Only qualied service technicians should install and service the appliance. To
obtain the name and phone number of your local Hoshizaki Certied Service
Representative, visit www.hoshizaki.com. No service should be undertaken until
the technician has thoroughly read this Service Manual. Failure to service and
maintain the appliance in accordance with this manual will adversely affect safety,
performance, component life, and warranty coverage and may result in costly water
damage. Proper installation is the responsibility of the installer. Product failure or
property damage due to improper installation is not covered under warranty.
Hoshizaki provides this manual primarily to assist qualied service technicians in the
service of the appliance.
Should the reader have any questions or concerns which have not been satisfactorily
addressed, please call, send an e-mail message, or write to the Hoshizaki Technical
Support Department for assistance.
HOSHIZAKI AMERICA, INC.
618 Highway 74 South
Peachtree City, GA 30269
Attn: Hoshizaki Technical Support Department
Web Site: www.hoshizaki.com
NOTE: To expedite assistance, all correspondence/communication MUST include the
following information:
• Model Number
• Serial Number
• Complete and detailed explanation of the problem.
2
IMPORTANT
This manual should be read carefully before the appliance is serviced. Read
the warnings and guidelines contained in this manual carefully as they provide
essential information for the continued safe use, service, and maintenance of the
appliance. Retain this manual for any further reference that may be necessary.
CONTENTS
Important Safety Information ................................................................................................. 5
I. Construction and Water/Refrigeration Circuit Diagrams ..................................................... 7
A. Construction ................................................................................................................. 7
2. KMS-1122MLH with SRK-12H ............................................................................... 48
3. KMS-1122MLH with SRK-12H3 ............................................................................. 49
4
Important Safety Information
Throughout this manual, notices appear to bring your attention to situations which could
result in death, serious injury, damage to the appliance, or damage to property.
WARNING Indicates a hazardous situation which could result in death or
serious injury.
NOTICE Indicates a situation which could result in damage to the
appliance or property.
IMPORTANT Indicates important information about the use and care of the
appliance.
WARNING
The appliance should be destined only to the use for which it has been expressly
conceived. Any other use should be considered improper and therefore dangerous.
The manufacturer cannot be held responsible for injury or damage resulting from
improper, incorrect, and unreasonable use. Failure to service and maintain the
appliance in accordance with this manual will adversely affect safety, performance,
component life, and warranty coverage and may result in costly water damage.
To reduce the risk of death, electric shock, serious injury, or re, follow basic
precautions including the following:
• Only qualied service technicians should install and service the appliance.
• The appliance must be installed in accordance with applicable national, state, and
local codes and regulations. Failure to meet these code requirements could result in
death, electric shock, serious injury, re, or damage to the appliance.
• To reduce the risk of electric shock, do not touch the control switch or service switch
with damp hands.
• Before servicing the KMS or SRK: Move the KMS control switch to the "OFF"
position and turn off the power supply to the SRK condensing unit. Place the KMS
disconnect (if applicable) in the "OFF" position. Lockout/Tagout to prevent the power
supply from being turned back on inadvertently.
• Do not make any alterations to the appliance. Alterations could result in electric
shock, injury, re, or damage to the appliance.
• The appliance is not intended for use by persons (including children) with reduced
physical, sensory, or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• Children should be properly supervised around the appliance.
• Do not climb, stand, or hang on the appliance or allow children or animals to do so.
Serious injury could occur or the appliance could be damaged.
• Do not use combustible spray or place volatile or ammable substances near the
appliance. They might catch re.
• Keep the area around the appliance clean. Dirt, dust, or insects in the appliance
could cause harm to individuals or damage to the appliance.
5
WARNING, continued
• Power supply and ground connection are supplied from the SRK remote condensing
For KMS
• Risk of electric shock. Control switch in "OFF" position does not de-energize all
loads.
unit via the wire harness provided. Do not connect the wire harness leads to an
external power source.
• Wire harness routing (conduit) and disconnect (if required) must meet national,
state, and local electrical code requirements. Failure to meet these code
requirements could result in death, electric shock, serious injury, re, or damage to
the appliance.
• THE ICEMAKER MUST BE GROUNDED. Failure to properly ground the icemaker
could result in death, serious injury, or damage to the appliance.
For SRK
• Electrical connection must be hard-wired and must meet national, state, and local
electrical code requirements. Failure to meet these code requirements could result
in death, electric shock, serious injury, re, or damage to the appliance.
• The remote condensing unit requires an independent power supply of proper
capacity. See the nameplate for electrical specications. Failure to use an
independent power supply of proper capacity can result in a tripped breaker, blown
fuses, damage to existing wiring, or component failure. This could lead to heat
generation or re.
• THE REMOTE CONDENSING UNIT MUST BE GROUNDED. Failure to properly
ground the remote condensing unit could result in death, serious injury, or damage
to the appliance.
NOTICE
• Follow the instructions in this manual carefully to reduce the risk of costly water
damage.
• In areas where water damage is a concern, install in a contained area with a oor
drain.
• Install the appliance in a location that stays above freezing. Normal operating
ambient temperature must be within 45°F to 100°F (7°C to 38°C).
• Do not leave the appliance on during extended periods of non-use, extended
absences, or in sub-freezing temperatures. To properly prepare the appliance for
these occasions, follow the instructions in "VI. Preparing the Appliance for Periods
of Non-Use."
• Do not place objects on top of the appliance.
• The dispenser unit/ice storage bin is for ice use only. Do not store anything else in
the dispenser unit/ice storage bin.
6
I. Construction and Water/Refrigeration Circuit Diagrams
A. Construction
1. Icemaker
Hot Gas Valve
Thermostatic Expansion Valve
Inlet Water Valve
Cleaning Valve
Thermistor
Drain Valve
Drier
Pump Motor
Float Switch
Evaporator
X12 Relay
(drain valve relay)
X10 Relay
(pump motor relay)
X11 Relay
(inlet water valve relay)
Control Board
Control Box
Liquid Line Valve
Bin Control
Thermostat
Fuse
Bin Control
Insulation
Bin Control Cover
Bin Control Bracket
Bin Control Bulb Holder
7
Service Switch
Control Switch
2. Condensing Unit
Liquid Line Valve
Condenser
Hot Gas Valve
Headmaster
Shut-off Valve
(Low Side)
Magnetic
Contactor
Control Box
Junction Box
Start Relay
Fuse
Capacitors
Fan Motors and Fan Blades
Shut-off Valve (High Side)
Receiver
Accumulator
Compressor
Discharge Line Thermostat
Model Shown: SRK-12H
Crankcase Heater
8
B. Water/Refrigeration Circuit Diagram
Strainer
SRK-12H/3
Condenser
Fans
Headmaster
Receiver
Val ve
Strainer
Suction
Line
Discharge Line
Thermostat
Discharge
Line
Compressor
Accumulator
Liquid Line
High-Pressure
Hot Gas Valve
Check Valve
Switch
Shutoff
Valves
OS Quick
KMS-1122MLH
Water Supply
Hot Gas
Val ve
Cleaning Valve
Drain Valve
Inlet Water
Val ve
Spray Tube
Strainer
Drier
Liquid Line
Val ve
Check
Valves
Heat Exchanger
Thermistor
Thermostatic Expansion Valves
Pump Motor
Water Tank
Drain
Evaporator
Float Switch
9
II. Sequence of Operation and Service Diagnosis
A. Sequence of Operation Flow Chart
Factory set forevery
10th cycle.
(S4 dip switch 5 & 6)
4. Pump-Out Cycle
FS in control
Comp continues
FMRs continue
HGVs energized
DV & PM de-energized
2 sec., then
energized for
10/20sec.
LLVs de-energized
FS opens or freeze
timer terminates
"G" Control Board Sequence Flow Chart
KMS-1122MLH with SRK-12H/3
3. Freeze Cycle
2. Harvest Cycle
• Minimum freeze time: 5 min.
• Maximum freeze time: freeze timer
(S4 dip switch 7), whichever is shorter.
• WV time: 6 min. or the length of harvest minus 50 sec.
setting (S4 dip switch 9 & 10).
• Maximum harvest time: 20 min.
5-min. minimum
freeze timer in
1 to 3-min. harvest timer in control
(S4 dip switch 1 & 2)
Thermistor
in control
control
HarvestPump
Timer
FS closed
50 sec.
FS closed
To 1 above
Comp continues
FMRs continue
PM continues
LLVs energized
HGVs de-energized
FS check
PM energized
WV de-energized
Comp energized
FMRs energized
Thermistor temperature reaches
48°F (9°C) (3.9 kΩ or less).
Harvest timer starts (1 to 3 min.).
HGVs energized
WV energized
FS open
3. Ice Level Lowered
2. Icemaker Off
No ice touching
thermostatic bulb.
Icemaker starts at
"1. 1-Minute Fill Cycle."
BC closed
Note: CB green "BC CLOSED" LED on
continuously when K4 jumper is in place.
Power is supplied to the pump and drain valve. This drains the water tank.
Power is supplied to the pump only. This operation can be used to circulate cleaner and
sanitizer over the outside surface of the evaporator for extended periods of time.
Power is supplied to the pump and cleaning valve. This operation is used to circulate cleaner
and sanitizer over both the inside and outside surfaces of the evaporator.
All components
de-energized.
BC open
All components
de-energized
DRAIN
CIRCULATE
Components Energized when the Control Switch is in the "SERVICE" Position
When in the "SERVICE" position, the control switch supplies power to the service switch and the icemaker is in service mode.
The service switch has three positions: "DRAIN," "CIRCULATE," and "WASH." See the information below for details of each
function.
WASH
Within 10 sec. after ice
contacts thermostatic
bulb, appliance shuts
FS check
1. 1-Minute
Fill Cycle
Cycle
Steps
Startup
WV energized
FS open
If FS is open, Comp stops and cycle returns to 1-min. ll.
1. Bin Full
Shutdown
down.
Ice contacts
thermostatic bulb
andRestart
BC Operation
Legend:
BC-bin control
Comp-compressor
DV-drain valve
FMRs-fan motors-remote
FS-oat switch
HGVs-hot gas valves (KMS and SRK)
LLVs-liquid line valves (KMS and SRK)
PM-pump motor
WV-inlet water valve
10
B. Service Diagnosis
WARNING
• The appliance should be diagnosed and repaired only by qualied service
personnel to reduce the risk of death, electric shock, serious injury, or re.
• Risk of electric shock. Use extreme caution and exercise safe electrical practices.
• Risk of electric shock. Control switch (KMS) in "OFF" position does not
de-energize all loads.
• Moving parts (e.g., fan blade) can crush and cut. Keep hands clear.
• CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews are
securely in place after the appliance is serviced. Make sure that none have fallen
into the dispenser unit/ice storage bin.
• Make sure all food zones in the icemaker and dispenser unit/ice storage bin are
clean after service.
1. Diagnostic Procedure
The diagnostic procedure is a sequence check that allows you to diagnose the electrical
system and components. Before proceeding, check for correct installation, proper voltage
per nameplate, and adequate water supply.
Note: • When checking high voltage (115VAC), always choose a neutral (W) to establish
a good neutral connection.
• On 3-phase models, the neutral (W) is provided through MT. To conrm a good
neutral (W), check for 60VAC from neutral (W) to ground (GND). If 60VAC is
present, neutral (W) is good. If 60VAC is not present, check 208-230VAC main
power supply to MT. If 208-230VAC is present, check MT continuity.
• When checking voltage from the CB K1 connector (10 pin connector), pull CB
K1connector out slightly to allow room for multimeter test leads contact.
1) Turn off the power supply, then access the control box. Clear any ice from BC.
2) Check that the 115VAC 10A fuses in the KMS and SRK are good.
11
3) Power On: Turn on the power supply, then move the control switch (KMS) to the "ICE"
position. A5-sec. delay occurs. CB red "POWER OK" LED and green "BC CLOSED"
LED turnon.
Note: • CB red "POWER" LED remains on unless the 10.5VAC power supply is
interrupted (K2 connector). CB green "BC CLOSED" LED remains on unless CB
black K4 jumper is loose or removed.
• Check CB using the steps in "II.C. Control Board Check."
Power On Diagnosis: If CB red "POWER OK" LED is off, conrm BC is closed, then
check for 10.5VAC at CB K2connector red wire to red wire. If 10.5VAC is not present,
check for 115VAC at CT, then at control switch. If 115VAC is not present at the control
switch, check that the wire harness is securely connected to KMS and SRK. Check
for 115VAC at terminal block #1 (BR) to a neutral (W). If 115VAC is present check BC
continuity. If 115VAC is not present, check that the SRK HPS and DLT are closed. If
open, see HPS or DLT diagnosis below. If CB red "POWER OK" LED is on, conrm
CB green "BC CLOSED" LED is on. If not, conrm that the jumper required on CB red
K4 connector is in place and securely attached. If CB yellow "BC OPEN" LED is on
with required jumper in place, replace CB.
HPS Diagnosis: Check that the condenser coil is not clogged or restricted. Check that
there are no restrictions in the refrigeration circuit (TXV and drier). Let refrigeration
circuit pressures equalize. If HPS does not reset and pressures are equalized, replace
HPS. If pressures are not equalized, reclaim refrigerant and diagnose refrigeration
circuit restriction.
DLT Diagnosis: Allow time for DLT to cool and reset. If DLT does not reset, replace
D LT.
Conrm that the location meets factory requirements:
• The appliance is not intended for outdoor use. Normal operating ambient temperature
should be within 45°F to 100°F (7°C to 38°C).
• The appliance should not be located in a corrosive environment.
4) 1-Minute Fill Cycle – LED 4 is on. WV and X11 relay energize. After 1 min., CB checks
for a closed FS. If FS is closed, the harvest cycle begins. If harvest cycle begins (Comp
energized), continue to step 4. If FS is open, WV remains energized through additional
1-min. ll cycles until water enters the water tank and FS closes (low water safety
protection during initial start up and at the end of each harvest). Diagnosis: Check that
water enters the water tank. If not, check that the water supply line shut-off valve is open
and screens or external lters are clear. Conrm that FS is open, see "II.E. Float Switch
Check and Cleaning." If FS is open, LED 4 is off, and "POWER OK" LED is on, check
for 115VAC at CB K1 connector pin #6 (O) to a neutral (W). If 115VAC is not present,
replace CB. If LED 4 is on and 115VAC is present, check for 115VAC at WV solenoid. If
115VAC is present, check WV solenoid continuity. If the water tank lls, but the icemaker
fails to start harvest (Comp energized), check for open FS. See "II.E. Float Switch
Check and Cleaning." If FS is closed and CB fails to start the harvest cycle after 1 min.,
replace CB.
12
5) Initial Harvest Cycle – LEDs 1, 4, and 2 are on. WV and X11 relay continue. Comp,
FMRs, HGVs, and X10 relay energize. CBmonitors the warming of the evaporator via
the thermistor located on the suction line. When the thermistor reaches 48°F (9°C), CB
reads 3.9 kΩ from the thermistor and turns harvest termination over to the harvest timer
(S4 dip switch 1 & 2). The harvest timer has settings of 60, 90, 120, and 180 sec. The
pump-out timer (S4 dip switch 3 & 4) acts in place of the harvest timer during cycles
with a pump-out (S4 dip switch 5 & 6). WV and X11 relay are energized during harvest
for a maximum of 6 min. or the length of harvest minus 50sec., whichever is shorter.
50sec. before the harvest timer terminates, harvest pump timer starts. LED 4 turns off,
WV and X11 relay de-energize.
Harvest Pump Timer – LEDs 1, 3, and 2 are on. Comp, FMRs, HGVs, and X10relay
continue. LED 3 turns on and PM energizes for the last 50sec. of harvest (S4 dip
switch 7). WV and X11 relay de-energize.
NOTICE! S4 dip switch 7 must remain in the factory default position of 7 on.
Otherwise, PM will not energize during the last 50 sec. of harvest. The minimum
total time allowed by CB for a complete harvest cycle is 2 min.. At the end of harvest,
CB checks the position of FS and proceeds to the next cycle if it is closed, or calls for a
1-min. ll cycle if it is open.
a) Comp, FMRs, HGVs, and LLVs Diagnosis: Check that evaporator is warming.
Ifnot, conrm that Comp is energized. If not, check for 115VAC at CB K1 connector
pin #1 or #9 (V) to a neutral (W). If 115VAC is not present, check wire harness
connection. If wire harness is loose, reconnect. If 115VAC is present, check for
115VAC at MC coil. If 115VAC is present, conrm MC contacts are closed. If not,
replace MC. If MC contacts are closed, check Comp motor windings. If FMRs are not
energized and MC is energized, check FMRs motor windings and fan blades turns
freely. If Comp is energized and evaporator is not warming, check that HGVs are
open. Check for 115VAC at CB K1connector pin #2 (P) to a neutral (W). If115VAC
is present, check coil voltage and continuity of both KMS and SRK HGVs. Replace
as needed. Conrm that both LLVs (KMS and SRK) are de-energized and closed.
If evaporator is warming, place a thermometer on the suction line next to the
thermistor. Has it warmed to 48°F (9°C) or warmer? Conrm thermistor status. See
"II.F. Thermistor Check." If thermistor is in range, harvest pump timer should start.
b) PM Diagnosis: Conrm WV de-energizes, LED 4 turns off, PM energizes, and
LED 3 turns on 50 sec. before harvest cycle terminates. If not, conrm S4 dip
switch 7 is in the on position. Check for 115VAC at CB K1 connector pin #6 (O).
If115VAC is present, and LED 4 is off, replace CB. Check that LED3turns on and
PM is energized for the last 50 sec. of harvest cycle. If LED 3is on and PM is not
energized, check for 115VAC at CB K1 connector pin #5(DBU). If 115VAC is present
and PM is not energized, check for 115VAC at X10relay coil. If 115VAC is present,
check for 115VAC at X10 relay terminal #4 (R) to a neutral (W). If 115VAC is not
present, check X10 relay coil continuity and contact continuity. If 115VAC is present,
check control switch contact continuity between terminals #6 (R) and #5(R).
Ifcontacts are open, replace control switch. If contacts are closed and 115VAC is
present between control switch terminal #5 (R) and neutral (W), check PM capacitor
and motor winding continuity. If the thermistor reading is in proper range and CB fails
to terminate the harvest cycle, replace CB. If 1-min. ll cycle starts after harvest, see
"II.E. Float Switch Check and Cleaning."
13
6) Freeze Cycle – LED 1 is on. Comp, FMRs, and PM continue. LLVs energize. HGVs and
X10 relay de-energize. The appliance is held in freeze by a 5-min. short cycle protection
timer. When FS opens, the freeze cycle terminates.
Note: CBK1connector pin #5(DBU) de-energizes and K1 connector pin #4 (R)
energizes to prevent PM interruption.
Freeze Cycle Diagnosis: During the rst 5 min. of freeze, conrm evaporator is
cooling. If not, conrm LLVs energize and HGVs de-energize (not bypassing). If LLVs
do not energize, check for 115VAC at CB K1 connector pin #3 (BK) to a neutral (W).
If 115VAC is present, check coil voltage and continuity of both LLVs (KMSand SRK).
Conrm that both HGVs (KMS and SRK) are de-energized and closed. If evaporator is
still not cooling, check TXVsand HM for proper operation. Check for proper appliance
pressures or an inefficient Comp. See "VIII.B. Performance Data." If PM de-energizes
once freeze begins, check for 115VAC at CB K1 connector pin #4(R) to a neutral (W).
If115VAC is not present, replace CB.
Freeze Termination Diagnosis: Disconnect CB black K5 connector. When 5 or more
min. have elapsed in the freeze cycle, the appliance should switch out of freeze. After
the appliance switches out of freeze, reconnect CB black K5 connector. If the appliance
remains in freeze with FS disconnected, replace CB. To check FS, see "II.E. Float
Switch Check and Cleaning." If water tank is empty before 5 min. timer terminates and
freeze cycle is short, check that DV is not leaking by or energized (water owing down
the potable drain). If DV is energized, check X12 relay terminal #4 (GY) for 115VAC.
If115VAC is present, and LED 1 is on, replace CB.
Note: Normal freeze cycle will last 30 to 35 min. depending on model and conditions.
Cycle times and pressures should follow performance data provided in this
manual. See "VIII.B. Performance Data."
14
7) Pump-Out Cycle – LEDs 1, 3, and 2 are on (10/20 second pump-out) –
At the factory setting the 1st pump-out occurs after the 11th freeze cycle, then every
10th cycle thereafter. See the table below.
S4 Dip Switch Setting
No. 5No. 6
OFFOFFEvery cycleAfter 2nd freeze cycle
ONOFFEvery 2 cyclesAfter 3rd freeze cycle
OFFONEvery 5 cyclesAfter 6th freeze cycle
ONONEvery 10 cyclesAfter 11th freeze cycle
Pump-Out
Frequency
1st Pump-Out
Comp and FMRs remain energized. HGVs energize. LLVs de-energize. PM
de-energizes for 2 sec., then PM and DV energize for 10sec.
The pump-out removes contaminants from the water tank through DV.
PM Diagnosis: In the freeze cycle before pump-out (see table above), disconnect CB
black K5connector (FS connector) after 5 min. of freeze. If PM does not energize after
2 sec., check that CB LEDs 1, 3, and 2are on. If not, replace CB. If LED 1, 3, and
2 are on and PM does not energize, check for 115VAC at CB K1connector pin
#5(DBU) to a neutral (W). If LED 3 is on and 115VAC is not present, replace CB.
If 115VAC is present, check for 115VAC at X10 relay terminal #2 (DBU) to a
neutral(W). If 115VAC is not present, replace X10relay. If 115VAC is present, check for
115VAC at X12 relay, terminal #7 (DBU) to a neutral (W). If 115VAC is present, and PM
is not energized, check X12 relay coil continuity. If open, replace X12 relay. If 115VAC
is present, check for 115VAC at X12 relay terminal #3 (R) to a neutral (W). If 115VAC
is not present, conrm 115VAC at X12 relay terminal #5 (BR) to a neutral. If 115VAC is
present on terminal #5 (BR) but not on terminal #3 (R), replace X12 relay. If 115VAC is
not present on terminal #5 (BR), check all (BR) connections. Next, check PM capacitor
and PM windings. DV Diagnosis: If water does not pump out, check for 115VAC at
X12 relay terminal #4 (GY) to a neutral (W). If 115VAC is not present, conrm 115VAC
at X12 relay terminal #6 (DBU). If 115VAC is present on X12 relay terminal #6 (DBU)
and not on X12 relay terminal #4 (GY), replace X12 relay. If 115VAC is present on
X12relay terminal #4 (GY), check DV coil continuity. If open, replace DV. Next, remove
DV housing and check/clean DV assembly. Make sure the drain line is not clogged.
8) Normal Harvest Cycle – Same as the initial harvest cycle. Return to step 5.
Note: Icemaker continues to cycle until BC is satised or power is switched off. The
appliance always restarts at the 1-min. ll cycle.
9) Shutdown–When the appliance is running hold ice in contact with the thermostatic
bulb. BC switch opens within 10 sec., shutting down the appliance. BC is factory set,
and generally no adjustment is required. However, adjustment may be needed in some
conditions, particularly at higher altitude locations. Diagnosis: See "II.D. Bin Control