HOTPOINT HQ9I MO1L UK User Manual

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FRENCH DOOR BOTTOM MOUNT REFRIGERATOR

USE AND CARE GUIDE

Table of Contents

REFRIGERATOR SAFETY ..............................................................4

Proper Disposal of Y

TS AND FEATURES

AR WHAT’S NEW BEHIND THE DOORS? INSTALLA

Getting Started Water Filter Installation Unpack the Refrigerator Location Requirements Electrical Requirements Remove and Replace Refrigerator Doors Remove and Replace Fr Refrigerator Levelling Water Supply Requir Connect the Water Supply

FILTERS AND ACCESSORIES

ater Filtration System Accessories Assistance or Service

USING THE CONTROLS

Lighting the Refrigerator

REFRIGERATOR CONNECTIVITY FEA CONNECTIVITY SETUP

Automatic Set-Up Instructions —Wi-Fi Protected Setup (WPS)

Water and Ice Dispensers

REFRIGERA

Opening and Closing Doors Ice Maker and Storage Bin

SHELVES, BINS, AND DRA

eezer Storage Compartments Cleaning Lights Holiday and Moving Care

TROUBLESHOOTING - CONNECTED MODELS TROUBLESHOOTING PERFORMANCE DAT

TION INSTRUCTIONS .................................................11

....................................................................................20

.........................................................................................31

..............................................................................................31

our Old Refrigerator

................................................................9

...............................................................................11

..................................................................11

................................................................11

..................................................................12

.................................................................12

eezer/Flexi Fr

.....................................................................17

ements

..........................................................17

.............................................................17

...................................................19

..................................................................19

....................................................................20

..............................................................21

................................................................23

...............................................................24

.....................................................24

..............................................................25

TOR USE

..................................................................27

..........................................................27

...........................................................28

WERS

....................................................30

..............................................................31

..................................................................35

A SHEET

...................................................41

........................................8

........................................10

.....................................14

eeze Door

TURES

...............................................29

..........................16

.........................23

......................33

REFRIGERATOR SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

You can be killed or seriously injured if you don't immediately

DANGER

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

follow instructions.

You

can be killed or seriously injured if you don't

instructions.

Proper Disposal of Your Old

Refrigerator

DANGER : Risk of child entrapment. Before you throw away your old refrigerator or freezer:

■ Take off the doors.

■ Leave the shelves in place so that children cannot easily climb

inside.

WARNING

Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or

brain damage.

IMPORTANT: Child entrapment and suffocation are not problems of the past. Scrapped or abandoned refrigerators are still dangerous—even if they will sit for “just a few days.” If you are getting rid of your old refrigerator, please follow these instructions to help avoid accidents.

Important information to know about disposal of refrigerants:

Dispose of refrigerator in accordance with Federal and Local regulations. Refrigerants must be evacuated by a licensed, EPA certified refrigerant technician in accordance with established procedures.

PARTS AND FEATURES

In-door Ice Maker

and Ice Bucket

Activ e Oxygen

2 top Light Strips

Adjustable Shelf

2 side Light Strips

Adjustable Shelf

Pull Out Platter

Fresh Box

Water Filter Delicates Pantry Drawer

Easy Access Tray

Fast Freeze Drawers

B C

Fresh Box

A. Refrigerator B. Fr C. Flexi Fr

eezer

eeze

User Interface

ater

Ice and W

Dispense Paddles

Pull out

Dripping Tray

NOTE:

The drawers, baskets and shelves shall remain in the position like the above picture. This is the best condition for energy consumption. This refrigerating appliance is not intended to be used as a built-in appliance. When you first install your refrigerator, make sure that the controls are still set to the recommended set points. The factory recommended set points are 3°C for the refrigerator and -18°C for the freezer. All the LED lights in this product are energy efficiency class G. Load limits are determined by baskets, flaps, drawers, shelves

etc. Make sure that these components can still close easily after loading.

Storage Capacity:

Please check the rating label in the back of the product.

WHAT’S NEW BEHIND THE DOORS?

In-Door-Ice® Storage Bin

The ice maker and ice storage bin are located in the door for easy access to lter and adding additional door bins for more usable space.

Freeze Shield

This feature minimizes moisture migration in the frozen food and reduces the freezer burn occurrence.

Pull out Platter

This full-width side-out shelf tucked between the crispers and the lowest shelf is perfect for leftover family-sized casserole dishes, pizza boxes, and large party platters.

Delicates Pantry Drawers

To store things like meat, deli items, and drinks to keep in their ideal cooling environment.

Water Dispenser with Measured Fill

The Measured Fill feature allows you to dispense a desired amount of ltered water in handy increments like 0.2 liter, 0.5 liter and 1.0 liter.

ed ice while freeing up valuable shelf space inside

Panoramic LED lighting

Multiple strips of LED lights inside the refrigerator compartment, freezer compartment, and interior drawers minimize shadows and evenly distribute light throughout the refrigerator.

Convertible Zone

Switch from freezer to fridge in one touch by selecting among the 6+ preset temperatures and create the space you want according to your evolving needs.

Active Oxygen

Hygiene, with innovative device releasing ozone to reduce odours and prevent the proliferation of bacteria inside the cabinet, improving the air quality for a better environment.

INSTALLA

Electrical Power

INSTALLATION INSTRUCTIONS

Getting Started

TION CHECKLIST

WARNING

ectly

NOTE: If the lter is not installed corr a lower ow rate and there will be slower ice production. Improper lter installation may also cause the water lter housing to leak.

, water may dispense at

Unpack the Refrigerator

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

■ Plug refrigerator into a earthed socket.

Doors

If doors need to be removed during installation, see the

■

“Remove and Replace Refrigerator Doors” and “Remove and Replace Fr

Doors seal completely.

■

Refrigerator is level. Adjust leveling feet so they are snug against the oor

■

Doors are even acr necessary).

Final Checks

■

Remove all shipping material.

■

Set temperature contr

■

Save instructions and other literature. In order to r

■

eezer Door Fronts” sections.

oss the top. (Use door alignment feature if

ols to the recommended setting.

eceive a more complete assistance, please

Water Filter Installation

Locate the water lter compartment in the lower left-hand side of the refrigerator compartment. Push on the right side of the lter door to open.

n Align the arrow on the water lter cap with the cutout notch in

the lter housing and insert lter Once the lter is inserted, turn the lter clockwise 90° (1/4

n) until it locks into the housing.

tur Push water lter door closed to latch.

Flush 3 gallons (11.4 L) of water through the water system to clear air fr dripping and/or avoiding decreased dispenser ow.

Reset the lter counter via user interface. See the procedur to reset the lter in the User Controls section.

om the water line and to keep the dispenser from

WARNING

Excessive Weight Hazard

Use two or more people to move and install refrigerator.

Failure to do so can result in back or other injury.

Refrigerator Delivery

A minimum door opening of 838 mm (33") is requir opening is 914 mm (36") or less, then removal of doors, drawer and hinges is required.

Cart the refrigerator from the side for all door openings.

When Moving Your Refrigerator:

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to cover the oor with cardboard or hardboard to avoid oor damage. Always pull the refrigerator straight out when moving it. Do not wiggle or “walk” the refrigerator when trying to move it, as oor damage could occur.

Remove the Packaging

Remove tape and glue residues fr

■

turning on the refrigerator. Rub a small amount of liquid dish detergent over the adhesive with your ngers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, ammable

■

uids, or abrasive cleaners to r pr

oducts can damage the surface of your refrigerator.

■

Dispose of/recycle all packaging materials.

Clean Befor

After you remove all of the packaging materials, clean inside of your refrigerator before using it. See cleaning instructions in the “Refrigerator Care” section.

e Using

om surfaces before

emove tape or glue. These

Important information to know about glass shelves and covers:

Do not clean glass shelves or covers with warm water when they are cold. Shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping. Tempered glass is designed to shatter into many small, pebble-size pieces. This is normal. Glass shelves and covers are heavy. Use both hands when removing them to avoid dropping.

ed. If door

Location Requirements

Electrical Requirements

WARNING

Explosion Hazard

Keep flammable materials and vapors, such as gasoline, away from refrigerator.

Failure to do so can result in death, explosion, or fire.

To ensur

1.25 cm space on each side and at the top. Allow for a 5 cm space behind the refrigerator. If your refrigerator has an ice maker, allow extra space at the back for the water line connections. When installing your refrigerator next to a xed wall, leave a 9.5 cm minimum space between the refrigerator and wall to allow the door to swing open.

NOTE: This refrigerator is intended for use in a location where the temperature ranges from a minimum of 10°C to a maximum of 43°C. The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 15°C and 32°C. It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

e proper ventilation for your refrigerator, allow for a

1.25 cm

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

IMPORT

be carried out by a qualied technician according to the manufacturer’s instructions and in compliance with the local safety regulations.

Before you move your refrigerator into its nal location, it is important to make sure you have the proper electrical connection:

Recommended Earthing Method

220-240 V 50 Hz, 220 V 60 Hz, or 230/240 V 50 Hz AC only 10 A fused and earthed electrical supply is required.

ANT: Installation and electrical connection must

■

The refrigerator is designed to operate on a separate 220-240 V, 10 A, 50-60 Hz circuit.

Make sure the voltage specied on the rating plate

■

esponds to that of your home.

corr

■

It must be possible to disconnect the appliance from the

supply by unplugging it or by means of a main two pole

power switch installed upstream of the socket.

If the supply cord is damaged, it must be r

■

manufacturer, its service agent or similarly qualied persons in order to avoid a hazard.

eplaced by the

9.5 cm

Type B

Type I

For Australia and New Zealand:

Your new appliance has been especially manufactured to meet all Australian Standards and Conditions.

Some notations in the installation instructions may refer to electrical requirements in other countries, so we draw your particular attention to these specic notes.

Your appliance needs to be plugged into a 230/240 V 50 Hz AC only 10 A earthed socket.

Type E and F

Type M

Type N

Type G

Electrical Requirements (Great Britain and Ireland only)

Temperature

IMPORTANT: This refrigerator must be earthed.

Fuse Replacement

If the main lead of this refrigerator is tted with a BS1363A, 13 A fused plug, to replace a fuse in this type plug use an A.S.T.A. approved fuse to BS 1362 type and proceed as follows:

1. Remove the fuse cover (A) and fuse (B).

2. Fit replacement 13 A fuse into the fuse cover.

3. Reinsert both the fuse and its cover into the plug. IMPORTANT: The fuse cover must be retted when changing a

fuse. If fuse cover is lost, the plug must not be used until a correct replacement cover is tted. A correct replacement is identied by the colour insert or colour “word” embossed on the base of the plug. Replacement fuse covers are available at your local electrical shop.

A. Fuse cover B. Fuse

This refrigerator is designed for operation in places where the temperature comes within the following ranges, according to climatic class shown on the rating plate. The refrigerator may not work properly if it is left for a long time at a temperature outside the specied range.

NOTE: It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator.

Climatic Class Amb. T. (°C) Amb. T. (°F)

SN From 10 to 32 From 50 to 90 N From 16 to 32 From 61 to 90 ST From 16 to 38 From 61 to 100 T From 16 to 43 From 61 to 110

For the Republic of Ireland (only):

The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type.

Socket/Plug (valid for both countries):

If the tted plug is not suitable for your socket, please contact After-sales Service for further instruction. Please do not attempt to change the plug yourself. This procedure needs to be carried out by a qualied technician in compliance with the manufacturer’s instructions and current standard safety regulations.

Remove and Replace Refrigerator Doors

NOTE: Measure the width of your door opening to see whether or not you need to r

your home. If door removal is necessary, see the following instructions. IMPORTANT: If refrigerator was previously installed and you are moving it out of the home, turn refrigerator control off before you begin

removing the doors. Unplug refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors. Gather required tools and read all instructions before removing doors. TOOLS NEEDED: 6 mm socket wrench, 5 mm socket wrench and #2 Phillips screwdriver.

emove refrigerator doors to move refrigerator into

WARNING

Electrical Shock Hazard

Disconnect power before removing doors. Failure to do so can result in death or electrical shock.

Water Dispenser ubing Connection

A. Outer ring

Top Left Hinge Cover

A B

A. Top Hinge Cover scr B. Top Hinge Cover

ews

Top Right Hinge Cover

op Hinge Cover scr

A. T B. Top Hinge Cover

ews

Wiring Plug

Top Right Hinge

Top Left Hinge

A. 5 mm socket scr

ews

A. 5 mm socket screws

Middle Left Hinge

A. Hinge

Middle Right Hinge

A. Hinge

WARNING

Excessive Weight Hazard Use two or more people to lift the refrigerator door. Failure to do so can result in back or other injury.

Remove Left-Hand Door

IMPORTANT: The wiring for UI run through left-hand door hinge,

so they must be disconnected before removing the door.

1. Using a Phillips screwdriver, remove cover from top hinge.

Remove Refrigerator Doors

WARNING

Electrical Shock Hazard Disconnect power before removing doors. Failure to do so can result in death or electrical shock.

Remove Right-Hand Door

1. Unplug refrigerator or disconnect power.

2. Keep refrigerator doors closed until you are ready to lift them

free from the cabinet.

NOTE: Provide additional support for refrigerator door while the hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.

3. Using a Phillips screwdriver, remove cover from top hinge.

4. Using 5 mm socket wrench, remove four screws from top

hinge and set aside.

A. Top hinge cover screw B. Top hinge cover

2. Disconnect two wiring plugs located on top of the door hinge.

■ Grasp each side of wiring plugs. With your left thumb,

press down to release the catch and pull the sections of the plugs apart.

A. Top hinge cover screw B. Top hinge cover

5. Lift refrigerator door from the middle hinge pin. The top hinge

will come away with the door.

C. 5 mm socket screws D. Top hinge

A. Wiring Plug B. Ground (earth) connector

3. Disconnect the water dispenser tubing located on top of the

door hinge. Firmly pull up on the clasp. Then, pull the tubing out of the fitting.

NOTE: The water dispenser tubing remains attached to the left-hand refrigerator door.

4. Using 5 mm socket wrench, remove four internal screws from

top hinge and set aside.

A. 5 mm socket screws B. Top Hinge

NOTE: Provide additional support for refrigerator door while hinges are being removed. Do not depend on the door gasket magnets to hold the door in place while you are working.

5. Lift refrigerator door from bottom hinge pin. The top hinge will

come away with door.

NOTE: It may not be necessary to remove bottom hinges and brake feet assemblies to move the refrigerator through a doorway.

■ Only if necessary, use 6 mm socket wrench and #2 Phillips

screwdriver to remove middle hinge.

Replace Right-Hand Refrigerator Door

1. Set right-hand door onto middle hinge pin.

2. Insert top hinge pin into open hole in top of refrigerator door.

3. Using four 5 mm socket screws, fasten hinge to cabinet. Do

not tighten screws completely.

Remove and Replace Freezer/Flexi

Freeze Door

1. Keep freezer doors closed until you are ready to lift them free

from cabinet.

NOTE: Provide additional support for freezer door while hinges are being removed. Do not depend on door gasket magnets to hold door in place while you are working.

■ Using a #2 Phillips screwdriver and 6 mm socket wrench to

remove middle hinge from cabinet.

A. Middle hinge

■ Lift freezer door from the bottom hinge pin.

Replace Left-Hand Refrigerator Door

1. Set left-hand door onto middle hinge pin.

2. Using four 5 mm socket screws, fasten hinge to cabinet. Do

not tighten screws completely.

3. Reconnect electrical wiring.

■ Push together two sections of wiring plug.

■ Reconnect earth wire to hinge screw.

Final Steps

1. Completely tighten eight 5 mm socket screws.

2. Replace top hinge covers.

A. Bottom hinge

Final Steps

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

1. Plug into an grounded (earthed) socket.

2. Return all removable parts and food to the drawers.

Refrigerator Levelling

1. Move refrigerator to its nal location.

2. Using hand, rotate the brake feet. Turn them counterclockwise

until the rollers are off the oor and both brake feet are snug against the oor. This keeps refrigerator from rolling forward when opening the doors.

Water Supply Requirements

A cold water supply with water pressure between 20 psi and 145 psi (138 kPa and 1000 kPa) is required to operate the water dispenser and ice maker. If you have questions about your water pressure, call a licensed, qualied plumber.

NOTE: If the water pressure is less than what is required, the ow of water from the water dispenser could decrease or ice cubes could be hollow or irregular shaped.

Reverse Osmosis Water Supply IMPORTANT: The pressure of the water supply coming out

of a reverse osmosis system and supplying the water inlet valve of the refrigerator needs to be between 20 psi and 145 psi (138 kPa and 1000 kPa).

If a reverse osmosis water ltration system is connected to your home cold water supply, the water pressure to the reverse osmosis system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).

■ Check to see whether the sediment lter in the reverse

osmosis system is blocked. Replace the lter if necessary.

■ Allow the storage tank on the reverse osmosis system to rell

after heavy use. The tank capacity could be too small to keep up with the requirements of the refrigerator. NOTE: Faucet-mounted reverse osmosis systems are not recommended.

■ If your refrigerator has a water lter, it may further reduce

the water pressure when used in conjunction with a reverse osmosis system. Remove the water lter. See the “Water Filtration System” section.

If you have questions about your water pressure, call a licensed, qualied plumber.

Connect the Water Supply

Read all directions before you begin.

IMPORTANT:

■ Connect to potable water supply only.

A. Brake feet

IMPORTANT: If you need to make further adjustments

involving brake feet, you must turn both brake feet same amount to keep the refrigerator level.

3. Use a level to make sure refrigerator is level from side to side and front to back.

Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.

■ Plumbing must be installed in accordance with the

International Plumbing Code and any local codes and ordinances.

■ Copper and PEX tubing connections from the household

water line to the refrigerator are acceptable and will help avoid off-taste or odor in your ice or water. Check for leaks.

If PEX tubing is used instead of copper, we recommend the following: 7 ft (2.14 m) jacketed PEX, 5 ft (1.52 m) PEX, or 25 ft (7.62 m) PEX.

■ Install tubing only in areas where temperatures will remain

above freezing.

Tools Needed:

Gather the required tools and parts before starting installation.

■ Flat-blade screwdriver

■ 7/16" and 1/2" open-end wrenches or 2 adjustable wrenches

■ 1/4" nut driver

NOTE: Do not use a piercing-type or 3/16" (4.76 mm) saddle valve, which reduces water ow and clogs easier.

Connect to Water Line

Connect to Refrigerator

IMPORTANT: If you have turned the refrigerator on before the

water was connected, turn off the ice maker.

1. Unplug refrigerator or disconnect power.

2. Turn off main water supply. Turn on nearest faucet long

enough to reduce water pressure in the water line.

3. Use a 3/4-14" shut-off valve or equivalent. The refrigerator is provided with a household supply line with the installation kit that connects to the shut-off valve and to the refrigerator.

NOTE: Appliance is equipped with a water installation kit. To assure proper connection to your water supply, use proper sealing material in the connection. Check if connection is sealed properly after some hours of operation.

A B

A. Sleeve B. Nut

C. Copper tubing (to refrigerator) D. Household supply line

Follow the connection instructions specic to your model.

1. Remove plastic cap from water valve inlet port. Attach the

copper tubing to the valve inlet using a compression nut and sleeve as shown. Tighten the compression nut. Do not overtighten. Conrm copper tubing is secure by pulling on copper tubing.

2. Create a service loop with the copper tubing. Avoid kinks

when coiling the copper tubing. Secure copper tubing to refrigerator cabinet with a “P” clamp.

4. Now you are ready to connect the copper tubing to the shut-off valve. Use 1/4" (6.35 mm) O.D. (outside diameter) soft copper tubing to connect the shut-off valve and the refrigerator.

■ Ensure that you have the proper length needed for the job.

Be sure both ends of the copper tubing are cut square.

■ Slip compression sleeve and compression nut onto copper

tubing as shown. Insert end of tubing into outlet end squarely as far as it will go. Screw compression nut onto outlet end with adjustable wrench. Do not overtighten.

A. Compression sleeve B. Compression nut

C. Copper tubing

5. Place the free end of the tubing into a container or sink and turn on main water supply to ush out tubing until water is clear. Turn off shut-off valve on the water pipe.

NOTE: Always drain the water line before making the nal connection to the inlet of the water valve to avoid possible water valve malfunction.

6. Bend the copper tubing to meet the water line inlet, located on the back of the refrigerator cabinet as shown. Leave a coil of copper tubing to allow the refrigerator to be pulled out of the cabinet or away from the wall for service.

A. Copper tubing B. “P” clamp

C. Compression nut D. Compression sleeve

3. Turn on water supply to refrigerator and check for leaks.

Correct any leaks.

4. If ice is desired, turn on the ice maker. Note: Allow 24 hours to produce the rst batch of ice. Discard

the rst three batches of ice produced. Allow three days to completely ll the ice storage bin.

FILTERS AND ACCESSORIES

Water Filtration System

Replace and Install the Water Filter

The water lter should be replaced every 6 months based on a ow rate of 0.50 gpm-0.60 gpm (1.89 lpm-2.27 lpm) that lters 200 gallons (757 L) of water.

To order a replacement lter, contact us. See the “Accessories” section in the Use and Care Guide for information on ordering.

1. Push the water lter door to open, located bottom left of refrigerator compartment.

4. Install the water lter cap onto the new lter. Be sure to align

the arrows so the groves in lter align with ribs in lter cap.

5. Insert the lter into the housing.

2. Twist the water lter and turn 90° counterclockwise to unlock.

3. Pull the lter out of the housing.

6. Twist the water lter and turn 90° clockwise until it locks into

place and the arrows are aligned.

7. Push the water lter door closed.

8. Reset the lter counter via user interface. See the procedure

to reset the lter in the User Control section.

Remove the water lter cap from the water lter being replaced.

The W

ater Filter Status Lights

ater Filter status lights will help you know when to change

The W your water lter.

ORDER FILTER (yellow) - It is almost time to change the water lter. “Order Filter” display is ON all of the time but OFF in Showroom mode.

n REPLACE FILTER (r

are dispensing water, “Replace Filter” will blink 7 times and an alert tone will sound 3 times.

NOTE: “REPLACE FILTER” will remain illuminated if the lter is not reset on the user interface (UI).

RESET FILTER - T reset water lter. The display will do a 3-second countdown, then ash the icon and play a tone.

Replace and Install the Active Oxygen

It is recommended to replace the Active Oxygen every 3 years as the ozone generate degrades over time, reducing its impact on food preservation. At the beginning of life, it generates an average of 0.06 ppm.

To order and replace the Active Oxygen, please contact us. See the “Accessories” section for information on ordering.

ed) - Replace the water lter. While you

ouch "Filter Reset" button for 3 seconds to

Accessories

der accessories, contact the dealer from whom you

To or purchased your refrigerator.

Assistance or Service

Before calling for assistance or service, please check the "T

roubleshooting" section. It may save you the cost of a service

call. If you still need help, follow the instructions below.

If you need replacement parts

To locate factory-specied replacement parts in your area, contact the dealer from whom you purchased your refrigerator.

Warranty

Contact the dealer from whom you purchased refrigerator for warranty information.

Keep this book and your sales slip together for future reference. You must provide proof of purchase or installation date for in-warranty service.

Write down the following information about your appliance to help you obtain assistance or service if you ever need it. You will need to know your complete model number and serial number. You can nd this information on the model and serial number label, located on the inside wall of the fresh food compartment.

Dealer name Serial number Address Phone number Model number Purchase date Refer to www.hotpoint.eu to contact.

USING THE CONTROLS

The touch-activated controls are located on the left hand refrigerator door. The control panel includes information about various buttons and indicators. Refrigerator and freezer temperature indicator shows last temperature set point.

27 25

18 17 16 1519

2 3

1. Cubed Ice BUTTON & INDICATOR

2. Measured Fill BUTTON & INDICA

TOR

3. Crushed Ice BUTTON & INDICATOR

4. Dispense Water BUTTON & INDICA

5. Freezer Compartment BUTTON & INDICA

6. Freezer Mild Fr

eeze Fast Chill INDICATORS

TOR

7. Convertible Z one BUTTON & INDICATOR

8. Wine, Veggies, Meat & Fish INDICA

TORS

9. Refrigerator Compartment BUTTON & INDICATOR

10. Freeze Shield (No Fr

eezer Burn) INDICATOR

11. Lock and Celsius/Fahrenheit BUTTON

12. Active Oxygen Indicator BUTTON & INDICATOR

13. Water Filter Reset BUTTON

14. Wi-Fi BUTTON & INDICATOR

15. Wi-Fi Error INDICA

The Contr

ol Panel will automatically turn off after one minute of inactivity. To turn on the control panel, press any key.

TOR

Viewing and Adjusting Temperature Set Points

Adjusting Fresh Food and Freezer Compartment Temperature:

For your convenience, your refrigerator and freezer controls are preset at the factory.

When you rst install your refrigerator, make sure that the controls are still set to the recommended set points. The factory recommended set points are 3°C for the refrigerator and -18°C for the freezer.

Pressing Refrigerator or Freezer Temperature button will toggle through temperature set points in Celsius (°C).

IMPORTANT:

■

Wait 24 hours befor

e you put food into refrigerator. If you add food before refrigerator has cooled completely, your food may spoil.

NOTE: Adjusting the set points to a colder-than

ecommended setting will not cool compartments any faster.

■

If the temperature is too warm or too cold in the r

efrigerator or freezer, rst check the air vents to be sure they are not blocked before adjusting the controls.

■

The recommended settings should be corr

ect for normal household use. The controls are set correctly when milk or juice is as cold as you like and when ice cream is rm.

7 8

16. Replace Water Filter INDICA

9 10 11 1312 14

TOR

17. Replace Active Oxygen INDICATOR

18. Door Open INDICATOR

19. Lock INDICATOR

20. Fast Cool BUTTON & INDICATOR

Celsius/Fahrenheit INDICA

21.

Calibrate Fill INDICATOR

22.

Liters INDICATOR

23.

Fast Freeze BUTTON & INDICA

24.

Sound Off INDICA

25.

Ice maker Off INDICA

26.

Holiday Mode INDICATOR

27.

Demo Mode INDICATOR

28.

TOR

NOTE: Areas such as a garage, basement or por

ch may have higher humidity or extreme temperatures. You may need to adjust the temperature away from the recommended settings to accommodate for these conditions.

Wait at least 24 hours between adjustments. Recheck the

■

temperatur

es before other adjustments are made.

NOTE: To toggle the temperature between degrees Celsius and Fahrenheit, touch and hold "Max Ice" and "Max cool" buttons for 3 seconds and the temperature display will change.

Convertible Zone Setting

Freeze Shield Feature

Convertibility function allows you to toggle pr

eset temperatur

e for Convertible Compartment. While toggling, the selected temperatur

e displays in the user interface. Press and hold the convertible zone temperature button for 3 seconds to change between refrigerator and freezer presets.

Symbol Function Temperature

raditional Freezer: Food

eady frozen and fresh food

alr

-16°C to -22°C

for maximum 12 month Mild Freezer: Food already

ozen for maximum 1 month

fr Soft Freezer: Food already

-12°C

-7°C

frozen for maximum 1 week Wine 10°C

Veggies 4°C

Meat and Fish 0°C

When adjusting temperature set points, use the following

chart as a guide:

CONDITION TEMPERA

TURE ADJUSTMENT

Refrigerator too cold Refrigerator setting 1° higher Refrigerator too warm Refrigerator setting 1° lower

eezer too cold Fr

Fr Freezer too warm/

eezer setting 1° higher

Freezer setting 1° lower

too little ice

Fast Cool

The Fast Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures.

When turning on the Fast cool, the refrigerator compartment temperature will cool down faster than normal settings.

■

To turn on the Fast Cool feature, press and hold the Refrigerator Temperature button

for 3 seconds. When feature is activated, the Fast Cool icon will be illuminated. The Fast Cool feature will remain on for 2 hours unless manually turned off.

■

To manually turn off the Fast Cool feature, press and hold the Refrigerator Temperature button

for 3 seconds. The Fast

Cool icon will turn off when feature is not activated. Adjusting refrigerator temperature will automatically turn off

■

the Fast Cool feature.

Fast Freeze

The amount of fresh food (in kg) that can be frozen in 24 hours is indicated on the appliance rating plate. When turning on the

Fast Freeze, the freezer compartment temperature will cool down faster than normal settings.

This feature minimizes moisture migration from frozen food. This feature will sub-cool the freezer compartment prior to defrost in order to reduce temperature variation. This feature will be enabled for a maximum of 2 hours prior to defrost.

Holiday Mode

This mode is designed to avoid your appliance from wasting energy during times when it's not in regular use (when you are on holiday for example). By selecting this function the temperature of fresh food compartment will automatically be set to 12°C. This feature is not

applicable to the Freezer and variable temperature compartments.

■ To use the Holiday mode, press mode button until Holiday mode

indicator is lit on the display.

■ T

o exit the Holiday mode, press the mode button until no mode icon

is lit on the display.

■ Adjusting the refrigerator temperature will automatically turn off the

Holiday Mode feature.

IMPORTANT: If this mode is selected then all food and drinks must be removed from fresh food compartment.

Sound ON-OFF

Press and hold “Filter Reset” and “Active Oxygen” buttons for 3 seconds to toggle the sound ON-OFF. If you turn on the sound, the “Sound” icon will light up on the display.

Key Lock

■ Press and hold the Lock button for 3 seconds to activate lock

feature.

■ To deactivate lock, press and hold the Lock button for 3

seconds.

The lock feature will ignore all interaction with control panel and dispenser pads until the user unlocks the control panel. This feature is meant to avoid unintentional changing of settings.

Demo Mode

This mode is used when refrigerator is on display in a retail shop or if you want to turn the cooling off and deactivate all other functions (except interior lighting).

■ If you turn on Demo mode, the “Demo” icon will light up on the display.

■ Exit Demo mode by pressing and holding

the "Measured Fill" and "Water Filter Reset" button simultaneously for 3 seconds.

Active Oxygen

The refrigerator has a Ozone generator located in the center of the air tower. The Active Oxygen can be enabled or disabled.

Once the Active Oxygen Button light is on, press the button to

turn the Active Oxygen off. Toggle the button to enable/disable the Active Oxygen.

The Active Oxygen expires in 3 years of usage. Once the 3 years life is reached, the Active Oxygen icon will turn on. After changing the Active Oxygen, the alarm can be reset.

Pressing the Active Oxygen reset button for 3 seconds will reset

the counter and turn off the Active Oxygen Replace Indicator

Press Freezer Temperature button for 3 seconds (until the

■

Fast Freeze Indicator lights up), 30 hours before placing fresh food in the freezer. After placing fresh food in the freezer, 30 hours on Fast Freeze function is generally sufcient; After 50 hrs the fast freeze function automatically deactivates.

o manually turn off the Fast Freeze feature, press and hold

■

T the Freezer Temperature button

for 3 seconds. The Fast

Freeze icon will turn off.

■

Adjusting the freezer temperature will automatically turn off the Fast Freeze feature.

Additional Featur

Door Ajar Alarm

The Door Ajar Alarm feature sounds an alarm when the refrigerator door(s) or freezer drawer is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close all doors and drawer to turn it off. NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, touch any button on the control panel. The alarm sound will be temporarily turned off, but the Door Ajar icon will still be displayed on the dispenser control panel.

Water Filter Reset and Indicator

Displays the status of the water lter

. To reset the lter, press Water lter reset button for 3 seconds. After countdown, the icon will blink 3 times and the lter reset operation is completed.

The Water Filter status lights on the internal controls will let you know when to change your water lter.

ORDER FILTER (Yellow): Order a replacement water lter. REPLACE FILTER (RED): Replace the water lter

. While you are dispensing water, "Replace Filter" icon will ash constantly from beginning to the end of dispensing. After 14 days without replacing the water lter, the "Replace Filter" icon will blink 7 times and an alert tone will sound 3 times at the end of dispensing. See the "Water Filtration System" section.

NOTE: REPLACE FILTER will remain illuminated if a lter reset is not done.

Lighting the Refrigerator

The refrigerator has an interior light that comes on any time door is opened.

NOTE: The light is LED which does not need to be replaced. If the LED does not illuminate when the door is opened, call service.

REFRIGERATOR CONNECTIVITY FEA

TURES

(ON SOME MODELS)

Wi-Fi connectivity allows your Smart Refrigerator to connect to the Internet and interact with the Hotpoint® app fr or mobile device. This connection opens up several Smart optio

ns to you — options intended to save you valuable time and energy. Refer to the “Troubleshooting—Connected Models” section of this Use & Care Guide, check any connection instructions for your specic router.

NOTE: Requires Wi-Fi and account creation. App features and functionality subject to change. Subject to Terms of Service available on Hotpoint website.

Fast Fr What it does:

eeze

Allows you to control your freezer remotely from

your mobile device via the Hotpoint What it does for you: Lets you turn on/of

to increase ice production. Reduces the set temperature to the lowest possible setting for 24 hours to maximize ice production.

SMART FEATURES

Smart Features help make your everyday a little more efcient by letting you remotely monitor, manage, and maintain your refrigerator.

Remote Temperatur

What it does: Allows you to control your r

from your mobile device via the Hotpoint

What it does for you: Lets you contr

e Control

efrigerator remotely

app.

ol temperatur

es in your refrigerator, freezer, and temperature-controlled pantry remotely— not just when you are standing in front of it.

Water Filter Status

What it does: Gives you a look at the life remaining for your water

lter befor lter.

What it does for you: Helps you be more efcient in planning for ordering and replacing lters.

e replacement is needed. This allows you to reset the

Auto Reorder App

What it does: Allows you to order replacement lters,

consumables, and accessories via the Hotpoint delivery directly to your home.

What it does for you:

Simplies ordering correct water and air

lters—no trips to the store searching for the correct lters.

app for

Door Ajar Alert

What it does: Sends you a notication when one of the doors of

Freeze Shield What it does:

Mode Contr

Allows you to receive status of your refrigerator

remotely to your mobile device via the Hotpoint What it does for you: Informs you whether Freeze Shield

is active in your refrigerator to reduce freezer burn and help frozen items maintain their appearance and taste.

Holiday Mode What it does: Allows the refrigerator to cool efciently and

save energy during holiday mode. Allows you to turn on and off remotely from your mobile device via the Hotpoint

What it does for you: Lets you tur Remotely.

Ice Maker On/Off What it does: Allows you to turn on and off the Ice maker in your

refrigerator remotely on your mobile device via the Hotpoint app.

What it does for you: Lets you turn on/of remotely.

Lock Mode What it does: Allows you to lock and unlock the user interface

on your refrigerator remotely on your mobile device via the Hotpoint

app.

What it does for you: Lets you lock and unlock the user interface r

emotely for easy cleaning and or to avoid unintentional

dispensing by small childr

n on/of

en or pets.

the refrigerator has been left open.

What it does for you:

Alerts you to door-open status so you can close the door(s) or call home to ask someone else to close door(s) before over-temperature situation arises.

Fast Cool What it does: Allows you to control your refrigerator remotely

from your mobile device via the Hotpoint What it does for you: Lets you tur

remotely to make temperatures colder in the refrigerator in

app.

f Fast Cool options

n on/of

anticipation of loading newly purchased grocery items. Lowers internal temperatures for 24 hours.

GET STARTED

To connect your new refrigerator to internet, please download Hotpoint Home Net App, create an account and then follow the in App instructions on how to connect your appliance.

Check the Hotpoint and featur

es.

app frequently for additional information

Requires Wi-Fi and account creation. App features and functionality subject to change. Subject to Terms of Service available on Hotpoint website and inside the App. Data rates may apply.

om your smartphone

app.

f Fast Freeze remotely

app.

f Holiday mode options

f your Ice maker

mode

CONNECTIVITY SETUP

(ON SOME MODELS)

IMPORTANT: Proper installation of your refrigerator prior to use is your responsibility. Be sure to read and follow the User Instructions

that came with your refrigerator.

Automatic Set-Up Instructions—Wi-Fi Protected Setup (WPS)

You will need:

A home wireless r

be ON and have a live Internet connection.

NOTE: Router needs to be 2.4 GHz. Refrigerator shall not be able to connect to 5 Ghz

The Smart Appliance Identication Number (SAID) from your r

efrigerator. This is located on a sticker on the front side of the

right-hand hinge cover of the refrigerator.

NOTE: If your home wireless router is not equipped with a WPS button, please check the user manual of your router to conrm if it is WPS capable. If not, alternate set-up instructions are

available in the app.

Setup router

Press the WPS button on the router. An indicator light will begin blinking.

HELPFUL TIP: The WPS function on your router is active for 2 minutes. Complete the next step within that timeframe or you will need to reinitiate WPS.

outer capable of WPS. The router should

If Your Refrigerator Doesn’

If your refrigerator and router fail to connect after 2 minutes, the Wi-Fi status indicator will blink rapidly for 5 seconds and then turn off. Refer to the “Troubleshooting—Connected Models” section of this Use & Care Guide, check any connection instructions for your specic router, and refer to alternate instructions in the mobile App.

NOTE: If this is your rst Smart Appliance, you will need to download the Hotpoint

If you alr ahead to Step 4 “Register your refrigerator in your user account.”

To disconnect Wi-Fi, press and hold Connect button for more than 15 seconds, the ( disabled the Wi-Fi radio.

To reconnect Wi-Fi, press and hold Connect button for 3 seconds on the Home screen.

The Wi-Fi status indicator ( blink slowly while your refrigerator and router attempt to connect.

If the connection is successful, the Wi-Fi status indicator will come on and remain lit.

To disconnect your refrigerator from your router, press and hold CONNECT for more than 15 seconds. The ( indicating that your refrigerator is completely disconnected from Wi-Fi and your router.

To re-connect your refrigerator to your router and reconnect Wi-Fi, press and hold CONNECT for 3 seconds on the Home screen. The Wi-Fi status indicator ( blink slowly while your refrigerator and router attempt to connect. If the connection is successful, the Wi-Fi status indicator will come on and remain lit.

Press the WPS button on the router. An indicator light will begin blinking.

HELPFUL TIP: The WPS function on your router is active for 2 minutes. Complete the next step within that time-frame or you will need to re-initiate WPS.

eady have the app and a user account, please skip

Download Hotpoint

t Connect:

app and create an online user account.

) icon will turn of

) on the refrigerator contr

app and set up user account

f, indicating that you have

ol panel will

) icons will turn of

ol panel will

Setup refrigerator (time-sensitive step)

Press and hold Connect button for 3 seconds on Home screen. The Wi-Fi status indicator ( ) on the refrigerator control panel will

blink slowly while your refrigerator and router attempt to connect. If the connection is successful, the Wi-Fi status indicator will

come on and remain lit.

From your mobile device, smartphone or tablet, go to the App

store and download and install Hotpoint Home Net App.

Once installed, tap the Hotpoint® app icon to open the app. You will be guided thr The app will make sure to get the necessary personal and home information as well as information about your energy company.

ough the steps to set up a user account.

Registering your r

efrigerator in your account is a necessary step in order for you to take full advantage of the Smart features. When prompted by the app, enter the SAID (case sensitive), which can be found on a sticker on the front side of the right hand hinge cover of the refrigerator.

My Smart Appliance ID# is:

Water and Ice Dispensers

IMPORT

ANT:

Allow 3 hours for the refrigerator to cool down and chill water Allow 24 hours to pr

oduce the rst batch of ice. Discar

rst 3 batches of ice produced. The dispensing system will not operate if the left-hand

refrigerator door is open.

d the

The Wi-Fi status indicator on the refrigerator contr

ol panel will blink slowly while your refrigerator and router attempt to connect.

n Note that this blinking only applies to rst-time registration

after pr

ovisioning. No blinking behavior for automatic

reconnection after a connection is established. Once you’ve connected your refrigerator to your home

Wi-Fi network, it will remain linked even if the power goes out, you move the appliance, or if you put it in storage for a while.

n If you r

eplace your wir

eless router (or get a different Smart refrigerator), you will need to repeat this connectivity set-up process.

Note: During product registration, mobile phone and appliance have to be connected to the same Wi-Fi network

The Smart Appliance Identication Number (SAID) is located on a sticker on the front side of the right-hand hinge cover of the refrigerator

A. Water dispenser paddle B. Ice dispenser paddle

Flush the W

ater System

Air in the water dispensing system can cause the water dispenser to drip. After connecting the refrigerator to a water source or replacing the water lter, ush the water system.

Flushing the water dispensing system forces air from the water line and lter and prepares the water lter for use. Additional ushing may be required in some households.

NOTE: As air is cleared from the system, water may spurt out of the dispenser.

1. Using a sturdy container

, depress and hold the water

dispenser paddle for 5 seconds.

2. Release the dispenser paddle for 5 seconds. Repeat steps

1 and 2 until water begins to ow.

3. Once water begins to ow, continue depr

essing and releasing the dispenser pad (5 seconds on, 5 seconds off) until a total of 3 gal. (12 L) has been dispensed.

Calibrate Measured Fill

Household water pressure may affect the accuracy of the Measured Fill feature. So, for optimum performance of your water dispenser, you must rst calibrate Measured Fill.

IMPORTANT:

Flush the water system before calibrating Measur For best results, calibration should be performed when water

ed Fill.

is not being used in the house.

1. Place a sturdy measuring cup (1-cup [0.2 L] size) on the

dispenser tray centered in front of the ice/water dispenser paddle.

NOTE: Depending on your model, a measuring cup may be provided.

n If it takes longer than 8 seconds to dispense 1 cup

(0.2 L) of water, the water pressure to the refrigerator is lower than recommended. See the “Water Supply Requirements” and “Troubleshooting” sections for suggestions.

To Dispense Water - Standard:

1. Press a sturdy glass against the water dispenser paddle.

2. Remove the glass to stop dispensing. NOTE: The Dispense Water button does not enable standard

dispensing. It only functions in Measured Fill mode.

A. Water dispenser paddle B. Ice dispenser paddle C. Measuring cup (1 cup)

Ensure that you do not have any Measured Fill preset selected.

2. Touch and hold the Measured Fill button for 3 seconds

to enter into Calibration mode. The Calibration icon and Measured Fill icon will illuminate and remain lit while the Measured Fill featur

e is being calibrated.

NOTE: You may touch MEASURED FILL to exit at any time in Calibration mode. The Calibration and Measured Fill icons will disappear.

3. Press and hold the water dispenser paddle, as needed, to

dispense water to the 1-cup ll line in the measuring cup. NOTE: If overlling or spilling occurs, discard the water and

restart the calibration pr

ocess.

4. When 1 cup of water has been correctly dispensed into

the measuring cup, touch MEASURED FILL to conrm the calibration.

5. When Measured Fill calibration has been conrmed, the

Calibration icon will disappear and the display will return to the home screen.

Dispensing

Touch CUBED ICE or CRUSHED ICE for your ice selection.

NOTES:

For crushed ice, cubes are crushed before being dispensed.

This may cause a slight delay when dispensing crushed ice. Noise from the ice crusher is normal and pieces of ice may vary in size.

When changing from crushed to cubed, a few ounces of crushed ice will be dispensed along with the rst cubes.

Dispensing Water

IMPORTANT

Dispense at least 1 qt (1 L) of water every week to maintain

a fresh supply.

If the ow of water from the dispenser decreases, it could be caused by low water pressure.

n With the water filter removed, dispense 1 cup (0.2 L)

of water. If 1 cup (0.2 L) of water is dispensed in 8 seconds or less, the water pressure to the refrigerator meets the minimum requirement.

To Dispense W

ater - Measured Fill:

Measured Fill allows you to dispense a specied amount of water with the touch of a few buttons.

1. Put a sturdy glass under water spout. Touch

MEASURED FILL to activate. NOTE: The amount of water you select will be dispensed. Make sure the container can hold the entire volume. If ice is in the container, you may need to adjust your selection.

2. Touch MEASURED FILL to turn on, then touch to select

8 oz (0.2 L), 16 oz (0.5 L), or

32 oz (1L). Touch the fourth time

to exit Measured Fill display.

3. Touch DISPENSE WATER (center button) or press paddle and

the selected amount of water will be dispensed.

NOTES:

The Measured Fill dispenser will automatically time out after

1 minute of inactivity.

You can rell several glasses with the same measurement by continuing to touch DISPENSE WA

TER (center button) after

each glass ll.

Measured Fill options are listed in the following chart:

Units

Ounces 8 16

Cups 1 2

Liters 0.2 0.5

NOTE: Most coffee cups (commonly 4 to 6 oz [118 to 177 mL] per cup) are not the same size as a measuring cup (8 oz [

0.2

L]). You may need to recalibrate Measured Fill to underfill or to

avoid unintentionally overfilling coffee cups.

4. Dispense water. NOTE: While dispensing water, the ow of water will

automatically stop once the desired volume has been dispensed.

Press a sturdy glass against the dispenser paddle below the water spout.

Place the glass below the water spout and touch DISPENSE WATER for hands-free dispensing.

5. To pause dispensing before the selected volume has been dispensed, touch DISPENSE WATER a second time or touch the water dispenser paddle. Touch DISPENSE W

ATER or

paddle again to resume dispensing remaining amount. NOTE: If you stop dispensing before the desired volume has

been dispensed, the display will turn off after 1 minute. If you have not resumed by then, it will reset back to the original amount.

6. To select a new volume or start dispensing the same volume again, you must rst nish dispensing the selected volume or turn off the Measured Fill featur

e (either by waiting 1 minute, so it will automatically turn off, or by touching CUBED ICE or CRUSHED ICE to manually turn it off), and then select Measured Fill again.

REFRIGERATOR USE

Opening and Closing Doors

There ar be opened and closed either separately or together. There is a vertically hinged seal on left refrigerator door.

NOTE: When closing the door, the hinged seal should be in correct position (be bent inside). Otherwise it will hit the right door or the xing shaft.

The fresh food compartment door switch is located in top left and right hinge cover.

NOTE: The light will not turn on if door opening is not detected.

e two fresh food compartment doors. The doors can

■

When left-side door is opened, hinged seal automatically folds inward so that it is out of the way

■

When both doors are closed, the hinged seal automatically

forms a seal between two doors.

A. Hinged seal

For Freezer and Convertible Z one, door switch is located in

■

the bottom mullion.

■

The door switch uses magnet to sense door opening/closing. Ensure ther

■

Coolvox

e are no magnet or electronic devices (Speaker,

etc.) within 7.62 cm of the hinge cap.

Shelf Height Adjustment

Shelf height can be adjusted by changing its location from bottom support to upper support and vice versa.

■

Open right side door and left side door till 130º.

130°

The Ice Dispenser

IMPORT

ANT:

If the ice cubes are hollow or have an irr

egular shape, it could be because of low water pressure. See the “Water Supply Requirements” section.

n Ice travels from the ice storage bin thr

ough the dispenser chute to the dispenser. To turn off the ice maker, see the “Ice Maker and Storage Bin” section.

The dispenser may continue to make noise and ice may

continue to dispense for several seconds after r

eleasing

the dispenser button or paddle.

To Clean the Ice Dispenser Chute:

Humidity causes ice to naturally clump together. Ice particles can build up until the ice dispenser chute becomes blocked.

If ice is not dispensed regularly, it may be necessary to empty the ice storage bin and clean the ice delivery chute, the ice storage bin, and the area beneath the storage bin every 2 weeks.

If necessary, r

emove the ice clogging the storage bin and

delivery chute using a plastic utensil.

Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, and then dry thoroughly

To Dispense Ice - Paddle Dispensing

1. Select the desired type of ice by pr

essing CUBED ICE or

CRUSHED ICE.

WARNING

A. Hinge cover

Cut Hazard Use a sturdy glass when dispensing ice. Failure to do so can result in cuts.

2. Press a stur

dy glass against the dispenser paddle. Hold the glass close to the dispenser opening, so ice does not fall outside of the glass.

IMPORTANT: You do not need to apply a lot of pressure to the paddle to activate the ice dispenser. Pressing hard will not make the ice dispense faster or in greater quantities.

3. Remove the glass to stop dispensing. NOTE: Ice may continue to dispense for several seconds after

removing the glass from the dispenser paddle. The dispenser may continue to make noise for a few seconds after dispensing.

The Dispenser Drip Tray

The drip tray can be removed for cleaning. Start the following steps from the pulled in position.

Lift up on the front edge of the tray and pull forwar

d to

remove.

Ice Maker and Storage Bin

IMPORT

ush the water system before turning on the ice maker. See the “Water Dispenser” section.

The ice maker is located on the left door behind the bins. Ice cubes ar refrigerator door.

Remove and Replace the Ice Storage Bin

To open the Ice Maker box, pull the ice maker door lever until the door releases.

ANT: To avoid low ice production and poor quality ice,

Following installation, allow 24 hours to produce the rst

batch of ice. Discar

d the rst 3 batches of ice produced.

Allow 2 to 3 days to ll the ice storage bin.

The quality of your ice will be only as good as the quality of the water supplied to your ice maker

. A

void connecting the ice maker to a softened water supply. Water softener chemicals (such as salt) can damage parts of the ice maker lead to poor quality ice. If a softened water supply cannot be avoided, make sure the water softener is operating properly and is wellmaintained.

n If the ice in the storage bin clumps together, br

eak up ice using a plastic utensil and discard. Do not use anything sharp to break up the ice. This can cause damage to the ice bin and the dispenser mechanism.

Do not store anything in the ice storage bin.

Style 1 - Ice Maker in the Refrigerator

e ejected into the ice storage bin located on the left-hand

Pull the tray out angled to the top front dir

ection.

To install it back follow the two steps below.

n Position the tray horizontally on the rails with some space at

ear part.

the r

Push downward and pull towar

ds you to engage to the rail.

The drip tray can be pulled out to accommodate larger containers for measured ll.

The Dispenser Light

1. When you use the dispenser, the light will automatically

turn on.

2. The dispenser light also serves as an automatic night light.

Once the ambient light in the room is r

educed, the auto

sensor will cause the dispenser light to illuminate.

Remove the ice storage bin by inserting your ngers into the hole at the base of the bin and pulling the latch to release the

om the compartment. Lift the storage bin up and pull it

bin fr straight out.

Replace the storage bin inside the ice compartment and push

down to make sur

Ice Pr

oduction Rate

Your ice maker should produce approximately 3.5 lbs (1.6 kg)

e it is rmly in place.

of ice per day under normal operation.

Turn the Ice Maker On/Off

To turn the ice maker on, press and hold “Crush” and

“Cubed” buttons on the display. The “Ice maker off” indicator will blink 3 times and turn off.

n To manually tur

n the ice maker off, press and hold “Ice maker off” button on the display. The “Ice maker off” indicator will blink 3 times and remain lit on the display screen.

NOTES:

n Your ice maker has an automatic shutof

f. The sensor will automatically stop ice production if the storage bin is full or the door is open. The control will remain in the On position.

SHELVES, BINS, AND DRAWERS

Shelves and Shelf Frames

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Storing similar food items together in your refrigerator and adjusting the shelves to t different heights of items will make nding the exact item you want easier. It will also reduce the amount of time the refrigerator door is open and save energy.

Shelf Height Adjustment

Shelf height can be adjusted by changing the adjustable shelf mounts between their vertical and horizontal positions.

1. Carefully lift the shelf off the shelf mounts and turn the ipper

to the desired orientation.

2. Repeat for remaining shelf mounts.

3. Apply pressure to the top of the shelf to ensure the shelf is

properly seated on the shelf mounts.

3. Push the clip up from the bottom with your nger.

4. After both clips have been disengaged, carefully remove

the pull-out platter toward the front of the refrigerator.

Crisper Drawers

To remove and replace the drawers:

1. Grasp the handle at the bottom of the drawer and slide the

drawer straight out to the stop. Lift the drawer off the bottom guide.

2. Replace the drawer by placing it on the bottom drawer guide

and pushing it past the drawer stop into position.

NOTES:

n You will need to remove middle shelf rst before removing

top shelf.

4. Remove the bottom shelf by lifting it up and out of the

shelf supports. Then pull the shelf forward and tilt up to a vertical position. Turn the shelf at an angle and pull out of the refrigerator.

5. Replace the bottom shelf by putting the shelf in the

refrigerator at an angle with the shelf up. Lift the front of the shelf down and in until rear shelf drops into the shelf supports. Lower the front of the shelf and make sure that the shelf is in position.

Pull out platter Removal

To remove and replace pull-out platter: NOTE: Refrigerator doors will need to be removed to remove Pull

out platter. See the “Remove and Replace Refrigerator Doors” section for more information.

1. Pull the pull-out platter to the fully open position or when

it stops.

2. Locate the pull-out platter retention clips on both sides.

These are in the side under the pull-out platter.

Refrigerator Door Bins

The bins on your refrigerator door are adjustable to meet your individual storage needs. The bins make it easy to customize door storage to hold gallon containers.

Door Bin Divider (on some models)

This divider ts in the door bin to divide the bin and elevate smaller items at the back of the bin.

Freezer Storage Compartments

Convertible Zone

Easy Access Tray

Easy Access tray is useful to easily access fr

equently used

products, freeze or simply store leftovers or small items.

Freezer Drawers

Fast Freeze

Drawers

Convertible Z one

Drawers

Use this drawers to freeze a bigger amount of fr

esh or cooked

food (in the best or in the fastest way)

Use Convertible Z one to store all kinds of food in the ideal preservation environment. Adjusting the settings it can be used to store wine (10°C), fruits and veggies (4°C), Meat and sh (0°C), weekly meals (-7°C), ice cream and desserts (-12°C) and hard freeze food (-16°C or less).

Refrigerator Door Bins

The bins on your refrigerator door are removable to meet your individual storage needs.

Fast Freeze compartment

■

Use this drawers to freeze a bigger amount of fr

esh or cooked

food (in the best or in the fastest way).

■ Fast Freeze option allows you to stor

e all your frozen food

safely and transparently.

NOTE: Freezer temperature might be cooled down to be same as Flexible Freezer Compartment temperature, when Freezer set to warmer than Flexible Freezer compartment.

For maximum freezer capacity, you may remove the freezer drawer to expose the freezer shelf.

To remove the upper drawer:

1. Grasp handle of the drawer and slide drawer straight out to

the stop. Lift drawer of

f the bottom guide.

2. Replace/putting back drawer stop into position.

REFRIGERATOR CARE

Cleaning

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

All of the Refrigerator, Freezer and Convertible Z one sections

ost automatically

defr a month to avoid build-up of odours. Wipe up spills immediately.

Exterior Cleaning

Please see the exterior cleaning information specic to your model.

Fingerprint-Resistant Stainless

IMPORTANT:

■

Avoid exposing stainless steel appliances to caustic or

osive elements such as high-salt, high-moisture, or high-

corr humidity environments. Damage due to exposure to these elements is not covered under the warranty.

DO USE DO NOT USE

Soft, clean cloth

Warm, soapy water with

a mild deter

NOTES:

If unintentional contact does occur, clean plastic part with a

■

sponge and mild deter a soft cloth.

■

Just because a cleaner is a liquid does not mean it is nonabrasive. Many liquid cleansers formulated to be gentle on tile and smooth surfaces still damage stainless steel.

■

Citric acid permanently discolours stainless steel.

■

To avoid damaging the nish of your stainless steel r

efrigerator:

Do not allow these substances to remain on the nish:

Mustard Citrus-based sauces Tomato juice Citrus-based products Marinara sauce

gent

. However, clean all the sections about once

Abrasive cloths Paper towels or newsprint Steel-wool pads

Abrasive powders or liquids Window sprays Ammonia Acidic or vinegar-based cleaners Oven cleaners Flammable uids

gent in warm water. Dry thoroughly with

Interior Cleaning

IMPORT

are not dishwasher safe.

1. Unplug refrigerator or disconnect power

2. Hand wash, rinse, and dry removable parts and interior

NOTE: Do not use abrasive or harsh cleaners such as window

3. Plug in refrigerator or r

This refrigerator has skin condenser on both sides of refrigerator. It is normal to feel warm on the sides.

ANT: Refrigerator shelves with under-shelf, LED lighting

surfaces thor mild detergent in warm water.

sprays, scouring cleansers, ammable uids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing

oleum products on plastic parts, interior and door liners,

petr or gaskets.

Condenser

oughly. Use a clean sponge or soft cloth and a

econnect power.

Lights

The lights in both the fresh food and fr LEDs which do not need to be replaced. If the lights do not illuminate when the door is opened, contact the dealer from whom you purchased your refrigerator.

eezer compartments are

Holiday and Moving Care

Holidays

If You Choose to Leave the Refrigerator On While Y Away:

1. Use up any perishables and freeze other items.

2. If your refrigerator has an automatic ice maker and is

connected to the household water supply supply to the refrigerator. Property damage can occur if the water supply is not turned off.

3. If you have an automatic ice maker, tur

Press the switch to Of

■

4. Empty the ice bin. If You Choose to T NOTE: Put refrigerator in Demo Mode while on Holiday. See the

“Using the Controls” section.

1. Remove all food from the r

2. If your refrigerator has an automatic ice maker:

■ Turn off water supply to the ice maker at least 1 day ahead

of time. When last load of ice drops, pr

■

(O) for display to be unlit on the top inside of the refrigerator, depending on your model.

3. Empty ice bin.

n off temperature controls. See the “Using the Controls”

4. Tur

section.

5. Clean refrigerator

6. Tape rubber or wood blocks to the tops of both doors to pr

them open far enough for air to get in. This stops odours and mould from building up.

urn Off the Refrigerator Before You Leave:

, wipe it and dry well.

f (O) for the door ice maker.

efrigerator.

, turn off the water

n off the ice maker.

ess the switch to Off

ou’re

Moving

When you are moving your refrigerator to a new home, follow these steps to prepare it for the move.

1. If your refrigerator has an automatic ice maker:

■ Turn off water supply to the ice maker at least 1 day ahead

of time.

■ Disconnect water line from the back of the refrigerator.

■ When last load of ice drops, press the switch to Off (O)

either on the ice maker or the control, depending on your model.

2. Remove all food from refrigerator and pack all frozen food in

dry ice.

3. Empty ice bin.

4. Unplug refrigerator.

5. Clean, wipe and dry thoroughly.

6. Take out all removable parts, wrap them well and tape them

together so they don’t shift and rattle during the move.

7. Depending on the model, raise the front of the refrigerator so

it rolls more easily or raise the levelling screws so they do not scrape the oor. See the “Adjust the Doors” or “Refrigerator Levelling and Door Closing” sections.

8. Tape doors closed and tape the power cable to the back of

the refrigerator.

When you get to your new home, put everything back and refer to the “Installation Instructions” section for preparation instructions. Also, if your refrigerator has an automatic ice maker, remember to reconnect the water supply to the refrigerator.

TROUBLESHOOTING - CONNECTED MODELS

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual.

Please include a daytime phone number in your correspondence.

Connection Status Control Panel Indicator Lights

Refrigerator is not connected. Wi-Fi White icons ar Refrigerator is attempting to connect to home Wi-Fi router. Wi-Fi White icon is blinking fast. Refrigerator connected to home Wi-Fi router and is attempting to

connect to Hotpoint Cloud.

Refrigerator is connected to home Wi-Fi router, but not connected to the Hotpoint cloud.

Hotpoint Refrigerator is connected to home Wi-Fi r

Hotpoint

app does not work.

app works.

outer and the Wi-Fi icon is ON.

Refrigerator is connected to home Wi-Fi router and the Wi-Fi icon is ON. Refrigerator is in the pr Hotpoint

app works.

ocess of a software update.

Wi-Fi White icon is blinking slowly. Wi-Fi Orange icon is ON.

Wi-Fi White icon is ON.

Wi-Fi White icon is ON and ashing continuously while softwar

e updates.

If you experience Possible Causes Solution

The refrigerator may be in Standby mode.

The refrigerator has never been connected to the home Wi-Fi router.

Refrigerator is not connected to home Wi-Fi router

. (Wi-Fi icon is OFF.)

Lost connection to home Wi-Fi router . Check whether the router is ON and working

Weak signal strength or signal interference between the refrigerator and router.

The refrigerator is already connected to another WiFi Router.

Wi-Fi icon does not light at all after touching and holding CONNECT.

Something may be wrong with the refrigerator.

Connection to the Hotpoint® app may be unavailable.

Refrigerator is connected to home Wi-Fi router, but Hotpoint

app does not work.

User account has not been pr set up or the refrigerator has not been registered in an account.

operly

Router is not connected to Internet. Check other devices connected to Internet

Check other devices connected to

Wi-Fi disconnected. Touch and hold Connect button for 3 seconds

Internet through same router.

e both OFF.

Touch and hold Connect button together for 3 seconds to see the Wi-Fi icon blinking, then lights are ON solid. All indicator lights are OFF when in Standby mode.

See the “Connectivity Setup” section.

with other computers or devices in the home (able to access the Internet).

Try to place the wireless router closer to the refrigerator. It may be necessary to install a Wi-Fi range extender.

See the “Connectivity Setup” section to disconnect the Refrigerator from the Wi router and try reconnecting again.

Unplug or disconnect refrigerator power for 30 seconds. Return power. Repeat Wi-Fi connecting process.

Verify that the refrigerator operates correctly, except for not being able to connect. Call for possible additional troubleshooting.

Check Internet.

See the “Connectivity Setup” section or the Hotpoint r

efrigerator registration instructions.

app directly for account setup and

Verify that the refrigerator is paired with your account in the app.

Verify correct email address, mobile number, and notication preferences.

through same router.

to enable Wi-Fi. Power off service breaker for 30 or more seconds, power back on, and then use alternate set-up instructions available in

the Hotpoint mobile App.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,

fire, or electrical shock.

If you experience Possible Causes Solution Refrigerator Operation

The refrigerator will not operate.

The motor seems to run too much.

Check electrical supply. Plug the power cable into an earthed socket.

Do not use an extension cable. Make sure there is power to the socket. Plug in a lamp to see if

the socket is working. Reset a tripped circuit breaker. Replace any blown fuses.

NOTE: If problems continue, contact an electrician.

Check controls. Make sure the controls are turned on. See the “Using the

New installation. Allow 24 hours following installation for refrigerator to cool

Refrigerator control is in Demo mode (on some models).

High-efciency compressor and fans. Larger, more efcient refrigerators run longer at lower, more

The room or outdoor temperature is hot.

A large amount of warm food has been recently added.

The door(s) are opened too frequently or for too long.

The refrigerator door or freezer drawer is open.

The refrigerator control is set too cold. Adjust refrigerator control to a less-cold setting until the

The door or drawer gasket is dirty, worn, or cracked.

Controls” section.

completely. NOTE: Adjusting the temperature controls to the coldest setting

will not cool either compartment more quickly. If refrigerator is in Demo mode, cooling is turned off and

“Demo” will be illuminated on the control panel. See the “Using the Controls” section for more information.

energy efcient speeds. It is normal for refrigerator to work longer under these

conditions. For optimum performance, place refrigerator in an indoor, temperature-controlled environment. See the “Location Requirements” section.

Warm food will cause refrigerator to run longer until the air cools to the desired temperature.

Warm air entering refrigerator causes it to run more. Open the door less often.

Make sure refrigerator is level. See the “Refrigerator Levelling and Door Closing” section. Keep food and containers from blocking the door.

refrigerator temperature is as desired. Clean or change the gasket. Leaks in the door seal will

cause refrigerator to run longer in order to maintain desired temperatures.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

If you experience Possible Causes Solution

The lights do not work. Your refrigerator is equipped with

The Temperature Control UI does not turn on.

Unable to adjust setting on The Temperature Control UI.

Unusual Noise

To listen to normal refrigerator sounds, go to the Product Help/FAQ section of the brand website and search for “normal sounds.” Below are listed some normal sounds with explanations.

The refrigerator seems noisy. The compressor in your new

Sound of the compressor running longer than expected.

Pulsating/Whirring Fans/compressor adjusting to

Popping Contraction/expansion of inside

Hissing/Dripping Flow of refrigerant or ow of oil in

Vibration The refrigerator may not be steady. Adjust the levelling screws and lower the levelling foot rmly

Sizzling Water dripping on the heater during

Water running/Gurgling May be heard when ice melts

LED lighting which does not need to be replaced.

Doors have been open longer than 10 minutes.

The door switch is not sensing the door opening.

The Temperature Control UI went to sleep.

The Temperature Control UI buttons are not working well.

The Temperature Control UI is not receiving power.

Door is open and Door ajar alarm is activated.

refrigerator regulates temperature more efciently while using less energy and operates quietly.

High-efciency compressor and fans.

optimize performance during normal compressor operation.

walls, especially during initial cool down.

the compressor.

Defrost cycle.

during the Defrost cycle and water runs into the drain pan.

If there is power to the refrigerator and the lights do not illuminate when a door or drawer is opened, call for service or assistance.

Close the doors and drawer to reset and open to resume lighted task.

Ensure there are no magnets or electronic devices within 7.6 cm (3") of the hinge cover.

Press any button on the UI to wake up the The Temperature Control UI.

Try cycling power on the refrigerator to make the buttons reset. If problem continuous, call for service or assistance.

Check the wiring harness at the door hinge.

Close the door.

Due to this reduction in operating noise, you may notice unfamiliar noises that are normal.

Larger, more-efcient refrigerators run longer at lower, more energy efcient speeds.

This is normal.

against the oor. See the “Refrigerator Levelling and Door Closing” section.

This is normal.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

If you experience Possible Causes Solution Temperature and Moisture

Temperature is too warm. The refrigerator has just been

Temperature is too cold in the refrigerator/crisper.

Temperature is too cold in the temperature controlled drawer.

There is interior moisture buildup.

NOTE: Some moisture build-up is normal.

There is frost/ice build-up in the freezer compartment.

installed. The controls are not set

correctly for the surrounding conditions.

The door(s) are opened often or not closed completely. Allows warm air to enter refrigerator.

A large load of food was recently added.

Demo mode is on. Turn off the Demo mode. See the "Using the Control" section. Holiday mode is on. Turn off the Holiday mode. See the "Using the Control" section. The refrigerator air vent(s)

are blocked.

The controls are not set correctly for the surrounding conditions.

The control is not set correctly for the items stored in drawer.

The room is humid. A humid environment contributes to moisture build-up. The door(s) are opened often

or not closed completely. Allows humid air to enter the refrigerator.

The door(s) are blocked open.

A bin or shelf is in the way. Push bin or shelf back into the correct position. Storing liquid in open

containers. The door is opened often or

left open. The door has poor door seal. Ensure door seals are making full contact with the refrigerator

Temperature controls are not set correctly.

Allow 24 hours following installation for refrigerator to cool completely.

Adjust the controls a setting colder. Check the temperature in 24 hours. See the “Using the Controls” section.

Minimize door openings and keep doors fully closed.

Allow several hours for refrigerator to return to normal temperature.

If the air vent located in the middle rear of the fresh food compartment is blocked by items placed directly in front of it, the refrigerator will get too cold. Move items away from the air vent.

Adjust the controls a setting warmer. Check the temperature in 24 hours. See the “Using the Controls” section.

Adjust the temperature setting. See the “Using the Controls” in the “Refrigerator Use” section.

Minimize door openings and close doors completely.

Move food packages away from door.

This adds humidity to refrigerator interior. Keep all containers tightly covered.

Minimize door openings and close drawer completely after use.

cabinet to allow for an adequate seal. See the “Using the Controls” section for recommended

temperature settings.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

If you experience Possible Causes Solution

Ice and Water

The ice maker is not pr producing enough ice.

The ice cubes are hollow or small. NOTE: This is an indication of low water

pressure.

Off-taste, odor, or gray color in the ice or water

oducing ice or is not

The refrigerator is not connected to a water supply or the water supply shut-off valve is not turned on.

There is a kink in the water source line. A kink in the line can reduce water ow.

The ice maker is not turned on. Make sure the ice maker is ON. See the

The refrigerator has just been installed. Wait 24 hours after ice maker installation

The refrigerator door is not closed completely.

A large amount of ice was recently removed.

The water shut-off valve is not fully open. Turn the water shut-off valve fully open. There is a kink in the water source line. A kink in the line can reduce water ow.

A water lter is installed on the refrigerator. Remove lter and operate ice maker. If ice

A reverse osmosis water ltration system is connected to the cold water supply.

Questions remain regarding water pressure. Call a licensed, qualied plumber. Newly installed refrigerator requires ush of

water system.

Recently installed or replaced plumbing connections. New plumbing connections can cause discolored or off-avored ice and water.

Using a water supply connection type other than recommended

The ice has been stored too long. Discard ice and wash ice storage bin. Allow

The water has been stored too long. Dispense at least 1 qt (1 L) of water per

Odor from stored food has transferred to the ice.

There are minerals (such as sulfur) in the water.

There is a water lter installed on the refrigerator.

The water lter needs to be replaced. Replace the disposable water lter at least

Connect refrigerator to water supply and turn water shut-off valve to fully open.

Straighten the water source line.

“Ice Maker and Storage Bin” section.

for ice production to begin. Wait 3 days for full ice production.

Close the door rmly. If it does not close completely, see “The doors will not close completely” in this table.

Allow sufcient time for ice maker to produce more ice. See the “Ice Maker and Storage Bin” section for ice production rates.

Straighten the water source line.

quality improves, then the lter may be clogged or incorrectly installed. Replace lter or reinstall it correctly.

This can decrease water pressure. See the “Water Supply Requirements” section.

Flush the water system. See the “Water and Ice Dispensers” section for water system ushing instructions.

Discard ice and wash the ice storage bin. Flush the water system with 3 gal. (12 L) of water. Allow 24 hours for the ice maker to make new ice and discard the rst 3 batches of ice produced.

It is recommended to use copper tubing or Hotpoint 8212547RP. See the “Connect the W Supply” section.

24 hours for ice maker to make new ice.

week to maintain a fresh supply. Use airtight, moisture-proof packaging to

store food. A water lter may need to be installed to

remove the minerals. Gray or dark discoloration in ice may

indicate that the water ltration system needs additional ushing. Flush the water system after installing and before using a new water lter. See the “Water and Ice Dispensers” section for water lter ushing instructions.

every 6 months or when indicated. See the “Water Filtration System” section.

supply line, Part Number

ater

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

If you experience Possible Causes Solution

Ice and Water (cont.)

The water and ice dispenser will not operate properly.

The water and ice dispenser will not operate properly. (cont.)

Ice bin is difcult to remove from door. Ice level in bin may be high and

The ice dispenser jams while dispensing crushed ice.

Water is leaking or dripping from the dispenser system.

NOTE: A few drops of water after dispensing is normal.

Ice continues to ow from the dispenser.

NOTE: A few cubes dispensed after releasing the dispenser lever is normal.

The refrigerator is not connected to a water supply or the water supply shutoff valve is not turned on.

There is a kink in the water source line. A kink in the water line can reduce water ow

The refrigerator has just been installed. Flush and ll the water system. See the “Water

The water pressure to the house is not at or above 35 psi (241 kPa).

A reverse osmosis water ltration system is connected to the cold water supply.

The water lter may be clogged. Remove the water lter and operate dispenser.

The water lter is installed incorrectly. Remove the water lter and reinstall. See the

The refrigerator door or freezer drawer is not closed completely.

The refrigerator doors were recently removed.

Ice is clogged in the ice storage bin or ice is blocking the ice delivery chute.

uneven from normal ice production and augering of ice during dispensing.

Crushed ice is blocking the ice delivery chute.

The glass was not held under the dispenser long enough.

Connect the refrigerator to the water supply, and turn the water shut-off valve to fully open.

from the water dispenser and result in hollow or irregular shaped ice. Straighten the water source line.

and Ice Dispensers” section. The water pressure to the house determines the

ow from the dispenser. See the “Water Supply Requirements” section.

A reverse osmosis water ltration system can decrease water pressure. See the “Water Supply Requirements” section.

If water ow increases, your lter is clogged and needs to be replaced. See the “Water Filtration System” section.

“Water Filtration System” section. Close the door or drawer rmly. If it does not

close completely, see “The doors will not close completely.”

Make sure the water dispenser wire/tube assembly has been properly reconnected at the top of the refrigerator door. See the “Remove and Replace Refrigerator Doors” section.

Remove the ice clogging the storage bin and delivery chute, using a plastic utensil if necessary. Clean the ice delivery chute and the bottom of the ice storage bin using a warm, damp cloth, then dry both thoroughly. To avoid clogging and to maintain a fresh supply of ice, empty the storage bin and clean both the storage bin and delivery chute every 2 weeks.

Dispense 2-3 glasses of ice, then try removing the ice bin.

Switch from crushed ice to cubed ice to clear the ice dispenser. Then switch back to crushed ice.

Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

If you experience Possible Causes Solution

Ice and Water (cont.)

Water continues to drip from the dispenser beyond the rst few drops.

Water is leaking from the back of the refrigerator.

Crushed or cubed ice misses the glass when dispensing ice.

Water from the dispenser is warm. Water from the dispenser is chilled to

The refrigerator has just been installed. Flushing the water system removes the air from

The water lter was recently installed or replaced.

There may be a loose water connection.

The water line connections were not fully tightened.

Recently removed the doors and did not fully tighten water line connection.

The glass is not held close enough to where the ice exits the chute.

50°F (10°C). The refrigerator has just been installed. Allow 24 hours after installation for the water

A large amount of water was recently dispensed.

Water has not been recently dispensed. The rst glass of water may not be cool. Discard

The refrigerator is not connected to a cold water pipe.

the lines which causes the water dispenser to drip. Flush the water system. See the “Water and Ice Dispensers” section.

Flushing the water system removes the air from the lines which causes the water dispenser to drip. Flush the water system. See the “Water and Ice Dispensers” section

Check for water in bottom of refrigerator compartment, hinge area, or by household connection in back of product.

See the “Connecting the Water” section.

See the “Remove and Replace Refrigerator Doors” section.

Hold the glass close to where the ice exits the chute.

This is normal.

supply to cool completely. Allow 3 hours for the water supply to cool

completely.

the rst glass of water dispensed.

Make sure the refrigerator is connected to a cold water pipe. See the “Water Supply Requirements” section.

TROUBLESHOOTING

First try the solutions suggested here to possibly avoid a service call.

WARNING

Explosion Hazard Use nonflammable cleaner. Failure to do so can result in death, explosion, or fire.

To view an animation showing how to adjust and align the doors, refer to the Product Help/FAQ section of the brand website and search for “Door Closing and Door Alignment.”

If you experience Possible Causes Solution Doors

The doors will not close completely.

The doors are difcult to open.

The doors appear to be uneven.

The refrigerator is unsteady or it rolls forward when opening and closing doors.

The door is blocked open. Move food packages away from door. A bin or shelf is in the way. Push bin or shelf back into the correct position. Recently installed Remove all packaging materials. The door gaskets are dirty or sticky. Clean gaskets and contact surfaces with mild soap and warm

The doors need to be aligned or the refrigerator needs to be levelled.

The refrigerator brake feet are not snug against the oor.

water. Rinse and dry with soft cloth. If you need to align door please call for service.

Turn both brake feet (one on each side) counterclockwise, the same amount, until they are snug against the oor. See the “Refrigerator Levelling and Door Closing” section.

PERFORMANCE DATA SHEET

Water Filtration System

Model P9WB2L/P9RFWB2L/EDR2RXD1 Capacity 200 Gallons (757 Liters)

System tested and certied by NSF International against NSF/ANSI Standard 42, Standard 53, Standard 401, and CSA B483.1 for the reduction of contaminants specied on the Performance Data Sheet.

This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specied in NSF/ANSI Standards 42, 53, 401, and CSA B483.1. This system has been tested according to Ministerial Decree No 174, article 9 of legislative decree n 31 of 2001, Regulations (EC) no 1935/2004, WRAS BS6920 and ACS Circulaire 2002/571.

Substance Reduction Aesthetic Effects Inuent Challenge Concentration Maximum Permissible

Chlorine Taste/Odor Particulate Class I* 2.0 mg/L ± 10% At least 10,000

Contaminant Reduction Inuent Challenge Concentration Maximum Permissible Product Water

Lead: @ pH 6.5/ @ pH 8.5 0.15 mg/L ± 10% 0.010 mg/L >99.3% / 98.6% Benzene 0.015 mg/L ± 10% 0.005 mg/L 96.0% p - Dichlorobenzene 0.225 mg/L ± 10% 0.075 mg/L >99.8% Carbofuran 0.08 mg/L ± 10% 0.040 mg/L 91.9% Toxaphene 0.015 ± 10% 0.003 mg/L 93.3% Atrazine 0.009 mg/L ± 10% 0.003 mg/L 92.4% Asbestos 10 Asbestos 50,000/L min. 99.95% >99.99% Live Cyst Lindane 0.002 ± 10% 0.0002 mg/L 98.9% Tetrachloroethylene 0.015 mg/L ± 10% 0.005 mg/L >96.6% O-Dichlorobenzene 1.8 mg/L ± 10% 0.60 mg/L >99.9% Ethylbenzene 2.1 mg/L ± 10% 0.70 mg/L 99.4% 1,2,4-Trichlorobenzene 0.210 mg/L ± 10% 0.07 mg/L >99.8% 2,4 - D 0.210 mg/L ± 10% 0.07 mg/L 93.8% Styrene 2.0 mg/L ± 10% 0.1 mg/L 99.8% Toluene 3.0 mg/L ± 10% 1.0 mg/L 87.9% Endrin 0.006 mg/L ± 10% 0.002 mg/L >96.6% Atenolol 200 ± 20% 30 ng/L >95.9% Trimethoprim 140 ± 20% 20 ng/L >96.9% Linuron 140 ± 20% 20 ng/L >96.4% Estrone 140 ± 20% 20 ng/L >97.0% Nonylphenol 1400 ± 20% 200 ng/L >97.4% Carbamazepine 1400 ± 20% 200 ng/L >97.9% Phenytoin 200 ± 20% 30 ng/L 93.8% Naproxen 140 ± 20% 20 ng/L 96.1% Bisphenol A 2000 ± 20% 300 ng/L >99.2%

†

particles/mL

to 108 bers/L

11 NTU ± 10% 0.5 NTU 99.0%

††

Product Water Concentration

50% reduction 85% reduction 97.2% 99.5%

Concentration

99% >99%

Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.6 gpm (2.27 Lpm). Pressure = 60 psig (413.7 kPa). Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200 gallons (757 liters).

The compounds certied under NSF 401 have been deemed as “emerging compounds/incidental contaminants.” Emerging compounds/incidental contaminants are those compounds that have been detected in drinking water supplies at trace levels. While occurring at only trace levels, these compounds can affect the public acceptance/perception of drinking water quality.

n It is essential that operational, maintenance, and lter replacement

requirements be carried out for the product to perform as advertised. Property damage can occur if all instructions are not followed.

n The disposable cartridge must be changed at least every 6 months. n Use replacement lter P9RFWB2L, part #EDR2RXD1/EDR2RXD1B.

2015 suggested retail price of $49.99 U.S.A./$49.99 Canada. Prices are subject to change without notice.

n The lter monitor system measures the amount of water that passes

through the lter and alerts you when it is time to replace the lter. Refer to the “Using the Controls” or “Water Filtration System” section (in the User Instructions or User Guide) to learn how to check the water lter status.

n After changing the water lter, ush the water system. See “Water and

Ice Dispensers” or “Water Dispenser” in the User Instructions or User Guide.

Average% Reduction

Average%Reduction

n These contaminants are not necessarily in your water supply. While

testing was performed under standard laboratory conditions, actual performance may vary.

n The product is for cold water use only. n The water system must be installed in compliance with state and

local laws and regulations.

n Do not use with water that is microbiologically unsafe or of unknown

quality without adequate disinfection before or after the system. Systems certied for cyst reduction may be used on disinfected waters that may contain lterable cysts. EPA Est. No. 082047-TWN-001

n Refer to the “Warranty” section (in the User Instructions or User

Guide) for the Manufacturer’s limited warranty, name and telephone number.

n The refrigerator when dispensing water acts as drinking water

treatment equipment.

n This equipment requires regular periodic maintenance in order

to guarantee the drinking water treatment requirements and the maintenance of the improvements every 6 months.

Application Guidelines/Water Supply Parameters

Water Supply Potable City or Well Water Pressure 30 - 120 psi (207 - 827 kPa) Water Temperature 33° - 100°F (0.6° - 37.8°C) Service Flow Rate 0.6 GPM (2.27 L/min.) @ 60 psi

(413.7 kPa)

n Your water ltration system will withstand up to 120 pounds

per square inch (psi) water pressure. If your water supply is higher than 80 psi, install a pressure reducing valve before installing the water ltration system.

HOTPOINT HQ9I MO1L UK User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual