Before installation, fill in the product details on the back cover of this book.
The information can be found on the rating plate.
To the User:
You must read the instructions prior to installing and using the appliance and
then retain them for future reference.
Page 2
PLEASE READ THIS BOOKLET CAREFULLY.
ContentsPage
Introduction3
Safety Information - Always4
Never 5
The main parts of your Double Oven6
The cooking systems in your Double Oven7
Temperature Conversion Chart 8
Controls 9
Oven Timer Operation10-15
Grill Pan and Handle 16
Operation when using Top Oven for Grilling 17
Guide for Grilling18
Using the Top Oven as a Convection Oven19
Operation when using the Top Oven as a Convection Oven20
Cooking Temperature Charts 21-22
Using the Main Oven for Fan Cooking23
Operation when using the Main Oven for Fan Cooking24
Using the Main Oven for other Functions 25-26
Care and Cleaning27-31
Installation Instructions 32-35
If Something Goes Wrong36-37
Hotpoint Service Cover38
Key ContactsBack Cover
Retention of this Instruction Book
This Instruction Book must be kept handy for reference as it contains
important details on the safe and proper use of the appliance.
If you sell or pass the appliance to someone else, or move house and leave it
behind, make sure this Book is also provided so the new owner can become
familiar with the appliance and safety warnings.
2
Page 3
Introduction
Your new appliance is guaranteed* and will give lasting service. This guarantee is only
applicable if the appliance has been installed in accordance with the installation
instructions detailed in this booklet.
To help make best use of your cooking equipment, please read this booklet carefully.
The appliance is designed specifically for domestic use and responsibility will not be
accepted for use in any other installation.
When the cooker is first used an odour may be emitted,
To help remove the ‘new’ smell, heat up the empty ovens to maximum temperature for a
minimum of two or three hours, keeping the oven doors closed. Ensure that the room is
well ventilated (e.g. open a window or use an extractor fan) and that persons who may be
sensitive to the odour avoid any fumes.
It is suggested that any pets be removed from the room until the smell has ceased.
This odour is due to temporary finish on oven liners and elements and also any moisture
absorbed by the insulation.
* The guarantee is subject to the provisions that the appliance:
(a)Has been used solely in accordance with the Users Instruction Book.
(b)Has been properly connected to a suitable supply voltage as stated on the
rating plate attached to this equipment.
(c)Has not been subjected to misuse or accident or been modified or repaired by
any person other than the authorised employee or agent.
(d)Has been correctly installed.
This appliance conforms to the following EEC Directives:
this will cease after a period of use
Electromagnetic Compatibility Low Voltage Equipment
89/336/EEC73/23/EEC
92/31/EEC 93/68/EEC
93/68/EEC
3
Page 4
Safety Information
When used properly your appliance is completely safe but as with any electrical
product there are certain precautions that must be observed.
PLEASE READ THE PRECAUTIONS BELOW BEFORE USING YOUR APPLIANCE.
Always
Always make sure you remove all packaging and literature from inside the
●
oven and grill compartments before switching on for the first time.
Always make sure you understand the controls prior to using the appliance.
●
Always keep children away from the appliance when in use as the surfaces
●
will get extremely hot during and after cooking.
Always make sure all controls are turned off when you have finished cooking
●
and when not in use.
Always stand back when opening an oven door to allow any build up of steam
●
or heat to disperse.
Always use dry, good quality oven gloves when removing items from the
●
oven/grill.
Always take care to avoid heat/steam burns when operating the controls.
●
Always turn off the electricity supply at the wall switch before cleaning and
●
allow the appliance to cool.
Always make sure the shelves are in the correct position before switching
●
on the oven.
Always keep the oven and grill doors closed when the appliance is not in use.
●
Always take care when removing utensils from the top oven when the main
●
oven is in use as the contents may be hot.
Always keep the appliance clean as a build up of grease or fat from cooking
●
can cause a fire.
Always follow the basic principles of food handling and hygiene to prevent
●
the possibility of bacterial growth.
Always keep ventilation slots clear of obstructions.
●
Always refer servicing to a qualified appliance service engineer.
●
During use the oven becomes hot. Care should be taken to avoid touching
●
heating elements inside the oven,
SAFETY ADVICE
IN THE EVENT OF A CHIP PAN OR ANY OTHER PAN FIRE:
1.TURN OFF THE COOKER APPLIANCE AT THE WALL SWITCH.
2. COVER THE PAN WITH A FIRE BLANKET OR DAMP CLOTH, this will smother
the flames and extinguish the fire.
3. LEAVE THE PAN TO COOL FOR AT LEAST 60 MINUTES BEFORE MOVING IT.
Injuries are often caused by picking up a hot pan and rushing outside with it.
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE as the force of
the extinguisher is likely to tip the pan over. Never use water to extinguish
oil or fat fires.
4
Page 5
Safety Information
Never
Never leave children unsupervised where a cooking appliance is installed as
●
all cooking surfaces will be hot during and after use.
Never allow anyone to sit or stand on any part of the appliance.
●
Never store items above the appliance that children may attempt to reach.
●
Never remove the oven shelves whilst the oven is hot.
●
Never heat up unopened food containers as pressure can build up causing
●
the container to burst.
Never store chemicals, food stuffs or pressurised containers in or on the
●
appliance, or in cabinets immediately above or next to the appliance.
Never operate the grill with the door closed as this will cause the appliance
●
to overheat.
Never use the appliance as a room heater.
●
Never use the grill to warm plates.
●
Never dry any items on the oven doors.
●
Never install the appliance next to curtains or other soft furnishings.
●
Never allow children to play with the appliance controls.
●
Never use ‘steam cleaners’.
●
5
Page 6
The main parts of your Double Oven
WARNING: DO NOT TOUCH THE GLASS DOORS WHEN THE OVEN IS IN USE AS THESE
AREAS CAN BECOME HOT.
Stay Clean
side liner
Grill pan &
Food
support
Inner Door Glass
Stay Clean back panel
Stay Clean
side liner
Oven Fan
Meat Pan
(NOT ALL MODELS)
Model & Serial number
Top Oven Temperature Control
Grill Control
❍❍
Timer
❍ ❍ ❍ ❍ ❍ ❍
Main Oven Temperature Selector
❍
Grill/top oven
element
Oven Light
Oven Shelf
Top Oven Door
Oven Light
2 Oven Shelves
Inner Door
Glass
NEVER line the shelves, floor or sides of the oven or grill with aluminium foil as
overheating and damage may result.
6
Main Oven Door
Door Handle
Page 7
The Cooking Systems in your Double Oven
Your new oven is equipped with
three different cooking systems:
1
2
3
1. Conventional Heating(Top Oven) - with upper and
lower heat. This system is
particularly suitable for roasting
and baking on one shelf only.
2. Grilling (Top Oven) - Has a full
width, fully controllable grill. The
grill also has an economy setting
which enables you to use just the
left section.
NOTE: The oven door should
be open when grilling.
(See page 17.)
3. Fan Cooking (Lower Oven) - the fan
oven operates by constantly blowing
heated air from an element wrapped
around the fan into the oven. This gives
improved efficiency and, in general,
enables the use of lower temperatures
for cooking. It also means that there is
less need to be particular about shelf
positions and that you can bake at
more than one level simultaneously
(Batch Baking).
It should be noted that at the end of a cooking period there may be a momentary puff of
steam when the oven door is opened. This will disperse in a few seconds and is a
perfectly normal characteristic of an oven with a good door seal.
7
Page 8
Temperature Conversion Chart
The chart below gives details of comparisons of oven settings for gas conventional ovens
and fan oven in degrees ˚F and ˚C
GRILL SETTING CONTROLMAIN OVEN TEMPERATURE AND FUNCTION CONTROL
A
❍
TOP OVEN TEMPERATURE CONTROL
CONTROL MARKINGS
Control
Knob
A
B
C
Grill Setting Control
Top Oven Temperature
Main Oven Temperature &
Function Control
TIMER
B
❍❍
Description
Control
Function
Selects the heat at which the grill will cook the food.
Grill Control Settings:
1 = Low, 4 = High (BD32/42)
MIN - MAX (DY46)
100 - 220
or MAX
or
or
C
Selects the cooking temperature
(Degrees Centigrade) when using
the top oven as a conventional oven.
Fan Only Setting
- This is used to decrease the amount
Fan
of time required to defrost food
Only
items.
Oven Light Only
Oven
- Switches on the Main Oven Interior
Light
Light Only.
Main Oven Temperature Scale
80 - 230
or MAX
(In Degrees Centigrade).
- When cooking select the required
cooking temperature.
Cooling Fan:A gentle flow of air will be blown below the control panel when the grill
control is used and after a short period of time when the ovens are used.
Note: Whenever the appliance has been used, the cooling fan may run on or
restart itself after all the controls have been turned off. This indicates
that the appliance is still warm.
Oven InteriorThe oven lights are operated when their respective oven control is used.
Lights(N.B. Not all models have a top oven interior light).
The main oven has a light only position.
Slow CookingThe main oven has a “Slow Cook Setting” this can be used for slow
cooking, keeping food warm and warming plates for a short period.
Note: It is advisable to check that all oven controls have been switched off when
you have finished using the appliance.
9
Page 10
Oven Timer Operation
Note: Timer must be set to ‘Time of Day’ and ‘Manual’ before the ovens
can be used.
AUTOMATIC COOKING
The Top Oven and Main Oven can be controlled by the automatic timer. When the
timer control has been set for one oven, it is possible to use the other oven only
during the same automatic cooking programme.
NEVER operate the grill when the ovens are set to cook automatically
because the oven cavity can become warm and this may cause
bacterial growth in food.
HINTS ON AUTOMATIC COOKING
1.Select foods which will require the same cooking time and temperature.
2. To ensure food does not cool down and require reheating, set the end time
so the food is ready when you require it.
3.Always ensure that meat and poultry is defrosted before placing in the oven.
4.Whenever possible, take food out of the refrigerator and keep it as cool as
possible.
5.If cooking food that requires frying before placing in the oven for auto
cooking, keep the delay start time to a minimum.
6.Never place hot or warm food in the oven for delay start cooking as it could
cause the oven to be warm and produce harmful bacteria in the food.
7.We advise that dishes containing left-over cooked poultry or meat, e.g.
Shepherd's Pie, should not be cooked automatically if there is to be a delay
period.
8.Ensure that delay start times are kept to a minimum to prevent bacterial
growth in food.
9.Wine or beer may ferment and cream may curdle during the delay period so it
is best to add these ingredients just before serving.
10.Foods which discolour should be protected by coating in fat or tossing in
water to which lemon juice has been added, prior to placing food in the oven.
11.Dishes containing liquid should not be filled too full to prevent boiling over.
12. Food should be well sealed (but not airtight) in a container to prevent the
loss of liquid during cooking. Aluminium foil gives a good seal.
13.Always ensure that food is piping hot and cooked thoroughly before serving.
14.Only reheat food once.
10
Page 11
Know Your Timer
CLOCKFACE
The timer incorporates a 24 hour clock.
Ensure the correct time of day is always set, before using your cooker.
SYMBOLS
A ‘bell’ symbol will light up when you select a Minute Minder Period and will
remain lit for the period set.
At the end of the Minute Minder Period, the timer will emit an audible tone
and the ‘bell’ symbol will disappear.
The ‘cookpot’ symbol will light up either:–
– When the timer is in manual mode, or
– During the actual Cook Period.
‘AUTO’ will light up:–
– When the timer is first turned on it will flash. It will go out when a time
of day is set or when the timer is set to manual.
The ‘AUTO’ symbol will flash at the end of an Auto Cooking programme to
indicate that the programme has finished.
Here you can set a time period of up to 23 hours 59 minutes, that will count
down. When it reaches zero, the timer will emit an audible tone.
For Example: If you set 20 minutes, the audible tone will occur 20 minutes later.
AUTO COOKING PROGRAMME
Cook Period
Button
End Time Button
Manual Button
“+” and “–” Buttons
Cook Period is the actual length of time for which, the timer will switch the
oven(s) on as part of an “Auto Cooking” programme.
(e.g. If you set 2 hours, the food will be cooked for 2 hours).
The time of day at which you want an “Auto Cooking” programme to end.For Example: If you set a “Cook Period” for 2 hours, and “End Time” of 11:00.
The timer will switch the oven(s) on at 9:00 and turn the oven(s) off at 11:00.
You will hear an audible tone at 11:00, to indicate that the Auto Cooking
Programme has finished.
Notes:
-When setting an Auto Cooking programme you will need to set the oven
control(s) to the required temperature(s) when you set the timer.
- If an Auto Cooking programme has been set the oven(s) will only operate
during the pre-programmed time.
Needs to be pressed to cancel an Auto Cooking programme and return the
oven(s) to Manual operation.
Used to adjust the various timer function settings.
11
Page 12
Electronic Clock & Automatic Oven Timer
Operation
SETTING THE TIME OF DAY
Step 1 Make sure all oven controls are turned Off.
Step 2 Check the electricity supply to the cooker is turned on.
Step 3 When switched on the display will show 0.00 and the Auto symbol,
flashing intermittently.
Step 4 Press & hold in both the Cook Period & End Time buttons together.
Step 5 With the Cook Period & End Time buttons still held in, press either
the “+” or “–” buttons to set the correct time of day.
Note: You cannot adjust the time of day if the timer has been set for an
Auto Cooking Programme.
SETTING THE MINUTE MINDER
Step 1 Ensure the time of day is set correctly.
Step 2 Press and hold the Minute Minder button.
Step 3 With the Minute Minder button held in, set the required Minute
Minder period using the “+” and “–” buttons. A ‘bell’ symbol will light
up.
Release all buttons and the timer display will revert back to the time of day.
The ‘bell’ symbol will remain lit to signify that a Minute Minder period has
been set.
At the end of the set time an audible tone will be heard, and the ‘bell’ symbol
will disappear.
Step 4 To cancel the audible tone press the Minute Minder button.
Note 1When the Minute Minder has been set, the time remaining can be checked at any
time by simply pressing the Minute Minder button.
Note 2 If necessary the Minute Minder can be cancelled before the tone sounds by
pressing and holding the Minute Minder button and then at the same time
pressing the “–” button until 0.00 appears in the display window.
12
Page 13
Electronic Clock & Automatic Oven Timer
Operation
AUTO COOKING PROGRAMMES
There are two Auto Cooking programmes that can be selected using your timer:–
(a) To set the timer to switch the oven(s) On and Off Automatically
(b) To set timer to switch on immediately and OFF automatically after a set cook period.
a) TO SET THE TIMER TO SWITCH THE OVEN(S) ON AND OFF AUTOMATICALLY
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Step 1 Check that the correct time of day is set, if not follow instructions for setting the
time of day.
Step 2 Place food onto the correct shelf position in the oven and close the oven door(s).
Step 3 Press and hold in the Cook Period button.
The display will read 0.00 with the ‘cookpot’ symbol lit.
Step 4 With the Cook Period button still held in, set the required Cook
Period using the “+” and “–” buttons.
Release the buttons and the timer display will revert to the time of day with
the ‘Auto’ symbol and ‘cookpot’ symbol lit.
Step 5 Press and hold in the End Time button.
The display will read the earliest possible end time for the Cook
Period that you have set above.
The ‘Auto’ symbol and ‘cookpot’ symbol will be lit.
Step 6 With the End Time button still held in, use the “+” and “–” buttons to
set the ‘End Time’ (i.e. The time you require the oven to switch off).
Release all the buttons and the timer will revert back to the time of day.
The ‘Auto’ symbol will remain lit to signify that an Auto Cooking Programme
has been set. The ‘cookpot’ symbol will go out.
Step 7 Turn the oven control(s) to the required temperature, and if
At the end of the Automatic Cook Period the Auto Symbol will flash and an
intermittent bleeping sound will be heard.
The audible tone will continue unless cancelled.
The ‘Auto’ symbol will continue to flash until the timer is returned to Manual
operation (see below).
Step 8 Press the Manual button, the audible tone will be cancelled and the
oven(s) will be returned to Manual.
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Step 9 Turn the oven control(s) to the OFF position.
13
Page 14
Electronic Clock & Automatic Oven Timer
Operation
Note 1When cooking automatically the Cook Period can be checked at any time by
simply pressing the Cook Period button.
Note 2 When cooking automatically the End Time can be checked at any time by simply
pressing the End Time button.
b) TO SET TIMER TO SWITCH ON IMMEDIATELY AND OFF AUTOMATICALLY AFTER A SET
COOK PERIOD
Step 1Check that the correct time of day is set, if not follow instructions for setting the time of
Step 2Place food onto the correct shelf position in the oven and close the oven door(s).
Step 3Turn the oven control(s) to the required temperature, and if necessary select the
day.
appropriate oven function.
NOTE: The Cookpot
symbol disappears
Step 4 Press & hold in the Cook Period button, the display will read 0.00 and
the ‘cookpot’ symbol will light up.
With the Cook Period button still held in set the required Cook Period using
the “+” and “–” buttons. Example: 1hr 30 minutes (as shown).
Note: Cook Period is the length of time the food requires to cook.
Step 5 Release all buttons.
The timer display will revert to the time of day with the ‘Auto’ symbol lit &
‘cookpot‘ symbol remaining lit.
At the end of the Cook Period the ‘Auto’ symbol will flash and an intermittent
audible tone will be heard.
The audible tone will continue until cancelled.
The ‘Auto’ symbol will continue to flash until the timer is returned to Manual
operation (see below).
Step 6 Press the Manual button. The audible tone will be cancelled and the
oven(s) will be returned to Manual.
14
Step 7 Turn the oven control(s) to the OFF position.
Page 15
Electronic Clock & Automatic Oven Timer
Operation
TO CANCEL AN AUTO COOKING PROGRAMME BEFORE
THE COOK PERIOD HAS FINISHED.
Step 1 Turn the oven control(s) to the OFF position.
Step 2 Press the Manual button to return the oven(s) to “Manual”
operation.
The ‘Auto’ symbol will go out.
Note 1When cooking automatically the Cook Period can be checked at any time by simply pressing
OTHER NOTES ON TIMER OPERATION
1. When cooking Automatically the Cook Period can be checked at any time simply by pressing the
2. When cooking Automatically the End Time can be checked at any time by simply pressing the End
3. Having set a Cook Period and End Time an electronic device stores the information. The device
4. When setting an Auto Cooking Programme and a mistake is made, to clear:–
5. If at any time the display shows three flashing zero’s 0.00 and ‘Auto’, it is likely that the electricity
6. To set each function always press and hold the required function button and at the same time
the Cook Period button.
Cook Period button.
Time button.
within the timer will switch the oven(s) on and off at the required times.
(a) Press & release the Manual button.
(b) Start the sequence again.
supply to the oven has been interrupted. Reset the timer to the correct time of day.
The grill pan handle is detachable from the pan, to facilitate cleaning and storage.
The grill pan handle can be fixed as follows:
(a)
(b)
(c)
Step 1Step 2Step 3Step 4
Step 1 Remove the screw and washers from the grill pan bracket (a).
Step 2 Tilt the handle over the recess (b).
Step 3 Slide it towards the centre of the pan (c).
Step 4 Locate the handle over the bracket (d).
For a fixed handle, replace the screw and washers and ensure they are
fully tightened up. If a detachable handle is required, do not replace the
screw and washers.
Note: If a fixed handle is required, the grill pan cannot be kept in the main oven with the
door closed but may be stored in the top oven with the door closed, when the top oven
is not in use..
Grill Pan and Food Support
GRILL PAN
FOOD SUPPORT
Top Oven Shelf Positioning for Grilling
ENSURE SHELVES ARE FITTED CORRECT WAY UP.
(d)
16
3
2
1
DO NOT PLACE FOOD/UTENSILS DIRECTLY ON THE OVEN FLOOR
NOTE:- Preheat the grill if indicated on grill chart.
- The grill pan must be placed on the correct shelf and positioned centrally under the
grill element.
- Leave the control at 4 or MAX (depending on Model) for toast, and for fast cooking
of foods.
- For thicker foods requiring longer cooking, turn the switch to a lower setting after
the initial sealing on both sides at 4 or MAX (depending on Model). The thicker the
food, the lower the control should be set.
- DO NOT line the grill pan with aluminium foil, as this increases the amount of fat
spitting which can cause a fire.
- After use always return both controls to their OFF (0) position.
3
2
1
Page 17
Operation when using the Top Oven for Grilling
GRILL SETTING CONTROL
A
❍
TOP OVEN TEMPERATURE CONTROL
Step 1 Ensure oven timer is set to manual.
Step 2 Turn knob (A), clockwise for FULL grill or anti-clockwise for HALF grill, to
NOTE:Do not grill with the grill/top
Step 3 After use, turn the grill control (A)
Place the shelf in the correct position (see Grilling Guide).
Place the food/grill pan on the shelf, positioned centrally under the grill
element.
Leave the top oven door fully open.
select the grill setting MIN (1) – MAX (4).
NOTE: MIN (1) = Low, MAX (4) = High.
Grill Controls Example:
OR
4
MAX
oven door closed.
to the off position (0).
B
❍
= High Grill Setting (depending on model)
TIMER
C
❍
4
MAX
OR
DOOR POSITION
FOR GRILLING.
DO NOT allow young children near to the appliance when the grill is in use as the surfaces
get extremely hot.
17
Page 18
support
PAN TO BE USED
Grill pan and food
support
Grill pan and food
support
Grill pan and food
support
Grill pan and food
support
Grill pan and food
support
Grill pan and food
the shelf
Dish placed directly on
APPROXIMATE
SETTING
Guide to Grilling
FROM THE BASE
SHELF POSITION
5 MINUTES
PREHEAT FOR
COOKING TIME
(depending on Model)
OF THE OVEN
(depending on
5 - 10 minutes
Setting 4 or MAX
3 or 2
Model)
Setting 4 or
Setting 4 or MAX for 4
MAX
10 - 25 minutes
LOWER setting
minutes then reduce to
Setting 4 or MAX for 6-8
3 or 2
MAX
Setting 4 or
Setting 4 or
8 - 12 minutes
20 - 35 minutes
LOWER setting
minutes then reduce to
2
2
MAX
10 - 15 minutes
10 - 20 minutes
Setting 4 or MAX
3
Setting 4 or
15 - 20 minutes
seting
Setting 3 or lower
3
3 or 2
MAX
MAX
Setting 4 or
10 - 20 minutes
Setting 3 or lower
3 or 2
Setting 4 or
10 - 20 minutes
seting
Setting 4 or MAX
3 or 2
MAX
Setting 4 or
MAX
18
FOOD
Products
Toasting of Bread
Sausage, Bacon
Small cuts of meat,
Fillets
Chops etc.
Whole
Gammon steaks
Fish:
Fingers
products
Pre-cooked potato
Pizzas
eg. Cauliflower
Browning of food
Cheese
Page 19
Using the Top Oven as a Convection Oven
The top oven should be used to cook small quantities of food. The oven is
designed so that the grill element operates at a reduced heat output, this is
combined with a heating element situated underneath the floor of the oven. To
ensure even cooking of the food it is important that cooking utensils are
positioned correctly on the oven shelf so that the element is directly above. As a
guide, the front of the utensil should be approx.100mm (4”) from the front of
the shelf.
Note: Charts are a guide only, to suit personal taste and requirements, it may be
necessary to increase or decrease temperatures by 10˚C. It may also be necessary to
increase or decrease cooking times.
SHELF POSITIONING
ENSURE SHELVES ARE FITTED THE CORRECT WAY UP
3
2
1
DO NOT PLACE FOOD/UTENSILS DIRECTLY ON THE OVEN FLOOR
There should always be at least 25mm (1 inch) between the top of the food and
the grill element.
WARNING: Items stored in the top oven will get hot when the main oven is in use.
DO NOT allow young children near to the appliance when the top oven is in use as the
surfaces get extremely hot.
19
Page 20
Operation when using the Top Oven
as a Convection Oven
TOP OVEN TEMPERATURE CONTROL
Step 1 Check that the timer is in manual.
Step 2 Place the shelf in the correct position (see Oven Temperature Charts).
Step 3 Select the required cooking temperature, (100–220˚C or MAX depending
on Model) using control (B) (see Top Oven Temperature Charts).
The pilot light ( ● ) will immediately come on, and remain on until the oven
reaches the required temperature. The light will then automatically go off
and on during cooking as the oven thermostat maintains the correct
temperature.
Step 4 Place the food centrally on the shelf below the element ensuring the oven
door is closed.
NOTE: At the end of your cooking, always return control (B) to the OFF (O)
position.
PLATE WARMING
Place the plates/dishes on shelf position 1 from the base of the top oven, and turn
top oven temperature control (B) to 100˚C for 10-15 minutes.
Never use the grill setting control (A) when warming plates.
A
❍❍❍
B
C
TIMER
TOP OVEN UTENSILS
Do Not use: Meat Pans and Baking Trays larger than – 225mm x 300mm (9”x12”)
DO NOT use the grill pan or main oven meat pan as a meat pan in the top oven, as the
air circulation will be seriously restricted.
20
Page 21
8-10
15-25
Time in mins.
20-30
15-20
10-15
75-90
45-50
on size
Depending
on use
40-45
Dependent
20-25
40-50
105-135
45-50
180-240
˚C
210/220
Temperature
Yes
heat
Pre-
Oven
Position in
Runner 2 from
bottom of oven.
10-15
Time in mins.
Top Oven Cooking Fan Oven Cooking
˚C
210/220
Temperature
Oven Temperature Charts – Baking
Yes
heat
Pre-
160/170
170/180
No
Runner 2 from
bottom of oven.
20-25
180/190
Yes
180/190
No
Yes
Runner 2.
Runner 2 from
20-25
20-30
170/180
180/190
Yes
Yes
140/150
190/200
No
Yes
oven
Runner 1 or 2
Runner 2 from
bottom of oven.
from bottom of
bottom of oven.
10-15
60-75 7 inch
150/160
200/210
Yes
Yes
130/140
190/200
No
No
oven
Runner 1 or 2
from bottom of
on size
Time Dependent
140/150
Yes
Runner 1 from
bottom of oven.
Runner 1 or 2 from
on recipe
Time Dependent
Time Dependent
190/200
Yes
180/190
190/200
No
bottom of oven.
on recipe
200/210
Yes
190/200
Yes
Yes
bottom of oven.
Runner 1 or 2 from
Runner 1 or 2 from
20-30
30-40
200/210
190/200
Yes
Yes
130/140
140/150
No
No
Runner 1 from
Runner 1 from
bottom of oven
40-50
90-120
140/150
150/160
Yes
Yes
bottom of oven
bottom of oven.
80-90
200/210
No
Yes
Runner 1 from
Runner 2 from
bottom of oven
bottom of oven.
30-45
150-180
100
200/210
Yes
Yes
Food
Baking
Small Cakes
Scones
Victoria Sandwich
Sponge Sandwich
(fatless)
Swiss Roll
Semi-rich Fruit
cakes
Rich Fruit Cakes
Shortcrust Pastry
Puff Pastry
Yorkshire Pudding
Individual Yorkshire
Puddings
Milk Pudding
Baked Custard
Bread
Meringues
21
Note: If soft margarine is used for cake making, temperatures recommended by the manufacturers should be followed. Temperatures recommended
in this chart refer to cakes made with block margarine only.
Page 22
Time (approx.)
(1lb) + 20 mins extra
20-25 mins per 450g
(1lb) + 25 mins extra
20-30 mins per 450g
(1lb) + 25 mins extra
25-30 mins per 450g
25-30 mins per 450g
C
o
(1 lb) at 150/160
(1lb) + 25 mins extra
13-15 mins per 450g
(1lb) + 20 mins extra
18-20 mins per 450g
C
o
- 2 hrs
2
/
1
1
450g at 150
allow 12 mins per
˚C
Temperature
heat
Pre-
Meat
Oven
Position in
Time (approx.)
Top Oven CookingFan Oven Cooking
Oven Temperature Charts – Meat
35 mins per 450g (1 lb)
160/180
No
Beef
160/180
No
Lamb
(1 lb)
+ 35 mins over.
35-40 mins per 450g
+ 40 mins over
40 mins per 450g (1 lb)
160/180
No
Pork
Runner 1
160/170
No
Veal
from
160/180
No
Chicken/ Turkey
up to 4kg (8 lb)
bottom
of oven.
(1 lb)
(1 lb) + 40 mins over
40-45 mins per 450g
40-45 mins per 450g
40 mins per 450g (1 lb)
150/160
No
Turkey 4 to 5.5kg
(8 to 12 lb)
140-150
No
over 5.5kg (12 lb)
Casserole Stews
hrs
2
/
1
(1 lb)
2-2
(1 lb) + 25 mins over
25-30 mins per 450g
25-30 mins per 450g
22
˚C
Temperature
heat
Pre-
Meat
Meat
170/180
190/200
Yes
Yes
Beef/ Lamb
(slow roasting)
Beef/ Lamb
(foil covered)
170/180
190/200
Yes
Yes
Pork
(slow roasting)
Pork
(foil covered)
170/180
190/200
Yes
Yes
Veal
(slow roasting)
Veal
(foil covered)
170/180
190/200
Yes
Yes
Poultry/Game
(slow roasting)
Poultry/Game
(foil covered)
Casserole
150
Yes
Cooking
If using aluminium foil, never: 1. Allow foil to touch sides of oven. 2. Cover oven interior with foil. 3. Cover shelves with foil.
The most accurate method of testing the readiness of joints of meat or whole poultry is to insert a meat thermometer into the
thickest part of a joint, or the thickest part of poultry thighs, during the cooking period. The meat thermometer will indicate when
Medium: 70˚C Pork:90˚C
Well Done: 75˚C Veal:75˚C
the required internal temp has been reached.
Beef -Rare: 60˚C Lamb: 80˚C Poultry:90˚C
Page 23
Using the Main Oven for Fan Cooking
Since a circulaire fan oven heats up more quickly and generally cooks food at a
lower temperature than a conventional oven, pre-heating is often unnecessary. For
guides on ‘pre-heating’, ‘cooking temperatures’ and ‘cooking times’ see “Oven
Temperature Charts” later in this book.
Note: Charts are a guide only, to suit personal taste and requirements, it may be
MAIN OVEN SHELF POSITIONING FOR FAN OVEN
Most foods will cook satisfactorily on any shelf position, due to even distribution of
heat in the main oven, but the shelves must be evenly spaced.
The top oven rod shelf can be used in the main oven when cooking large quantities
of food. (NB. Maximum 3 shelves in the main oven).
Food or utensils should never be placed directly on the floor of the oven for cooking.
DO NOT allow young children near to the appliance when the main oven is in use as the
surfaces get extremely hot.
MAIN OVEN UTENSILS
DO NOT use:Meat Pans larger than-375mm x 300mm (15"x12")
necessary to increase or decrease temperatures by 10˚C. It may also be
necessary to increase or decrease cooking times.
Baking Trays larger than -325mm x 250mm (13"x10")
TEMPERATURE & TIME
When all three shelves are in use to cook large quantities of food, it may be
necessary to increase the cooking times given in the temperature charts by a few
minutes, to allow for the loss of heat due to extra time taken to load the oven, and
larger mass of food. Baking trays shold have an even gap around the oven.
23
Page 24
Operation when using the Main Oven
for Fan Cooking
MAIN FAN OVEN OPERATION
MAIN OVEN TEMPERATURE & FUNCTION CONTROL
❍❍❍
TIMER
Step 1 Check that the timer is in manual.
Step 2 Place the shelf/shelves in the correct position (see Main Oven Temperature
Step 3 Place the food centrally on the shelf ensuring the oven door is fully closed.
Step 4 Select the required cooking temperature (80 to 230˚C or MAX, depending on
Note: When you have finished using your cooker, always return the controls to
Charts.
Model) by turning control (C) clockwise. The pilot light ( ● ) will immediately
come on, and remain on until the oven reaches the required temperature. The
light will then automatically go off and on during cooking as the oven
thermostat maintains the correct temperature.
their OFF (O) position. At the end of the cooking period there may be a
momentary puff of steam when the door is opened. This will disperse in a
few seconds and is a perfectly normal characteristic of an oven with a good
door seal.
24
Page 25
Using the Main Oven for Other Functions
FAN ONLY SETTING
DEFROSTING FROZEN MEAT & POULTRY
Joints of meat and whole birds should be defrosted slowly, preferably in a
refrigerator (allowing 5-6 hours per lb.) or at room temperature (allowing 2-3
hours per lb.).
Frozen meat or poultry must be completely defrosted before cooking in the oven.
However, to decrease the amount of time required to defrost food items, a nonheating fan only setting may be selected for the main oven only.
OPERATION: TO ASSIST IN DEFROSTING:
Place food in the oven and close the oven door.
Turn the Main Oven Temperature and Function Control (C) clockwise to the
setting.
This defrosts by circulating the air around the food, time to defrost will depend
on type and size of the food.
NOTES: DO NOT defrost meat and poultry by warming the food through.
Foods ideally suited to defrosting using the fan only setting are cream/cream
cakes, butter cream filled cakes, gateaux, cheese cakes, iced cakes, quiches,
pastries, biscuits, bread, croissants, fruit and many delicate frozen foods.
If fish, meat and poultry are to be defrosted using the fan only setting, where
possible it is recommended that the food should be small & thin.
The items should be placed so that the maximum amount of surface area is
exposed to the circulating air, and that they are turned regularly to ensure even
defrosting.
Larger cuts of meat and poultry may be defrosted by using the fan only setting
up to a maximum weight of 2 kg (4lb 8oz).
It is important to wash both meat and poultry and cooking utensils immediately
after defrosting and before cooking. Food should be cooked immediately after
defrosting.
It is very important to strictly adhere to the basic principles of food handling and
hygiene to prevent the possibility of bacterial growth.
LIGHT ONLY SETTING
When the Main Oven Temperature & Function Control (C) is turned clockwise to
the setting, the main oven light only will illuminate.
25
Page 26
Using the Main Oven for Other Functions
‘S’ SLOW COOK SETTING
This is used for slow cooking, keeping food warm and warming plates for short
periods. Extra care should be taken when warming bone china, as it may be
damaged in a hot
oven.
DO NOT place food or plates directly on the oven floor as this could damage both the oven
lining and the plates which are being warmed.
ADVANTAGES OF SLOW COOKING ARE:
The oven stays cleaner because there is less splashing.
Timing of food is not as critical, so there is less fear of overcooking.
Inexpensive joints of meat are tenderised.
Fully loading the oven can be economical.
Cooking times can be extended in some cases by up to 2 hours.
OPERATION:
1.Place the prepared food in the main oven and ensure the door is fully closed.
2.Select Slow Cooking Temperature ‘S’ by turning Main Oven Temperature &
Function Control (C) clockwise.
STORAGE & RE-HEATING OF FOOD:
1.If food is to be frozen or not used immediately, place it in a clean container
and cool as soon as possible.
2.Always thaw frozen food completely in the refrigerator before re-heating.
3.Always reheat food thoroughly and ensure it is piping hot before serving.
4.Only re-heat food once.
POINTS TO CONSIDER WHEN PREPARING FOOD FOR SLOW COOKING
1.Make sure that the dishes to be used will fit into the oven ensuring enough room
for air to circulate.
2.All dishes cooked on the slow setting will require a minimum of 6 hours, however,
it they are cooked for 1-2 hours longer then deterioration in their appearance
may be noticed.
3.Never cook joints of meat over 2.7kg (6 lb) or poultry over 2.0kg (4lb 8oz).
We do not recommend that joints of meat or poultry are stuffed before cooking
on the slow setting.
4.To seal in the meat juices, always cook meat or poultry at 170
before wrapping in foil and placing on a rack over a tin (to allow good air
circulation) before turning the control to the slow setting and cooking
immediately.
5.Always ensure that joints of pork and poultry are thoroughly cooked by checking
with a meat thermometer before serving.
6.Always thaw frozen foods completely before cooking. We do not recommend
placing frozen food in the oven to cook.
7.Always bring soups, liquids and casseroles to the boil before placing in the oven.
8.Ensure that casserole dishes have a good seal (not airtight) and cover to the top
with foil to prevent loss of moisture.
9.Ensure that fruit and vegetables are cut into even sized small pieces to cook
properly.
10. Always adjust seasoning before serving.
11. If using dried red kidney beans it is important that the beans are soaked and
then boiled for a minimum of 10 minutes before using in any dish to destroy any
toxins.
12. When cooking fish or egg dishes it may be necessary to check during cooking to
avoid overcooking.
26
o
C for 30 minutes
Page 27
Care and Cleaning
Warning: Before cleaning, please ensure that the electricity supply to the appliance is switched off
and the appliance is fully cold.
1. “STAYCLEAN” OVEN LINERS
TOP OVEN SIDES
MAIN OVEN REAR PANEL
AND SIDES
(a) How "Stayclean" works.
The surfaces of the "Stayclean" oven liners (Main Oven
rear panel) are treated with a special vitreous enamel
which absorbs cooking soils. At temperatures of 220°C
(425°F) or above, the special surface enables these soils
to be slowly destroyed.
The higher the temperature the more effective it is.
(b) Cleaning.
In most cases normal cooking operations at 220°C
(425°F) will permit this cleaning operation to proceed
during cooking. However if higher cooking temperatures
are not used regularly, it may be necessary, in order to
prevent heavy soiling, to run the ovens without shelves or
meat pan, at a maximum setting for a couple of hours.
It should not normally be necessary to clean the
"Stayclean" panels with water. If the user feels it is
desirable to do so, wipe them over with a clean, soapy
cloth, followed by a wipe with a clean damp cloth.
DO NOT use biological washing powder, harsh abrasives or
chemical oven cleaners of any kind as this could damage
the “Stayclean” oven liners.
(Top Oven Sides, Main Oven Sides and Rear Panel)
27
Page 28
Care and Cleaning
2. CLEANING GRILL, TOP OVEN AND MAIN OVEN
(a) Base & Rear of Top Oven and Base of Main Oven.
OVEN
SHELVES
MAIN
OVEN
BASE
MEAT PAN
GRILL
PAN
BASE &
REAR
Wipe out the oven with a damp soapy cloth. For more
stubborn stains on the base of the oven use a well
soaped fine steel wool soap pad.
(b) Grill Pan & Oven Shelves.
To prevent stains from being burnt on to the grill pan,
food support and rod shelf, always wash immediately
after use in warm soapy water.
Use a well soaped fine steel wool soap pad to remove
stubborn stains from the rod shelves, grill pan, meat pan,
anti-splash tray and the base of the oven.
DO NOT use aerosol cleaners on this oven as they could
adversely affect the fan motor unit, and cannot be wiped off
the fan blade.
28
Page 29
Care and Cleaning
3. OVEN DOORS
CONTROL PANEL
OVEN
DOORS
(a) Control Panel
Regularly wipe with a clean, damp cloth and polish with a
clean, dry cloth.
(b) Inner Door Panels & Glass
Open the door fully. The glass panel may now be washed.
Stubborn stains can be removed by using a well soaped, fine
steel wool soap pad.
(c) Stainless trims (DY46X & BD42SS only)
Regularly wipe with a clean, damp cloth and polish with a
clean dry cloth.
DO NOT use scouring pads, or abrasive powder, which will
scratch the glass.
29
Page 30
Care and Cleaning
4. REPLACEMENT OF THE OVEN LAMP
TOP OVEN LAMP
Warning: To avoid electric shocks - please ensure that
the electricity supply to the appliance is switched off and
the appliance is fully cold, before removing the lamp lens.
Open the oven door and remove the oven shelves.
Using a thick cloth, grip the lamp lens, unscrew anticlockwise and remove the lens.
Carefully unscrew the bulb anti-clockwise.
Fit replacement bulb (25W 300°C SES) and refit lens.
MAIN OVEN LAMP
5. HOW TO CLEAN THE LAMP LENS
TOP OVEN LAMP
MAIN OVEN LAMP
Warning: To avoid electric shocks - please ensure that the
electricity supply to the appliance is switched off and the
appliance is fully cold, before cleaning lamp lens.
Open the oven door and remove the oven shelves.
Using a thick cloth, grip the lamp lens, unscrew anticlockwise and remove.
Clean with a non-abrasive cleansing cream and refit
lamp lens.
DO NOT use scouring pads, or abrasive powder, which will
scratch the glass lens
30
Page 31
Care and Cleaning
Take particular care not to damage the inner surface of the door inner glass
that is coated with a heat reflective layer. Do not use scouring pads, or
abrasive powder, which will scratch the glass. Ensure that the glass panel is
not subjected to any sharp mechanical blows.
Stubborn stains can be removed by using a fine steel wool pad.
the inner glass panel may be cleaned, while still warm, without removing it from
the door. After cleaning, rinse and dry with a soft cloth.
CLEANING THE DOORS
SIDE OPENING DOORS
Cleaning the door glass is the same as the drop down doors, except take care
to support the weight of the inner glass when removing and refitting.
DROP DOWN DOORS
Remove the door inner glass as follows.
1. Open the door fully and unscrew the two screws securing the glass
panel so that the securing brackets can be turned. There is no need to
remove the screws completely.
2. Turn the brackets so that the glass can be removed and cleaned at the
sink (Fig. 1.)
For slight soiling
Fig. 1.
3. The inside of the outer door glass can now be cleaned while still fitted
to the cooker.
NEVER OPERATE THE COOKER WITHOUT THE INNER DOOR GLASS
IN POSITION.
Refit the door inner glass as follows.
1. NOTE: The inner door glass has a special reflective coating on one side.
Replace the door inner glass so that the statement: “IMPORTANT THIS FACE TOWARDS THE OVEN” can be read from the inner side of the
door.
2. Turn the two securing brackets back to
their original position to retain the
glass and tighten the screws. (Fig. 2.)
Fig. 2.
31
Page 32
Installation
Electrical Requirements
For your own safety, we recommend that your cooker is installed by a
competent person such as one who is registered with NICEIC (National
Inspection Council for Electrical Installation Contracting). The cooker should be
installed in accordance with the latest edition of the IEE Regulations.
Warning: This appliance must be earthed.
Electrical Connections
The installer must check that the voltage shown on the rating plate
corresponds with the house electricity supply.
The cooker must be supplied via a suitable double pole isolating switch, having a
contact separation of at least 3mm in all poles placed in a readily accessible
position adjacent to the cooker.
If the cooker is to be wired into a connector unit, this may be positioned behind
the cooker providing the following requirements are met:
i) The connector unit must not project from the wall more than 25mm.
ii) The top of the connector must not be more than 130mm above floor level.
Remove the terminal cover at the rear base of the cooker. Pass the cable
through the cable clamp and connect to the appropriate terminals provided.
Allow sufficient cable for any future servicing.
Tighten the screws on the cable clamp and replace the cover.
Make main connections in the connector unit or cooker control unit.
This appliance conforms to B.S. EN 55014 regarding suppression of Radio and
Television reception interference.
A double Pole control switch having a minimum rating of 32 amps should be used
to feed the cooker using a suitably rated cable.
Where a hob is fitted adjacent to or over the cooker, a 45 amp Double Pole
control switch should be used to feed both units via separate suitably rated
cables.
We recommend a minimum of 4mm
conforming to B.S. 6004 for connection of each appliance.
2
PVC insulated twin and earth cable
32
In all cases adhere to routing details (see fig. 4).
This appliance must not be installed over any other appliance that generates
heat such as a plinth heater.
Note: Due to many different types of installation, a mains cable is not supplied
with this product. The installer will fit the correct type and length of cable.
Page 33
Installation
Important
It is essential that the lower cupboard is constructed in the manner illustrated
i.e. having side, back, and roof panels so joined as to provide no apertures which
could permit access to the oven unit when installed.
1. General
The appliance is designed for mounting at a safe level into an oven housing which
must be secured to the backing wall.
2. Ventilation
a. The oven housing unit cabinet dimensions must comply with fig. 4.
b. An air gap of 50mm minimum must be provided at the rear of any top or
bottom cupboards or shelves (see fig. 1).
c. It is necessary that the cabinets are provided with unobstructed ventilation,
i.e. from adjacent cabinetry. This can be done by either raising the base of
the cabinets using the adjusting feet (or spacers) or alternatively by
providing a slot in the cabinet plinth to the dimensions in fig. 1.
d. The air gap at rear allows the warmed air to pass out of the inner cabinet
space. Where it is intended to fit cupboards above the oven unit to ceiling
height, it is essential that the warmed air is exhausted through the front of
the cabinet (see fig. 1).
e. If an oven unit is installed adjacent to a tall cabinet, steam escaping from
the oven when the door is opened could condense on and maybe stain the
adjacent surface. To prevent permanent staining, the adjacent surface
should be made of a material that is heat resisting and easy to clean.
Adjacent tall cabinets should not be deeper than the oven housing cabinet.
3. Final Installation
a. Using a spirit level, check that the housing cabinet is level from side to side
and from front to back in its installed position.
b. Correct any unevenness by placing spacers under the bottom of the cabinet.
Make sure that the cabinet rests firmly on the floor without rocking.
c. Before the oven is fitted, the cabinet must be firmly secured to the backing
wall for stability.
d. The oven unit should now be lifted (this is a two person lift) into the cabinet
and pushed fully home.
e. Finally, the oven is secured to the cabinet by means of the four Phillips C/SK
Head screws - two through each side trim.
f. Remove all packaging material from the grill and oven interior.
List of loose items:
4 x Phillips C/SK Head No. 6 x 25mm screws.
33
Page 34
Tall Cabinet Ventilation
Fig. 1
Ventilation Slot required
here if cabinet does not
fit to ceiling -51mm x 457mm min. area
50mm
Air Gap
Ventilation Slot
required
here if the cabinet
does fit to the ceiling
- 51mm x 457mm min.
area
34
50mm
Air Gap
Ventilation Slot
required here
51mm x 457mm
min. area
Page 35
562mm
570mm
exc. handle
knobs
882mm
Fig. 2
595mm
561mm
550mm
882mm,
870mm if
cooker
trim
is to
overlap
top edge
of shelf
Fig. 4
870mm
550mm
Cabinet
562mm
min *
Viewed down through cabinet
No. 6 x 25mm screw
(4 supplied)
Fig. 3
Oven Door
Connector
Box
2
4mm
Cable
To Oven
4mm
to Hob if
fitted
2
6mm
Cable
if hob fitted
2
Cable
* excluding pipe work
and other projections
35
Page 36
If something goes wrong...
Before calling a Service Engineer, please check through the following lists.
THERE MAY BE NOTHING WRONG.
ProblemCheck
Slight odour or small
amount of smoke when
grill / oven used first
time
Nothing Works
Timer Display shows
"0:00" with "Auto"
Flashing
Main oven and Top
ovens do not work,
but the grill
works.
Top oven and grill
do not work, but
Main oven works.
Grill keeps turning
on and off
This is normal and should cease after a short period.
If you find that the timer display is blank, then it is likely that
there is no electricity supply to your oven. Check:
(i) That the main cooker wall is switched on
(ii) Other appliances, to see if you have had a power cut
(iii) The main circuit breaker for the property
The power supply to your oven has possibly been
interrupted, but has now come back on again. Reset the
timer to the correct day and "Manual" operation using the
instructions given in the timer section of the book.
Your timer may be set for an Auto Cooking programme:
Check the timer to see whether ‘Auto’ is lit or flashing. If it
is then please follow the instructions given in the Timer
section of this book to return the timer to Manual operation.
Operating the cooker under the following conditions may
cause a safety device to operate:
(a) Grilling with the door closed - Always grill with the door
fully open.
(b)Grilling for an excessively long period at maximum setting
- see Grilling guide.
Switch off appliance and allow to cool for approx 30 mins.
Switch the cooker back on and check that the Grill / Top
oven is now operating.
When the Grill control is operating at less than its maximum
setting, the Grill will cycle on and off, this is normal and not
a fault.
Timer buzzer / audible
tone operates continually
Oven temperatures
too high or low
Oven does not cook
evenly
36
To cancel the audible tone press the minute minder button.
Check temperature and shelf positions are as recommended
in the Oven Temperature Charts.
It may be necessary to increase or decrease the
recommended temperature slightly to suit your taste.
Check:
(a) Temperature and shelf positions are as recommended in
the Oven Temperature Charts.
(b)Oven utensils being used allow sufficient air flow around
them.
Page 37
If something goes wrong...
ProblemCheck
Grilling is uneven
Oven lamp does not work
Condensation on the wall
at the rear of the
cooker.
Steam / Condensation
in the oven after use.
If you have been through the above list and there is still a problem,
Ensure that Grill pan has been positioned as stated in the
Grilling section of this book.
The oven lamp is not covered by the guarantee. The part is
easily changed (see the section on oven lamp replacement).
A new lamp may be obtained from our Genuine Parts &
Accessories Hotline (see ‘Key Contacts’, back page).
Steam and / or condensation may appear from the vent at
the rear of the appliance when using an oven particularly for
foods with a high water content e.g. frozen chips, roast
chicken etc. This is normal, and any excess should be wiped
off.
Steam is a by - product of cooking any food with a high
water contact. To help minimise always:
a) Try to avoid leaving food in the oven to cool after
being cooked.
b) Use a covered container, wherever possible.
contact Service (see ‘Key Contacts’, back page).
Disposal of your product
To minimise the risk of injury to children please dispose of your product carefully and
safely. Remove all doors and lids. Remove the mains cable (where fitted) by cutting off
flush with the appliance and always ensure that no plug is left in a condition where it
could be connected to the electricity supply.
To help the environment, Local Authority instructions should be followed for the disposal
of your product.
Disposal of old electrical appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment
(WEEE), requires that old household electrical appliances must not be disposed of in the
normal unsorted municipal waste stream. Old appliances must be collected separately in
order to optimise the recovery and recycling of the materials they contain and reduce
the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your
obligation, that when you dispose of the appliance it must be separately collected.
Consumers should contact their local authority or retailer for information
concerning the correct disposal of their old appliance.
37
Page 38
Hotpoint Service Cover
Satisfaction Guaranteed or Your
Money Back
Hotpoint gives you a unique ‘Satisfaction Guaranteed’
promise – valid for ninety days after you have
purchased your Hotpoint product. If there is a
technical problem with your Hotpoint appliance, just
call Hotpoint Service (see back page). If necessary we
will arrange for an engineer to call. If the technical
problem is not resolved under this Guarantee,
Hotpoint will replace your appliance or, if you prefer,
give you your money back. Your statutory rights are
not affected, and the Guarantee is additional and
subject to the terms of Hotpoint’s Five Year Parts
Guarantee.
Hotpoint’s Free Five Year Guarantee
From the moment your appliance is delivered
Hotpoint guarantees it for FIVE YEARS.
• In the Five Years all replacement parts are FREE
provided that they are fitted by our own Service
Engineer. During the first year our Engineer’s time
and labour is also free.
• Our guarantee covers loss of food in our
refrigeration and freezer products up to £250
during the first year, subject to verification by one
of our engineers.
• After the first year we will charge for our
Engineer’s time and labour. We do, however,
operate a range of Service Plans (see opposite)
which, for an annual payment, enables you to cover
any repair costs which may be necessary.
• All our service repairs are guaranteed for twelve
months in respect of our labour and any parts
fitted.
• The appliance must be used in the United Kingdom,
and must not be tampered with or taken apart by
anyone other than our own Service Engineers.
• You may, however, buy parts which can be safely
fitted without specialist knowledge or equipment.
The correct fitting of such parts, provided they are
genuine Hotpoint spares, will not affect your
Guarantee. Parts are available from our Hotpoint
Spares Centres (see back page).
• Our guarantee does not cover the cost of any
repair, or loss of food in refrigeration products,
due to power failure, accidents or misuse. Nor does
it cover the cost of any visits to advise you on the
use of your appliance. Please read thoroughly the
instruction book supplied with this appliance.
• If at any time during the Guarantee period we are
unable to repair your appliance, we will refund any
repair costs paid to us in the previous twelve
months. We will also offer you a new appliance at a
reduced charge instead of a repair.
• Our Guarantee is in addition to and does not affect
your legal rights.
• Should you need independent advice on your
consumer rights, help is available from your
Consumer Advice Centre, Law Centre, Trading
Standards Department and Citizens Advice Bureau.
• All Hotpoint servicing is carried out by our own
Service Organisation located throughout the
United Kingdom and Eire. We will be happy to deal
with any problems which you may have.
38
Hotpoint’s Extended Warranties
Whether you have just one or a number of Hotpoint
appliances in your kitchen, Hotpoint has a range of
Service Plans to give you complete peace of mind.
They enable you to extend your one year labour
guarantee so that you can have repairs completed
FREE during the membership period.
Service Cover
We offer a number of payment methods; cheque,
credit card or you can spread the cost and pay by
direct debit (full details can be obtained on Free
phone 0800 716356). This covers you for all repairs
during the period of cover, which can be from 1 to 4
years. Service Cover also includes loss of food, up
to the value of £250, in refrigeration appliances.
There is also an option of Service Cover with
Maintenance at an additional cost. This includes an
annual Electrical and Safety check and replacement
of any parts as necessary.
Kitchen Cover
An annual payment covers you for all repairs for all
your Hotpoint appliances which are less than ten
years old. It also covers the cost of loss of food up
to £250 in our refrigeration and freezer products.
There is also the option of Kitchen Cover with
Maintenance at an additional cost. Any additional
Hotpoint appliances purchased after you have
joined Hotpoint Kitchen Cover will automatically be
included during the annual period of cover without
further charge.
Appliance Registration
To ensure that you have the opportunity to benefit
from any of the above Service Schemes and other
offers you should complete and return immediately
the Appliance Registration Form/Questionnaire
supplied with this appliance. Full details and costs of
our Service Schemes, together with an application
form, will be sent to you at the end of the first year
of the guarantee.
Annual Safety/Maintenance Checks
Hotpoint strongly recommends that all its
appliances are regularly checked for electrical and
mechanical safety, whether or not they are covered
by a Service Plan. Worn door gaskets or hoses may
cause a leak on an appliance, which could become
dangerous if neglected.
Proof of Purchase
For future reference please attach your purchase
receipt to this booklet and keep it in a safe place.
Spares and Accessories
Spares and accessories can be ordered from your
local Hotpoint Spares Centre (see back page), using
the order form enclosed.
NOTE: Our Engineers will use every effort to avoid
damage to floor coverings and adjacent units when
carrying out repairs/service work, but in locations
where the Engineer advises you that it will be
impossible to move appliances without risk of
damage, he will only proceed with your approval
that no liability is accepted.
Page 39
Notes
39
Page 40
Key Contacts
After Sales Service
Over 1100 trained specialists, directly employed by us, ensure that you can have
complete confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066 066
Monday to Friday, 8am to 7.30pm
Saturday, 8.30am to 5.30pm
Sunday, 9.30am to 3.30pm
www.hotpointservice.co.uk
Note: Our operators will require the following information:
Republic of Ireland: 0818 313 413
Model number
Serial number
Extended Warranties
UK: 08709 088 088
Monday to Sunday, 8am to 8pm
www.hotpointservice.co.uk
Republic of Ireland: 0123 002 333
Genuine Parts and Accessories
Monday to Friday, 8.30am to 5pm
Republic of Ireland: 0818 313 413
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
PRINTED BY SIMLEX .FOUR ASHES, WOLVERHAMPTON. 09/2006 Part no. 195059689.00
UK: 08709 077 077
Saturday, 8.30am to 12noon
www.hotpointservice.co.uk
www.hotpoint.co.uk
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