Hotpoint RCG4848R, RCG7748R, RCG5948R User Manual

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READ AND SAVE THESE INSTRUCTIONS
OPERATING MANUAL
OPEN REFRIGERATED SELF-SERVICE MERCHANDISER
SERVICE REFRIGERATED CANDY MERCHANDISER
PN 99331
Model RCG4848R 48”L* x 38 1/8”D** x 47 1/4”H Model RCG5948R 56”L* x 38 1/8”D** x 47 1/4”H Model RCG7748R 77”L* x 38 1/8”D** x 47 1/4”H
*Includes end panels. **Without Package Ledge or Cutting Board
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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Rev B Date: 5.15.2006
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TABLE OF CONTENTS
OVERVIEW AND WARNINGS …………………..…………………..…….………….....…..
MERCHANDISER SET-UP ………….. …..….…………………...………...…..………………
START-UP AND OPERATION …….. …..….…………………...………...…..………………
MAINTENANCE FUNDAMENTALS ……………………………………………………..………
ELECTRICAL FUNDAMENTALS …….. …..….…………………...………...…..………………
REFRIGERATION FUNDAMENTALS …………….………………………………………..…...
TECHNICAL DATA …………………………………………………………………………..……
ILLUSTRATED PARTS BREAKDOWN…………….………………………………………..…...
PARTS LIST …………….…………….……………………………………………….………….
TROUBLESHOOTING …………….……………………………………………….………….
WIRING DIAGRAM RBG/RDG (48/59)48R SELF CONTAINED ………………………….….
WIRING DIAGRAM RBG/RDG (48/59)48R REMOTE …………………...………………….…
WIRING DIAGRAM RBG/RDG 7748R SELF CONTAINED ……………………………….….
WIRING DIAGRAM RBG/RDG 7748R SELF REMOTE ………………...………………….…
CLEANING SCHEDULE..…………………………………………………...………………….….
WARRANTY ………...……………………………………………………..……………………..
TECHNICAL SERVICE …..……………………………………………………………….…..…
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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OVERVIEW AND WARNINGS
OVERVIEW
*The Structural Concepts Renaissance refrigerated service cases are designed to
merchandise packaged candy products at 65° at 55% RA or less product temperatures.
These cases should be installed and operated according to the following instructions to
insure proper performance.
This unit is designed for the display of products in ambient store conditions where
temperatures and humidity are maintained at a maximum of 75° F and 55% relative humidity.
WARNING
ELECTRICAL HAZARD
WARNING
KEEP HANDS
CLEAR
WARNING
HOT SURFACE
CAUTION
WARNING
Risk of Electric Shock.
Disconnect Power Before Servicing Unit
WARNING
Hazardous Moving Parts.
Do Not Operate unit with covers removed.
Fan blades may be exposed when deck panel is removed. Disconnect
power before removing deck panel.
WARNING
Evaporator Tray is Hot
CAUTION
Lamps have been treated to resist breakage and must be replaced with a
similarly treated lamp.
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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SET-UP
Merchandiser Set-Up
Mobile Units (Cases with Casters)
For your safety, the equipment is fur-
nished with a properly grounded cord connector. Do not attempt to defeat the grounded connector.
Plug cord into a certified electrical outlet
with ground.
Stationary Units
Self-contained refrigeration.
Note: Servicing to be accomplished by refrigeration / electrical contractor.
Removing the rear grill will expose ac-
cess to the a 3” service opening in the base adjacent to a junction box.
Electrical 120v leads are provided in the
junction box.
Remote refrigeration system.
Note: Servicing to be accomplished by refrigeration / electrical contractor.
Removing the rear grill will expose ac-
cess to the a 3” service opening in the base adjacent to a junction box.
120v Electrical leads are provided in the
junction box.
Refrigeration stub up connections are
provided inside the case, from the rear and in back of the electrical box.
To facilitate maintenance see electrical
section for electrical box removal.
Evaporator Stub
Rear Grill
3” Service Access
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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START-UP AND OPERATION
Raise the Curved Glass
To raise the front curved glass, grab the lift
handle extrusion on the bottom edge of the front curved glass and lift up.
Gas cylinders hold the glass open for hands
free access to the interior of the case.
Merchandiser Start-Up
Turn on the main power. Switch is on the
control panel at the rear left hand side of base. Supply power will start evaporator coil fan(s), the front fan and the evaporator/ condensate pan. It will supply power to the light switch and thermostat, (self-contained units).
From the front of the case, raise the deck
pans and check to see that the coil fans are all functioning properly.
On the top of the front panel a register di-
rects air flow provided by the front fans, (front air flow is to prevent condensation from forming on the curved glass). Check across the top of the front panel to see if air is discharging across the entire front of the case.
Turn on the lights. Light switch is in the rear
control panel. First time lighting may require a short warm up period for the bulbs. Slightly dim or a flickering of new bulbs is normal. If lights do not turn on, check all of the race­way plugs. The lighting is wired in series so
all lights must be plugged in or recepta­cles capped in order for the case to light.
Front Curved Glass
Lift Handle
Coil Fan
Deck Pan
Register
Front Fan
Lights Main Power
Condenser Warning Light
Thermostat
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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MAINTENANCE FUNDAMENTALS
Preventive Maintenance should be per-
formed every 30 days unless conditions warrant a more frequent replacement
cycle.
Air Filter
Magnetic strips attached to the filter adhere
the filter to the rear grill.
The nylon mesh filter can be cleaned by rins-
ing thoroughly with water against the air flow direction. A mild detergent removes smoke/ grease stains.
Rear Ledge Removal
Pull ledge back to stops.
Rotate down to the vertical position.
From the shelf’s lowered position (as indi-
cated at right), lift from bottom edge upward to disengage shelf track from bracket.
Front Panel Removal
Refer to front fan access in the electrical
fundamentals.
Under Case Cleaning
Note: Refer to Evaporator Pan Access/
Removal in electrical fundamentals.
Remove rear grill, use a vacuum with a hose
attachment to clean under the case.
Under case cleaning is accessible by had or
1 1/2 inch diameter cleaning tool such as a vacuum hose.
Light Socket
Air Filter
Light Fixture
Lamp Pins
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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MAINTENANCE FUNDAMENTALS
Shelf Assembly Removal
Raise the front curved glass.
Remove and carefully set aside glass or wire
shelves.
For lighted shelving, unplug the light cord
and detach from the rear shelf support.
Slide light assembly back to unlock, then ro-
tate up to separate from brackets.
Slide rear support back to unlock and rotate
up to separate from brackets.
Remove brackets. Note, it may be neces-
sary to remove the nylon shipping bracket retainer. Pliers will be required to
accomplish this task.
Light Fixture
Removal of lamp:
Rotate lamp (1/4 turn) either direction to dis-
engage (upper or lower) pins/contacts from lamp mounting sockets.
Remove bulb buy applying even pressure
from the back side at the bulb ends and pull­ing the remaining contact from the sockets.
Installation of lamp:
Align pins with slot.
Insert pins into socket by rotating the bulb
1/4 turn to secure either the (upper or lower) pined contacts into the sockets.
Rotate the remaining bulb contacts (1/4 turn)
into the remaining lamp mounting socket contacts.
Removing the Rear Doors
Note: Doors are not interchangeable.
There is an inner and outer door. The outer must be removed first and replaced last.
The outer door, is the right hand door (from
the service side or rear of the case). It can be identified by a stop located at the lower right hand corner to the inside of the case.
Move the doors toward the center of the
case.
Individually lift each door up toward the top
of the case and pivot the bottom of the door out.
Reverse to install.
Glass Shelves
Light Assembly
Shelf Brackets
Cap
Plug
Receptacle
Bracket Retainers
Rear Shelf Support
Rear Doors
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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ELECTRICAL FUNDAMENTALS
Warning, disconnect power before providing maintenance and service to unit.
Ballast Access/Removal
Assembly or disassembly and servicing
to be accomplished by licensed electrical contractor.
Remove the rear grill by removing the six
screws located on both sides of the grill.
Remove the control panel by removing the
three remaining screws located on the right side of the panel.
Release quick disconnect from wire har-
ness.
Remove two nuts from both end mounting
flanges.
Electrical Box Access/Removal
Assembly or disassembly and servicing
to be accomplished by licensed electrical contractor.
Remove the rear grill by removing the six
screws located on both sides of the grill.
Remove the control panel by removing the
three remaining screws located on the right side of the panel.
Remove the electrical box by removing the
four screws located inside and at the top of the box.
Evaporator Pan Access/Removal
Assembly or disassembly and servicing
to be accomplished by licensed electrical contractor.
Turn off main power and allow evaporator
pan to cool.
Remove the rear grill by removing the six
screws located on both sides of the grill.
Check temperature of pan prior to han-
dling.
Withdraw evaporator pan from the right side
behind electrical box.
Disconnect evaporator pan power cord from
receptacle at the pan.
Empty evaporator pan contents into a suit-
able container.
Rear Grill
Ballasts
Control Panel
Elect. Box Screws
Evaporator Pan
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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ELECTRICAL FUNDAMENTALS
Warning, disconnect power before provid­ing maintenance and service to unit.
Evaporator Fan Access
Raise the front curved glass.
Shelving can be removed to facilitate main-
tenance
Turn off the electrical power at main
power switch if servicing fans.
Remove deck pans to access coil fans.
Remove mounting screws from fan assem-
bly to separate fan from shroud.
Coil Fan
Deck Pan
Lower Front Panel
Upper Front Panel Assy.
Front Condensate Fan
Fan Shroud Rear Flange Screws
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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ELECTRICAL FUNDAMENTALS
Warning, disconnect power before providing maintenance and service to unit.
Front Fan Access
The front fans supply air flow to the top of the front panel louvers. This air flow is to eliminate any condensation formed on the face of the curved glass.
Fan/s are located behind the front panels.
Turn off the main electrical power at
main power switch if servicing fans.
Remove the lower front panel.
Remove screws from the lower flange at
the base of the unit.
Remove screws from the upper flange
of the lower front panel, located behind the lower edge of the upper front panel.
Remove the upper front panel.
Remove screws from the lower flange of
the plenum at the base of the unit.
Remove screws from the front panel
support brackets.
Raise the front curved glass.
From inside the case remove screws
from the upper edge only of the deck support & glass stop.
Pull entire assembly forward and care-
fully set aside.
Remove mounting screws from fan as-
sembly to separate fan from shroud.
Bracket Screws
Lower Front Panel Screws
Deck Support & Glass Stop Screws
Plenum Screws
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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REFRIGERATION FUNDAMENTALS
Temperature Settings
Assembly or disassembly and servicing
to be accomplished by licensed electrical / refrigeration contractor.
The case temperature is set at the factory,
as determined by the case size.
The temperature can be controlled by a
manual thermostat. Switch is on the control panel rear right hand side of base.
If a temperature setting change is required,
rotate the control in the desired direction and monitor the thermometer for the corrected air temperature change.
Refrigeration: Access, Connections & Servicing
Assembly or disassembly and servicing
to be accomplished by licensed refrigeration contractor.
Service connections are located on the
compressor / condenser assembly.
Refrigerant lines are flexible to facilitate
rear access maintenance to condenser.
Plastic glides are mounted to the unit base
to assist in sliding the condenser out for access.
Remove the rear grill by removing the six
screws located on both sides of the grill.
Remove structural stiffener by removing the
four screws located on at bottom edge of the base.
Withdraw the unit using pull flanges on
condenser frame.
Condenser Frame
Rear Grill
Stiffener
Filter
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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TECHNICAL DATA
Electrical Ratings
RCG4848R RCG5948R RCG7748R
Self-Contained
Incoming Supply 120/1/60 120/1/60 120/1/60
Min. Circuit Amps 15.0 15.0 15.0
Amps 7.32 7.32 8.32
Watts 878 878 998
Hook-Up Leads or Cord w/
Nema L5-15 P
Electrical Controller Electrical Control-
ler
Leads or Cord w/ Nema L5-15 P
Electrical Control­ler
Leads or Cord w/ Nema L5-15 P
Electrical Controller
Lighting
RCG4848R RCG5948R RCG7748R
Lamp Quantity 4 4 4
Lamp Type F25 T8 F32 T8 F40 T8
Refrigeration
RCG4848R RCG5948R RCG7747R
Self-Contained
Compressor, RLA 2.8 2.8 2.8
Refrigerant R134A R134A R134A
Display Space (Ft³) 14.58 18.03 23.67
BTUH @ 20° 1560 1560 1560
Condensate Evap. 120V/300W 120V/300W 120V/300W
Control Settings Mechanical
Mechanical Settings Pressure Settings – S/Contained
Differental 60 High Side Cut-In 260 Superheat 8-10
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
Control Settings Thermostat
Thermostat Settings Set Point
Diferential Minimum
50
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ILLUSTRATED PARTS BREAKDOWN
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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ILLUSTRATED PARTS BREAKDOWN
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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PARTS LIST
1 Curved Glass 18 Rear Rack Support
2 End Panel Full 19 Bulb Seal
3 End Panel Mirror 20 Clam Shell Assembly
4 Lift Handle 21 Thermometer
5 Shelf Light 22 Glass or Wire Shelf
6 Lamp 23 Rear Door, Right
7 Deck Pan 24 Rear Door, Left
8 Bumper Insert 25 Ledge Hinge
9 Bumper End Cap 26 Evaporator Pan
10 Lower Front Panel 27 Ballasts
11 Front Air Chute 28 Control Panel
12 Front Panel 29 Rocker Switch
13 Front Fans 30 Thermostat
14 End Panel Cutaway 31 Electrical Panel Plexi Cover
15 Fan Motor, Evaporator 32 Magnetic Filter
16 Insulated End Glass 33 Rear Grill
17 Shelf Bracket 34 Lower Rear Stiffener
35 Package Ledge
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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TROUBLESHOOTING
Product is Drying Out
Water on the Floor
Excessive Fan Noise
System is not Operating
Fans Not Working
Case Lights Not Working
Check the relative humidity in the store.
Check that all of the hoses are connected.
Check that the drain trap is free of debris.
Is the evaporator pan positioned correctly under drain.
Is the evaporator pan plugged in and heating properly.
Check that the case is aligned, level and plumb.
Check that nothing is obstructing the blade rotation.
Check that the fan shroud is properly secured.
Check that the utility power is on.
Check that the MAIN power switch is on.
Check the circuit breaker box for tripped circuits.
Check that the fans are plugged in at the fan shroud.
Determine if there is ice build up blocking the fan.
Check bulbs for proper installation and connection.
Check for burned out bulbs.
Clean dirt and dust from the bulbs to prevent flickering.
Not Holding Temperature
Condensing Unit Not Operat­ing (self contained unit).
Check that the coil fans are working.
Check that the discharge air is not disrupted or blocked by product.
If a large amount of warm product was added to the case, it will take time for the temperature to adjust.
Check the coil for ice build up.
Check that the condenser coil is clean (self contained unit).
Check that the case is not in the sun or near a heat or air­conditioning vent.
Case temperature will rise during defrost mode but will return to normal. Proper product temperature will be maintained.
Is case located near front doors.
Check that the power is turned on.
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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WIRING DIAGRAM RCG(48/59)48R SELF CONTAINED
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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WIRING DIAGRAM RCG(48/59)48R REMOTE
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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WIRING DIAGRAM RCG 7748R SELF CONTAINED REFRIGERATION
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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WIRING DIAGRAM RCG 7748R SELF REMOTE
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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CLEANING SCHEDULE
Cleaning
Clean Case Exterior
Daily Weekly Monthly
The acrylic must be cleaned with a mild
X
Task
soap and water solution and a soft cloth, (Never use a household cleaner on acrylic).
X Clean outside surface of front curved glass
with a household or commercial glass cleaner.
X
Clean wood, laminate and painted surfaces
with a mild soap and water solution and a soft cloth .
X Remove rear grill. Clean under case with a
vacuum. Use caution when removing evaporator pan. Pan my be hot.
Clean Case Interior X Clean inside surface of front curved glass,
glass shelves and mirrors with a household or commercial glass cleaner.
X
The acrylic must be cleaned with a mild
soap and water solution and a soft cloth, (Never use a household cleaner on acrylic).
Remove the decks and clean with soap
X
X
X
(Self contained Units) X
and water.
Vacuum tub under deck. Clean with soap
and water. Wipe dry with clean cloth.
Keep drains clean and free of debris which
could clog the drain and rob the case of needed refrigeration.
Warning: lowering the front glass with fingers or items inside top cap can
X
cause serious injury or damage to case. Raise the front curved glass. Clean inside the cavity at both ends of the hinged top cap with a mild soap and water.
Remove the rear grill air filter and clean rinsing thoroughly with water against air flow direction. A mild detergent removes smoke and grease.
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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CLEANING SCHEDULE
Cleaning
Clean Condensing Coil
(Self contained Units)
Annually
X
Task
Clean the condenser coil. Using air pressure if available, or an industrial strength vacuum, clean the dust and dirt that collects on the condenser coil. (Be careful not to damage the fins on the coil.)
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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WARRANTY
All sales by Structural concepts Corporation (SCC) are subject to the following limited warranty. “Goods” refers to the product or products being sold by SCC.
Warranty; Remedies; Limitations. SCC warrants that if any Goods are found by an authorized representative of SCC not to be of good material or workmanship within one year of the date of shipments SCC will, at its option after inspection by an authorized representative, replace any defective Good or pay the reasonable cost of replacement for any such defective Goods, provided that written notice of the defect is given to SCC within 30 days of the appearance of such defect. If notice is not given within such period, any claim for breach of warranty shall be conclusively deemed to have been waived and SCC shall not be liable under this warranty. If SCC is unable to repair or replace the defective Goods, SCC shall issue a credit to the Purchaser for all or part of the purchase price, as SCC shall determine. The replacement or payment in the manner described above shall be the sole and exclusive remedy of Purchaser for a breach of this warranty. If any Goods are defective or fail to conform to this warranty, SCC will furnish instructions for their disposition. No Goods shall be returned to SCC without its prior con­sent.
SCC’s liability for any defect in the Goods shall not exceed the purchase price of the Goods. SCC SHALL HAVE NO LIABILITY TO PURCHASE FOR CONSE­QUENTIAL DAMAGES OF ANY KIND WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, OR OTHER ECONOMIC INJURY DUE TO ANY DEFECT IN THE GOODS OR ANY BREACH OF SCC, SCC SHALL NOT BE LIABLE TO THE PURCHASER IN TORT FOR ANY NEGLIGENT DESIGN OR MANUFACTURE OF THE GOODS, OR FOR THE OMISSION OF ANY WARNING THEREFROM.
SCC shall have no obligation or liability under this warranty for claims arising from any other party’s (including Purchaser’s) negligence or misuse of the Goods or environmental conditions. This warranty does not apply to any claim or damage arising for or cause by improper storage, handling, installation, maintenance, or from fire, flood, accidents, structural defects, building settlement or movement, acts of God, or other causes beyond SCC’s control.
Except as expressly stated herein, SCC makes no warranty, express, implied, statutory or otherwise as to any parts or goods not manufactured by SCC. SCC shall warrant such parts or Goods only (I) against such defects, (II) for such periods of time, and (III) with such remedies, as are expressly warranted by the manu­facturer of such parts of Goods. Notwithstanding the foregoing, any warranty with respect to such parts of Goods and any remedies available as a result of a breach thereof shall be subject to all of the procedures, limitations, and exclusions set forth herein.
THE WARRANTIES HERIN ARE IN LIEU OF ALL WARRANTIES, EXPRESS, IMPLIED, STATUTOTY, OR OTHERWISE. IN PARTICULAR, SCC MAKES NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
No representative, agent or dealer of SCC has authority to modify, expand, or extend this Warranty, to waive any of the limitations or exclusions, or to make any different or additional warranties with respect to Goods.
Period of Limitations. No claim, suit or other proceeding may be brought by Purchaser for any breach of the foregoing warranty or this Agreement by SCC or in any way arising out of this Agreement or relating to the Goods after one year from the date of the breach. In the interpretation of this limitation on action for a breach by SCC, it is expressly agreed that there are no warranties of future performance of he goods that would extend that period of limitation herein contained for bringing an action.
Indemnifications. Purchaser agrees to indemnify, hold harmless, and defend SCC if so requested, from any and all liabilities, as defined herein, suffered, or incurred by SCC as a result of, or in connection with, any act, omission, or use of the Goods by Purchaser, its employees or customers, or any breach of this Agreement by Purchaser. Liabilities shall include all costs, claims, damages, judgments, and expenses (including reasonable attorney fees and costs).
Remedies of SCC. SCC’s rights and remedies shall be cumulative and may be exercised from time to time. In a proceeding or action relating to the breach of this Agreement by Purchaser, Purchaser shall reimburse SCC for reasonable costs and attorney’s fees incurred by SCC. No waiver by SCC of any breach of Pur­chaser shall be effective unless in writing nor operate as a waiver of any other breach of the same term thereafter. SCC shall not lose nay right because it has not exercised it in the past.
Applicable Law. This Agreement is made in Michigan and shall be governed by and interpreted according to Michigan law. Any lawsuit arising out of this Agree­ment or the Goods may be handled by a federal or state court whose district includes Muskegon County, Michigan, and Purchaser consents that such court shall have personal jurisdiction over Purchaser.
Miscellaneous. If any provision of this Agreement is found to be invalid or unenforceable under any law, the provision shall be ineffective to that extent and for the duration of the illegality, but the remaining provisions shall be unaffected. Purchaser shall not assign any of its rights nor delegate any of this obligations under this Agreement without prior written of SCC. This Agreement shall be binding upon and inure to the benefit of SCC and Purchaser and each of their legal representa­tives, successors and assigns.
SCC warrants its products to be free of defects in materials and workmanship under normal use and service for a period of one (1) year from the date of delivery.
This warranty is extended only to the original purchaser for use of the Goods. It does not cover normal wear parts such as plastic tongs, tong holders, tong cables, bag holders, or acrylic dividers.
General Conditions. All service labor and/or parts charges are subject to approval by SCC. Contact the Customer Service Department in writing or call 231-798-
8888.
All claims must contain the following information: (1) the model and serial code number of the equipment; (2) the date and place of installation; (3) the name and address of the agency which performed the installation; (4) the date of the equipment failure; and (5) a complete description of the equipment failure and all cir­cumstances relating to that failure.
Once the claim has been determined to be a true warranty claim by SCC’s Customer Service Department, the following procedure will be taken: (1) replacement parts will be sent at no charge from SCC on a freight prepaid basis; (2) reimbursement for service labor will be paid if the following conditions have been met— (a) prior approval of service agency was awarded from the Customer Service Department; and (b) an itemized statement of all labor charges incurred is received by the Customer Service Department. The cost of the service labor reimbursement will be based on straight time rates and reasonable time for the repair of the de­fect.
If problems occur with any compressor, notify SCC’s Customer Service Department immediately. Any attempt to repair or alter the unit without prior consent from the Customer Service Department will render any warranty claim null and void. This warranty and protection plan does not apply to any condensing unit or any part thereof which has been subject to accident, negligence, misuse, or abuse, or which ahs not been operated in accordance with the manufacturer’s recommenda­tions or if the serial number of the unit has been altered, defaced, or removed.
Limit of Liability. The limit of liability of SCC toward the exchange cost of the original condensing unit, F.O.B. SCC, Norton Shores, MI, of each motor-compressor assembly replaced during the warranty shall not exceed manufacturer's current established wholesaler’s exchange price and in no case shall the labor of removing or replacing the motor-compressor or parts thereof be the responsibility of SCC.
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TECHNICAL SERVICE
TECHNICAL SERVICE DEPARTMENT
1.800.433.9489
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888 Porter Rd. Muskegon, MI 49441 Phone: 231.798.8888 Fax: 231.798.4960 www.structuralconcepts.com
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