Only qualied service technicians should install and service the appliance. To
obtain the name and phone number of your local Hoshizaki Certied Service
Representative, visit www.hoshizaki.com. No installation or service should be
undertaken until the technician has thoroughly read this Instruction Manual.
Likewise, the owner/manager should not proceed to operate the appliance until the
installer has instructed them on its proper operation. Failure to install, operate, and
maintain the appliance in accordance with this manual will adversely affect safety,
performance, component life, and warranty coverage and may result in costly water
damage. Proper installation is the responsibility of the installer. Product failure or
property damage due to improper installation is not covered under warranty.
Hoshizaki provides this manual primarily to assist qualied service technicians in the
installation, maintenance, and service of the appliance.
Should the reader have any questions or concerns which have not been satisfactorily
addressed, please call, send an e-mail message, or write to the Hoshizaki Technical
Support Department for assistance.
HOSHIZAKI AMERICA, INC.
618 Highway 74 South
Peachtree City, GA 30269
Attn: Hoshizaki Technical Support Department
NOTE: To expedite assistance, all correspondence/communication MUST include the
following information:
• Model Number
• Serial Number
• Complete and detailed explanation of the problem.
2
IMPORTANT
This manual should be read carefully before the appliance is installed and operated.
Read the warnings and guidelines contained in this manual carefully as they
provide essential information for the continued safe use and maintenance of the
appliance. Retain this manual for any further reference that may be necessary.
CONTENTS
Important Safety Information ................................................................................................. 4
I. Specications ...................................................................................................................... 6
A. Electrical and Refrigerant Data ..................................................................................... 6
G. Final Checklist ............................................................................................................ 20
H. Startup ........................................................................................................................ 21
I. Dispense Mode Switch ................................................................................................. 23
J. Alarm Safeties .............................................................................................................. 23
III. Maintenance ................................................................................................................... 24
A. Maintenance Schedule ................................................................................................ 25
B. Cleaning and Sanitizing Instructions ........................................................................... 26
IV. Preparing the Appliance for Periods of Non-Use ............................................................ 30
V. Disposal ........................................................................................................................... 32
3
Important Safety Information
Throughout this manual, notices appear to bring your attention to situations which could
result in death, serious injury, damage to the appliance, or damage to property.
WARNING Indicates a hazardous situation which could result in death or
serious injury.
NOTICE Indicates a situation which could result in damage to the
appliance or property.
IMPORTANT Indicates important information about the installation, use, and
care of the appliance.
WARNING
The appliance should be destined only to the use for which it has been expressly
conceived. Any other use should be considered improper and therefore dangerous.
The manufacturer cannot be held responsible for injury or damage resulting
from improper, incorrect, and unreasonable use. Failure to install, operate, and
maintain the appliance in accordance with this manual will adversely affect safety,
performance, component life, and warranty coverage and may result in costly water
damage.
To reduce the risk of death, electric shock, serious injury, or re, follow basic
precautions including the following:
• Only qualied service technicians should install and service the appliance.
• The appliance must be installed in accordance with applicable national, state, and
local codes and regulations.
• Electrical connection must be hard-wired and must meet national, state, and local
electrical code requirements. Failure to meet these code requirements could result
in death, electric shock, serious injury, re, or damage.
• The appliance requires an independent power supply of proper capacity. See the
nameplate for electrical specications. Failure to use an independent power supply
of proper capacity can result in a tripped breaker, blown fuse, damage to existing
wiring, or component failure. This could lead to heat generation or re.
• THE APPLIANCE MUST BE GROUNDED. Failure to properly ground the appliance
could result in death or serious injury.
• To reduce the risk of electric shock, do not touch the power switch or control switch
with damp hands.
• Move the power switch to the "OFF" position and turn off the power supply before
servicing. Lockout/Tagout to prevent the power supply from being turned back on
inadvertently.
• Do not place ngers or any other objects into the ice discharge opening.
• Do not make any alterations to the appliance. Alterations could result in electric
shock, injury, re, or damage.
4
WARNING, continued
• The appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Children should be properly supervised around the appliance.
• Do not climb, stand, or hang on the appliance or allow children or animals to do so.
Serious injury could occur or the appliance could be damaged.
• Do not use combustible spray or place volatile or ammable substances near the
appliance. They might catch re.
• Keep the area around the appliance clean. Dirt, dust, or insects in the appliance
could cause harm to individuals or damage to the appliance.
NOTICE
• Follow the water supply, drain connection, and maintenance instructions carefully to
reduce the risk of costly water damage.
• In areas where water damage is a concern, install in a contained area with a oor
drain.
• Install the appliance in a location that stays above freezing. Normal operating
ambient temperature must be within 45°F to 100°F (7°C to 38°C).
• Do not leave the appliance on during extended periods of non-use, extended
absences, or in sub-freezing temperatures. To properly prepare the appliance for
these occasions, follow the instructions in "IV. Preparing the Appliance for Periods
of Non-Use."
• Do not place objects on top of the appliance.
• The ice storage bin is for ice use only. Do not store anything else in the ice storage
bin.
5
I. Specications
A. Electrical and Refrigerant Data
The rating label and nameplate provide electrical and refrigerant data. The rating label
can be seen by removing the front panel. The nameplate is located on the rear panel. For
certication marks, see the nameplate.
We reserve the right to make changes in specications and design without prior notice.
Allow 6" (15 cm) clearance at rear and
sides for proper air circulation and ease
of maintenance and/or service should
they be required. Allow 24"(61cm)
clearance at top to allow for removal of
the auger.
Rear
DCM-300BAH
DCM-500BAH
A 100 [3.94]NA
B 93 [3.66]NA
C NA100 [3.94]
D NA99 [3.90]
E 48 [1.89]NA
F NA207 [8.14]
DCM-300BAH-OS
DCM-500BAH-OS
8
2. Air-Cooled Models (DCM-751BAH(-OS))
Unit: mm [in.]
RearSideFront
NOTICE
Allow 6" (15 cm) clearance at rear and
sides for proper air circulation and ease
of maintenance and/or service should
they be required. Allow 24"(61cm)
clearance at top to allow for removal of
the auger.
DCM-751BAH DCM-751BAH-OS
A 100 [3.94]NA
B 165 [6.5]NA
C NA100 [3.94]
D NA165 [6.5]
E 76 [2.99]NA
F NA284 [11.20]
9
3. Water-Cooled Models (DCM-500BWH(-OS))
Unit: mm [in.]
Front
Side
NOTICE
Allow 6" (15 cm) clearance at rear and
sides for proper air circulation and ease
of maintenance and/or service should
they be required. Allow 24"(61cm)
clearance at top to allow for removal of
the auger.
Rear
DCM-500BWH DCM-500BWH-OS
A 100 [3.94]NA
B 93 [3.66]NA
C NA100 [3.94]
D NA99 [3.90]
E 48 [1.89]NA
F NA207 [8.14]
10
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