Hoshizaki America IM-500SAA Installation Manual

Hoshizaki America, Inc.

Hoshizaki

Modular Cuber

Model
IM-500SAA

“A Superior Degree

of Reliability”

www.hoshizaki.com

INSTRUCTION MANUAL

Issued: 8-24-2012

WARNING

Only qualifi ed service technicians should install and service the appliance. To
obtain the name and phone number of your local Hoshizaki Certifi ed Service
Representative, visit www.hoshizaki.com. No installation or service should be
undertaken until the technician has thoroughly read this Instruction Manual.
Likewise, the owner/manager should not proceed to operate the appliance
until the installer has instructed them on its proper operation. Failure to install,
operate, and maintain the appliance in accordance with this manual will
adversely affect safety, performance, component life, and warranty coverage
and may result in costly water damage. Proper installation is the responsibility
of the installer. Product failure or property damage due to improper installation
is not covered under warranty.

Hoshizaki provides this manual primarily to assist qualified service technicians in the
installation, maintenance, and service of the product.

Should the reader have any questions or concerns which have not been satisfactorily
addressed, please call, write, or send an e-mail message to the Hoshizaki Technical
Support Department for assistance.

HOSHIZAKI AMERICA, INC.
618 Highway 74 South
Peachtree City, GA 30269

Attn: Hoshizaki Technical Support Department
Phone: [phone] Technical Support

[phone]
Fax: [phone]
[phone]
E-mail: [e-mail]

Web Site: www.hoshizaki.com
NOTE: To expedite assistance, all correspondence/communication MUST include the

following information:

• Model Number

• Serial Number

• Complete and detailed explanation of the problem.

1

IMPORTANT

This manual should be read carefully before the product is installed and
operated. Only qualified service technicians should install, service, and
maintain the product. Read the warnings contained in this booklet carefully as
they give important information regarding safety. Please retain this booklet for
any further reference that may be necessary.

Important Safety Information ---------------------------------------------------------------------------3
I. Specifi cations -------------------------------------------------------------------------------------------5

A. Electrical Data ---------------------------------------------------------------------------------------5
B. Dimensions/Connections -------------------------------------------------------------------------6

II. Installation and Operating Instructions -----------------------------------------------------------7

A. Checks Before Installation -----------------------------------------------------------------------7
B. How to Remove Panels ---------------------------------------------------------------------------8
C. Location ----------------------------------------------------------------------------------------------8
D. Setup --------------------------------------------------------------------------------------------------9
E. Electrical Connection ----------------------------------------------------------------------------10
F. Water Supply and Drain Connections ------------------------------------------------------- 11
G. Final Checklist ------------------------------------------------------------------------------------12
H. Startup ----------------------------------------------------------------------------------------------13
I. Display -----------------------------------------------------------------------------------------------14

1. Normal Mode -----------------------------------------------------------------------------------14

2. Error Code -------------------------------------------------------------------------------------- 14

CONTENTS

PAGE

III. Cleaning and Maintenance Instructions ------------------------------------------------------ 14

A. Cleaning --------------------------------------------------------------------------------------------14

1. Cleaning Procedure --------------------------------------------------------------------------15

2. Sanitizing Procedure ------------------------------------------------------------------------- 16

B. Maintenance ---------------------------------------------------------------------------------------17

1. Stainless Steel Exterior ---------------------------------------------------------------------- 18

2. Storage Bin and Scoop ---------------------------------------------------------------------- 18

3. Air Filters ----------------------------------------------------------------------------------------18

4. Condenser -------------------------------------------------------------------------------------- 18

C. Preparing the Icemaker for Long Storage ------------------------------------------------- 19

2

Important Safety Information

Throughout this manual, notices appear to bring your attention to situations which could
result in death, serious injury, or damage to the unit.

WARNING

NOTICE

Indicates a situation which could result in damage to the unit or

IMPORTANT

This appliance should be destined only to the use for which it has been
expressly conceived. Any other use should be considered improper and
therefore dangerous. The manufacturer cannot be held responsible for injury
or damage resulting from improper, incorrect, and unreasonable use. Failure
to install, operate, and maintain the appliance in accordance with this manual
will adversely affect safety, performance, component life, and warranty
coverage and may result in costly water damage.

To reduce the risk of death, electric shock, serious injury, or fi re, follow
basic precautions including the following:

• Only qualifi ed service technicians should install and service the appliance.

• The appliance must be installed in accordance with applicable national,
state, and local codes and regulations.

• Electrical connection must be hard-wired and must meet national, state, and
local electrical code requirements. Failure to meet these code requirements
could result in death, electric shock, serious injury, fire, or damage to
equipment.

• The icemaker requires an independent power supply of proper capacity. See
the nameplate for electrical specifications. Failure to use an independent
power supply of proper capacity can result in a tripped breaker, blown fuse,
damage to existing wiring, or component failure. This could lead to heat
generation or fi re.

• THE ICEMAKER MUST BE GROUNDED. Failure to properly ground the
icemaker could result in death, serious injury, or damage to equipment.

• Move the control switch to the “OFF” position and turn off the power supply
before servicing. Lockout/Tagout to prevent the power supply from being
turned back on inadvertently.

• To reduce the risk of electric shock, do not touch the control switch with
damp hands.

• Do not make any alterations to the appliance. Alterations could result in
electric shock, injury, fi re, or damage to the appliance.

Indicates a hazardous situation which could result in death or

serious injury.

property.

Indicates important information about the use and care of the

unit.

WARNING

3

• This appliance is not intended for use by persons (including children) with
reduced physical, sensory, or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.

• Children should be properly supervised around this appliance.

• Do not climb, stand, or hang on the appliance or allow children or animals to
do so. Serious injury could occur or the appliance could be damaged.

• Do not use combustible spray or place volatile or flammable substances
near the appliance. They might catch fi re.

• Keep the area around the appliance clean. Dirt, dust, or insects in the
appliance could cause harm to individuals or damage to the appliance.

NOTICE

• Follow the water supply, drain connection, and maintenance instructions
carefully to reduce the risk of costly water damage.

• In areas where water damage is a concern, install in a contained area with a
fl oor drain.

• Install the icemaker in a location that stays above freezing. Normal operating
ambient temperature must be within 45°F to 100°F (7°C to 38°C).

• Do not leave the icemaker on during extended periods of non-use, extended
absences, or in sub-freezing temperatures. To properly prepare the icemaker
for these occasions, follow the instructions in “III.C. Preparing the Icemaker
for Long Storage.”

• Do not place objects on top of the appliance.

• The ice storage bin is for ice use only. Do not store anything else in the ice
storage bin.

4

I. Specifi cations
A. Electrical Data

For certifi cation marks, see the nameplate
on the right side panel.

See the nameplate for electrical and refrigerant specifi cations. This nameplate is located
on the right side panel.

Since this nameplate is located on the right side panel of the icemaker, it cannot be
read when the side of the icemaker is against a wall or against another piece of kitchen
equipment. Therefore, the necessary electrical and refrigeration information is also on the
rating label, which can be easily seen by removing only the front panel of the icemaker.

We reserve the right to make changes in specifi cations and design without prior notice.

5

B. Dimensions/Connections

Unit: mm [inches]

The storage bin opening must match
the bottom opening as in the illustration.

6