Hotchkis Performance LLC
Return Policy & Limited Warra nty
Effective December 1, 2010 all Hotchkis products must be registered to qualify for warranty
at
www.hotchkis.net or via th e mail-in warranty card, included with the product, within 30 days of the
original purchase date.
IMPORTANT: This warranty supersedes all other warranties included with this product.
Return Policy
We want you to be completely satisfied with your Hotchkis Performance product. For products, presenting signs of
shipping damage please contact the freight carrier immediately. All our products are guaranteed to be free from
manufacturer’s defects. If your order arrives with a manufacture defect, please contact our Customer Service
Department at (562) 907-7757. You will be assigned a Return ed Goods Authorization Number (RGA). The package
you return must s how the RGA o n the outside of the pac kage, include t he original invoice and be shipped prepaid to our
facility. The product has to be unused and in its original packaging materials. Exchanges or refunds made after 30 days
will be subject to a 20% restocking charge. If you purchased your Hotchkis Performance product from an
authorized dealer, you are still covered by this return policy. All returns however, should be made to your
dealer, not to Hotchkis Performance directly.
Limited Warranty
Hotchkis Performance offers a Limited Warranty against defects in materials and workmanship for the term of 36 months
(3 years) from the date of purchase of this product. This Warranty only applies to the original retail purchaser who retains
ownership of the vehicle on which the product was originally installed. If the product is determined to be defective,
Hotchkis Performance will repair, replace or refund the purchase price of the defective product at Hotchkis Performance's
sole discretion, which shall fully satisfy and discharge any and all warranty claims. Any repaired or replaced product will
be returned to the sender excluding the cost of freight.
at www.hotchkis.net or via the mail-in warranty card, included with the product, within 30 days of the original
purchase date.
Products must be registered to qualify for warranty
Exclusions from Warranty
Items offered but not manuf actured by Hotchkis Performanc e are warranted according to the manufac turer's terms and
are not covered by this limited warranty. Hotchkis Performance shall not be responsible for any labor, removal,
installation, re-installation or maintenance costs. This warranty does not cover the cosmetic finish or plating of any
product or any norm al wear and t ear to an y product including, but not lim ited to bushin gs, brack ets, end-l inks, hard ware,
steering components, shocks or springs. In addition, this warranty does not apply to any products that have been:
Improperly installed or installed by someone other than a qualified, licensed auto mechanic experienced in the
installation and removal of suspension products;
Improperly serviced, misused, or modified, altered or subjected to abuse, negligence, accident or collision; Installed in any vehicle that has been modified; Installed on any vehicle that has carried loads in excess of automobile manufacturer suggested weight limits; or Installed on any vehicle that has been subject to abnormal or excessive use, including rallying, racing, or racing-type
activities or off-road use.
Limitation of Warranty
This limited warranty is the entire and only warranty for the products and may not be modified or supplem ented by any
other person or company in any form. Any description of the products , by anyone, is for the s ole purpose of identif ying
them and is not part of the basis of the barga in, and does not constitute a warranty that the products will conform to that
description. The statem ents of any salespers on do not constit ute part of this lim ited warrant y and cannot be relied u pon
as a warranty.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF. ANY IMPLIED WARRANTIES ARE DISCLAIMED TO THE
FULLEST EXTENT PERMITTED BY LAW. THIS WARRANTY DOES NOT COVER CONSEQUENTIAL
DAMAGES, LOSS OF TIME OR REVENUES, INCONVENIENCE, LOSS OF USE OF THE VEHICLE,
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