Only qualied service technicians should install, service, and maintain the
icemaker. No service or maintenance should be undertaken until the technician
has thoroughly read this Service Manual. Failure to service and
maintain the equipment in accordance with this manual may adversely affect
safety, performance, component life, and warranty coverage.
Hoshizaki provides this manual primarily to assist qualied service technicians in the
service and maintenance of the icemaker.
Should the reader have any questions or concerns which have not been satisfactorily
addressed, please call, write, or send an e-mail message to the Hoshizaki Technical
Support Department for assistance.
HOSHIZAKI AMERICA, INC.
618 Highway 74 South
Peachtree City, GA 30269
NOTE: To expedite assistance, all correspondence/communication MUST include the
following information:
• Model Number ________________________
• Serial Number ________________________
• Complete and detailed explanation of the problem.
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Page 3
IMPORTANT
This manual should be read carefully before the icemaker is serviced or
maintenance operations are performed. Only qualied service technicians
should install, service, and maintain the icemaker. Read the warnings contained
in this booklet carefully as they give important information regarding safety.
Please retain this booklet for any further reference that may be necessary.
CONTENTS
Important Safety Information ................................................................................................. 5
I. Specications ...................................................................................................................... 6
A. Icemaker ....................................................................................................................... 6
2. Sanitizing Procedure - Following Cleaning Procedure ........................................... 59
B. Maintenance ................................................................................................................ 60
C. Preparing the Icemaker for Long Storage ................................................................... 60
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Important Safety Information
Throughout this manual, notices appear to bring your attention to situations which could
result in death, serious injury, or damage to the unit.
WARNING Indicates a hazardous situation which could result in death or
serious injury.
CAUTION Indicates a situation which could result in damage to the unit.
IMPORTANT Indicates important information about the use and care of the
unit.
WARNING
This icemaker should be destined only to the use for which it has been
expressly conceived. Any other use should be considered improper and
therefore dangerous. The manufacturer cannot be held responsible for eventual
damage caused by improper, incorrect, and unreasonable use.
To reduce the risk of death, electric shock, serious injury, or re, follow
basic precautions including the following:
• Electrical connection must be hard-wired and must meet national, state, and
local electrical code requirements. Failure to meet these code requirements
could result in death, electric shock, serious injury, re, or severe damage to
equipment.
• This unit requires an independent power supply. See the nameplate for proper
voltage and breaker/fuse size. Failure to use a proper breaker or fuse can
result in a tripped breaker, blown fuse, or damage to existing wiring. This
could lead to heat generation or re.
• THIS UNIT MUST BE GROUNDED. Failure to properly ground this unit could
result in death or serious injury.
• This unit should be disassembled or repaired only by qualied service
personnel to reduce the risk of electric shock, injury, or re.
• Do not make any alterations to the unit. Alterations could result in electric
shock, injury, re, or damage to the unit.
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Page 6
I. Specications
A. Icemaker
1. KM-2500SWH3 (water-cooled)
AC SUPPLY VOLTAGE208-230/60/3
AMPERAGE14.2 A ( 5 Min. Freeze AT 104°F / WT 80°F)
MINIMUM CIRCUIT AMPACITY30 A
MAXIMUM FUSE SIZE30 A
APPROXIMATE ICE PRODUCTIONAmbientWATER TEMP. (°F)
PER 24 HR.Temp.(°F)507090
lbs./day ( kg/day )70*2408 (1092)2395 (1087)2256 (1024)
Reference without *marks802398 (1088)2379 (1079)2172 (985)
902395 (1087)*2365 (1073)2184 (991)
1002327 (1055)2323 (1054)2018 (915)
SHAPE OF ICECrescent Cube
ICE PRODUCTION PER CYCLE46.3 lbs. (21 kg) 2160pcs.
APPROXIMATE STORAGE CAPACITYN/A
ELECTRIC & WATER CONSUMPTION90/70°F70/50°F
ELECTRIC W (kWH/100 lbs.)3720(3.78)3510(3.5)
WATER gal./24HR (gal./100 lbs.)459(19.4)744(30.9)
WATER COOLED CONDENSER1430(101)1430(59)
gal./24HR (gal./100 lbs.)
CEC/CEE TIER LEVEL1
ENERGY STARN/A
EXTERIOR DIMENSIONS (WxDxH)48" x 27-3/8" x 36-7/16" (1219 x 695 x 925 mm)
EXTERIOR FINISHStainless Steel, Galvanized Steel (Rear)
WEIGHTNet 390 lbs. (177 kg), Shipping 415 lbs. (188 kg)
CONNECTIONS - ELECTRICPermanent - Connection
- WATER SUPPLYInlet 1/2" FPTCondenser Inlet1/2" FPT
- DRAINOutlet 3/4" FPTCondenser Outlet 1/2" FPT
3/8" OD Tube
CUBE CONTROL SYSTEMFloat Switch
HARVESTING CONTROL SYSTEMHot Gas and Water, Thermistor and Timer
ICE MAKING WATER CONTROLTimer Controlled. Overflow Pipe
COOLING WATER CONTROLN/A
BIN CONTROL SYSTEMThermostat
COMPRESSORHermetic, Model CS27K6E-TF5-237
CONDENSERWater Cooled, Tube in Tube Type
EVAPORATORVertical type, Stainless Steel and Copper
REFRIGERANT CONTROLThermostatic Expansion Valve
REFRIGERANT CHARGER404A, 4 lb. 11.5 oz. (2140g)
DESIGN PRESSUREHigh 427PSIG, Low 230PSIG
P.C. BOARD CIRCUIT PROTECTIONHigh Voltage Cut-out ( Internal )
COMPRESSOR PROTECTIONAuto-reset Overload Protector ( Internal )
REFRIGERANT CIRCUIT PROTECTIONAuto-reset High Pressure Control Switch
LOW WATER PROTECTIONFloat Switch
ACCESSORIES -SUPPLIEDN/A
-REQUIREDIce Storage Bin
OPERATING CONDITIONSVOLTAGE RANGE187 - 253 V
AMBIENT TEMP.45 -100° F
WATER SUPPLY TEMP.45 - 90° F
WATER SUPPLY PRESSURE10 - 113 PSIG
Note: We reserve the right to make changes in specications and design without prior
notice.
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2. KM-2500SRH3 (remote air-cooled)
AC SUPPLY VOLTAGE208-230/60/3
AMPERAGE17.7 A ( 5 Min. Freeze AT 104°F / WT 80°F)
MINIMUM CIRCUIT AMPACITY30 A
MAXIMUM FUSE SIZE30 A
APPROXIMATE ICE PRODUCTIONAmbientWATER TEMP. (°F)
PER 24 HR.Temp.(°F)507090
lbs./day ( kg/day )70*2424 (1100)2373 (1076)2196 (996)
Reference without *marks802385 (1082)2306 (1046)2069 (939)
902373 (1076)*2250 (1021)2035 (923)
1002301 (1044)2200 (998)1837 (833)
SHAPE OF ICECrescent Cube
ICE PRODUCTION PER CYCLE46.1 lbs. (20.9 kg) 2160pcs.
APPROXIMATE STORAGE CAPACITYN/A
ELECTRIC & WATER CONSUMPTION90/70°F70/50°F
ELECTRIC W (kWH/100 lbs.)4220(4.5)3780(3.7)
WATER gal./24HR (gal./100 lbs.)419(18.6)791(32.6)
CEC/CEE TIER LEVEL2
ENERGY STARYES
EXTERIOR DIMENSIONS (WxDxH)48" x 27-3/8" x 36-7/16" (1219 x 695 x 925 mm)
EXTERIOR FINISHStainless Steel, Galvanized Steel (Rear)
WEIGHTNet 390 lbs. (177 kg), Shipping 440 lbs. (200 kg)
CONNECTIONS - ELECTRICPermanent - Connection
- WATER SUPPLYInlet 1/2" FPT
- DRAINOutlet 3/4" FPT
3/8" OD Tube
CUBE CONTROL SYSTEMFloat Switch
HARVESTING CONTROL SYSTEMHot Gas and Water, Thermistor and Timer
ICE MAKING WATER CONTROLTimer Controlled. Overflow Pipe
COOLING WATER CONTROLN/A
BIN CONTROL SYSTEMThermostat
COMPRESSORHermetic, Model MTZ-57-HL3A
CONDENSERAir-Cooled Remote, Condenser Unit URC-23F
EVAPORATORVertical type, Stainless Steel and Copper
REFRIGERANT CONTROLThermostatic Expansion Valve
Condensing Pressure Regulator on Icemaker (190 PSI)
REFRIGERANT CHARGER404A, 24 lb. 7.5 oz. (11100g)
(Icemaker 14 lbs. 12.3 oz. Cond. Unit 9 lbs. 11.2 oz.)
DESIGN PRESSUREHigh 467PSIG, Low 230PSIG
P.C. BOARD CIRCUIT PROTECTIONHigh Voltage Cut-out ( Internal )
COMPRESSOR PROTECTIONAuto-reset Overload Protector ( Internal )
REFRIGERANT CIRCUIT PROTECTIONAuto-reset High Pressure Control Switch
LOW WATER PROTECTIONFloat Switch
ACCESSORIES -SUPPLIEDN/A
-REQUIREDIce Storage Bin, Remote Condenser Unit
OPERATING CONDITIONSVOLTAGE RANGE187 - 253 V
AMBIENT TEMP.45 -100° F
WATER SUPPLY TEMP.45 - 90° F
WATER SUPPLY PRESSURE10 - 113 PSIG
Note: We reserve the right to make changes in specications and design without prior
notice.
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B. Condenser Unit
1. URC-23F
Unit: mm (inches)
Note: We reserve the right to make changes in specications and design without prior
notice.
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SPECIFICATIONS
MODEL: URC-23F
AC SUPPLY VOLTAGE115/60/1 (Connection to Icemaker)
FAN MOTOR 115 VTotal 2.6FLA130W
EXTERIOR DIMENSIONS (WxDxH)46-3/8" x 15-11/16" x 25-15/16" (1178 x 398 x 659 mm)
DIMENSIONS INCLUDING LEGS (WxDxH)48-7/16" x 18-1/8" x 40-7/8" (1230 x 460 x 1039 mm)
EXTERIOR FINISHGalvanized Steel
WEIGHTNet 158 lbs. ( 72 kg ) Shipping 169 lbs. ( 77 kg )
CONNECTIONS - ELECTRICPermanent - Connection
- REFRIGERANTDischarge Line 1-1/16"-12 UNF Fitting (#10 AEROQUIP)
Liquid Line 5/8"-18 UNF Fitting (#6 AEROQUIP)
CONDENSERAir-cooled, Fin and tube type
FAN MOTOR PROTECTIONThermal Protection
REFRIGERANT CONTROLCondensing Pressure Regulator (In Ice Machine)
REFRIGERANT CHARGER-404A9 lb. 11oz.(4400g)
DESIGN PRESSUREHigh 467 PSIG32.2 Bar
OPERATING CONDITIONSVOLTAGE RANGE104 ~ 127 V
AMBIENT TEMP.-20 ~ 122 °F
ACCESSORIES -SUPPLIEDLeg2 pcs
Hex. Head Bolt w/Washer 8 x 168 pcs
Hex. Nut88 pcs
Note: We reserve the right to make changes in specications and design without prior
notice.
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II. General Information
A. Construction
1. KM-2500SWH3 (water-cooled)
Spray Tubes
Evaporator Assembly
Check Valve
(water)
Inlet Water Valve
Expansion Valves
Water Supply Inlet
Check Valves
(Refrigeration Circuit)
Junction Box
Hot Gas Valve
Strainer
Water
Regulating
Valve
Control Box
Service Valves
Condenser
Water Pump
Float Switch
Cleaning Valve
Bin Control Bulb Holder
Bin Control "Z" Bracket
Bin Control Extension Bracket
Compressor
Drier
Liquid Line Valve
Main Transformer
Box
Bin Control Thermostat
Control Switch
Bin Control Thermostat Bracket
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2. KM-2500SRH3 (remote air-cooled)
Spray Tubes
Evaporator Assembly
Check Valve
(water)
Inlet Water Valve
Expansion Valves
Water Supply Inlet
Check Valves
(Refrigeration Circuit)
Junction Boxes
Hot Gas Valve
Strainer
Headmaster
(C.P.R.)
Shut-Off Valve
(Factory Use Only)
Control Box
Service Valves
Receiver Tank
Water Pump
Float Switch
Bin Control Bulb Holder
Bin Control "Z" Bracket
Bin Control Extension Bracket
Cleaning Valve
Compressor
Drier
Liquid Line Valve
Main Transformer
Box
Bin Control Thermostat
Control Switch
Bin Control Thermostat Bracket
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B. Sequence of Operation
1. Sequence Cycles and Shutdown
The steps in the sequence are as outlined below. When power is supplied and BC is
closed, CB red "POWER OK" LED comes on. There is a 5-second delay before startup.
Note that the order of the LEDs from the outer edge of CB is 1, 4, 3, 2.
a) 1-Minute Fill Cycle
LED 4 is on. WV energizes and the 1-minute ll cycle begins. After 1 minute, CB checks
for a closed F/S. If F/S is closed, the harvest cycle begins. If not, WV remains energized
through additional 1-minute ll cycles until water enters the tank and closes F/S. This
serves as a low water safety to protect PM.
b) Initial Harvest Cycle
LEDs 1, 4, and 2 are on. WV remains energized, Comp, FMR, and HGV energize.
CBmonitors the warming of the evaporator via the thermistor located on the suction line.
When the thermistor warms to 48°F (9°C), CB reads a 3.9 kΩ signal from the thermistor
and turns harvest termination over to the harvest timer (S4 dip switch 1 & 2) which is
factory set for normal conditions. The harvest timer has settings of 60, 90, 120, and 180
seconds. For details, see "II.C.4.b) Harvest Timer (S4 Dip Switch 1 & 2)." When the
harvest timer terminates, the harvest cycle is complete. At the end of harvest, CB checks
the position of F/S and proceeds to the next cycle if it is closed or calls for a 1-minute ll
cycle if it is open. The minimum total time allowed by CB for a complete harvest cycle is
2minutes. WV is energized during harvest for a maximum of 6 minutes or the length of
harvest, whichever is shorter.
c) Freeze Cycle
LED 1 is on. Comp and FMR remain energized. PM and LLV energize. HGV and WV
de-energize. For the rst 5 minutes, CB will not accept a signal from F/S. This 5-minute
minimum freeze time is short cycle protection for Comp. At the end of 5minutes, F/S
assumes control of freeze termination. As ice builds on the evaporator, the water level
in the tank lowers. The freeze cycle continues until F/S opens, then CB terminates the
freeze cycle.
d) Pump-Out Cycle
LEDs 1, 3, and 2 are on. LED 4 is on when S4 dip switch 3 & 4 are set to 3 off and 4on.
Comp and FMR remain energized. HGV energizes, LLV de-energizes. WV energizes
if S4 dip switch 3 & 4 are set to 3 off and 4 on. PM stops for 2 seconds then reverses,
taking water from the bottom of the tank and forcing pressure against the check valve
seat allowing water to go through the check valve and down the drain. At the same time,
water ows through the small F/S tube to power ush F/S. When the pump-out timer (S4
dip switch 3 & 4) terminates, pump-out is complete.
The rst pump-out occurs after the rst freeze cycle and every cycle thereafter. The
pump-out frequency control is factory set to drain the water tank every cycle, and
generally no adjustment is required. The pump-out frequency control (S4 dip switch 5
& 6) can be set to have a pump out occur every cycle, or every 2, 5, or 10 cycles. For
details, see "II.C.4.d) Pump-Out Frequency Control (S4 Dip Switch 5& 6)."
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e) Harvest Cycle
Same as the initial harvest cycle. See "II.B.1.b) Initial Harvest Cycle."
Note: Unit continues to cycle until BC is satised or power is turned off. The unit always
restarts at the 1-minute ll cycle.
f) Shutdown
When ice contacts the thermostatic bulb (BC switch open), BC shuts down the unit within
10 seconds. BC is factory set, and generally no adjustment is required. However,
adjustment may be needed in some conditions, particularly at higher altitude
locations. CAUTION! Do not adjust S4 dip switch 7 out of the factory default
position on this model. This dip switch must be left in the factory default position
or this unit will not operate correctly.
motor-remote; F/S–oat switch; HGV–hot gas valve; LLV–liquid line valve; PM–pump motor; WV–inlet water valve
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2. Sequence Flow Chart
cycle (S4 dip switch
5 & 6)
2 sec., then reverses
for 10/20 sec. (S4 dip
• Pump motor stops for
switch 3 & 4)
F/S in control
• Factory set for every
4. Pump-Out Cycle
Comp continues
FMR continues
HGV energized
WV energized if dip switch
3& 4 set to 3 off and 4on.
LLV de-energized
PM de-energizes for 2 sec.,
then reverses for 10/20 sec.
F/S open or freeze
timer expires
"E" Control Board Sequence Flow Chart
KM-2500SWH3, KM-2500SRH3
2. Harvest Cycle3. Freeze Cycle
1. 1-Minute Fill
• Minimum freeze time: 5 min.
• Maximum freeze time: freeze timer setting
whichever is shorter.
• WV time: 6 min. or the length of harvest,
Cycle
(S4 dip switch 9 & 10
• Maximum harvest time: 20 min.
5-min. timer
in control
1 to 3-min. timer in control
(S4 dip switch 1 & 2)
Thermistor in control
F/S closed
F/S Check
F/S closed
F/S Check
Comp continues
FMR continues
LLV energized
Thermistor temp
warms to 48°F (9°C)
(3.9 kΩ or less)
WV continues
Comp energized
FMR energized
F/S open
WV energized
PM energized
Harvest timer starts
HGV energized
HGV de-energized
WV de-energized
F/S open
If F/S is open, compressor stops and cycle returns to 1-Minute Fill Cycle
3. Ice Level Lowered
2. Icemaker Off
1. Bin Full
To 1 above
Ice level lowered. No ice
touching thermostatic
bulb. Icemaker starts at
"1. 1-Minute Fill Cycle."
Components Energized when the Control Switch is in the "WASH" Position
The "WASH" position on the control switch is used when cleaning and sanitizing the unit. When in the "WASH" position,
power is supplied to the pump motor. With the cleaning valve closed, the cleaner and sanitizer ow over the outside of the
evaporator plate assembly. With the cleaning valve open, the cleaner and sanitizer ow over both the outside and the inside
of the evaporator plate assembly.
Note: Close the cleaning valve after cleaning and sanitizing are complete, otherwise the unit will not restart when the
TBC closed
All components
de-energized.
Unit shuts down
within 10 sec.
after ice contacts
thermostatic bulb.
TBC open
All components
de-energized
control switch is placed in the "ICE" position.
Cycle Steps
Startup begins
here after
5-sec. delay
14
Shutdown
Legend:
Comp–compressor
FMR–fan motor-remote
F/S–oat switch
HGV–hot gas valve
LLV–liquid line valve
PM–pump motor
TBC–thermostatic bin control
WV–inlet water valve
Ice contacts
thermostatic bulb
and Restart
TBC Operation
Page 15
C. Control Board
• A Hoshizaki exclusive control board is employed in KM-2500SWH3 and KM-2500SRH3
Stackable Crescent Cubers.
• All models are pretested and factory-adjusted.
• For a control board check procedure, see "IV.B. Control Board Check."
CAUTION
1. The control board is fragile; handle very carefully.
2. The control board contains integrated circuits, which are susceptible to failure
due to static discharge. It is especially important to touch the metal part of
the unit before handling or replacing the control board.
3. Do not touch the electronic devices on the control board or the back of the
control board.
4. Do not change wiring and connections. Do not misconnect K3, K4, and K5,
because the same connector is used for the thermistor and oat switch. K4 is
not connected.
5. Always replace the whole control board assembly if it goes bad.
6. Do not short out power supply to test for voltage.
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1. Control Board Layout
"E" Control Board
• "ALARM RESET" Button
• "F TIMER"
Freeze Timer LED
• "H TIMER"
Harvest Backup
Timer LED
• Alarm Buzzer
• "Power OK" LED
(red) (lights when
power is supplied to
the control board)
• Relay LEDs (4)
(indicate which relays
are energized as
listed below)
• LED 2 (X2 Relay)
Hot Gas Valve (HGV)
Fan Motor (FM) (FM
off when LED on)
• LED 3 (X3 Relay)
Pump Motor (PM)
(on at pump-out only)
• LED 4 (X4 Relay)
Inlet Water Valve (WV)
• LED 1 (X1 Relay)
Compressor
(Comp)
Fan Motor-Remote
(FMR)
• K2 Connector
Transformer
• S4 Dip Switch
• "OUTPUT TEST" Button
(used to test relays on control board)
• WHITE K3 Connector
Harvest Control
(thermistor)
• RED K4Connector
Open (not connected)
• Microprocessor
(control board
revision level
indicated by last 2
digits on label)
• BLACK K5 Connector
Float Switch
• Part Number
• K1 Ten-Pin Connector
Pins #1 through #10
#1, 9 Magnetic Contactor (CR)
Fan Motor-Remote (FMR)
#2 Hot Gas Valve (HGV)
#3 Fan Motor (FM)
Liquid Line Valve (LLV)
#4 Pump Motor (icemaking)
#5 Pump Motor (pump-out)
#6 Inlet Water Valve (WV)
#7, 10 Component Power
Supply
#8 Open
• Switch for "C" Control Boardand "ALPINE" Control Board
(service boards only)
"E" Control Board
Part Number2A1410-01 (factory); 2A1410-02 (service)
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2. Features
a) Maximum Water Supply Period – 6 minutes
The inlet water valve remains energized during harvest for 6 minutes or the length of
harvest whichever is shorter.
b) Harvest Backup Timer and Freeze Timer
The harvest backup timer shuts down the icemaker if, for two cycles in a row, the harvest
cycle takes more than 20 minutes to complete. The control board signals with the
"HTimer" LED and 2beeps every 3 seconds.
The freeze timer shuts down the icemaker if, for two cycles in a row, the freeze cycle
takes longer than the time specied by the freeze timer (S4 dip switch 9 & 10). The
control board signals with the "F Timer" LED and 3 beeps every 3 seconds. The freeze
timer is factory set and no adjustment is required.
To reset either of these safeties, press the "ALARM RESET" button on the control board
with power on.
c) High Temperature Safety
The temperature of the suction line in the refrigeration circuit is limited by the high
temperature safety. This protects the unit from excessively high temperatures. If the
evaporator temperature reaches 127±7°F (53±4°C), the control board reads a .8 kΩ
signal from the thermistor and shuts down the icemaker.
The control board signals with 1 beep every 3 seconds. To reset this safety, press the
"ALARM RESET" button on the control board with power on.
d) Low Water Safety
The control board checks the position of the oat switch at the end of the initial 1-minute
ll cycle and at the end of each harvest cycle. If the oat switch is in the up position
(electrical circuit closed), the control board proceeds to the next cycle. If the oat switch
is in the down position (electrical circuit open), the control board returns to the 1-minute
ll cycle until water enters the tank and the oat switch closes. Once the oat switch
closes, the control board proceeds to the next cycle. The unit should not start without
adequate water in the tank. This serves as a low water safety to protect the pump motor
from mechanical seal failure.
For water-cooled model, if the water is shut off, the unit is protected by the high-pressure
switch.
e) High Voltage and Low Voltage Cut-outs
The maximum and minimum allowable supply voltages of this unit are limited by the high
voltage and low voltage cut-outs.
Miswiring (especially on single phase 3 wire models) may cause excessive voltage
(147VAC±5% or more).
If high voltage (147VAC±5% or more) is present, the icemaker automatically stops and
the control board signals with 7 beeps every 3 seconds.
If low voltage (92VAC±5% or less) is present, the icmaker automatically stops and the
control board signals with 6 beeps every 3 seconds.
When the proper supply voltage is resumed, the icemaker automatically starts running
again.
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3. LED Lights and Audible Alarm Safeties
At startup, a 5-second delay occurs while the control board conducts an internal timer
check. A beep occurs when power is turned off. The red LED indicates proper control
voltage and remains on unless a control voltage problem occurs. The green LEDs 1
through 4 energize and sequence from startup as listed in the table below. Note that
the order of the LEDs from the outer edge of the control board is 1, 4, 3, 2. For more
information, see "II.B. Sequence of Operation."
Sequence StepLEDEnergized
1-Minute Fill Cycle4WV1 minute
Harvest Cycle1, 4, 2Comp, FMR,
WV, HGV
Freeze Cycle1Comp, FMR,
PM, LLV
Pump-Out Cycle1, 4*, 3, 2Comp, FMR,
WV*, PM,
HGV
The built in safeties shut down the unit and have alarms as listed below.
No. of Beeps
(every 3 sec.)
1High Evaporator Temp.
(temperature > 127°F)
(53°C)
2Harvest Backup Timer
(harvest > 20 min. for
twocycles in a row)
3Freeze Timer
(freeze > freeze timer
setting for two cycles in a
row)
Timer is factory set using
S4 dip switch 9 & 10
To reset the above safeties, press the "ALARM RESET" button with the power supply on.
6Low Voltage
(92VAC±5% or less)
7High Voltage
(147VAC±5% or more)
Type of AlarmNotes
Check for harvest problem (stuck HGV or
relay), hot water entering unit, stuck HM, or
shorted thermistor.
Orange "H TIMER" LED on.
Check for open thermistor, HGV not opening,
TXV or LLV leaking by, WRV leaking by, low
charge, or inefficient Comp.
Yellow "F TIMER" LED on.
Check for F/S stuck closed (up), WV leaking
by, HGV leaking by, PM not pumping, TXVnot
feeding properly, LLV not opening, low charge,
HM not bypassing, or inefficient Comp.
Red LED turns off if voltage protection
operates.
The control voltage safeties automatically reset
when voltage is corrected.
Min.Max.Avg.
2 minutes20 minutes3 to 5 minutes
5 minutesfreeze timer
10 seconds 20 seconds *pump-out timer
Time LEDs are On
30 to 35 minutes
setting
setting
Legend: Comp–compressor; FMR–fan motor-remote; F/S–oat switch; HGV–hot gas
valve; HM–headmaster (C.P.R.); LLV–liquid line valve; PM–pump motor; TXV–thermostatic expansion valve; WRV–water regulating valve; WV–inlet
water valve
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Page 19
4. Controls and Adjustments
CAUTION
Dip switches are factory set. Failure to maintain factory settings may adversely
affect performance and warranty coverage. For more information, contact
Hoshizaki Technical Support at 1-800-233-1940.
a) Default Dip Switch Settings
The dip switches are factory-adjusted to the following positions:
S4 Dip Switch
S4 Dip Switch No.12345678910
KM-2500SWH3OFF OFF OFF OFF OFF OFF OFF OFF OFF ON
KM-2500SRH3OFF OFF OFF OFF OFF OFF OFF OFF OFF ON
Freeze Timer (9 & 10)
Factory Use (8)
Bin Control Selector (7)
Pump-Out Frequency Control (5 & 6)
Pump-Out Timer (3 & 4)
Harvest Timer (1 & 2)
b) Harvest Timer (S4 dip switch 1 & 2)
The harvest timer starts when the thermistor warms to 48°F (9°C) at the evaporator
outlet and the control board reads the thermistor's 3.9 kΩ signal. The harvest timer is
factory set, and generally no adjustment is required. However, a setting longer than the
factory setting may be advised in cases where the ush provided at harvest needs to be
prolonged for extra cleaning. Before changing this setting, contact Hoshizaki Technical
Support at 1-800-233-1940 for recommendations. Keep in mind that setting the harvest
timer to a longer setting will decrease 24 hour production.
Note that the pump-out timer (S1 dip switch 3 & 4) acts in place of the harvest timer
during cycles with a pump-out. For details, see "II.C.4.c) Pump-Out Timer (S1 dip
switch 3 & 4)."
S4 Dip Switch SettingTime
No. 1No. 2
OFFOFF60
ONOFF90
OFFON120
ONON180
(seconds)
19
Page 20
c) Pump-Out Timer (S4 dip switch 3 & 4)
When a pump-out is called for, the pump motor stops after the preceding freeze cycle.
The pump motor energizes 2 seconds later in the reverse direction, taking water from
the bottom of the tank and forcing pressure against the check valve seat allowing water
to go through the check valve and down the drain. At the same time, water ows through
the small oat switch tube to power ush the oat switch. The pump motor drains the
water tank for the time determined by the pump-out timer. The pump-out timer also acts
in place of the harvest timer during cycles with a pump-out. The pump-out timer is factory
set, and generally no adjustment is required. However, where water quality is bad and
the icemaker needs a longer pump-out time, the pump-out timer can be adjusted. The
pump-out timer control can be set to pump-out for 10 or 20 seconds.
S4 Dip Switch SettingTime (seconds)Inlet
Water
ValveNo. 3No. 4T1T2
OFFOFF10150closed
ONOFF10180closed
OFFON10120open
ONON20180closed
T1: Time to drain the water tank
T2: Harvest timer at pump-out
d) Pump-Out Frequency Control (S4 dip switch 5 & 6)
The pump-out frequency control is factory set to drain the water tank every cycle, and
generally no adjustment is required. The pump-out frequency control can be set to have
a pump-out occur every cycle, or every 2,5, or 10 cycles.
The rst pump-out occurs after the 1st freeze cycle.
S4 Dip Switch Setting
No. 5No. 6
OFFOFFevery cycle
ONOFFevery 2 cycles
OFFONevery 5 cycles
ONONevery 10 cycles
Frequency
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e) Bin Control Selector (S4 dip switch 7)
S4 dip switch 7 is the bin control selector.
CAUTION
Do not adjust. This dip switch must be left in the factory default position or this
unit will not operate correctly.
Factory set for proper operation. Do not adjust. When set to the on position on a unit with
a thermostatic bin control, a 5-beep alarm sounds (open circuit) and the unit does not
operate.
S4 Dip Switch Setting
No. 7
ONMechanical
OFFThermostatic
Bin Control
f) Factory Use (S4 dip switch 8)
Factory set for proper operation. Do not adjust. This must be left in the factory default
position.
g) Freeze Timer (S4 dip switch 9 & 10)
CAUTION
Adjust to proper specication, or the unit may not operate correctly.
The freeze timer setting determines the maximum allowed freeze time to prevent possible
freeze-up issues. Upon termination of the freeze timer, the control board initiates the
harvest cycle. After 2 consecutive timer terminations, the control board shuts down the
icemaker. In this case, see "IV.F.3. Low Ice Production" for possible solutions. The freeze
timer is factory set, and generally no adjustment is required. Before changing this setting,
contact Hoshizaki Technical Support at 1-800-233-1940 for recommendations.
S4 Dip Switch SettingTime
No. 9No. 10
OFFOFF60
OFFON50
ONOFF70
ONON60
(minutes)
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D. Bin Control
CAUTION
When the ambient temperature is below 45°F (7°C), the thermostatic bin
control switch opens and shuts down the icemaker even if the ice storage bin
is empty. When the thermostat is set in the prohibited range, the icemaker
operates continuously even if the ice storage bin is lled with ice. Setting in the
prohibited range may result in severe damage to the icemaker.
The thermostatic bin control switch is a temperature controlled switch used to control
the level of ice in the bin. It is in line with the power supply to the control switch.
The thermostatic bin control switch shuts down the unit within 10 seconds when ice
contacts the thermostatic bulb, regardless of the cycle at activation. The bin control
is factory set, and generally no adjustment is required. However, adjustment may be
needed in some conditions, particularly at higher altitude locations. For further details,
see "IV.C. Bin Control Check."
E. Float Switch
The oat switch is used to determine that there is sufficient water in the tank after the
1-minute ll cycle and after each harvest cycle. The oat switch is also used to determine
that the appropriate volume of water has been converted into ice before switching out of
the freeze cycle. No adjustment is required.
F. Thermistor
The thermistor is used as a harvest control sensor. The thermistor's resistance varies
depending on the suction line temperature. The control board monitors the resistance to
start the harvest timer. No adjustment is required.
G. Control Switch
The control switch has three positions: "OFF" for power off, "ICE" for icemaking, and
"WASH" to activate the water pump when cleaning and sanitizing.
TOTAL HEAT OF REJECTION FROM COMPRESSOR
CONDENSER VOLUME441 CU. IN (URC-23F)
40,600 BTU/h [AT 90ºF (32ºC) / WT 70ºF (21ºC)]
5,600 BTU/h [AT 90ºF (32ºC) / WT 70ºF (21ºC)]
Note:
1. Pressure data is recorded at 5 minutes into freezing cycle. The data not in bold
should be used for reference only.
2. We reserve the right to make changes in specications and design without prior
notice.
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IV. Service Diagnosis
WARNING
1. This unit should be diagnosed and repaired only by qualied service
personnel to reduce the risk of death, electric shock, serious injury, or re.
2. Risk of electric shock. Use extreme caution and exercise safe electrical
practices.
3. Moving parts (e.g., fan blade) can crush and cut. Keep hands clear.
4. CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews
are securely in place after the unit is serviced. Make sure that none have
fallen into the storage bin.
5. Make sure all food zones in the icemaker and storage bin are clean after
the unit is serviced. For cleaning procedures, see "VI. Cleaning and
Maintenance."
A. Diagnostic Procedure
The diagnostic procedure is basically a sequence check which can be used at unit
startup or for system diagnosis. This procedure allows you to diagnose electrical system
and component failures in normal operating conditions of 70°F (21°C) or warmer air and
50°F (10°C) or warmer water temperatures. Before conducting the diagnostic procedure,
check for correct installation, proper voltage per unit nameplate, and adequate water
supply. The maximum allowable voltage variation is ±10 percent of the nameplate
rating. Check the dip switch settings to assure that S4 dip switch 3, 4, 7, 8, 9, & 10 are
in the factory default position. S4 dip switch 1, 2, 5, & 6 are cleaning adjustments and
the settings are exible. For factory default settings, see "II.C.4.a) Default Dip Switch
Settings." Check CB using the steps in "IV.B. Control Board Check." As you go through
the diagnostic procedure, check to assure the components energize and de-energize
correctly. If not, those components or controls are suspect. Always choose a white (W)
neutral wire to establish a good neutral connection when checking high voltages.
1) Turn off the power supply, then access the control box. Clear any ice from BC.
2) Turn on the power supply, then move the control switch to the "ICE" position. A 5-second
delay occurs. The red "POWER OK" LED on CB comes on.
3) 1-Minute Fill Cycle – LED 4 is on. WV energizes. After 1 minute, CBchecks for a
closed F/S. If F/S is closed, harvest cycle begins. If closed, continue to step 4. If open,
WV remains energized through additional 1-minute ll cycles until water lls the tank
and closes F/S (low water safety). Diagnosis: If WV does not open, check for 115VAC
at WV terminals. If 115VAC is not present, CB is defective and must be replaced. If
115VAC is present, check continuity of WV coil, conrm the screen or external lter
is not plugged (no water ow). If unit fails to start harvest, check for open F/S or bad
1-minute timer in CB. See "IV.D. Float Switch Check and Cleaning" and "IV.B. Control
Board Check."
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4) Initial Harvest Cycle – LEDs 1, 4, and 2 are on. WV remains energized. Comp, FMR,
and HGV energize. WV is energized during harvest for a maximum of six minutes or
the length of harvest which ever is shorter. LED 4 goes off when WV de-energizes.
CBmonitors the warming of the evaporator via the thermistor located on the suction
line. When the thermistor warms to 48°F (9°C), CB reads a 3.9kΩ signal from the
thermistor and turns harvest termination over to the harvest timer (S4 dip switch 1&
2). The harvest timer has settings of 60, 90, 120, and 180 seconds. For details, see
"II.C.4.b) Harvest Timer (S4 dip switch 1 & 2)." When the harvest timer terminates, the
harvest cycle is complete. CB checks the position of F/S and proceeds to the next cycle
if it is closed, or calls for a 1-minute ll if it is open. The minimum total time allowed by
CB for a complete harvest cycle is 2 minutes.
Diagnosis: Check that WV remains energized, Comp, FMR, and HGV energize.
Average harvest cycle at factory setting is 2 to 3 minutes. How long does initial harvest
last? 1.5 minutes after initial harvest begins, touch the Comp discharge line. Is it hot?
If not, check that Comp is energized, refrigerant pressures are in range, and Comp
is efficient. If it is hot, place a thermometer on the suction line next to the thermistor.
Has it warmed to 48°F (9°C)? If not, check that the HGV is energized and open. On
water-cooled model, check that WRV is not leaking by. If temperature has been reached
and the freeze cycle fails to start, if not yet conrmed, conrm thermistor status. See
"IV.E. Thermistor Check." If the thermistor reading is in proper range and CB fails to
terminate the harvest cycle, CB is bad and must be replaced.
5) Freeze Cycle – LED 1 is on. Comp and FMR remain energized, PM and LLV energize.
WV and HGV de-energize. The unit is held in freeze by a 5-minute short cycle
protection timer (CB will not accept a signal from F/S). After the 5-minute short cycle
protection timer terminates, CB turns freeze termination over to F/S. Diagnosis: During the rst 5 minutes of freeze, conrm the evaporator temperature
drops. If the evaporator is not cold, conrm that WV and HGV are closed and TXV is
operating properly. Next, check for proper refrigerant pressures, inefficient Comp, or
headmaster sticking (remote air-cooled). After 5 minutes in freeze, disconnect black
F/S connector from CB BLACK K5 connector. If the unit switches out of freeze with
F/S removed, but would previously not switch out of freeze with F/S connected (long
freeze- 3 beep alarm), F/S may be sticking. To check and clean F/S, see "IV.D. Float
Switch Check and Cleaning." If the unit remains in freeze with F/S removed, CB is bad
and must be replaced. See "V.O. Removal and Replacement of Control Board."
Note: Normal freeze cycle will last 20 to 40 minutes depending on model and
conditions. Cycle times and refrigerant pressures should follow performance data
provided in this manual. See "III.C. Performance Data."
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Page 30
6) Pump-Out Cycle (10/20 second pump out) – LEDs 1, 3, and 2 are on. LED 4 is on
when S4 dip switch 3 & 4 are set to 3 off and 4 on. Comp and FMR remain energized,
HGV energizes. WV energizes if S4 dip switch 3 off & 4 on. LLV de-energizes. PM stops
for 2 seconds, then reverses for 10/20 seconds depending on pump-out timer S4 dip
switch 3 & 4 setting. When pump-out timer terminates, the pump-out is complete. The
pump-out frequency control is factory set for every cycle. The rst pump out occurs after
the 1st freeze cycle and every cycle thereafter. Generally no adjustment is required. For
details, see "II.C.4.d) Pump-Out Frequency Control (S4 dip switch 5 & 6)."
Diagnosis: If PM does not reverse, check PM circuit and capacitor. Next, check
CB10-pin connector #5 pin dark blue (DBU) wire for 115VAC. If 115VAC is not present,
CB is bad and must be replaced. If 115VAC is present, check PM continuity. If PM is
reversing but water does not pump out, check and clean the check valve assembly and
tubing. If S4 dip switch 3 & 4 are adjusted to 3 off and 4 on, WV energizes.
7) Normal Harvest Cycle – same as the initial harvest cycle – Return to "IV.A.4) Initial
Harvest Cycle."
8) Shutdown
When the unit is running hold ice in contact with the thermostatic bulb, the thermostatic
BC switch opens within 10 seconds, shutting down the unit. The bin control is factory
set, and generally no adjustment is required. However, adjustment may be needed in
some conditions, particularly at higher altitude locations. CAUTION! Do not adjust
S4 dip switch 7 out of the factory default position on this model. This dip switch
must be left in the factory default position or this unit will not operate correctly.
Diagnosis: See "IV.C. Bin Control Check."
Note: Unit continues to cycle until bin control is satised or power is switched off. The
motor-remote; F/S–oat switch; HGV–hot gas valve; HM–headmaster (C.P.R.);
LLV–liquid line valve; PM–pump motor; TXV–thermostatic expansion valve;
WV–inlet water valve
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Page 31
B. Control Board Check
Before replacing a control board that does not show a visible defect and that you suspect
is bad, always conduct the following check procedure. This procedure will help you verify
your diagnosis.
Alarm Reset: If the control board is in alarm (beeping), press the "ALARM RESET"
button on the control board with power on. Once reset, the unit starts at the
1-minute ll cycle. For audible alarm information, see "II.C.3. LED Lights
and Audible Alarm Safeties."
1) Check the dip switch settings to assure that S4 dip switch #3, 4, 7, 8, 9, & 10 are in
the factory default position. S4 dip switch 1, 2, 5, & 6 are cleaning adjustments and
the settings are exible. For factory default settings, see "II.C.4.a) Default Dip Switch
Settings."
2) Move the control switch to the "ICE" position. If the red "POWER OK" LED is on,
control voltage is good. If the "POWER OK" LED is off, check the control transformer
secondary circuit. The control transformer secondary circuit includes the cleaning valve
interlock switch. Make sure the interlock switch is closed; otherwise, no control voltage
is supplied to the K2 connector. Transformer output is 10.5V at 115V primary input. If
the secondary circuit has proper voltage and the red LED is off, the control board is bad
and should be replaced. See "V.O. Removal and Replacement of Control Board."
If the secondary circuit does not have proper voltage, check the control transformer
primary circuit. Check for 115V at the control board K1 ten-pin connector. Check the
#10 pin (BR wire) to a white neutral wire for 115V. Always choose a white neutral wire to
establish a good neutral connection when checking voltages. For additional checks, see
"IV.F.1.[1] The icemaker will not start."
3) The "OUTPUT TEST" button provides a relay sequence test. Make sure the control
switch is in the "ICE" position, then press the "OUTPUT TEST" button. The correct
lighting sequence is none, 2, 3, 4, 1. Note that the order of the LEDs from the outer
edge of the control board is 1, 4, 3, 2. Components (e.g., compressor) cycle during the
test. Following the test, the icemaker resumes operation. If the LEDs do not light as
described above, the control board is bad and should be replaced. See "V.O. Removal
and Replacement of Control Board."
4) To verify voltage output from the control board to the components, slide the control
board K1 ten-pin connector out far enough to allow multimeter lead contact. With the
unit in the cycle to be tested, check output voltage from the corresponding pin on the
control board K1 ten-pin connector to ground. If output voltage is not found and the
appropriate LED is on, the control board is bad and should be replaced. See "V.O.
Removal and Replacement of Control Board."
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C. Bin Control Check
To check the thermostatic bin control, follow the steps below.
CAUTION
When the ambient temperature is below 45°F (7°C), the bin control thermostat
operates to stop the icemaker even if the ice storage bin is empty. When the
thermostat is set in the prohibited range, the icemaker operates continuously
even if the ice storage bin is lled with ice. Setting in the prohibited range may
result in severe damage to the icemaker.
The thermostatic bin control is factory set, and generally no adjustment is required.
However, adjustment may be needed in some conditions, particularly at higher altitude
locations. Adjust it, if necessary, so that the icemaker stops automatically within
10seconds after ice contacts the bin control.
1) Turn off the power supply.
2) Remove the front panel, then remove the control box cover.
3) Disconnect the thermostatic bin control wires from the thermostatic bin control switch.
4) Clear any ice away from the thermostatic bulb, then hold your hand around the
thermostatic bulb to warm it up.
5) Check for continuity across the thermostatic bin control switch. If closed, continue to
step 6. If open, adjust or replace the thermostatic bin control.
6) With the multimeter test leads still in place, hold ice on the thermostatic bulb to lower
the temperature. Within 10 seconds, the thermostatic bin control switch should open (no
continuity). If it remains closed, adjust or replace the thermostatic bin control.
D. Float Switch Check and Cleaning
1. Float Switch Check
To check the oat switch, follow the steps below.
1) Turn off the power supply.
2) Remove the front panel. Move the control
switch to the "OFF" position, then remove
the insulation panel.
3) Remove the drain plug located on the lower
front part of the ice dropping hole. Allow the
water tank to drain. See Fig. 1.
4) Replace the drain plug in its correct
position. Be careful not to cross thread it.
5) Remove the control box cover.
Separator
Cube Guide
Front
Cap
Inside of Ice
Dropping Hole
Fig. 1
6) Disconnect the black oat switch connector from the control board BLACK K5 connector.
7) Check for continuity across the oat switch leads. With the water tank empty, the oat
switch should be open. If open, continue to step 8. If closed, follow the steps in "IV.D.2.
Float Switch Cleaning." After cleaning the oat switch, check it again. Replace if
necessary.
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8) Reconnect the black oat switch connector, then replace the control box cover in its
correct position.
9) Move the control switch to the "ICE" position. Replace the insulation panel and the
front panel in their correct positions, then turn on the power supply. After 1 minute, the
1-minute ll cycle should end and the initial harvest cycle should begin. If the initial
harvest cycle begins, the oat switch is good and the check is complete. If the initial
harvest cycle does not begin, continue to step 10.
10) Turn off the power supply.
11) Remove the front panel.
12) Move the control switch to the "OFF" position.
13) Remove the control box cover.
14) Disconnect the black oat switch connector from the control board BLACK K5 connector.
15) Check for continuity across the oat switch leads. With the water tank full, the oat
switch should be closed. If the oat switch is closed and the icemaker will not switch
from the 1-minute ll cycle to the initial harvest cycle, replace the control board.
If the oat switch is open, conrm that the water tank is full. If the tank is not full, check
the water supply, water lters, and inlet water valve. If the tank is full, follow the steps in
"IV.D.2. Float Switch Cleaning." After cleaning the oat switch, check it again. Replace if
necessary.
2. Float Switch Cleaning
Depending on local water conditions, scale may build up on the oat switch. Scale on the
switch can cause the oat to stick. In this case, the oat switch should be cleaned.
1) Turn off the power supply.
2) Remove the front panel and move the control switch to the "OFF" position.
3) Remove the insulation panel, then remove the cap located on the front bottom part of
the ice dropping hole. Drain the water tank.
4) Replace the cap in its correct position. Be
Vent
careful not to cross thread it.
5) Disconnect the vent tube and the ush
Flush
tube from the top of the oat switch, then
remove the oat switch assembly from the
mounting bracket and remove the rubber
boot from the bottom of the oat switch
assembly. See Fig. 2.
Shaft
Float Switch
Housing
6) Remove the retainer rod from the bottom of
the oat switch assembly, then remove the
oat. Be careful not to bend the retainer rod
excessively when removing it.
Float
Retainer Rod
33
Rubber Boot
and Hose
Fig. 2
Page 34
7) Wipe down the oat switch assembly's housing, shaft, oat, and retainer rod with a
mixture of 1 part Hoshizaki "Scale Away" and 25 parts warm water. Clean the inside of
the rubber boot and hose with the cleaning solution. Rinse the parts thoroughly with
clean water.
8) Reassemble the oat switch assembly and replace it and the rubber boot in their correct
positions. Reconnect the vent tube and the ush tube.
9) Move the control switch to the "ICE" position.
10) Replace the insulation panel and front panel in their correct positions.
E. Thermistor Check
To check thermistor resistance, follow the steps below.
1) Turn off the power supply.
2) Remove the front panel, then move the control switch to the "OFF" position.
3) Remove the control box cover.
4) Remove the thermistor. See "V.K. Removal and Replacement of Thermistor."
5) Immerse the thermistor sensor portion in a glass containing ice and water for 2 or
3 minutes.
6) Remove the white thermistor connector from the control board WHITE K3 connector
and check the resistance between thermistor leads. Normal reading is within 4.7 to
6.2 kΩ. If outside the normal reading, replace the thermistor. If inside the normal
reading, continue to the next step.
7) Replace the thermistor in its correct position. See "V.K. Removal Replacement of
Thermistor."
8) Reconnect the white thermistor connector to the control board WHITE K3 connector.
9) Replace the control box cover in its correct position, then turn on the power supply.
10) Move the control switch to the "ICE" position.
11) Once the harvest cycle starts, begin timing the harvest cycle.
12) The harvest timer should expire and terminate the harvest cycle within 2 to 3 minutes. If
the harvest timer does not expire and terminate the harvest cycle, the harvest timer is
bad and the control board should be replaced. See "V.O. Removal and Replacement of
Control Board."
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F. Diagnostic Charts
1. No Ice Production
ProblemPossible CauseRemedy
[1] The icemaker will not
start.
a) Power Supply1. Off, blown fuse, or
tripped breaker.
2. Loose connection.2. Tighten.
3. Bad contacts.3. Check for continuity and
4. Not within
specications.
b) Transformer (main
transformer)
c) Water Supply1. Water supply off or
d) Bin Control Thermostat 1. Tripped with bin lled
e) Fuse (Control Box)1. Blown.1. Check for short circuit and
f) Control Switch1. "OFF" or "WASH"
g) High-Pressure Control1. Bad contacts.1. Check for continuity and
1. Voltage tap switch
does not match
incoming voltage.
2. Coil winding open or
shorted.
pressure too low.
with ice.
2. Ambient temperature
too cool.
3. Set too warm.3. See "IV.C. Bin Control
4. Bulb out of position.4. Place in position.
5. Bad contacts.5. Check for continuity and
position.
2. Bad contacts.2. Check for continuity and
2. Dirty air lter or
condenser.
3. Ambient or condenser
water temperature too
warm.
4. Refrigerant
overcharged.
5. Fan not operating
(except water-cooled
model).
6. Refrigerant line or
components restricted.
7. Condenser water
pressure too low or off
(water-cooled model).
1. Turn on, replace, or reset.
replace.
4. Refer to nameplate and
correct.
1. Verify incoming voltage,
move switch to proper
setting.
2. Replace.
1. Check and get
recommended pressure.
1. Remove ice.
2. Increase ambient
temperature.
Check."
replace.
replace.
1. Move to "ICE" position.
replace.
replace.
2. Clean.
3. Reduce temperature.
4. Recover, evacuate, and
recharge.
5. See chart 1.[7]
6. Clean and replace drier.
7. Check and get
recommended pressure.
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ProblemPossible CauseRemedy
[1] The icemaker will not
start. (continued)
h) Control Transformer1. Coil winding open or
shorted.
i) Wiring to Control Board 1. Loose connections or
open.
j) Interlock Switch
(Cleaning Valve)
k) Thermistor1. Leads shorted or open
l) Hot Gas Valve1. Continues to open
1. Open position.1. Move to closed position.
2. Bad contacts.2. Check for continuity and
and high temperature
or harvest backup
timer safety operates
(1 beep or 2 beep
alarm).
in freeze cycle and
freeze timer safety
operates (3 beep
alarm).
1. Replace.
1. Check for continuity and
replace.
replace.
1. See "IV.E. Thermistor
Check."
1. Check for hot gas valve
stuck open and replace.
[2] Fill cycle will not
terminate.
[3] Compressor will
not start or stops
operating.
m)Inlet Water Valve1. Mesh lter or orice
gets clogged and
water supply cycle
does not nish.
2. Coil winding open.2. Replace.
3. Wiring to inlet water
valve.
n) Float Switch1. Bad contacts.1. Check for continuity and
2. Float does not move
freely.
o) Control Board1. Defective or in alarm. 1. See "IV.B. Control Board
a) Water Supply1. Water supply off or
pressure too low.
b) Float Switch1. Connector
disconnected.
2. Defective switch.2. Check and replace.
3. Float does not move
freely.
c) Control Board1. Defective.1. See "IV.B. Control Board
a) Magnetic Contactor1. Bad contacts.1. Check for continuity and
2. Coil winding open.2. Replace.
b) Start Capacitor or Run
Capacitor
1. Defective.1. Replace.
1. Clean.
3. Check for loose
connection or open, and
replace.
replace.
2. Clean or replace.
Check."
1. Check and get
recommended pressure.
1. Reconnect.
3. See "IV.D. Float Switch
Check and Cleaning."
Check."
replace.
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Page 37
ProblemPossible CauseRemedy
[3] Compressor will
not start or stops
operating. (continued)
[4] Water continues to
be supplied in freeze
cycle.
[5] Pump motor will not
start.
[6] Freeze cycle time is
too short.
[7] Fan motor will
not start, or is not
operating (except
water-cooled model).
c) Internal Overload
Protector Open (check
1 through 3 to the right
and d through f below)
d) Starter1. Bad contacts.1. Check and replace.
e) Compressor1. Power supply not
f) Control Board1. No power to contactor. 1. See "IV.B. Control Board
a) Water Pressure1. Too high.1. Reduce.
b) Inlet Water Valve1. Diaphragm does not
c) Control Board1. Defective.1. See "IV.B. Control Board
a) Pump Motor1. Motor winding open.1. Replace.
b) Control Board1. Defective.1. See "IV.B. Control Board
c) Control Switch1. Bad contacts.1. Replace.
a) Pump Out Check Valve 1. Leaking by.1. Clean or replace.
b) Float Switch1. Dirty or erratic
c) Control Board1. Defective.1. See "IV.B. Control Board
d) Water System1. Water leaks.1. Check connections for
a) Fan Motor1. Motor winding open.1. Replace.
1. Loose terminal.1. Tighten or replace.
2. Voltage.2. Check and correct.
3. Dirty condenser.3. Clean.
2. Coil winding open.2. Replace.
1. Refer to nameplate and
within specications.
2. Wiring to compressor. 2. Check for loose
3. Defective.3. Replace.
4. Protector tripped.4. Reduce temperature.
close.
2. Bearing worn out.2. Replace.
3. Wiring to pump motor. 3. Check for loose
4. Defective capacitor.4. Replace.
5. Defective or bound
impeller.
6. Mechanical seal worn
out.
operation.
2. Bearing worn out.2. Replace.
3. Wiring to fan motor.3. Check for loose
4. Defective capacitor.4. Replace.
5. Fan blade bound.5. Check and replace.
correct.
connection or open, and
replace.
Check."
1. Check for water leaks with
icemaker off.
Check."
connection or open, and
replace.
5. Replace and clean.
6. Check and replace.
Check."
1. Clean or replace.
Check."
water leaks, and replace.
connection or open, and
replace.
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ProblemPossible CauseRemedy
[7] Fan motor will
not start, or is not
operating (except
water-cooled model).
(continued)
[8] All components
run, but no ice is
produced.
b) Control Board1. Defective.1. See "IV.B. Control Board
Check."
a) Refrigerant1. Low charge.1. Check for leaks. Recover,
repair, evacuate, and
recharge.
2. Air or moisture
trapped.
b) Compressor1. Defective.1. Replace.
c) Hot Gas Valve1. Continues to open in
freeze cycle.
d) Liquid Line Valve
(if applicable)
e) Inlet Water Valve1. Inlet water valve is
f) Expansion Valve1. Bulb loose.1. Secure bulb.
g) Headmaster (C.P.R.)
(remote air-cooled
model)
h) Water Supply Line
(water-cooled model)
i) Water Regulating Valve
(water-cooled model)
1. Continues to close in
freeze cycle.
wide open during
freeze.
2. Operating erratically.2. Check and replace.
1. Not operating properly
and liquid line
temperature too warm.
1. Condenser water
pressure too low or
off and high pressure
control opens and
closes frequently.
1. Set too high.1. Adjust or replace. See
2. Replace drier, evacuate,
and recharge.
1. Check and replace.
1. Check and replace.
1. Check for water leaks with
icemaker off.
1. Replace headmaster.
1. Check and get
recommended pressure.
"V.I. Adjustment of Water
Regulating Valve."
2. Evaporator is Frozen Up
ProblemPossible CauseRemedy
[1]Freeze cycle time is
too long.
a) Inlet Water Valve1. Diaphragm does not
close.
b) Float Switch1. Float does not move
freely.
2. Defective switch.2. Check and replace.
c) Evaporator1. Scaled up.1. Clean.
2. Damaged.2. Replace.
d) Spray Tubes1. Dirty.1. Clean.
2. Out of position.2. Place in Position.
e) Water Pump1. RPM too slow.1. See chart 1. [5].
f) Thermistor1. Loose or
disconnected.
g) Refrigerant Charge1. Low Charge1. Check for leaks. Recover,
1. Check for water leaks with
icemaker off.
1. Clean or replace.
1. Reattach or connect. See
"IV.E. Thermistor Check."
repair, evacuate, and
recharge.
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ProblemPossible CauseRemedy
[1]Freeze cycle time is
too long. (continued)
[2]All ice formed on
evaporator does not
fall into bin in harvest
cycle.
h) Expansion Valve1. Bulb loose.1. Secure bulb.
2. Operating erratically.2. Check and replace.
i) Control Board1. Defective.1. See "IV.B. Control Board
Check."
a) Evaporator1. Scaled up.1. Clean.
2. Damaged.2. Replace.
b) Ambient and/or Water
Temperature
c) Water Supply Line1. Water pressure too
d) Water System1. Water supply line too
e) Inlet Water Valve1. Dirty mesh lter or
f) Spray Tubes1. Dirty.1. Clean.
g) Thermistor1. Loose or
h) Hot Gas Valve1. Coil winding open.1. Replace.
i) Expansion Valve1. Open.1. Check and replace.
j) Liquid Line Valve
(if applicable)
k) Control Board1. Harvest timer is set
l) Refrigerant Charge1. Low Charge1. Check for leaks. Recover,
m)Water Regulating Valve
(water-cooled model)
1. Too cool.1. Increase temperature.
1. Check and get
low.
small; requires 3/8"
OD line dedicated per
machine.
2. Water lter clogged or
ow rate too small.
orice.
2. Diaphragm does not
close.
2. Out of position.2. Place in position.
disconnected.
2. Plunger does not
move.
3. Wiring to hot gas
valve.
1. Continues to open in
harvest cycle.
too short.
2. Defective.2. See "IV.B. Control Board
1. Leaking by in harvest. 1. Check and replace.
recommended pressure.
1. Increase water line size.
2. Replace lter or install a
higher ow rate lter.
1. Clean.
2. Check for water leaks with
icemaker off.
1. Reattach or connect. See
"IV.E. Thermistor Check."
2. Replace.
3. Check for loose
connection or open, and
replace.
a) Bin Control Thermostat 1. Set too cold.1. See "II.D. Bin Control."
2. Defective.2. Replace.
b) Fan Motor (except
water-cooled model)
c) Compressor1. Bearings worn out or
d) Refrigerant Lines1. Rub or touch other
a) Drain Line(s)1. Plugged.1. Clean.
b) Icemaker and Bin1. Drains not run
c) Ice Cube Guide1. Out of position.
1. Bearings worn out.1. Replace.
2. Fan blade deformed.2. Replace.
3. Fan blade does not
move freely.
cylinder valve broken.
2. Mounting pad out of
position.
lines or surfaces.
separately.
Circulated water falls
into bin.
3. Replace.
1. Replace.
2. Reinstall.
1. Reposition.
1. Separate the drain lines.
1. Place in position.
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V. Removal and Replacement of Components
WARNING
1. This unit should be diagnosed and repaired only by qualied service
personnel to reduce the risk of death, electric shock, serious injury, or re.
2. Move the control switch to the "OFF" position and turn off the power supply
before servicing.
3. CHOKING HAZARD: Ensure all components, fasteners, and thumbscrews
are securely in place after the unit is serviced. Make sure that none have
fallen into the storage bin.
4. Make sure all food zones in the icemaker and storage bin are clean after
the unit is serviced. For cleaning procedures, see "VI. Cleaning and
Maintenance."
A. Service for Refrigerant Lines
WARNING
1. Repairs requiring the refrigeration circuit to be opened must be performed by
properly trained and EPA-certied service personnel.
2. Always recover the refrigerant and store it in an approved container. Do not
discharge the refrigerant into the atmosphere.
3. Use an electronic leak detector or soap bubbles to check for leaks. Add a
trace of refrigerant to the system (if using an electronic leak detector), and
then raise the pressure using nitrogen gas (140 PSIG). DO NOT use R-404A
as a mixture with pressurized air for leak testing.
CAUTION
1. The Polyol Ester (POE) oils used in R-404A units can absorb moisture
quickly. Therefore it is important to prevent moisture from entering the system
when replacing or servicing parts.
2. Always install a new drier every time the sealed refrigeration system is
opened.
3. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
4. When brazing, protect the drier by using a wet cloth to prevent the drier from
overheating. Do not allow the drier to exceed 250°F (121°C).
5. Do not leave the system open for longer than 15 minutes when replacing or
servicing parts.
1. Refrigerant Recovery
The icemaker is provided with refrigerant service valves. Using proper refrigerant
practices, recover the refrigerant from the service valves and store it in an approved
container. Do not discharge the refrigerant into the atmosphere.
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2. Brazing
WARNING
1. R-404A itself is not ammable at atmospheric pressure and temperatures up
to 176°F (80°C).
2. R-404A itself is not explosive or poisonous. However, when exposed to
high temperatures (open ames), R-404A can be decomposed to form
hydrouoric acid and carbonyl uoride both of which are hazardous.
3. Do not use silver alloy or copper alloy containing arsenic.
4. Use an electronic leak detector or soap bubbles to check for leaks. Add a
trace of refrigerant to the system (if using an electronic leak detector), and
then raise the pressure using nitrogen gas (140 PSIG). DO NOT use R-404A
as a mixture with pressurized air for leak testing.
1) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
Note: Because the pipes in the evaporator case are specially coated to resist corrosion,
it is important to make connections outside the evaporator case when possible. If
it is necessary to braze inside the evaporator case, use sandpaper to remove the
coating from the brazing connections before unbrazing the components.
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the drier by using a wet cloth to prevent the drier from
overheating. Do not allow the drier to exceed 250°F (121°C).
2) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
3. Evacuation and Recharge (R-404A)
1) Attach a vacuum pump to the system. Be sure to connect the charging hoses to both
high and low-side service valves.
IMPORTANT
The vacuum level and vacuum pump may be the same as those for current
refrigerants. However, the rubber hose and gauge manifold to be used for
evacuation and refrigerant charge should be exclusively for POE oils.
2) Turn on the vacuum pump. Open the gauge manifold valves. Then, open the high and
low-side service valves. Never allow the oil in the vacuum pump to ow backwards.
3) Allow the vacuum pump to pull down to a 29.9" Hg vacuum. Evacuating period depends
on pump capacity.
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4) Close the low-side valve and high-side valve on the gauge manifold.
5) Disconnect the gauge manifold hose from the vacuum pump and attach it to a
refrigerant service cylinder. Remember to loosen the connection and purge the air
from the hose. For water-cooled model, see the nameplate for the required refrigerant
charge. For remote air-cooled model, see the rating label inside the icemaker. Hoshizaki
recommends only virgin refrigerant or reclaimed refrigerant which meets ARI Standard
700 (latest edition) be used.
6) A liquid charge is required when charging an R-404A system (to prevent fractionation).
Place the service cylinder on the scales; if the service cylinder is not equipped with
a dip tube, invert the service cylinder, then place it on the scales. Open the high-side
valve on the gauge manifold.
7) Allow the system to charge with liquid until the proper charge weight is met.
8) If necessary, add any remaining charge to the system through the low-side.
CAUTION! To prevent compressor damage, use a throttling valve or liquid
dispensing device to add the remaining liquid charge through the low-side
service valve with the unit running.
9) Close the service valves, then close the gauge manifold valves and disconnect the
hoses.
10) Cap the service valves to prevent a possible leak.
B. Removal and Replacement of Compressor
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the drier by using a wet cloth to prevent the drier from
overheating. Do not allow the drier to exceed 250°F (121°C).
1) Turn off the power supply.
2) Remove the panels.
3) Recover the refrigerant and store it in an approved container.
4) Remove the terminal cover on the compressor and disconnect the compressor wiring.
On remote air-cooled model, disconnect the crankcase heater.
5) Remove the hold-down bolts, washers, and rubber grommets.
6) Remove the discharge and suction pipes.
7) Remove the compressor. Unpack the new compressor package.
8) Attach the rubber grommets of the prior compressor.
9) Place the compressor in position and secure it using the bolts and washers.
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10) Remove the drier, then place the new drier in position.
11) Remove the plugs from the suction, discharge, and process pipes.
12) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
13) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
14) Evacuate the system and charge it with refrigerant. For water-cooled model, see the
nameplate for the required refrigerant charge. For remote air-cooled models, see the
rating label inside the icemaker.
15) Connect the terminals and replace the terminal cover in its correct position. On remote
air-cooled model, connect the crankcase heater.
16) Replace the panels in their correct positions.
17) Turn on the power supply.
C. Removal and Replacement of Expansion Valve
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the valve body and drier by using wet cloths to prevent
the valve body and drier from overheating. Do not allow the drier to exceed
250°F (121°C).
IMPORTANT
Sometimes moisture in the refrigeration circuit exceeds the drier capacity and
freezes up at the expansion valve.
1) Turn off the power supply.
2) Remove the panels.
3) Recover the refrigerant and store it in an approved container.
4) Remove the insulation and the expansion valve bulb on the suction line.
5) Remove the expansion valve cover and disconnect the expansion valve. Place the new
expansion valve in position.
6) Remove the drier, then place the new drier in position.
7) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
8) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
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9) Evacuate the system, and charge it with refrigerant. For water-cooled model, see the
nameplate for the required refrigerant charge. For remote air-cooled model, see the
rating label inside the icemaker.
10) Attach the expansion valve bulb to the suction line in the same location as the previous
bulb. The bulb should be placed between the 10 o'clock and 2 o'clock position on the
tube. Be sure to secure the bulb with the clamp and holder and to insulate it.
11) Place the expansion valve cover in position.
12) Replace the panels in their correct positions.
13) Turn on the power supply.
D. Removal and Replacement of Hot Gas Valve or Liquid Line Valve
CAUTION
1. Always use a copper tube of the same diameter and length when replacing
the valve lines; otherwise, performance may be affected.
2. Always replace the strainer when replacing the hot gas valve.
3. Always install a new drier every time the sealed refrigeration system is
opened.
4. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
5. When brazing, protect the valve body and drier by using wet cloths to prevent
the valve body and drier from overheating. Do not allow the drier to exceed
250°F (121°C).
1) Turn off the power supply.
2) Remove the panels.
3) Recover the refrigerant and store it in an approved container.
4) Remove the bolt and the solenoid.
5) Disconnect the valve. If replacing the hot gas valve, also remove the strainer.
6) Place the new valve and strainer (if applicable) in position.
7) Remove the drier, then place the new drier in position.
8) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
9) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
10) Evacuate the system, and charge it with refrigerant. For water-cooled model, see the
nameplate for the required refrigerant charge. For remote air-cooled model, see the
rating label inside the icemaker.
11) Cut the leads of the solenoid allowing enough lead length to reconnect using closed
end connectors.
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12) Connect the new solenoid leads.
13) Attach the solenoid to the valve body and secure it with the bolt.
14) Replace the panels in their correct positions.
15) Turn on the power supply.
E. Removal and Replacement of Evaporator
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the drier by using a wet cloth to prevent the drier from
overheating. Do not allow the drier to exceed 250°F (121°C).
1) Turn off the power supply.
2) Remove the panels and the front and top insulation.
3) Recover the refrigerant and store it in an approved container.
4) Remove the spray tubes. Remove the insulation at the notch where the refrigeration
tubing passes through the molded chassis.
5) Disconnect the evaporator tubing.
Note: The pipes in the evaporator case are specially coated to resist corrosion. Use
sandpaper to remove the coating from the brazing connections before unbrazing.
6) Remove the pop rivets securing the evaporator, then lift out the evaporator.
7) Install the new evaporator.
8) Remove the drier, then place the new drier in position.
9) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
10) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
11) Evacuate the system, and charge it with refrigerant. For water-cooled model, see the
nameplate for the required refrigerant charge. For remote air-cooled model, see the
rating label inside the icemaker.
12) Replace the removed parts in the reverse order of which they were removed.
13) Replace the top insulation and the panels in their correct positions.
14) Turn on the power supply.
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F. Removal and Replacement of Water-Cooled Condenser
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the drier by using a wet cloth to prevent the drier from
overheating. Do not allow the drier to exceed 250°F (121°C).
1) Turn off the power supply.
2) Remove the panels.
3) Close the condenser water supply line shut-off valve. If connected to a closed loop water
supply, also close the condenser return outlet shut-off valve.
4) Open the condenser water supply line drain valve. If connected to a closed loop water
supply, also open the condenser return outlet drain valve.
5) Attach a compressed air or carbon dioxide supply to the condenser water supply line
drain valve.
6) Open the water regulating valve by using a screwdriver to pry up on the spring retainer
underneath the spring. While holding the valve open, blow out the condenser using the
compressed air or carbon dioxide supply until water stops coming out.
7) Recover the refrigerant and store it in an approved container.
8) Disconnect the condenser water inlet and outlet piping and the refrigeration inlet and
outlet piping at the condenser.
9) Remove the old condenser and install the new condenser.
10) Remove the drier, then place the new drier in position.
11) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
12) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
13) Evacuate the system, and charge it with refrigerant. See the nameplate for the required
refrigerant charge.
14) Close the drain valve(s). Open the condenser water supply line shut-off valve. If
connected to a closed loop water supply, also open the condenser return outlet shut-off
valve.
15) Check for water leaks.
16) Replace the panels in their correct positions.
17) Turn on the power supply.
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G. Removal and Replacement of Remote Air-Cooled Condenser
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the drier by using a wet cloth to prevent the drier from
overheating. Do not allow the drier to exceed 250°F (121°C).
1) Turn off the power supply.
2) Remove the icemaker panels.
3) Recover the refrigerant and store it in an approved container.
4) Remove the condenser unit panels.
5) Disconnect the condenser inlet and outlet piping.
6) Remove the screws securing the condenser to the base of the unit, then remove the
condenser.
7) Remove the shroud from the condenser and attach to the new condenser.
8) Install the new condenser.
9) Remove the drier (located in the icemaker), then place the new drier in position.
10) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
11) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
12) Evacuate the system, and charge it with refrigerant. See the rating label inside the
icemaker for the required refrigerant charge.
13) Replace the removed parts in the reverse order of which they were removed.
14) Replace the panels in their correct positions.
15) Turn on the power supply.
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H. Removal and Replacement of Water Regulating Valve
(water-cooled model)
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the drier by using a wet cloth to prevent the drier from
overheating. Do not allow the drier to exceed 250°F (121°C).
1) Turn off the power supply.
2) Remove the panels.
3) Close the condenser water supply line shut-off valve. If connected to a closed loop
water supply, also close the condenser return outlet shut-off valve.
4) Open the condenser water supply line drain valve. If connected to a closed loop water
supply, also open the condenser return outlet drain valve.
5) Attach a compressed air or carbon dioxide supply to the condenser water supply line
drain valve.
6) Open the water regulating valve by using a screwdriver to pry up on the spring retainer
underneath the spring. While holding the valve open, blow out the condenser using the
compressed air or carbon dioxide supply until water stops coming out.
7) Recover the refrigerant and store it in an approved container.
8) Disconnect the capillary tube at the condenser outlet.
9) Disconnect the are-connections of the valve.
10) Remove the screws and the valve from the bracket.
11) Install the new valve.
12) Remove the drier, then place the new drier in position.
13) Braze all ttings while purging with nitrogen gas owing at a pressure of 3 to 4 PSIG.
14) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
15) Evacuate the system, and charge it with refrigerant. See the nameplate for the required
refrigerant charge.
16) Connect the are-connections.
17) Close the drain valve(s). Open the condenser water supply line shut-off valve. If
connected to a closed loop water supply, also open the condenser return outlet shut-off
valve.
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18) Check for water leaks.
19) Replace the panels in their correct positions.
20) Turn on the power supply.
I. Adjustment of Water Regulating Valve - Water-Cooled Model
The water regulating valve (also called "water regulator") is factory-adjusted. No adjustment
is required under normal use. Adjust the water regulator, if necessary, using the following
procedures.
1) Prepare a thermometer to check the condenser drain temperature. Attach a pressure
gauge to the high-side line of the system.
2) Five minutes after a freeze cycle starts,
conrm that the thermometer reads 104°F
to 115°F (40°C to 46°C). If it does not,
rotate the adjustment screw by using a at
blade screwdriver until the temperature is
in the proper range. See Fig. 3. Next, check
that the reference pressure is in the range
indicated in the Head Pressure table in
the Performance Data section. See "III.C.
Performance Data." If it is not in the proper
range, verify the refrigerant charge.
Top View
Fig. 3
Adjustment
Screw
CW – Lower
CCW – Higher
3) Check that the condenser drain temperature is stable.
J. Removal and Replacement of Headmaster (Condensing Pressure
Regulator - C.P.R.) - Remote Air-Cooled Model
CAUTION
1. Always install a new drier every time the sealed refrigeration system is
opened.
2. Do not replace the drier until after all other repair or replacement has been
made. Install the new drier with the arrow on the drier in the direction of the
refrigerant ow.
3. When brazing, protect the headmaster and drier by using wet cloths to
prevent the headmaster and drier from overheating. Do not allow the drier to
exceed 250°F (121°C).
1) Turn off the power supply.
2) Remove the panels from the remote condenser unit.
3) Recover the refrigerant and store it in an approved container.
4) Before heating, break off the stub on the dome to release the dome charge.
5) Disconnect the headmaster.
6) Place the new headmaster in position.
7) Remove the drier, then place the new drier in position.
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8) Braze all ttings with nitrogen gas owing at a pressure of 3 to 4 PSIG.
9) Use an electronic leak detector or soap bubbles to check for leaks. Add a trace of
refrigerant to the system (if using an electronic leak detector), and then raise the
pressure using nitrogen gas (140 PSIG). DO NOT use R-404A as a mixture with
pressurized air for leak testing.
10) Evacuate the system and charge it with refrigerant. See the rating label inside the
icemaker for the required refrigerant charge.
11) Replace the panels in their correct positions.
12) Turn on the power supply.
K. Removal and Replacement of Thermistor
This section covers removal and replacement of the thermistor. For a thermistor check
procedure, see "IV.E. Thermistor Check."
CAUTION
1. The thermistor is fragile; handle very carefully.
2. Always use the recommended sealant (high thermal conductive type), Model
KE4560RTV manufactured by SHINETSU SILICONE, Part Code 60Y000-11,
or Part Code 4A0683-01 or equivalent.
3. Always use the recommended foam insulation (non-absorbent type) or
equivalent.
4. Do not shorten or cut the thermistor leads.
1) Turn off the power supply.
2) Remove the panels.
3) Remove the control box cover.
4) Disconnect the white thermistor connector from the control board WHITE K3 connector.
5) Remove the plastic cable ties, foam insulation, thermistor holder, and thermistor. See
Fig. 4.
6) Scrape away the old sealant on the
thermistor holder and the suction pipe.
7) Wipe off moisture or condensation on the
suction pipe.
8) Smoothly apply recommended sealant
(KE4560RTV, Part Code 60Y000-11
or 4A0683-01) to the thermistor holder
concave.
Thermistor Lead Cable Tie
9) Attach the new thermistor to the suction
pipe in the same position as the previous
thermistor. Be very careful to prevent
damage to the leads. Secure it using the
thermistor holder and recommended foam
insulation.
Foam Insulation Thermistor Holder
Fig. 4
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10) Secure the insulation using the plastic cable ties.
11) Connect the white thermistor connector through the bushing of the control box to the
control board WHITE K3 connector. CAUTION! Do not shorten or cut the thermistor
leads.
12) Replace the control box cover and the panels in their correct positions.
13) Turn on the power supply.
L. Removal and Replacement of Fan Motor – Remote Air-Cooled Model
Note: When replacing a fan motor, it is recommended that a new capacitor be installed.
1) Turn off the power supply.
2) Remove the remote condenser unit panels.
3) Remove the junction box cover from the remote condenser unit.
4) Disconnect the fan motor wires.
5) Remove the fan motor bracket and fan motor.
6) Install the new fan motor, connect the fan motor wires, and replace the removed parts in
the reverse order of which they were removed.
7) Replace the junction box cover in its correct position.
8) Replace the panels in their correct positions.
9) Turn on the power supply.
M. Removal and Replacement of Inlet Water Valve
1) Turn off the power supply.
2) Close the icemaker water supply line shut-off valve. Open the icemaker water supply
line drain valve.
3) Remove the front panel.
4) Disconnect the valve outlet tubing by releasing the clamp.
5) Loosen the tting nut. Be careful not to lose the washer.
6) Disconnect the terminals from the inlet water valve.
7) Remove the bracket and valve from the unit.
8) Install the new valve. Replace the removed parts in the reverse order of which they were
removed. Make sure the washer is in place in the tting nut.
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9) Close the icemaker water supply line drain valve. Open the icemaker water supply line
shut-off valve.
10) Turn on the power supply.
11) Check for leaks.
12) Replace the front panel in its correct position.
N. Removal and Replacement of Pump Motor
1) Turn off the power supply.
2) Remove the front panel.
3) Drain the water tank by removing the cap
Separator
located on the front bottom part of the ice
dropping hole. See Fig. 5.
Cube Guide
4) Replace the cap in its correct position. Be
careful not to cross thread the cap.
Front
5) Disconnect the pump suction and discharge hoses.
Inside of Ice
Dropping Hole
6) Remove the closed end connectors from
the pump motor leads.
7) Remove the two screws and the pump motor bracket.
8) Remove the pump housing and check the impeller.
Cap
Fig. 5
9) If the impeller is defective, install a new impeller.
10) Install the new motor or new parts, and replace the removed parts in the reverse order
of which they were removed.
11) Turn on the power supply and check for leaks.
12) Replace the front panel in its correct position.
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O. Removal and Replacement of Control Board
CAUTION
1. The control board is fragile; handle very carefully.
2. The control board contains integrated circuits, which are susceptible to failure
due to static discharge. It is especially important to touch the metal part of
the unit before handling or replacing the control board.
3. Do not touch the electronic devices on the control board or the back of the
control board.
4. Do not change wiring and connections. Do not misconnect K3, K4, and
K5,because the same connector is used for the thermistor and oat switch.
K4is not connected.
5. Always replace the whole control board assembly if it goes bad.
6. Do not short out power supply to test for voltage.
1) Turn off the power supply.
2) Remove the front panel and the control box cover.
3) Disconnect the control board connectors from the control board.
4) Remove the control board.
5) Adjust the dip switches on the new control board to the factory default settings. See
"II.C.4.a) Default Dip Switch Settings." CAUTION! Do not adjust S4 dip switch 7 out
of the factory default position on this model. This dip switch must be left in the
factory default position or this unit will not operate correctly.
6) Install the new control board taking care not to damage it.
7) Connect the control board connectors to the new control board.
8) Replace the control box cover and front panel in their correct positions.
9) Turn on the power supply.
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VI. Cleaning and Maintenance
IMPORTANT
Ensure all components, fasteners, and thumbscrews are securely in place after
any cleaning or maintenance is done to the equipment.
A. Cleaning and Sanitizing Instructions
WARNING
1. Hoshizaki recommends cleaning this icemaker at least once a year. More
frequent cleaning, however, may be required in some existing water
conditions.
2. To prevent injury to individuals and damage to the icemaker, do not use
ammonia type cleaners.
3. Always wear liquid-proof gloves to prevent the cleaning and sanitizing
solutions from coming into contact with skin.
4. Carefully follow any instructions provided with the bottles of cleaning and
sanitizing solution.
5. Never run the icemaker when the water tank is empty.
IMPORTANT
1. The cleaning valve is used to allow solution ow to the inside of the
evaporator during the cleaning and sanitizing operation. It should be closed
for all icemaking operation. The compressor will not operate unless this valve
is completely closed.
2. To open the cleaning valve, the valve handle should be parallel to the valve
body. To close the valve, the valve handle should be at a right angle to the
valve body.
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1. Cleaning Procedure
1) Dilute 38 . oz. (1,124 ml) of recommended cleaner Hoshizaki "Scale Away" with 7 gal.
(26 l) of warm water.
2) Remove all ice from the evaporator and the storage bin.
Note: To remove cubes on the evaporator, turn off the power supply and turn it back on
after 3 minutes. The harvest cycle starts and the cubes will be removed from the
evaporator.
3) Turn off the power supply.
4) Remove the front panel, and then remove
Separator
the insulation panel by rst removing the
thumbscrew, lifting up the panel slightly and
pulling it towards you.
5) Remove the cap located on the front
Cube Guide
Front
Inside of Ice
Dropping Hole
bottom part of the ice dropping hole. Drain
the water tank. See Fig. 6.
6) Replace the cap in its correct position. Be
Cap
Fig. 6
careful not to cross thread it.
7) In bad or severe water conditions, clean the oat switch assembly as described below.
Otherwise, continue to step 8.
a. Disconnect the vent tube and the ush tube from the top of the oat switch, then
remove the oat switch assembly from the mounting bracket and remove the rubber
boot from the bottom of the assembly.
b. Remove the retainer rod from the bottom of the oat switch assembly, then remove
the oat. Be careful not to bend the retainer rod excessively when removing it.
c. Wipe down the oat switch assembly's housing, shaft, oat, and retainer rod with
cleaning solution. Clean the inside of the rubber boot and hose with cleaning
solution. Rinse the parts thoroughly with clean water.
d. Reassemble the oat switch assembly and replace it and the rubber boot in their
correct positions. Reconnect the vent tube and the ush tube.
8) Pour the cleaning solution into the water tank.
9) Fully open the cleaning valve on the left side wall of the machine compartment.
10) Move the control switch on the control box to the "WASH" position.
11) Replace the insulation panel and the front panel in their correct positions.
12) Turn on the power supply to start the washing process.
13) Turn off the power supply after 30 minutes.
14) Remove the front panel and the insulation panel.
15) Remove the cap located on the front bottom part of the ice dropping hole. Drain the
water tank. Replace the cap and the insulation panel in their correct positions.
16) Move the control switch to the "ICE" position.
17) Close the cleaning valve.
Note: The icemaker will not operate unless the cleaning valve is completely closed.
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18) Replace the front panel in its correct position.
19) Turn on the power supply to ll the water tank with water.
20) Turn off the power supply after 3 minutes.
21) Remove the front panel and fully open the cleaning valve.
22) Move the control switch to the "WASH" position.
23) Replace the front panel in its correct position.
24) Turn on the power supply to rinse off the cleaning solution.
25) Turn off the power supply after 5 minutes.
26) Remove the front panel and the insulation panel.
27) Remove the cap located on the front bottom part of the ice dropping hole. Drain the
water tank. Replace the cap and the insulation panel in their correct positions.
Note: Do not replace the insulation panel when you proceed to "2. Sanitizing
Procedure."
28) Repeat steps 16 through 27 three more times to rinse thoroughly.
Note: If you do not sanitize the icemaker, go to step 9 in "2. Sanitizing Procedure."
2. Sanitizing Procedure - Following Cleaning Procedure
1) Dilute 3.5 . oz. (104 ml or 7 tbs) of a 5.25% sodium hypochlorite solution (chlorine
bleach) with 7 gal. (26 l) of warm water.
2) Pour the sanitizing solution into the water tank.
3) Replace the insulation panel and the front panel in their correct positions.
Note: Make sure that the control switch is in the "WASH" position and the cleaning valve
is open.
4) Turn on the power supply to start the sanitizing process.
5) Turn off the power supply after 15 minutes.
6) Remove the front panel and the insulation panel.
7) Remove the cap located on the front bottom part of the ice dropping hole. Drain the
water tank. Replace the cap and the insulation panel in their correct positions.
8) Repeat steps 16 through 27 in "1. Cleaning Procedure" two times to rinse thoroughly.
9) Close the cleaning valve.
10) Move the control switch to the "ICE" position.
11) Replace the front panel in its correct position.
12) Clean the storage bin using a neutral cleaner. Rinse thoroughly after cleaning.
13) Turn on the power supply to start the automatic icemaking process.
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B. Maintenance
IMPORTANT
This icemaker must be maintained individually, referring to the instruction
manual and labels provided with the icemaker.
1. Stainless Steel Exterior
To prevent corrosion, wipe the exterior occasionally with a clean, soft cloth. Use a damp
cloth containing a neutral cleaner to wipe off oil or dirt build up.
2. Storage Bin and Scoop
• Wash your hands before removing ice. Use the plastic scoop provided (bin accessory).
• The storage bin is for ice use only. Do not store anything else in the storage bin.
• Clean the scoop and the storage bin liner using a neutral cleaner. Rinse thoroughly
after cleaning.
3. Condenser (remote air-cooled model only)
Check the condenser once a year, and clean the coil if required by using a brush or
vacuum cleaner. More frequent cleaning may be required depending on location.
C. Preparing the Icemaker for Long Storage
CAUTION
1. When storing the icemaker for an extended time or in sub-freezing
temperatures, follow the instructions below to prevent damage.
2. To prevent damage to the water pump seal, do not operate the icemaker with
the control switch in the "WASH" position when the water tank is empty.
When the icemaker is not used for two or three days, it is sufficient to only move the control
switch to the "OFF" position, unless the icemaker will be at sub-freezing temperatures.
1. Remove the water from the icemaker water supply line:
1) Turn off the power supply, then remove the front panel.
2) Close the icemaker water supply line shut-off valve and open the icemaker water supply
line drain valve.
3) Allow the line to drain by gravity.
4) Attach a compressed air or carbon dioxide supply to the icemaker water supply line
drain valve.
5) Make sure at least 3 minutes have elapsed since you turned off the power supply. Make
sure the control switch is in the "ICE" position. Replace the front panel in its correct
position and turn on the power supply.
6) Blow the icemaker water supply line out using the compressed air or carbon dioxide
supply.
7) Close the icemaker water supply line drain valve.
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2. Drain the water tank:
1) Turn off the power supply, then remove the front panel. Move the control switch to the
"OFF" position.
2) Remove the insulation panel. Remove the cap located on the front bottom part of the ice
dropping hole. Drain the water tank. See Fig. 7.
3) Replace the cap and the insulation panel in their correct positions. Be careful not to
cross thread the cap.
4) Replace the front panel in its correct position.
5) Remove all ice from the storage bin. Clean the storage bin using a neutral cleaner.
Rinse thoroughly after cleaning.
Separator
Cube Guide
Front
Inside of Ice
Dropping Hole
Fig. 7
Cap
3. On water-cooled model only, rst remove the water from the water-cooled condenser:
1) Make sure the power supply is off, then remove the front panel and right side panel.
2) Close the condenser water supply line shut-off valve. If connected to a closed loop water
supply, also close the condenser return line shut-off valve.
3) Open the condenser water supply line drain valve. If connected to a closed loop water
supply, also open the condenser return line drain valve.
4) Attach a compressed air or carbon dioxide supply to the condenser water supply line
drain valve.
5) Open the water regulating valve by using a screwdriver to pry up on the spring retainer
underneath the spring. While holding the valve open, blow out the condenser using the
compressed air or carbon dioxide supply until water stops coming out.
6) Close the drain valve(s), then replace the right side panel and front panel in their correct
positions.
61
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