Page 1
Instructions for use
WASHER DRYER
GB
English,1
WDD 960 P/G/A/K
! This symbol reminds you to read this instruction manual.
Contents
Installation, 2-3-4-5
Unpacking and levelling
Connecting the electricity and water supplies
The first wash cycle
Technical data
Description of the washer dryer, 6-7
Control panel
Display
How to run a wash cycle or a drying cycle, 8
Wash cycles and functions, 9
Table of wash cycles
Wash functions
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
Garments requiring special care
Load balancing system
GB
Precautions and tips, 11
General safety
Disposal
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the washer dryer
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13-14
Assistance, 15-16
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Page 2
Installation
GB
! Keep this instruction manual in a safe place for future
reference. Should the appliance be sold, transferred or
moved, make sure the instruction manual accompanies the
washing machine to inform the new owner as to its operation and features.
! Read these instructions carefully: they contain vital
information on installation, use and safety.
Unpacking and levelling
Unpacking
! This is a separate part of
the polystyrene base and
should be removed with
the base.
! IMPORTANT check when
unpacking your machine.
1. Unpack the washing machine.
2. Check whether the washing machine has been damaged during transport. If this is the case, do not install it
and contact your retailer.
3. Remove the 4 protective
screws and the rubber bush
with the respective spacer, situated on the rear of
the appliance (see also the
installation leaflet).
2. If the floor is not perfectly level, compensate for any
unevenness by tightening or loosening the adjustable
front feet (see figure); the angle of inclination, measured according to the worktop, must not exceed 2°.
Levelling your appliance correctly will provide it with
stability and avoid any vibrations, noise and shifting during operation. If it is placed on a fitted or loose carpet,
adjust the feet in such a way as to allow enough room
for ventilation beneath the washing machine.
Electric and water connections
Connecting the water inlet hose
1. Connect the supply pipe
by screwing it to a cold
water tap using a
3/4 gas threaded connection (see figure).
Before performing the
connection, allow the water to run freely until it is
perfectly clear.
2. Connect the other end of
the water inlet hose to the
washing machine,
screwing it onto the appliance’s cold water inlet,
situated on the top righthand side on the rear of the
appliance (see figure).
4. Seal the gaps using the plastic plugs provided.
5. Keep all the parts: you will need them again if the
washing machine needs to be moved to another location.
! Packaging materials are not children’s toys.
Levelling
Your machine may make a considerable amount of noise if the
two front feet have not been adjusted correctly.
1. Install the washing machine on a flat sturdy floor,
without resting it up against
walls, furniture cabinets or
other.
2
3. Make sure there are no kinks or bends in the hose.
! The water pressure at the tap must be within the
values indicated in the Technical details table
(on the page 5).
! If the water inlet hose is not long enough, contact a
specialist store or an authorised serviceman.
! Ensure that the supply taps are allowing water throu-
gh. Old taps may seize in the closed position and thus
prevent water reaching the machine.
Page 3
Connecting the drain hose
65 - 100 cm
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from the
floor;
The drain hose may be
connected to an undersink trap. Before connecting the drain hose from
the machine ensure that
any blanks or removable
ends have been taken off
the spigot.
If it is placed over the
edge of a basin or sink
be sure the free end of
the hose should not be
underwater.
! We advise against the use of hose extensions; in case
of absolute need, the extension must have the same
diameter as the original hose and must not exceed 150
cm in length.
Ensure that if the drain hose is pushed into a standpipe, that the end does not go down more than 15cms
(6 inches). If the hose is pushed down too far, this may
cause the machine to self -syphon ie. continuously
empty as it is filling.
Electric connection
Before plugging the appliance into the mains socket,
make sure that:
• the socket is earthed and in compliance with
the applicable law;
• the supply voltage is included within the values indica ted on the Technical Data Plate fixed on the machine.
• the socket is compatible with the washing machine’s plug.
If this is not the case, replace the socket or the plug.
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate
use. Before using the appliance please read the instructions below.
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED
OUT BY A QUALIFIED ELECTRICIAN.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must
not be used until a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or
the colour that is embossed in words on the base of the
plug. Replacements can be obtained directly from your
nearest Service Depot.
Removing the plug:
If your appliance has a non-rewireable moulded plug and
you should wish to re-route the mains cable through
partitions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere rewireable
plug bearing the BSI mark of approval.
or:
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the appliance.
Disposing of the plug:
Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be accidentally
inserted into a socket.
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Green & Yellow Earth
Blue Neutral
Brown Live
GB
• the socket is able to sustain the appliance’s
maximum power load indicated in the Technical
details table (see page 5);
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GB
GREEN &
YELLOW
BROWN
BLUE
13 ampere fuse
CROSS-BAR
CORD GRIP
As the colours of the wires in the lead may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or coloured
Red.
Connect Blue wire to terminal marked N or coloured
Black.
If a 13 amp plug (BS 1363) is used it must be fitted with
a 13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt regarding the electrical supply to
your machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
BLUE NEUTRAL (N)
BROWN LIVE (L)
GREEN & YELLOW EARTH (E)
The first wash cycle
Once the appliance has been installed, and before you
use it for the first time, run a wash cycle with detergent
and no laundry, using the wash cycle .
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the plug
body and dispose of it as described above.
! The washing machine should not be installed in an out-
door environment, not even where the area is sheltered,
because it may be very dangerous to leave it exposed to
damp, rain and thunderstorms.
! When the Washer-dryer is installed, the mains socket
must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or dange-
rously compressed.
! The power supply cable must only be replaced by an au-
thorised serviceman.
Warning! The company denies all liability if and when
these norms are not respected.
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Technical data
- 2004/108/EC (Electromagnetic Compatibility)
GB
Model
Dimensions
Capacity
Electrical
connections
Water connections
Spin speed
Energy rated
programmes
according to
regulation
EN 50229
WDD 960 P/G/A/K
width 59.5 cm
height 85 cm
depth 53.5 cm
from 1 to 7 kg for the wash programme
from 1 to 5 kg for the drying programme
please refer to the technical data plate
fixed to the machine
maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 52 litres
up to 1600 rotations per minute
Wash: programme
temperature 60°C (Press TEMPERATURE
button); using a load of 7 kg.
Drying: first drying cycle performed with
2 kg load, by selecting the “Iron Dry”
dryness level.;
the second drying cycle performed with
5 kg load, by selecting the “Cupboard Dry”
dryness level.
(90°C);
This appliance conforms to the following
EC Directives:
- 2006/95/EC (Low Voltage)
- 2002/96/EC
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Description of the washer dryer
GB
Control panel
ON/OFF
button
Detergent dispenser drawer
WASH CYCLE
SELECTOR
buttons
Detergent dispenser drawer: used to dispense detergents and washing additives (see “Detergents and
laundry”).
ON/OFF button : press this briefly to switch the ma-
chine on or off. The START/PAUSE indicator light, which
flashes slowly in a green colour shows that the machine
is switched on. To switch off the washer dryer during
the wash cycle, press and hold the button for approximately 2 seconds; if the button is pressed briefly or accidentally the machine will not switch off. If the machine
is switched off during a wash cycle, this wash cycle will
be cancelled.
WASH CYCLE SELECTOR buttons: used to set the desi-
red wash cycle (see “Table of wash cycles”).
MEMORY button: press and hold the button to store a
cycle with your own set of preferences in the memory
of the machine. To recall a previously stored cycle, press
the MEMO button.
FUNCTION buttons: press the button to select the desired function. The corresponding indicator light on the
display will switch on.
SPIN button : press to reduce or completely exclude
the spin cycle - the value is indicated on the display.
TEMPERATURE button : press to decrease the tem-
perature: the value will be shown on the display.
CHILD LOCK
button
DRYING
button
DISPLAY
MEMORY
button
DELAYED
START button
CHILD LOCK button: to activate the control panel lock,
press and hold the button for approximately 2 seconds.
When the symbol is illuminated, the control panel is
locked. This means it is possible to prevent wash cycles
from being modified accidentally, especially where there
are children in the home. To deactivate the control panel
lock, press and hold the button for approximately 2
seconds.
DELAY START button : press to set a delayed start
time for the selected wash cycle. The delay time will be
shown on the display.
DRYING button : press to set a drying cycle.
START/PAUSE button with indicator light: when the
green indicator light flashes slowly, press the button to
start a wash cycle. Once the cycle has begun the indicator light will remain lit in a fixed manner. To pause the
wash cycle, press the button again; the indicator light
will flash in an orange colour. If the symbol is not
illuminated, the door may be opened. To start the wash
cycle from the point at which it was interrupted, press
the button again.
Standby mode
This washing machine, in compliance with new energy
saving regulations, is fitted with an automatic standby
system which is enabled after about 30 minutes if no
activity is detected. Press the ON-OFF button briefly
and wait for the machine to start up again.
FUNCTION
buttons
SPIN SPEED
button
START/PAUSE
button with
indicator light
TEMPERATURE
button
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Display
GB
F
X
Z
B
A
D
C
E
Y
F
F
L
The display is useful when programming the machine and provides a great deal of information.
The upper two strings A and B are used to display the selected wash cycle or the type of drying selected, the current
wash cycle phase (the selected dryness level or drying time) and all the indications relating to the progress status of
the cycle.
String C shows the time remaining until the end of the wash cycle in progress and, if a DELAYED START has been set,
the time remaining until the start of the selected wash cycle.
String D shows the maximum spin speed value (this depends on the selected wash cycle); if the wash cycle does not
include a spin cycle, the string remains unused.
String E shows the maximum temperature value which may be selected (this depends on the wash cycle used); if the
temperature of the wash cycle cannot be modified, the string remains unused.
Indicator lights F correspond to the functions and light up when the selected function is compatible with the set wash
cycle.
Door locked symbol
If the symbol is lit, this indicates that the washer dryer door is blocked to prevent it from being opened accidentally. To
prevent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door.
N.B.: if the DELAYED START function has been activated, the door cannot be opened; pauses the machine by pressing
the START/PAUSE button if you wish to open it.
! The first time the machine is switched on, you will be asked to select the language and the display will automatically
show the language selection menu.
To select the desired language press the X and Y buttons; to confirm the selection press the Z button.
If you wish to change the selected language, simultaneously press and hold all the three buttons marked with an L in the
figure, until you hear a beep. Switch the machine on again; the language selection menu will be displayed.
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How to run a wash cycle or a drying
cycle
GB
1. SWITCH THE MACHINE ON. Press the button; the text
HELLO will appear on the display and the START/PAUSE
indicator light will flash slowly in a green colour.
2. LOAD THE LAUNDRY. Open the porthole door. Load the
laundry, making sure you do not exceed the maximum
load value indicated in the table of programmes on the
following page.
3. MEASURE OUT THE DETERGENT. Pull out the detergent
dispenser drawer and pour the detergent into the
relevant compartments as described in “Detergents and
laundry”.
4. CLOSE THE DOOR.
5. SELECT THE WASH CYCLE. Press one of the WASH
CYCLE SELECTOR buttons to select the required wash
cycle; the name of the wash cycle will appear on the
display. A temperature and spin speed is set for each
wash cycle; these may be adjusted. The duration of the
cycle will appear on the display.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
buttons:
Modifying the temperature and/or spin
speed. The machine automatically selects the maximum
temperature and spin speed set for the selected wash
cycle; these values cannot therefore be increased. The
temperature can be decreased by pressing the button,
until the cold wash “OFF” setting is reached. The spin
speed may be progressively reduced by pressing the
button, until it is completely excluded (the “OFF” setting).
If these buttons are pressed again, the maximum values
are restored.
Setting a delayed start.
To set a delayed start for the selected programme,
press the corresponding button repeatedly until the
required delay period has been reached. When this option
is enabled, the symbol lights up on the display. To
remove the delayed start function press the button
until the text “OFF” appears on the display.
Setting the drying cycle.
The desired drying cycle type may be set by pressing the
DRYING button once or several times. Two options are
available:
A - Based on the how damp the clothes are once they
have been dried:
Iron dry: slightly damp clothes, easy to iron.
Hanger dry: dry clothes to put away.
Cupboard dry: very dry clothes, recommended for
towelling and bathrobes.
B - Based on time: from 40 minutes to 180.
To exclude the drying phase press the relevant button
until the text OFF appears on the display.
If your laundry load to be washed and dried is much
greater than the maximum stated load (see adjacent
table), perform the wash cycle, and when the cycle is
complete, divide the garments into groups and put
some of them back in the drum. At this point, follow the
instructions provided for a “Drying only” cycle. Repeat
this procedure for the remainder of the load.
N.B: a cooling-down period is always added to the end of
each drying cycle.
Drying only
Select a drying setting ( - - ) using the WASH
CYCLE selector in accordance with the type of fabric,
then select the desired drying type using the DRYING
button.
Table of Drying times (guideline values)
Fabric
type
Cotton
Synthe-
tics
Wool
Load type
Clothing of different sizes, Terry
towels
Sheets, Shirts, Pyjamas, socks, etc.
Knitwear, Pullovers. etc.
Modifying the cycle settings.
• Press the button to enable the function; the indicator
light corresponding to the button will switch on.
• Press the button again to disable the function; the
indicator light will switch off.
Max.
load (kg)
1.5 150 140 120
Cupboard
dry
5 180 170 140
3 140 120 100
Henger
dry
! If the selected function is not compatible with the
programmed wash cycle, the indicator light will flash and
the function will not be activated.
! If the selected function is not compatible with another
function which has been selected previously, the indicator
light corresponding to the first function selected will flash
and only the second function will be activated; the indicator
light corresponding to the enabled function will remain lit.
! The functions may affect the recommended load value
and/or the duration of the cycle.
7. START THE PROGRAMME. Press the START/PAUSE
button. The corresponding indicator light will become
green, remaining lit in a fixed manner, and the door will be
locked (the DOOR LOCKED symbol will be on). During
the wash cycle, the name of the phase in progress will
appear on the display. To change a wash cycle while it is
in progress, pause the washer dryer using the START/
PAUSE button (the START/PAUSE indicator light will
flash slowly in an orange colour); then select the desired
cycle and press the START/PAUSE button again.
To open the door while a cycle is in progress, press the
START/PAUSE button; if the DOOR LOCKED symbol is
switched off the door may be opened. Press the START/
PAUSE button again to restart the wash cycle from the
point at which it was interrupted.
8. THE END OF THE WASH CYCLE. This will be indicated
by the text “END OF CYCLE” on the display; when the
DOOR LOCKED symbol switches off the door may be
opened. Open the door, unload the laundry and switch off
the machine.
! If you wish to cancel a cycle which has already begun,
press and hold the button. The cycle will be stopped and
the machine will switch off.
Iron
dry
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Wash cycles and functions
Table of wash cycles
Max. load
(kg)
Normal
7 3
7 3
7 3
3 1,5
3 1,5
3 1,5
1 -
1,5 1
1 1
7 3
Mini
load
Cycle
duration
The duration of the wash cycles can be checked on the display.
Max.
Description of the wash cycle
Wash
cycles
Everyday wash cycles (Daily)
Cottons (*): extremely soiled whites. 90° 1600
Cottons: heavily soiled whites and resistant colours. 60° 1600
Cottons (**): lightly soiled whites and delicate colours. 40° 1600
Synthetics (1st press of the button): heavily soiled resistant colours. 50° 800
Synthetics (2st press of the button): lightly soiled resistant colours. 40° 800
Synthetics (3st press of the button): lightly soiled resistant colours. 30° 800
Ready to Wear (***)
Wool: for wool, cashmere, etc. 40° 800
M
Memory: allows for any wash cycle to be stored.
Silk: for garments in silk and viscose, lingerie. 30° 0 -
Drying programmes
Cotton Dry
Synthetics Dry
Wool Dry
Partial wash cycles
Fast Spin cottons (1st press of the button) - 1600
Slow spin delicates (2st press of the button) - 800
Rinse cottons (1st press of the button) - 1600
Pump out (2st press of the button) - 0 - - 7 -
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration
can vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing
and any wash options selected.
For all Test Institutes:
(*) Test wash cycle in compliance with regulation EN 50229: set wash cycle (90°C); temperature of 60°C (Press TEMPERATURE button).
(*) Long wash cycle for cottons: set wash cycle (90°C); temperature of 40°C (Press TEMPERATURE button).
(**) Short wash cycle for cottons.
(***) Ready to Wear
This cycle was designed to wash and dry lightly soiled small loads quickly. By selecting this cycle it is possible to wash and dry a maximum load of 1 kg
in just 60 minutes.
!
Please note, this is an automatically programmed wash and dry cycle, therefore it is not possible to manually set a drying time or
drying level in conjunction with this cycle.
Max.
temp.
speed
(°C)
(rpm)
30° 1600
- -
- -
- -
Drying
Detergents
Fabric
Wash
softener
- - 5 -
- - 3 -
- - 1,5 -
- - 7 -
- - 3 -
-
GB
Wash functions
Super Wash
Because a greater quantity of water is used in the initial
phase of the cycle, and because of the increased cycle
duration, this function offers a high-performance wash.
! It cannot be used with the , , , “Drying
programmes” and “Partial wash cycles”.
Reduced Creases
By selecting this function, the wash and spin cycles will
be modified in order to reduce the formation of creases.
At the end of the cycle the washing machine will perform
slow rotations of the drum; the “Reduced creases” and
START/PAUSE indicator lights will flash (orange) and the
text “END OF CYCLE” will appear on the display. To end the
cycle, press the START/PAUSE button or the “Reduced
creases” button.
For the Silk/Curtains cycle, the machine will end the cycle
while the laundry is soaking; the “Reduced creases” and
START/PAUSE indicator lights will flash (orange) and the
text “RINSE HOLD” will appear on the display. To drain
the water so that the laundry may be removed, press the
START/PAUSE button or the “Reduced creases” button.
! It may not be used with the , , “Drying
programmes”, and “Pump out” programmes.
Mini Load
This function is recommended for when the load of
laundry is equal to half, or less than half, of the maximum
recommended load (see Table of wash cycles).
! It cannot be used in conjunction with the , “Drying
programmes”, and “Pump out” programmes.
Timer Saver
Reduces the duration of the wash cycle.
! It cannot be used with the , , , “Drying program-
mes” and “Partial wash cycles”.
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Detergents and laundry
1
2
*
GB
Detergent dispenser drawer
Good washing results also depend on the correct
dose of detergent: adding too much detergent will not
necessarily result in a more efficient wash, and may in
fact cause build up on the inside of your appliance and
contribute to environmental pollution.
! Do not use hand washing detergents because these
create too much foam.
Open the detergent dispenser drawer and pour
in the detergent or washing additive, as follows.
! Do not pour detergent into the middle compartment (*).
Detergent should only be poured into the compartment 1.
compartment 1: Detergent for the wash cycle (powder
or liquid)
For best results liquid detergent should be poured in
the dispenser immediately before the start of the programme.
compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Garments requiring special care
Curtains: fold curtains and place them in a pillow case
or mesh bag. Use wash cycle .
Wool: the wool wash cycle on this Hotpoint machine has
been tested and approved by The Woolmark Company
for washing wool garments labelled as hand washable
provided that the garments are washed according to
the instructions on the garment label and those issued
by the manufacturer of this washing machine. Hotpoint
is the first washing machine brand to be approved by
The Woolmark Company for Apparel Care- Platinum for
its washing performance and consumption of energy
and water. (M1126)
Load balancing system
Before every spin cycle, to avoid excessive vibrations
and to distribute the load in a uniform manner, the drum
rotates continuously at a speed which is slightly greater
than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine
spins at a reduced spin speed. If the load is excessively
unbalanced, the washer dryer performs the distribution
process instead of spinning. To encourage improved load
distribution and balance, we recommend small and large
garments are mixed in the load.
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the
weight of the laundry when dry:
Durable fabrics: max. 7 kg
Synthetic fabrics: max. 3 kg
Delicate fabrics: max. 2 kg
Wool: max. 1.5 kg
Silk: max. 1 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
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Precautions and tips
20
! This Washer-dryer was designed and constructed in
accordance with international safety regulations. The
following information is provided for safety reasons and
must therefore be read carefully.
General safety
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory or
mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety. Children should
be supervised to ensure that they do not play with
the appliance.
- Do not dry unwashed items in the tumble dryer.
- Items that have been soiled with substances
such as cooking oil, acetone, alcohol, petrol,
kerosene, spot removers, turpentine, waxes and
wax removers should be washed in hot water with
an extra amount of detergent before being dried
in the tumble dryer.
- Items such as foam rubber (latex foam), shower
caps, waterproof textiles, rubber backed articles
and clothes or pillows fitted with foam rubber
pads should not be dried in the tumble dryer.
- Fabric softeners, or similar products, should be
used as specified by the fabric softener
instructions.
- The final part of a tumble dryer cycle occurs without heat
(cool down cycle) to ensure that the items are left at a
temperature that ensures that the items will not be
damaged.
WARNING: Never stop a tumble dryer before the
end of the drying cycle unless all items are quickly
removed and spread out so that the heat is
dissipated.
• This appliance was designed for domestic use only.
• Do not touch the machine when barefoot or with wet
or damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the
plug and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
• Do not touch the drained water as it may reach extremely high temperatures.
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent accidental
opening.
• If the appliance breaks down, do not under any circumstances access the internal mechanisms in an
attempt to repair it yourself.
• Always keep children well away from the appliance
while it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of
two or three people and handle it with the utmost
care. Never try to do this alone, because the appliance
is very heavy.
• Before loading laundry into the Washer-dryer, make
sure the drum is empty.
• During the drying phase, the door tends to get quite hot.
• Do not use the appliance to dry clothes that have
been washed with flammable solvents (e.g. trichlo
rethylene).
• Do not use the appliance to dry foam rubber or
similar elastomers.
• Make sure that the water tap is turned on during
the drying cycles.
Disposal
• Disposing of the packaging materials: observe local
regulations so that the packaging may be re-used.
• The European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment, requires
that old household electrical appliances must not
be disposed of in the normal unsorted municipal
waste stream. Old appliances must be collected
separately in order to optimise the recovery and
recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the
product reminds you of your obligation, that when
you dispose of the appliance it must be separately
collected. Consumers should contact their local
authority or retailer for information concerning
the correct disposal of their old appliance.
Opening the porthole door manually
In the event that it is not possible to open the porthole
door due to a powercut, and if you wish to remove the
laundry, proceed as follows:
1. remove the plug from the electrical socket.
2. make sure the water level inside the machine is lower
than the door opening; if it is not, remove excess water
using the drain hose, collecting it in a bucket as indicated in the figure.
3. using a screwdriver, remove the cover panel on the
lower front part of the washing machine (see figure).
4. pull outwards using the tab as indicated in the figure,
until the plastic tie-rod is freed from its stop position; pull
downwards and open the door at the same time.
5. reposition the panel, making sure the hooks are secu-
rely in place before you push it onto the appliance.
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Care and maintenance
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2
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Cutting off the water and electricity supplies
• Turn off the water tap after every wash cycle. This
will limit wear on the hydraulic system inside the
washer dryer and help to prevent leaks.
• Unplug the washer dryer when cleaning it and during
all maintenance work.
Cleaning the washer dryer
The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.
Cleaning the detergent dispenser drawer
Remove the dispenser
by raising it and pulling it
out (see figure).
Wash it under running
water; this operation
should be repeated frequently.
2. unscrew the lid by rotating it anti-clockwise (see
figure): a little water may
trickle out. This is perfectly normal;
3. clean the inside thoroughly;
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely in place before you push it onto the appliance.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are
any cracks, it should be replaced immediately: during the
wash cycles, water pressure is very strong and a cracked hose could easily split open.
! Never use second-hand hoses.
Caring for the door and drum of your appliance
• Always leave the porthole door ajar in order to prevent unpleasant odours from forming.
Cleaning the pump
The washing machine is fitted with a self-cleaning
pump which does not require any maintenance. Sometimes, small items (such as coins or buttons) may
fall into the pre-chamber which protects the pump,
situated in its bottom part.
! Make sure the wash cycle has finished and unplug
the appliance.
To access the pre-chamber:
1. using a screwdriver,
remove the cover panel
on the lower front part
of the washing machine
(see figure);
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Troubleshooting
Your washer dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure
that the problem cannot be not solved easily using the following list.
Problem:
The machine does not switch on.
The wash cycle does not start.
The machine does not dry.
The clothes are too hot when the
drying cycle is finished.
The machine does not fill with water
or ‘No Water, Check Supply’ is
shown in the display window.
Possible causes / Solutions:
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
• The door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
• The ‘DELAY TIMER’ has been selected.
• The ‘CHILD LOCK’ is activated (see ‘The machine just ‘beeps’ when a programme or option is selected’ below).
• Check the 2 sections above.
• The ‘DRY’ button has been pressed to exclude drying.
• A cooling-down period is always added to the end of each drying cycle. If the
clothes appear too hot to handle leave the door open to allow to cool further
before removing from the machine.
• The water inlet hose is kinked.
• The water inlet hose is not connected to the water supply.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The START/PAUSE button has not been pressed.
GB
The machine continuously fills with
water and continually drains away
or Water left in the drum
or Stuck on wash.
The machine does not drain or spin ‘START/PAUSE’ flashing orange.
The machine does spin.
The machine does not drain or spin ‘REDUCED CREASES’ & ‘START/
PAUSE’ flashing orange and message in display.
The wash programme takes too long.
• The top of the drain hose is too low - It must be fitted at a height between 65
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
• The Pump filter is blocked - (see Care & Maintenance).
• The drain hose is kinked.
• New Installation - The blanking cap or spigot has not been removed if connected under a sink.
• The drain hose or sink trap is blocked.
• The spin speed is set to “OFF”.
• The ‘REDUCED CREASES’ option is enabled, at the end of the program the
machine drum will rotate slowly and ‘END OF CYCLE’ will appear in the display.
To complete the program press either the ‘REDUCED CREASES’ or the ‘EASY
IRON’ buttons (see Wash Cycles & Functions).
• The ‘SILK/CURTAINS’ program is selected, at the end of the program it will not drain
and ‘RINSE HOLD’ will appear in the display. To complete the program press either the
‘START/PAUSE’ or ‘REDUCED CREASES’ buttons (see Wash Cycles & Functions).
• Programme times will vary due to water pressure, the incoming water temperature
and if the wash load goes out of balance. This will increase the programme time accordingly (see ‘The machine wont spin properly’ below) - (Most Common Cause!).
The Display sticks at one ‘time to
end’ for more than 1 Minute or the
Display changes the estimated ‘Time
to End’ during the programme.
• The display time is for guidance only - it is not a precise time to finish
and may vary.
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GB
The machine vibrates a lot during
the spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
• The load is in a slight out of balance condition and machine is spinning, but at a lower speed.
The machine is noisy.
The machine wont spin properly.
The machine leaks from the
dispenser.
The machine leaks (other than
dispenser).
The machine is locked and an error code
appears on the display (eg F-01, F-..).
The machine smells.
The machine door cannot be
opened.
• There will always be some motor, pump and drum noise during spin.
• Out of Balance detected when attempting to go into a spin cycle - If this happens the machine will continue to try to repeat the distribution of the load required before the machine
will go into higher spin speeds - This will increase the programme time accordingly. This is
a safety feature to prevent damage. Out of Balance can be caused by washing a single
heavy item (eg duvet, quilt, etc). - Try the programme again using a different load.
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
• The drain hose is not fixed in properly.
• Switch off the machine and unplug it, wait for approximately 1 minute and then switch it
back on again If the problem persists contact the Technical Assistance Service.
• The machine requires a service wash. Run a 90 degree wash cycle with detergent and no laundry.
• The door will not open until the door lock indicator light goes out shortly after
the program has finished.
• If there is no power to the machine you need to perform the manual unlocking
procedure (see Precautions & Tips).
Door Seal damaged at the bottom.
The water level is too low when
the machine is washing.
The word ‘DEMO ON’ appears intermittently in the display window
and the drum slowly turns.
The machine just ‘beeps’ when a
programme or option is selected
(Child Lock Symbol is lit).
There is too much foam.
After completing the programme, or
before starting a programme, the machine has turned itself off (no lights).
General.
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.
• The door seal has drainage holes at the bottom - This is normal.
• The water level is correct if it can be seen at the bottom of the door.
• To exit, switch machine off, then press and hold ‘ON/OFF’ and ‘START/PAUSE’
buttons simultaneously for 3 seconds. Note the machine will need the language resetting.
• Deactivate the Child Lock feature by pressing and holding in the ‘CHILD
LOCK’ button for 2 seconds.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!
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Assistance
Guarantee
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective
because of either workmanship or materials, we will, at our discretion, either repair or replace the
appliance at no cost to you.
This guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
- The appliance is used only on the electricity or gas supply printed on the rating plate.
- The appliance has been used for normal domestic purposes only.
- The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
- Any repair work must be undertaken by us or our appointed agent.
- Any parts removed during repair work or any appliance that is replaced become our property.
- The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
GB
- Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
- Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NONDOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There
will be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply
call our registration line on 08448 24 24 24 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or,
where necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will
replace your machine or, if you prefer, give you your money back.
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02/2012 - Xerox Fabriano
GB
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working life than
us - the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
www.hotpointservice.co.uk
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door
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