Hotchkis 19438 User Manual

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Special Installation Note

Sport Coil Spring Kit 19438

06-07 LEXUS IS250/350

Thank you for your purchase from our new line of Lexus parts.

Please call us at 877 - 4NO - ROLL if you have any questions

regarding the service or instal lation of your Hotchkis Performanc e products.

Included in your kit are 2 ride height spacers for the front suspension. Depending on your
taste in ride height drop, we g i ve you the option to raise the front end by

Hotchkis Recommends:
IS350 – No spacers Ne eded
IS250 – Use front spacers

If needed, Install the spacer between the shock top and the shock tower. This is basically
spacing the shock assembly away from the shock tower, raising the vehicle.

” to

”.

Hotchkis Performance LLC

Return Policy & Limited Warra nty

Effective December 1, 2010 all Hotchkis products must be registered to qualify for warranty at

www.hotchkis.net or via t he mail-in warranty card, included with the product, within 30 days of the

original purchase date.
IMPORTANT: Thi s warranty supersedes all other warranties included with this product.

Return Policy

We want you to be completely satisfied with your Hotchkis Performance product. For products, presenting signs of
shipping damage please contact the freight carrier immediately. All our products are guaranteed to be free from
manufacturer’s def ec ts . If your or der arr ives wit h a manufacture defec t, pl eas e contact our Customer Service Departm ent
at [phone]. You will be ass igned a R eturned Goods Authorizat ion Num ber (RGA). The pac kage you return m ust
show the RGA on the out side of the package, include the original invoic e and be shipped prepaid to our facility. The
product has to be unused and in its original packaging materials. Exchanges or refunds made after 30 days will be
subject to a 20% restocking charge. If you purchased your Hotchkis Performance product from an authorized

dealer, you are still covered by this return policy. All returns however, should be made to your dealer, not to
Hotchkis Performance directly.

Limited Warranty

Hotchkis Performance offers a Limited Warranty against defects in materials and workmanship for the term of 36 months
(3 years) from the date of purchase of this product. This Warranty only applies to the original retail purchaser who retains
ownership of the vehicle on which the pr od uc t was originally installed. If the product is determined to be defective,
Hotchkis Performance will repair, replace or refund the purchase price of the defective product at Hotchkis Performance's
sole discretion, which shall fully satisfy and discharge any and all warranty claims. Any repaired or replaced product will
be returned to the sender excluding the cost of freight.

www.hotchkis.net or via the mail-in warranty card, included with the product, within 30 days of the original

purchase date.

Products must be registered to qualify for warranty at

Exclusions from Warranty

Items offered but not manuf actured by Hotchkis Performanc e are warranted according t o the manufacturer's terms and
are not covered by this limited warranty. Hotchkis Performance shall not be responsible for any labor, removal,
installation, re-installation or maintenance costs. This warranty does not cover the cosmetic finish or plating of any
product or any normal wea r and tear to any product inc luding, but not limited to bus hings, brackets , end-links, hardw are,
steering components, shocks or springs. In addition, this warranty does not apply to any products that have been:

 Improperly installed or installed by someone other than a qualified, licensed auto mechanic experienced in the

installation and removal of suspension products;

 Improperly serviced, misused, or modified, altered or subjected to abuse, negligence, accident or collision;  Installed in any vehicle that has been modified;  Installed on any vehicle that has carried loads in excess of automobile manufacturer suggested weight limits; or  Installed on any vehicle that has been subject to abnormal or excessive use, including rallying, racing, or racing-type

activities or off-road use.

Limitation of Warranty

This limited warranty is the entire and only warranty for the products and may not be modified or supplem ented by any
other person or company in any form. Any description of the products, by anyo ne, is for the sole purpose of identif ying
them and is not part of the basis of the bargain , and d oes not constitute a warran ty that the pr oducts will conform to that
description. The statem ents of any salesperso n do not constitute part of this limited warrant y and cannot be relied upon
as a warranty.