Hotchkis 19391 User Manual

2011- Ford Mustang GT
P/N# 19391
Performance Lowering Springs
Thank you for your purchase of this Hotchkis Performance product. Your Lowering Spring set
was designed with the performance and durability you’ve come to expect from Hotchkis
Performance.
Note: Please read the entire installation instructions before starting. Having the right tools
will ensure a smooth install process.
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2011- Ford Mustang GT
LOWERING SPRINGS INSTALLATION
Front
1. Jack the front of the car up and place the car on jack stands. Remove the front wheels.
2. Remove the brake line bracket.
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3. Remove the ABS line from the bracket.
2011- Ford Mustang GT
4. Unbolt the sway bar link and remove.
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2011- Ford Mustang GT
5. Remove the two (2) bolts that hold the spindle to the strut and separate the spindle from the strut
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2011- Ford Mustang GT
6. Either use wire or something else to restrain the spindle so the brake line and ABS sensor wiring does not get pulled on.
7. Now remove the four (4) upper mounting nuts for the strut. Just before removing the last nut, support the strut to ensure it from not falling.
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8. Safely remove the strut assembly.
2011- Ford Mustang GT
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2011- Ford Mustang GT
9. Using a spring compressor, compress the spring and remove the upper spring cup nut.
NOTE: Use caution when working with a spring compressor!
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10. Remove the stock springs.
2011- Ford Mustang GT
11. Remove the coil spring isolator from the old stock coil spring and install it on the new Hotchkis coil spring at the same position.
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12. Put in the new Hotchkis coil spring.
NOTE: Make sure the end of the spring is up against the stop. If the spring is not seated properly you will not achieve the correct ride height. Also make note to how the coil spring isolator is installed where some of it overlaps the first coil where it is bare.
2011- Ford Mustang GT
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2011- Ford Mustang GT
13. Compress the spring and attach the mounting plate. Ensure proper alignment of the mounting plate and the bottom of the strut by the notch and the lower strut mount and then apply thread lock, and tighten the nut. Please refer to the following pictures for clarification.
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2011- Ford Mustang GT
14. Place the strut back on the car and repeat on opposite side.
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2011- Ford Mustang GT
Rear
1. Jack one side of the rear of the car up slightly while maintaining the wheel with some contact with the ground. This is just done to support the car while the lower strut bolt is removed
2. Unbolt the lower strut bolt on the slightly raised side. You May need to disconnect the sway bar end link for access to the lower strut bolt.
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2011- Ford Mustang GT
3. After bolt is removed, fully jack up the slightly lifted side until the suspension drops down and support the lifted side with a jack stand. There should be a flat area to place the jack stand in front of the rear lower control arm.
4. Remove the coil spring.
5. Install the new Hotchkis coil spring.
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6. Lower vehicle to compress the spring and align the lower strut mount and tighten mounting bolt. Tighten the sway bar end link if necessary.
2011- Ford Mustang GT
7. Fully lower the vehicle and repeat to the other side.
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2011- Ford Mustang GT
Hotchkis Performance LLC
Return Policy & Limited Warranty
Effective December 1, 2010 all Hotchkis products must be registered to qualify for warranty at www.hotchkis.net or via the mail-in warranty card, included with the product, within 30 days o f the original purchase date.
IMPORTANT: This warranty supersedes all other warranties included with this product. Return Policy
We want you to be completely satisfied with your Hotchkis Performance product. For products, presenting signs of shipping damage please contact the freight carrier immediately. All our products are guaranteed to be free from manufacturer’s defects. If your order arrives with a manufacture defect, please contact our Customer Service Department at (562) 907-7757. You will be assigned a Returned Goods Authorization Number (RGA). T he package you return must show the RGA on the outside of the package, include the original invoice and be shipped prep aid to our facility. T he product has to be unused an d in its original packaging materials. Exchanges or refunds made after 30 da ys will be subject to a 20% restocking charge. If
you purchased your Hotchkis Performance product from an authorized dealer, you are still covered by this return policy. All returns however, should be made to your dealer, not to Hotchkis Performance directly.
Limited Warranty
Hotchkis Performance offers a Limited Warranty against defects in materials and workmanship for the term of 36 months (3 years) from the date of purchase of this product. This Warranty only applies to the original retail purchaser who retains ownership of the vehicle on which the product was originally installed. If the product is determined to b e defective, H otchkis Performance will repair, replace or refund the purchase price of the defective product at Hotchkis Performance's sole discretion, which shall fully satisfy and discharge any and all warranty claims. Any repair ed or replaced product will be returned to the sender excluding the cost of freight. Products must be registered to qualify for warranty at
www.hotchkis.net or via the mail-in warranty card, included with the product, within 30 days of the original purchase
date. Exclusions from Warranty
Items offered but not manufactured by Hotchkis Performance are warranted according to the man ufacturer' s terms an d are n ot covered by this limited warranty. Hotchkis Performance shall not be responsible for any labor, removal, installation, re­installation or maintenance costs. This warranty does not cover the cos metic finish or plating of any product or any normal wear and tear to any product including, but not limited to bushings, brackets, end-links, hardware, steering components, shocks or springs. In addition, this warranty does not apply to any products that have been:
Improperly installed or installed by someone other than a qualified, licensed auto mechanic experienced in the
installation and removal of suspension products;
Improperly serviced, misused, or modified, altered or subjected to abuse, negligence, accident or collision; Installed in any vehicle that has been modified; Installed on any vehicle that has carried loads in excess of automobile manufacturer suggested weight limits; or Installed on any vehicle that has been subject to abnormal or excessive use, including rallying, racing, or racing-
type activities or off-road use.
Limitation of Warranty
This limited warranty is the entire and only warranty for the products and may not be modified or suppl emented by any other person or company in any form. Any description of the products, by anyone, is for the sole purpose of identifying them and is not part of the basis of the bargain, and does not constitute a warranty that the products will conform to that description. The statements of any salesperson do not constitute part of this limited warranty and cannot be relied upon as a warrant y.
THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ANY IMPLIED WARRANTIES ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. THIS WARRANTY DOES NOT COVER CONSEQUENTIAL DAMAGES, LOSS OF TIME OR REVENUES, INCONVENIENCE, LOSS OF USE OF THE VEHICLE, DAMAGE TO THE VEHICLE OR COMPONENTS OF THE VEHICLE, ANY OTHER TYPE OF CONSEQUENTIAL DAMAGES, OR OTHER INCIDENTAL OR INDIRECT DAMAGES. HOTCHKIS’ MAXIMUM LIABILITY UNDER THIS WARRANTY SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE PRODUCT. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages and in such states the above limitations or exclusions may not apply. This limited warranty gives the purchaser specific legal rights and the purchaser may have other rig hts that may vary from state to state.
Technical Information
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Hotchkis Performance makes every effort to ensure that you are provided with the most accurate an d up-to-date technical information. However, all technical information is approximate and may vary upon applicat ion. Additional suspension components may be needed in some applications, depending upon the make, model, engine and chassis of the vehicle. Hotchkis Performance is not responsible for any consequences resulting from manufacturer’s technical mid- year changes. Hotchkis Performance products should only be installed by a qualified, licensed auto mechanic experienced in the installation of such products.
Warranty Claim Procedure:
The answer to ALL the following questions should be YES before making a warranty claim:
2011- Ford Mustang GT
Did you register the product at www.hotchkis.net or via the mail-in warranty card within 30 days of purchase? Is the product appropriate to your application? Did you carefully and thoroughly read the instructions provided along with the product? Do you have the original invoice or sales receipt? Is the return date within 36 months from the purchase date? Are you the original purchaser? Was the product properly installed by a qualified, licensed auto mechanic? Has the product been installed on the original vehicle on which it was installed at all times? Is the product unmodified and clean? Is the reason for return a legitimate product defect?
If the answer to all these questions is YES, please contact our Customer Service Department at (562) 907-7757. You will be given a Returned Goods Authorization Number (RGA) valid for 60 days. You will also be asked to ship the product pre paid to our facility. All shipments MUST be (i) prepai d, (ii) include the original invoice or sales receipt, (iii) show the RGA on the outside of the package and (iv) include your nam e, address, make and model of the vehicle, and a brief description of the claimed defect, including the circumstances under which the defect occurred. If the warranty claim is deemed valid then Hotchkis will estimate shipping costs to return the repaired or replacement part and contact you for payment. Hotchkis’s Limited warranty requires that any repaired or replaced product will be returned to the sender excluding the cost of freight. Warranty related inquires should be sent to the following address:
HOTCHKIS PERFORMANCE, LLC C/O CUSTOMER SERVICE 8633 Sorensen Avenue SANTA FE SPRINGS, CA 90670
Hotchkis Performance will not accept product returns without the RGA number, receipt and the information d escribed above. C.O.D. or collect shipments will be refused. Once the returns are received at Hotchkis Performance, we will evaluate the products, verify the sales receipt, and investigate the warranty claim. Any repaired or replaced product will be returne d to the sender.
Effective December 1, 2010. This return policy and limited warranty supersedes all previous policy and warranty
statements. Policies and warranties are subject to change without notice. Hotchkis Performance is not responsible
for printing errors.
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