Hotpoint 23 User Manual

197D6007P001 49-60321 02-04 JR

Safety Instructions . . . . . . . . . . .2, 3

For Australia and New Zealand . . .36

Operating Instructions

Automatic Icemaker . . . . . . . . . . .15

Care and Cleaning . . . . . . . . . .17, 18

Crispers and Pans . . . . . . . . . . . . .14

CustomCool

™

. . . . . . . . . . . . .4, 7, 8

Freezer Compartment . . . . . . . . . .13

Ice and Water Dispenser . . . . .16, 17

Refrigerator Doors . . . . . . . . . . . .10

Replacing the Light Bulbs . . . . . . .19

Shelves and Bins . . . . . . . . . . .10–12

Temperature Controls . . . . . . . . .4–6

Turbo Cool

™

. . . . . . . . . . . . . . . . . .6

Water Filter . . . . . . . . . . . . . . . . . . .9

Installation Instructions

For Australia and

New Zealand . . . . . . . . . . . . . .36–39

Preparing to Install

the Refrigerator . . . . . . . . . . . .24–26

Removing and

Replacing Doors . . . . . . . . . . . .26–29

Trim Kits and Panels . . . . . . . .20–23

Water Line Installation . . . . . .30, 31

Troubleshooting Tips . . . . . . .32–35

Normal Operating Sounds . . . . . .32

Model 23

Write the model and serial numbers here:

Model # __________________________

Serial # __________________________

Find these numbers on a label inside
the refrigerator compartment at the
top on the right.

Owner’s Manual

and Installation

Refrigerators

Side by Side

2

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

WARNING!

Use this appliance only for its intended purpose as described in this Owner’s Manual.

SAFETY PRECAUTIONS

When using electrical appliances, basic safety precautions should be followed, including the following:

■

■ This refrigerator must be properly installed

and located in accordance with the Installation
Instructions before it is used. Also see the
How to Connect Electricity section.

■

■ Do not attempt to stand on top of the refrigerator.

Doing so may result in bodily injury or damage to
the refrigerator.

■

■ Do not allow children to play with the refrigerator

or tamper with the controls.

■

■ Do not allow children to climb, stand or hang on

the shelves in the refrigerator. They could damage
the refrigerator and seriously injure themselves.

■

■ Do not touch the cold surfaces in the freezer

compartment when hands are damp or wet.
Skin may stick to these extremely cold surfaces.

■

■ Do not store or use gasoline or other flammable

vapors and liquids in the vicinity of this or any other
appliance.

■

■ In refrigerators with automatic icemakers, avoid

contact with the moving parts of the ejector
mechanism, or with the heating element located
on the bottom of the icemaker. Do not place fingers
or hands on the automatic icemaking mechanism
while the refrigerator is plugged in.

■

■ Installation of the icemaker must be done by

a qualified service technician.

■

■ Keep fingers out of the “pinch point” areas;

clearances between the doors and between the doors
and cabinet are necessarily small. Be careful closing
doors when children are in the area.

■

■ Unplug the refrigerator before cleaning and

making repairs.

NOTE: We strongly recommend that any servicing be
performed by a qualified individual.

■

■ Before replacing a burned-out light bulb, the refrigerator

should be unplugged in order to avoid contact with
a live wire filament. (A burned-out light bulb may
break when being replaced.)

NOTE: Setting either or both controls to 0 (off) does not remove
power to the light circuit.

■

■ Do not refreeze frozen foods which have thawed

completely.

■

■ Always clean the CustomCool™Tray after

thawing food.

3

DANGER! RISK OF CHILD ENTRAPMENT

PROPER DISPOSAL OF THE REFRIGERATOR

Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still
dangerous…even if they will sit for “just a few days.”
If you are getting rid of your old refrigerator, please
follow the instructions below to help prevent accidents.

Before You Throw Away Your Old Refrigerator
or Freezer:

■ Take off the doors and discard separately.

■ Leave the shelves in place so that children may not

easily climb inside.

■ If the refrigerator has a lock, make it unusable.

Refrigerants

All refrigeration products contain refrigerants, which
under federal law must be removed prior to product
disposal. If you are getting rid of an old refrigeration
product, check with the company handling the disposal
about what to do.

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.

ELECTRICAL SUPPLY (UNITED KINGDOM ONLY)

Customers in the UK, see “Electrical Supply” leaflet in the
literature packet for electrical information.

About the temperature controls
on CustomCool

™

models. (for other models, see next page)

4

The temperature controls are preset in the factory at 3°C for the refrigerator
compartment and -18°C for the freezer compartment. Allow 24 hours for the
temperature to stabilize to the preset recommended settings.

The temperature controls can display both the SET temperature as well as
the actual temperature in the refrigerator and freezer. The actual temperature
may vary slightly from the SET temperature based on usage and operating
environment.

Setting either or both controls to OFF stops cooling in both the freezer and
refrigerator compartments, but does not shut off electrical power to the
refrigerator.

NOTE: The refrigerator is shipped with protective film covering the temperature
controls. If this film was not removed during installation, remove it now.

To change the temperature, press and release the
WARMER or COLDER pad. The SET light will come

on and the display will show the set temperature.
To change the temperature, tap either the WARMER
or COLDER pad until the desired temperature is
displayed. Refrigerator temperatures can be adjusted
between 1°C and 7°C and the freezer temperatures
can be adjusted between –21°C and –14°C.

Once the desired temperature has been set, the
temperature display will return to the actual refrigerator
and freezer temperatures after 5 seconds. Several
adjustments may be required. Each time you adjust
controls, allow 24 hours for the refrigerator to reach
the temperature you have set.

To turn the cooling system off, tap the WARMER pad for
either the refrigerator or the freezer until the display
shows OFF. To turn the unit back on, press the COLDER pad
for either the refrigerator or freezer. The SET light will
illuminate on the side you selected. Then press the
COLDER pad again (on the side where the SET light
is illuminated) and it will go to the preset points of
–18°C for the freezer and 3°C for the refrigerator. Setting
either or both controls to OFF stops cooling in both the
freezer and refrigerator compartments, but does not
shut off electrical power to the refrigerator.

Ambient Room Temperature Limits

This refrigerator is designed to operate in ambient temperatures
specified by its Temperature Class, which is marked on the rating plate.

Temperature Symbol Ambient Temperature
Class Maximum Minimum

Extended­Temperate SN 32°C 10°C

Temperate N 32°C 16°C
Subtropical ST 38°C 18°C
Tropical T 43°C 18°C

NOTE: Internal temperature may be affected by such factors as the location of the refrigerator,
ambient temperature and frequency of door openings. Adjust temperature controls as required
to compensate for these

factors.

5

About the temperature controls.

The temperature controls are preset in the factory at 5 for both the refrigerator
and freezer compartments. Allow 24 hours for the temperature to stabilize to
the preset settings.

Several adjustments may be required. Each time you adjust controls, allow
24 hours after each adjustment for the refrigerator to reach the setting you
have selected.

Setting either or both controls to 0 stops cooling in both the freezer and
refrigerator compartments, but does not shut off electrical power to the
refrigerator.

Control settings will vary based on personal preferences, usage and operating
conditions and may require more than one adjustment.

NOTE: The refrigerator is shipped with protective film covering the temperature

controls. If this film was not removed during installation, remove it now.

Ambient Room Temperature Limits

This refrigerator is designed to operate in ambient temperatures
specified by its Temperature Class, which is marked on the rating plate.

Temperature Symbol Ambient Temperature
Class Maximum Minimum

Extended­Temperate SN 32°C 10°C

Temperate N 32°C 16°C
Subtropical ST 38°C 18°C
Tropical T 43°C 18°C

NOTE: Internal temperature may be affected by such factors as the location of the refrigerator,
ambient temperature and frequency of door openings. Adjust temperature controls as required
to compensate for these

factors.

ADJUST FREEZER TEMP

WARMERCOLDER

9 IS COLDEST

ADJUST REFRIGERATOR TEMP

WARMERCOLDER

9 IS COLDEST

6

About the temperature controls.

The temperature controls are preset in the factory at 5 for both the refrigerator
and freezer compartments. Allow 24 hours for the temperature to stabilize to the
preset settings.

Several adjustments may be required. Each time you adjust controls, allow 24 hours
after each adjustment for the refrigerator to reach the setting you have selected.

Setting either or both controls to 0 stops cooling in both the freezer and refrigerator
compartments, but does not shut off electrical power to the refrigerator.

Control settings will vary based on personal preferences, usage and operating
conditions and may require more than one adjustment.

NOTE: The refrigerator is shipped with protective film covering the temperature

controls. If this film was not removed during installation, remove it now.

Ambient Room Temperature Limits

This refrigerator is designed to operate in ambient temperatures specified
by its Temperature Class, which is marked on the rating plate.

Temperature Symbol Ambient Temperature
Class Maximum Minimum

Extended­Temperate SN 32°C 10°C

Temperate N 32°C 16°C
Subtropical ST 38°C 18°C
Tropical T 43°C 18°C

NOTE: Internal temperature may be affected by such factors as the location of the refrigerator, ambient temperature
and frequency of door openings. Adjust temperature controls as required to compensate for these

factors.

About TurboCool.

™

How it Works

TurboCool rapidly cools the refrigerator

compartment in order to more quickly cool
foods. Use TurboCool when adding a large
amount of food to the refrigerator
compartment, putting away foods after they
have been sitting out at room temperature or
when putting away warm leftovers. It can also
be used if the refrigerator has been without
power for an extended period.

Once activated, the compressor will turn on
immediately and the fans will cycle on and
off at high speed as needed for eight hours.
The compressor will continue to run until the
refrigerator compartment cools to approximately
1°C, then it will cycle on and off to maintain
this setting. After 8 hours, or if TurboCool is

pressed again, the refrigerator compartment
will return to the original setting.

How to Use

Press TurboCool. The TurboCool indicator light
will come on.

After TurboCool is complete, the TurboCool
indicator light will go out.

NOTES:

The refrigerator temperature cannot be changed during

TurboCool.

The freezer temperature is not affected during

TurboCool.

When opening the refrigerator door during TurboCool,
the fans will continue to run if they have cycled on.

7

Empty the pan. Place the Chill/Thaw tray
in the pan with the metal plate facing
down to chill and store items, or with the
metal plate facing up to thaw items. Place
the items on the tray and close the pan
completely.

Select the ExpressThaw™, ExpressChill

™

or SelectTemp

™

pad. The display

and SET light will come on. Tap the pad
until the light appears next to the desired
setting. Use the chart to determine the
best setting to use.

■ To stop a feature before it is finished,

tap that feature’s pad until no options
are selected and the display is off.

■ During ExpressThaw™and ExpressChill,

™

the display on the controls will count
down the time in the cycle.

■ After the ExpressThaw

™

cycle is

complete, the pan will reset to the
MEAT setting (–1°C) to help preserve
thawed items until they are used.

■ The displayed actual temperature of the

CustomCool pan may vary slightly from
the SET temperature based on usage
and operating environment.

NOTE: For food safety reasons, it is recommended
that foods be wrapped in plastic wrap when using

ExpressThaw.™This will help contain meat juices

and improve thawing performance.

About CustomCool.

™

(on some models)

How to Use

How it Works

The CustomCool™feature is a system of
dampers, a fan, a temperature thermistor
and a heater. Depending on the function
selected, a combination of these will be
used to quickly chill items, thaw items or
hold the pan at a specific temperature.

The pan is tightly sealed to prevent the pan’s
temperature from causing temperature
fluctuations in the rest of the refrigerator.

The controls for this pan are located at the
top of the refrigerator with the temperature
controls.

ExpressThaw

™

ExpressChill

™

8

About CustomCool.

™

(on some models)

CustomCool™ Chart

NOTE: Results may vary depending on packaging, starting temperature and other food traits.

0.25 kg (4 hours)

■ Hamburgers (0.25 kg)

■ Individually Wrapped

Filet Mignon (0.25 kg)

0.50 kg (8 hours)

■ Chicken Breasts (0.5 kg)

■ Minced Beef (0.5 kg)

■ Steak (0.5 kg)

1.0 kg (10 hours)

■ Chicken Breasts (1.0 kg)

■ Minced Beef (1.0 kg)

■ Steak (1.0 kg)

1.50 kg (12 hours)

■ Chicken Breasts (1.50 kg)

■ Minced Beef (1.50 kg)

■ Steak (1.50 kg)

15 Minutes

■ 1 Beverage Can (355 ml)

■ 2 Small Juice Boxes

(175–240 ml each)

30 Minutes

■ 2 to 6 Beverage Cans (355 ml each)

■ 2 Plastic 590 ml Bottles of Beverage

■ 4 to 6 Small Juice Boxes

(175–240 ml each)

■ 3 Foil Juice Packets

■ Wine (750 ml bottle)

45 Minutes

■ 2 Liter of Beverage

■ 1.9 Liters of Juice

■ Gelatin–1 package

Citrus Setting (6

°C)

■ Oranges, Lemons, Limes, Pineapple,

Cantaloupe

■ Beans, Cucumbers, Tomatoes,

Peppers, Aubergine, Squash

Produce Setting (1°C)

■ Strawberries, Raspberries, Kiwifruit,

Pears, Cherries, Blackberries, Grapes,
Plums, Nectarines, Apples

■ Asparagus, Broccoli, Corn,

Mushrooms, Spinach, Cauliflower,
Kale, Green Onion, Beetroot, Onions

Meat Setting (–1°C)

■ Raw Meat, Fish and Poultry

9

About the water filter.

Water Filter Cartridge (on some models)

The water filter cartridge is located in the
back upper right corner of the refrigerator
compartment.

When to Replace the Filter

There is a replacement indicator light for the
water filter cartridge on the dispenser. This
light will turn orange to tell you that you need
to replace the filter soon.

The filter cartridge should be replaced when
the replacement indicator light turns red or if
the flow of water to the dispenser or icemaker
decreases.

Installing the Filter Cartridge

If you are replacing the cartridge, first
remove the old one by slowly turning it to
the left. Do not pull down on the cartridge.
A small amount of water may drip down.

Fill the replacement cartridge with water
from the tap to allow for better flow
from the dispenser immediately after
installation.

Lining up the arrow on the cartridge and
the cartridge holder, place the top of the
new cartridge up inside the holder. Do not
push it up into the holder.

Slowly turn it to the right until the filter
cartridge stops. DO NOT OVERTIGHTEN. As
you turn the cartridge, it will automatically
raise itself into position. Cartridge will
rotate about 1/4 turn.

Run water from the dispenser for
3 minutes (about six liters) to clear
the system and prevent sputtering.

Press and hold the RESET WATER FILTER
pad on the dispenser for 3 seconds.

NOTE: A newly-installed water filter cartridge may
cause water to spurt from the dispenser.

In-Line Filter (on some models)

Installation instructions for the in-line filter can
be found inside the in-line filter kit, supplied
with the refrigerator.

The built-in water filter will require replacing
approximately once a year. The in-line filter
will require replacing approximately every
6 months, depending upon water dispenser/
icemaker usage.

Filter Bypass Plug

You must use the filter bypass plug when a
replacement filter cartridge is not available.
The dispenser and the icemaker will not
operate without the filter or filter bypass plug.

Replacement Filters

To order additional filter cartridges, contact the
Hotpoint Spares Centre on:

UK: 08709 077 077
Republic of Ireland: [phone]

Place the top of the cartridge up
inside the cartridge holder and
slowly turn it to the right.

Filter Bypass Plug

Cartridge
Holder

Refrigerator Water Filter Kit
Model #GXITQ

10

Refrigerator Door Bins and Freezer Door Tilt-Out Bins

Large Bins

The larger refrigerator door bins and freezer
tilt-out door bins are adjustable.

To remove: Lift the front of the bin straight up,
then lift up and out.

To replace or relocate: Engage the back side of
the bin in the molded supports of the door.
Then push down on the front of the bin.
Bin will lock in place.

Small Bins

To remove: Lift the front of the bin straight up

then out.

To replace: Position the bin above the
rectangular molded supports on the door.
Then slide the bin down onto the support
to lock it in place.

The snugger helps prevent tipping, spilling or
sliding of small items stored on the door shelf.
Place a finger on either side of the snugger
near the rear and move it back and forth to
fit your needs.

Not all features are on all models.

Refrigerator bin

Freezer tilt-out bin

Snugger

Bottle Retainer

The bottle retainers are adjustable and keep
tall items from tipping over.

To remove: Lift the front of the retainer straight
up, then lift it up.

To replace or relocate: Engage the back of the
bottle retainer in the molded supports on the
door. Then push down on the front of the
bottle retainer.

Bottle
retainer

About the shelves and bins.

About the refrigerator doors.

Refrigerator Doors

The refrigerator doors may feel different than
the ones you are used to. The special door
opening/closing feature makes sure the doors
close all the way and are securely sealed.

When opening and closing the door you will
notice a stop position. If the door is opened
past this stop point, the door will remain open
to allow you to load and unload food more
easily. When the door is only partially open,
it will automatically close.

The resistance you feel at the stop position will
be reduced as the door is loaded with food.

When the door is only partially open
it will automatically close.

Beyond this stop the door will
stay open.

Door Wine/Beverage Rack (on some models)

This rack holds up to 5 cans, one bottle of wine
or one 2-liter bottle of soda.

The rack hangs from the sides of the dairy bin.

To remove:

Empty the wine/beverage rack.

Holding the bottom of the dairy bin, lift
the front straight up, then lift up and out.

To detach the rack from the dairy bin,
pull the rack’s side wires out of the holes
on each side of the dairy bin.

To replace:

Reattach the rack to the sides of the bin.

Engage the back side of the bin in the
molded supports on the door. Then push
down on the front of the bin. The bin will
lock into place.

11

QuickSpace™Shelf

This shelf splits in half and slides under itself
for storage of tall items on the shelf below.

This shelf can be removed and replaced or
relocated just like Slide-Out Spillproof Shelves.

On some models, this shelf can not be used
in the lowest position.

Slide-Out Spillproof Shelf

The slide-out spillproof shelf allows you to
reach items stored behind others. The special
edges are designed to help prevent spills from
dripping to lower shelves.

To remove:

Slide the shelf out until it reaches the stop,
then press down on the tab and slide the shelf
straight out.

To replace or relocate:

Line the shelf up with the supports and slide it
into place. The shelf can be repositioned when
the door is at 90° or more. To reposition the
shelf, slide the shelf past the stops and angle

downward. Slide shelf down to the desired
position, line up with the supports and slide
into place.

Make sure you push the shelves all the way back in
before you close the door.

Press tab and pull shelf
forward to remove

Removable Beverage Rack

The beverage rack is designed to hold
a bottle on its side. It can be attached to
any slide-out shelf.

To install:

Line up the large part of the slots on
the top of the rack with the tabs under
the shelf.

Then slide the rack back to lock it in place.

1

2

12

Deep Freezer Baskets

To remove, push the basket all the way to the

back of the freezer. Lift up until the back pins
are disengaged. Lift the entire basket up and
pull out.

Make sure you push the baskets all the way back in
before you close the door.

WARNING: Poor performance may occur

if freezer baskets are not used. Storage of items in
the freezer without using baskets may result in poor
temperature performance due to restrictions of air flow
within the freezer compartment.

Not all features are on all models.

About the shelves and bins.

Freezer Baskets

To remove, slide out to the stop position, lift the

front past the stop position and slide out.

Make sure you push the baskets all the way back in
before you close the door.

WARNING: Poor performance may occur

if freezer baskets are not used. Storage of items in
the freezer without using baskets may result in poor
temperature performance due to restrictions of air flow
within the freezer compartment.

Slide-Out Freezer Shelves

To remove, slide out to the stop position, lift the

front past the stop position and slide out.

Make sure you push the shelves all the way back in
before you close the door.

Fixed Freezer Shelves

There are two types of fixed freezer shelves.

To remove this type of shelf:

Lift the shelf up at the left side.

Bring the shelf out.

To remove this type of shelf:

Lift up the left side of the shelf and slide it
left into the center of the shelf supports.

Rotate the right side of the shelf up and
out of the shelf supports.

13

Loading the Freezer Compartment

Load so that at least 15 mm of space remains
clear between stacks of packages and 15–25 mm
of space between the top of any stack and any
shelf or basket above it. Packages may hang
over the front of shelves but must remain
15 mm from doors.

■ Food to be frozen must not be placed in

direct contact with food in storage. If food
is to be frozen every day, it may be necessary
to reduce the quantity to be frozen.

■ If a quantity of food needs to be frozen,

set the freezer control to its coldest setting.
After the food is frozen, reset the freezer
control to its initial position.

■ Food is most quickly frozen on the middle

three shelves of the freezer compartment
and most slowly in the freezer door shelves.

■ Do not store commercially quick-frozen food

longer than the time recommended by the
food manufacturers.

■ If the power to the appliance is shut off

for an extended time or if the refrigerating
system fails, do not open the doors unless
absolutely necessary. When it is necessary,
close them as quickly as possible so the
frozen food will stay frozen as long as
possible.

■ The freezer door storage shelves marked

with a two-star label are only appropriate
for the storage of previously frozen food.

Effervescent drinks should not be stored in the
freezer compartment.

Freezer Performance

This Refrigerator/Freezer has an overall “Four Star” rating.

Freezer performance is classified by star ratings defined by ISO 8561 STANDARD AND
SUMMARY BELOW:

However, these limited areas have a two star rating as permitted by the standard:

CODE

or

FREEZING–LOAD TEMP.
(FOOD TEMPERATURE)

Below –6°C.

Below –12°C.

Below –18°C.

Models Location of Freezer Shelves

23 Bottom freezer basket and bottom

2 door shelves, top freezer door shelf.

23 NON

Top freezer door shelf.

DISPENSER

About the freezer compartment.

14

Fruit and Vegetable Crispers

Excess water that may accumulate in the
bottom of the drawers should be wiped dry.

On some models, the bottom drawer has
full extension slides that allow full access
to the drawer.

Not all features are on all models.

About the crispers and pans.

Adjustable Humidity Crispers

Slide the control all the way to the HI setting
to provide high humidity recommended for
most vegetables.

Slide the control all the way to the LO setting
to provide lower humidity levels recommended
for most fruits.

Convertible Meat Pan

The convertible meat pan has its own cold
air duct to allow a stream of cold air from
the freezer compartment to flow to the pan.

The variable temperature control regulates the
airflow from the Climate Keeper.

Set the control to the coldest setting to store
fresh meats.

Set the control to cold to convert the pan to
normal refrigerator temperature and provide
extra vegetable storage space. The cold air duct
is turned off. Variable settings between these
extremes can be selected.

Crisper Removal

The top crispers can easily be removed by
pulling the drawer straight out and lifting
the drawer up and over the stop location.

If the door prevents you from taking out the
drawers, first try to remove the door bins.
If this does not offer enough clearance, the
refrigerator will need to be rolled forward
until the door opens enough to slide the
drawers out. In some cases, when you roll the
refrigerator out, you will need to move the
refrigerator to the left or right as you roll it out.

To remove the bottom crisper:

Pull the drawer out to the stop position.

Lift the front of the drawer up and out of
the wire holder.

Lift the back of the drawer up and out.

To replace the bottom crisper:

Place the back of the drawer in the wire
holder, making sure the wire holder fits
into the grooves on the back of the pan.

Lower the front of the drawer into the
wire holder.

Pull the bottom of the wire holder forward
until the wire pops into the groove located
on the bottom of the drawer.

Not all features are on all models.

About crisper removal.

Pop wire into groove.

HI LO

C

O

D

L

O

C

L

D

E

S

T

15

Pull the upper freezer shelf straight
out to access the icemaker. Always
be sure to replace the shelf. The shelf
can be used for storage.

Icemaker

Feeler Arm

Power
Switch

Green
Power Light

Ice Drawer

Ice Drawer

Shelf

Ice Storage Drawer

To access ice, pull the drawer forward.

To remove the drawer, pull it straight out and
lift it past the stop location.

Automatic Icemaker

The icemaker will produce seven cubes per
cycle—approximately 100–130 cubes in a
24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other use
conditions.

To access the icemaker: Pull the shelf above
the ice drawer straight out. Always be sure
to replace the shelf.

If the refrigerator is operated before the water
connection is made to the icemaker, set the
power switch in the O position.

When the refrigerator has been connected
to the water supply, set the power switch to
the l position.

You will hear a buzzing sound each time the
icemaker fills with water.

The icemaker will fill with water when it cools
to –10°C. A newly-installed refrigerator may
take 12–24 hours to begin making ice cubes.

Throw away the first few batches of ice to allow
the water line to clear.

Be sure nothing interferes with the sweep
of the feeler arm.

When the bin fills to the level of the feeler arm,
the icemaker will stop producing ice. It is
normal for several cubes to be joined together.

If ice is not used frequently, old ice cubes will
become cloudy, taste stale and shrink.

If ice cubes get stuck in the icemaker, the
green power light will blink. To correct this,
set the power switch to O and remove the
cubes. Set the power switch to I to restart
the icemaker. After the icemaker has been
turned on again, there will be a delay of about
45 minutes before the icemaker resumes
operation.

NOTE: In homes with lower-than-average water
pressure, you may hear the icemaker cycle multiple
times when making one batch of ice.

WARNING: Connect to potable water

supply only. Installation of the icemaker must be
done by a qualified service technician.

A newly-installed refrigerator may take 12 to 24 hours to begin making ice.

About the automatic icemaker.

16

Spill Shelf

To Use the Dispenser

Select CUBED ICE , CRUSHED ICE
or WATER .

Press the glass gently against the top of the
dispenser pad/cradle.

The spill shelf is not self-draining. To reduce
water spotting, the shelf and its grille should
be cleaned regularly.

If no water is dispensed when the refrigerator is first
installed, there may be air in the water line system.
Press the dispenser pad/cradle for at least two minutes
to remove trapped air from the water line and to fill the
water system. To flush out impurities in the water line,
throw away the first six glassfuls of water.

CAUTION: Never put fingers or any other

objects into the ice crusher discharge opening.

Locking the Dispenser (on some models)

Press the LOCK CONTROL
pad for 3 seconds to lock
the dispenser and control
panel. To unlock, press
and hold the pad again
for 3 seconds.

Dispenser Light (on some models)

This pad turns the night
light in the dispenser on

and off. The light also
comes on when the
dispenser pad/cradle
is pressed. If this light
burns out, it should be
replaced with a 6 watt
12V maximum bulb.

Quick Ice (on some models)

When you need ice in a
hurry, press this pad to
speed up ice production.
This will increase ice
production for the
following 48 hours or until
you press the pad again.

Door Alarm (on some models)

To set the alarm, press this
pad until the indicator
light comes on. This alarm
will sound if either door
is open for more than
3 minutes. The light goes
out and the beeping stops
when you close the door.

About the ice and water dispenser. (on some models)

Important Facts About Your Dispenser

■ Do not add ice from trays or bags to

the storage drawer. It may not crush or
dispense well.

■ Avoid overfilling glass with ice and use of

narrow glasses. Backed-up ice can jam the
chute or cause the door in the chute to
freeze shut. If ice is blocking the chute,
poke it through with a wooden spoon.

■ Beverages and foods should not be

quick-chilled in the ice storage drawer.
Cans, bottles or food packages in the
storage drawer may cause the icemaker
or auger to jam.

■ To keep dispensed ice from missing

the glass, put the glass close to, but not
touching, the dispenser opening.

■ Some crushed ice may be dispensed even

though you selected CUBED ICE. This
happens occasionally when a few cubes
accidentally get directed to the crusher.

■ After crushed ice is dispensed, some water

may drip from the chute.

■ Sometimes a small mound of snow will form

on the door in the ice chute. This condition
is normal and usually occurs when you have
dispensed crushed ice repeatedly. The snow
will eventually evaporate.

CAUTION: Some products such as water ices

should not be consumed too cold.

17

Dispenser drip area.

Removing the dispenser pad
(on some models)

Rotate

Drive
Mechanism

Ice Storage Drawer on Dispenser Models

To remove:

Set the icemaker power switch to the O (off)
position. Pull the drawer straight out and
then lift past the stop position.

To replace:

When replacing the drawer, be sure to press
it firmly into place. If it does not go all the
way back, remove it and rotate the drive
mechanism 1/4 turn. Then push the drawer
back again.

Cleaning the Outside

The dispenser drip area, beneath the grille,

should be wiped dry. Water left in this area
may leave deposits. Remove the deposits by
adding undiluted vinegar to the well. Soak
until the deposits disappear or become loose
enough to rinse away.

The dispenser pad/cradle (on dispenser models).
Before cleaning, open the freezer door part
way to prevent dispensing of ice or water when
cleaning. On models with a dispenser pad,
the pad can be removed before cleaning.
Simply peel the pad away from the back wall
of the dispenser. Clean the pad/cradle with
a warm water and baking soda solution—
about 15 ml of baking soda to 1 liter of water.
Rinse thoroughly and wipe dry. To replace the
pad, tuck the edges of the pad in the grooves
on the back wall of the dispenser. Make sure
that the top of the pad goes behind the
dispenser collar.

The door handles and trim. Clean with a cloth
dampened with soapy water. Dry with a
soft cloth.

Keep the outside clean. Wipe with a clean cloth
lightly dampened with kitchen appliance wax
or mild liquid dish detergent. Dry and polish
with a clean, soft cloth.

Do not wipe the refrigerator with a soiled dish cloth or
wet towel. These may leave a residue that can erode
the paint. Do not use scouring pads, powdered cleaners,
bleach or cleaners containing bleach because these
products can scratch and weaken the paint finish.

Care and cleaning of the refrigerator.

Cleaning the Inside

To help prevent odors, leave an open box of

baking soda in the refrigerator and freezer
compartments.

Unplug the refrigerator before cleaning. If this
is not practical, wring excess moisture out
of sponge or cloth when cleaning around
switches, lights or controls.

Use warm water and baking soda solution—
about 15 ml of baking soda to one liter of
water. This both cleans and neutralizes odors.
Rinse and wipe dry.

Use of any cleaning solution other than that which
is recommended, especially those that contain
petroleum distillates, can crack or damage the
interior of the refrigerator.

Avoid cleaning cold glass shelves with hot water
because the extreme temperature difference may
cause them to break. Handle glass shelves carefully.
Bumping tempered glass can cause it to shatter.

Do not wash any plastic refrigerator parts in the
dishwasher.

The chill/thaw tray is dishwasher safe.

18

Behind the Refrigerator

Be careful when moving the refrigerator away
from the wall. All types of floor coverings can
be damaged, particularly cushioned coverings
and those with embossed surfaces.

Pull the refrigerator straight out and return it
to position by pushing it straight in. Moving
the refrigerator in a side direction may result in
damage to the floor covering or refrigerator.

When pushing the refrigerator back, make sure you don’t
roll over the power cord or icemaker supply line.

Care and cleaning of the refrigerator.

Preparing for Vacation

For long vacations or absences, remove food
and unplug the refrigerator. Clean the interior
with a baking soda solution of 15 ml of baking
soda to 1 liter of water. Leave the doors open.

Set the icemaker power switch to the
O position and shut off the water supply
to the refrigerator.

If the temperature can drop below freezing,
have a qualified servicer drain the water supply
system to prevent serious property damage due
to flooding.

Preparing to Move

Secure all loose items such as shelves and
drawers by taping them securely in place
to prevent damage.

When using a hand truck to move the
refrigerator, do not rest the front or back
of the refrigerator against the hand truck.
This could damage the refrigerator. Handle
only from the sides of the refrigerator.

Be sure the refrigerator stays in an upright position
during moving.

19

Tabs

Refrigerator Compartment—Upper Light

Unplug the refrigerator.

The bulbs are located at the top of the
compartment, inside the light shield.
Remove the screw at the front of the
light shield.

To remove the light shield, press in on the
tabs on the sides of the shield and slide
forward and out.

After replacing the bulb with an appliance
bulb of the same or lower wattage, replace
the light shield and screw. When replacing
the light shield, make sure that the tabs at
the back of the shield fit into the slots at
the back of the light shield housing.

Plug the refrigerator back in.

Setting the controls to 0 (off) does not remove power to the light circuit.

Replacing the light bulbs.

Refrigerator Compartment—Lower Light

This light is located above the top drawer.

Unplug the refrigerator.

Remove the convertible meat drawer
control knob by pulling straight out.

Lift the light shield up and pull it out.

After replacing the bulb with an appliance
bulb of the same or lower wattage, replace
the shield and the knob.

Plug the refrigerator back in.

Freezer Compartment

Unplug the refrigerator.

Remove the shelf just above the light
shield. (The shelf will be easier to remove
if it is emptied first.) On some models,
a screw at the top of the light shield will
need to be removed.

To remove the light shield, press in on
the sides, and lift up and out.

Replace the bulb with an appliance bulb
of the same or lower wattage, and reinstall
the light shield. When reinstalling the
light shield, make sure the top tabs snap
securely into place. Replace the screw
(on some models).

Reinstall the shelf and plug the
refrigerator back in.

Dispenser

Unplug the refrigerator.

The bulb is located on the dispenser
under the control panel. Remove the
light bulb by turning it counterclockwise.

Replace the bulb with a bulb of the same
size and wattage.

Plug the refrigerator back in.

C

O

L

D

D

L

E

O

S

C

T

20

Trim kits and decorator panels.

Before You Begin

Some models are equipped with trim kits that allow you to install door panels.

Panels less than 6 mm thick

When installing wood panels less than 6 mm thick, you need to create a filler panel, such as 3 mm cardboard, that
will fit between the face of the door and the wood panel. If you are installing the pre-cut decorator panels, pre-cut
filler panels are included in the kit. The combined thickness of the decorator or wood panel and the filler panel
should be 6 mm.

For Built-In Style models

Read these instructions completely and carefully.

19 mm or Raised Panel

A raised panel design screwed or glued to a 6 mm thick backing, or a 19 mm routed board can be used.
The raised portion of the panel must be fabricated to permit clearances of at least 5.1 cm from the handle
side for fingertip clearance.

Panels thicker than 6mm, up to 19 mm max, will require that the outer 8 mm of panel perimeter be no thicker
than 6 mm.

Weight limitations for custom panels:
Refrigerator Door 17 kg max.
Freezer Door 13 kg max.

5.1 cm
Clearance
Handle Side

Appearance
Panel

Refrigerator
Door

6 mm Thick
Backing

19 mm

Panels 6 mm thick or less

Panels thicker than 6 mm

6 mm max

6 mm max

19 mm

8 mm

21

Freezer Panel
Without Dispenser

Freezer Panel
With Dispenser

Refrigerator Panel

Dimensions for Custom Wood Panels

Cut
out

8 mm

36.8 cm

170.9 cm

3 mm

FRONT

8 mm

45.4 cm

36.8 cm

85.4 cm

3 mm

Cut
out

FRONT

8 mm

170.9 cm

3 mm

Cut
out

49.5 cm

FRONT

The areas at the top of the panels need to be cut out of the panels.

22

Inserting the door panels.

Read these instructions completely and carefully.

Attach the Top Trim on the Freezer and Refrigerator Doors.

The Top Trim can be found inside the refrigerator
compartment.

With a T-20 Torxdriver, attach the Top Trim, using
two screws on each Top Trim piece, to the top of

each door. Hand tighten only. Make sure that the
top of each panel fits snugly behind the lip of the
Top Trim.

Insert the Freezer Panel and Refrigerator Panel.

Carefully push the freezer panel in until it slides into
the slot behind the door handle. Push the filler panel
(required with some door panels) in behind the
decorator panel. Repeat for refrigerator panel.

If your model has a dispenser, this step only applies
to the refrigerator panel and top freezer panel.

Insert the Bottom Freezer Panel. (on dispenser models)

Carefully push the panel in until it slides into the
slot behind the door handle. Push the filler panel

(required with some door panels) in behind the
decorator panel.

Cut-Out

Cut-Out

Top Trim Screws

Top
Freezer
Panel

Bottom
Freezer
Panel

Side Trim

Side Trim

Refrigerator
Panel

Top Trim Screws

23

Install the Side Trim.

These pieces are tucked inside the refrigerator
door handle.

Do not remove the protective film on the outside of the
Side Trim until the Side Trim is installed.

Fit the bottom of the Side Trim under the
Bottom Trim as illustrated.

Hold the Side Trim against the front face of the
decorator panels and fit the Side Trim under the
Top Trim. Make sure the Side Trim is fitted correctly
and that you are satisfied with the appearance of
all the parts.

Side
Trim

Side
Trim

Bottom Trim

Top Trim

DIMENSIONS

*Height does not include hinge.
**Depth includes handle.

Installation

Refrigerator

Instructions

Model 23

24

23

A* 1733 mm

B 908 mm

C** 738 mm

D 1156 mm

E 1232 mm

F 989 mm

G 1361 mm

H 1023 mm

BEFORE YOU BEGIN

Read these instructions completely and
carefully.

•

IMPORTANT – Save these

instructions for local inspector’s use.

•

IMPORTANT – Observe all

governing codes and ordinances.

• Note to Installer – Be sure to leave these
instructions with the Consumer.

• Note to Consumer – Keep these instructions
for future reference.

• Skill level – Installation of this appliance
requires basic mechanical skills.

• Completion time – Refrigerator Installation

15 minutes

• Proper installation is the responsibility of

the installer.

• Product failure due to improper installation

is not covered under the Warranty.

WATER SUPPLY TO THE ICEMAKER

(ON SOME MODELS)

If the refrigerator has an icemaker, it will
have to be connected to a cold water line.
An approved water supply kit is available at
extra cost from your local distributor.

Maximum permissible inlet water pressure—

8.2 bars.

Minimum permissible inlet water pressure—

2.8 bars.

Installation of the icemaker must be done by
a qualified service technician.

REFRIGERATOR LOCATION

• Do not install the refrigerator where the

temperature will go below 16°C because it
will not run often enough to maintain proper
temperatures.

• Do not install the refrigerator where the

temperature will go above 37°C because it
will not perform properly.

• Install it on a floor strong enough to support

it fully loaded.

CLEARANCES

Allow the following clearances for ease
of installation, proper air circulation and
plumbing and electrical connections:

23′

• Sides 4 mm

• To p 25 mm

• Back 13 mm

F

E

H

G

A

B

C

D

25

Installation Instructions

ROLLERS

The rollers have 3 purposes:

■ Rollers adjust so the door closes easily

when opened about halfway. (Raise the
front about 5/8″ [16 mm] from the floor.)

■ Rollers adjust so the refrigerator is firmly

positioned on the floor and does not wobble.

■ Rollers allow you to move the refrigerator

away from the wall for cleaning.

Final leveling adjustments should be made
after the refrigerator has been installed.

To adjust the rollers on 23′ models:

Remove the base grille by opening the
doors, removing the screws at each end,
and pulling it straight out.

Turn the front
roller adjusting
screws clockwise
to raise the
refrigerator,

counterclockwise
to lower it. Use

a 3/8″ hex socket
or wrench, or an
adjustable wrench.

These models also have rear adjustable
rollers so you can align the refrigerator
with your kitchen cabinets. Use a long­handled 5/16″ socket wrench to turn the
screws for the rear rollers—clockwise to

raise the refrigerator, counterclockwise
to lower it.

Replace the base grille.

Roller adjusting screws

DOOR ALIGNMENT

After leveling, make sure that the refrigerator
door is 1/16″ higher than the freezer door.

To align the doors, adjust the refrigerator door.

Using a 7/16″ socket wrench, turn the door
adjusting screw to the right to raise the
door, to the left to lower it. (A nylon plug,
imbedded in the threads of the pin,
prevents the pin from turning unless
a wrench is used.)

After one or two turns of the wrench, open
and close the refrigerator door and check
the alignment at the top of the doors.

To remove the base
grille, open the doors,
remove the screw at
each end of the base
grille and then pull
the grille straight out.

7/16″ Socket

Wrench

Raise

Refrigerator door
needs to be raised.

REMOVE THE BASE GRILLE

Remove the grille by removing the two
Phillips head screws.

1

Installation Instructions

26

REMOVING AND REPLACING THE DOORS

If the refrigerator must go through any entrance that
is less than 38″ wide, the doors must be removed.

DO NOT remove the handles.

DIMENSIONS AND SPECIFICATIONS

(FOR BUILT-IN STYLE MODELS)

Water

Electrical

19 mm
Airspace
13 mm Gap +
6 mm Wall
Plates)

63.5 cm
Countertop

91.4 cm

61 cm

TOOLS YOU WILL NEED

Phillips head screwdriver

3/8″ and 5/16″ Socket

Plastic putty knife

61 cm
Cabinet

178.4 cm

CLOSE THE FREEZER AND
REFRIGERATOR DOORS

5

DISCONNECT THE POWER
COUPLING

(ON SOME MODELS)

If the refrigerator has a water dispenser,

there is a power line (harness) from the
cabinet into the bottom hinge on the
freezer door that must be disconnected.

To disconnect, pull apart at the coupling.

3

DISCONNECT THE WATER
COUPLING

(ON SOME MODELS)

If the refrigerator has a water dispenser,

there is a water line from the cabinet into
the bottom hinge on the freezer door that
must be disconnected.

To disconnect, push in on the white collar
of the coupling and pull out the tubing.

2

27

Installation Instructions

White collar

Bottom
freezer
hinge

Bottom
freezer
hinge

DISCONNECT THE ELECTRICAL
CONNECTORS

(ON SOME MODELS)

If the refrigerator has a refreshment
center, there are electrical connectors

(harnesses) from the cabinet into the
bottom hinge on the refrigerator door
that must be disconnected.

To disconnect, pull apart each connector.

4

Bottom
refrigerator
hinge

28

Installation Instructions

REMOVING AND REPLACING THE DOORS

(CONT.)

REMOVE THE FREEZER DOOR

Remove the freezer door top hinge cover
by either squeezing it and pulling it up or
by prying it off with a plastic putty knife.

Remove the two 5/16” hex head screws,
then lift the hinge straight up to free the
hinge pin.

Open the freezer door to 90.°

As one person slowly lifts the freezer door
up and off the bottom hinge, the second
person should carefully guide the water
line and power line (harness) through the
bottom hinge.

Set the door on a non-scratching surface
with the inside up.

E

D

C

B

A

6

5/16” Hex head

90°

90°

REMOVE THE REFRIGERATOR
DOOR

Remove the refrigerator door top hinge
cover by either squeezing it and pulling
it up or by prying it off with a plastic
putty knife.

Remove the two 5/16” hex head screws,
then lift the hinge straight up to free the
hinge pin.

Open the refrigerator door to 90.°

C

B

A

7

5/16” Hex head

90°

29

Installation Instructions

REMOVE THE REFRIGERATOR
DOOR

(CONT.)

Lift the refrigerator door up and off the
bottom hinge.

If the refrigerator has a refreshment
center, one person should slowly lift the

door up and off the bottom hinge and the
second person should carefully guide the
electrical lines (harnesses) through the
bottom hinge.

Set the door on a non-scratching surface
with the inside up.

E

D

7

90°

Refreshment Center
Models only

REPLACING THE DOORS

To replace the doors, simply reverse
steps 1 through 7.

However, please note the following:

• When lowering the doors onto the
bottom hinges, make sure the second
person carefully guides the tube and
harnesses through the holes in the
hinges.

• When connecting the water line, make
sure you insert the tubing all the way
to the mark.

• Do not pinch the tubing and harnesses
when placing the doors on the bottom
hinges.

• When connecting the power line and
the electrical lines (refreshment center
models only), be sure that the
connectors are seated together fully.

8

Mark

30

Installation Instructions

INSTALLING THE WATER LINE

BEFORE YOU BEGIN

The water line installation is not warranted
by the refrigerator or icemaker manufacturer.
Follow these recommendations carefully to
minimize the risk of expensive water damage.

Water hammer (water banging in the pipes)
in house plumbing can cause damage to
refrigerator parts and lead to water leakage
or flooding. Call a qualified plumber to correct
water hammer before installing the water
supply line to the refrigerator.

To prevent burns and product damage, do not
hook up the water line to the hot water line.

If you use your refrigerator before connecting
the water line, make sure the icemaker power
switch is in the O (off) position.

Do not install the icemaker tubing in areas
where temperatures fall below freezing.

When using any electrical device (such as a
power drill) during installation, be sure the
device is insulated or wired in a manner to
prevent the hazard of electric shock.

All installations must be in accordance with
local plumbing code requirements.

Installation of the icemaker must be done by
a qualified service technician.

WARNING! Connect to potable

water supply only.

CONNECT THE TUBING TO THE
REFRIGERATOR

NOTES:

• Before making the connection to the

refrigerator, be sure the refrigerator
power cord is not plugged into the
wall outlet.

• We recommend installing a water

filter if your water supply has sand or
particles that could clog the screen of
the refrigerator’s water valve. Install it
in the water line near the refrigerator.

Place the compression nut and ferrule
(sleeve) onto the end of the tubing as
shown.

Insert the end of the tubing into the water
valve connection as far as possible. While
holding the tubing, tighten the fitting.

Fasten the tubing into the clamp provided
to hold it in a vertical position. You may
need to pry open the clamp.

1

Tubing

Tubing
clamp

Typical
compression
nut

Ferrule
(sleeve)

Refrigerator
connection

31

Installation Instructions

TURN THE WATER ON AND
PLUG IN THE REFRIGERATOR

Arrange the coil of tubing so that it
does not vibrate against the back of the
refrigerator or against the wall. Push the
refrigerator back to the wall.

2

START THE ICEMAKER

Set the icemaker power switch to the
l position. The icemaker will not begin
to operate until it reaches its operating
temperature of –9°C or below. It will
then begin operation automatically if the
icemaker power switch is in the l position.
It will take 2–3 days to fill the ice bin.

NOTE: In lower water pressure conditions,
the water valve may turn on up to 3 times
to deliver enough water to the icemaker

.

3

Power
switch

Normal operating sounds.

HUMMM...

WHOOSH...

■

The new high efficiency compressor may run faster
and longer than your old refrigerator and you may
hear a high-pitched hum or pulsating sound while
it is operating.

■

Sometimes the refrigerator runs for an extended period,
especially when the doors are opened frequently. This
means that the Frost Guard™feature is working to
prevent freezer burn and improve food preservation.

■

You may hear a whooshing sound when the doors close.
This is due to pressure equalizing within the refrigerator.

■

You may hear the fans spinning at high speeds.
This happens when the refrigerator is first plugged
in, when the doors are opened frequently or when
a large amount of food is added to the refrigerator
or freezer compartments. The fans are helping to
maintain the correct temperatures.

■

If either door is open for over 3 minutes, you may
hear the fans come on in order to cool the light
bulbs.

■

The fans change speeds in order to provide optimal
cooling and energy savings.

■

You may hear the fan running after selecting one
of the CustomCool™settings.

CLICKS, POPS,

CRACKS and CHIRPS

■

You may hear cracking or popping sounds when the
refrigerator is first plugged in. This happens as the
refrigerator cools to the correct temperature.

■

Electronic dampers click open and closed to provide
optimal cooling and energy savings.

■

The compressor may cause a clicking or chirping
sound when attempting to restart (this could take
up to 5 minutes).

■

The electronic control board may cause a clicking
sound when relays activate to control refrigerator
components.

■

Expansion and contraction of cooling coils during
and after defrost can cause a cracking or popping
sound.

■

On models with an icemaker, after an icemaking
cycle, you may hear the ice cubes dropping into
the ice bucket.

WATER SOUNDS

■

The flow of refrigerant through the freezer cooling
coils may make a gurgling noise like boiling water.

■

Water dropping on the defrost heater can cause a
sizzling, popping or buzzing sound during the
defrost cycle.

■

A water dripping noise may occur during the defrost
cycle as ice melts from the evaporator and flows into
the drain pan.

■

Closing the door may cause a gurgling sound due to
pressure equalization.

Do you hear what I hear? These sounds are normal.

For additional information on normal icemaker
and dispenser operating sounds, see the About

the automatic icemaker and About the ice and
water dispenser sections.

Newer refrigerators sound different from older refrigerators.
Modern refrigerators have more features and use newer
technology.

32

33

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem Possible Causes What To Do

Refrigerator does not Refrigerator in defrost cycle. •Wait about 30 minutes for defrost cycle to end.
operate

Either or both controls set • Set the controls to a temperature setting.
to 0 (off).

Refrigerator is unplugged. • Push the plug completely into the outlet.

The fuse is blown/circuit •Replace fuse or reset the breaker.
breaker is tripped.

The refrigerator is in •Unplug the refrigerator and plug it back in.
showroom mode.

Vibration or rattling Rollers need adjusting. •See Rollers.
(slight vibration
is normal)

Normal when refrigerator • Wait 24 hours for the refrigerator to completely
is first plugged in. cool down.

Often occurs when large • This is normal.
amounts of food are
placed in refrigerator.

Door left open. • Check to see if package is holding door open.

Hot weather or frequent • This is normal.
door openings.

Temperature controls set •See About the controls.
at the coldest setting.

Refrigerator or freezer Temperature control not set • See About the controls.
compartment too warm cold enough.

Warm weather or frequent • Set the temperature control one step colder.
door openings. See About the controls.

Door left open. • Check to see if package is holding door open.

Frost or ice crystals Door left open. • Check to see if package is holding door open.
on frozen food

Too frequent or too long

(frost within package

door openings.

is normal)

Divider between Automatic energy saver •This helps prevent condensation on the outside.
refrigerator and freezer system circulates warm
compartments liquid around front edge
feels warm of freezer compartment.

Automatic icemaker Icemaker power switch • Set the power switch to the on position.
does not work is in the off position.

Water supply turned off or • See Installing the water line.
not connected.

Freezer compartment too warm. • Wait 24 hours for the refrigerator to completely cool down.

Piled up cubes in the storage •Level cubes by hand.
bin cause the icemaker
to shut off.

Ice cubes stuck in icemaker. • Turn off the icemaker, remove cubes and turn the
(Green power light on icemaker back on.
icemaker blinking).

Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
larger freezer require
more operating time.
They start and stop
often to maintain
even temperatures.)

34

Before you call for service…

Problem Possible Causes What To Do

Frequent “buzzing” sound Icemaker power switch is in the on • Set the power switch to the off position. Keeping it in the on position

position, but the water supply to the will damage the water valve.
refrigerator has not been connected.

Ice cubes have odor/taste Ice storage bin needs cleaning. • Empty and wash bin. Discard old cubes.

Food transmitting odor/taste to ice • Wrap foods well.
cubes.

Interior of refrigerator needs cleaning. • See Care and cleaning.

Small or hollow cubes Water filter clogged. •Replace filter cartridge with new cartridge or with plug.

Slow ice cube freezing Door left open. • Check to see if package is holding door open.

Temperature control not set cold •See About the controls.
enough.

Cube dispenser does Icemaker turned off or • Turn on icemaker or water supply.
not work water supply turned off.

Ice cubes are frozen to • Remove cubes.
icemaker feeler arm.

An item is blocking or has fallen • Remove any item that might be blocking, or has fallen into, the chute.
into the ice chute inside the top
door bin of the freezer.

Irregular ice clumps in storage • Break up with fingertip pressure and discard remaining clumps.
container.

• Freezer may be too warm. Adjust the freezer control to a colder

setting, one position at a time, until clumps do not form.

Dispenser is LOCKED. • Press and hold the LOCK CONTROL pad for 3 seconds.

Water has poor taste/odor Water dispenser has not been • Dispense water until all water in system is replenished.

used for a long time.

Water in first glass Normal when refrigerator is first • Wait 24 hours for the refrigerator to completely cool down.
is warm installed.

Water dispenser has not been • Dispense water until all water in system is replenished.
used for a long time.

Water system has been drained. • Allow several hours for replenished supply to chill.

Water dispenser does Water supply line turned • See Installing the water line.
not work off or not connected.

Water filter clogged. • Replace filter cartridge or remove filter and install plug.

Air may be trapped in the water • Press the dispenser arm for at least two minutes.
system.

Dispenser is LOCKED. • Press and hold the LOCK CONTROL pad for 3 seconds.

Water spurting from Newly-installed filter cartridge. • Run water from the dispenser for 3 minutes (about six liters).
dispenser

Water is not dispensed Water in reservoir is frozen. • Call for service.
but icemaker is working

Refrigerator control setting • Set to a warmer setting.
is too cold.

No water or ice cube Supply line or shutoff • Call a plumber.
production valve is clogged.

Water filter clogged. • Replace filter cartridge or remove filter and install plug.

Dispenser is LOCKED. • Press and hold the LOCK CONTROL pad for 3 seconds.

35

Problem Possible Causes What To Do

CUBED ICE was selected Last setting was •A few cubes were left in the crusher from the previous
but CRUSHED ICE CRUSHED ICE. setting. This is normal.
was dispensed

Orange glow in Defrost heater is on. •This is normal.
the freezer

Refrigerator has odor Foods transmitting •Foods with strong odors should be tightly wrapped.

odor to refrigerator.

•Keep an open box of baking soda in the refrigerator;

replace every three months.

Interior needs cleaning. • See Care and cleaning.

Door not closing properly Door gasket on hinge side •Apply paraffin wax to the face of the gasket.

sticking or folding over.

A door bin is hitting a shelf • Move the door bin up one position.
inside the refrigerator.

Moisture forms on Not unusual during •Wipe surface dry.
outside of refrigerator periods of high humidity.

Moisture collects inside Too frequent or too
(in humid weather, air long door openings.
carries moisture into
refrigerator when doors
are opened)

Interior light does No power at outlet. •Replace fuse or reset the breaker.
not work

Light bulb burned out. •See Replacing the light bulbs.

Water on kitchen floor or Cubes jammed in chute. • Poke ice through with a wooden spoon.
on bottom of freezer

Hot air from bottom Normal air flow cooling motor.
of refrigerator In the refrigeration process, it is

normal that heat be expelled in the
area under the refrigerator. Some
floor coverings are sensitive and will
discolor at these normal and safe
temperatures.

Refrigerator never Adaptive defrost keeps • This is normal. The refrigerator will cycle off after the
shuts off but the compressor running during door remains closed for 2 hours.
temperatures are OK door openings.

Refrigerator beeping Door open. • Close door.

Food isn’t thawing/chilling Packaging. • Increase time or re-package in plastic.

Wrong weight selected. •Select a larger weight.

Item with high fat content. • Select a larger weight.

Not using Chill/Thaw tray. • Place items on tray and allow space in between items for

better air flow.

Actual temperature not Unit just plugged in. • Allow 24 hours for system to stabilize.
equal to Set temperature

Door open for too long. • Allow 24 hours for system to stabilize.

Warm food added to refrigerator. • Allow 24 hours for system to stabilize.

Defrost cycle is in process. • Allow 24 hours for system to stabilize.

Select Temp feature is Refrigerator compartment • This is normal. In order to minimize energy usage, the
not working temperature control is set Select Temp feature is disabled when the refrigerator

at warmest setting. temperature control is set at the warmest setting.

36

(In addition to other information in Owner’s Manual)

Special Installation Instructions for Australia and New Zealand.

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of personal injury or damage to property, follow basic safety precautions when using this
refrigerator, including the following:

When using any Electrical Product, basic precautions should always be followed, including the following:

READ THESE INSTRUCTIONS CAREFULLY BEFORE
USING THE REFRIGERATOR. KEEP THE INSTRUCTIONS
HANDY FOR FUTURE REFERENCE.

■

■ IMPORTANT: Always operate the refrigerator from a power

source of the same Voltage, Frequency and Rating as indicated
on the refrigerator identification plate. Operate the refrigerator
from an Earthed (Grounded) 3 pin power outlet fully accessible
when the refrigerator is located in its normal operating position.

■

■ Close supervision is necessary when any electrical

product is used by or operated near children or
infirm persons; young children should be supervised
to ensure that they do not play with the refrigerator.

■

■ IMPORTANT: Do not operate the refrigerator with a damaged

Supply cord or Plug. If it is damaged it must be replaced by the
manufacturer, distributor or its service agent or a similarly
qualified person in order to avoid a hazard. Special tools are
required to replace the Supply flexible cord.

■

■

WARNING: Avoid the use of extension cords.

If it is necessary to use an extension cord, prior to its use,
make sure the extension cord is safe to use, capable of handling
the electrical load of the product (refer to Product identification
plate) and has been checked and tested by your electricity
supplier or a qualified technician.

To avoid becoming entangled in the cord, never lay it through
or along a walkway or thoroughfare.

■

■ Do not allow the cord to hang over the edge of

a bench top where it may be grabbed by children
or become entangled with the user.

37

For Australian and New Zealand installation, read these instructions completely and carefully.

■

■ IMPORTANT: Government legislation and Codes

in most States and Territories of Australia require
installation by a licensed plumber. The installation
must conform to Australian Standard AS 3500.1
Water supply.

■

■ Water hammer (water banging in the pipes)

in house plumbing can cause damage to the
refrigerator parts and lead to water leakage
or flooding. Call a qualified plumber to
correct water hammer before installing the
water supply line to the refrigerator.

■

■ To prevent burns and refrigerator damage,

do not hook up the water line to the hot
water line.

■

■ If you use your refrigerator before

connecting the water line, make sure
the icemaker power switch is set to the
O position.

■

■ Do not install the icemaker tubing in areas

where the temperatures fall below freezing.

Before You Begin

Installing the Water Line

Shut Off the Main Water Supply

For models fitted with an icemaker, a water
supply kit (containing flexible tubing and

fittings) is supplied with the refrigerator.

The water pressure must be between 138 and
827 kPa on models without a water filter fitted
and between 275 and 827 kPa on models with
a water filter fitted.

Turn Off the water and open a low tap to drain
the water from the pipe.

Complying with the plumbing codes, install a
suitable branch fitting (not supplied) to the
cold water supply.

Extend the branch to a suitable location
adjacent to the refrigerator when it is located
in its operating position. Terminate the branch
with a shutoff valve (not supplied).

IMPORTANT: The shut-off valve should be accessible
(such as in an adjacent cupboard, as close to the wall as
possible) when the refrigerator is in its normal operating
position.

If your water supply pressure is higher than
690 kPa during the day (if so, it may reach
higher levels at night), install a suitable
Pressure limiting valve (not supplied), after
the shut-off valve, making sure the “flow
arrows” on the body of the device face the
same direction as the water flow.

If necessary, assemble a suitable fitting
(not supplied) to the up-stream end of the
shutoff valve (or pressure limiting valve) for
attachment of the fitting supplied with the
water supply kit.

NOTE: PTFE tape should be used for a water tight seal
when assembling all the above fittings.

Do not turn the water supply On at this time.

38

Attach the fitting with the male thread supplied
with the water supply kit to the shutoff valve (or
pressure limiting valve, if fitted), and tighten.

NOTE: PTFE tape should be used for a water tight seal
when assembling all the above fittings.

Route the tubing through a hole drilled in
the side of the cupboard as close to the wall
as possible.

Make sure there is sufficient length of tubing
[approximately 240 cm coiled into 3 turns of
approximately 25 cm] to allow the refrigerator
to move out from the wall after installation.

Insert and push the end of the tubing into the
fitting as far as possible.

With the free end of the tubing located in a
suitable container, turn the main water supply
On and flush out the tubing until the water
is clear.

Turn Off the shutoff valve after approximately
1 litre of water has been flushed through the
tubing.

Connecting the Tubing to the Shutoff Valve

Installing the Water Line (cont.)

Connecting the Tubing to the Refrigerator

Before making the connection to the refrigerator,
be sure the power is turned OFF and the power
cord is disconnected from the Power Outlet.

If your refrigerator does not include a water
filter, we recommend installing one in the
water line near the refrigerator if your water
supply has sand or particles that could clog
the screen of the refrigerator’s water valve.

Remove the refrigerator access cover.

Remove the plastic flexible cap from the water
valve (refrigerator connection).

Attach the fitting with the female thread
supplied with the water supply kit to the
water valve and tighten.

Insert and push the end of the tubing into
the fitting as far as possible.

Fasten the tubing into the clamp provided to
hold it in position. You may need to pry open
the clamp.

Special Installation Instructions for Australia and New Zealand.

39

Set the icemaker power switch to the I position.

The icemaker will not begin to operate
until it reaches its operating temperature of
–9°C or below. It will then begin operation
automatically if the icemaker power switch
is in the I position.

NOTE: In lower water pressure conditions, the water
valve may turn on up to 3 times to make sure enough
water reaches the icemaker.

Power
switch

Turn the Water On

Turn the water On at the shutoff valve.

Tighten any connection that leaks.

Replace the access cover and tighten all screws
(on some models).

Plug In the Refrigerator

Plug in the refrigerator to the Power Outlet
and turn On.

IMPORTANT: Always operate the Refrigerator from
a power source of the same Voltage, Frequency and
Rating as indicated on the Refrigerator Identification
Plate. Operate the Refrigerator from an Earthed
(Grounded) 3 Pin Power Outlet fully accessible when
the refrigerator is located in its normal operating
position.

Arrange the coil of tubing so that it does not
vibrate against the back of the refrigerator
or against the wall.

Push the refrigerator back to the wall,
making sure the power cord and the water
line tubing are not trapped, entangled or
squashed by the refrigerator (including the
wheels) or wall.

Start the Icemaker

Printed in Mexico

This appliance conforms to the following EEC Directives:

Low Voltage Equipment
73/23/EEC
93/68/EEC

Electromagnetic Compatibility
89/336/EEC
92/31/EEC
93/68/EEC