and select a spin only programme.
MY LAUNDRY HAS NOT
SPUN DRY.
MY MACHINE STOPS
BEFORE A SPIN
PROGRAMME.
WATER COLLECTS IN THE
FABRIC DISPENSER
COMPARTMENT
✓
✗
✗
In the unlikely event of a problem
occuring with your machine, an Error
Code will appear in the Infobubble™.
Brief explanations of the codes are
shown below:
✗
✗
✗
✗
✗
✓
✓
✓
✓
ERROR CODES
Are the fill hoses on correctly?
E10/11/13 No Hot / Cold fill -
Check the water supply
and the hot and cold hose
connections.
E15 Water will not pump out -
See ‘MY MACHINE DOES
NOT PUMP OUT WATER’.
E17 Door is not closed properly
Pressure at the 2 o’clock
position until door clicks.
E16 High water level -
Disconnect or turn off the
water supply,then call for a
Service Engineer.
E14 Call for a Service Engineer.
E30/31 Motor Drive Problem -
Run the programme again,
if problem persists call for
a Service Engineer.
E50/51 Call for a Service Engineer.
Troubleshooting - More ‘Troubleshooting information and general product advice can be found on our website,visit: www.theservicecentre.co.uk/help
Washcare Tips:
● Do not overload the machine
(maximum load 6kg).
In addition to reducing the
quality of the wash, this may also
damage your laundry and the
machine.
● We strongly recommend that you
do not wash underwired bras in
this machine. Should the wires
become detached it could cause
damage to your clothes and the
machine. If the washcare label
states that the bra is machine
washable, then we advise placing
it in a sealed pillow case or a
similar washbag. Remember, you
will be charged for a service call
resulting from a detached bra
wire.
● Do not use the machine if the
item to be washed does not have
a wash label.
Before washing laundry we
recommend that you do the
following:
● Pre-treat awkward stains with
washable treatments.
Do not wash any items that have
previously been treated with
solvents.
● Close zips,fasten belts,tie strings
and close press studs to prevent
tangling.
● Empty ALL objects from pockets
as they may damage the clothes
and the machine.
Remember,you will be charged
for a service call to rectify a
malfunction resulting from
objects, such as coins,pens, hair
grips etc. falling from pockets.
● Limit the size of absorbent loads
ie. towels, to 3kg (7lb) to give
good washing and rinsing results.
● Place small items in a wash bag.
● Always follow the care label on
items when choosing the wash
programme.
● Wash non-colourfast items or
really dirty laundry separately as
they may affect other items.
STEP 8
Remember, you will be charged for a service call for problems caused by incorrect installation, non-removal of transit bolts or packaging, leaks from household pipework, loose or blocked fill and drain hoses.
Washing items that DO NOT have a wash label or washing items that are not intended as machine washable and NOT emptying contents from pockets may cause pump or drain blockages, or may damage components within the machine.
✗
✗
✗
THE LAUNDRY IS NOT DRY
AFTER USING THE DRY
PROGRAMME
Was the laundry spun dry at the
end of a wash programme,if not
select a spin and dry option to
suit the fabric type.
Did you select the right heat/time
setting?
✓
Is the cold water turned on at the
tap?
✓
✗
✗