Page 1
www.Hotpoint.com
Safety Instructions .......... 2,s
Operating Instructions
Careand Cleaning
of the Washer .................... 7
Control Panel...................... 4
ControlSettings ................ 4,S
Features .......................... 6
Loadingand Using
the Washer ....................... 7
Troubleshooting Tips ...... 8-1o
Consumer Support
ConsumerSupport ............... 12
Warrantg ........................ 11
VBSR3100
VLSR1090
VWSR41gO
Write the model and serial
number here:
Model #
Serial #
You can find them _ / -"_
on the left corner
of the washer
under the lid.
175D1807P569 39-90301 06-06 JR
Page 2
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
_,WARN!NG! Foryoursafety,the,nformat,on,nth,smanuafmustbefollowedtom,n,m,zether,sk
of fire or explosion, electric shock, or to prevent property damage, per-sonafinjury,
or loss of tile.
WATERHEATERSAFETY
Under certain conditions, hydrogen gas may be produced in o water heater that has not been
used for two weeks or more. Hydrogen gas con be explosive under these circumstances.
Ifthe hot water has not been used for two weeks or more, prevent the possibilitg of damage or injurg bg
turning on all hot water faucets and allowing them to run for several minutes. Do this before using ang
electrical appliance which is connected to the hot water sgstem. Thissimple procedure willallow ang
built-up hgdrogen gas to escape, Since the gas is flammable, do not smoke or use an open flame or
appliance during this process.
PROPERINSTALLATION
This washer must be properly installed and located in accordance with the Installation
%
Instructions before it is used. tf you did not receive an Installation Instructions sheet, you con
receive one by visiting www.Hotpoint.com or by coiling 800.GE.CARES (800.432.2737).
• Install or store where itwill not be exposed to • Properlg groundwasher to conform with all
temperatures below freezing or exposed to the governing codes and ordinances. Followdetails
weather,which could cause permanent damage in Installation Instructions.
and invalidatethe warrantg.
YOURLAUNDRYAREA
• Keepthe areaunderneath and around gour
appliances free of combustible materials such as
lint, paper,rags,chemicals, etc.
• Closesupervision isnecessarg ifthis appliance is
used bg or near children.Do not allow children to
plag on,with or insidethisor ang other appliance.
Page 3
Use this
appliance
only for its
intended
purpose as
described in
this Owner's
Manual.
... WHEN NOTIN USE
_- • Turn off water faucets to relievepressureon hoses
www.Hotpoint.com
WHEN USING THE WASHER
• Never reach into washer while it ismoving. • Thelaundry processcan reducethe flame
Wait until the machine has completely stopped retardancy of fabrics.Toavoid such aresult,
before opening the lid. carefully follow the garment manufacturer's
Donot mix chlorine bleach with ammonia or acids
such as vinegar and/or rust remover.Mixing
different chemicals can produce a
toxic gaswhich may cause death.
Do notwash ordry articlesthat have been
cleaned in,washed in, soakedin or spotted with
combustible or explosivesubstances (suchas
wax,oil,paint, gasoline,degreasers,dry-cleaning
solvents,kerosene,etc.).Thesesubstances giveoff
vapors that may ignite or explode. Donot add
these substances to the wash water. Do not useor
place these substances around your washer or
drger during operation.
and valves andto minimize leakage if a break or
rupture shouldoccur.Checkthe condition of the fill
hoses;Hotpoint recommends changing the hoses
every 5years.
wash and care instructions.
• Tominimize the possibility of electricshock,
unplug this appliance from the power supply
or disconnectthe washer at the building's
distribution panel by removing the fuse or
switching off the circuit breaker before attempting
any maintenance orcleaning.
NOTE:Turning the CycleSelectorKnob to anoff
position,or pressingPAUSEdoesNOTdisconnect
the appliance from thepower supplg.
• Neverattempt to operate this appliance if it is
damaged, malfunctioning, partially disassembled,
or has missing or broken parts, including a
damaged cord orplug.
• Donot attempt to repair orreplace any part of this
appliance unlessspecifically recommended inthis
Owner's Manual,or in published user-repair
instructions that you understand and have the
skillsto carry out.
• Beforediscarding a washer,or removing it
from service,remove the washer lidto prevent
childrenfrom hiding inside.
• Donot tamper with controls.
4' ,. READAND FOLLOWTHISSAFETYINFORMATION
".,.__- CAREFULLX
e N SAVE THESE INSTRUCTIONS
Page 4
About the control panel.
Step I Step 2
• Add detergent
• Add diluted fabric
softener (on models
with a fabric
softener dispenser)
LOAD SIZE TEMPERATURE EXTRA RINSE
• Add clothes
• Select load size and
other wash options
• Select wash cgcle
Step 4
p3
• Close lid
• Pull knob
_IWT,=,.]I
D .'.- .= _.a
Controls
Load Size (on some models)
0
Looselgload clothesno higher than the top row of holesin the washer basket.The water levelshould just cover
the clothes. Adjustthe load sizeaccordinglg.
Temperature (on some models)
Selectthe water temperature for the wash and rinsecgcles.Alwagsfollow fabric manufacturer's care label or
instructions when laundering.
Extra Rinse (on some models)
!1
When you useextra detergent or bleachto cleon heovilg soiledclothes, gou mog wont to usethe ExtraRinse
option.
Thisoption providesa second deep coldrinse in the COTTONSand WRINKLEFREEcgcles.Turn the ExtraRinse
knob to ON.
Thewasher will pausefor a few minutes before the Extra Rinseoption begins.
Page 5
www.Hotpoint.com
_ Wush Selector Knob
The chart below willhelp gou match the wash cgcle setting with gout clothing. The chart is ranked from longest to
shortest cgcle time and wash intensitg.
Yourwasher mug not have all these cgcles.
Cycle-Cycle
PREWASH For removing surface dirt from heavilg soiled clothes. Make sure to follow with a
regular wash cgcle.
COTTONS For heavg to lightlg soiled cottons, household linens, work and plog clothes.
WRINKLEFREE Foreasg care, wrinkle-free and permanent press items.
DELICATES For lingerie and special-care fabrics with light to normal soil.
KNITS Speciallg designed for normallg soiled knits.
Custom Cure (on some models)
The agitator moves clothes around for a cleaner wash; the basket spins later in the cgcle to release water from the load.
The Wash/Spin Speed dial sets the speed of both the agitator and the basket.
Wush Speeds:
With Normol wash speed, the agitator willmove at a higher speed. Use for cottons, denims and plug clothes.
With Gentle wash speed, the agitator moves slower. Use for delicate and knit items.
Spin Speeds:
The Fast spin speed is for normal items. Use it to remove more water from gour clothes to allow them to drg faster
in the drger.
The Slow spin speed is for delicate items like sweaters and lingerie. When using Slow spin speed, clothes will be less drg
than when using Fast spin speed.
Page 6
About washer features.
The Agitator Cap or Fabric Softener Dispenser (depending on model)
Theagitator cap fits into the top ofthe
agitator If it accidentallg comes off,
simplg put it back on.
Thefabric softener dispenser automaticallg
releasesliquidfabric softener at the proper
time during the cgcle
Do not stop the washer during the first spin.
This will causethe dispenser to empty
tOO soon.
To use, follow these steps:
I]1 Make suredispenser issecurelg attached
to agitator
r_use onlg liquid fabric softener
Pour into dispenser,usingamount
recommended on package.
Never pour fabric softener directly on
clothes. It may stain them.
r-_-]Add water to dispenseruntil it reaches
the maximum fill line.
Do not pour ongthing into the
agitator if the agitator cop or
dispenser is removed.
Separate for cleaning
Cleaning the Fabric Softener Dispenser (onsomemodels)
r_] Removethe dispenserfrom the top of the agitator
r_-] Separatethe dispenser cup from the coverbg grasping the top and pushing down on the
insideof the cup with gour fingers Dispensercup will pop free from the cover
r_To clean the dispenser,soakboth the dispensercup and the dispensercover in the
following solution:
• J US gallon (3.8liters)warm water
• 1//4cup (60ml)heovbl-dutb!liquid detergent
• J cup (240ml)bleach
r_]lf necessarg,loosen buildup with a clean, soft cloth after soaking.Donot usea stiff brush;
gou mag roughen the surface of the dispenser
[] Rinseandreassembledispenser Placedispenserback on the agitator
Liquid Bleach Funnel (onsomemodels)
Thewater fill dilutes liquid chlorine bleach as the washer fills for the wash cgcle
r_ Check clothing care labels for special instructions
[] Measure liquidbleach carefullg, following instructions on the bottle
• Never pour undiluted liquid chlorine bleach directlblonto clothes or into the wash basket.
• Do not pour powdered bleach into bleach funnel.
r-_l Before starting the washer, pour measured amount of bleach directlg into bleach funnel.
Avoidsplashing or over-filling dispenser Ifgou prefer to use powdered bleach, add it into
the wash basket with gour detergent.
• Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover
Mixingcan produce a toxic gas which may cause death.
Page 7
Loading and using the washer.
Alwags follow fabric manufacturer's care label when laundering www.Hotpoint.com.
Sorting WashLoads
Sortbg color (whites,lights,colors),soil level,
fabric tgpe (sturdgcottons, easg care,delicates)
and whether the fabric produceslint (terrg cloth,
chenille)or collects lint (velveteen,cordurog).
ProperUseof Detergent
Add detergent and start the washer before adding
clothesso that the detergent can work effectively.
Usingtoo littleor too much detergent isa common
cause of laundry problems.
LoadingtheWasher
Load dry items loosely,nohigher than the top row of
holesin the washer basket.When loading wet items,
make sure you setthe load/water levelhigh enough
to allow the items to move freely. Water levelshould
just cover the clothes.To add items after washer has
started, lift the lid and submerge additional items next
to the agitator.
Care and cleaning of the washer.
Youcan uselessdetergent if you havesoft water,
a smallerload ora lightly soiledload.
• Do not wrap long items likesheetsorpants
around the agitator.
• Do not wash fabrics containing flammable
materials (waxes,deaning fluids, etc.).
• Agitation will not start with the lid up.
Wash Basket:Leavethe lid openafter washing to
allow moisture to evaporate. If you want to clean
the basket, use aclean soft cloth dampened with
liquid detergent; then rinse.(Donot useharsh or
gritty cleaners.)
Fill Hoses:Hotpoint recommends changing the hoses
every 5years.
Exterior: Immediately wipe off any spills.Wipe
with damp cloth.Try not to hit surfacewith
sharp objects.
Moving and Storage: Askthe servicetechnician to
remove water from drain pump and hoses.Seethe
Installation Instructions packed with product for
information on how to reinstallthe shipping rod
to keepthe tub stationary when moving the washeE
Formore information, visit www.Hotpoint.com or call
800.GE.CARES(800.432.2737).Donot store the
washer where it will beexposed to the weather
Long Vocations: Be surewater supply is shut off at
faucets, Drainall water from hosesif weather will
be belowfreezing.
Page 8
Before you call for service...
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit www.Hotpoint.com. You may not need to call for service.
PERFECTEMP Possible Causes What To Do
PerfecTemp The washer is in a cold • This isnormal. ThePerfecTemp feature isdesigned not
wash temperature rinse cycle to activate during a cold rinsecycle to improvethe energy
is incorrect efficiency of your washeE
(ReviewPerfecTemp All the water in your • Wait until the water in the water heater isheated to the
in the "About washer household water heater correct temperature.
features" section) has been used
WATER Possible Causes What To Do
Toomany suds Too much detergent • Measure your detergent carefully. Uselesssoap if you have
soft water,a smallerload or a lightly soiledload.
Type of detergent • Switchto a lower sudsing detergent brand andfollow
instructions on package.
Soft water • Try lessdetergent.
Water leaks Using too much detergent • Uselessdetergent. Uselesssoap if you have soft water,
in washer a smaller load or a lightly soiled load.
Fill hoses or drain hose is • Hake surehose connections aretight at faucetsand
improperly connected rubber washers are installed.Hake sureend of drain hose
iscorrectly inserted in and secured to drain facility.
Household drain mag • Checkhousehold plumbing,You may needto call
be clogged a plumber
Constant water pressure • Tighten hosesat the faucets and turn the water off after
to the fill hosesat the each use.
water source • Checkcondition of the fill hoses;they should be replaced
every 5years.
Water temperature Cooler water temperatures • New laundry detergents have been formulated to work
seems incorrect provide improved energy with cooler water temperatures without affecting wash
efficiency performance.
Water supply isturned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hosesare connected to correct faucets.
Water valve screens are • Turn off the water source and remove the water connection
stopped up hosesfrom the upper backof the washeEUseabrush or
toothpick to clean the screensinthe machine. Reconnect
the hoses andturn the water back on.
House water heater is • Hake surehouse water heater isdeliveringwater at
not set properly 120°F-140°F (48°C-60°C).
Water pumped out before Lidlifted or cycle was put in • Reset cycle.
cycle is complete pause for over 24 hours
Water won't drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above flooE
Washer pauses during The PREWASHCycle or • This isnormal. Thewasher alternates between agitate and
wash cycle AUTOSOAKOption was soakduring thesecycles to get your clothes cleanerwith
chosen lessweak
Washer pauses during This is normal • The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
Page 9
www.Hotpoint.com
OPERATION Possible Causes What To Do
Washer won't operate Washer is unplugged • Hake surecord isplugged securely into aworking outlet.
Water supply isturned off • Turn both hot and cold faucets fully on.
Controls are not set properlg • Checkcontrols.
Lid is open--safetg feature • Closelidand resetcycle,to the beginning if necessary.
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is • Checkhouse circuit breakers/fuses. Replacefusesor
tripped/blown reset breaker Washer should have separate outlet.
Electronics need to be reset • Unplug washer,wait 2minutes, plug back in and pressSTART.
STARTwasnot pressed • PressSTART.
Lid magnet missing • Callfor service,
Time not shown Unit filling • Thisis normal. Estimatedtime remaining is updated during
on display filltime.
Movement inside machine Shifting mechanism is • When the machine is manually turned off,the shifterwill
when shut off disengaging the motor disengagethe motor beforecompletely shutting down.
If lid is raised before the motor is disengaged, itwill resume
when lid is closed.
PERFORMANCE Possible Causes What To Do
Clothes too wet Incorrect spin cgcle • Hake surethe spincycle selected matches the load you are
selected washing.Somefabricswillfeelwetter whenrinsedwith coldwater
Colored spots Incorrect use of fabric • Checkfabric softener package for instructions andfollow
softener directions for using dispenser
• Pretreat stain and rewash.
Dgetransfer • Sortwhites or lightlycolored items from dark colors.
Grayed or yellowed Not enough detergent • Usemore detergent (especiallywith largerloads).
clothes Be sure to follow detergent manufacturer's directions,
Hard water • Use a water conditioner like Calgon brand or install
a water softener.
Water isnot hot enough • Hake surewater heater isdelivering water at
120°F-140% (48°C-60°C),
Washer is overloaded • Selectload sizeto match clothes load.
Detergent isnot • Add detergent as wash basket fillswith water before
dissolving you load clothes.
Dgetransfer • Sortclothes by color If fabric labelstates wash separately,
unstable dyes may beindicated.
Lint or residue on Clothes are air or line dried • Ifyou do not dry your clotheswith a clothes dryer, your
clothes clothes may retain more lint.
Incorrect sorting • Separate lint producers from lint collectors.
Washing too long • Wash small loads for ashorter time than larger loads.
Detergent not dissolving • Add detergent as washbasket fills with water, beforeyou
load clothes.
• Try a liquid detergent.
• Usewarmer water temperature.
Overloading • Load clothes no higher than the top row of holes inthe
washer basket.
• Hake sureload sizeselectedmatches clothesload size.
Incorrect use of fabric • Check fabric softener package for instructions
softener and follow directions for using dispenser. 9
Page 10
Before you call for service...
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on • Whilethis isnot caused by the washer, you can slow the
polg-cotton blends and pilling processby washing garments insideout.
fuzzg fabrics
Snags,holes, tears, rips Pins,snaps, hooks,sharp • Fastensnaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Remove loose items like pins,objects in pocketsand
zippers and sharpobjects sharp buttons.
left in pockets • Turn knits (which snag easily)inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to
come incontact with undiluted bleach.
Chemicals like hair bleach or • Rinseitemsthat may have chemicals on them before
dge,permanent wave solution washing.
Wrinkling Improper sorting • Avoidmixing heavy items (likework clothes) with light items
(likeblouses).
• Try afabric softener,
Overloading or incorrect • Loadyour washer soclothes have enough room to move
water level freely with water covering allof the clothes.
Incorrect wash and • Hatch Cycle selection to the type of fabric you are washinc
drgcgcles (especiallyfor easy care loads).
Repeated washing in • Washin warm or cold water,
water that is too hot
SOUNDS Possible Causes What To Do
"Metallic knocking" Shifter mechanism is • The drive system will engage at the start of agitate and
engaging or disengaging disengagewhen agitate iscomplete, Thisoccurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn't usegears,This
or "zip" sound during direction sound isthe motor rotating back and forth to agitate your
agitate laundry.
Quick short agitation Clothing redistribution • Atthe endof agitate,the motor makesshort agitation strokes
sounds at endof agitate to redistributethe load.
"Click" when water Relayswitch • The relay makes aclick sound when activated. The water
stops filling levelactivates the relay and stops filling.
"Clicking" behind Control Automatic Temperature • This valve mixesin cold and hot water,The "clicking" isthe
Panel during fill Control Valve valveturning on and off.
Water volume changes Automatic Temperature • This valvemixes in cold and hot water,The sound changes
during fill Control Valve when the valves are turned on and off.
Motor "whining up"or Motor ramping up/down • The motor will speed up incrementally during the spin cycle,
"coasting down" in spin during spin cycle Whenspin iscomplete,it will coast until it stops.
"Humming" Water drain pump • The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air,Itstarts to gurgle.
The washer shouldthen beginspinning and the sound will
continue until it is done spinning.
10
Page 11
Hotpoint Washer Warranty.
All warrants service provided bg our Factory Service Centers,
or on authorized Customer Care®technician. Toschedule service,
on-line, 24 hours o dog, visit us at www.Hotpoint.com, or call
800.GE.CARES(800.432.2737). Please have serial number and
Staple your receipt here.
Proof of the original purchase
dote is needed to obtain service
under the warranty.
model number available when calling for service.
For The Period Of: We Will Replace:
One Year Any part of the washer which foils due to o defect in materials or workmanship. During this
From the dote of the limited one-year warranty, we will also provide, free of charge, all labor and related service to
original purchase replace the defective port.
What Is Not Covered:
• Service trips to gour home to teach gou how to use
the product.
• Improper installation, deliverg or maintenance.
• Failure of the product if it is abused, misused, or
used for other than the intended purpose or used
commerciallg.
• Replacement of house fuses or resetting of circuit
breakers.
• Productswhich are not defective or broken, or which are
working as described in the Owner's Manual.
• Damage to the product caused bg accident, fire, floods
or acts of God.
• Incidental or consequential damage caused bgpossible
defects with this appliance.
• Defects or damage dueto operation in freezing
temperatures.
• Damage caused after deliverg.
• Product not accessible to provide required service.
EXCLUSION OF IMPLIED WARRANTIES--Your sole and exclusive remedy is product repair as provided in this Limited
Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular
purpose, are limited to one year or the shortest period allowed by law.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the
USA. If the product is located in on area where service by o GEAuthorized Servicer is not available, you may be responsible for o
trip charge or you may be required to bring the product to on Authorized GE Service location. In Alaska, the warranty excludes the
cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitotion of incidental or consequential damages. This warranty gives you specific legal
rights, and you may also hove other rights which vary from state to state. To know what your legal rights ore, consult your local
or state consumer affairs office or your state's Attorney General
Warrantor: General Electric Company. Louisville, KV40225
11
Page 12
Consumer Support.
Hotpoint Website www.Hotpoint.com
Have a question or need assistancewith sour appliance?Trg the Hotpoint Website 24 hours a dag, ang dagof
the gear!Youcan also shopfor more great Hotpoint products and take advantage of all of our on-linesupport
servicesdesigned for sour convenience.
Schedule Service www.Hotpoint.com
Expert Hotpoint repair serviceis onlg one stepawag from sour door Geton-line and schedule sour serviceat
sour convenience 24 hours ang dag ofthe gear! Or call800.GE.CARES(800.432.2737)during normal business
hours.
RealLife Design Studio ge.com
GEsupports the UniversalDesignconcept-products, services and environments that can be usedbg
people of allages, sizesand capabilities.We recognizethe need to design for awide range of phgsicaland
mental abilitiesand impairments. Fordetails of GE'sUniversalDesignapplications, including kitchen designideas
for peoplewith disabilities,checkout ourWebsite todag. Forthe hearing impaired, pleasecall 800.TDD.GEAC
(800.833.4322).
ExtendedWarranties
Purchasea GEextended warrantg and learn about specialdiscounts that are available while gour warrantg
isstill ineffect. Youcan purchase it on-line angtime, or call 800.626.2224during normal businesshours.
GEConsumer Home Serviceswill still be there after gour warrantg expires.
ge.com
Parts and Accessories www.Hotpoint.com
Individualsqualified to servicetheir own appliances can haveparts or accessoriessentdirectlg to their homes
(VISA,MasterCardand Discovercardsare accepted).Orderon-line todag, 24 hours everg dag orbg phone
at 800.626.2002 during normal businesshours.
Instructions contained in this manual cover procedures to be performed by any user. Other servicing
generally should bereferred to qualified service personnel. Caution must be exercised,since improper
servicing may cause unsafe operation.
Contact Us www.Hotpoint,com
If gou are not satisfiedwith the service gou receivefrom Hotpoint, contact uson ourWebsite with allthe details
including gour phone number, orwrite to: General Manager,Customer Relations
Hotpoint, Appliance Park
Louisville,KY40225
Register YourAppliance www.Hotpoint.com
Register gour new appliance on-line--at gour convenience! Timelg product registration will allow for
enhanced communication and prompt service under the terms of gour warrantg, should the needarise.
Youmag also mailin the pre-printed registration card included inthe packing material.
Printed in the United States
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