Hotpoint EG71 User Manual

Instructions for Installation and Use

EG71

This appliance shall be installed in accordance with the regulations

in force and only used in a well ventilated space.

Read the instructions before installing or using the appliance and

retain them for future use.

The rating label is located below the oven door on the plinth panel.

CONTENTS

PAGE

Introduction 3

For Your Safety 4 - 5

Oven Timer Operation 6-11

Control Panel 12

Hotplate 13-14

Grilling 15 - 16

Top Oven 17

Main Oven 18

Eco Setting 18 - 19

Oven Temperature Charts 20 - 21

Care & Cleaning 22 - 24

If Something Goes Wrong 25

Installation 26 - 30

Service 31

Key Contacts Back Cover

This appliance conforms to the following EEC Directives:

Gas Appliances
90/396/EEC
93/68/EEC

Low Voltage Equipment
73/23/EEC
93/68/EEC

Electromagnetic Compatibility
89/336/EEC
92/31/EEC
93/68/EEC

2

INTRODUCTION

To help you make the best use of your cooker, PLEASE READ THIS BOOKLET
CAREFULLY.

Your new cooker is guaranteed and will give lasting service. The guarantee is
only applicable if the cooker has been installed in accordance with the
Installation Instructions.

The cooker is designed specifically for domestic use and responsibility will not be
accepted for use in any other installation.

When the cooker is first used, a slight odour may be noticed – this should cease

after a short period of use. Ensure that the room is well ventilated (e.g. open a
window or use an extractor fan) and that any pets are removed from the room
until the smell has ceased.

FEATURES OF THE EG71

Hinged Glass Lid

High Speed Burners

Removable Roof

Top Oven / Grill Shelf

Top Oven / Grill

Rating Label

Simmering Burners

Control Panel

Grill Pan with removable

Handle and Wire Food

Support

Stayclean Oven Liners

Stayclean oven liners

Oven Shelves

Meat Pan

Plinth Ventilation Slots

Cooling fan: A gentle flow of air will be blown below the control panel when the
oven or grill controls are turned on.

3

FOR YOUR SAFETY

Please read the precautions below before using your cooker.

ALWAYS . . .

ALWAYS make sure you understand the controls before using the cooker.

ALWAYS check that all controls on the cooker are turned off after use.

ALWAYS stand back when opening the oven door to allow heat to disperse.

ALWAYS use dry, good quality oven gloves when removing items from the ovens.

ALWAYS take care when removing items from the grill when the oven is on, as

the contents may be hot.

ALWAYS keep the oven and grill doors closed when the cooker is not in use.

ALWAYS place pans centrally over the hotplate burners and position them so

that the handles cannot accidentally be caught or knocked or become
heated by other burners.

ALWAYS keep the cooker clean, as a build up of grease or fat from cooking can

cause a fire.

ALWAYS allow the cooker to cool before cleaning.

ALWAYS follow the basic principles of food handling and hygiene to prevent the

possibility of bacterial growth.

ALWAYS keep ventilation slots clear of obstructions.

ALWAYS turn off the electricity supply before cleaning or replacing the oven

lamp.

ALWAYS refer servicing to CORGI registered appliance service engineers.

ALWAYS remove any spillage from the hob lid before opening.

4

FOR YOUR SAFETY

NEVER . . .

NEVER leave children unsupervised where the cooker is installed as all surfaces

will get hot during and after use.

NEVER allow anyone to sit or stand on any part of the cooker.

NEVER store items that children may attempt to reach above the cooker.

NEVER heat up unopened food containers as pressure can build up causing

the container to burst.

NEVER

NEVER fill a deep fat frying pan more than 1/3 full of oil, nor use a lid.

NEVER place flammable or plastic items on or near the hotplate.

NEVER use proprietary spillage collectors on the hotplate.

NEVER use the cooker as a room heater.

NEVER dry clothes or place other times over or near to the hotplate or oven/

NEVER wear garments with long flowing sleeves whilst cooking.

NEVER withdraw loaded oven shelves beyond their arrest position.

NOTE: The use of a gas cooking appliance results in the production of heat and
moisture in the room in which it is installed. Always ensure that the kitchen is well
ventilated; keep natural ventilation holes open or install a mechanical ventilation
device (mechanical extractor hood).

In particular, when using more than one hotplate burner, open a window if a
mechanical ventilation device is not operating.

store chemicals, food stuffs, pressurised containers in or on the cooker,
or in cabinets immediately above or next to the cooker.

DO NOT LEAVE UNATTENDED WHILE COOKING.

grill doors.

5

OVEN TIMER OPERATION

Note: Timer must be set to ‘Time of Day’ and ‘Manual’ before the oven(s) can be

used.

AUTOMATIC COOKING

The oven can be controlled by the automatic timer.

HINTS ON AUTOMATIC COOKING

1. Select foods which require the same cooking time and temperature.

2. To ensure food does not cool down and require reheating, set the end time
so the food is ready when you require it.

3. Always ensure that meat and poultry is defrosted before placing in the oven.

4. Whenever possible, take food out of the refrigerator and keep it as cool as
possible.

5. If cooking food that requires frying before placing in the oven for auto
cooking, keep the delay start time to a minimum.

6. Never place hot or warm food in the oven for delay start cooking as it could

cause the oven to be warm and produce harmful bacteria in the food.

7. We advise that dishes containing left-over cooked poultry or meat, e.g.
Shepherd's Pie, should not be cooked automatically if there is to be a delay
period.

8. Ensure that delay start times are kept to a minimum to prevent bacterial
growth in food.

9. Wine or beer may ferment and cream may curdle during the delay period so

it is best to add these ingredients just before serving.

10. Foods which discolour should be protected by coating in fat or tossing in
water to which lemon juice has been added, prior to placing food in the

oven.

11. Dishes containing liquid should not be filled too full to prevent boiling over.

12. Food should be well sealed (but not airtight) in a container to prevent the

loss of liquid during cooking. Aluminium foil gives a good seal.

13. Always ensure that food is piping hot and cooked thoroughly before

serving.

14. Only reheat food once.

6

KNOW YOUR TIMER

Minute
Minder

Cook

Period

End

Time

Manual

A
U
T
O

A
U
T
O

Minute
Minder

Cook

Period

End

Time

Manual

CLOCKFACE

The timer incorporates a 24 hour clock.

Ensure correct time of day is always set, before using your cooker.
PLEASE NOTE THAT THE DISPLAY WILL DIM BETWEEN 22.00
HOURS AND 06.00 HOURS TO PREVENT GLARE.
However, should you operate the timer during these hours the display will
return to normal brightness for a few seconds and then dim again.

SYMBOLS

will light up when you select a Minute Minder Period and will remain
lit for the period set. At the end of the Minute Minder Period, the timer
will emit an audible tone for 2 minutes, the symbol will start to flash
and will continue to flash until the Minute Minder function is cancelled.

This “Cookpot” symbol will light up either:–
– When you press the Cook Period Button and set a length of time for
an Auto Cooking Programme. (It will go out again a few seconds after
you release the timer buttons).
– During the actual Cook Period.

“AUTO” will light up:–
– When the timer is first turned on it will flash. (It will go out when a
time of day is set.
– When an Auto Cooking Programme has been set.
The “Auto” symbol will flash at the end of an Auto Cooking programme
to indicate that the programme has finished.

(When the “Auto” symbol is flashing, to return the oven to Manual
operation, turn the oven controls off, ensure that the correct time
of day is set, and press the “Manual” button twice – The “Auto”
symbol will go out.

TIMER FUNCTION BUTTONS

Minute Minder
Button

Here you can set a time period of up to 23 hours 59 minutes, that will count
down. When it reaches zero, the timer will emit an audible tone.
For Example: If you set 20 minutes, the audible tone will occur 20 minutes
later.

AUTO COOKING PROGRAMME

Cook Period Button

End Time Button

Manual Button

“+” and “–” Buttons

Cook Period is the actual length of time for which, the timer will switch the
oven(s) on as part of an “Auto Cooking” programme.
(e.g. If you set 2 hours, the food will be cooked for 2 hours).

The time of day at which you want an “Auto Cooking” programme to end.
For Example: If you set a “Cook Period” for 2 hours, and “End Time” of

11:00. The timer will switch the oven(s) on at 9:00 and turn the oven(s) off at
11:00. You will hear a audible tone at 11:00, to indicate that the Auto
Cooking Programme has finished.

Notes:

– When setting an Auto Cooking programme you will need to set the oven
controls(s) to the required temperature(s) when you set the timer.
_ If an Auto Cooking programme has been set the oven(s) will only operate
during the pre-programmed time.

Needs to be pressed to cancel an Auto Cooking programme and return the
ovens(s) to Manual operation.

Used to adjust the various timer function settings.

7

ELECTRONIC CLOCK & AUTOMATIC

A
U
T
O

Minute
Minder

Cook

Period

End

Time

Manual

Minute
Minder

Cook

Period

End

Time

Manual

Bell Symbol

Minute
Minder

Cook

Period

End

Time

Manual

Minute
Minder

Cook

Period

End

Time

Manual

OVEN TIMER OPERATION

SETTING THE TIME OF DAY

Step 1 Make sure all oven controls are turned Off.

Step 2 Check the electricity supply to the cooker is turned on.

Step 3 When switched on the display will show 0.00 and Auto symbol

will be flashing intermittently.

Step 4 Press & hold in both the “Minute Minder” & “Cook Period” button

together.

Step 5 With the “Minute Minder” & “Cook Period” buttons still held in,

press either the “+” or “–” buttons to set the correct time of day.

Step 6 Release all the buttons simultaneously.

THE TIME OF DAY IS NOW SET.

To change the time of day repeat Steps 4, 5 & 6 above.

Note: You cannot adjust the time of day if the timer has been set
for an Auto Cooking Programme.

SETTING THE MINUTE MINDER

Step 1 Ensure the time of day is set correctly.

Step 2

Press and hold the Minute Minder Button, a symbol will light up.

Step 3 With the “Minute Minder” button held in, set the required Minute

Minder time using the “+” and “–” buttons.

Release all buttons and the timer display will revert back to the time of day.
Bell symbol will remain lit to signify that a Minute Minder period has been set.

At the end of the set time a bleeping sound will be heard, and the
symbol will flash for approximately 2 minutes.

After approximately 2 minutes the bleeping sound will stop and the
symbol will go out automatically.

Note 1 When the Minute Minder has been set, the time remaining can be

checked at any time by simply pressing the Minute Minder button.

Step 4 To cancel the bleeping sound within the two minutes press the

Minute Minder button.

Note 2 If necessary the Minute Minder can be cancelled before the tone sounds

by pressing and holding the Minute Minder button and then at the same
time pressing the “–” button until 0.00 appears in the display window.

8

ELECTRONIC CLOCK & AUTOMATIC

Minute
Minder

Cook

Period

End

Time

Manual

Cooktop Symbol

A
U
T
O

A
U
T
O

Minute
Minder

Cook

Period

End

Time

Manual

A
U

T

O

Minute
Minder

Cook

Period

End

Time

Manual

Minute
Minder

Cook

Period

End

Time

Manual

OVEN TIMER OPERATION

AUTO COOKING PROGRAMMES

There are two Auto Cooking programmes that can be selected using your timer:–
(a) To set the timer to switch the oven(s) On and Off Automatically

(b) To set timer to switch on immediately and OFF automatically after a set cook period.

a) TO SET THE TIMER TO SWITCH THE OVEN(S) ON AND OFF AUTOMATICALLY

This allows you to cook at a specified time for a chosen period before the oven
switches off Automatically.

Step 1 Check that the correct time of day is set, if not follow instructions for setting the

Step 2 Place food onto the correct shelf position in the oven and close the oven door(s).

time of day.

Step 3 Press and hold in the Cook Period button.

The display will read 0.00 with the cookpot ( ) symbol lit.

Step 4 With the Cook Period button still held in, set the required Cook

Period using the “+” and “–” buttons.

Release the buttons and the timer display will revert to the time of day
with the Auto symbol and Cookpot ( ) symbol lit.

Step 5 Press and hold in the “End Time” button.

The display will read the earliest possible end time for the Cook
Period that you have set above.
The Auto symbol and Cookpot ( ) symbol lit.

Step 6 With the End Time button still held in, use the “+” and “–”

buttons to set the “End Time” (i.e. The time you require the oven
to switch off).

Release all the buttons and the timer will revert back to the time of day.

The “Auto” symbol will remain lit to signify that an Auto Cooking
Programme has been set. The ( ) symbol will go out.

Step 7 Turn the oven control(s) to the required temperature, and if

necessary select the appropriate oven function.

Note: If your appliance has two ovens: When the timer has been
set for one oven it is possible to use the other oven only
same Automatic programme.

At the end of the Automatic Cook Period the Auto Symbol will flash and
an intermittent bleeping sound will be heard.
The bleeping sound will continue for approximately 2 minutes unless
cancelled. The “Auto” symbol will continue to flash until the timer is
returned to Manual operation (see below).

Step 8 Press the Manual button to cancel the bleeping sound. (If 2

minutes has not elapsed).

Step 9 Turn the oven control(s) to the OFF position.
Step 10 Press the manual button again to return the oven(s) to Manual

Operation. (The Auto symbol will go out)

during the

9

ELECTRONIC CLOCK & AUTOMATIC

A
U
T
O

Minute
Minder

Cook

Period

End

Time

Manual

Cookpot Symbol

A
U
T
O

A

U

T

O

Minute
Minder

Cook

Period

End

Time

Manual

A
U
T
O

Minute
Minder

Cook

Period

End

Time

Manual

OVEN TIMER OPERATION

Note 1 When cooking automatically the Cook Period can be checked at any time

by simply pressing the Cook Period button.

Note 2 When cooking automatically the End Time can be checked at any time by

simply pressing the End Time button.

b) TO SET TIMER TO SWITCH ON IMMEDIATELY AND OFF AUTOMATICALLY
AFTER A SET COOK PERIOD

Step 1 Check that the correct time of day is set, if not follow instructions for setting the time

Step 2 Place food onto the correct shelf position in the oven and close the oven door(s).
Step 3 Turn the oven control(s) to the required temperature, and if necessary select the

Note: Cookpot symbol disappears

of day.

appropriate oven function.

Step 4 Press & hold in the “Cook Period” button, the display will read

0.00 and the cookpot ( ) symbol will light up.

With the Cook Period button still held set the required Cook Period
using the “+” and “–” buttons. Example: 1hr 30 minutes (as shown).

Note: Cook Period is the length of time the food requires to cook.

Step 5 Release all buttons.

The timer display will revert to the time of day with the Auto symbol lit &
Cookpot symbol remaining lit.

At the end of the Cook Period the “Auto” symbol will flash and an

intermittent bleeping sound will be heard.
The bleeping sound will continue for approximately 2 minutes unless
cancelled. The “Auto” symbol will continue to flash until the timer is
returned to Manual operation (see below).

Step 6 Press the manual button to cancel the bleeping.

(If 2 minutes has not elapsed)

10

Step 7 Turn the oven control(s) to the OFF position.

Step 8 Press the “Manual” button again to return the cooker to Manual

operation. (The Auto symbol will go out).

ELECTRONIC CLOCK & AUTOMATIC

A
U
T
O

Minute
Minder

Cook

Period

End

Time

Manual

A
U
T
O

Minute
Minder

Cook

Period

End

Time

Manual

OVEN TIMER OPERATION

TO CANCEL AN AUTO COOKING PROGRAMME BEFORE
THE COOK PERIOD HAS FINISHED.

Step 1 Turn the oven control(s) to the OFF position.

Step 2 Press and hold in the “Cook Period” button.

Step 3 With the “Cook Period” button still held in, return the display to

0.00 by pressing the “–” button.

Step 4 Release the “Cook Period” and “–” buttons and the display will

revert to the time of day and the “Auto” symbol will flash.

Step 5 Press the “Manual” button to return the oven(s) to “Manual”

operation. The “Auto” symbol will go out.

Note 1 When cooking automatically the Cook Period can be checked at any time by

simply pressing the Cook Period button.

OTHER NOTES ON TIMER OPERATION

1. When cooking Automatically the Cook Period can be checked at any time simply by pressing

the Cook Period button.

2. When cooking Automatically the End Time can be checked at any time by simply pressing the

End Time button.

3. Having set a Cook Period and End Time an electronic device stores the information. The device

within the timer will switch the oven(s) on and off at the required times.

4. When setting an Auto Cooking Programme and a mistake is made, to clear:–

(a) Press and hold in the “Cook Period” button.
(b) With the Cook Period button still held in, return the display to by pressing the “–”

button.

(c) Release the “Cook Period” & “–” buttons, and the display will revert to the time of day and

the “Auto” symbol will flash.

(d) Press & release the “Manual” button.
(e) Start the sequence again.

5. If at any time the display shows three flashing zero’s 0.00. It is likely that the electricity supply

to the oven has been interrupted. Reset the timer to the correct time of day.

Food in the oven may, therefore, not have been cooked, before serving check food is
thoroughly heated and completely cooked.

6. To set each function always press and hold the required function button and at the

same time press “+” or “–” buttons.

Note: Between the hours of 22.00 & 06.00 the display dims to prevent glare.

However, if you should operate a button during this period, the timer will return to
normal brightness for a few seconds and then dim again.

11

CONTROL PANEL

Oven indicator

lights

Ignition button

❍ ❍ ❍ ❍ ❍ ❍ ❍

Grill

Top oven

Left front

Main oven

Note: Always ensure that all the controls are in the OFF position, when the appliance is
not in use.

OPERATING THE CONTROL WHEN THE GRILL IS IN USE.

In common with all cookers having controls sited above the grill compartment, care must
be taken when setting the controls, due to hot air being emitted from the grill compart­ment.

Please note that the grill will not operate unless the top oven control is in the OFF
position.

To operate the main or top oven, turn the control knob clockwise from the off position.

Left rear

Right rear

Right front

Timer

12

HOTPLATE

The hotplate lid is fitted with a safety device which cuts off the gas supply to the hotplate
burners unless the lid is fully open. Do not use the safety device as a means of controlling
the hotplate burners.

The hotplate has two high speed burners and two simmering burners which will
accommodate pans between 100mm (4”) and 230mm (9”) diameter. All pans should be
positioned centrally over the burners.

TO USE THE HOTPLATE

1. Raise the lid to its fully open position.

2. Press the ignition button and then push in and turn the control knob of the
chosen burner anti-clockwise to the large flame symbol. Continue to press the
ignition button until the sparks light the gas.

3. Turn the control knob anti-clockwise to the desired setting.
Only turn the control knob between the large flame symbol and the small flame
symbol for adjusting the setting.

4. To turn off, turn the control knob fully clockwise to the symbol O.

DO NOT operate burners without pan supports.
DO NOT use mis-shapen pans which may be unstable.
DO NOT use round base woks directly on the pan supports.
DO NOT use the glass lid as a working surface.

Each burner is fitted with a spark ignitor for lighting the gas. To ensure rapid lighting of the
burners every time they are used, the ignitors must be kept clean and dry. Remove any
food spillage or cleaning materials from the ignitor using a small nylon brush such as a tooth
brush. Access to the ignitor can be achieved by lifting off the loose burner parts carefully
when the burners are cool.

When the hotplate burner bodies and caps are removed for cleaning, be careful not to drop
any food particles or cleaning materials into the burner bases, to avoid the possibility of
blocking the gas jets.

If aluminium based pans are used, a silvery deposit may appear on the top edge of the pan
support fingers. See ‘Care and Cleaning’ section for cleaning information.

When the hotplate burners are turned down, a slight ‘popping’ noise may be heard. This is
perfectly normal.

All spillages must be removed from the surface of the lid before opening.

13

HOTPLATE

SAFETY REQUIREMENTS FOR DEEP FAT FRYING

1. Never fill chip pans more than one third full with oil or fat.

2. Never leave oil or fat unattended during the heating or cooling period.

3. Never heat fat or fry with a lid on the pan.

4. Always dry food thoroughly before frying, and lower it slowly into the
hot oil or fat. Frozen foods in particular will cause frothing and spitting if added
too quickly.

5. Always keep the outside of the pan clean and free from streaks of oil or fat.

HOW TO DEAL WITH A FAT FIRE

1. Do not move the pan.

2. Turn off the hotplate burners.

3. Smother the flames with a fire blanket or damp cloth to extinguish the fire. Do
not use water or a fire extinguisher as the force of it may
spread the burning fat or oil over the edge of the pan.

4. Leave the pan for at least 60 minutes before moving it.

14

GRILLING

GRILL PAN HANDLE

The grill pan handle is detachable from the pan, to facilitate cleaning and storage. The han­dle can be either detachable from or fixed to the pan. For a fixed handle remove the screw
and washers from the grill pan bracket, tilt the handle over the recess adjacent to the brack­et (1), slide it towards the centre of the pan (2) and let the handle locate over the bracket
(3). Replace screw and washers and ensure that they are fully tightened up. For a detach­able handle remove screw and washers from the grill pan and keep in a safe place.

Please note, if a fixed handle is required, grill pan is unable to be kept in the Fan Oven with
door closed, but may be stored in the Top Oven with door closed.

1111111111111111111111111111111111111111123

Door position
for Grilling.

15

GRILLING

NEVER ALLOW YOUNG CHILDREN NEAR THE APPLIANCE WHEN THE GRILL IS IN
USE AS THE SURFACES GET EXTREMELY HOT.

GRILLING SHOULD NEVER BE UNDERTAKEN WITH THE GRILL / TOP OVEN DOOR
CLOSED OR WITHOUT THE REMOVABLE ROOF.

DO NOT LINE THE GRILL PAN WITH ALUMINIUM FOIL.

NOTE: During use the grill compartment becomes hot.

The grill control is designed to provide variable heat control of both left and right hand grill
elements on together or the left hand element only, depending upon which direction the
control knob is rotated. With the control knob rotated clockwise from the off position, both
the elements will come on together, and with the control rotated anti-clockwise from the off
position, the single left hand element only will come on. Do not operate the Top Oven
control when grilling.

Please note that the Grill will not operate unless the Top Oven control is in the Off position.

Open the Grill Chamber/Top Oven door

Preheat the grill at 4 setting for approximately 5 minutes.

When toasting/grilling, the rod shelf is placed in either the second or third runner from the
bottom. The grill pan is placed on the shelf and pushed back to correctly position it
centrally under the grill element. Leave the control at 4 for toast, and for sealing and fast
cooking of foods. For thicker foods requiring longer cooking, turn the switch to a lower
setting after the initial sealing on both sides at 4. The thicker the food, the lower the control
should be set.
Food which requires browning only should be placed under the hot grill directly on the shelf
in the second or third runner from the bottom of the oven, according to the depth of the dish.

NOTE: Take care when removing a hot grill pan to avoid spillage.

After use, always return controls to their off position.

Care should be taken to avoid touching elements inside the compartment when
they are in use.

When not in use the grill pan can be stored on the floor of the top oven

16

TOP OVEN – CONVENTIONAL COOKING

The heat for conventional cooking in the Top Oven is provided by the grill element and
the element under the floor of the oven. It is ideal for the slow cooking of cheaper cuts of
meat in casseroles etc but can also be used for small joints of meat up to 1 .5kg (3lb).

Detailed charts covering suggested temperatures and shelf positions for cooking are
given in the recipe book supplied.
The Top Oven can be used either independently to cook small quantities of food or in
conjunction with the Main Oven to provide additional cooking space.
To use the oven proceed as follows:

• The shelf should be positioned on the first or second runner from the bottom.

• Set the Top Oven control to the required temperature the top oven light will come on.
Wait for the thermostat light to go off indicating that the oven has reached the right
temperature.

25mm (1in)

• The food to be cooked should be placed in the centre of the shelf with a gap of at least
25mm (1 in) between it and the grill element. This should avoid burning and ensure
even cooking.

• Do not place food or dishes on the floor of the oven.

PLATEWARMING IN THE TOP OVEN

Plates and dishes placed on the floor of the Top Oven will be heated when the Main Oven
is in use. When the Main Oven is not in use (for instance when a meal is being cooked on
the hob) place the plates and serving dishes on the shelf using the bottom runner, and
turn the Top Oven control to approximately 100°C. A maximum time of 10-12 minutes is
all that is required to heat the plates and dishes.

NEVER operate the grill control when using the Top Oven for cooking or for warming
plates and dishes.

WARNING: DO NOT PUT DELICATE CHINA OR ITEMS WHICH COULD BE
AFFECTED BY HEAT INTO THE OVEN.

17

MAIN OVEN – FAN COOKING

The heat for Fan Cooking in the Main Oven is provided by an element situated at the
back of the oven, around the fan.
Fan cooking is ideal for large poultry or joints of meat, reducing cooking times and often
eliminating the need for preheating the oven. It is also ideal for batch cooking where food
is cooked on more than one level, because the forced circulation of hot air gives an even
temperature from the top to the bottom of the oven.
Detailed charts covering suggested temperatures and shelf positions for Fan Cooking are
given in the recipe book supplied.

To use the oven proceed as follows:

• The shelves should be evenly spaced. To avoid unnecessary cleaning, shelves which
are not in use should be removed from the oven.

• Set the Main Oven control to the required temperature. Pre-heating is not normally
necessary, but some foods such as bread, scones and Yorkshire pudding do benefit
from being placed in a hot oven.

• Place the food to be cooked in the centre of each shelf to allow for even air circulation
around the food.

THE ‘ECO’ SETTING 90OC

This is used for slow cooking, keeping food warm and warming plates for short
periods. Extra care must be taken when warming bone china as it may be damaged
if too hot.

Some advantages of slow cooking are:

The oven stays cleaner because there is less splashing.

Timing of food is not as critical, so there is less fear of overcooking.

Inexpensive cuts of meat are tenderised.

Fully loading the oven can be very economical.

Cooking times can be extended in some cases by up to 2hrs.

Bearing in mind these advantages, it makes sense to cook larger quantities of food
than required and store them in a freezer to be used cold or for re-heating. It is
important to follow the guidelines given for preparing food using the ‘Eco’ setting.

To operate Economy setting (Fan oven only)

To operate turn the main oven thermostat to the ‘E’ setting at 90˚C

18

USING THE ‘ECO’ SETTING

Points to bear in mind when preparing food:–

1. Make sure all dishes will fit into the oven before preparing the food.

2. All dishes cooked by the ‘Eco’ setting should be cooked for a minimum of 6
hours. They will 'hold' at this setting for a further hour but marked
deterioration in appearance will be noticed in some cases.

3.

Joints of meat and poultry should be cooked at fan oven 170oC
before turning to the Eco setting.

4. Meat over 2.7 Kg. (6 lbs) and poultry over 2 Kg. (4 lbs. 8oz) are unsuitable for

the Eco setting.

5. Always stand covered joints on a rack over the meat tin, to allow good air
circulation.

6. Pork joints can only be cooked, if by testing with a meat thermometer and
internal temperature of at least 88oC is reached.

7. This method is unsuitable for stuffed meat and poultry.

8. Always bring soups, casseroles and liquids to the boil before putting in the
oven.

9. When casseroles are used, cover the food first with foil and then the lid to
prevent loss of moisture.

10.Always thaw frozen food completely before cooking.

11.Root vegetables will cook better if cut into small even sized pieces.

12.Always adjust the seasoning and thickenings at the end of the cooking time.

13.Egg and fish dishes need only 1-5 hours cooking and should be included in
day cooking sessions, where they can be observed from time to time.

14.Dried red kidney beans must be boiled for a minimum of ten minutes after
soaking, before inclusion in any dish.

for 30 mins

Storage and Re-heating of Food

1. If food is to be frozen or not served immediately, cool it in a clean container
as quickly as possible.

2. Thaw frozen food completely in the refrigerator before re-heating.

3. Re-heat food thoroughly and quickly either on the hotplate or in the fan oven,

170oC and then serve immediately.

4. Only re-heat food once.

19

Time (approx.)

(1lb) + 20 mins extra

20-25 mins per 450g

C

o

160/180

Temperature

(1lb) + 25 mins extra

25-30 mins per 450g

(1lb) + 25 mins extra

20-30 mins per 450g

160/180

25-30 mins per 450g

160/180

C

o

(1lb) at 150/160

13-15 mins per 450g

(1lb) + 25 mins extra

160/170

(1lb) + 20 mins extra

18-20 mins per 450g

160/180

C

o

- 2 Hrs

2

/

1

1

450g at 150

allow 12 mins per

140-150

Pre-

heat

Meat

in Oven

Position

Time (approx.)

Top Oven Cooking Fan Oven Cooking

C

o

OVEN TEMPERATURE CHARTS – MEAT

Temperature

No

Beef

No

Lamb

No

Pork

(1lb)

+ 35 mins over.

35-40 mins per 450g

35 mins per 450g (1lb)

170/180

+ 40 mins over

40 mins per 450g (1lb)

40 mins per 450g (1lb)

190/200

170/180

190/200

No

Veal

from

Runner 1

bottom

of oven.

No

Chicken/ Turkey

up to 4kg (8lb)

(1lb)

(1lb) + 40 mins over

40-45 mins per 450g

40-45 mins per 450g

170/180

25-30 mins per 450g

190/200

170/180

No

Turkey 4 to 5.5kg

(8 to 12lb)

No

Casserole

over 5.5kg (12lb)

hrs

2

/

1

(1lb)

2-2

(1lb) + 25 mins over

25-30 mins per 450g

150

190/200

C

o

C Poultry: 90

C

C

o

o

o

C Lamb: 80

C Pork: 90

C Veal: 75

o

o

o

20

Pre-

Meat

heat

Beef/ Lamb

Meat

Yes

Yes

Yes

(slow roasting)

Beef/ Lamb

(foil covered)

Pork

Yes

Yes

(slow roasting)

Pork

(foil covered)

Veal

(slow roasting)

Yes

Yes

Veal

(foil covered)

Poultry/Game

(slow roasting)

Yes

Yes

Poultry/Game

(foil covered)

Casserole

Well Done: 75

Medium: 70

If using aluminium foil, never: 1. Allow foil to touch sides of oven. 2. Cover oven interior with foil. 3. Cover shelves with foil.

The most accurate method of testing the readiness of joints of meat or whole poultry is to insert a meat thermometer into the thickest

part of a joint, or the thickest part of poultry thighs, during the cooking period. The meat thermometer will indicate when the required

internal temp has been reached.

Beef - Rare: 60

OVEN TEMPERATURE CHARTS – BAKING

8-10

15-20

20-25

Time in mins.

C

o

210/220

170/180

160/170

Temperature

Yes

Pre-

heat

Oven

Position in

Runner 1 from

bottom of oven.

10-15

Runner 1

Runner 1 from

bottom of oven.

20-25

20-30

Time in mins.

Top Oven Cooking Fan Oven Cooking

C

o

210/220

180/190

170/180

Temperature

15-20

12-15

170/190

180/200

Yes

Yes

Runner 1 from

Runner 1 from

bottom of oven.

bottom of oven.

20-25

10-15

180/190

200/210

75-90

140/150

Runner 1

60-75 7 inch

150/160

45-50

on size

Depending

130/140

190/200

Runner 1

Runner 1 from

on size

Time Dependent

Time Dependent

140/150

190/200

40-45

on use

Dependent

190/200

180/190

Yes

Runner 1 from

bottom of oven.

on recipe

Runner 2 from

bottom of oven.

bottom of oven.

30-40

on recipe

Time Dependent

200/210

190/200

20-25

105-135

190/200

130/140

Yes

Runner 1

Runner 2 from

bottom of oven.

20-30

90-120

200/210

140/150

40-50

45-50

140/150

200/210

Yes

Runner 1

Runner 1

40-50

30-45

150/160

200/210

180-240

80-90

No

Runner 2 from

bottom of oven.

150-180

100

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Pre-

heat

Food

Baking

Scones

Small Cakes

Sponge Sandwich

(fatless)

Victoria Sandwich

Swiss Roll

Semi-rich Fruit

cakes

Rich Fruit Cakes

Shortcrust Pastry

Puff Pastry

Yorkshire Pudding

Individual Yorkshire

Puddings

Milk Pudding

Yes

Baked Custard

Bread

Note: If soft margarine is used for cake making, temperatures recommended by the
manufacturers should be followed. Temperatures recommended in this chart refer to
cakes made with block margarine only.

Yes

Meringues

21

CARE AND CLEANING

Switch off the electricity supply and allow the cooker to cool before
cleaning the appliance.

Clean the cooker regularly and wipe up spills soon after they occur to
prevent them from becoming burnt on. Never use biological washing
powder, caustic cleaners, harsh abrasives, scouring pads, aerosol cleaners
or oven chemical cleaners of any kind.

Before moving your cooker ensure that it is cool and note that it is heavy
(approximately 70 kg 155 lbs), so you may require assistance. To move the

cooker forward, open the grill door and with both hands positioned under the roof
of the compartment, lift and pull forward. Replace by pushing the cooker
backwards. Check that the cooker is level. Take care to ensure that any floor
covering is not damaged.

OVEN STAYCLEAN LININGS

The oven roof, back and side linings are coated with a special enamel
which has a continuous cleaning action. The higher the oven temperature
the more effective the action. In most cases this cleaning operation will
proceed during normal cooking. However, if roasting is done frequently, or
high temperatures are not used regularly, it may be necessary to run the
oven empty at 230oC for about two hours.
It should not normally be necessary to clean the linings with water, but if
desired, wipe them over with a soapy cloth, followed by a wipe with a
damp clean cloth.

REPLACEMENT OF OVEN LIGHT BULB

Light bulbs are not covered by the manufacturer’s guarantee.
A new 15W, 300oC rated SES bulb can be obtained from your cooker
supplier or any major electrical retailer.

1. To avoid an electric shock hazard disconnect the electricity supply to
the cooker.

2. Remove the shelves from the oven.

3. Unscrew the lens using a thick cloth to protect your fingers in the
unlikely event of a lens fracture.

4. Unscrew bulb.

5. Fit new bulb and refit lens.

22

CARE AND CLEANING

COOKER FINISH CLEANING METHOD

Vitreous Enamel

Hotplate, hotplate front trim,
burner caps, roasting dish,
grill pan, main oven base,
inside of grill compartment,
inside of doors.

Paint

Side trims, plinth, fascia
bottom trim, fascia end
caps, side panels.

Aluminium

Hotplate side trims, hotplate
burner bodies, lid rear trim,
rear flue grille.

Glass As for enamel cleaning. Polish with a clean dry

Chromium Plating

Oven shelves, grill pan grid,
grill pan handle support

Plastic

Grill pan handle, door
handles, control knobs

Cloth wrung out in warm soapy water. Stubborn
stains can be removed with a cream paste,
liquid cleaner or by rubbing with fine steel wool
soap pads.
Check that the cleaning agent is approved by the
Vitreous Enamel Association.

Wash with a cloth wrung out in warm soapy water
only.
DO NOT USE ABRASIVES.

Similar to paint cleaning above. Use a nylon
brush to remove any cleaning materials, water or
dirt from the hotplate burner bodies.

cloth or kitchen roll.

Wipe with a cloth wrung out in warm soapy water.
A fine steel wool soap pad e.g. Brillo, Ajax, or a
chrome or stainless steel cleaner may be used.

Wipe with a cloth wrung out in warm soapy water.
Stubborn stains can be removed with a cream
cleaner.

23

CARE AND CLEANING

Take particular care not to damage the inner surface of the door inner
glass that is coated with a heat reflective layer. Do not use scouring pads,
or abrasive powder, which will scratch the glass. Ensure that the glass
panel is not subjected to any sharp mechanical blows.

Stubborn stains can be removed by using a fine steel wool soap pad.
soiling the inner glass panel may be cleaned, while still warm, without removing it
from the door. After cleaning, rinse and dry with a soft cloth.

CLEANING THE DOORS

SIDE OPENING DOORS
Cleaning the door glass is the same as the drop down doors, except take
care to support the weight of the inner glass when removing and refitting.

DROP DOWN DOORS
Remove the door inner glass as follows.

1. Open the door fully and unscrew the two screws securing the glass panel so
that the securing brackets can be turned. There is no need to remove the screws
completely.

2. Turn the brackets so that the glass can be
removed and cleaned at the sink (Fig. 1.)

Fig. 1.

For slight

Glass

3. The inside of the outer door glass can now be cleaned while still fitted to the
cooker.

NEVER OPERATE THE COOKER WITHOUT THE INNER DOOR
GLASS IN POSITION.

Refit the door inner glass as follows.

1. NOTE: The inner door glass has a special reflective coating on one side.
Replace the door inner glass so that the statement: “IMPORTANT THIS FACE
TOWARDS THE OVEN” can be read from the inner side of the door.

2. Turn the two securing brackets back to their
original position to retain the glass and tighten
the screws. (Fig. 2.)

24

Fig. 2.

Glass

IF SOMETHING GOES WRONG ...

.... don’t panic

Just quickly check these points before
calling a Hotpoint engineer:

1. Check that the mains supply is
switched on.

2. Check that the Automatic Cooking
Symbol (Auto) on the Timer is not
flashing, if it is switch the oven back
to Manual control (see timer
instructions).

3. If using the Grill in the Top Oven
make sure that the Top Oven
Control is set to ‘O’ Off.

If it still won’t work ..

Ring

Service (see back cover)

☎

Spare Parts

Please remember your new appliance is a complex piece of equipment.

‘DIY’ repairs or unqualified and untrained service people may put you in danger,
could damage the appliance and might mean you lose cover under Hotpoint’s
Parts Guarantee.

If you do experience a problem with the appliance don’t take risks; call in
Hotpoint’s own Service Engineer. The address and telephone number of your
nearest Hotpoint Service Office is in your local telephone directory.

Our spare parts are designed exclusively to fit only Hotpoint appliances. Do not
use them for any other purpose as you may create a safety hazard.

25

INSTALLATION INSTRUCTIONS

Prior to installation, ensure that the local distribution conditions (nature of the gas
and gas pressure) and the adjustment conditions are compatible. The adjustment
conditions for this appliance are stated on the rating label which is fitted behind
the bottom of the main oven door seal.
This appliance is not designed to be connected to a combustion products
evacuation device. It must be installed and connected in accordance with current
installation regulations. particular attention should be given to the relevant
requirements regarding ventilation.

MODEL NUMBER EG71
Category Il2H3+ (GB. IE)

These models are set to burn NATURAL GAS (G20) at 20mbar and can be con­verted for use on BUTANE (G30) at 28-30mbar and PROPANE (G31) at 37mbar
with the use of a service kit available from our service and spares department
(see rear page).

GAS SAFETY (INSTALLATION & USE) REGULATIONS

It is the law that all gas appliances are installed by competent persons in
accordance with the current edition of the above regulations. It is in your interest
and that of safety to ensure compliance with the law.

In the UK, CORGI registered installers work to safe standards of practice.
The cooker must also be installed in accordance with BS 6172.
Failure to install the cooker correctly could invalidate the warranty liability claims
and could lead to prosecution.

LOCATION

The cooker may be located in a kitchen, kitchen/diner or a bed-sitting room, but
not in a room containing a bath or shower. The cooker must not be installed in a
bed-sitting room of less than 20m3.
When adjusted for use on BUTANE (G30) or PROPANE (G31) the cooker must
not be installed in a room or internal space below ground level, e.g. in a base­ment.

PROVISION FOR VENTILATION

The room containing the cooker should have an air supply in accordance with
BS 5440: Part 2.
The room must have an opening window or equivalent; some rooms may also
require a permanent vent. If the room has a volume between 5 and 10m3, it will
require an air vent of 50cm2effective area unless it has a door which opens
directly to outside. If the room has a volume of less than 5m3, it will require an air
vent of 100cm2effective area. If there are other fuel burning appliances in the
same room, BS 5440: Part 2 should be consulted to determine air vent require­ments.

26

INSTALLATION INSTRUCTIONS

TECHNICAL DATA

DIMENSIONS

Height 900 - 915mm
Width 600mm
Depth 595mm (excluding door handles)

GENERAL

Gas connection Rp 1/2(1/2” BSP female)
Gas Supply Natural gas G20 at 20 mbar. Can be converted

(with a service kit) for propane G31 at 37mbar and

butane G30 at 28-30mbar
Pressure test point Front left hotplate burner injector.
Gas rate adjustment None
Aeration adjustment None
Electrical connection 4mm2 twin and earth.

230-240V a.c. 50Hz.
Total heat input Gas Natural gas 9.8kW

LPG 9.6kW (700g/hr)
Total heat input (Electric) 4.74 - 5.16kW

Burner

Front left and

rear right

hotplates

Front right

and rear left

hotplates

Grill 2.66kW

Top Oven

Main Oven

Electrical

Heat input

1.86kW

2.50kW

Heat input

3.0kW

1.8kW

injector

134

109

Butane (G30) or Propane (G31)Natural Gas (G20)

Heat input Gas rate

3.0kW

1.8kW

220g/hr

130g/hr

Injector

90

72

27

INSTALLATION INSTRUCTIONS

SPACE FOR FIXING

The cooker can be close fitted below hotplate level. This requires a
minimum distance of 600mm between cupboard units of hotplate height.

When installing next to a tall cupboard, partition or wall, for a minimum
distance of 400mm above hotplate level, allow a side clearance of at least
65mm.

The diagram below illustrates the minimum clearance between the cooker
and adjacent walls, cupboards etc.

The wall behind the cooker between the hotplate and 450mm above, and
the width of the cooker, must be a non-combustible material such as
ceramic wall tiles.

If the cooker is to be fitted
close to a corner base
unit on the left hand side,
ensure that there is a
clearance of at least
50mm to allow the oven
door to open fully for
when removing oven
shelves.

400 mm Min

840 mm Min

65 mm Min

600 mm Min

COOKER HOODS

If a cooker hood is to be installed, refer to the cooker hood manufacturers’
instructions regarding fixing height.

UNPACKING THE COOKER

Unpack the components from inside the grill and oven: Check that the
following parts are present:
Grill pan and grid Meat pan
Pan supports (4) Main oven shelves (2)
Enamelled burner caps (4) Literature
Aluminium burner bodies (4)

28

INSTALLATION INSTRUCTIONS

LEVELLING

Two rear wheels and two front feet are fitted which can be adjusted up or down to set

915mm) and level the cooker.

1. The rear wheels can be raised or lowered from the BACK of the cooker by
adjusting the levelling screws ‘A’ in the plinth.

2. The front feet can be simply screwed in or out to lower or raise the front of the
cooker.

the height (

CAUTION: Some soft floor coverings may get damaged if the cooker is not moved

carefully.

NOTE: Ensure oven shelves are level by using a spirit level on the rod shelves

VIEWED FROM REAR

STABILITY BRACKET

The back of the cooker has a slot for engagement of a stability bracket, which can
be obtained, as an extra, from your cooker supplier.

CONNECTING TO GAS SUPPLY

The cooker is designed to match the depth of standard 600mm worktops. An
adaptor backplate should, therefore, be fitted within the shaded area shown to
allow the cooker to be pushed fully to the wall.

GAS
BACKPLATE
POSITION

220mm

70mm

125mm

REAR OF
COOKER

450 mm

STABILITY
BRACKET
POSITION

635mm

SLOT FOR
STABILITY
BRACKET

Connection to the cooker should be made with an approved appliance flexible
connection to BS 669. Hoses connected to LPG should be suitable for LPG and
capable of withstanding 50mbar pressure A length of 0.9 to 1.25m is
recommended. The length of hose chosen should be such that when the cooker is
in situ, the hose does not touch the floor.
The temperature rise of areas at the rear of the cooker that are likely to come in
contact with the flexible hose do not exceed 70

o

C.

29

ELECTRICAL INSTALLATION

WARNING - THIS APPLIANCE MUST BE EARTHED

Your cooker should have been checked to ensure that the voltage corresponds with your
supply voltage, which is stated on the rating plate. This is situated adjacent to the bottom
left hand main oven door hinge. The cooker must be connected by a qualified electrician
to a suitable double - pole control unit with a minimum rating of 32A and a minimum
contact clearance of 3mm, which should be fitted adjacent to (but not above) the cooker,
in accordance with IEE regulations.

The power supply cable should conform to BS6004 with a conductor size of 4mm2.

The control unit should be easily accessible in the event of an emergency.

This appliance conforms to EN55014 regarding suppression of radio and television
interference.

Access to the mains terminals is gained by removing the rear access cover.

The mains cable must pass through the cable clamp adjacent to the terminal block, and
the screws must be fully tightened. Sufficient cable should be used to allow the cooker to
be pulled out for servicing.

Take care not to trap the mains cable when pushing the cooker into its final position.

Never mount the cooker on a platform.

OPERATIONAL CHECKS

After installation, check for gas soundness. The supply pressure can be checked at one of
the hotplate burner injectors.

Check that the hotplate burners ignite correctly and burn with a steady flame. Check for a
steady flame on the low setting.

Instruct the user on the operation of the cooker.

30

HOTPOINT SERVICE COVER

Satisfaction Guaranteed or Your
Money Back

Hotpoint gives you a unique ‘Satisfaction
Guaranteed’ promise – valid for ninety days after
you have purchased your Hotpoint product. If there
is a technical problem with your Hotpoint appliance,
just call Hotpoint Service (see back page). If
necessary we will arrange for an engineer to call. If
the technical problem is not resolved under this
Guarantee, Hotpoint will replace your appliance or,
if you prefer, give you your money back. Your
statutory rights are not affected, and the Guarantee
is additional and subject to the terms of Hotpoint’s
Five Year Parts Guarantee.

Hotpoint’s Free Five Year
Guarantee

From the moment your appliance is delivered
Hotpoint guarantees it for FIVE YEARS.

• In the Five Years all replacement parts are FREE

provided that they are fitted by our own Service
Engineer. During the first year our Engineer’s
time and labour is also free.

• Our guarantee covers loss of food in our
refrigeration and freezer products up to £250
during the first year, subject to verification by one
of our engineers.

• After the first year we will charge for our
Engineer’s time and labour. We do, however,
operate a range of Service Plans (see opposite)
which, for an annual payment, enables you to
cover any repair costs which may be necessary.

• All our service repairs are guaranteed for twelve
months in respect of our labour and any parts
fitted.

• The appliance must be used in the United
Kingdom, and must not be tampered with or
taken apart by anyone other than our own
Service Engineers.

• You may, however, buy parts which can be
safely fitted without specialist knowledge or
equipment. The correct fitting of such parts,
provided they are genuine Hotpoint spares, will
not affect your Guarantee. Parts are available
from our Hotpoint Spares Centres (see back
page).

• Our guarantee does not cover the cost of any
repair, or loss of food in refrigeration products,
due to power failure, accidents or misuse. Nor
does it cover the cost of any visits to advise you
on the use of your appliance. Please read
thoroughly the instruction book supplied with this
appliance.

• If at any time during the Guarantee period we are
unable to repair your appliance, we will refund
any repair costs paid to us in the previous twelve
months. We will also offer you a new appliance at
a reduced charge instead of a repair.

• Our Guarantee is in addition to and does not
affect your legal rights.

• Should you need independent advice on your
consumer rights, help is available from your
Consumer Advice Centre, Law Centre, Trading
Standards Department and Citizens Advice
Bureau.

• All Hotpoint servicing is carried out by our own
Service Organisation located throughout the
United Kingdom and Eire. We will be happy to
deal with any problems which you may have.

Hotpoint’s Extended Warranties

Whether you have just one or a number of Hotpoint
appliances in your kitchen, Hotpoint has a range of
Service Plans to give you complete peace of mind.
They enable you to extend your one year labour
guarantee so that you can have repairs completed
FREE during the membership period.

Service Cover

We offer a number of payment methods; cheque,
credit card or you can spread the cost and pay by
direct debit (full details can be obtained on Free
phone [phone]). This covers you for all repairs
during the period of cover, which can be from 1 to 4
years. Service Cover also includes loss of food, up
to the value of £250, in refrigeration appliances.
There is also an option of Service Cover with
Maintenance at an additional cost. This includes an
annual Electrical and Safety check and replacement
of any parts as necessary.

Kitchen Cover

An annual payment covers you for all repairs for all
your Hotpoint appliances which are less than ten
years old. It also covers the cost of loss of food up
to £250 in our refrigeration and freezer products.
There is also the option of Kitchen Cover with
Maintenance at an additional cost. Any additional
Hotpoint appliances purchased after you have
joined Hotpoint Kitchen Cover will automatically be
included during the annual period of cover without
further charge.

Appliance Registration

To ensure that you have the opportunity to benefit
from any of the above Service Schemes and other
offers you should complete and return immediately
the Appliance Registration Form/Questionnaire
supplied with this appliance. Full details and costs
of our Service Schemes, together with an
application form, will be sent to you at the end of the
first year of the guarantee.

Annual Safety/Maintenance Checks

Hotpoint strongly recommends that all its
appliances are regularly checked for electrical and
mechanical safety, whether or not they are covered
by a Service Plan. Worn door gaskets or hoses may
cause a leak on an appliance, which could become
dangerous if neglected.

Proof of Purchase

For future reference please attach your purchase
receipt to this booklet and keep it in a safe place.

Spares and Accessories

Spares and accessories can be ordered from your
local Hotpoint Spares Centre (see back page),
using the order form enclosed.

NOTE: Our Engineers will use every effort to avoid
damage to floor coverings and adjacent units when
carrying out repairs/service work, but in locations
where the Engineer advises you that it will be
impossible to move appliances without risk of
damage, he will only proceed with your approval
that no liability is accepted.

31

Key Contacts

Service

Hotpoint has the largest appliance manufacturer’s service team in
Europe, trained specialists directly employed by us to ensure your

complete confidence.

Repair Service

UK: 08709 066 066

Republic of Ireland: 1850 302 200

You will be asked for the following information:-

Name, address and postcode.

Telephone number

Model / Serial number of the appliance

Clear and concise details of the query or fault

Place and Date of purchase

(Please keep the receipt as evidence will be required when the engineer calls).

Extended Warranty

To join: UK 08709 088 088

Republic of Ireland: 1850 502 200

Genuine Parts & Accessories

Mail Order Hotline

UK: 08709 077 077

Republic of Ireland: [phone]

For further product information

All Hotpoint Services are offered as an extra benefit and do not affect your statutory rights.

General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB

PRINTED BY SIMLEX.FOUR ASHES, WOLVERHAMPTON. March 2001 Part No. 4866200082-01

08701 50 60 70