Hotpoint wdd960 User Manual

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Page 1

Instructions for use

WASHER DRYER

English,1

WDD 960 P/G/A/K

Contents

Installation, 2-3-4-5

Unpacking and levelling Connecting the electricity and water supplies The first wash cycle Technical data

Description of the washer dryer, 6-7

Control panel Display

How to run a wash cycle or a drying cycle, 8

Wash cycles and functions, 9

Table of wash cycles Wash functions

Detergents and laundry, 10

Detergent dispenser drawer Preparing the laundry Garments requiring special care Load balancing system

Precautions and tips, 11

General safety Disposal Opening the porthole door manually

Care and maintenance, 12

Cutting off the water or electricity supply Cleaning the washer dryer Cleaning the detergent dispenser drawer Caring for the door and drum of your appliance Cleaning the pump Checking the water inlet hose

Troubleshooting, 13

Assistance, 14

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Page 2

Installation

! Keep this instruction manual in a safe place for

future reference. Should the appliance be sold, transferred or moved, make sure the instruction manual accompanies the Washer-dryer to inform the new owner as to its operation and features.

! Read these instructions carefully: they contain

vital information on installation, use and safety.

Unpacking and levelling

Unpacking

1. Unpack the Washer-dryer.

2. Check whether the Washer-dryer has been damaged during transport. If this is the case, do not install it and contact your retailer.

3. Remove the 2 protective screws and the rubber bush with the respective spacer, situated on the rear of the appliance (see also the installation leaflet). NB:The plastic spacers may fall down inside the

machine once the bolt has been removed, and will not interfere with the operation of the machine.

4. Do not remove external bar.

5. Seal the gaps using the plastic plugs provided.

6. Keep all the parts: you will need them again if the Washer-dryer needs to be moved to another location.

! Packaging materials are not children's toys.

Levelling

Your machine may make a considerable amount of noise if the two front feet have not been adjusted correctly.

1. Install the Washer-dryer on a flat sturdy floor, without resting it up against walls, furniture cabinets or other.

2. If the floor is not

perfectly level, com-

pensate for any

unevenness by

tightening or loosening

the adjustable front

feet (see figure); the

angle of inclination,

measured according to

the worktop, must not

exceed 2°.

Levelling your appliance correctly will provide it with stability and avoid any vibrations, noise and shifting during operation. If it is placed on a fitted or loose carpet, adjust the feet in such a way as to allow enough room for ventilation beneath the Washerdryer.

Electric and water connections

Connecting the water inlet hose

1. Insert seal A into the end of the inlet hose and screw the latter onto a cold water tap with a 3/4

3. Make sure there are no kinks or bends in the hose.

! The water pressure at the tap must be within the

values indicated in the Technical details table (on the next page).

! If the water inlet hose is not long enough, contact

a specialist store or an authorised serviceman.

! Ensure that the supply taps are allowing water

through. Old taps may seize in the closed position and thus prevent water reaching the machine.

gas threaded mouth (see figure). Before making the connection, allow the water to run freely until it is perfectly clear.

2. Connect the other end of the water inlet hose to the Washer-dryer, screwing it onto the appliance's cold water inlet, situated on the top right-hand side on the rear of the appliance (see figure).

Page 3

Connecting the drain hose

65 - 100 cm

Connect the drain

hose, without bending

it, to a draining duct or

a wall drain situated

between 65 and 100 cm

from the floor;

_ the supply voltage is included within the values

indicated on the Technical details table (see page 5);

_ the socket is compatible with the washing

machine's plug. If this is not the case, replace the socket or the plug.

Your appliance is now supplied with a 13 amp fused plug it can be plugged into a 13 amp socket for immediate use. Before using the appliance please read the instructions below.

The drain hose may be connected to an undersink trap. Before connecting the drain hose from the machine ensure that any blanks or removable ends have been taken off the spigot.

If it is place over the edge of a basin or sink be sure the free end of the hose should not be underwater.

! We advise against the use of hose extensions; in

case of absolute need, the extension must have the same diameter as the original hose and must not exceed 150 cm in length. Ensure that if the drain hose is pushed into a standpipe, that the end does not go down more than 15cms (6 inches). If the hose is pushed down too far, this may cause the machine to self syphon ie. continuously empty as it is filling.

Electric connection

Before plugging the appliance into the mains socket, make sure that:

_ the socket is earthed and in compliance with

the applicable law;

_ the socket is able to sustain the appliance's

maximum power load indicated in the Technical details table (see page 5);

WARNING - THIS APPLIANCE MUST BE EARTHED. THE FOLLOWING OPERATIONS SHOULD BE CARRIED OUT BY A QUALIFIED ELECTRICIAN.

Replacing the fuse:

When replacing a faulty fuse, a 13 amp ASTA approved fuse to BS 1362 should always be used, and the fuse cover re-fitted. If the fuse cover is lost, the plug must not be used until a replacement is obtained. Replacement fuse covers: If a replacement fuse cover is fitted, it must be of the correct colour as indicated by the coloured marking or the colour that is embossed in words on the base of the plug. Replacements can be obtained directly from your nearest Service Depot.

Removing the plug:

If your appliance has a non-rewireable moulded plug and you should wish to re-route the mains cable through partitions, units etc., please ensure that either: the plug is replaced by a fused 13 ampere rewearable plug bearing the BSI mark of approval. or: the mains cable is wired directly into a 13 amp cable outlet, controlled by a switch, (in compliance with BS 5733) which is accessible without moving the appliance.

Disposing of the plug:

Ensure that before disposing of the plug itself, you make the pins unusable so that it cannot be accidentally inserted into a socket.

Instructions for connecting cable to an alternative plug: Important: the wires in the mains lead are coloured in accordance with the following code:

Green & Yellow Earth Blue Neutral Brown Live

Page 4

As the colours of the wires in the lead may not correspond with the coloured markings identifyng the terminals in your plug, proceed as follows: Connect Green & Yellow wire to terminal marked E

or coloured Green or Green & Yellow.

or Connect Brown wire to terminal marked L or coloured Red. Connect Blue wire to terminal marked N or coloured Black. If a 13 amp plug (BS 1363) is used it must be fitted with a 13 amp fuse, either in the plug or adaptor or at the distribution board. If you are in any doubt the electrical supply to your machine, consult a qualified electrician before use. How to connect an alternative plug: The wires in this mains lead are coloured in accordance with the following code:

BLUE NEUTRAL (N) BROWN LIVE (L) GREEN & YELLOW EARTH (E)

Disposing of the appliance:

When disposing of the appliance please remove the plug by cutting the mains cable as close as possible to the plug body and dispose of it as described above.

Warning! The company denies all liability if and when these norms are not respected.

The first wash cycle

Once the appliance has been installed, and before you use it for the first time, run a wash cycle with detergent and no laundry, using the wash cycle

GREEN & YELLOW

BROWN

BLUE

13 ampere fuse

CROSS-BAR CORD GRIP

! The Washer-dryer should not be installed in an

outdoor environment, not even when the area is sheltered, because it may be very dangerous to leave it exposed to rain and thunderstorms.

! When the Washer-dryer is installed, the mains

socket must be within easy reach.

! Do not use extensions or multiple sockets.

! The power supply cable must never be bent or

dangerously compressed.

! The power supply cable must only be replaced by

an authorised serviceman.

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Technical data

Model

Dimensions

Capacity

Electrical connections

Water connections

Spin speed

Energy rated programmes according to regulation EN 50229

WDD 960 P/G/A/K

width 59.5 cm height 85 cm depth 60 cm

from 1 to 7 kg for the wash programme; from 1 to 5 kg for the drying programme

please refer to the technical data plate fixed to the machine

maximum pressure 1 MPa (10 bar) minimum pressure 0.05 MPa (0.5 bar) drum capacity 54 litres

up to 1600 rotations per minute

Wa sh : programme (1 button); temperature 60°C;

using a load of 7 kg. Drying: first drying cycle performed with a 2 kg load, by selecting the "IRON DRY" dryness level; The second drying cycle is performed with a 5 kg load, by selecting the "CUPBORD DRY" dryness level.

This appliance conforms to the following EC Directives:

- 89/336/EEC dated 03/05/89 (Electromagnetic Compatibility) and subsequent modifications

- 2002/96/EC

- 2006/95/EC (Low Voltage)

press of the

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Description of the washer dryer

Control panel

ON/OFF

button

Detergent dispenser drawer

Detergent dispenser drawer: used to dispense

detergents and washing additives (see Detergents and laundry).

ON/OFF button machine on or off. The START/PAUSE indicator light, which flashes slowly in a green colour shows that the machine is switched on. To switch off the washer dryer during the wash cycle, press and hold the button for approximately 2 seconds; if the button is pressed briefly or accidentally the machine will not switch off. If the machine is switched off during a wash cycle, this wash cycle will be cancelled.

WASH CYCLE SELECTOR buttons: used to set the desired wash cycle (see "Table of wash cycles").

MEMORY button: press and hold the button to store a cycle with your own set of preferences in the memory of the machine. To recall a previously stored cycle, press the MEMO button.

FUNCTION buttons: press the button to select the desired function. The corresponding indicator light on the display will switch on.

SPIN button exclude the spin cycle - the value is indicated on the display.

: press this briefly to switch the

: press to reduce or completely

WASH

CYCLE

SELECTOR

buttons

CHILD LOCK

DRYING

button

DISPLAY

MEMORY

button

DELAYED START

TEMPERATURE button

temperature: the value will be shown on the display.

CHILD LOCK button: to activate the control panel lock, press and hold the button for approximately 2 seconds. When the symbol is illuminated, the control panel is locked. This means it is possible to prevent wash cycles from being modified accidentally, especially where there are children in the home. To deactivate the control panel lock, press and hold the button for approximately 2 seconds.

DELAY START button start time for the selected wash cycle. The delay time will be shown on the display.

DRYING button

START/PAUSE button with indicator light: when

the green indicator light flashes slowly, press the button to start a wash cycle. Once the cycle has begun the indicator light will remain lit in a fixed manner. To pause the wash cycle, press the button again; the indicator light will flash in an orange colour. If the symbol may be opened. To start the wash cycle from the point at which it was interrupted, press the button again.

FUNCTION

buttons

button

SPIN SPEED

button

START/ PAUSE

button with indicator light

TEMPERATURE

button

: press to decrease the

: press to set a delayed

: press to set a drying cycle.

is not illuminated, the door

Page 7

Display

)

The display is useful when programming the machine and provides a great deal of information.

The upper two strings A and B are used to display the selected wash cycle or the type of drying selected, the current wash cycle phase (the selected dryness level or drying time) and all the indications relating to the progress status of the cycle.

String C shows the time remaining until the end of the wash cycle in progress and, if a DELAYED START has been set, the time remaining until the start of the selected wash cycle.

String D shows the maximum spin speed value (this depends on the selected wash cycle); if the wash cycle does not include a spin cycle, the string remains unused.

String E shows the maximum temperature value which may be selected (this depends on the wash cycle used); if the temperature of the wash cycle cannot be modified, the string remains unused.

Indicator lights F correspond to the functions and light up when the selected function is compatible with the set wash cycle.

Door locked symbol

If the symbol is lit, this indicates that the washer dryer door is blocked to prevent it from being opened accidentally. To prevent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door. N.B.: if the DELAYED START function has been activated, the door cannot be opened; pauses the machine by pressing the START/PAUSE button if you wish to open it.

 The first time the machine is switched on, you will be asked to select the language and the display will

automatically show the language selection menu. To select the desired language press the TEMPERATURE and SPIN buttons; to confirm the selection press the DRYING button. If you wish to select another language, press and hold the DRYING + TEMPERATURE + SPIN buttons simultaneously for 5 seconds, then repeat the steps listed above.

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How to run a wash cycle or a drying cycle

1. SWITCH THE MACHINE ON. Press the button; the text HELLO will appear on the display and the START/ PAUSE indicator light will flash slowly in a green colour.

2. LOAD THE LAUNDRY. Open the porthole door. Load the laundry, making sure you do not exceed the maximum load value indicated in the table of programmes on the following page.

3. MEASURE OUT THE DETERGENT. Pull out the detergent dispenser drawer and pour the detergent into the relevant compartments as described in

"Detergents and laundry".

4. CLOSE THE DOOR.

5. SELECT THE WASH CYCLE. Press one of the

WASH CYCLE SELECTOR buttons to select the required wash cycle; the name of the wash cycle will appear on the display. A temperature and spin speed is set for each wash cycle; these may be adjusted. The duration of the cycle will appear on the display.

6. CUSTOMISE THE WASH CYCLE. Use the relevant buttons:

Modifying the temperature and/or

spin speed. The machine automatically selects the

maximum temperature and spin speed set for the selected wash cycle; these values cannot therefore be increased. The temperature can be decreased by pressing the is reached. The spin speed may be progressively reduced by pressing the excluded (the "OFF" setting). If these buttons are pressed again, the maximum values are restored.

 Setting a delayed start.

To set a delayed start for the selected programme, press the corresponding button repeatedly until the required delay period has been reached. When this option is enabled, the display. To remove the delayed start function press the button until the text "OFF" appears on the display.

 Setting the drying cycle.

The desired drying cycle type may be set by pressing the DRYING button once or several times. Two options are available: A - Based on the how damp the clothes are once they have been dried:

Iron dry: slightly damp clothes, easy to iron. Hanger dry: dry clothes to put away. Cupboard dry: very dry clothes, recommended for

towelling and bathrobes. B - Based on time: from 40 minutes to 180.

To exclude the drying phase press the relevant button until the text OFF appears on the display.

If your laundry load to be washed and dried is much greater than the maximum stated load (see adjacent table), perform the wash cycle, and when the cycle is complete, divide the garments into groups and put some of them back in the drum. At this point, follow the instructions provided for a "Drying only" cycle. Repeat this procedure for the remainder of the load.

N.B: a cooling-down period is always added to the end of each drying cycle.

button, until the cold wash "OFF" setting

button, until it is completely

symbol lights up on the

Drying only

Select a drying setting ( CYCLE selector in accordance with the type of fabric, then select the desired drying type using the DRYING button.

6able of Drying times (guideline values)

Fabri c type

Cotton Clothing of different

Synthetics

Wool Knitwear, Pullovers, etc.

Modifying the cycle settings.

 Press the button to enable the function; the

 Press the button again to disable the function; the

Load type Max.

sizes, Terry towels

Sheets, Shirts, Pyjamas, socks, etc.

indicator light corresponding to the button will switch on.

indicator light will switch off.

- - ) using the WASH

Cupboard

load

dry

(kg)

5180170160

3180170160

1,5 150 140 130

Henger dry

Iron dry

 If the selected function is not compatible with the

programmed wash cycle, the indicator light will flash and the function will not be activated.

 If the selected function is not compatible with

another function which has been selected previously, the indicator light corresponding to the first function selected will flash and only the second function will be activated; the indicator light corresponding to the enabled function will remain lit.

 The functions may affect the recommended load

value and/or the duration of the cycle.

7. START THE PROGRAMME. Press the START/ PAUSE button. The corresponding indicator light will become green, remaining lit in a fixed manner, and the door will be locked (the DOOR LOCKED symbol

will be on). During the wash cycle, the name of the phase in progress will appear on the display. To change a wash cycle while it is in progress, pause the washer dryer using the START/PAUSE button (the START/PAUSE indicator light will flash slowly in an orange colour); then select the desired cycle and press the START/PAUSE button again. To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED symbol is switched off the door may be opened. Press the START/PAUSE button again to restart the wash cycle from the point at which it was interrupted.

8. THE END OF THE WASH CYCLE. This will be indicated by the text "END OF CYCLE" on the display; when the DOOR LOCKED door may be opened. Open the door, unload the laundry and switch off the machine.

symbol switches off the

If you wish to cancel a cycle which has already begun,

press and hold the and the machine will switch off.

button. The cycle will be stopped

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Wash cycles and functions

)

(

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)

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)

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)

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)

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)

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)

Table of wash cycles

Max

Description of the wash cycle

Wash cycles

E ve ryd ay w as h cycl es (D a ily)

Cottons (*) Cottons Cottons Synthetics Synthetics Synthetics Ready to Wear (* *) Wool:

Memory:

For all Test Institutes: * Test wash cycle in compliance with regulation EN 50229: set wash cycle with a temperature of 60°C.

Silk/Curtains:

D ryi ng p rog ra mmes

Cotton dry Synthetics dry Woollmark dry

P art ia l w as h cyc le s

Fast spin cottons Slow spin delicates Rinse Pump out

(

press of the button

2nd pres s of th e b utton

(3rd press of the button)

(1st press of the button)

(2st press of the button)

(3nd press of the button)

for wool, cashmere, etc. 40° 800

allows for any wash cycle to be stored.

for garments in silk and viscose, lingerie. 30° 0

1st press of the button

2st press of the button

3st press of the button

1st press of the button

2st press of the button

1st press of the button

2nd press of the button

: extremely soiled whites.

: h ea vily soiled w hite s a nd re sista n t co lou rs .

hea vily so iled white s a nd delic ate c olou rs.

hea vily so iled res istant colo urs .

ligh tly so iled res istant colo urs .

temp.

Max.

spee d

(°C)

(rpm)

90° 1600 60° 1600 40° 1600 50° 800 40° 800 30° 800 30° 800

- -

- 16 00

- 800

- 16 00

- 0

Drying

(* *) Ready to Wear

This cycle was designed to wash and dry lightly soiled small loads quickly. By selecting this cycle it is possible to wash and dry a maximum load of 1 kg in just 60 minutes.

Please note, this is an automatically programmed wash and dry cycle, therefore it is not possible to manually set a drying time

or drying level in conjunction with this cycle.

Detergents Max. load (kg)

Fabric

Wash

softener

ll l

- -

- - -

Normal

Mini

Load

73 73 73 31,5 31,5 31,5 1 -

1,5 1

5 3 -

1,5 -

7 7 73 7 -

Cycle

duration

The duration of the wash cycles can be checked

on the display.

Wash functions

Super Wash

Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased cycle duration, this function offers a high-performance wash.

 It cannot be used with the , , , Drying

programmes and Partial wash cycles.

Reduced Creases

By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of creases. At the end of the cycle the washing machine will perform slow rotations of the drum; the Reduced creases and START/PAUSE indicator lights will flash (orange) and the text "END OF CYCLE" will appear on the display. To end the cycle, press the START/PAUSE button or the Reduced creases button. For the Silk/Curtains cycle, the machine will end the cycle while the laundry is soaking; the Reduced creases and START/PAUSE indicator lights will flash (orange) and the text "RINSE HOLD" will appear on the display. To drain the water so that the laundry may be removed, press the START/PAUSE button or the Reduced creases button.

 It may not be used with the , , Drying

programmes,

and Pump out programmes.

Mini Load

This function is recommended for when the load of laundry is equal to half, or less than half, of the maximum recommended load (see Table of wash

cycles).

 It cannot be used in conjunction with the ,

Drying programmes, programmes.

Timer Saver

Reduces the duration of the wash cycle.

and Pump out

 It cannot be used with the , , and Partial

wash cycles.

Page 10

Detergents and laundry

Detergent dispenser drawer

Good washing results also depend on the correct dose of detergent: adding too much detergent will not necessarily result in a more efficient wash, and may in fact cause build up on the inside of your appliance and contribute to environmental pollution.

! Do not use hand washing detergents because

these create too much foam.

Open the detergent dispenser drawer and pour in the detergent or washing additive, as follows.

! Do not pour detergent into the middle compartment (*).

Detergent should only be poured into the compartment 1.

compartment 1: Detergent for the wash cycle (powder or liquid)

For best results liquid detergent should be poured in the dispenser immediately before the start of the programme.

compartment 2: Additives (fabric softeners, etc.)

The fabric softener should not overflow the grid.

Garments requiring special care

Curtains: fold curtains and place them in a pillow

case or mesh bag. Use wash cycle Wool: Hotpoint is the only washer dryer manufacturer to have been awarded the prestigious Woolmark Platinum Care endorsement (M.0508) by the Woolmark Company, which means that all woollen garments may be washed in the washer dryer, even those which state hand wash only offers complete peace of mind when washing woollen garments in the washer dryer (max. load 1.5 kg) and guarantees optimal performance.

on the label. Wash cycle therefore

Load balancing system

Before every spin cycle, to avoid excessive vibrations and to distribute the load in a uniform manner, the drum rotates continuously at a speed which is slightly greater than the washing rotation speed. If, after several attempts, the load is not balanced correctly, the machine spins at a reduced spin speed. If the load is excessively unbalanced, the washer dryer performs the distribution process instead of spinning. To encourage improved load distribution and balance, we recommend small and large garments are mixed in the load.

Preparing the laundry

 Divide the laundry according to:

- the type of fabric/the symbol on the label

- the colours: separate coloured garments from whites

 Empty all garment pockets and check the

buttons.

 Do not exceed the listed values, which refer to

the weight of the laundry when dry: Durable fabrics: max. 7 kg Synthetic fabrics: max. 3 kg Delicate fabrics: max. 2 kg Wool: max. 1.5 kg Silk: max. 2 kg

How much does your laundry weigh?

1 sheet 400-500 g 1 pillow case 150-200 g 1 tablecloth 400-500 g 1 bathrobe 900-1200 g 1 towel 150-250 g



Page 11

Precautions and tips

! This washer dryer was designed and constructed

in accordance with international safety regulations. The following information is provided for safety reasons and must therefore be read carefully.

General safety

 This appliance was designed for domestic use only.  The washer dryer must only be used by adults, in

accordance with the instructions provided in this manual.

 Do not touch the machine when barefoot or with

wet or damp hands or feet.

 Do not pull on the power supply cable when

unplugging the appliance from the electricity socket. Hold the plug and pull.

 Do not open the detergent dispenser drawer

while the machine is in operation.

 Do not touch the drained water as it may reach

extremely high temperatures.

 Never force the porthole door. This could damage

the safety lock mechanism designed to prevent accidental opening.

 If the appliance breaks down, do not under any

circumstances access the internal mechanisms in an attempt to repair it yourself.

 Always keep children well away from the appliance

while it is operating.

 The door can become quite hot during the wash cycle.  If the appliance has to be moved, work in a group

of two or three people and handle it with the utmost care. Never try to do this alone, because the appliance is very heavy.

 Before loading laundry into the washer dryer,

make sure the drum is empty.

 During the drying phase, the door tends to get

quite hot.

recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out "wheeled bin" symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance.

Opening the porthole door manually

In the event that it is not possible to open the porthole door due to a powercut, and if you wish to remove the laundry, proceed as follows:

1. remove the plug from the electrical socket.

2. make sure the water level inside the machine is

lower than the door opening; if it is not, remove excess water using the drain hose, collecting it in a bucket as indicated in the figure.

3. using a screwdriver, remove the cover panel on the lower front part of the washer dryer (see figure).

 Do not use the appliance to dry clothes that have

been washed with flammable solvents (e.g. trichlorethylene).

 Do not use the appliance to dry foam rubber or

similar elastomers.

 Make sure that the water tap is turned on during

the drying cycles.

Disposal

 Disposing of the packaging materials: observe local

regulations so that the packaging may be re-used.

 The European Directive 2002/96/EC on Waste

Electrical and Electronic Equipment, requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and

4. pull outwards using the tab as indicated in the

figure, until the plastic tie-rod is freed from its stop position; pull downwards and open the door at the same time.

5. reposition the panel, making sure the hooks are

securely in place before you push it onto the appliance.



Page 12

Care and maintenance

Cutting off the water and electricity supplies

 Turn off the water tap after every wash cycle.

This will limit wear on the hydraulic system inside the washer dryer and help to prevent leaks.

 Unplug the washer dryer when cleaning it and

during all maintenance work.

Cleaning the washer dryer

The outer parts and rubber components of the appliance can be cleaned using a soft cloth soaked in lukewarm soapy water. Do not use solvents or abrasives.

Cleaning the detergent dispenser drawer

Remove the dispenser by raising it and pulling it out (see figure). Wash it under running water; this operation should be repeated frequently.

Caring for the door and drum of your appliance

 Always leave the porthole door ajar in order to

prevent unpleasant odours from forming.

Cleaning the pump

The washer dryer is fitted with a self-cleaning pump which does not require any maintenance. Sometimes, small items (such as coins or buttons) may fall into the pre-chamber which protects the pump, situated in its bottom part.

Checking the water inlet hose

Check the inlet hose at least once a year. If there are any cracks, it should be replaced immediately: during the wash cycles, water pressure is very strong and a cracked hose could easily split open.

 Never use second-hand hoses.



Page 13

Troubleshooting

Your washer dryer could fail to work. Before contacting the Technical Assistance Centre (see Assistance), make sure that the problem cannot be not solved easily using the following list.

Problem:

The washer dryer does not switch on.

The wash cycle does not start.

The washer dryer does not take in water (the text "NO WATER, CHECK SUPPLY" appears on the display).

The washer dryer continuously takes in and drains water.

Possible causes / Solutions:

 The appliance is not plugged into the socket fully, or is not making contact.  There is no power in the house.

 The washer dryer door is not closed properly.  The ON/OFF button has not been pressed.  The START/PAUSE button has not been pressed.  The water tap has not been opened.  A delayed start has been set (see How to run a wash cycle or a drying cycle).

 The water inlet hose is not connected to the tap.  The hose is bent.  The water tap has not been opened.  There is no water supply in the house.  The pressure is too low.  The START/PAUSE button has not been pressed.

 The drain hose is not fitted at a height between 65 and 100 cm from

the floor (see Installation).

 The free end of the hose is under water (see Installation).  The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap, switch the appliance off and contact the Assistance Service. If the dwelling is on one of the upper floors of a building, there may be problems relating to water drainage, causing the washer dryer to fill with water and drain continuously. Special anti-draining valves are available in shops and help to avoid this inconvenience.

The washer dryer does not drain or spin.

The washer dryer vibrates a lot during the spin cycle.

The washer dryer leaks.

The machine is locked and the display flashes, indicating an error code (e.g. F-01, F-..).

There is too much foam.

The washer-dryer does not dry.

 The wash cycle does not include draining: some wash cycles require the

drain phase to be started manually (see Wash cycles and functions).

 The Reduced creases function has been activated: To complete the

wash cycle, press the START/PAUSE button (see Wash cycles and functions).

 The drain hose is bent (see Installation).  The drainage duct is clogged.

 The drum was not unlocked correctly during installation (see Installation).  The washer dryer is not level (see Installation).  The washer dryer is trapped between cabinets and walls (see Installation).

 The water inlet hose is not screwed on properly (see Installation).  The detergent dispenser drawer is blocked (for cleaning instructions, see

Care and maintenance).

 The drain hose is not fixed properly (see Installation).

 Switch off the machine and unplug it, wait for approximately 1

minute and then switch it back on again. If the problem persists, contact the Technical Assistance Service.

 The detergent is not suitable for machine washing (it should display

the text for washer dryers or hand and machine wash, or the like).

 Too much detergent was used.

 The appliance is not plugged into the socket, or not enough to make contact.  There has been a power failure.  The appliance door is not shut properly.  A delayed start has been set.  DRYING is in the OFF position.

!

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Assistance

Guarantee

12 Months Parts and Labour Guarantee

Your appliance has the benefit of our manufacturers guarantee, which covers the cost of

breakdown repairs for twelve months from the date of purchase.

This gives you the reassurance that if, within that time, your appliance is proven to be defective

because of either workmanship or materials, we will, at our discretion, either repair or replace the

appliance at no cost to you.

This guarantee is subject to the following conditions:

- The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.

- The appliance is used only on the electricity or gas supply printed on the rating plate.

- The appliance has been used for normal domestic purposes only.

- The appliance has not been altered, serviced, maintained, dismantled, or otherwise

interfered with by any person not authorised by us.

- Any repair work must be undertaken by us or our appointed agent.

- Any parts removed during repair work or any appliance that is replaced become our property.

- The appliance is used in the United Kingdom or Republic of Ireland.

The guarantee does not cover:

- Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.

- Replacement of any consumable item or accessory . These include but are not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.

- Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee

Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on

you registering your appliance with us and the parts being fitted by one of our authorised engineers.

There will be a charge for our engineer's time. To activate the extra parts warranty on your

appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).

Extended Guarantees

We offer a selection of repair protection plans that enable you to fully cover yourself against the expense

of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on

08709 088 088 (ROI 01 230 0233).

Free Helpdesk Service

We have a dedicated team who can provide free advice and assistance with your appliance if you

experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint

Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where

necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will

replace your machine or, if you prefer, give you your money back.

"

Page 15

After Sales Service

No one is better placed to care for your Hotpoint appliance during the course of its

working life than us - the manufacturer.

Essential Contact Information

Hotpoint Service

We are the largest service team in Europe offering you access to 400 skilled telephone advisors and

1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.

UK: 08709 066 066

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Please note: Our advisors will require the following information:

Model number:

Serial number:

Parts and Accessories

We supply a full range of genuine replacement parts as well as accessory products that protect and

hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.

UK: 08709 077 077

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Appliance Registration

We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts

guarantee you must register your appliance with us.

UK: 0870 6092094

Republic of Ireland: 01 230 0800

www.hotpointservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB

Indesit Company Unit 49 Airways Industrial Estate,Dublin 17

Recycling & Disposal Information

As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use quality, recycled components to keep down customer costs and minimise material wastage.

Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.

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