Hotpoint WD440 User Manual

Instructions

WD440
WD420

Instruction booklet

WASHER DRYER

GB

GB

English

Contents

Installation, 2-3

Unpacking
Remove the transit fixings
Levelling
Water connections
Drainage and electrical connections
Technical details

Washer dryer description, 4-5

The front
The back
Control panel
Indicator lights

Starting and programmes, 6-9

Briefly: how to start a programme
To stop or change a programme
Programmes table
Reducing the wash temperature
Options
Drying
Automatic features

Detergents and laundry, 10

Detergent dispenser
Washcare Tips
Preparing your laundry

Precautions and Advice, 11

General safety
Disposal
Saving energy and respecting the environment

Care and Maintenance, 12

Switching off the water or electricity supply
Cleaning
Checking the water inlet hoses
Fuses
Changing the plug

Troubleshooting, 13

Service, 14

Before calling for assistance
Spare parts

1

Installation

! Keep this instruction manual in a safe place for
future reference. Should the appliance be sold,
transferred or moved, make sure the instruction manual
accompanies the washer dryer to inform the new
owner as to its operation and features.
! Read these instructions carefully: they contain vital
information on installation, use and safety.

Unpacking

1. Unpack the machine.

2. Check whether the washer dryer has been
damaged during transport. If this is the case, do
not install it and contact your retailer.

Remove the transit fixings

IMPORTANT: Follow these instructions to remove the
TWO transit fixings (see Description for location).

Situated one either side of the
rear panel, BOTH transit bolts
MUST be removed before use.
! Failure to do so may cause
damage to your machine.
It is important the transit bolt
and spacer (see pic) come out
intact.

1. Use a crosshead screwdriv­er to remove the yellow plastic
cover.

2. Unscrew the bolt using a
13mm spanner.

●

repeat steps 1 to 5 to remove the second transit

bolt.
! Packaging materials are not children's toys.

Levelling

Your machine will be noisy if the two front feet are not
adjusted so that the machine stands firm and level.
! The inclination of the machine, measured on the
top, must not exceed 2˚.

1. Move your machine into its final location.

- Take care not to trap or kink the hoses.

2. Turn one or both front feet
clockwise until the machine
stands firm and level. The
spring on each foot will stop
them coming loose.

If it is placed on a fitted or loose carpet, adjust the
feet in such a way as to allow enough room for
ventilation beneath the machine.

Water connection

Connecting the water inlet hoses.
Remember, please use the new hoses supplied, fitted
to the machine. Old hoses may cause leaks due to
worn out washers or may split due to water pressure.

1. Before making connections to both hot and cold
water supplies, allow the water to run freely from the
supply tap until it is perfectly clear.

2. Connect the new fill hoses to the water supply taps:

- Red or Grey hose end to Hot

- Blue Hose end to Cold

3. Turn both supply taps on and check for leaks,
tighten if necessary.

GB

Installation

Description

Programmes

Starting and

Detergent and

Laundry

Precautions and

advice

Maintenance Troubleshooting Service

Care and

3. STOP
be seen.

4. Hold, slide and pull to remove.

5. For safety, replace both
yellow plastic covers over the
holes left by removing the two
bolts.

when 3 threads can

! Make sure there are no kinks or bends in the hoses.
! The water pressure at the tap must be within the

values indicated in the Technical details table (next
page).

! If the water inlet hoses are not long enough, contact
a specialist store or an authorised serviceman.

! Always use new hoses.
! Check the water hoses at least once a year, replace

any that are cracked as worn hoses could split under
water pressure.

! If you have no hot water
supply, a ‘Y’ piece adaptor is
available from your local
Hotpoint authorised Service
Centre or by calling the
Genuine Parts & Accessories
Hotline (see KEY CONTACTS).

2

Installation

GB

Drainage connections

We recommend one of the following:
! Although you may need to move the hooked end
support along the grey drainage hose, DO NOT
remove it.
! Whichever drainage method you use, make sure that
the hooked end support is fixed level to, or above the
‘Plumbing Indicator Line’ (see Description).

Standpipe method:

Hooked end
support

minimum:
500mm

Under sink method:

1. Make sure the standpipe
height is a minimum 500mm from
the floor.

2. Insert the drainage hose
approximately 100mm into the
standpipe.

1. Cut off the blocked end of the
under sink drainage unit.

! When the machine is installed, the mains socket
must be within easy reach and should be connected
to a suitable electrical supply.

! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or

dangerously compressed.
! The power supply cable must only be replaced by
an authorised serviceman.
! The company denies all liability if and when these
norms are not respected.

Technical Details

Models WD440,

WD420

59.5cm wide

Dimensions 85cm high

60cm deep

Capacity from 1 to 6kg Wash

from 1 to 5kg Dry

2. Fix the hooked end support a
minimum of 800mm from the
floor.

Hose clip
minimum:

800mm
from floor

3. Use a hose clip to securely
attach the grey drainage hose
end to the under sink drainage
unit using a hose.

Electrical connections

Before plugging the appliance into the mains socket,
make sure that:

●

the socket is earthed and in compliance with the
applicable law.

●

the socket is able to sustain the appliances
maximum power load indicated in the Technical
Details table (on the right).

●

the supply voltage is included within the values
indicated in the Technical Details table (on the right).

●

the socket is compatible with the machines plug.
If this is not the case, replace the socket or the
plug.

! The machine should not be installed in an outdoor
environment, not even when the area is sheltered,
because it may be very dangerous to leave it exposed
to rain and thunderstorms.

Electric voltage 220/230 Volts 50Hz
connections maximum absorbed power 1700W

Water maximum pressure 1 MPa (10 bar)
connections minimum pressure 0.05 MPa (0.5 bar)

Spin Speed up to 1400 rpm - WD440

up to 1200 rpm - WD420

Control programme D
programmes temperature 60˚C
according to
IEC456 - Wash run with a 6kg load
directive - Dry run with 5kg & 1kg loads

This appliance is compliant with the
following European Community
Directives:

- 72/23/EEC & 93/68/EEC
(Low Voltage) and subsequent amendments.

- 89/336/EEC,92/31/EEC & 93/68/EEC
(Electromagnetic Compatibility) and subsequent
amendments.

The first wash cycle

Once the appliance has been installed and before you
use it for the first time, run a wash cycle without
detergent and no laundry, setting the 95˚C
programme B without a pre-wash cycle. This will take
approximately 2 hours 30 minutes to complete.

3

Washer Dryer Description

The front The back

Dispenser Drawer

Interlocking

door and

release lever

Front Adjustable Feet

Control Panel

Mains cable

Hooked end

support

Two transit fixings,

located under yellow

plastic covers, one

either side of the rear

panel.

(! both must be

removed before using

your machine).

Control panel

Buttons and lights

Programme listing

OPTION

DOOR LOCKED

Indicator light

PROGRESS

Indicator lights

Rating Plate

Rear Feet

ON/OFF

Light

Hot water inlet point and
supplied hose
(Red or Grey end)

Cold water inlet
point and supplied
hose (Blue end)

Plumbing
Indicator Line

Drainage Hose

ON/OFF

Button

GB

Installation

Description

Programmes

Starting and

Detergent and

Laundry

VARIABLE TEMPERATURE

Detergent dispenser

Detergent dispenser: To add detergent and fabric

softener (see Detergents and Laundry).

Programme listing: To consult a straightforward
chart of the different programmes available.

PROGRESS Indicator lights: To find out which cycle
phase is under way. The corresponding light for the
cycle in progress is illuminated.

DRYING TIMES dial: To set the drying time. The knob
stays still during the cycle. When the programme has
finished, return the dial to its original setting.

OPTION buttons: To select the options available (see
Personalisation).

OPTION lights: When an option is selected, the
corresponding light is illuminated.

VARIABLE TEMPERATURE dial: To reduce the
selected programmes wash temperature (see

START/CANCEL

Dial

DRYING TIMES

Dial
Personalisation). When the programme has finished,
return the dial to its original setting.

ON/OFF button: To turn the machine on and off.

ON/OFF light: Signals that the machine is in use or

ready to select a programme

START/CANCEL button: To start the programme or
cancel any incorrect settings.

DOOR LOCKED Indicator light: When lit your selected
programme is in progress and the door cannot be
opened. The door can be opened when the programme
has finished and this light has switched off.
This light will also flash to indicate the door has not
been shut properly.

PROGRAMME SELECTOR dial: To select the
programme you require. The knob stays still during
the cycle.

PROGRAMME SELECTOR

Dial

Button

Precautions and

advice

Maintenance Troubleshooting Service

Care and

4

Washer Dryer Description

GBGB

PROGRESS INDICATOR lights:

These will light up to indicate the
progress of the selected
programme.

When the programme is started the light corresponding
to the first cycle is lit and as the programme
progresses, successive lights will come on until the
programme finishes.

OPTION buttons / lights:

When an option is selected, the
corresponding light is illuminated.

DOOR LOCKED light:

This light will come on two seconds after the
Start/Cancel button has been pressed and will stay lit
throughout the programme.
If this light is on, the appliance door is locked to
prevent it from being opened accidentally; to avoid
any damage. Wait for the light to go out before you
open the door.

! The DOOR LOCKED light will flash to indicate the
door has not been closed properly and the selected
programme will not start. Push the door shut until you
hear the catch click, the DOOR LOCKED light will
stop flashing and the selected programme will start.

●

If the option selected is incompatible with the
programme set, the button will flash and the option
will not be enabled.

●

If you set an option that is incompatible with an
option selected previously, only the last option
selected will be enabled.

5

Starting and Programmes

On-Off / Selecting a programme

To stop or change a programme

1. Switch the machine on by pressing the ON/OFF
button , for 2 seconds. All the indicator lights
will light up for a few seconds and the DOOR
LOCKED indicator light will flash once.

2. Load your laundry into the machine and shut the
door.

3. Add the detergent and any fabric softener (see
Detergents and Laundry).

4. Turn the PROGRAMME SELECTOR dial to the
required programme.

5. Select any options you require (see Personalisation).

6. If no drying cycle is required (ie. wash programme

1. Press the Start/Cancel button for 2 seconds

2. Select ‘Pump Out’ on the programme selector
dial.

3. When the machine has finished emptying, turn the
programme selector dial to the new programme
required, you may need to add detergent (see
Detergents and Laundry).

4. Press the Start/Cancel button for 2 seconds to
start the programme.

! If you cancel a hot wash programme, take care
when removing the laundry, it might still be very hot.

only) ensure that the Drying Times dial is set to ‘Off’.

7. Press the Start/Cancel button for 2 seconds to
start the programme.

IMPORTANT INFORMATION: The temperature of the incoming water supply,load size and selection of any Optional Wash Feature,

ie.Time Saver, will affect the programme times*.

Programmes Fabric Temp. Max. Approx. Spin
table ˚C dry programme speed

A

B

C

D

E

F

G

G

H

Wash weight time*
label load

Mixed Prewash 30 6kg 20 minutes Slow

White Cotton & Linen
without special finishes. 95 6kg 2 hours 30minutes Fast

Super Wash 60 6kg 2 hours 20minutes Fast
White Cotton & Linen

Colourfast Cotton, Linen
or Viscose without special 60 6kg 2 hours Fast
finishes.

Fast Wash

Colourfast Cottons & Linen 60 5kg 1 hour Fast

Colourfast Cottons,
Linen & Viscose 40 6kg 1 hour 45minutes Fast

Coloured Synthetics:
coloured Nylon, Polyester,
Acrylic and Cotton mixtures,
Cotton or Viscose with special 50 3kg 1 hour 10minutes Slow
finishes,
coloured Polyester and Cotton
mixtures.

Acrylics: Set the wash temperature to 40˚C using the Variable Temperature dial.
Acrylics and tri-acetate 40 3kg 1 hour Slow
blends of these fabrics with
Wool,Polyester and Wool blends.

Handwash Wool 40 1kg 45minutes Slow

WEIGHT OF

WASH LOAD

Two examples of
maximum wash loads
for different types of
fabric:

COTTON

2 Bath Towels
1 Hand Towel
6 Shirts
6 Blouses
1 Sets of Pyjamas
4 Items of

Underwear

= 6kg

SYNTHETIC

2 Children’s Dresses
4 Shirts
4 Blouses
1 Sets of Pyjamas
4 Items of

Underwear

= 3kg

GB

Installation

Description

Programmes

Starting and

Detergent and

Laundry

Precautions and

advice

Maintenance Troubleshooting Service

Care and

J

K
L

M

Rinse and Spin Mixed 3kg 30minutes Slow

Fast Spin Cotton 6kg 15minutes Fast

Slow Spin Delicates 3kg 13minutes Slow

Pump Out All 2minutes

Silks 30 3kg 55minutes Gentle

Fast Wash 30 3kg 30minutes Slow

Handwash 25 3kg 45minutes Gentle

Drying Programmes Options: select Drying High Heat for cottons.

Handwash Wool Approved

‘The wool wash cycle on

Hotpoint machines has been

tested and approved by the

Woolmark Company for

washing garments labelled
as “hand wash”, provided that
the garments are washed in

accordance to the instructions

issued by the manufacturer

of this machine.’

Note: We recommend

using a wool wash liquid

when using Programme H.

6

Personalisation

GB

Reducing the temperature

Use the ‘Variable Temperature’ dial, to reduce
programme wash temperature.
If you leave this dial on the maximum position (95),
the actual wash temperature will be the maximum that
is appropriate for the wash programme you have
chosen.

●

When the programme has finished, return the dial
to its original setting.

Option table

Option

Drying High

Heat

Reduce

Creases

Effect

Allows you to
select HIGH heat
for tumble drying.

Reduces wash
action and spin
speed.

Comments

Default is low heat.

Meaning less ironing for delicate clothes.

Optional Features

Button selection:

1. press the button corresponding to the desired
option, according to the table below.

2. the option is selected when the corresponding
LED is illuminated.

Available with
programmes

B,C,D,E,F
& M

C, E, G
plus
Rinse and Spin

Rinse Hold

Time Saver

Extra Rinse

Clothes will be
held in the final
rinse water,
keeping them
fresh until you are
ready to complete
the programme.

Reduces
programme time.

Adds one extra
rinse cycle.

Complete the final spin by pressing the Rinse Hold button
when the light is flashing.

Saves up to a third on the programme time.

For larger wash loads, to wash items for young children and
people with sensitive skin.
Remember - you will use more water than with a standard
cycle.

B, C, D, F, G, J
plus
Rinse and Spin

B, D and G

B, C, D, E, F, G
plus
Rinse and Spin

7

Drying

Drying programmes

Independent drying only programme:

1. Remove the wet laundry and in drum dosing ball
(if used) until the correct ‘Drying Weight Load’
(see table below) is left in the drum.
Close the door until it clicks shut.

2. Turn the programme selector dial to drying
programme M (see Programmes).

3. Select HIGH heat, if drying cottons by pressing
the Drying High Heat option button: the
corresponding light will show selection.

4. Turn the Drying Times dial to the required time.

5. When all selections have been made press the
Start/Cancel button. The door will lock.

6. A short time after the programme has finished the
DOOR LOCKED indicator light will go out and the
door can be opened.

Drycare tips

Items not suitable for tumble drying:

●

Garments with the ITCL code - DO NOT
TUMBLE DRY.

●

Woollens.

●

Large, bulky items eg. quilts, bedspreads,
pillows etc... expand when dry, preventing air
flow through the appliance.

●

Items containing plastic film, foam rubber or
rubber like materials eg. pillows, cushions, PVC
rainwear or inflammable articles which contain
inflammable substances eg. towels contaminated
with hair lacquer.

●

Fibreglass (eg. some types of curtains).

●

Items which have been dry cleaned.

Important information:

! To improve the life expectancy of your machine,
it is recommended that you do not stop or cancel
your programme during the drying cycle.

! It is recommended that you allow the programme to
complete its full cycle, which includes completing the
‘cool tumble’ (see below).

A 20 minute ‘cool tumble’ is included at the end

!

of drying, allowing fabrics to cool down, minimising
creasing - The load may still be warm when
removed from the machine.
! If your machine is not permanently plumbed in, turn
on the cold water supply and hook the drain hose
over the sink to enable the condensing action to
work.
! The dryer is intended for use only where water is
used for the cleaning process.
! Be careful not to touch the drum at the top as this
area does get hot during drying.
! On no account should liquid fabric conditioner be
added during the drying process.
! Misuse of the dryer may create a fire hazard.

Select HIGH heat by pressing the Drying High

!

Heat option button. If this option is not selected
the programme will automatically default to LOW
heat.

!

A spin cycle may be carried out during the

drying programme.

!

Your machine is fitted with a revolutionary self­clean filter, which will flush with water during
drying - therefore you may hear water entering the
machine during the drying cycle.

!

The Drying Times dial DOES NOT rotate - Return
the dial to the ‘Off’ position at the end of each
drying cycle.

GB

Installation

Description

Programmes

Starting and

Detergent and

Laundry

Precautions and

advice

Drying table

Fabric Programme Dry Weight load Heat setting Time Setting*

(approx)

Cottons

Synthetics

●

It is recommended that you separate your drying loads into similar fabric types,

B,C,D,E & F

G & K

5kg max.

3kg max.

HIGH

LOW

max.

3 hours

max.

2 hours

as this will increase the drying efficiency.

DRYING WEIGHT

LOADS

Two examples of typical
loads for drying different
types of fabric:

COTTON

2 Bath Towels 4 Items of
6 Shirts Underwear
6 Blouses 2 Pillow cases
2 Sets of Pyjamas

SYNTHETIC

3 Children’s Dresses 2 Sets of
5 Shirts Pyjamas
6 Blouses 4 Items of

= 5kg

*for smaller loads
reduce the drying
time accordingly.

Underwear

= 3kg

8

Maintenance Troubleshooting Service

Care and

Drying

GB

A wash and dry programme:

1. Sort your laundry into groups with the same wash
and dry care labels.

2. Load the machine, making sure that items are not
trapped in the door. Close the door by pushing it
until it clicks.

3. Add detergent and fabric conditioner (if required), to
the dispenser drawer. Refer to the detergent
manufacturer’s dosage instructions.

4. Switch the machine on by pressing the ON/OFF
button . The DOOR LOCKED indicator light will
illuminate.

5. Turn the Programme Selector dial to the desired
wash programme (see Programmes).

6. Select any optional wash feature(s) that you may
require by pressing the appropriate button/s (see
‘Personalisation Option Chart’ ).
The corresponding light will illuminate to show
what you have chosen.

7. Turn the Drying Times dial to the required time.

8. Reduce the selected programmes wash temperature
(if required) by turning the Variable Temperature
dial.

9. Press the Start/Cancel button to begin the
programme.

- During the programme, progress indicator lights
will illuminate to indicate what stage in the cycle
the programme has reached.

10.A short time after the programme has finished the
DOOR LOCKED indicator light will go out and the
door can be opened.

- Take out your laundry and leave the appliance
door ajar to allow the drum to dry thoroughly.

- Return the Drying Times dial to its ‘Off’ position.

- Turn the machine off by pressing the ON/OFF
button .

We also recommend that you switch off the

!

electricity and water supply.

Automatic features

Auto half load:

Auto half load saves you time and money when
washing smaller loads.
Water levels are automatically adjusted to cater for the
different loads.

Unbalanced load:

Your machine has an inbuilt feature to prevent it
spinning with an unbalanced load. If the machine is
unable to balance the load it will abort the spin
process.
If this safety feature is encountered you can spin the
load, after first opening the door, redistributing the
load and selecting a spin only programme.

! Do not allow children to play with the appliance or
tamper with the controls.
! Do not overload the appliance. It may damage the
laundry and reduce the quality of the wash.
! When in operation, remember that the door glass
may become hot to the touch.
! Do not open the dispenser drawer during any
programme.
! Do not try to open the door when the DOOR
LOCKED indicator light is on.
! If you stop a programme part way through a wash or
there is a power cut, take care when opening the door
the machine may contain hot water.

9

Detergents and Laundry

Detergent dispenser

! Do not put any items into the drawer, other than
detergents designed to be released from the drawer,
as they may cause damage or blockage.

1

2
3

4

5

1 Drawer release catch.

2 Pre-wash detergent compartment:

Maximum 200ml powder or

100ml liquid

3 Main wash detergent compartment:

Maximum 400ml powder

or 200ml liquid

4 Grate

5 Fabric conditioner compartment:

Maximum 120ml

Dispensing powder detergent

To achieve the best wash results the manufacturer’s
recommended amount of detergent should be
measured and added to the main detergent
compartment.

Dispensing liquid detergent

We recommend the use of a detergent dosing ball,
as provided by your detergent manufacturer.

Adding fabric conditioner

Pour the recommended amount of fabric conditioner
into the compartment. Do not exceed the maximum
fill line.

Pre-Wash programme A
When selecting programme A, add detergent to both
the pre-wash and the main wash compartments.
! DO NOT use in drum dosing devices with Pre-wash
programme A.

How much does your laundry weigh?

1 sheet 400-500g
1 pillow case 150-200g
1 tablecloth 400-500g
1 bathrobe 900-1200g
1 towel 150-250g

Washcare Tips

●

Do not overload the machine (maximum load:
Wash 6kg and Dry 5kg), in addition to reducing
the quality of the wash this may also damage you
laundry and the machine.

●

We strongly recommend that you do not wash
underwired bras in this machine. Should the wires
become detached it could cause damage to your
laundry and the machine. If the washcare label
states that the bra is machine washable, then we
advise placing it in a sealed pillow case or a
similar washbag.

Remember you will be charged for a service call

!

resulting from a detached bra wire.

●

Do not use the machine if the item to be washed
does not have a wash label.

Before washing laundry we recommend you:

●

Pre-treat awkward stains with washable treatments.
Do not wash any items that have previously been
treated with solvents.

●

Close zips, fasten belts, tie strings and close
press studs to prevent tangling.

●

Empty all objects from pockets as they may
damage the laundry and the machine.

Remember you will be charged for a service call

!

to rectify malfunction resulting from objects such
as coins, pens, hair grips etc. falling from pockets.

●

Limit the size of absorbent loads ie. towels, to 3kg
(7lb) to give good washing and rinsing results.

●

Place small items in a wash bag.

●

Always follow the care label on items when
choosing the wash programme.

●

Wash non-colourfast items or really dirty items
separately as they may affect other laundry.

GB

Installation

Description

Programmes

Starting and

Detergent and

Laundry

Precautions and

advice

Maintenance Troubleshooting Service

Care and

10

Precautions and advice

GB

! The machine was designed and built in compliance
with the applicable international safety regulations.
The following information is provided for your safety
and should consequently be read carefully.

General safety

●

This machine should only be used by adults and
in accordance with the instructions provided in this
manual.

●

Do not overload the machine.
reducing the quality of the wash, this may also
damage your laundry and the machine.

●

Never touch the machine when barefoot or with
wet or damp hands or feet.

●

Do not pull on the power supply cable to unplug
the appliance from the electricity socket. Pull the
plug out.

●

Do not open the machine door while the
appliance is in operation.

●

Do not open the detergent dispenser while the
appliance is in operation.

●

Do not touch the drain water as it could reach very
high temperatures.

●

Never force the machine door: this could damage
the safety lock mechanism designed to prevent
any accidental opening.

●

In the event of a malfunction, do not under any
circumstances touch internal parts in order to
attempt repairs.

●

Always keep children well away from the
appliance while in operation. Do not let children
play with the machine or tamper with the controls.

In addition to

Saving energy and respecting the
environment

Environmentally-friendly technology

If you only see a little water through your appliance
door, this is because thanks to the latest Hotpoint
technology, your machine only needs less than half
the amount of water to get the best results: an
objective reached to respect the environment.

Saving on detergent, water, energy and time

●

To avoid wasting resources, the machine should
be used with a full load. A full load instead of two
half loads allows you to save up to 50% on energy.

●

The pre-wash cycle is only necessary on
extremely soiled garments. Avoiding it will save
on detergent, time, water and between 5 and
15% energy.

●

Treating stains with a stain remover or leaving
them to soak before washing will cut down the
need to wash them at high temperatures.
A programme at 60˚C instead of 90˚C or one at
40˚C instead of 60˚C will save up to 50% on
energy.

●

Use the correct quantity of detergent, depending
on the water hardness, how soiled the garments
are and the amount of laundry you have, to avoid
wastage and to protect the environment: despite
being biodegradable, detergents do contain
ingredients that alter the natural balance of the
environment. In addition, avoid using fabric
softener as much as possible.

●

If you use your machine between late in the
afternoon and the early hours of the morning, you
will help reduce the electricity board’s peak load.

Recycling and Disposal information

●

The appliance door tends to get quite hot during
the cycle.

●

Should it have to be moved, proceed with the
help of two or three people and handle it with the
utmost care. Never try to do this alone, because
the appliance is very heavy.

●

Before loading your laundry into the machine,
make sure the drum is empty.

●

In the unlikely event of something not working ­see the Troubleshooting section.

11

As part of Hotpoint’s continued commitment to helping
the environment, Hotpoint reserve the right to use
quality recycled components to keep down customer
costs and minimise material wastage.

●

Please dispose of packaging and old appliances
carefully.

●

To minimise risk of injury to children, remove the
door and plug - then cut off mains cable,flush with
the appliance. Dispose of these parts separately to
ensure that the appliance can no longer be
plugged into a mains socket, and the door cannot
be locked shut.

Care and maintenance

Switching off the electricity

●

Turn off the water tap after every wash. This will
limit the wear of your appliances water system
and also prevent leaks.

●

Unplug your appliance when cleaning it and
during all maintenance operations.

Cleaning

Cleaning the exterior

Use a damp cloth or silicon polish to clean the exterior
surfaces of the appliance.

Cleaning the dispenser drawer and compartments

It is advisable to clean the dispenser drawer regularly.
! Do not try to clean any part of the dispenser drawer
while the machine is running.

1. Pull out the drawer until it reaches its stop.

2. Press the drawer release
button to remove the dispenser
drawer (see pic).

Cleaning the door bowl

Clean the internal surface of the door bowl regularly
with a soft cloth. A build up of soap powder and water
hardness residue may result in water leaking from the
door.

●

Always leave the appliance door ajar to prevent
unpleasant odours from forming.

Checking the water inlet hoses

Check the water fill hoses at least once a year. If you
see any cracks, replace them immediately:
during the wash cycles, high water pressure could
cause a cracked hose to split open.

! Never use hoses that have already been used.

Moulded plug

! The plug must not be used
without the fuse cover in place.
If a replacement fuse
holder/cover is required, it must
be of the same colour coding or
wording as shown on the base
of the plug.
Replacements are available
from authorised dealers.

GB

Installation

Description

Programmes

Starting and

Detergent and

Laundry

3. Clean and dry the dispenser
drawer, syphons, grate and
fabric conditioner exit channel
(A). Also regularly clean the
outlet pipe area (B).

A

B

4. Relocate the dispenser drawer and push it firmly
back into place.
! Do not clean any part of the machine with abrasive
cleaners, scouring agents, acids, any bleach or metal
polish as they may cause damage.

! We recommend a maintenance wash 2 or 3 times a
year, to avoid a build up of greasy deposits and
water hardness residue. Run Programme B, without
laundry and without detergent.

●

Where the drying only option is regularly used, do
this on a monthly basis.

Changing the plug

The wires in the power cord are coloured in accordance
with the following:

Green and Yellow
(Earth) wire to terminal
marked ‘E’, symbol ,
or coloured green and
yellow.

Blue (Neutral) wire to
terminal marked ‘N’ or
coloured black.

Cord clamp

13A ASTA approved
fuse to BS1362.

Brown (Live) wire to
terminal marked ‘L’ or
coloured red.

! If the plug being replaced is a non-rewirable type,
then the cut-off plug must be disposed of safely.
DO NOT leave it where it can be inserted into a socket
and create a shock hazard.
! The power supply cord should be checked periodically
and replaced by a cord specially prepared for this
machine and fitted only by authorised technicians (see
Service). New or longer power cords are supplied at
an extra charge by authorised dealers.
! The manufacturer denies any responsibility should
any of these rules not be followed.
! If in doubt about any of the above consult a
qualified electrician.

Precautions and

advice

Maintenance Troubleshooting Service

Care and

12

Troubleshooting

GB

One day your machine seems not to be working. Before you call your Service Centre (see Service), go through the
following troubleshooting suggestions:

Problem: Possible causes / Solution:

The machine won’t start?

The wash cycle won’t
start?

The machine fails to fill
with water?

The machine does not
drain or spin?

●

Check the appliance is fully plugged into the socket and switched on.

●

Is the socket ok? Try another appliance in the socket to check.

●

Is the fuse in the plug ok? If not, replace it (see Care and Maintenance).

●

There has been a power failure.

●

The appliance door is not shut properly.

●

The ON/OFF button has not been pressed, for at least 2 seconds.

●

The Start/Cancel button has not been pressed for at least 2 seconds.

●

The water supply taps are not turned on.

●

The water inlet hoses are not connected to the tap.

●

The hoses are kinked.

●

The water supply taps are not turned on.

●

There is a water shortage.

●

The water pressure is insufficient.

●

The Start/Cancel button has not been pressed, for at least 2 seconds.

●

There has been an unbalanced load and the machine could not spin
(see ‘Automatic Features’, Starting and Programmes).

●

Has the drain hose been installed correctly (see Installation)?

●

Are the drain hose, standpipe or undersink connections blocked?

●

Has ‘Rinse Hold’ option been selected? If so press the Rinse Hold button.

The machine makes a
noise or vibrates too much
during the spin cycle?

The machine leaks?

The laundry is not dry after
using the dry programme?

Steam is coming from the
dispenser drawer

There is too much foam?

The detergent dispenser
will not close properly or is
collecting water?

●

The transit fixings were not removed correctly (see Installation).

●

The washing machine is not level (see Installation).

●

The washing machine is closed in, between furniture cabinets and the
wall (see Installation).

●

Check all loose items, such as coins were removed from the laundry.

●

The water inlet hoses are not connected correctly (see Installation).

●

Is your water pressure within limits?

●

The detergent dispenser is obstructed, clean it (see Care and Maintenance).

●

The drain hose is not secured properly or is blocked (see Installation).

●

Is the cold water turned on at the tap?

●

Did your load fabric type require a high heat setting (eg. Cottons)?
If so, was Drying High Heat option selected?

●

Did you select a long enough drying time?

●

Was the laundry spun dry at the end of the wash programme, if not select
the spin and dry option to suit the type of fabric?

●

This is not a fault, we have designed the machine to release steam from the
dispenser drawer during hot washes. It may also vent during drying.

●

The detergent is not suitable for machine washing. If you have used the
wrong type of detergent, select a Rinse programme to flush out your machine.

●

You used too much detergent. Refer to the manufacturer’s recommendations.

●

Check the drawer is properly aligned.

●

Clean the dispenser drawer (see Care and Maintenance).

Not all the detergent has
been flushed away?

13

●

Check the water supply taps are turned on fully.

●

Check the water inlet hoses are not kinked.

●

Is your water pressure too low? You may need a ‘Y’ piece adaptor to run
your machine as cold fill only.

Service

Before calling the Service Centre:

●

Use the troubleshooting guide to see if you can
solve the problem yourself (see Troubleshooting).

●

If not, turn off the machine and call the Service
Centre closest to you.

What to tell the Service Centre:

●

name, address and post code.

●

telephone number.

●

the type of problem.

●

the date of purchase.

●

the appliance model (Mod.).

●

the serial number (S/N).
This information can be found on the data label
inside the door of the machine.

Spare Parts

This washer dryer is a complex machine. Repairing it
yourself or having a non-authorised person try to
repair it could cause harm to one or more persons,
could damage the machine and could invalidate the
spare parts warranty.
Call an authorised technician if you experience
problems while using the machine.
The spare parts have been designed exclusively for
this appliance and not for other uses.

GB

Installation

Description

Programmes

Starting and

Detergent and

Laundry

Precautions and

advice

Maintenance Troubleshooting Service

Care and

14

Key Contacts

After Sales Service

Over 1100 trained specialists, directly employed by us, ensure that you can have complete

confidence in both the appliances and services we offer.

Repair Service and Information Help Desk

UK: 08709 066 066

Monday to Friday, 8am to 7.30pm

Saturday, 8.30am to 5.30pm

Sunday, 9.30am to 3.30pm

www.hotpoint

Republic of Ireland: 1850 302 200

Note: Our operators will require the following information:

Model number

Serial number

service.co.uk

Extended Warranties

UK: 08709 088 088

Monday to Sunday, 8am to 8pm

www.hotpointservice.co.uk

Republic of Ireland: 1850 502 200

Genuine Parts and Accessories

UK: 08709 077 077

Monday to Friday, 8.30am to 5pm

Saturday, 8.30am to 12noon

www.hotpointservice.co.uk

Republic of Ireland: [phone]

www

.hotpoint.co.uk

Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB

PRINTED BY SIMLEX.FOUR ASHES,WOLVERHAMPTON. 01/2005 195046049.01

02/2005 195048896.00