Hotpoint AQGD 169 S User Manual

Instruction booklet

WASHING MACHINE

GB

English,1

AQGD 169 S

Contents

GB

Installation, 2-3-4-5

Unpacking and levelling
Connecting the cold water and electricity supplies
Technical data

Description of the machine, 6-7

Control panel

Running a wash cycle,8

Programmes and options, 9

Table of Programmes
Wash options

Detergents and laundry, 10

Detergent
Preparing the laundry
Washing advice
Load-balancing system

Precautions and tips, 11

General safety
Disposal
Opening the door manually

Care and maintenance, 12

Turning off the water and electricity supplies
Cleaning the machine
Cleaning the detergent dispenser
Drum maintenance
Cleaning the pump
Checking the water inlet hose

Troubleshooting, 13

Assistance, 14

1

Installation

 Keep this instruction manual in a safe place for

GB

future reference. If the appliance is sold, given
away or moved, please ensure the manual remains
with the machine so that the new owner may
benefit from the advice contained within it.

 Please read this instruction manual carefully it

contains important information regarding the safe
installation, use and maintenance of the appliance.

 You will find the guarantee and other details relating to

the installation process in the bag containing this booklet.

Unpacking and levelling

Unpacking

1. Once the washing machine has been removed from
the packaging, check that it has not been damaged
during transportation.
If it has been damaged, contact the retailer and do
not proceed any further with the installation process.

2. Remove the four
transit bolts and the
rubber bush with the
respective spacer,
situated on the rear of
the appliance.
NB:The plastic spacers
may fall down inside the
machine once the bolt
has been removed, and

will not interfere with the operation of the machine.

3. Having removed the 4 bolts use the 4 plastic
blanking plates to cover the 4 holes.

4. Keep all the pieces; if the washing machine is
transported in future, the transit bolts and
spacers will have to be replaced in order to avoid
damaging the inside of the machine.

 Packaging materials should not be used as toys by

children.

Levelling

1. Position the washing machine on a level and sturdy
floor, without resting it against walls or cabinets.

2. If the floor is uneven,
the feet of the
appliance may be
adjusted until it reaches
a perfectly horizontal
position (the angle of
inclination must not
exceed 2 degrees).

 If the appliance is levelled correctly it will be more

stable and much less likely to cause vibrations and
noise during the spin cycle.

 If positioned on a fitted carpet or a rug, adjust the

feet in such a way as to allow room for air to circulate
and provide ventilation beneath the washing machine.

Connecting the cold water and
electricity supplies

Connecting the water inlet hose

Before connecting the inlet hose to the cold water supply,

allow the water to flow from the tap until it runs clear.

1. Connect the inlet hose
to the machine, by
screwing it into the cold
water inlet on the upper
right hand side of the
back of the machine
(see figure).

2. Place the seal A
(provided in the bag) on
the end of the inlet hose
and screw it to a cold

A

3. Make sure there are no kinks or bends in the inlet
hose.

 The water pressure at the tap must fall within the

values indicated in the Technical data table (see

next page).

 If the water inlet hose is not long enough, contact

a specialist store or an authorised technician.

 Always use the new water inlet hoses supplied

with the machine.

water tap with a 3/4 BSP
threaded connection
(see figure).

2

Drainage Connection

65 - 100 cm

Connect the drain hose,
without kinking it, to a
draining duct or a stand
pipe situated between
65 and 100 cm from the
floor;

 the supply voltage is included within the values i

ndicated on the Technical details table
(on the page 5);

 the socket is compatible with the washing

machine's plug. If this is not the case, replace
the socket or the plug.

Your appliance is now supplied with a 13 amp fused
plug it can be plugged into a 13 amp socket for
immediate use. Before using the appliance please
read the instructions below.

GB

The drain hose may be
connected to an under­sink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends have
been taken off the
spigot.

If it is placed over the
edge of a basin or sink
be sure the free end of
the hose should not be
underwater.

 We advise against the use of hose extensions; in

case of absolute need, the extension must have
the same diameter as the original hose and must
not exceed 150 cm in length.
Ensure that if the drain hose is pushed into a
standpipe, that the end does not go down more
than 15cms (6 inches). If the hose is pushed down
too far, this may cause the machine to self ­syphon ie. continuously empty as it is filling.

Electric connection

Before plugging the appliance into the mains
socket, make sure that:

 the socket is earthed and in compliance with

the applicable law;

 the socket is able to sustain the appliance's

maximum power load indicated in the Technical
details table (on the page 5);

WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED
OUT BY A QUALIFIED ELECTRICIAN.

Replacing the fuse:

When replacing a faulty fuse, a 13 amp ASTA
approved fuse to BS 1362 should always be used,
and the fuse cover re-fitted. If the fuse cover is
lost, the plug must not be used until a replacement
is obtained.
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of
the correct colour as indicated by the coloured
marking or the colour that is embossed in words on
the base of the plug. Replacements can be obtained
directly from your nearest Service Depot.

Removing the plug:

If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable
through partitions, units etc., please ensure that
either:
the plug is replaced by a fused 13 ampere re­wearable plug bearing the BSI mark of approval.
or:
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with
BS 5733) which is accessible without moving the
appliance.

Disposing of the plug:

Ensure that before disposing of the plug itself, you
make the pins unusable so that it cannot be
accidentally inserted into a socket.

Instructions for connecting cable to an alternative
plug:
Important: the wires in the mains lead are coloured
in accordance with the following code:

Green & Yellow Earth
Blue Neutral
Brown Live

3

As the colours of the wires in the lead may not

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correspond with the coloured markings identifyng
the terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E

or coloured Green or Green & Yellow.

or
Connect Brown wire to terminal marked L or
coloured Red.
Connect Blue wire to terminal marked N or
coloured Black.
If a 13 amp plug (BS 1363) is used it must be fitted
with a 13 amp fuse, either in the plug or adaptor or
at the distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in
accordance with the following code:

BLUE NEUTRAL (N)
BROWN LIVE (L)
GREEN & YELLOW EARTH (E)

Disposing of the appliance:

When disposing of the appliance please remove
the plug by cutting the mains cable as close as
possible to the plug body and dispose of it as
described above.

GREEN &
YELLOW

BROWN

BLUE

13 ampere fuse

CROSS-BAR
CORD GRIP

 The washing machine should not be installed in an

outdoor environment, not even when the area is
sheltered, because it may be very dangerous to
leave it exposed to rain and thunderstorms.

 When the washing machine is installed, the mains

socket must be within easy reach.

 Do not use extensions or multiple sockets.

 The power supply cable must never be bent or

dangerously compressed.

 The power supply cable must only be replaced by

an authorised serviceman.

Warning! The company denies all liability if and
when these norms are not respected.

4

Technical data

GB

Model

Dimensions

Capacity

Electrical
connections

Water connections

Spin speed

Energy rated
programmes
according to
regulation EN 60456

AQGD 169 S

width 59.5 cm
height 85 cm
depth 64.5 cm

from 1 to 8 kg

please refer to the technical data
plate fixed to the machine

maximum pressure 1 MPa (10 bar)
minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres

up to 1600 rotations per minute

WHITES programme;
temperature 60°C;
using a load of 8 kg.

This appliance conforms to the
following EC Directives:

- 72/23/EEC dated 19/02/73 (Low
Voltage) and subsequent
modifications

- 89/336/EEC dated 03/05/89
(Electromagnetic Compatibility)
and subsequent modifications

- 2002/96/EC

5

Description of the machine

GB

CONTROL
PANEL

DOOR

DOOR
HANDLE

KICK STRIP

ADJUSTABLE FEET

DOOR

DETERGENT DISPENSER

Always use the handle
to open the door (see

figure).

When the door is opened

20

a light is switched on,
illuminating the drum.

1

2

compartment immediately before the wash cycle is
started.

compartment for additives: for fabric softener
or other liquid washing additives. Do not exceed the
maximum level indicated by the grille, and dilute
concentrated fabric softeners.

This is inside the
machine and may be
accessed by opening the
door.

For information relating
to detergents, please
refer to the chapter
entitled Detergents

and laundry.

1. pre-wash

compartment: use
powder detergent.

2. main wash
compartment: use
powder or liquid
detergent. If you intend
to use liquid detergent,
we recommend that it is
poured into the

6

Control panel

PROGRAMME

knob and MEMORY

buttons

TEMPERATURE

SPIN SPEED

button

button

WASH

CYCLE

PHASE

icons

GB

START/PAUSE

with indicator light

END

ECO

button

ON-OFF/CANCEL

button with indicator light

INFO

button

DISPLAY

ON-OFF/CANCEL button with indicator light :

press the button briefly to switch the machine on or
off. The green indicator light shows that the machine
is switched on. To switch the washing machine off
during a wash cycle, press and hold the button for
approximately 2 seconds; pressing the button quickly
or accidentally will not switch the machine off.
If the machine is switched off during a wash cycle,
the programme will be cancelled.

PROGRAMME knob: this can be rotated in both
directions. To set a more suitable programme, please
refer to the Table of Programmes.
The knob is locked into position during the wash cycle.

MEMORY buttons: press and hold one of the buttons
to store a cycle with your own set preferences in the
memory of the machine. To recall a previously-stored
cycle, press the corresponding button.

TEMPERATURE

button: press to decrease the

temperature: the value will be shown on the display.

SPIN CYCLE

 button: press to reduce the r.p.m.
value or to exclude the spin cycle completely: the
value will be shown on the display.

DELAYED START

 button: press to set a delayed
start time for the selected programme. The delay
time will be shown on the display.

OPTION buttons: the name of the option will be shown
on the display when the corresponding button is
pressed. When the relevant indicator light illuminates,
this shows that the option has been selected.

INFO button: press the button to display information
relating to the selected wash cycle and options.

OPTION

buttons

CHILD LOCK

button and indicator
light

DELAYED
START

button

ECO

indicator
light

DOOR

LOCKED

indicator light

WASH CYCLE PHASE icons: these light up to
provide an indication of the progress of the wash
cycle (Wash
The text

- Rinse - Spin - Pump out ).

lights up when the cycle has finished.

START/PAUSE button with indicator light: when the
green indicator light flashes slowly, press the button to
start the wash cycle. When the cycle has started, the
indicator light is illuminated in a fixed manner. To pause
the wash cycle, press the button again; the indicator light
will turn orange and begin to flash again. If the Door
Locked

indicator light is off, the porthole door may
be opened. To restart the wash cycle from the point at
which it was interrupted, press the button again.

DOOR LOCKED

indicator light: this indicates
that the porthole door is locked. To open the door,
pause the wash cycle (see following page).

CHILD LOCK

button and indicator light: this is
used to enable or disable the Child lock function, by
pressing the button for approximately 2 seconds. When
the indicator light is illuminated, the control panel is
locked. This avoids accidental changes being made to
the wash cycles, especially where children are at home.

ECO indicator light: the

icon lights up when the
electricity saving reaches at least 10% (this can be
achieved by adjusting the wash cycle settings).

 When the machine is first switched on, you will be

asked to CHOOSE A LANGUAGE (Select Language
appears on the display): press the INFO button
repeatedly until the required language appears on the
display. After 5 seconds the language selection will be
stored in the memory of the machine. If the wrong
language is selected by mistake, press and hold the
INFO and DELAYED START buttons simultaneously; this
will return the language selection menu to the display.

7

Running a wash cycle

NOTE: the first time you use the washing machine,

GB

add detergent and run an empty 90°C cotton wash
cycle without the pre-wash phase.

1. SWITCH THE MACHINE ON. Press the
button. All the indicator lights will illuminate for 1
second and the text OK will appear on the display;
the indicator light corresponding to the
button will then remain lit in a constant manner
and the START/PAUSE indicator light will flash.

2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated by the display
and in the programme table on the following page.

3. MEASURE OUT THE DETERGENT. Pull out the
detergent dispenser drawer and pour the
detergent into the relevant compartments as
described in "Description of the machine".
For advice as to the type of detergent to use for
each cycle, press the

4. CLOSE THE PORTHOLE DOOR.

5. SELECT THE PROGRAMME. Turn the
PROGRAMME KNOB left or right, until the
required programme has been selected; the
name of the programme will appear on the
display. A temperature and spin speed is set for
each programme; these may be adjusted. The
recommended drum load level and the cycle
duration will also appear on the display.

6. PERSONALISE THE WASH CYCLE. Use the
relevant buttons on the control panel:

 Modify the temperature and/or the spin

speed. The machine automatically selects the

temperature and the maximum spin speed for the
programme set and these values may not be
increased. By pressing the
rature can be progressively reduced or even set
to cold wash OFF. By pressing the
spin speed can be progressively reduced or even
eliminated altogether OFF. If the buttons are
pressed again the maximum values are restored.

button.

button, the tempe-

 Exception: if the WHITES programme is

selected, the temperature can be increased up
to a value of 90°C.

 Setting a delayed start.

To set a delayed start for the selected
programme, press the corresponding button
repeatedly until the required delay period has
been reached. When this option has been
activated, the
To remove the delayed start option, press the
button until the display shows the text OFF; the

symbol will disappear.

symbol appears on the display.

button, the

 Modifying the cycle settings.

 Press the button to activate the option; the

name of the option will then appear on the
display and the corresponding indicator light
will illuminate.

 Press the button again to deactivate the

option; the name of the option will then appear
on the display followed by the text OFF, and the
corresponding indicator light will switch off.

 If the selected option is not compatible with the

set programme, the indicator light will flash and
the option will not be activated.

 If the selected option is not compatible with

another option that has been selected previously,
the indicator light corresponding to the first option
selected will flash and only the second option will be
activated; the indicator light corresponding to the
active option will remain lit in a constant manner.

 The options may affect the recommended load

value and/or the duration of the cycle.

7. START THE PROGRAMME. Press the START/PAUSE
button. The corresponding indicator light remains lit in
a fixed manner and the porthole door locks (the DOOR
LOCKED indicator light illuminates). During the wash
cycle, the display will show which stage is currently in
progress and the icon corresponding to each stage will
illuminate. To change a programme while a cycle is in

progress, pause the washing machine by pressing the
START/PAUSE button; then select the desired cycle
and press the START/PAUSE button again.
To open the door while a cycle is in progress press the

START/PAUSE button; if the DOOR LOCKED
indicator light switches off it is possible to open the
door. Press the START/PAUSE button again to resatrt
the programme from the point at which it was
interrupted.

8. PROGRAMME END. The text END lights up to
indicate that the programme has ended. The
porthole door may be opened immediately. If the
START/PAUSE button flashes, press the button
to end the cycle. open the door, unload the
laundry and switch off the machine.

 If you wish to cancel a cycle that has already

begun, press and hold the
be stopped and the machine will switch off.

BAG FOR QUILTS, CURTAINS AND DELICATE
GARMENTS

Hotpoint has made it easier for you to wash even the
most valuable and delicate garments in complete
confidence thanks to the special bag which protects
the laundry (this is supplied with the machine).

We recommend that the bag is used every time you
wash quilts and padded items with an outer layer

made using synthetic material.

button. The cycle will

8

Programmes and options

Table of Programmes

l

l

Maximum load

(kg)

Normal

Using

Mini
load

84
84
84
84
42

3.5 1.5

84

42

21
21
21
31, 5
84

84
42

Cycle duration

The wash cycle duration can be viewed on the display.

Max.

Icon Programme description

EVERYDAY programmes

COTTO N WH ITES:
COTTO N WH ITES:
COTTO N WH ITES:
COTTON COLOURFAST:
SYNTHETICS DELICATE:

FASTWASH:

recommended for wool, silk or clothes that should be washed
by hand).

HEAVY DUTY programmes

COTTO N PR EWASH :

(Add detergent to the relevant compartment).

SYNTHETICS NON-DELICATES:

heavily soiled.

Special programmes

SHIRTS:
SILK:
WOOL:
DUVETS:
BED&BATH:

Rinse and Spin programmes

Cotton Rinse - 1600 ­Delicate Rinse - 800 ­Fast Spin - 1600 - - 84
Slow Spin - 800 - - 42
Pump out - 0 - - 84

Note for Test Institutes: The information contained in the table is purely indicative.

(1) Programme in accordance with EN 60456 test programme.
(2) Cotton 40° Long Programme: select "Whites" programme on the dial and reduce temperature to 40°.
(3) Cotton 40° Short Programme : select "Coloureds" programme on the dial.

washes carefully lightly soiled shirts. 40° 600

washes silk and garments and lingerie. 30° 0

washes wool, cashmere, etc. 40° 600

for white cottons heavily soiled. 90° 1600
for white cottons of normal soiling. 60° (1) 1600
for white an d coloured co ttons of no rmal soiling. 40° (2) 1600

for co loured and de licate cottons lightly soiled. 4 0° (3 ) 160 0

colour resistan t synthetics lightly soiled. 40° 800

Refre shes lightly soiled garments quickly (not

for white cottons with stubborn stains.

for colour resistant synthetics

washes garments filled with goose down. 30° 1200

washes bathroom laundry and bedlinen. 60° 1600

Max.

temp.

Wash options

 Super Wash

This option guarantees a high-performance wash, thanks
to the use of a greater quantity of water during the
initial phase of the cycle and a longer overall duration of
the programme.

 It is not compatible with the Fastwash, Silk, Wool,
Duvets and Rinse & Spin programmes.

spin

speed

(°C)

(r.p.m.)

30° 800

90° 1600

60° 800

 Extra Rinse

This programme increases the efficiency of the rinse
phase and ensures that a greater amount of detergent is
removed. It is particularly recommended for skin types
that are sensitive to detergents. We recommend this
programme is used when the washing machine is full or
when a large amount of detergent has been used.

 This option is not compatible with the Fast Wash,
Fast Spin, Slow Spin and Pumpout programmes.

Detergent

Washing

Fabric

softener

ll

ll

ll

ll

ll

ll

ll

ll

ll

ll

ll

ll

ll

 Reduced Creases

If this option is selected, the wash and spin phases will be
adjusted accordingly so that fabric creasing is reduced. At
the end of the cycle the drum of the washing machine will
spin slowly; the Reduced Creases and START/PAUSE

 Mini Load

This function should be used when the amount of laundry
is half, or less than half, of the maximum recommended
load (see Table of Programmes).

indicator lights will flash. To end the cycle, press the
START/PAUSE button or the Reduced Creases button.
When using the Silk programme, the machine will end the

 This option is not compatible with Fast Spin, Slow
Spin and Pumpout programmes.

cycle while the laundry is soaking and the Reduced
Creases indicator light will flash. To drain the water so that
the laundry can be removed, press the START/PAUSE
button or the Reduced Creases button.

This option is not compatible with the Wool, Fast Spin,
Slow Spin and Pumpout programmes.

GB

9

Detergents and laundry

Detergent

GB

The type and quantity of detergent used depends on
the type of fabric (cotton, wool, silk...), its colour, the
temperature of the wash, the level of soiling and the
hardness of the water in the area.

Measuring out the detergent carefully will avoid
accidental spills and help to protect the environment:
although they may be biodegradable, detergents
contain elements that alter the balance of nature.

 Do not use detergents when washing garments by

hand, because they create too much foam.

The detergent must be measured out into the relevant
compartment, or into the detergent dosing ball which will be
placed directly into the drum of the machine. In this case the
Cotton cycle with pre-wash phase may not be selected.

Preparing the laundry

 Unfold all items of laundry before placing them in

the machine.

 Divide the laundry according to type of material (the

symbol on the garment label) and colour, making sure
that whites are separated from coloured garments.

 Empty all pockets and check for loose buttons.
 Do not exceed the values indicated in the Table

of Programmes, which refer to the weight of the
laundry items when they are dry.

How much does your laundry weigh?

1 sheet 400 - 500 g
1 pillowcase 150 - 200 g
1 tablecloth 400 - 500 g
1 bathrobe 900 - 1200 g
1 towel 150 - 250 g
1 pair of jeans 400 - 500 g
1 shirt 150 - 200 g

Washing advice

Shirts: use a suitable programme to wash shirts made

from different fabrics and in different colours. This will
guarantee that these garments are looked after properly.
Silk: use the relevant programme designed for all
silk garments. We recommend the use of a special
detergent for delicate garments.
Curtains: these should be folded and placed inside
the bag provided. Use the "Silk" programme.
Wool: Hotpoint is the only washing machine to have
obtained the prestigious Woolmark Platinum Care
mark of recognition (M.0508) from The Woolmark
Company, which certifies the machine washing of all
woollen garments, even those whose label states
hand wash only
programme therefore offers you complete peace of
mind when washing all woollen garments, with great
performance guaranteed every time.

(max. 1 kg). The Wool

Duvets: to wash double or single duvets (the weight
of which should not exceed 3 kg), cushions or clothes
padded with goose down such as puffa jackets, use
the special "Duvets" programme. We recommend
that duvets are placed in the drum with their edges
folded inwards (see figure) and that no more than ¾
of the total volume of the drum is used.
To achieve the best results, we recommend that a
liquid detergent is used in conjunction with the
detergent dispenser drawer.

Quilts: to wash quilts with a synthetic outer layer, use
the bag provided and set the programme to "Duvets".
Bathroom laundry and bedlinen: this washing
machine can be used to wash any domestic laundry
in a single cycle called Bed & Bath that optimises
the use of fabric softener while saving both time
and electricity. We recommend that you use a
powder detergent.
Stubborn stains: stubborn stains should be
treated with solid soap before the garment is washed
(use the Cotton programme with pre-wash phase).

Load-balancing system

Before every spin cycle, to avoid excessive vibrations
and to distribute the load in a uniform manner, the
drum rotates continuously at a speed which is slightly
faster than the normal washing speed. If, after several
attempts, the load is still not evenly distributed, the
machine spins at a lower speed than the set frequency.
If the load is excessively unbalanced, the washing
machine continues at distribution speed only instead
of the full spin speed.
In order to achieve better load distribution and
balance, we recommend that large and small garments
are mixed when placing the laundry in the machine.

10

Precautions and tips

 This machine was designed and manufactured in
compliance with cuurent international safety
standards. The following advice is provided for
safety reasons and should be read carefully.

General safety

 This appliance was designed for domestic use

inside the home and is not intended for
commercial or industrial use.

 The washing machine must be used by adults only,

in accordance with the instructions provided in
this booklet.

 Do not touch the machine when barefoot or with

wet or damp hands or feet.

 When unplugging the appliance, always pull the

plug from the mains socket; do not pull on the
cable.

 Do not touch the drained water as it may reach

extremely high temperatures.

 Never force the porthole door: doing so may

damage the safety lock mechanism designed to
prevent the door being opened accidentally.

 If the appliance breaks down, under no

circumatances must you attempt to carry out
the repairs yourself.

 Keep children well away from the machine while it

is in operation.

 If the machine must be moved, work in a group of two

or three people and handle it very carefully. Never
attempt to move the appliance without the help of
another person, because it is extremely heavy.

 Make sure that the drum is empty before loading

laundry into the appliance.

Disposal

 When disposing of the packaging material: observe

local legislation so that the packaging may be reused.

Opening the door manually

If it is not possible to open the porthole door due to
a powercut and you wish to hang out the laundry,
proceed as follows:

1. Remove the plug from
the electricity socket;

2. Make sure that the
water level inside the

20

machine is lower than
the door opening; if this
is not the case remove
excess water using the
water outlet hose,
collecting it in a bucket
as shown in the figure;

3. Remove the covering
panel on the front of the
washing machine using a
screwdriver (see figure);

4. Using the tab shown in
the figure, pull outwards
until the plastic brace
comes away; pull it
downwards until you
hear a click, which
indicates that the door
is unlocked;

GB

 The European Directive 2002/96/EC relating to

Waste Electrical and Electronic Equipment
states that household appliances should not be
disposed of using the normal solid urban waste
cycle. Exhausted appliances should be collected
separately in order to optimise the cost of re­using and recycling the materials inside the
machine, while preventing potential damage to
the atmosphere and to public health. The
crossed-out dustbin is marked on all products to
remind the owner of their obligations regarding
separated waste collection.
For more information relating to the correct
disposal of household appliances, owners should
contact their local authorities or appliance
dealer.

5. Open the door; if this
is still not possible,
repeat the process;

6. Replace the kick strip, making sure that the

hooks are positioned in the right slots before
pushing the panel towards the machine.

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Care and maintenance

Turning off the water and electricity

GB

supplies

 Turn off the water tap after every wash. This

limits wear and tear on the machines water
supply and prevents leaks.

 Disconnect the appliance from the electricity

supply before cleaning it and before performing
any maintenance work on it.

Cleaning the machine

The exterior of the appliance and all rubber parts
may be cleaned using a cloth soaked in warm soapy
water. Do not use solvents or abrasive products.

Cleaning the detergent dispenser
drawer

To remove the drawer,
press the lever (1) and
pull it outwards (2) (see

figure).

Wash the drawer under
running water; this
should be done regularly.

To access the pre-chamber:

1. Remove the kick strip
on the front of the
machine using a
screwdriver (see figure);

2. Position a container
collecting the drained
water (approximately 1.5 l)
correctly (see figure);

3. Unscrew the cover,
turning it in an
anticlockwise direction
(see figure);

4. Clean the inside thoroughly;

5. Screw the cover back on;

6. Replace the kick strip, making sure that the

hooks are positioned in the right slots before
pushing the panel towards the machine.

Drum maintenance

 Always leave the porthole door ajar to prevent

unpleasant odours from forming.

Cleaning the pump

The washing machine is fitted with a self-cleaning
pump which does not require regular maintenance.
However, it may be that small objects (coins,
buttons, etc.) fall into the pre-chamber that
protects the pump (the pump is located in the lower
part of this pre-chamber).

 Make sure that the wash cycle has finished and

remove the plug from the socket.

Checking the water inlet hose

Check the water inlet hose at least once a year. If
there are any cracks, replace it immediately: the
high water pressure used by the wash cycles could
cause a cracked hose to split open.

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Troubleshooting

From time to time your machine may not operate as it should. Before calling for Assistance (see Assistance),
make sure that the problem cannot be resolved easily using the following list.

Malfunction:

The washing machine
will not switch on.

The wash cycle
does not begin.

The washing machines fails to
fill with water.

The machine continuously fills
and drains water.

Possible causes / Solutions:

 The plug has not been inserted into the electrical socket, or it has not

been inserted far enough to make contact.

 There is no power in the house.

 The porthole door has not been shut properly.
 The START/PAUSE button has not been pressed.
 The water tap has not been turned on.

 The water inlet hose is not connected to the tap.
 The hose is kinked.
 The water tap has not been turned on.
 There is no water in the house.
 The water pressure is insufficient.
 The START/PAUSE button has not been pressed.

 The end of the outlet hose has not been fitted at a height between 65

and 100 cm from the floor (see Installation).

 The free end of the hose is underwater (see Installation).
 If If the dwelling is on one of the upper floors of a building, there may

be problems relating to water drainage, causing the washing machine
to load and drain water continuously. Special anti-draining valves are
available in shops and help to avoid this inconvenience.

 The water drainage systemis not fitted with a breather pipe.

GB

The machine does not drain
or spin.

The washing machine vibrates
too much during the spin cycle.

The washing machine leaks.

The icons corresponding to
the Phase in progress flash
rapidly at the same time as
the ON/OFF indicator light.

There is too much foam.

 The programme does not include a draining phase: some programmes

require manual draining (see Programmes and options).

 The Reduced Creases option is enabled: to complete the programme,

press the START/PAUSE button (see Programmes and options).

 The outlet hose is bent (see Installation).
 The drainage duct is clogged.

 The drum was not unlocked properly when the appliance was installed

(see Installation).

 The washing machine is not level (see Installation).
 The washing machine is trapped between cabinets and a wall (see Installation).
 The load is not balanced properly (see Description of the machine).

 The water inlet hose is not screwed on to the tap correctly (see Installation).
 The detergent dispenser drawer is blocked (for instructions on how to

clean it, see Care and maintenance).

 The outlet hose has not been secured properly (see Installation).

 Switch off the machine and unplug the appliance; wait for

approximately 1 minute then switch it on again.
If the problem persists, contact Assistance.

 The detergent is not designed for machine washing (the packaging

should state that the product is for washing by machine, for
washing by hand or machine or similar).

 Too much detergent was used.

The washing machine door
remains locked.

 Follow the manual unlocking procedure (see Precautions and tips).

 If the problem persists after the above checks have been carried out,
shut off the water tap, switch off the machine and contact Assistance.

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Assistance

GB

12 Months Parts and Labour Guarantee

Your appliance has the benefit of our manufacturers guarantee, which covers the cost of

breakdown repairs for twelve months from the date of purchase.

This gives you the reassurance that if, within that time, your appliance is proven to be defective

because of either workmanship or materials, we will, at our discretion, either repair or replace the

This guarantee is subject to the following conditions:

- The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.

- The appliance is used only on the electricity or gas supply printed on the rating plate.

- The appliance has been used for normal domestic purposes only.

- The appliance has not been altered, serviced, maintained, dismantled, or otherwise

interfered with by any person not authorised by us.

- Any repair work must be undertaken by us or our appointed agent.

- Any parts removed during repair work or any appliance that is replaced become our property.

- The appliance is used in the United Kingdom or Republic of Ireland.

The guarantee does not cover:

Guarantee

appliance at no cost to you.

- Damage resulting from transportation, improper use, neglect or interference or as a result

of improper installation.

- Replacement of any consumable item or accessory . These include but are not limited to: plugs,

cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.

- Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee

Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on

you registering your appliance with us and the parts being fitted by one of our authorised engineers.

There will be a charge for our engineer's time. To activate the extra parts warranty on your

appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).

Extended Guarantees

We offer a selection of repair protection plans that enable you to fully cover yourself against the expense

of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on

08709 088 088 (ROI 01 230 0233).

Free Helpdesk Service

We have a dedicated team who can provide free advice and assistance with your appliance if you

experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint

Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where

necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will

replace your machine or, if you prefer, give you your money back.

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After Sales Service

No one is better placed to care for your Hotpoint appliance during the course of its

working life than us - the manufacturer.

Essential Contact Information

Hotpoint Service

We are the largest service team in Europe offering you access to 400 skilled telephone advisors and

1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.

UK: 08709 066 066

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Please note: Our advisors will require the following information:

Model number:

Serial number:

Parts and Accessories

GB

We supply a full range of genuine replacement parts as well as accessory products that protect and

hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.

UK: 08709 077 077

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Appliance Registration

We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts

guarantee you must register your appliance with us.

UK: 0870 6092094

Republic of Ireland: 01 230 0800

www.hotpointservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB

Indesit Company Unit 49 Airways Industrial Estate,Dublin 17

 Recycling & Disposal Information

As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right
to use quality, recycled components to keep down customer costs and minimise material wastage.

Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door
cannot be locked shut.

15

GB

195063167.01

06/2007 - Xerox Business Services

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