Hotpoint FF7190EX, FF7190EP, FF7190AEP, FF7190AEX User Manual

Page 1
Operating Instructions
REFRIGERATOR/FREEZER COMBINATION
GB
English
FF7190EP FF7190EX FF7190AEX FF7190AEP
Contents
Installation, 2
Positioning and connection
Control panel Overall view
Accessories, 5
Start-up and use, 6-7
Starting the appliance Chiller system Using the refrigerator to its full potential Using the freezer to its full potential
Maintenance and care, 8
Switching the appliance off Cleaning the appliance Avoiding mould and unpleasant odours Replacing the light bulb
Precautions and tips, 9
General safety Disposal Respecting and conserving the environment
GB
GB
Troubleshooting, 10
Guarantee, 11
After Sales Service, 12
Page 2
Installation
! Before placing your new appliance into operation
GB
please read these operating instructions carefully. They contain important information for safe use, for installation and for care of the appliance. ! Please keep these operating instructions for future reference. Pass them on to possible new owners of the appliance.
Positioning and connection
Positioning
1. Place the appliance in a well-ventilated humidity-free room.
2. Do not obstruct the rear fan grills. The compressor and condenser give off heat and require good ventilation to operate correctly and save energy.
3. Leave a space of at least 10 cm between the top part of the appliance and any furniture above it, and at least 5 cm between the sides and any furniture/side walls.
4. Ensure the appliance is away from any sources of heat (direct sunlight, electric stove, etc.).
5. In order to maintain the correct distance between the appliance and the wall behind it, fit the spacers supplied in the installation kit, following the instructions provided.
! The cable must not be bent or compressed. ! The cable must be checked regularly and replaced by
authorised technicians only (see Assistance).
!!
! The manufacturer declines any liability should these
!!
safety measures not be observed.
Your appliance is supplied with a 13amp fused plug that can be plugged into a 13amp socket for immediate use. Before using the appliance please read the instructions below.
WARNING: THIS APPLIANCE MUST BE EARTHED.
Replacing fuse covers:
When replacing a faulty fuse, a 13amp ASTA approved fuse to BS 1362 should always be used and the fuse cover re-fitted. If the fuse cover is lost, the plug must not be used until a replacement is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the correct colour as indicated by the coloured marking or the colour that is embossed in words on the base of the plug.
Leveling
1. Install the appliance on a level and rigid floor.
2. If the floor is not perfectly horizontal, adjust the refrigerator by tightening or loosening the rear feet.
Electrical connections
After the appliance has been transported, carefully place it vertically and wait at least 3 hours before connecting it to the electricity mains. Before inserting the plug into the electrical socket ensure the following:
• The appliance is earthed and the plug is compliant
with the law.
• The socket can withstand the maximum power of the
appliance, which is indicated on the data plate located on the bottom left side of the fridge (e.g. 150 W).
• The voltage must be in the range between the values
indicated on the data plate located on the bottom left side (e.g. 220-240V).
• The socket is compatible with the plug of the
appliance. If the socket is incompatible with the plug, ask an authorised technician to replace it ( Do not use extension cords or multiple sockets.
! Once the appliance has been installed, the power supply cable and the electrical socket must be easily accessible.
see Assistance
).
Changing the plug:
Removing the plug
If your appliance has a non-rewireable moulded plug and you should wish to remove it to add a longer cable or to re-route the mains cable through partitions, units etc. please ensure that either:
- The plug is replaced by a fused 13amp re­wireable plug bearing the BSI mark of approval.
or
- The mains cable is wired directly into a 13amp cable outlet, controlled by a switch (in compliance with BS 5733) which is accessible without moving the appliance.
Disposing of the plug
Cut off and dispose of the supplied plug if it does not fit your socket. The cable should be cut as close as possible to the moulded plug. Remove the fuse.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
2
Page 3
WARNING:
T o avoid a shock hazard do not insert the discarded plug into a socket anywhere else.
Fitting a new plug
GB
IMPORTANT
::
:
:: WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE...
Green and Yellow - Earth
Blue - Neutral
Brown - Live
As the colours of the wires in the mains lead may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows:
- Connect Green and Yellow wire to terminal marked
'E' or
or coloured Green and Yellow.
- Connect Brown wire to terminal marked 'L' or
coloured red or brown.
- Connect Blue wire to terminal marked 'N' or
coloured Black or Blue.
If a 13amp plug (BS 1363) is used it must be fitted with a 13amp fuse. A 15amp plug must be protected by a 15amp fuse, either in the plug or adaptor or at the distribution board.
If you are in any doubt about the electrical supply to your machine, consult a qualified electrician before use.
CE Marking certifies that this appliance conforms to the following EEC directives : Low Voltage Equipment - 73/23/EEC & 93/68 EEC Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
3
Page 4
Reversing the Doors
plug I food into insulated containers whist carrying out this operation.
1. Lay down the appliance on its back.You may require assistance to carefully lay the appliance on to
GB
*appliance lied down, must have protected the back side components (by using soft supports, EPS)
)gnigakcap lanigiro .e.i( lairetam evitcetorp elbatius a otno kcab sti
2. Working from the top of the appliance, remove the screws from the
door header cover .Remove the cover Fig.1
3. Unscrew the Hinge Pin securing the top of the Fridge door using
a suitable flat bladed screwdriver.Fig.2
4. Gently lift and slide the top door away from centre hinge pin and carefully
place to one side.Fig.3
5. Remove centre hinge block (2 screws) and spacer (if fitted).Fig.4
6. Slide bottom door upwards and away from lower hinge pin an
d place to
one side.Fig.5
7. Unscrew the bottom hinge pin from the white plastic block using
a suitable flat bladedscrewdriver.Fig.6
8. R
elease the bottom hinge block by removing two large hexagonheaded
bolts from underneath hinge plate, and the two plinthscrews (this then
releases the plinth and the white plastic hingeblock).
9. Slide out the blanking cover from plinth and refit on oppositeside.
10. Pass the white block through the space in plinth on the left side.
he plinth and block simultaneously.
Refit t
11. Refit 2 large bolts into white hinge block and the screws into theplinth.
They must be secure, but do not overtighten.
Hinge Block
Exploded View
Hinge Pin
Hinge Block
Hinge plate
Hexagon bolts
Foot
2. Place the bottom hinge pin in the outer hole on the hinge blockand
1 screw in securely with a suitable flat bladed screwdriver.
13. Remove and transfer all blanking caps and screws from thecentre left transom, over to the
holes on right vacated by thecentre hinge screws.
14.Refitting the Doors: Examine the tops and bottoms of both doors a
nd wherenecessary
transfer all hinge pin blanking plugs / plates to theopposite side - where fitted. They can be prised
out with smallflat bladed screwdriver.
15. Position
and slide the Freezer door onto the lower hinge pin.Ensure this is fully engaged.
16. Refit Centre Hinge (and spacer if fitted). Make sure the screwsare fully tightened. See Fig.4.
17. Remove the hinge blanking plate from top of the fridge. Remove right hand top hinge. Invert and
transfer over to left side using the original screws. Refit the blanking plate
to the opposite side.
18. Place the fridge door onto centre hinge pin and align with top hinge arm. Screw the top hinge pin
in securely.
19. Refit the door header cover to the fridge door with original screws
20. Finally check fri
dge and freezer door operation and stand the appliance upright.
21.Note:Replace loose items / fittings back into the appliance and leave it to stand for at least 2
hours before plugging in and switching on.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
4
Page 5
Top Hinge Arm
GB
Door header cover
Fig.1
Fig.3
Top Hinge Pin
Fig.2
Step 5
Step 16
Fig.4
Step 6
Fig.5
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
Fig.6
5
Page 6
Description of the appliance
Control panel
GB
REFRIGERATOR
OPERATION
Knob
SUPER COOL
Indicator light
POWER
Indicator light
SUPER FREEZE
Indicator light
FREEZER OPERATION
Knob
SUPER COOL
Button
REFRIGERATOR OPERATION Knob to regulate the temperature of the refrigerator compartment.
is the optimal temperature for energy saving
levels.
is the holiday function (
).
care
OFF switches the refrigerator off.
SUPER COOL the refrigerator compartment rapidly. When it is pressed, the SUPER COOL indicator light illuminates
see Start-up and use
(
SUPER COOL Yellow indicator light (rapid cooling) illuminates when the SUPER COOL button is pressed.
(quick cool) to lower the temperature of
see Maintenance and
).
SUPER FREEZE
Button
SUPER FREEZE button (rapid freezing) to freeze fresh food. When it is pressed, the SUPER FREEZE indicator light illuminates (
SUPER FREEZE Yellow indicator light (rapid freezing)
illuminates when the SUPER FREEZE button is pressed.
FREEZER OPERATION Knob
to regulate the temperature of the freezer compartment.
is the optimal temperature for energy saving
levels.
switches the appliance off, including the
refrigerator.
see Start-up and use
).
POWER Indicator light illuminates when the appliance is connected to the electricity network.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
6
! The indicator lights are also used to indicate an unusual temperature increase in the freezer compartment (
Troubleshooting
).
see
Page 7
Overall view
The instructions contained in this manual are applicable to different model refrigerators. The diagrams may not directly represent the appliance purchased. For more complex features, consult the following pages.
Control panel
LAMP
see Maintenance
(
)
GB
SHELVES•
WINE RACK
FRESH BOX
Compartment
FRUIT and
VEGETABLE
bin
ICE CARE ice tray
FREEZER and
STORAGE
compartment
ICE CARE ice tray
STORAGE
compartment
Removable multipurpose
SHELVES
*
*
BOTTLE shelf
Removable multipurpose
SHELVES
Levelling
FEET
Varies by number and/or position.
Available only on certain models.
*
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
7
Page 8
Accessories
WATER LEVEL
MAX
WATER LEVEL
MAX
WATER LEVEL
MAX
Refrigerator compartment
GB
SHELVES: with or without grill.
Due to the special guides the shelves are removable and the height is adjustable (
diagram
of large containers and food. Height can be adjusted without complete removal of the shelf.
FRESH BOX
compartment’s low temperature (the coldest in the refrigerator) and to the clear door that provides protection against oxidation and blackening, food can be stored for even up to one week. It can also be used for “cold meals.”
: for fresh meat and fish. Due to the
*
ODOUR FILTER
are fitted with a new odour filter with active carbons, which ensures better air quality inside the refrigerator.
The filter is located on the bottom left side, inside the FRUIT and VEGETABLE compartment.
), allowing easy storage
*: Some models
see
Freezer compartment
ICE CARE tray
The fact that they are situated on the top part of the freezer drawers ensures greater cleanliness: the ice no longer comes into contact with the food placed inside the freezer compartment; furthermore, the dripping of the water during filling is avoided (a lid to cover up the hole after filling with water is also provided).
1. Pull out the tray by pushing it up. Check that the tray is completely empty and fill it with water through the opening provided.
2. Take care not to exceed the level indicated (MAX WATER LEVEL). Excess water prevents the ice cubes from dispensing (if this happens, wait for the ice to melt and empty the tray).
3. Turn the tray 90°: due to the connected compartments each mould fills with water (
4. Close the opening with the lid provided and put the tray back.
5. When the ice has formed (minimum time approximately 8 hours) knock the tray against a hard surface and wet the outside so that the ice cubes come loose and take them out through the opening.
see diagram
).
Available only on certain models.
*
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
8
Page 9
Start-up and use
Starting the appliance
! Before starting the appliance, follow the installation instructions (
! Before connecting the appliance, clean the compartments and accessories well with lukewarm water and bicarbonate. ! The appliance comes with a motor protection control system which makes the compressor start approximately 8 minutes after being switched on. This will also occur if the power supply has been cut off voluntarily or involuntarily (power cut).
1. Set the FREEZER OPERATION knob on
2. Insert the plug into the socket and ensure that the green POWER indicator light illuminates.
3. Turn the REFRIGERATOR OPERATION knob to an average value. After a few hours you will be able to put food in the refrigerator.
4. Turn the FREEZER OPERATION knob to an average value and press the SUPER FREEZE button (rapid freezing): the SUPER FREEZE indicator light will illuminate. Once the refrigerator has reached the optimal temperature, the indicator light goes out and you can begin food storage.
see Installation
).
.
Chiller system
No Frost. The No Frost system
circulates cold air continuously to collect humidity and prevent ice and frost formation. The system maintains an optimal humidity level in the compartment, preserving the original quality of the food, preventing the food
from sticking together and making defrosting a thing of the past. aeration cells by placing food or containers in direct contact with the refrigerating back panel. Close bottles and wrap food tightly.
Do not block the
Using the refrigerator to its full potential
• Use the REFRIGERATOR OPERATION knob to adjust
the temperature (
• Press the SUPER COOL button (rapid cooling) to lower
the temperature quickly. For example, when you place a large number of new food items inside a fridge the internal temperature will rise slightly. The function quickly cools the groceries by temporarily reducing the temperature until it reaches the ideal level.
• Place only cold or lukewarm foods in the compartment,
not hot foods (
• Remember that cooked foods do not last longer than
raw foods.
• Do not store liquids in open containers. They will
increase humidity in the refrigerator and cause condensation to form.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
see Description
see Precautions and tips
).
).
FRUIT and VEGETABLE bin The salad crispers fitted inside the fridge have been specially designed for the purpose of keeping fruit and vegetables fresh and crisp. Open the humidity regulator (position B) if you want to store food in a less humid environment, or close it (position A) to store food in a more humid environment.
A
B
Using the freezer to its full potential
• Adjust the temperature using the display.
• To freeze (if the freezer is already operating):
- for small quantities which are less than those indicated on the data plate, press the rapid freezing SUPER FREEZE button (corresponding indicator light illuminates), insert the food and close the door. The function is disabled automatically after 24 hours or when optimal temperatures have been reached (indicator light goes out);
- for large quantities which are greater than the maximum load indicated on the data plate, hold down the rapid freezing SUPER FREEZE button until the corresponding indicator light begins to flash. After 24 hours the indicator light stops flashing and remains on constantly. Place the food inside the freezer and close the door. After another 24 hours, the function will be disabled automatically (indicator light goes out).
• Do not re-freeze food that is defrosting or that has already been defrosted. These foods must be cooked and eaten (within 24 hours).
• Fresh food that needs to be frozen must not come into contact with food that has already been defrosted.
• Do not place glass bottles which contain liquids, and which are corked or hermetically sealed in the freezer because they could break.
• The maximum quantity of food that may be frozen daily is indicated on the plate containing the technical properties located on the bottom left side of the refrigerator compartment (for example: Kg/24h: 4).
! Do not open the door during freezing. ! If there is a power cut or malfunction, do not open the
freezer door. This will help maintain the temperature inside the freezer, ensuring that foods are conserved for at least 9
-14 hours.
! To avoid blocking the air circulation inside the freezer, it
is advisable not to obstruct the ventilation holes with food or containers.
GB
9
Page 10
Maintenance and care
Switching the appliance off
GB
During cleaning and maintenance it is necessary to disconnect the appliance from the electricity supply:
1. set the FREEZER OPERATION knob on
2. pull the plug out of the socket
! If this procedure is not followed, the alarm may sound. This alarm does not indicate a malfunction. To restore normal operation, it is sufficient to set the FREEZER OPERATION knob on the desired value. To disconnect the appliance, follow point 1 and 2.
Cleaning the appliance
• We recommend you clean your fridge with our Professional Fridge cleaner.To order please call us on 08448 225 225 or visit
• The external and internal parts, as well as the rubber seals may be cleaned using a sponge that has been soaked in lukewarm water and bicarbonate of soda or neutral soap. Do not use solvents, abrasive products, bleach or ammonia.
• The removable accessories may be soaked in warm water and soap or dishwashing liquid. Rinse and dry them carefully.
• The back of the appliance may collect dust which can be removed by delicately using the hose of a vacuum cleaner set on medium power. The appliance must be switched off and the plug must be pulled out before cleaning the appliance.
www.hotpointservice.co.uk
Replacing the l Odour filter
The filter should be replaced after approximately 6-8 months from when it is activated. This period may vary depending on the type of food that is stored. For information on where a replacement filter may be purchased, contact Assistance ( replace the filter, follow the instructions (
).
and B
see Assistance
see diagrams A
). To
Holiday function
If you are going on holiday, you do not have to switch the appliance off; it features a low-energy function which optimises the temperature of the refrigerator compartment to suit the products stored inside it (you may, for example, wish to protect cosmetics and beauty products from the heat). The freezer temperature must be set to the minimum value in order to preserve the food. To enable the function: set the REFRIGERATOR
OPERATION knob on A double acoustic signal informs you when it has been enabled. A single acoustic signal informs you when it has been disabled.
.
Replacing the light bulb
To replace the light bulb in the refrigerator compartment,
Avoiding mould and unpleasant odours
• The appliance is manufactured with hygienic materials which are odour free. In order to maintain an odour free refrigerator and to prevent the formation of stains, food must always be covered or sealed properly.
• If you want to switch the appliance off for an extended period of time, clean the inside and leave the doors open.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
10
pull out the plug from the electrical socket. Follow the instructions below.
Access the light bulb by removing the cover as indicated in the diagram. Replace it with a similar light bulb
2
1
within the power range indicated on the cover (10, 15W or 25W).
Page 11
Precautions and tips
! The appliance was designed and manufactured in compliance with international safety standards. The following warnings are provided for safety reasons and must be read carefully.
This appliance complies with the following Community Directives:
- 73/23/EEC of 19/02/73 (Low Voltage) and subsequent amendments;
-89/336/EEC of 03.05.89 (Electromagnetic Compatibility) and subsequent amendments;
- 2002/96/CE..
General safety
• The appliance was designed for domestic use inside the home and is not intended for commercial or industrial use.
• The appliance must be used to store and freeze food products by adults only and according to the instructions in this manual.
• The appliance must not be installed outdoors, even in covered areas. It is extremely dangerous to leave the appliance exposed to rain and storms.
Disposal
GB
• Observe local environmental standards when disposing packaging material for recycling purposes.
• The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE), requires that old household electrical appliances must not be disposed of in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimise the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information concerning the correct
disposal of their old appliance.
Respecting and conserving the environment
• Install the appliance in a fresh and well-ventilated room. Ensure that it is protected from direct sunlight and do not place it near heat sources.
• Do not touch the appliance with bare feet or with wet or moist hands and feet.
• Do not touch the internal cooling elements: this could cause skin abrasions or frost/freezer burns.
• When unplugging the appliance always pull the plug from the mains socket, do not pull on the cable.
• Before cleaning and maintenance, always switch off the appliance and disconnect it from the electrical supply. It is not sufficient to set the temperature adjustment knobs on OFF (appliance off) to eliminate all electrical contact.
• In the case of a malfunction, under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or further malfunctioning of the appliance.
• Do not use any sharp or pointed utensils or electrical equipment - other than the type recommended by the manufacturer - inside the frozen food storage compartments.
• Do not put ice cubes taken directly from the freezer into your mouth.
• Do not allow children to tamper with the controls or play with the appliance. Under no circumstance should they be allowed to sit on the bins or to hang from the door.
• Try to avoid keeping the door open for long periods or opening the door too frequently in order to conserve energy.
• Do not fill the appliance with too much food: cold air must circulate freely for food to be preserved properly. If circulation is impeded, the compressor will work continuously.
• Do not place hot food directly into the refrigerator. The internal temperature will increase and force the compressor to work harder and will consume more energy.
• Defrost if ice forms ( of ice makes cold transference to food products more difficult and results in increased energy consumption.
• Regularly check the door seals and wipe clean to ensure they are free of debris and to prevent cold air from escaping (
see Maintenance
see Maintenance
). A thick layer
).
• Keep packaging material out of the reach of children! It can become a choking or suffocation hazard.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
11
Page 12
Troubleshooting
Malfunctions:
GB
The green POWER indicator light does not illuminate.
The motor does not start.
a) The alarm sounds.
b) The alarm sounds and the two yellow indicator lights flash. c) The alarm sounds and the two yellow indicator lights as well as the green one flash.
Heating is excessive
+ buzzer
Heating
+ buzzer
The green POWER indicator light flashes.
danger
Possible causes / Solutions:
• The plug has not been inserted into the electrical socket, or not far enough to make contact, or there is no power in the house.
• The appliance comes with a motor protection control (
a) The refrigerator door has remained open for more than two minutes (the
buzzer will stop sounding when you shut the door) or the correct switching­off procedure was not followed (
b) The temperature in the freezer is too high. Check the quality of the food
products and dispose if necessary.
c) The temperature in the freezer has reached a dangerous level. The food
must be disposed immediately.
b/c)
In both these cases the freezer will maintain a temperature of about 0°C
so that the food does not re-freeze. To turn off the acoustic signal open and close the refrigerator door. To restore normal operation bring the FREEZER OPERATION knob setting
to
• The appliance is not operating correctly. Contact the Technical Assistance Centre.
(off) and turn the appliance on again.
see Maintenance
see Start-up and use
).
).
The refrigerator and the freezer do not cool well.
The food inside the refrigerator is beginning to freeze.
The motor runs continuously.
The appliance makes a lot of noise.
The back wall of the refrigerator unit is covered in frost or droplets of water
• The doors do not close properly or the seals are damaged.
• The doors are opened too frequently.
• The OPERATION knobs are not on the correct setting (
• The refrigerator or the freezer have been over-filled.
• The REFRIGERATOR OPERATION knob is not on the correct setting (
Description
• The food is in contact with the back inside wall of the refrigerator.
• The SUPER FREEZE button has been pressed (rapid freezing): the yellow SUPER FREEZE light is on or flashing (
• The door is not closed properly or is continuously opened.
• The outside ambient temperature is very high.
• The thickness of the frost exceeds 2-3 mm (
• The appliance has not been installed on a level surface (
• The appliance has been installed between cabinets that vibrate and make noise.
• The internal refrigerant makes a slight noise even when the compressor is off. This is not a defect, it is normal.
• This shows the appliance is operating normally.
).
see Description
see Maintenance
see Description
).
).
see Installation).
).
see
Don’t forget should our advice fail to resolve the problem with your appliance please call us on 08448 224 224 to arrange an engineer visit. Or visit
www.hotpointservice.co.uk
Product failures are fully covered by your 12 months parts and labour guarantee. However, if we attend and there is no product failure or the failure has been caused by damage, misuse or by incorrect installation, charges will apply.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
12
Page 13
Guarantee
Guarantee
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because
of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no
cost to you.
This guarantee is subject to the following conditions:
-
The appliance has been installed and operated correctly and in accordance with our operating and maintenance instructions.
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
-
The appliance has been used for normal domestic purposes only.
-
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any person not authorised by us.
-
Any repair work must be undertaken by us or our appointed agent.
-
Any parts removed during repair work or any appliance that is replaced become our property.
-
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
GB
- Damage resulting from transportation, improper use, neglect or interference or as a result of improper installation.
- Replacement of any consumable item or accessory . These include but are not limited to: plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
- Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There
will be a charge for our engineer's time. To activate the extra parts warranty on your appliance, simply
call our registration line on 08448 24 24 24 (ROI 01 230 0233).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 08448
226 226 ROI 01 230 02 33
Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service Hotline on 08448 224 224 (ROI 0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your machine
or, if you prefer, give you your money back.
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
13
Page 14
GB
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working life than us -
the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1000 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
www.hotpointservice.co.uk
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee
you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0233
www.hotpointservice.co.uk
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully.
details about disposal legislation. To minimise the risk of injury to children, remove the door, plug and cut
the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.
Please see section “Precautions and tips” for
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
14
Page 15
GB
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
15
Page 16
GB
195071867.04
03/2012 - Xerox Business Services
PLEASE PHONE US TO REGISTER YOUR APPLIANCE AND ACTIVATE YOUR 5 YEAR PARTS GUARANTEE ON 08448 24 24 24
16
Loading...