B UsitigYour
-.
ReadThisUseandCareBook
Takethetimeto readthisbookandlearnhowto enjoy
your newMicrowaveOven.It containsdetailedoperatinginstructionsandrecommendedmaintenance,as
wellashandytipsto helpyougainmaximumbenefits
from your MicrowaveOven.Onceyou havereadthe
book,keepit handyto answeranyquestionsyoumay
have.
If you haveany additionalquestionsconcerningthe
operationof your MicrowaveOven,write—including
your phonenumber—to:
ConsumerAffairs
Hotpoint
AppliancePark
Louisville,Kentucky40225
IFYOURECEIVEDA DAMAGEDOVEN,immediately
contactthe dealer (or builder)from whom you purchased it. They have been informed of the proper
procedure to take care of such matters and can
handleitfor you.
RegisterYourOven-
It is important that we, the manufacturer,know the
locationof yourMicrowaveOvenshoulda needoccur
for adjustments.
Pleasecheck with your supplier to be sure he has
registeredyou as the owner;also send in your PurchaseRecordCard.If youmove,or ifyou arenotthe
original purchaserpleasewrite to us, stating model
and serial numbers.This appliancemust be regis-
tered.Pleasebecertainthatitis.
Writeto:
Hotpoint
RangeProductService
AP2-210
AppliancePark
Louisville,Kentucky40225
RecordModelandSerialNumbers
Anameplateon whichisstampedthemodelandserial
I
numberis locatedeitherinsideovenattop leftside,or
on rearoutsideof case.
Model and serial numbersare also on the Purchase
RecordCardwhich camewith your MicrowaveOven.
Recordthenumbersin thespacesbelow.
Pleasereferto both modelandserialnumbersin any
future correspondenceor product servicecalls concerningyour MicrowaveOven.
ModelNumber
-SerialNumber
Me Purchased
KEEPPURCHASERECEIPTWITH THIS BOOKT“
ES7’’ABLISHTHEWARRANTYPERIOD.
BeforeYouCallforService
See“BeforeYouCall for Service”section.(Seepage
10.)It listsmanyminor causesof operatingproblems
that you can correct yourself and may saveyou an
unnecessaryservicecall.
IfYouNeedService
In many cities, there’s a Hotpoirit Factory Service
Center.Call,andaradio-dispatchedtruckwill cometo
your home by appointment—morningor afternoon.
Charge the work, if you like. All the centersaccept
bothMasterChargeandVisacards.(Seepage11.)
Or lookfor HotpointfranchisedCustomerCare@servicers.You’ll find them in the Yellow Pagesunder
“HOTPOINTCUSTOMERCARE@SERVICE”.
If you need serviceliterature,partslists,partsor
accessories,contactone of the FactoryServiceCen-
ters, a franchisedCustomerCare@servicer or your
Hotpointdealer.
ExtendedServiceContracts:The termsof your war-
ranty provide free servicecovering failures due to
~manufacturingdefectsfora definiteperiodoftime.
, After this warranty expires you may purchasean
ExtendedServiceContractwhich will enableyou to
budget your service needs.This coveragebeyond
warrantyisavailablefrom our FactoryServiceCenters
andfrom manyfranchisedCustomerCare@servicers.
Itisagood ideato applyfor thiscoveragebeforeyour
warrantyexpires.
Stepsto FollowforFurtherHelp
First,-contactthe people who servicedyour micro-
waveoven.Explainwhy you aredissatisfied.In most
cases,this will solvethe problem.
Next,if you arestill dissatisfied,write all thedetaiis—
includingyour phonenumber—to:
Ma-nager,ConsumerRelations
Hotpoint
WCE-312
AppliancePark
Louisville,Kentucky40225
Finally,if your problemisstill not resolved,write:
MajorApplianceConsumerActionPanel
20NorthWackerDrive
Chicago,Illinois60606
This panel, known as MACAP,is a group of inde-
pendentconsumerexpertsunderthe sponsorshipof
severalindustryassociations.Its purposeis to study
practicesandadvisethe industryof waysto improve
customerservice.BecauseMACAPisfreeof industry
control and influence, it is able to make irnparti~l
recommendations,consideringeachcaseindividually.
n
z
@198~General Electric CM,,U.S.A.All rights reserved. ~