Hoover U9125, U9125-900, U9125-950 User Manual

TM

®

02

ALABAMA

Pinebrook Shpg. Ctr.
3980B Airport Blvd.
Mobile, AL 36608
[phone]
[phone] fax

ARIZONA

3434 West Bell Rd.
Phoeniz, AZ 85053
[phone]
[phone] fax

4881 E. Speedway Blvd.
Tucson, AZ 85712
[phone]
[phone] fax

Mesa Shores Shopping Ctr.
2136 East Baseline Rd.
Suite B-1
Mesa, AZ 85204
[phone]
[phone] fax

CALIFORNIA

Sycamore Plaza
1047 N. State College Blvd.
Anaheim, CA 92806
[phone]
[phone] fax

Burlingame Plaza Shpg.Ctr.
1803A El Camino Real
Burlingame, CA 94010
[phone]
[phone] fax

1660 Contra Costa Blvd.
Suite C
Pleasant Hill, CA 94523
[phone]
[phone] fax

West Gate Shpg. Ctr.
17498 Hawthorne Blvd.
Torrance, CA 90504
[phone]
[phone] fax

1834 Fulton Ave.
Sacramento, CA 95825
[phone]
[phone] fax

1287 Morena Blvd.
San Diego, CA 92110
[phone]
[phone] fax

3628 Geary Blvd.
San Franciso, CA 94118
[phone]
[phone] fax

Greenhouse Market Place
699 Lewelling Blvd.
San Leandro, CA 94579
[phone]
[phone] fax

6487 N. Blackstone Ave.
Fresno, CA 93710
[phone]
[phone] fax

230 S. Lake Ave. #2
Pasadena, CA 91101
[phone]
[phone] fax

19030 Ventura Blvd. #B
Tarzana, CA 91356
[phone]/7827
[phone] fax

COLORADO

Academy Pl. Shpg. Ctr.
5142 N. Academy Blvd.
Colorado Springs, CO 80918
[phone]
[phone] fax

Monaco Village Shpg. Ctr.
2200 S. Monaco Pkwy.
Denver, CO 80222
[phone]
[phone] fax

FLORIDA

303 E. Altamonte Dr, Ste 1100
Altamonte Springs, FL 32701
[phone]
[phone] fax

102 Flamingo Rd.
Pembroke Pines, FL 33027
[phone]
[phone] fax

GEORGIA

3655 Roswell Rd. NE, Ste 126
Buckhead, GA 30342
[phone]
[phone] fax

1064 Old Peachtree Rd.
Ste 102
Lawrenceville, GA 30043
[phone]
[phone] fax

2960 Shallowford Rd. #200
Marietta, GA 30066
[phone]
[phone] fax

10779 Alpharetta Hwy.
Suite 170
Roswell, GA 30076
[phone]
[phone] fax

IDAHO

520 S. Meridan Rd, Ste. 150
Meridian, ID 83642
[phone]
[phone] fax

ILLINOIS

Winston Plaza Shpg. Ctr.
1372 Winston Plaza
Melrose Park, IL 60160
[phone]
[phone] fax

Yorkshire Plaza
4328 East New York Street
Aurora, IL 60504
[phone]
[phone] fax

IOWA

3001-100th St.
Urbandale, IA 50322
[phone]
[phone] fax

KENTUCKY

4131 Shelbyville Rd.
Louisville, KY 40207
[phone]
[phone] fax

LOUISIANA

4027 Veterans Memorial Blvd.
Metairie, LA 70002
[phone]
[phone] fax

MARYLAND

Belair Beltway Plaza
7632 Belair Rd.
Baltimore, MD 21236
[phone]
[phone] fax

The Festival at
Muddy Branch
305 Muddy Branch Rd.
Gaithersburg, MD 20878
[phone]
[phone] fax

MICHIGAN

Evergreen Plaza Shpg. Ctr.
19799 West 12 Mile Rd.
Southfield, MI 48076
[phone]
[phone] fax

MINNESOTA

Knollwood Village Shpg. Ctr.
8922 Highway 7
St. Louis Park, MN 55426
[phone]
[phone] fax

Falcon Crossing Shpg. Ctr.
1539 W. Larpenteur Ave.
St. Paul, MN 55113
[phone]
[phone] fax

MISSOURI

201 East Gregory
Kansas City, MO 64114
[phone]
[phone] fax

18931 Valley View Pkwy.
Ste F
Independence, MO 64055
[phone]
[phone]

NEBRASKA

Plaza II Shpg. Ctr.
2449 S. 120thStreet

Omaha, NE 68144
[phone]
[phone] fax

NEVADA

Eastern Beltway Shpg. Ctr.
2050 East Serence Ave.
Suite 620-3
Las Vegas, NV 89123
[phone]
[phone] fax

7920 W. Tropical Parkway
Suite 110
Las Vegas, NV 89149
[phone]
[phone] fax

NEW MEXICO

Fiesta Crossings
4770 Montgomery VC NE
Suite A-103
Albuquerque, NM 87109
[phone]
[phone] fax

NEW YORK

Sheridan Centre
3312 Sheridan Drive
Amherst, NY 14226
[phone]
[phone] fax

Kohl’s Shopping Plaza
3523A Hempstead Turnpike
Levittown, NY 11756
[phone]
[phone] fax

1577 Ridge Rd. West
Rochester, NY 14615
[phone]
[phone] fax

Northern Lights Shpg. Ctr.
320 Northern Lights Plaza
No. Syracuse, NY 13212
[phone]
[phone] fax

NORTH CAROLINA

Four Seasons Plaza
6449 Albemarle Rd.
Charlotte, NC 28212
[phone]
[phone] fax

OHIO

4032 Belden Village St.
Canton, OH 44718
[phone]
[phone] fax

Cross Pointe Shpg. Ctr. 109
101 E. Alex-Bell Rd.
Centerville, OH 45459
[phone]
[phone] fax

Civic Center Plaza
2256 Waycross Rd.
Forest Park, OH 45240
[phone]
[phone] fax

Shoppes of Kenwood II
7714 B Montgomery Rd.
Cincinnati, OH 45236
[phone]
[phone] fax

5160 Great Northern Plaza
North Olmsted, OH 44070
[phone]
[phone] fax

Cranston Center
5831 Sawmill Rd.
Columbus, OH 43017
[phone]
[phone] fax

104 Boardman-Poland Rd.
Boardman, OH 44512
[phone]
[phone] fax

3109 West Market Street
Fairlawn, OH 44333
[phone]
[phone] fax

OKLAHOMA

3710 NW 50thSt.
Oklahoma City, OK 73112
[phone]
[phone] fax

PENNSYLVANIA

Great Southern Shpg. Ctr.
1155 Washington Pike
Bridgeville, PA 15017
[phone]
[phone] fax

Lincoln Court Shpg. Ctr.
245 Lancaster Pike
Frazer, PA 19355
[phone]
[phone] fax

TENNESSEE

2200 N. Germantown Pkwy
Suite 7
Cordova, TN 38016
[phone]
[phone] fax

Market Place Shpg. Ctr.
9309A Kingston Pike
Knoxville, TN 37922
[phone]
[phone] fax

The Maples Shpg. Ctr.
1010 Murfreesboro Rd.
Suite 126
Franklin, TN 37064
[phone]
[phone] fax

TEXAS

13563 Preston Rd.
Suite 100
Dallas, TX 75240
[phone]
[phone] fax

S. Frisco Village Shpg Ctr
2930 Preston Rd.
Frisco, TX 75034
[phone]
[phone] fax

Westhill Village Shpg. Ctr.
7613 Westheimer
Houston, TX 77063
[phone]
[phone] fax

N. Towne Plaza Shpg. Ctr.
6900 San Pedro, Suite 137
San Antonio, TX 78216
[phone]
[phone] fax

19507 I-45, Suite #900
Cypresswood Ct.
Spring, TX 77388
[phone]
[phone] fax

1823 West Bay Area Blvd.
Webster, TX 77598
[phone]
[phone] fax

1491 LeeTrevino Dr, Ste D
El Paso, TX 79936
[phone]
[phone] fax

UTAH

6935 Park Centre Drive
Salt Lake City, UT 84121
[phone]
[phone] fax

VIRGINIA

Tuckernuck Sq. Shpg. Ctr.
9018 W. Broad Street
Richmond, VA 23294
[phone]
[phone] fax

WASHINGTON

837 NE Northgate Way
Seattle, WA 98125
[phone]
[phone] fax

North 2911 Monroe
Spokane, WA 99205
[phone]
[phone] fax

WEST VIRGINIA

35 Riverwalk Plaza
S. Charleston, WV 25303
[phone]
[phone] fax

WISCONSIN

Stein Mart Plaza
2791 South Oneida St.
Ashwaubenon, WI 54304
[phone]
[phone] fax

Midvale Plaza
505 S. Midvale Blvd.
Madison, WI 53711
[phone]
[phone] fax

10244 W. National Ave.
W. Allis, WI 53227
[phone]
[phone] fax

Lakeside Marketplace
11211 120thAve.

Suite D-067
Pleasant Prairie, WI 53142
[phone]
[phone] fax

CANADA

Hoover Canada
9012 L’Acadie Blvd.
Montreal, Quebec H4N 2Y8
[phone]
[phone] fax

Hoover Canada
4151 North Service Rd.
Burlington, Ontario
L7R 4A8
[phone]
[phone] fax

9/05

HOOVER SALES & SERVICE CENTERS

03

When using an electrical appliance, always follow basic precautions,

including the following:

READ ALL INSTRUCTIONS BEFORE USING APPLIANCE.

WARNING:

To reduce the risk of fire,
electric shock, or injury:

• Do not use outdoors or on wet
surfaces.

• Close supervision is necessary
when any appliance is used by or
near children. Do not allow vacu­um cleaner to be used as a toy or
to run unattended at any time.

• Keep hair, loose clothing, fin­gers, feet and all parts of body
away from openings, rotating agi­tators and other moving parts. Do
not operate cleaner in bare feet or
when wearing open toe shoes or
sandals.

• Do not pick up anything that is
burning or smoking, such as ciga­rettes, matches, or hot ashes.

• Do not use to pick up flamma­ble or combustible liquids such as
gasoline or fine wood sandings or
use in areas where they may be
present.

• Avoid picking up hard, sharp
objects with the cleaner. They may
damage the cleaner.

• Always turn off this appliance
before connecting or disconnect­ing hose.

• Do not use without dirt cup or
filters in place. Empty cup fre­quently when picking up very fine
materials such as powder.

• Use extra care when cleaning on
stairs.

• Do not put any object into
openings. Do not use with any
opening blocked; keep free of dust,
lint, hair, and anything that may
reduce air flow.

• Do not pull or carry by cord,
use cord as a handle, close door
on cord or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.

• Always disconnect cord from elec­trical outlet before servicing the clean­er.

• Turn cleaner off and unplug
when not in use.

• Do not unplug by pulling on
cord. To unplug, grasp the plug,
not the cord. Never handle plug or
appliance with wet hands.

• The use of an extension cord is
not recommended.

• Do not use with damaged cord
or plug. If appliance is not working
as it should, has been dropped,
damaged, left outdoors, or
dropped into water, take it to a
Hoover Sales and Service Center
or Authorized Hoover Warranty
Service Dealer.

• Use vacuum cleaner only for its
intended use as described in the
instructions.

• Use only attachments recom­mended by Hoover; others may
cause hazards.

Important safeguards . . . . . . . . 3

Carton contents . . . . . . . . . . . . 4

Unpacking . . . . . . . . . . . . . . . . 4

Cleaner description. . . . . . . . . . 5

How to use. . . . . . . . . . . . . . . . 6

Using as an upright . . . . . . . . 6

Electrical cord . . . . . . . . . . . 6

Control panel. . . . . . . . . . . . 6

Auto agitator shut-off . . . . . . 6

Transporting. . . . . . . . . . . . . 7

Cleaning rugs . . . . . . . . . . . . 7

Using tools . . . . . . . . . . . . 8,9

Using as a canister . . . . . . . . 10

Carrying. . . . . . . . . . . . . . . 10

Cleaning stairs . . . . . . . . . 10

Emptying dirt cup . . . . . . . . . . 11

Maintenance. . . . . . . . . . . . . . 12

Filters . . . . . . . . . . . . . . . . . 12

Lubrication . . . . . . . . . . . . . 15

Clearing blockages. . . . . . 12,13

Agitator brush roll . . . . . . . . 14

Agitator belt. . . . . . . . . . . . . 14

Service. . . . . . . . . . . . . . . . . 17

Storage . . . . . . . . . . . . . . . 14,15

Troubleshooting . . . . . . . . . 16,17

Warranty . . . . . . . . . . . . . . . . 18

©2005 The Hoover Company

www.hoover .com

Important Safeguards

Save these instructions

Contents

Owner’s Manual

English ➜ pages 3-18

ESPAÑOL ➜ pág 19-30

FRANÇAIS ➜ 31-42

04

A. Cleaner

A

Lock handle in place

Position handle

Unfold cleaner

B

C

D

A

The telescoping handle/

wand (A) with attached
flexible hose needs to be posi­tioned and locked in place.

Slide the locking latch (B)
toward the control panel to

allow the wand to be inserted
into the opening. Push the
wand all the way down into
the opening, aligning the but­ton projection on the wand
with the slot.

Slide the locking latch (B)

away from the control panel
(C) to secure the telescoping handle/
wand.
To remove the wand for tool use,
slide the locking latch toward the
control panel and remove the wand.

To unfold the Z™ cleaner for

use in the upright position,
grasp and hold the pull ring (D) as
you are pulling up and slightly for­ward on either the carry handle or
telescoping handle/wand. It will
click when locked in place.

2

3

1

Carton contents

Unpacking your cleaner

Use the following to identify the parts and
features of the Z™ cleaner:

1. Handle grip

2. Telescoping handle release
button

3. Hose

4. Telescoping handle/wand

5. ON/OFF control panel (base of handle)

6. Wand locking latch

7. Carry handle

8. Pull ring (to unfold or collapse)

9. Tool/cord storage compartment

10. Dirt cup handle

11. Self-cleaning HEPA filter (located in upper

cavity above dirt cup)

12. Dirt cup

13. Final filter

14. Nozzle

15. Soft wheels

16. Access door

17. Handle release pedal

Operate cleaner only at voltage specified on
data plate on underside of the main body
of the cleaner.

This cleaner is intended for household use.

Polarized plug

To reduce the risk of electric shock, this appliance
has a polarized plug (one blade is wider than the
other). This plug will fit in a polarized outlet only one
way.
If the plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician
to install the proper outlet. Do not change the plug in
any way.

®®

05

Features

11

14

10

16

13

15

12

17

8

4

7

6

1

9

9

2

5

Cleaner description

(Cont’d) →

3

06

DO NOT USE CLEANER OUTDOORS OR ON DAMP OR WET
SURFACES.

Electrical cord

Open the tool/cord storage compartment (A), located on the side
of the cleaner and remove the cord. The top cord hook swivels for

quick cord release.

ON/OFF and control panel

The DigiTouch™ control panel (B) is located at the handle base.

Open tool/cord storage compartment to remove cord and plug

cord into electrical outlet. Close storage door.
To turn cleaner ON, press once.
To turn cleaner OFF, press again.
The control panel allows you to choose a cleaning mode for carpet

height or hard surface floors.
For best cleaning results, select the LOW setting. If the cleaner is difficult

to push, select a higher setting.

Select the type of carpet to be cleaned:

HIGH for deep pile carpet,

MED for medium pile,

LOW for low pile, level loop, kitchen type, and other similar types,

HARD SURFACE for bare floors. The agitator is OFF; the nozzle is set at
LOW.

Automatic agitator shutoff

The agitator will turn off when the handle is in the upright, storage posi­tion in either the upright cleaner or canister cleaner (folded) positions.

4

5

A

B

Using the Z™ cleaner as an upright

®®

07

Transporting upright cleaner

Put handle in upright position. Tilt cleaner back on rear wheels and
push forward.

Carrying cleaner

The cleaner can be carried by placing hand under the control panel
and lifting.

Handle positions

The handle of your cleaner has three positions: upright for storage
and for when using cleaning tools; operating position for general

operation on carpets and floors; low for reaching under low furniture.

Step on handle release pedal (A), then pull handle back to lower handle.

Cleaning lightweight flexible rugs

Set control panel to either HIGH or MED carpet height.

Stand on one end of rug and move cleaner toward other end. Before
reaching edge, push down on handle. This will lift up the nozzle and will
prevent the rug from clinging to the cleaner. Continue to lift up nozzle so
that when you have reached the edge, it is completely off the rug. Move
cleaner back to start again, lower nozzle, and use only forward strokes.

6

7

9

8

A

(Cont’d) →

Using the tools

The tools may be used with the Z™ cleaner either in the upright position,
or folded into the storage, or canister position.

The agitator will automatically turn off: (1) when the handle is in the
upright, storage position or (2) when the cleaner is in the canister position
(folded).

Tool storage compartment

The tools are located behind the tool/cord storage compartment.

Select the proper tool for the cleaning task.

B. Dusting brush use for carved furniture, table tops, books, lamps, light­ing fixtures, venetian blinds, baseboards, shutters, and registers.

C. Crevice tool use in tight spaces, corners and along edges in such
places as dresser drawers, upholstered furniture, stairs, and baseboards.

D. Upholstery tool use for upholstered furniture, draperies, mattresses,
clothing, automobile interiors and carpeted stairs.

E. Telescoping handle/wand (attached to the hose) can be extended by
pushing forward on button and pulling wand outward. Shorten the tele­scoping handle/wand by pushing forward on the button and pulling back.
It can be used with any of the above tools.

Attach wand and tools

All tools attach in the same manner.

Tools may be attached to the telescoping handle/wand or

directly to the hose.

08

C

B

E

D

10

11

®®

09

The hose can be removed from the wand by twisting the hose
end in a clockwise direction and pulling away from the wand.

Twist wand or tool slightly to tighten or loosen the connection.

For convenience, the hose, when attached to the wand, swivels 360°.

How to clean tools

To clean the hose, wipe off dirt with a cloth dampened in a mild
detergent. Rinse with a damp cloth.

Cleaning tools may be washed in warm water with a detergent. Rinse
and air dry before using.

12

13

(Cont’d)

→

10

To fold the Z™ cleaner for canister use, grasp and hold the pull ring
as you are pushing down and slightly backward on either the tele­scoping handle/wand or handle grip. It will click when locked in
place.

Carrying canister cleaner

The cleaner can be carried in the canister position as shown.

Refer to “Using the tools” under the Upright Cleaner section for select­ing, attaching and using cleaning tools.

Stair cleaning

The hose on the Z™ cleaner extends a full 20’ and will reach all the
way to the top of a flight of stairs when the cleaner is placed at the bot­tom.

Use the hose and the upholstery tool for stair cleaning.

Always place the cleaner at the bottom of the stairs. Clean from
bottom to top.

CAUTION: To avoid personal injury, and to prevent the cleaner from
falling, use extra care if the cleaner is placed on stairs.

14

15

Using the Z™ cleaner as a canister

®®

11

Dirt cup

Your cleaner is equipped with a self-cleaning HEPA filter.

This filter is NOT removable.

While the cleaner is in operation, the pre-filter screen (A) will stop larger
debris from entering the HEPA filter chamber. This larger debris will be
seen collecting in the larger side of the dirt cup (B). The HEPA filter will
collect fine particles that have passed through the pre-filter screen. The
HEPA filter cleans itself while rotating, depositing fine debris in the smaller
side of the dirt cup (C).

The ‘Z’ cleaner will continue to perform at maximum cleaning levels if the
pre-filter screen is cleaned when the dirt cup is emptied (see Fig. 19).

If you notice that the filter is rotating slower than normal, not rotating, or
the filter light comes on, refer to the Troubleshooting section.

When to empty

It is recommended that the dirt cup be emptied before the dirt reaches the
top of the dirt cup or after every use if you prefer.

How to empty

Disconnect cleaner from electrical outlet. Do not use cleaner without dirt
cup or filters in place.

Unfold the cleaner to the upright position before removing dirt cup.

To remove cup, pull handle to unlatch cup. Pull cup straight out.

Turn the dirt cup upside down over a trash container. Pull tab to
release door (D). Empty dirt cup.

CLEAN THE PRE-FILTER SCREEN (E) using the dusting brush tool.

Push the cup straight into the dirt cup cavity, push up slightly and
pivot the handle back to lock the dirt cup in place.

16

17

18

19

20

D

E

C

B

A

Emptying the dirt cup

(Cont’d) →

12

Proper use and care of your cleaner will ensure continued cleaning
effectiveness.

HEPA filter

The HEPA filter equipped with your cleaner is self-cleaning, and
under normal cleaning conditions, should not need to be replaced.
If you feel that this filter needs replacement, take your cleaner to an
Authorized Hoover Sales and Service Center.

Final filter

Disconnect cleaner from electrical outlet. Do not use cleaner without
dirt cup or filters in place.

The final filter, located on the opposite side of the cleaner

from the dirt cup, is removable and can be washed in cold
water and a mild detergent. Rinse and let filter air dry completely
before repositioning.

To remove this filter, rotate filter cover counterclockwise.
Remove the filter, wash, air dry and return to the filter cavity.

Replace the filter cover by aligning the tabs and rotating clockwise
back into position.

Should you want to replace this filter, ask for HOOVER part No.

38762013.

Disconnect cleaner from electrical outlet.

Low suction or pick up may be due to a blockage in the system. Refer to
the following steps to check for blockages continuing with each step

until the blockage is found:
Turn cleaner OFF and disconnect from electrical outlet.

1. Check fullness of dirt cup container. Empty cup if full.
(See Figs. 17 & 18)

2. Clean pre-filter screen using dusting brush tool (see Fig. 19).

Check agitator brush roll

3. Turn cleaner OFF and disconnect from electrical outlet.

4. Turn cleaner over and clear blockage from brush roll. Do not

attempt to remove the agitator brush roll.

Return cleaner to operating position. Plug in, turn cleaner back ON and
continue cleaning.

21

22

23

Clearing blockages

Maintaining your cleaner

®®

13

A

Check behind access door

5. Turn cleaner OFF and disconnect from electrical outlet. Remove

access door (A); check for blockage. Replace access door.

Check airflow path

6. Remove hose from wand.

7. Plug cleaner in and turn ON. Check for suction at end of hose. If
there is suction, continue with step 9. If there is no suction, check for

blockage in hose. Clear blockage.

8. Turn cleaner OFF and disconnect from electrical outlet.

9. Lower handle to floor. Remove 2 screws, one on each side of the

hose. Check for blockage in hose. Clear blockage.

Check wand

10. Turn cleaner OFF and disconnect from electrical outlet.

11. Remove wand from cleaner. Check for blockage. Clear blockage.

24

26

25

27

(Cont’d)

→

14

The agitator brush roll is designed to last the lifetime of the cleaner. It
typically should not need replacement. If you feel the agitator brush roll
needs to be checked or replaced, take your cleaner to an Authorized

Hoover Sales and Service Center. Do not attempt to r

emove the

agitator brush roll.

The agitator cavity underneath the cleaner can be checked for
debris such as hair, strings, etc.

Disconnect cleaner from electrical outlet. Turn cleaner over and
remove any debris that has accumulated on the agitator brush roll. Do

not attempt to remove the agitator brush roll.

Return the cleaner to upright position.

The agitator belt is designed to last the lifetime of the cleaner. It typically
should not need replacement. If you feel the agitator belt needs to be

checked or replaced, take your cleaner to an Authorized Hoover
Sales and Service Center. Do not attempt to remove the agitator
belt.

Disconnect cleaner from electrical outlet.

Cord storage

Open the tool/cord storage compartment. Wrap the cord in a

clockwise direction around the two cord hooks, ending with the
plug end at the center of the storage cavity. The plug should not be
against the tool so it interferes with closing the door.

28

Agitator brush roll

Agitator belt

Storing your cleaner

®®

15

Fold cleaner to storage position

The cleaner can be folded to the storage, or canister position for more

compact storage. To fold the Z™ cleaner for storage, grasp and hold
the pull ring (A) as you are pushing down and slightly backward on either
the telescoping handle/wand or handle grip. It will click when it is locked in
place.

The cleaner is equipped with bearings that contain sufficient lubrication for the
life of the cleaner. The addition of lubricant could cause damage. Therefore, do

not add lubricant to any bearings.

29

(Cont’d)

→

A

Lubrication