HOTPOINT NM11 964 GC A UK Daily Reference Guide

Quick Guide

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B

THANK YOU FOR PURCHASING A HOTPOINT PRODUCT.

To receive more comprehensive assistance, register the
appliance on

www.hotpoint.eu/register

CONTROL PANEL

1. STEAM HYGIENE / MUTE button

2. FINAL CARE / KEY LOCK button

3. ON/OFF button

4. ACTIVE CARE button and indicator light

5. START/PAUSE button

6. RAPID / ECO button

7. SPIN button

8. START DELAY button

9. TEMPERATURE button

10. WASH CYCLE SELECTOR KNOB

11. Programme Key

WASH CYCLE TABLE

Before using the appliance carefully read the Health and Safety guide.

Before using the machine, it is imperative that the transport bolts are removed. For more
detailed instructions on how to remove them, see the Installation Guide.

1 2

3

DISPLAY

8

11

10

9

67

5

GB

4

Maximum load 9 kg
Power input in o mode 0.5 W / in left-on mode 8 W

Wash cycle

1 Mixed

2

Eco Cotton

3 Cotton (2)

4 Synthetics (3)

5 Delicates

6

7 Anti Allergy

8 Anti Stain 40°

9 White

10 Steam Refresh

11 Rapid 30 min

12 Bed & Bath

13 Shirts

14 Spin & Drain *

15 Rinse & Spin

 Required dosage  Optional dosage

The cycle duration indicated on the display or instruction manual is an estimate based on
standard conditions. The actual duration may vary in relation to several factors, such as
the temperature and pressure of the incoming water, ambient temperature, amount of
detergent, load quantity and type, load balancing and any additional options selected.

1) Test wash cycle in compliance with regulation 1061/2010:
This cycle is designed for normally soiled cotton loads and is the most ecient in terms of
both electricity and water consumption; it should be used for garments washable at 60°C or
at 40°C. The actual washing temperature may dier from the indicated value.

Wool

(1)

Temperature

Default Range 1 2 3

40°C - 40°C

60°C

60°C 1600 9 250

40°C 1600 9 235

40°C - 60°C

40°C - 60°C

40°C - 40°C

40°C - 40°C

60°C - 60°C

40°C - 40°C

40°C - 90°C

– – – 2 ** – – – – – – – – – –

30°C - 30°C

60°C - 60°C

40°C - 40°C

– –

– –

Max.

spin speed

(rpm)

1600 9

1600 9 235

1200 4,5 175

1000 4,5

800 2

1600 5

1000 4,5

1600 9

800 4,5

1600 9

600 2

1600 9

1600 9

Max.
load

(kg)

Duration

(min-

utes)

**

**

** –

** –

**

**

**

**

** –

** – – – – – – – – – –

** – – – –

Detergents and

Active

Care
(

)

 

–

–

–

–

 

 

Add
Gar-

ments

(













)

Pre-

wash

–

–

–

–

–

–

–

–

–

Additives

Wash

softener

 

   

   

   

   

 

 

   

 

  (***)    

 

 



For all testing institutes:

2) Long cotton cycle: set wash cycle 3 with a temperature of 40°C.

3) Long synthetics cycle: set wash cycle 4 with a temperature of 40°C.

–

 

–

   

–

 

Fabric



Recommended

detergent

Powder Liquid

–



ness %

Residual damp-

– – –

53 1,03 57,5

53 1,24 94

53 1,24 94

53 0,54 55

–

–





– – –

– – –

– – –

–



– – –

– – –

–



– – –

– – –

–



– – –

– – – – –

tion kWh

Energy consump-

* By selecting the 14 cycle and excluding the spin cycle, the washing machine will drain only.
** The duration of the wash cycles can be checked on the display.
*** For Prewash press the “Temp.” button until the symbol lights up (only 90°).

Total water l

PRODUCT DESCRIPTION

1. Top

2. Detergent dispenser drawer

3. Control panel

4. Handle

5. Porthole door

6. Drain pump (behind the plinth)

7. Plinth (removable)

8. Adjustable feet (2)

DETERGENT DISPENSER DRAWER

compartment 1: Pre-wash detergent

1.

2.

7.

8.

(powder)

3.

compartment 2: Detergent for the wash
cycle (powder or liquid)

If liquid detergent is used, it is recommended
that the removable plastic partition A

4.

(supplied) be used for proper dosage.
If powder detergent is used, place the partition

5.

into slot B.

compartment 3: Additives (fabric softeners,
etc.)

6.

The fabric softener should not overow the grid.
! Use powder detergent for white cotton garments, for pre-washing, and
for washing at temperatures over 60°C.
! Follow the instructions given on the detergent packaging.

END

DEM O

h

! The “Programme key” situated inside the detergent dispenser shows all the
available wash cycles together with a graphic guide on how to use the
individual dispenser compartments.

WASH CYCLES

Follow the instructions on the symbols of the garment’s wash
care label. The value indicated in the symbol is the maximum
recommended temperature for washing the garment.

Mixed

For washing lightly to normally soiled resilient garments in cotton, linen,
synthetic bres and mixed bres.

Eco Cotton 60°/40°

Suitable for washing moderately soiled cotton garments. At 40°C and
60°C it is the standard cycle for washing cotton garments, and is the most
ecient in terms of combined water and electricity consumption.

Cotton

Normally to heavily soiled and robust cottons .

Synthetics

Suitable for washing moderately soiled garments made of synthetic bres
(e.g. polyester, polyacrylic, viscose, etc.) or mixed synthetic-cotton bres.

Delicates

For washing very delicate garments. It is advisable to turn the garments
inside out before washing them. For best results, use liquid detergent on
delicate garments.

Wool - Woolmark Apparel Care - Green:

The “Wool” wash cycle is approved by the Woolmark Company for
washing wool garments classied as “hand-washable”, provided that the
wash complies with the instructions appearing on the garment’s label
and with those provided by the manufacturer of this washing machine.
(M1127)

In UK, Eire, Hong Kong and India the Woolmark trade mark is a Certication
trade mark.

Anti Allergy

Suitable for removing major allergens such as pollen, mites and cat or dog hair.

Anti Stain 40°

The programme is suitable to heavily-soiled garments with resistant
colours. It ensures a washing class that is higher than the standard class (A
class). When running the programme, do not mix garments of dierent
colours. We recommend the use of powder detergent. Pre-treatment with
special additives is recommended if there are obstinate stains.

White

For washing normally to heavily soiled towels, underwear, table and bed
linen, etc in resilient cotton and linen. Only when the temperature is
selected at 90°C the cycle is provided with a prewash phase before main
washing phase. In this case it is recommended to add detergent both, in
the prewash and main wash section.

Steam Refresh

The garments will be damp once the cycle is completed, so we recommend
hanging them to dry (2 kg, roughly 3 items). This programme refreshes
garments by removing bad odours and relaxing the bres. Insert dry items
only (that are not dirty) and select programme “Steam Refresh”. Garments
will be a little damp at the end of the cycle and can be worn after a few
minutes. The “Steam Refresh” programme makes ironing easier.
! Do not add softeners or detergents.
! Not recommended for wool or silk garments.

Rapid 30 min

For washing lightly soiled garments quickly. This cycle lasts only 30
minutes, saving time and energy.

Bed & Bath

For washing home linen in a single cycle. It optimises the use of fabric
softener and allows for saving time and electricity. We recommend the
use of powder detergent.

Shirts

Use the special wash cycle to wash shirts in dierent fabrics and colours
to guarantee they receive the best possible care.

Spin & Drain

Spins the load then empties the water. For resilient garments. If you
exclude the spin cycle, the machine will drain only

Rinse & Spin

Rinses and then spins. For resilient garments.

DISPLAY

The display is useful when programming the washing machine and
provides plenty of information.

B

C

C

A

C

C

C

The duration of the available wash cycles and the remaining time of a
running cycle appear in section A (the display will show the maximum
duration of the cycle chosen, which may decrease after several minutes,
since the eective duration of the programme varies depending on the
wash load and the settings chosen); if the DELAYED START option has been
set, the countdown to the start of the selected wash cycle will appear.
Pressing the corresponding button allows you to view the maximum spin
speed and temperature values attained by the machine during the set
wash cycle, or the values selected most recently, if these are compatible
with the set wash cycle.
The “wash cycle phases” corresponding to the selected wash cycle and the
“wash cycle phase” of the running wash cycle appear in section B:

Main wash
Rinse

Spin + Pump out

References C indicate the wash options available (See “Options” section).
The “Start Delay” symbol , when lit, indicates that the set “delayed start”

value has appeared on the display.
The symbol indicates the possibility of inserting an additional garments
load with the washing program started (See “Adding Garments” section).
The symbol indicates the possibility to silence the key tones
While the mute is active, almost all sounds will be turned o. Only the sound
signals and the alarms remain active, as well as the sound of the end of cycle.
For activate/deactivate the mute press and hold button.

DISPLAY INDICATORS

Failure: Call Service
Refer to Troubleshooting section

Failure: Water lter clogged
Water cannot be drained; water lter might be blocked

Failure: No water
No or not sucient inlet water.

In the event of any failure, refer to the “Troubleshooting” section.

Key Lock
To lock the control panel, press and hold the “Key lock” button for
approximately 3 seconds. The symbol will light up on the display to
indicate that the control panel has been locked (with the exception of the
“ON/OFF“ button). This prevents unintentional changes to programmes,
especially with children near the machine. To unlock the control panel,
press and hold the “Key lock” button for approximately 3 seconds .

Locked door indicator

When lit, the symbol indicates that the door is locked. To prevent any
damage, wait until the symbol turns o before opening the door.

To open the door while a cycle is in progress, press the START/PAUSE
button ; if the symbol is o, the door can be opened.

FIRSTTIME USE

Once the appliance has been installed, and before you use it for the rst
time, run a wash cycle with detergent and no laundry, using the wash
cycle 9 (60°).

DAILY USE

Prepare the laundry by following the suggestions appearing under the
“TIPS AND SUGGESTIONS” section.

- Press the ON/OFF button .

- Open the door. Load the laundry while making sure not to exceed the
maximum load quantity indicated in the wash cycle table.

- Pull out the detergent dispenser drawer and pour the detergent into the
relevant compartments, as described in the “DETERGENT DISPENSER
DRAWER” section.

- Close the door.

- The machine automatically displays the default temperature and spin
speed values for the selected cycle, or the most recently used settings if
they are compatible with the selected cycle.

- Select the desired wash cycle.

- Select the desired options.

- Press the START/PAUSE button to start the wash cycle; the door will
lock ( symbol on).