Hoover UH30310, UH30300 Owners Manual
OWNER’S MANUAL
Operating and Servicing Instructions
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www.hoover.com
IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE.
Questions or concerns? For assistance, please call Customer Service at 1-800-944-9200
Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
THIS PRODUCT IS INTENDED FOR HOUSEHOLD USE ONLY.
IF USED COMMERCIALLY WARRANTY IS VOID.
©2010 Techtronic Floor Care Technology Limited. All Rights Reserved. #961105001 ID100222-R1
Thank you for choosing a HOOVER® product.
Please enter the complete model and Manufacturing
Code in the spaces provided.
MODEL
MFG. CODE
Hint: Attach your sales receipt to this owner’s manual.
Verification of date of purchase may be required for
warranty service of your HOOVER
Be sure to register your product online at Hoover.com or
call 1-800-944-9200 to register by phone.
®
product.
CONTENTS
Important Safety Instructions...........................................................................3
Vacuum Assembly .............................................................................................5
Carton Contents ..............................................................................................5
Attach Handle .................................................................................................5
Attach Bag Door .............................................................................................5
Position Tools ..................................................................................................5
How To Use ........................................................................................................6
Vacuum Description ........................................................................................6
On-Off Switch ..................................................................................................6
Suction Only Mode .........................................................................................6
Folding Handle ................................................................................................6
Cord Storage ..................................................................................................6
Carpet Height Adjustment ...............................................................................7
Tools ..................................................................................................................7
Select Proper Tool ..........................................................................................7
Removing Hose ..............................................................................................7
Attach Wand And Tools ...................................................................................7
Stair Cleaning .................................................................................................8
How To Clean Tools ........................................................................................8
Check Bag Indicator .......................................................................................8
Maintenance .......................................................................................................8
Filter Bag ........................................................................................................9
Filters ..............................................................................................................10
Brushroll ..........................................................................................................10
Hose................................................................................................................11
Powered Hand Tool .......................................................................................11
Headlight .........................................................................................................11
Belt ..................................................................................................................12
Troubleshooting ................................................................................................13
Service ................................................................................................................14
Warranty .............................................................................................................15
MANUFACTURING CODE
(Label located on back
of vacuum)
If you need assistance:
Visit our website at hoover.com. Follow the authorized dealer locator link to find the Hoover® authorized
dealer nearest you or call 1-800-944-9200 for an automated referral of Hoover® authorized dealer
locations (U.S. only) or to speak with a customer service representative; Mon- Fri 8am- 7pm EST.
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
2
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE.
WARNING: TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK OR INJURY:
• Fully assemble before operating.
• Operate vacuum only at voltage specified on data label on back of cleaner.
• Do not leave appliance when plugged in. Unplug from outlet when not in use and
before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Not intended for use by children age 12 and under.
Close supervision is necessary when used near children. To avoid injury or damage,
keep children away from product, and do not allow children to place fingers or other
objects into any openings.
• Use only as described in this manual. Use only manufacturer’s recommended
attachments and products.
• Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a service
center prior to continuing use.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord
around sharp edges or corners. Do not place product on cord. Do not run appliance
over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free
of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and
moving parts. Brushroll continues to rotate when in the upright position, unless the
cleaner is in “Suction Only Mode” (available on select models only).
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs. To avoid personal injury or damage, and to
prevent the cleaner from falling, always place cleaner at bottom of stairs on floor.
Do not place cleaner on stairs or furniture, as it may result in injury or damage.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine
wood sandings, or use in areas where they may be present.
• Unplug before connecting Powered Hand Tool.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use without Filter Bag and/or Filters in place.
• WARNING: This product contains chemicals known to the State of California to
cause cancer, birth defects or reproductive harm.
3
CAUTION: TO REDUCE THE RISK OF DAMAGE:
• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store in a dry place. Do not expose machine to freezing temperatures.
• Brushroll continues to turn while product is turned on and handle is in upright position.
To avoid damage to carpet, rugs, furniture and flooring, avoid tipping cleaner or setting
it on furniture, fringed area rugs, or carpeted stairs during tool use. Always put the
cleaner in “Suction Only Mode” (available on select models only) during tool use.
• Do not use sharp objects to clean out hose as they can cause damage.
WARNING:
• To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrican to install the proper outlet. Do not change the plug in any way.
IMPORTANT: READ CAREFULLY BEFORE
ASSEMBLY AND USE.
Questions or concerns? For assistance, please call Customer Service at 1-800-9449200 Mon-Fri 8am-7pm EST. PLEASE DO NOT RETURN THIS PRODUCT TO THE
STORE.
4
1. VACUUM ASSEMBLY
CARTON CONTENTS
A. Handle*
B. Vacuum Base
C. Powered Hand Tool*
D. Powered Hand Tool Clip
E. Wand
F. Crevice Tool
G. Dusting/Upholstery Tool*
H. Screw (for assembly)
I. Bag Door
J. Bag
*Tool varies per model.
Remove all parts from carton and
identify each item shown.
Make sure all parts are located before
disposing of packing materials.
1.1
A
ATTACH HANDLE
Note: Remove the screw located in the vacuum
base and set aside until instruction 1.3
1.2 Insert handle section into vacuum base. Push
down firmly.
1.3 Using a Phillips screwdriver, fasten (1) screw
behind handle into vacuum base.
C
1.2
B
E
F
D
G
H
I
J
1.3
ATTACH BAG DOOR
1.4 Place bottom of Bag Door into vacuum body
first. Make sure the filter bag is securely tucked into
the vacuum. Pivot Bag Door into vacuum. Bag
Door is secure when you hear a click.
POSITION TOOLS
1.5 Secure Powered Hand Tool Clip (A) over
ridges on side of handle. Attach bottom of Powered
Hand Tool and pivot into clip until secure.
1.6 Place Crevice Tool into Wand and slide into
tool storage area on left back side (B) of vacuum
and place Upholstery Tool on back side (C) of
vacuum as shown.
1.4
1.5 1.6
b
A
Actual model may vary from images shown.
5
C
VACUUM DESCRIPTION
1. Handle
2. ON/OFF Switch
3. Bag Door Release Button
4. Carry Handle
5. Bag Door
6. Headlight*
7. Stair Cleaning Handle
8. Height Adjustment
9. Furniture Guard
10. Brushroll On/Off Pedal*
(Suction Only Mode)
11. Filter and Filter Bag access
12. Wand
13. Crevice Tool
14. Hose
15. Bag Check Indicator
16. Powered Hand Tool**
17. Handle Release Pedal
18. Hose Tube
19. Hose Release Button
20. Dusting/ Upholstery Tool**
21. Folding Handle Release*
2. HOW TO USE
2.1
8
*Available on select models only
**Varies per model
1
2
16
3
4
5
6
7
9
15
13
11
10
14
12
17
21
20
19
18
ON-OFF SWITCH
2.2
FOLDING HANDLE
(Available on select models only)
2.4
A
Actual model may vary from images shown.
2.2 Plug cord into
electrical outlet.
To turn vacuum ON,
push ON/OFF switch
once.
To turn vacuum OFF,
push switch again.
for storage.
2.4 Press Handle
Release (A) to fold
the handle to storage
position.
SUCTION ONLY MODE
for bare floors and tool use.
(Available on select models only)
2.3
A
CORD STORAGE
2.5 Wrap cord on cord
hooks for convenient
storage.
Attach the plug end to
the cord.
6
2.3 For optimal cleaning performance on
bare floors, brushroll
should be turned off.
The vacuum is shipped
with the brushroll in the
ON position. To turn
brushroll OFF for
Suction Only Mode,
step on pedal (A).
2.5
CARPET HEIGHT ADJUSTMENT
2.6
A
3. TOOLS
Tools allow for cleaning surfaces above the floor
and for reaching hard to clean areas.
The vacuum is ready for tool use when handle is in
upright position.
On models with “Suction Only Mode”, always place
vacuum in “Suction Only Mode” for tool use.
SELECT PROPER TOOL
(Tools may vary per model)
3.1
C
A
D
b
2.6 To adjust Height setting, PUSH DOWN and
TURN knob (A) to desired setting.
For maximum cleaning performance, the following
carpet height settings are recommended:
• Lowest setting: for all typesof carpet and
bare floors.
• Higher settings: for very deep pile carpet,
where easier pushing effort is desired, while
maintaining good cleaning performance.
IMPORTANT
If the vacuum is difficult to push, push down and
turn knob to the next higher setting.
IMPORTANT
Brushroll continues to turn while product is
turned on and handle is in upright position unless
vacuum is in “Suction Only Mode” (available on
select models only. To avoid damage to carpet,
rugs, furniture and flooring, avoid tipping cleaner
or setting it on furniture, fringed area rugs, or
carpeted stairs during tool use.
A. Use Upholstery Tool to clean upholstered
furniture, draperies, mattresses, clothing, and
carpeted stairs. (Tool varies per model)
B. Powered Hand Tool may be used for upholstered
furniture, draperies, mattresses, clothing, automobile
interiors, and carpeted stairs. (Tool varies per
model)
C. Wand is used to give extra length to your hose.
Use it with any of the above tools.
D. Crevice Tool may be used in tight spaces,
corners and along edges in such places as dresser
drawers, upholstered furniture, stairs and baseboards.
REMOVING HOSE
3.2
3.2 To remove Hose for
tool use, press the
Hose Release Button
and pull Hose end out.
To lock back into place,
push Hose into Hose
Tube until you hear a
click.
ATTACH WAND AND TOOLS
3.3
3.3 To attach tool or
wand to hose, push
firmly into place.
WARNING
Unplug vacuum before
connecting Powered
Hand Tool.
7
Actual model may vary from images shown.
!
STAIR CLEANING
3.4 Lift vacuum by Stair Cleaning Handle and
position on stairs. Clean forward to back. Never
leave the vacuum standing on stairs when not
cleaning.
3.5 Use the Hose and Powered Hand Tool
(Tool varies per model) for stair cleaning. When
using tools, always turn the brushroll off by stepping
on the “Suction Only Mode” (available on select
models only) pedal as shown in diagram 2.3.
! !
CAUTION
Use extra care when cleaning on stairs. To avoid personal injury or damage, and to prevent the
cleaner from falling, always place cleaner at bottom of stairs on floor. Do not place cleaner on stairs or
furniture, as it may result in injury or damage. When using tools, always turn the brushroll off by
stepping on the “Suction Only Mode” (available on select models only) pedal as shown in diagram 2.3.
3.4
3.5
HOW TO CLEAN TOOLS
To clean Hose and Powered Hand Tool, wipe with a damp cloth. DO NOT submerge in water.
Other cleaning tools may be washed in warm water with a detergent. Rinse and air dry completely
before using.
CHECK BAG INDICATOR
The indicator (L) will begin to show red as the filter bag fills with dirt. There are
three conditions that will cause the indicator to become completely red:
1. If the bag is full; change the bag.
2. If very fine materials have been picked up, clogging the bag pores; change
the bag.
3. If there is a blockage in the nozzle, hose, tools or at the bag opening;
remove the blockage.
3.6
L
4. MAINTENANCE
Familiarize yourself with these home maintenance tasks as proper use and care of your vacuum will ensure
continued cleaning effectiveness.
Any other servicing should be done by an authorized service representative.
! !
A Thermal Protector has been designed into your cleaner to protect it from overheating. When the
thermal protector activates the cleaner will stop running.
If this happens proceed as follows:
1. Turn cleaner OFF and unplug it from the electrical outlet.
2. Replace Filter Bag.
3. Inspect and remove blockage along the dirt path. This blockage may occur at the: nozzle inlet,
hose connector, hose, bag opening inlet, secondary filter and final filter.
4. When cleaner is unplugged and motor cools for 30 minutes, the thermal protector will deactivate
and cleaning may continue.
If the thermal protector continues to activate after following the above steps, your cleaner
needs servicing.
NOTICE
Actual model may vary from images shown.
8
FILTER BAG: When to Replace
Check filter bag from time to time. It is recommended
that you change the filter bag when dirt reaches the
dotted line. If more dirt than this accumulates, your
cleaner will not operate effectively.
IMPORTANT
All new carpet has loose fibers which can fill the
bag quickly while vacuuming. This type of
debris does not activate the “Check bag”
indicator available on some models.
What to Buy: Filter bag
Use only genuine HOOVER® bags with your
vacuum. When purchasing a new bag, ask for
HOOVER® HEPA Type Y Bag Part
#902419001 or Carbon HEPA Type Y Bag
Part #902481001.
! !
CAUTION
Very fine materials, such as face powder or
cornstarch, may seal the filter bag and may
cause it to burst even though it is partially full of
dirt. When the cleaner is used to remove
material of this nature, change filter bag often.
FILTER BAG: How to Replace
! !
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
Do not use vacuum without filter bag in place.
4.1 To change filter bag, push up door release latch
with thumb and pull handle forward. Remove door.
4.2 Push on the red lever over a trash receptacle
and drop the bag into the trash.
IMPORTANT
Do not clean out old filter bag and reuse.
Discard used filter bag.
4.3 Hold new filter bag as shown. Slide the
cardboard sleeve into the bag holder until the bag
is securely in place.
4.4 Fold bottom of bag and tuck between ribs (A)
on bottom door. Make sure bag does not interfere
with door seal.
4.5 Reposition bag door by placing tabs on bottom
of door into opening (B). Make sure the filter bag is
securely tucked into the vacuum.
Push door handle to snap securely shut.
4.1
4.3
4.5
4.2
4.4
A
b
9
Actual model may vary from images shown.
FILTERS: How to Clean
! !
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
Do not operate cleaner without either the
secondary or final filter in place.
Secondary Filter
4.6 The secondary filter (A) protects the motor from
dirt particles.
If filter becomes dirty, pull off grill and lift out filter.
Hand wash filter in cold water. Let filter air dry for 24
hours. Reposition dry filter and grill.
4.6
A
What to Buy: Final Filter
Use only genuine HOOVER® Final Filter with
your vacuum. When purchasing a new Final
Filter, ask for HOOVER® Part No. 902418001.
What to Buy: Secondary Filter
Use only genuine HOOVER® Secondary Filter
with your vacuum. When purchasing a new
Secondary Filter, ask for HOOVER® Part No.
902417001.
Final Filter
The final filter assists in the filtration process to
return clean air to the room.
4.7 To remove the filter, pull tab on filter holder down
and remove filter.
Lift out filter (B) and hand wash it in cold water.
Let filter air dry for 24 hours and reposition it on the
side of the filter holder and push filter holder back
into cleaner.
BRUSHROLL: How to Clean
! !
CAUTION
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
4.8 Turn vacuum over so bottom side is facing up.
Rotate red upper latch (A) counterclockwise.
4.9 Slide red lower latch (B) to the unlock position.
4.10 Pivot out bottom plate and remove any debris
and/or hair from brushroll.
Reposition bottom plate, aligning tabs along front
edge of nozzle guard with slots in nozzle. Rotate
back into position. Slide red lower latch to Lock
position, and rotate red upper latch clockwise.
IMPORTANT
Allow filter to dry completely before replacing.
Dry filter on edge so air circulates on both sides
of filter. This may take up to 24 hours.
4.7
b
4.8
A
4.9
b
4.10
Actual model may vary from images shown.
10
HOSE: How to Clean
! !
CAUTION
To reduce the risk of injury from moving parts, unplug vacuum before servicing.
4.11
4.11 To remove Hose for tool use or for maintenance, press the Hose Release
Button (A) and pull Hose end out.
Clear away debris or obstructions from Hose. Do not use sharp objects to clean
out hose as they can cause damage. To lock back into place, push Hose into
Hose Tube until you hear a click.
POWERED HAND TOOL: How to Clean
(Tool varies per model)
! !
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
4.12 Turn tool so bottom faces up. Rotate the
latches (A) on either side of tool.
4.13 Remove bottom plate (B).
4.14 Remove any debris and/ or hair from brushroll.
Replace bottom plate by aligning tabs along front
edge of tool. Rotate latches back into locked position.
CAUTION
4.12
A
A
4.13
4.14
b
HEADLIGHT: How to Replace
(Available on select models only)
! !
WARNING
To reduce the risk of electric shock, unplug
vacuum before cleaning or servicing.
Removing Lens
4.15 Using a screwdriver, remove the two screws
as shown and lift off lens.
Installing Bulb
4.16 Pull old bulb straight out of socket. Push new
bulb straight into socket until locked in place.
Excessive force is not required.
Replacing Lens
4.17 Reposition lens and secure with the two
screws.
4.15
What to Buy:
4.16
4.17
Headlight
This cleaner uses a
12 volt, wedge base
type 912 bulb,
®
part No.
Hoover
27313-107.
11
Actual model may vary from images shown.
BELT
! !
To reduce the risk of injury from moving parts,
unplug vacuum before servicing.
The belt is located under the bottom plate of the
vacuum and should be checked from time to time
to be sure it is in good condition.
When To Replace
Replace belt if it is stretched, cut or broken.
To check the belt, refer to Fig. 4.17 - 4.19.
How To Replace
4.18 Turn vacuum over so bottom side is facing up.
Rotate red upper latch (A) counter clockwise.
4.19 Slide red lower latch (B) to the unlock position.
4.20 Lift off bottom plate.
4.21 Remove used belt from brushroll (C) then from
motor shaft (metal rod) (D) and discard.
CAUTION
4.18
4.20
A
4.19
4.21
b
D
C
What to Buy: Belt
Use only genuine HOOVER® belts with your
vacuum.
When purchasing a new belt for models
Brushroll On/Off (Suction Only Mode), ask for
Flat Belt - HOOVER® part No. 562289001.
When purchasing a new belt for models
Brushroll On/Off (Suction Only Mode), ask for
Stretch Belt - HOOVER® part No. 38528058.
If desired, additional belts can be purchased at
Hoover.com or 1-800-944-9200
4.22 With lettering on outside of belt, slide new belt
over motor shaft (metal rod) (E).
Push other end of belt through belt guide (F) and
over metal pulley*, then slip around area of brushroll
without bristles (G).
With belt in place, pull and slide brushroll into nozzle
making sure that the brushroll end caps are in the
correct orientation.
*Models without “Suction Only Mode” do not have
the metal pulley.
with
without
IMPORTANT
Rotate brushroll manually to make sure belt is
not twisted.
4.23 Reposition bottom plate, aligning tabs along
front edge of nozzle guard with slots in nozzle.
Rotate back into position. Slide red lower latch to
Lock position, and rotate red upper latch clockwise.
Actual model may vary from images shown.
4.22
E
F
12
4.23
G
5. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
! !
To reduce risk of personal injury - unplug vacuum before servicing.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum won’t
run
bag Check
Indicator has
turned red
or
Vacuum won’t
pick up
or
Low suction
Dust escaping
from vacuum
Headlight not
working
Vacuum is
difficult to push
or won’t move
forward
Powered Hand
Tool brushroll
won’t turn
Smoky/burning
smell detected
1. Power cord not firmly plugged
into outlet.
2. Blown fuse or tripped breaker. 2. Check fuse or breaker in home. Replace
3. Thermal Protector activated. 3. Unplug and allow vacuum to cool for 30min.
1. Filter Bag full and/ or clogged. 1. Empty Filter Bag - Pg. 9
2. Broken or worn belt. 2. Replace belt - Pg.12.
3. Brushroll and/ or Hose
clogged.
4. Carpet height setting is
incorrect.
5. Suction Only Mode is ON. 5. Step on Brushroll ON/OFF Pedal to turn
1. Filter Bag full. 1. Empty Filter Bag - Pg. 9
2. Filter Bag not installed
correctly.
3. Hose not installed correctly. 3. Review Hose installation - Pg. 7.
1. Bulb burnt out. 1. Replace bulb - Pg. 11.
2. Loose electrical wires. 2. Call 1-800-944-9200 for nearest authorized
1. Carpet height setting is
incorrect.
2. Bottom plate is not installed
correctly.
1. Too much pressure being
applied to tool.
2. Blockage. 2. Remove blockage - Pg. 11.
3. Low vacuum suction. 3. Check items under “Vacuum won’t pick or
1. Belt broken or stretched. 1. Replace brushroll belt - Pg. 10.
2. Brushroll is clogged. 2. Clear/ remove debris from brushroll - Pg. 10.
WARNING
1. Plug unit in firmly.
fuse/reset breaker in home.
(This willl reset the thermal protector)
3. Check Hose - Pg.11. Check Brushroll - Pg.10.
4. Set Carpet Height Adjustment to appropriate
setting for carpet being cleaned - Pg.7.
Suction Only Mode OFF
2. Review Filter Bag removal & replacement
- Pg. 9
Hoover
1. Set Carpet Height Adjustment knob to
appropriate setting for carpet being cleaned
- Pg. 7.
2. Refer to Figs. 4.22 - 4.24, Pg. 12.
1. Continue using tool applying light pressure.
Low suction.”
®
dealer.
13
6. SERVICE
To obtain approved Hoover® service and genuine Hoover® parts, locate the nearest Authorized Hoover
Warranty Service Dealer (Depot) by:
•CheckingtheYellowPagesunder“VacuumCleaners”or“Household”.
•Visitourwebsiteathoover.com(U.S.Customers)orhoover.ca(Canadiancustomers).
Follow the service center link to find the service outlet nearest you.
•Foranautomatedreferralofauthorizedserviceoutletlocationscall1-800-944-9200.
®
Do not send your vacuum to Hoover
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In Canada,
contact Hoover
®
Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR Hoover® Canada,
Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or ordering parts.
(The model number appears on the back of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
, Inc., Company in Glenwillow for service. This will only result in delay.
®
14
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