Hot Point HSWP1000M Installation Manual
www.Hotpoint.com
Safety Instructions ..........2, 3
Operating Instructions
Care and Cleaning
of the Washer ...................... 8
Control Panel ......................4
Control Settings ...................4
Features .........................5, 6
Loading and Using
the Washer ........................ 7
Troubleshooting Tips ......10-12
Consumer Support
Consumer Support ................16
Warranty ..........................15
Owner’s Manual
Printed in the United States
Write the model and serial
number here:
Model # _____________
Washers
Serial # ______________
You can find them
under the lid of
the washer.
G187
49-90530-1 08-15 GE
IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGER
WARNING
CAUTION
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
Read all instructions before using the appliance.
DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-
cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These
substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a
washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is
used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow
these instructions may result in death or injury to persons.
To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance,
follow basic precautions, including the following:
DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.
DO NOT install or store this appliance where it will be exposed to the weather.
DO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically
recommended in the user maintenance instructions or in published user repair instructions that you understand and
have the skills to carry out.
DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts
including a damaged cord or plug.
Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.
See “Electrical Requirements” located in the Installation Instructions for grounding instructions.
SAVE THESE INSTRUCTIONS
2
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PROPER INSTALLATION
This washer must be properly installed and located in accordance with the Installation Instructions before it is used.
If you did not receive an Installation Instructions, you can receive one by visiting GEAppliances.com or by calling
800.GE.CARES (800.432.2737). In Canada, visit www.geappliances.ca or call 800.561.3344.
Ensure that the hot water hose is connected to the “H”
(internal red screened) valve and the cold water hose is
connected to the “C” (internal blue screened) valve.
Install or store where it will not be exposed to
temperatures below freezing or exposed to the weather,
which could cause permanent damage and invalidate
the warranty.
Properly ground washer to conform with all
governing codes and ordinances. Follow details
in Installation Instructions.
To ensure proper installation, run two small load size
Whites/Quick Wash cycles BEFORE washing the first
load.
WARNING
Plug into a grounded 3 prong outlet.
DO NOT remove ground prong.
DO NOT use an adapter.
DO NOT use an extension cord.
Failure to follow these instructions can result in death
or electrical shock.
- Electrical Shock Hazard
This washer does not include water supply hoses.
GE strongly recommends the use of factory specified
parts. A list of factory hoses available for purchase are
listed below. These hoses are manufactured and tested
to meet GE specifications.
GE strongly recommends the use of new water supply
hoses. Hoses degrade over time and need to be
replaced every 5 years to reduce the risk of hose failures
and water damage.
Parts and Accessories
Order on-line at GEApplianceparts.com today, 24 hours a
day or by phone at 800.626.2002 during normal business
hours. In Canada, visit your local GE parts distributor or call
800.661.1616.
Part Number Accessory
PM14X10002 4 ft Rubber Water Supply Hoses
Or
PM14X10005 4 ft Braided Metal Water Supply Hoses
WHEN NOT IN USE
Turn off water faucets to minimize leakage if a break
or rupture should occur. Check the condition of the fill
hoses; GE recommends changing the hoses every 5
years.
SAVE THESE INSTRUCTIONS
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
3
About the control panel.
Step 1
• Add detergent
LOAD SIZE TEMPERATURE OPTIONS
A
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Step 2
• Add items
B C
Step 3
• Select load size
• Select temperature
• Select wash cycle
• Select options
Step 4
• Close lid
• Pull knob
D
Controls
Load Size (on some models)
A
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size
accordingly.
Temperature (on some models)
B
Select the water temperature for the wash and rinse cycles. Always follow fabric manufacturer’s care label or
instructions when laundering. On some models and cycles, warm and hot water settings may seem cooler than your
previous washer. This will not affect wash performance.
Wash Temperatures
Hot - Some cold water is added to save energy. This will seem cooler than your hot water heater setting.
Warm - Some cold water will be added, so this will seem cooler than what your previous washer provided.
Cold - Some warm water may be added to the washer to maintain a minimum temperature.
Options (on some models)
C
Fabric Softener and Power Rinse
Set this option when planning to manually add fabric softener during the rinse cycle or when you use extra detergent
or bleach to clean heavily soiled items. It provides an enhanced rinse.
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D
The chart below will help you match the wash cycle setting with your items. The chart is ranked from greatest to least
wash intensity.
Your washer may not have all these cycles.
Whites For heavy to lightly soiled cottons, household linens, work and play clothes.
(Regular Wash/Fast Spin)
Colors For non-colorfast clothes and blends and items that are labeled for cold wash.
(Regular Wash/Fast Spin)
Permanent Press For wrinkle-free and permanent press items and knits.
(Pulsed/Fast Spin)
4
About washer features.
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Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer fills for the wash cycle.
1
Check clothing care labels for special instructions.
2
Measure liquid bleach carefully, following instructions on the bottle.
Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash
basket.
Do not pour powdered bleach into bleach funnel.
3
Before starting the washer, pour measured amount of bleach directly into bleach funnel.
Avoid splashing or over-filling dispenser. If you prefer to use powdered bleach, add it into
the wash basket with your detergent.
Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust
remover. Mixing can produce a toxic gas which may cause death.
The Agitator Cap (on some models)
The agitator cap fits into the top of the
agitator. If it accidentally comes off, simply
put it back on.
OFF
OPTIONS
Set when adding
FABRIC SOFTENER
WER RINSE
and/or PO
Liquid Fabric Softener (Manually add during rinse cycle)
Turn Options knob to Fabric Softener (on modles so equipped).
1
NOTE: The Options knob should be turned to Fabric Softener.
Measure liquid fabric softener carefully, following instructions on the bottle, and add during
2
the rinse cycle.
Fabric Softener Dispenser (on some models)
The fabric softener dispenser automatically
releases liquid fabric softener. Setting the
knob ensures that it dispenses at the proper
time.
Do not stop the washer or raise the lid
during the first spin. This will cause the
dispenser to empty too soon.
To use, follow these steps:
Make sure dispenser is securely attached
1
to agitator.
Use only diluted liquid fabric softener.
2
Pour into dispenser, using amount
recommended on package.
Never pour fabric softener directly on items.
It may stain them.
Add water to dispenser until it reaches
3
the maximum fill line.
Do not pour anything into the
agitator if the agitator cap or
dispenser is removed.
Select Fabric Softener or Power Rinse
4
setting to activate the cycle.
Note: Fabric softener will not dispense if the
knob is in the “Off” position.
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
5
About the washer features
Cleaning the Fabric Softener Dispenser (on some models)
1
Remove the dispenser from the top of the agitator.
2
Separate the dispenser cup from the cover by grasping the top and pushing down on the
inside of the cup with your fingers. Dispenser cup will pop free from the cover.
3
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
following solution:
1 US gallon (3.8 liters) warm water
1/4 cup (60 ml) heavy-duty liquid detergent
Separate for cleaning
1 cup (240 ml) bleach
4
If necessary, loosen buildup with a clean, soft cloth after soaking. Do not use a stiff brush;
you may roughen the surface of the dispenser.
5
Rinse and reassemble dispenser. Place dispenser back on the agitator.
FAQ
Q: What is the difference between Heavy and Light settings?
A: For Whites and Colors, the wash agitation time is increased by 6 minutes and for Permanent Press, by 12 minutes.
(Times are approximate)
Q: What is the difference between Regular and Pulsed?
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
A: Regular means the washer will continuously agitate during the wash cycle. Pulsed provides a more gentle wash cycle
by including pause periods during the wash cycle.
Q: Which cycle is best for heavily soiled items?
A: Whites or Colors cycles have the greatest wash intensity. This cycle provides the best overall cleaning. Permanent
Press should be used for wrinkle-free and permanent press items.
Q: How can I reduce linting?
A: Sort wash loads by fabric type and whether they collect lint (velveteen, corduroy) or produce lint (terry cloth, chenille).
Wash small loads for a shorter amount of time.
Q: How much detergent do I use?
A: For best performance, always follow the detergent manufacturer’s instructions on usage. Many detergents are
concentrated, so consult the product label and follow the clearly marked lines on the detergent measuring cups.
Excessive detergent can negatively impact the wash performance.
Q: How does the selection of Power Rinse or Fabric Softener affect water usage of my washer?
A: Selecting the Power Rinse or Fabric Softener feature will increase the amount of water used by your washer during the
rinse cycle. The added water assists in the proper dilution of fabric softener. The quantity of water used in this cycle is
comparable to the amount used in the initial fill.
Q: Why do hot and warm water temperature settings not seem as hot as my previous washer?
A: Your new washer is designed to meet current federal energy and water efficiency requirements. Although temperature
settings and water levels may seem different than your previous washer, it will not affect wash performance.
6
Loading and using the washer.
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Always follow fabric manufacturer’s care label when laundering
Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric
type (sturdy cottons, easy care, delicates) and
whether the fabric produces lint (terry cloth, chenille)
or collects lint (velveteen, corduroy).
WARNING
Never place items in the washer that are dampened with gasoline or other flammable liquids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on it (including cooking oils).
Doing so so can result in death, explosion, or fire.
- Fire Hazard
Proper Use of Detergent
Add detergent before adding items so that the
detergent can work effectively. Using too little or
too much detergent is a common cause of laundry
problems.
For spots, apply pre-treatment to items as
recommended on the product label. Application
should be made in the basket to prevent overspray
which may cause the coloring on the lid or graphics
to fade.
You can use less detergent if you have soft water, a
smaller load or a lightly soiled load.
When using high efficiency or concentrated
detergents, consult the product label to determine
amount required for optimum performance.
Excessive detergent will negatively impact wash
performance.
clothes
water
level
Loading the Washer
Load dry items loosely in the washer basket. When
loading wet items, make sure you set the load/water
level high enough to allow the items to move freely.
Water level should just cover the items. To add items
after washer has started, lift the lid and submerge
additional items next to the agitator.
Average Small Load Average Medium Load Average Large Load
clothes
water
level
Do not wrap long items like sheets or pants around
the agitator.
Do not wash fabrics containing flammable
materials (waxes, cleaning fluids, etc.).
Washer will not agitate or spin with the lid up,
however the timer will continue to run.
clothes
water
level
Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
7
Care and cleaning of the washer.
Wash Basket: Leave the lid open after washing to
allow moisture to evaporate. If you want to clean the
basket, use a clean soft cloth dampened with liquid
detergent; then rinse. (Do not use harsh or gritty
cleaners.)
Fill Hoses: Hotpoint recommends changing the hoses
every 5 years.
Exterior: Immediately wipe off any spills. Wipe with
damp cloth. Try not to hit surface with sharp objects.
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
Moving and Storage: Ask the service technician to
remove water from drain pump and hoses. See the
Installation Instructions packed with product for
information on how to reinstall the shipping rod to
keep the tub stationary when moving the washer.
For more information, visit www.Hotpoint.com or
call 800.GE.CARES (800.432.2737). Do not store the
washer where it will be exposed to the weather.
Long Vacations: Be sure water supply is shut off at
faucets. Drain all water from hoses if weather will be
below freezing.
8
Notes.
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Consumer SupportTroubleshooting TipsOperating InstructionsSafety Instructions
9
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit www.Hotpoint.com. You may not need to call for service.
WATER Possible Causes What To Do
Too many suds Too much detergent • Measure your detergent carefully. Use less soap if you have
soft water, a smaller load or a lightly soiled load.
Type of detergent • Switch to a lower sudsing detergent brand and follow
instructions on package.
Soft water • Try less detergent.
Water leaks Using too much detergent • Use less detergent. Use less soap if you have soft water,
in washer a smaller load or a lightly soiled load.
Fill hoses or drain hose is • Make sure hose connections are tight at faucets and
improperly connected rubber washers are installed. Make sure end of drain hose
is correctly inserted in and secured to drain facility.
Household drain may • Check household plumbing. You may need to call
be clogged a plumber.
Drain hose loose • Make sure drain hose is fully seated in back of washer and
that the two retaining screws are fully seated.
Drain hose rubs on wall • Make sure drain hose does not make contact with the wall.
May cause excessive wear on the hose.
Constant water pressure • Tighten hoses at the faucets and turn the water off after
to the fill hoses at the each use.
Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
every 5 years.
Water temperature Cooler water temperatures • This washer uses cooler wash and rinse temperatures than
seems incorrect provide improved energy your previous washer. This includes cooler hot and warm
efficiency washes. This will not affect wash performance.
Water supply is turned off • Turn both hot and cold faucets fully on and make sure
or improperly connected hoses are connected to correct faucets.
Water valve screens are • Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
House water heater is • Make sure house water heater is delivering water at
not set properly 120°F–140°F (48°C–60°C).
Water pumped out before Lid lifted or cycle was put in • Reset cycle.
cycle is complete pause for over 24 hours
Water won’t drain Drain hose is kinked or • Straighten drain hose and make sure washer is not
improperly connected sitting on it.
• Top of drain outlet should be less than 6 ft (1.8 m)
above floor.
Washer pauses during This is normal • This is normal. The washer alternates between agitate and
wash cycle soak during some wash cycles to get your clothes cleaner with
less wear.
Washer pauses during This is normal • The washer may pause during the spin cycle to remove
spin cycle soapy water more efficiently.
water source
• Check condition of the fill hoses; they should be replaced
10
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