Hotpoint WD71 User Manual

Congratulations on the purchase of
your new Ultima Washer Dryer.

IMPORTANT INFORMATION
Please read this instruction book
thoroughly before installing and using
your appliance for the first time.

ULTIMA

Instruction Manual

For Model WD71

Electricity Supply

WARNING: This appliance must be earthed.

Fuses

Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the fuse, only
those rated at 13A and ASTA approved to BS1362 should be used. To change fuse lift
holder to vertical position and lift fuse out. To replace, insert fuse and push fuse holder down
into locked position. Correct replacement is identified by colour coding or the marking on
base of plug.

WARNING: Do not use plug unless fuse holder is in locked position.

Changing the Plug

Cut off and dispose of the supplied plug if it does not fit your socket.

WARNING: To avoid a shock hazard do not insert the discarded plug into a socket
anywhere else.

IMPORTANT: WIRES IN THE MAINS LEAD
ARE COLOURED IN ACCORDANCE WITH
THE FOLLOWING CODE:
Green/Yellow - Earth
Blue - Neutral
Brown - Live
If you change the plug, the colour of
wires in the mains lead may not
correspond with the colour of the
markings identifying terminals in the
plug. You should therefore wire it as
shown (Fig 1).

Green and yellow (Earth)
wire to terminal
marked ‘E’,
symbol , or
coloured green
and yellow.

Blue (Neutral)
wire to terminal
marked ‘N’ or
coloured black.

13A ASTA

approved fuse to

BS1362.

Brown (Live)

wire to terminal

marked ‘L’ or
coloured red.

Cord clamp

Fig 1

Changing the Mains Lead

A special lead can be ordered from Hotpoint Service UK: 08709 066 066 or
Republic of Ireland: 1850 302 200
If you have damaged the existing lead or require a longer one a charge will be made. It is
strongly advised that this work is carried out by a qualified electrician.

CE marking certifies that this appliance conforms to the following EEC directives:­Low Voltage Equipment - 72/23/EEC & 93/68 EEC

Electromagnetic Compatibility - 89/336/EEC, 92/31/EEC & 93/68/EEC

2

Contents

Electricity Supply ...................................... 2

Recycling & Disposal Information .............. 3

Installation Instructions

1. Choose a Location................................ 4

2. Remove Transit Brackets ...................... 5

3. Connect to the Water Supply ............... 6

4. Connect to a Drainage System

5. Adjust the Feet ..................................... 7

When you have installed your appliance,
ensure it is ready to use by following the
10 Step Check List on page 7

Getting to know your
Appliance

Index ........................................................ 8

Button Selection
Interlocking Door System

Automatic Features ................................... 9

Wash & Auto Dry
Programme

.................................... 10

Choosing a Dry Programme

Drying Weight Loads
Removal Of Fluff
Items Not Suitable for Tumble Drying

Drying Tips .............................................. 14

Optional Wash/Dry Features

Option Buttons

Automatic Features ............................15-16

The Dispenser Drawer

Index

Choose a Suitable Detergent....................17

Changing the Main Wash Indicator
Dispensing Powder Detergent
Dispensing Liquid Detergent
Dispensing Fabric Conditioner

Using a Dosing Ball.................................. 18

Cleaning
Maintenance Wash

.....................19

Independent Dry
Programme

......................................11

Troubleshooting

Error Messages

............................ 20

............................ 21

Choosing a Wash Programme
Selecting a Prewash

Washing Weight Loads ............................12

Gentle Wash, Rinse & Spin

Hotpoint After Sales
Service

Hotpoint Guarantee

Guarantee Terms & Conditions ............... 23

.............................................. 22

Options for Programme ‘G’

Washcare tips...........................................13

Key Contacts

.................. Back Page

Recycling & Disposal Information

As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use
quality recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise risk of injury to children,
remove the door, plug and cut mains cable off flush with the appliance. Dispose of separately to
ensure that the appliance can no longer be plugged into a mains socket.

Retention of this
Instruction Manual

Keep this instruction manual in a
handy place for reference.
It contains important details on
the safe and proper use of your
appliance. If you sell the
appliance, pass it on to someone
else, move house and leave it
behind, make sure that you
provide this manual so that the
new owner can become familiar
with the appliance and safety
warnings.

3

Installation Instructions

IMPORTANT INFORMATION:

●

Do not plug in and switch appliance on at the mains until installation is complete.

●

You may be charged for a service call if a problem with your appliance is caused
by incorrect installation or misuse.

Follow these 5 steps for a trouble free installation:

1. Choose a Location...

2. Remove Transit Brackets...

3. Connect to the Water Supply...

4. Connect to a Drainage System...

5. Adjust the Feet...

1. Choose a Location...

The choice of location for your appliance will influence its performance.

●

Position where possible on a solid floor. Vibration may occur with a wooden floor.

●

Take care with vinyl floor coverings. The weight of the appliance may cause indentations
in some vinyl floor coverings.

●

For your safety and to comply with IEE regulations, you should not install your appliance
in a bath or shower room. Seek professional advice if you wish to do so.

●

Ensure sufficient space is allowed for the appliance. The dimensions should be a
minimum of 600 mm wide, 600 mm deep and 900 mm high.

●

Ensure the electrical socket and water taps are easily accessible and that the water
supply can be isolated if necessary.

4

2. Remove Transit Brackets...

Your appliance is fitted with internal transit brackets (Fig 1) which prevents damage to the
appliance during transit. Remove parts (Fig 2) following the instructions below.

Note: It is normal for the door seal to look creased, it will not affect its use.

Front Transit Bracket

Fig 1

Remove 3 screws from back of

1

work top lid, retain.

From rear of appliance, grip

2

sides of work top lid, lift, slide
and pull towards you.

Rear Transit Bracket

Fig 2

WARNINGS

●

Before using appliance,
remove transit brackets,
clamps and screws
Retain parts for future
transportation.

●

After removing the
packaging from the
machine, ensure that
the polystyrene pyra­mid (shown below) has
come away from the
underside of the
machine, with the
polystyrene base.

Remove 4 screws and rear

3

transit bracket, retain.

Slide and push work top lid into

5

position, ensuring front edge is
correctly located into console.

Remove 3 screws and front

4

transit bracket, retain.

Replace work top lid and 3

6

screws.

If it has not come away,
remove it by tilting the
machine backwards until
the pyramid can be seen
and then remove.

Remember you may be

charged for a service call

if a problem with your

appliance is caused by

incorrect installation or

misuse.

5

3. Connect to the Water Supply...

●

Incoming hot and cold water pressure should be between 3 and 150 psi (21 - 1034 Kpa).

●

The temperature of the incoming household hot water supply should ideally be 60°C and
no higher than 70°C as this could cause damage to both your laundry and appliance.

●

The water supply taps must be easily accessible when the appliance is installed.

●

The appliance must be connected to the appliance water supply using the new hose set
supplied, old hose sets should not be used.

WARNING

●

Do not connect
appliance to a single
outlet instantaneous
water heater.

Hot and Cold Fill

1. Connect straight end of supplied red or grey hose to the
HOT water supply tap (Fig 1). Connect straight end of
supplied blue hose to the COLD water supply tap.

2. Hand tighten connectors sufficiently to ensure water
does not leak from the hose connections.

3. Before connecting each of the hoses to the appliance,
confirm water supply is flowing by holding the free end
of each hose in a bucket, turn the relevant water supply
taps on and then off.

4. Connect angled end of red or grey hose to white plastic
inlet valve marked ‘H’ (Fig 2) and angled end of blue
hose to white plastic inlet valve marked ‘C’ at the back
of the appliance.

5. Hand tighten connectors sufficiently to ensure water
does not leak from the hose connections.

6. Turn on water supply taps and check for leaks from the
connectors. In the event of a leak, turn off supply tap,
remove connector and check sealing washer is in place.
Refit connector and tighten. Turn on water supply taps.

Fig 1

Fig 2

Cold Water Supply

Remember you may be
charged for a service call if
a problem with your
appliance is caused by
incorrect installation or
misuse.

6

If you have no hot water supply...

A Cold Fill Adaptor (Fig 3) is available from your local
Hotpoint authorised Service Centre or by calling the
Genuine Parts & Accessories Mail Order Hotline
UK: 08709 077 077 or Republic of Ireland: [phone].

Fitting a Cold Fill Adaptor

1. Connect straight ends of supplied hoses to the Cold Fill
Adaptor (Fig 3).

2. Connect adaptor to the cold water supply tap (Fig 4).

3. Before connecting the hoses to the appliance hold the
free end of each hose in a bucket, gently turn on the tap
to confirm the water supply is flowing. Turn off the tap.

4. Connect angled end of the supplied hoses to white
plastic inlet valves marked ‘H’ and ‘C’ at the back of the
appliance.

5. Hand tighten the connectors sufficiently to ensure water
does not leak from the hose connections. Turn on water
supply taps.

Inlet to
machine

Fig. 3

Inlet to

machine

Fig. 4

4. Connect to a Drainage
System...

●

Do not remove hooked end support from drainage hose.

●

Do not position standpipe near an electrical outlet.

●

For drainage into a standard work top sink ensure outlet pipe has a
minimum bore of 32 mm. To avoid syphoning ensure the end of the
drainage hose is above the water level in the sink. If your sink is inset, the
front edge of the basin must be less than 75 mm from the front edge of
your work top.

Fig 1

Fig 3

Fig 4 - Before

500 mm

Fig 4a - After

Fig 2

We recommend one of the following
drainage methods:-

Standpipe

Note: Ensure the standpipe has a

minimum diameter of 38 mm.

1. Ensure top of standpipe is positioned
at least 500 mm from the floor (Fig 1).

2. Untie the end of the GREY drainage
hose from the rear of the appliance
and place approximately 100 mm into
the standpipe.

3. If the end of GREY drainage hose is
fitted with ‘Retaining Flaps’, ensure
that they are fully inserted into the
standpipe as shown (Fig 2).

Sink Waste System

Note: Ensure the sink outlet pipe has a
minimum diameter of 32 mm.

1. Untie the end of the GREY drainage
from the rear of the appliance.

2. Reposition ‘Hooked End Support’ as
required along GREY drainage hose.

3. If fitting an under sink waste disposal
unit (Fig 3), cut out the membrane,
bung or blanking plug (Fig 4 and 4a).

4. Attach the GREY drainage hose to
the under sink waste disposal unit
securely, using a Jubilee clip.

5. Raise the hose to a minimum height
of 800 mm to avoid syphoning.

When you have installed your
appliance, ensure it is ready to use by
following this 10 Step Check List

1. Dispose of packaging safely,
see ‘Recycling Information’
on page 3.

2. Position appliance close to
electrical/water supply see
‘Location’ on page 4.

3. Remove transit brackets, screws
and spacers see ‘Remove
Transit Brackets’ on page 5.

4. Connect supplied hoses to
appliance water supply, confirm
water is flowing before connecting
to the appliance inlet valves
see ‘Water Supply’ on page 6.

5. Untie drainage hose at rear of
appliance and connect to either
a standpipe or sink waste drainage
system see ‘Drainage’ opposite.

6. Untie mains lead at rear of
appliance and plug into
electrical supply via a switched
socket, see ‘Electrical Supply’ on
page 2.

7. Position appliance, taking care
not to kink or damage hoses
at rear of appliance.

8. Stabilise the appliance, see
‘Adjusting the feet’ opposite.

Check List

Check List

5. Adjust the Feet...This must

only be done when the machine is upright

●

Release locking rings on the two front feet.

●

Screw feet in or out until appliance is
standing firm and level.

●

Ensure all feet are in firm contact with the
floor and the machine is not leaning forward.

●

Tighten the locking rings on the front feet to the underside of the cabinet.

Note: Your appliance may become noisy or move about the floor if it has
not been stabilised.

9. Turn on the water supply
to the appliance.

10.Switch on at plug socket.

Your appliance is now ready to use,
refer to ‘Getting to Know your
Appliance’ on page 8 to familiarise
yourself with the appliance.

10 Step

10 Step

7

Getting to Know Your
Appliance

10

Red line indicates minimum
height of drainage hose

11

Model WD71

8

12

1
2

3

13

14

15

16

4
5
6

7

9

8

Index

Front

1. Mains On/Off Button

2. Infobubble™ Display

3. Start, Buzzer/Time Delay Button

4. Cancel Button

5. Optional Wash/Dry Feature Buttons

6. Wash Programme Buttons

7. Door Handle & Release Button

8. Detergent/Fabric Conditioner Drawer

9. Adjustable Feet
Back

10. Rating Plate

11. Hot Water Inlet Point and supplied Hose
(Red or Grey)

12. Cold Water Inlet Point and supplied Hose (Blue)

13. Mains Cable

14. Drainage Hose

15. Retaining Flaps

16. Hooked End Support

Button Selection

To select, press button and a coloured band will become visible (Fig 1). Press again to
cancel.

Fig 1

Interlocking Door System

To Open...

Grip the door handle and press the button whilst pulling open the door (Fig 2).

To Close...

Apply pressure at the 2 o’clock position (Fig 3) until the door clicks.

Indicator Light...

When ‘START’ is pressed the door will lock and a symbol will be displayed in the
Infobubble™ throughout the programme. Approximately 1-2 minutes after the programme
has finished the symbol will disappear and the door can be opened.

WARNING: Do not attempt to open the door whilst the symbol is displayed in the
Infobubble™.

Automatic Features

Intelligent Care

Takes care of your laundry by monitoring your machine’s performance. Prevents your
machine spinning with an uneven load and reports any specific problems on the
Infobubble™ display.

Fig 2

Fig 3

Temperature Sensed Fill

Makes the best use of the existing hot water supply, saving energy, time and money.

Auto Creasecare

Reduces creasing on any wash programme by gradually reducing the water
temperature towards the end of the wash programme.

Profile Spin

Less water, less creasing and less ironing. Gradually steps up the spin speed for the
most efficient water extraction.

Pulse Spin

Reduces wear and tear on your laundry. A long steady spin is followed by a 30 second
burst at the maximum speed of your appliance to enable safer, more efficient water
extraction.

Infobubble™ Display

The Infobubble™ displays your selected wash programme, options and shows you
exactly where you are in the washing cycle.

9

Wash & Auto Dry Programme

WARNINGS

●

Do not allow children to
play with the appliance
or tamper with the
controls.

●

Do not overload
appliance! It may
damage laundry and
reduce the quality of
the wash.

●

Do not attempt to open
the door when water is
visible in the drum or if
the symbol is
displayed in the
Infobubble™.

●

Do not use a dosing
ball to dispense
detergent when using
a wash and auto dry
programme.

Switch on both the

1

water & electricity
supply at the mains.

Add detergent/conditioner

4

to the dispenser drawer
(pages 17-18).
Refer to detergent
manufacturer’s dosage
instructions.

Sort laundry by label into

2

groups with the same
wash & dry requirements,
load appliance.

Switch ‘ON’, a coloured

5

band indicates selection.
The Infobubble™ will
display ’Select
Programme’

Close door by applying

3

pressure at the
2 o’clock position.

Select wash programme,

6

(page 12), you will hear
a beep and the
Infobubble™ will display
the programme
information.

Note: We recommend
on completion of your
programme that you
switch off both the
electricity and water
supply to the appliance.

10

Select optional wash &

7

dry features (pages 15 -

16), you will hear a beep
and the Infobubble™ will
display the selection.

Press ‘START’, the door

89

will lock and the
symbol will appear in the
Infobubble™ throughout
the wash & dry
programme.

1-2 minutes after
completion of the wash
programme the
symbol will disappear
and the door can be
opened. Switch ‘OFF’
after use.

IMPORTANT INFORMATION: Before selecting an independent drying
programme, ensure the mains button is in the ‘OFF’ position.

Independent Dry Programme

WARNINGS

●

If your appliance is not
permanently plumbed
in, turn on the cold
water supply to the
appliance and hook the
drain hose over the
sink to enable the

Remove wet laundry

1

and dosing ball (if used)
until the correct ‘Drying
Weight Load’ (page 14)
is left in the drum.

Select optional wash &

4

dry features (pages 15 -

16), you will hear a beep
and the Infobubble™ will
display the selection.

Close door by applying

2

pressure at the
2 o’clock position.

Press ‘START’, the door

56

will lock and the
symbol will appear in the
Infobubble™ throughout
the wash & dry
programme.

Switch ‘ON’, a coloured

3

band indicates selection.
The Infobubble™ will
display ’Select
Programme’

1-2 minutes after
completion of the wash
programme the
symbol will disappear
and the door can be
opened. Switch ‘OFF’
after use.

condensing action to
work.

●

The dryer is intended
for use only where
water is used for the
cleaning process.

●

Be careful not to touch
the drum at the top as
this area gets hot
during drying.

●

On no account should
liquid fabric conditioner
be added during the
drying process.

●

Misuse of the dryer may
create a fire hazard.

11

IMPORTANT INFORMATION: The temperature of the incoming water

supply or selection of wash features: ie. Economy Wash or Time Saver

will affect programme times.

Choosing a Wash Programme

Hotpoint recommend the
Persil range of detergent
products

WASHING
WEIGHT
LOADS

Two examples of
typical loads for
washing different types
of fabric

COTTON

2 Bath Towels
5 Shirts
6 Blouses
1 Set of Pyjamas
4 Sets of Underwear

= 4.5kg

SYNTHETIC

2 Children’s Dresses
4 Shirts
4 Blouses
1 Set of Pyjamas
4 Sets of Underwear

= 3kg

Alter your wash programme to suit your individual needs with Multi-Wash Programming.
A single soft touch button selects your wash programme.

Prog. Time Max.

(mins) Spin Speed
ITCL Temp Full based on hot depending
Prog. Codes Fabric ˚C Load and cold fill on model

A

B

C

D

E

F

G

White cotton & linen 95 4.5kg 120-140 1200rpm
without special finishes.

Colourfast cotton, linen or
viscose without special finishes. 60 4.5kg 120-140 1200rpm

Non-colourfast cotton, linen 40 4.5kg 70-80 1200rpm
& viscose.

Coloured nylon, polyester,
acrylic/cotton mixtures, cotton
or viscose with special finishes 50 3kg 60-70 900rpm
(eg. drip dry), coloured
polyester/cotton mixtures.

Acrylics, acetates & tri-acetate
blends of these fabrics with 40 3kg 50-60 900rpm
wool, polyester/wool blends.

Woollen blankets, wool
mixtures with cotton, 40 2.7kg 55-65 900rpm
rayon or silk.

Shrink resistant 40 1.4kg 40-50 900rpm
machine-washable wool.

Silk & printed acetate fabrics 30 1.4kg 35-40 900rpm
with colours not fast at 40˚

Refresh programmes. Warm 0.9kg 30-35

Gentle wash, rinse & spin options on page 13.

Selecting a Prewash

For heavily soiled loads, press and hold the required wash programme button until a second
beep is heard the Infobubble™ will display ‘Prewash’ and .
To cancel press the wash programme button a third time and a beep will be heard.

Approx.

12

Gentle Wash, Rinse & Spin
Options for Programme ‘G’

Press Infobubble™ Description Options

Button Display Available

Once Silk 30˚C Gentle wash for silks Rinse Hold, Fabric Care,

Variable Rinse,

Variable Spin & Time saver

x 2 Refresh 40˚C A very quick light wash No Options

for freshening up

x 3 Rinses & Super Rinse for hand washed Variable Rinse

Spin 1200 cottons or as an extra

rinse for programme ‘F’

x 4 Wool Rinses Rinse for hand washed Variable Rinse

& Spin 1000 woollens or as an extra

rinse for programme ‘F’

x 5 Rinses & Slow Rinse for hand washed Variable Rinse

Spin 800 delicates/acrylics or as

an extra rinse after
programmes ‘D, E & G’

x 6 Super Spin 1200 Spin for hand washed No Options

cottons or as an extra spin
for programmes ‘A, B & C’

x 7 Wool Spin 1000 Spin for hand washed No Options

woollens or as extra spin
for programme ‘F’.

x 8 Slow Spin 800 Spin for hand washed

delicates as an extra spin
for programmes D, E & G.

x 9 Note: Returns Infobubble™ display to Silks 30˚C

Washcare
Tips

Before washing laundry:-

●

Pre-treat stains.

●

Close zips, tie belts,
strings etc... and press
studs to prevent tangling.

●

Remove paper or tissues
from pockets.

●

Remove sharp objects or
coins from pockets as
they may damage
clothes.

●

Limit size of absorbent
loads ie.; towels, to 3kg
(7lb) to give good
washing/rinsing results.

●

Place small items in a
wash bag.

●

Check wash labels as
some items may require
a cool programme.

●

Wash non-colour fast
woollens or really dirty
laundry separately as
they may affect other
items.

●

Laundry will not wash
properly if you over load
your appliance.

●

Laundry without a wash
label should not be
machine washed.

13

Choosing a Dry Programme

WARNINGS

●

Do not tumble dry
woollens.

●

If using a dosing ball
for wash programme,
remove before using a
dry programme.

●

Do not remove laundry
from the appliance
before the ‘Cool
Tumble’ phase, as the
clothes, drum and door
bowl will be very hot.

DRYING
WEIGHT
LOADS

Fabric

Type Weight Selector Setting (approx. mins)

Natural B, C, D & E 2.3kg max. Long High 45 60

Synthetic F, G & H 2kg max. Short Low 80 90

IMPORTANT INFORMATION: A 10 minute ‘Cool Tumble’ phase at the end of each drying
cycle allows fabrics to gently cool down, minimising creasing.
All fabrics contain a little natural moisture even when ‘dry’, this should not be lost if the
clothes are to remain soft and fluffy. If clothes are subjected to extreme drying they tend to
wrinkle, and consequently need more ironing than usual. As clothes feel damper when
warm, allow for this when removing items before the ‘Cool Tumble’ phase is complete.

Programme

Dry Load Programme Timer Setting

Spin Heat Iron Dry Full Dry

1.1kg Long High 35 50

0.9kg Short Low 45 60

Removal of fluff

After you have dried a particularly ‘fluffy’ load or if you have used the appliance as a
dryer only, you MUST, after the dry load has been removed, set your appliance to rinse
and spin. This removes the fluff out of the pipes.

Note: This appliance does not have a filter.

Two examples of
typical loads for drying
different types of fabric

COTTON

1 Bath Towel
4 Shirts
5 Blouses
1 Set of Pyjamas

= 2.3kg

SYNTHETIC

2 Children’s Dresses
2 Shirts
4 Blouses
1 Set of Pyjamas

= 2kg

14

Items Not Suitable for
Tumble Drying

●

Garments with the ITCL code -
DO NOT TUMBLE DRY

●

Woollens.

●

Large bulky items eg. quilts, bedspreads
pillows etc... expand when dry, preventing
air flow through the appliance.

●

Items containing plastic film, foam rubber
or rubber like materials eg. pillows,
cushions, PVC rainwear or inflammable
articles which contain inflammable
substances eg. towels contaminated with
hair lacquer.

●

Fibreglass (eg. some types of curtains).

●

Items which have been dry cleaned.

Drying Tips

●

Reduce the drying time of
handwashed laundry by selecting
a suitable spin only option from
programme ‘G’ (see page 13)
before drying.

●

When drying bedspreads, single
blankets etc... we recommend
that you remove, shake and
reload during the cycle to ensure
faster and more even drying.

●

Starched articles should be dried
together to avoid distribution of
starch onto non-starched items.

●

Be careful not to over dry.

Optional Wash Features

Selection

Press required optional wash feature button, a beep will be heard. After a few seconds the
option name ie. ‘Rinse Hold’ will appear in the Infobubble™ display.

Rinse Hold/Fabric Care

●

Not available with programme ‘F’.

Press Button Action Infobubble™ Display

x 1 Rinse Hold - Minimises creasing of synthetics &

silk by suspending wash load in
final rinse water.

Note: To spin, press the ‘Rinse Hold’ button again (the Infobubble™ display will
remind you to do this, or select the buzzer).

x 2 Fabric Care - Protects delicates with a gentle

wash, automatic rinse hold
and 800rpm spin.

x 3 Cancel.

Bioprofile/Time Saver

Press Button Action Infobubble™ Display

x 1 Bioprofile - Increases water temperature at

stages to ensure maximum
wash performance from your
biological detergent.

x 2 Time Saver - Saves up to 25 minutes on

lightly soiled items by reducing
the wash & spin time of
any programme.

x 3 Selects Bioprofile & Time Saver together

x 4 Cancel

15

Variable Temp.

Press Button Action Infobubble™ Display

x 1 & Hold Reduce programmed temperature in 5 C intervals

to a minimum of 30 C

x 2 Cancel

Variable Rinse

●

Not available with programme ‘F’.

Press Button Action Infobubble™ Display

x 1 Add a rinse for sensitive skin

x 2 Delete a rinse to save time and water

x 3 Return to normal programme setting

Variable Spin

Press Button Action Infobubble™ Display

x 1 Display existing programme spin speed.

x 2 & Hold Reduce spin speed by 100rpm intervals

to 400rpm or ‘0’ (no spin).

x 3 Return to normal programme setting.

Drying Prog./Drying Time

●

Not available with programme ‘F’.

Press Button Action Infobubble™ Display

x 1 Selects low heat programme.

x 2 Selects full heat programme.

Note: To increase drying time by 10 minute increments up to 120 minutes, press
and hold button.

Start, Buzzer/Time Delay

Press Button Action Infobubble™ Display

x 1 & Hold Buzzer - Lets you know when the programme has

finished or when Rinse Hold is activated.

16

Time Delay - Gives you the option to delay your wash

programme from 1 to 18 hours.

Note: When the button is released the programme will start automatically and the
Infobubble™ will display ‘Starting Programme’.

Cancel Button

To start the selection again, press and hold the cancel button for a few seconds, all settings
displayed will disappear and the Infobubble™ will display ‘Select Programme’.

Note: If pressed when setting ‘Time Delay’ or when time delay is active, time delay is
cancelled but the selected wash programme and optional wash features will remain, the
Infobubble™ will display these. Press start to proceed with the programme.

IMPORTANT INFORMATION: The Main Wash Indicator has been preset to
dispense powder detergent only. If you wish to dispense liquid detergent see
instructions for ‘Changing the Main Wash Indicator’ on page 18.

The Dispenser Drawer

1

2

3

4

5

6

Index

1. Drawer Latch.

2. Button.

3. Main Wash Indicator position
for ‘Powder’.

4. Liquid or powder detergent
compartment (pre-set to
dispense powder only).

5. Prewash detergent.

6. Fabric conditioner
compartment.

Choose a Suitable Detergent

●

Hotpoint recommend the Persil range of detergent products.

●

Select ‘low suds’ automatic powder, designed specifically for automatic washing
machines or washer/dryers.

●

Follow manufacturer’s dosage recommendations. Do not under dose, you will not
achieve a clean wash for your wash items.

●

You will need up to 50% more detergent in hard water than in soft water areas to obtain
the same wash results.

Note: Hotpoint recommend dispensing detergent from the drawer to achieve the best
wash results.

17

Changing the
Main Wash
Indicator

The Main Wash Indicator
has been fitted, ready to
dispense ‘Powder’
detergent only.

Dispensing Liquid Detergent

Max.– 150ml.

100ml.

50ml.

WARNING

●

Do not dispense
detergent tablets from
the dispenser drawer.
Refer to detergent
manufacturer’s
instructions.

●

Do not use a dosing
ball to dispense
detergent when using
a wash and auto dry
programme.

Pull drawer out until it

1

reaches its stop.

Press down on button

2

to release drawer latch,
remove drawer.

Fig 1

Refer to detergent manufacturer’s instructions for dosage
and pour liquid into the compartment (Fig 1).

Note: The ‘Liquid Detergent’ Main Wash Indicator features
3 lines which represent the dosage of liquid to be used
(Fig 2). We recommend that you do not exceed the
maximum limit of 150ml.

Fig 2

Dispensing
Powder
Detergent

To achieve optimum wash
results we recommend that
you use the detergent
manufacturer’s dispensing
cup to dispense no more than
300 ml of powder (Fig 3).

Fig 3

Dispensing

18

Lift ‘Powder’ indicator

3

out of slots, rotate and
reposition for ‘Liquid’
ensuring it is secure.

Re-locate drawer and

4

push firmly back into
place.

Fabric
Conditioner

Pour fabric conditioner into
compartment (Fig 4). We
recommend that you do not
exceed the maximum level
indicated.

Using a Dosing Ball

Fig 5

To obtain claimed energy label
wash performance for a 60°C
cotton wash, dispense powder
detergent in a dosing ball,
placed in an upright position in
the centre of the wash load
(Fig 5).
To receive a ‘FREE’ dosing ball,
phone: UK 0800 243 131 or
Republic of Ireland:
1800 386 386

Fig 4

Cleaning

Removing and Cleaning the
Dispenser Drawer &
Compartments

Note: It is advisable to clean the dispenser drawer
regularly.

Pull dispenser drawer

1

out until it reaches its
stop.

Press button to release

2

drawer latch and remove
dispenser drawer.

Cleaning the
Exterior

Use a damp cloth or silicon
polish to clean the exterior
surfaces of the appliance.

Cleaning the
Door Bowl

WARNING

●

Do not clean any part of
your appliance with
abrasive cleaners,
scouring agents, acids,
chlorine based bleach
or metal polish as they
may cause damage.

Clean internal surface of the
door bowl regularly with a
soft cloth. A build-up of
soap powder and water

Clean and dry dispenser

3

drawer and internal fixed
compartment thoroughly.

Re-locate dispenser

4

drawer and push firmly
back into place.

hardness residue may result
in water leaking from the
door.

Maintenance Wash

If using liquid detergent regularly or washing at low temperatures, we recommend a
maintenance wash two or three times a year to avoid build up of greasy deposits and water
hardness residue. Simply run programme ‘C’ without laundry in the drum using the usual
amount of detergent.

19

Troubleshooting...

If the appliance is still not working
contact:

Service

UK: 08709 066 066
Republic of Ireland:1850 302 200

you will be asked for the following
information:-

●

Name, address and post code

●

Telephone number

●

Model/serial number and
colour, which can be found
on the inside of the door

●

Date of purchase

●

Clear and concise details of
the query or fault.

Remember you may be charged
for a service call if a problem with
your appliance is caused by
incorrect installation or
misuse.

20

My appliance will not start...

●

Is the appliance plugged in and switched ‘On’?

●

Is the socket OK? Try plugging another
appliance into the socket.

●

Is the fuse in the appliance plug OK? If not,
replace it. See ‘Electrical Supply’ page 2.

●

Did you check the water supply was flowing
before connecting the hoses to appliance inlet
valves. See ‘Hot & Cold Fill’ page 6.

●

Are the hoses correctly connected, unkinked
and water supply taps to the appliance fully
turned on? See ‘Installation’ pages 4, 5, 6 & 7.

●

Have you pressed the ‘On/Off’ button?
A green band is visible on selection.

●

Have you pressed the ‘Start’ button?

●

Have you closed the door firmly?

It will not pump out the water...

●

Has the drain hose been installed correctly?
See ‘Installation’ pages 4, 5, 6 & 7.

●

Is the hose kinked? See ‘Installation’ pages
4, 5, 6 & 7.

●

If you have connected your appliance to a sink
waste system ensure that you have cut out the
membrane on the under sink waste disposal
unit, and check that the unit is not blocked with
lint. See ‘Installation’ pages 4, 5, 6 & 7.

●

Have you selected Rinse Hold? If so, cancel
option. See ‘Wash Features’ page 15.

It’s Leaking...

●

Are the fill hoses tightened correctly? Perhaps
the washers are not sealing properly.

●

Is the standpipe or household drain blocked?
You will need to call a plumber if you cannot
clear the blockage.

The programme takes a long time...

Some programmes do take a long time. If using
programme ‘B’ we recommend that you select the
optional wash feature ‘Time Saver’ which will
reduce the wash time by 60-70 minutes.

Other things which can extend programme times
include:

●

Low temperature or pressure of the incoming
hot water. See ‘Installation’ pages 4, 5, 6 & 7.

●

Certain optional wash features ie. ‘Rinse Hold’.

The door will not open...

●

Have you selected Rinse Hold? If so, cancel.
See ‘Optional Wash Features’ pages 15-16.

●

Has the programme finished?
Your appliance has an interlocking door system
which cannot be opened when a programme
has been selected, the appliance is switched
‘ON’ or when the symbol is displayed in
the Infobubble™. See ‘Getting to know your
Appliance’ pages 8 & 9.

Approximately 1-2 minutes after completion of a
programme the symbol will disappear from the
Infobubble™ display and the door can be opened.

The door release button is stuck...

Switch ‘OFF’ the mains On/Off button, wait 1-2
minutes and apply light pressure to the door to
release.

The dispenser drawer will not close properly...

●

Is the drawer clogged with detergent?
See ‘Cleaning’ page 19.

Steam is coming from the dispenser
drawer...

The appliance is designed to vent steam from the
dispenser drawer during hot washes.

Suds are coming from the dispenser
drawer...

●

Have you used the correct amount of
detergent suitable for automatic washing
appliances? See ‘Dispensing Liquid or powder
Detergent’ page 18.

●

If you have used the wrong type, flush out your
appliance by selecting a rinse programme.

●

Follow instructions on the detergent pack,
taking into consideration load size, soiled loads
and water hardness.

There is water in the fabric conditioner
compartment...

●

Clean dispenser drawer and compartments.
See ‘Cleaning’ page 19.

The laundry has not spun dry...

Your appliance may have an unbalanced wash load.
Check that there is no water visible in the drum, it
could be hot and spill out. Open the door,
redistribute the washed clothes by hand and
reselect the appropriate final spin option for
Programme ‘G’ page 13.

If washing only one item add another to help
balance the load.

●

Did the water pump out? See ‘Installation’
pages 4, 5, 6 & 7.

●

Did you use a short spin programme on a
non-synthetic load?

It makes a noise or vibrates during a spin
programme...

If the noise is excessive you should check:

●

Have the transit brackets been removed?

●

Have you removed loose items such as coins
etc... from the pockets as these can rattle about
inside the appliance drum and cause damage.

●

Have you adjusted the feet to stabilise the
appliance? See ‘Installation’ pages 4, 5, 6 & 7.

The laundry is not dry after using a drying
programme?

●

Is the cold water switched on at the tap?

●

Did you select the correct heat/time setting.
See Choosing a Drying Programme on page 14.

●

Was the laundry spun dry at the end of the
wash programme? If not, select a spin and dry
option to suit the fabric type of the load.

I cannot read the information displayed in
the Infobubble™...

●

If a programme is running, the display should
automatically be corrected when the next step
of the programme starts. Press and hold either
the ‘Cancel’ or a ‘Wash Programme’ button for
1 second and release. If the correct information
is still not displayed in the Infobubble™, switch
‘OFF’ the machine using the mains On/Off
button, wait 5 seconds and switch back on.

Note: This can be done whilst a programme is
running as it will restart from where it was stopped.

Error Messages...

If at anytime the following error messages are displayed in the Infobubble™ please follow our
recommendations before calling a Service Engineer.

Error Code Problem Recommendation

E10

E11
E13

E14

E15

E16

No hot/cold fill. Check the water supply, inlet

valve and hot and cold hose
connections (see ‘Connect to the
Water Supply’ on page 6).

A fault with the water heating Call for a Service Engineer.
has occurred.

Water is not being pumped out Check the drainage hose is
and a flood condition could occur. raised to the recommended

minimum height and that it is
not blocked (see ‘Connect to a
Drainage System’ on page 7).
If it still not working, call for a
Service Engineer.

Extremely high water level. Disconnect or turn off the water

supply and ensure that the water
level does not rise anymore.
Call for a Service Engineer.

E17

E30
E31

E50

E51

Door not closed properly (see ‘Interlocking Door System’

on page 9).

A motor drive problem has Try running the programme again.
occurred. If the problem persists call for a

Service Engineer.

Customer language and wash Call for a Service Engineer to
programme have not been re-program your appliance.
saved,system will run with default
conditions (1000rpm max and
English language).

21

Satisfaction Guaranteed or Your Money Back

Hotpoint gives you a unique ‘Satisfaction Guaranteed’ promise – valid for ninety days
after you have purchased your Hotpoint product. If there is a technical problem with
your Hotpoint appliance, call Hotpoint Service. If necessary we will arrange for an
engineer to call. If the technical problem is not resolved under this Guarantee, Hotpoint
will replace your appliance or, if you prefer, give you your money back.

Hotpoint After Sales Service

Hotpoint appliances carry for the first 12 months a fully inclusive parts and labour guarantee
plus FREE replacement parts for the first 5 years provided that they are fitted by our own
Service Engineer. When the 12 months parts and labour guarantee expires we offer two
after sale service options:

Repair Service

UK: 08709 066 066 or Republic of Ireland: 1850 302 200

Call our National Service Line and benefit from our additional 5 years FREE parts. Although
the engineers time and labour is chargeable, all repairs carry a fully inclusive parts and
labour guarantee for 12 months from the date of the repair.

Note: Chargeable service is offered on the basis of payment on completion to our
service engineer, who will issue a receipt.

Extended Warranties

To join: UK 08709 088 088 or Republic of Ireland: 1850 502 200

Whether you have just one or a number of Hotpoint appliances in your kitchen, Hotpoint
offer two Service Cover Plans to give you complete peace of mind. They enable you to
extend your first 12 months labour guarantee by either 1 or 4 years, so that you can have
FREE repairs during the membership period.
Service Cover FREE service repairs for a single Hotpoint appliance during the period of

cover. At an additional cost Service Cover with Maintenance includes an
Annual Electrical & Safety Check along with replacement of any parts
necessary.

Kitchen Cover An annual payment covers repairs for all your Hotpoint appliances which

are less than ten years old. Additional Hotpoint appliances purchased after

you have joined Hotpoint Kitchen Cover are automatically included during

the annual period of cover without further charge.

Easy Payment Methods

We offer a number of payment methods; cheque, credit card, switch, cash or by taking
advantage of one of our Service Cover Plans you can spread the cost by direct debit.
For further details telephone: [phone].

Appliance Registration

To benefit from the above options, complete and return the Appliance Registration
Questionnaire supplied with this appliance. Full details and costs of our Service/Kitchen
Cover options together with an application form, will then be sent to you towards the end of
the 12 month guarantee period.

22

Hotpoint Genuine Parts & Accessories

A wide range of parts and accessories are available from Hotpoint Genuine Parts &
Accessories Mail Order Hotline UK: 08709 077 077 or Republic Of Ireland: 01 842 6836

Hotpoint Guarantee

From the moment your appliance is delivered,
Hotpoint guarantees it for five years.

●

Hotpoint appliances carry a fully inclusive
12 months parts and labour guarantee plus
FREE replacement parts for the first five
years provided that they are fitted by our
own Service Engineer (evidence will be required of
date and place of purchase).

●

All Hotpoint servicing is carried out by our own Service
Organisation located throughout the United Kingdom and
Republic of Ireland. We will be happy to deal with any problems
which you may have.

Our Engineers ensure every effort to avoid damage to floor
coverings and adjacent units when carrying out repairs/service
work, but in locations where the Engineer advises you that it will
be impossible to move appliances without risk of damage, he will
only proceed with your approval that no liability is accepted.

Guarantee Terms & Conditions

Your Guarantee is only applicable in the United Kingdom or
Republic of Ireland and is subject to provision(s) that your
appliance:

●

Has been used solely for domestic purposes and is on domestic
premises ie. not for commercial or trade use.

●

Has been used solely in accordance with this instruction book.

●

Has been properly connected to a suitable electrical supply
voltage as stated on the appliance rating plate.

●

Has not been subject to misuse, accident, modified or repaired
by anyone other than our own Service Engineers.

23

Key Contacts

Service

UK: 08709 066 066
Republic of Ireland: 1850 302 200

You will be asked to quote the Model Number and Serial Number,
which can be found on the inside of the door.

Genuine Parts & Accessories
Mail Order Hotline

UK: 08709 077 077
Republic of Ireland: [phone]

Extended Warranty

To join: UK 08709 088 088
Republic of Ireland: 1850 502 200

For further product information

08701 50 60 70

All Hotpoint Services are offered as an extra benefit
and do not affect your statutory rights.

General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.

Printed by SIMLEX • FOUR ASHES, WOLVERHAMPTON Part No. 016437770-02