Page 1
TurboPOWER
™
WindTunnel
™
Bagless by HOOVER
Congratulations
on your purchase!
®
This product was designed for
easy assembly (see page 3)
www.hoover.com
Page 2
2
Fill in and retain
The model and serial number are located on the bottom of the cleaner.
For your personal records, please enter the COMPLETE model and serial number
in the spaces provided and retain this information.
Your cleaner is model_________________________________________
and has serial number_________________________________________
It is suggested that you attach your sales receipt to this owner’s manual.
Verification of date of purchase may be required for warranty service of your
HOOVER product.
Index
Assembling Cleaner..........................3-4
Carton Contents ....................................3
Cleaner Descriptions............................5
How To Use ........................................5-7
Cleaning Tools ..................................7
If You Have a Problem ..................13-14
Clearing Blockages ........................14
Important Safeguards ..........................2
Lubrication ..........................................13
Maintenance
Authorized Service ..........................13
Cleaning filters ..............................8-9
Emptying Dirt Cup ............................8
Replacing Agitator Brush Roll ......11
Replacing Power Hand Tool
Agitator Brush Roll ......................12
Replacing Belt ............................10-11
Replacing Power Hand Tool Belt ..12
Replacing Edge Groomers ............11
Replacing Headlight ........................10
Thermal Protector ..............................13
Warranty ..............................................14
Important Safeguards
When using an electrical appliance, always follow
basic precautions, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE-
Warning: To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Close supervision is necessary when any appliance is used by or near children.
Do not allow vacuum cleaner to be used as a toy or to run unattended at any time.
• Keep hair, loose clothing, fingers, feet and all parts of body away from openings,
rotating agitator and other moving parts. Do not operate cleaner in bare feet or
when wearing open toe shoes or sandals.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use to pick up flammable or combustible materials such as gasoline or fine
wood sandings or use in areas where they may be present.
• Avoid picking up hard, sharp objects with the cleaner. They may damage the
cleaner.
• Always turn off this appliance before connecting or disconnecting hose.
• Do not use without dirt cup or filters in place. Empty cup and clean filter frequently
when picking up very fine materials such as powder.
• Use extra care when cleaning on stairs.
• Do not put any object into openings. Do not use with any opening blocked; keep
free of dust, lint, hair, or anything that may reduce air flow.
• Do not pull or carry by cord, use cord as a handle, close door on cord or pull cord
around sharp edges or corners. Do not run appliance over cord. Keep cord away
from heated surfaces.
• Always disconnect cord from electrical outlet before servicing the cleaner.
• Unplug cleaner when not in use. Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Never
handle plug or appliance with wet hands.
• The use of an extension cord is not recommended.
• Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a Hoover
Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot).
• Use vacuum cleaner only for its intended use as described in the instructions.
Use only attachments recommended by The Hoover Company; others may cause
hazards.
Save these instructions!
© 2000 The Hoover Company
www.hoover.com
ENGLISH ➜ pp.1-14
ESPAÑOL ➜ pág. 16-23
FRANÇAIS ➜ p. 24-31
Owner’s Manual
Review this manual before
operating cleaner
SERIAL
NUMBER
XXXXXX XXXXXX
XXXXXXXXXXXX
Page 3
3
1. Assembling cleaner
This cleaner was inspected and packaged carefully before being shipped from the factory. If you
should happen to need assistance during assembly or operation, call:
Visit us on-line at www.hoover.com to find the service outlet nearest you (click
on the “Service” button) OR
1-800-944-9200 for an automated referral of service outlet locations (U.S. only) OR
1-330-499-9499 to speak with a representative in our Consumer Response Center.
Carton contents
Remove all parts from carton and identify each item shown.
Make sure all parts are located before disposing of packing.
A. Handle section
B. Cleaner body
C. Hose, cleaning tools and wands
(packed on cleaner)
D. Powered hand tool (packed on
cleaner)
1-1
A
D
C
Note: The white switch lock above the ON/OFF switch aids
in the assembly of your cleaner. Assembly can be continued if
the switch lock is missing. However, do not remove the switch
lock until assembly is completed.
B
Continued
➜
Page 4
FOR HANDLE ASSEMBLY
REMOVE SCREWS AND CARDBOARD.
SEE OWNER'S MANUAL FOR
COMPLETE INSTRUCTIONS
4
Make sure that the switch is in the
OFF position.
Slide handle section onto back of
handle.
Push screws into holes on back of
handle.
Tighten screws securely with a
Phillips screwdriver.
Remove powered hand tool from
plastic bag and return it to the tool
storage area.
Remove switch lock (C) above ON/
OFF switch (D) by pulling it straight
out. Dispose of switch lock.
If switch lock has come off during
assembly, make sure switch is in
OFF position (down) before plugging into electrical outlet.
1-3
1-4
1-2
1-5
B
1-6
Open tool cover on cleaner body
(B).
Remove powered hand tool.
C
A
D
Remove cardboard (A) and screws
from handle section. Discard cardboard.
STEP 1 Attach handle
Page 5
5
Continued
➜
1. Handle
2. ON/OFF switch
3. Tool cover
4. Dusting brush
5. Powered hand tool
6. Furniture nozzle
7. Dirt cup latch
8. Dirt cup lid
9. Dirt cup
10. Dirt cup handle
11. HEPA cartridge filter
12. Pre-filter
13. Final filter
14. Three position handle
release pedal: step on
lever to lower handle to
operating or low positions.
15. Nozzle control knob:
slide knob to correct setting for height of carpet
being cleaned.
16. Furniture guard
17. Headlight
18. Edge groomers
19. Hose
20. Hose rack
21. Cord hooks: wrap
cord around hooks for
storage. The top hook
can be rotated right or
left for easy cord
release.
22. Carrying handle
23. Extension wands
24. Crevice wand: stores
in rear wand.
2-1
Cleaner description
1
2
13
14
5
6
7
8
9
10
11
12
16
15
17
18
21
20
24
22
4
2. How to use
23
3
19
The assembled cleaner will look like the drawing.
Operate cleaner only at
voltage specified on data
plate on bottom of
cleaner.
This cleaner is intended
for household use.
Polarized plug
To reduce the risk of electric shock, this
appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install the
proper outlet. Do not change the plug in
any way.
ON-OFF switch
Plug cord into electrical outlet.
To turn cleaner ON, push switch up.
To turn cleaner OFF, push switch down.
2-2
2-3
2-4
Carrying cleaner
The cleaner can also be moved by
using the carrying handle.
Handle positions
The handle of your cleaner has three
positions; upright for storage and when
using cleaning tools; operating posi-
tion for general operation on carpet
and floors; low for reaching under low
furniture. Step on handle release lever
to lower handle.
Transporting cleaner
To move your cleaner from room to
room, put handle in upright position, tilt
cleaner back on rear wheels and push
forward.
Page 6
Handle position
For ease in sliding knob, place handle
in the upright position and tilt cleaner
forward (C).
The nozzle will not move into the
adjusted position until the cleaner
handle is lowered to the operating
position (D).
Settings
For maximum cleaning performance,
the following carpet height settings are
recommended.
• Lowest setting: for bare floors and all
types of carpet
Note: If the cleaner is difficult to push,
slide knob to the next higher setting.
• Higher settings: for very deep pile
carpet where easier pushing effort is
desired, while maintaining good cleaning
performance.
Cleaning lightweight
flexible rugs
Stand on one end of rug and move
cleaner toward other end or edge.
Before reaching edge, push down on
handle. This will lift up the nozzle (front
of cleaner) and will prevent rug from
clinging to cleaner. Continue to lift up
nozzle so that when you have reached
the edge, it is completely off the rug.
Move cleaner back to start again, lower
nozzle, and use only forward strokes.
6
Carpet height
adjustment
The cleaning of carpet and rugs takes
place at the nozzle (A).
When it is necessary to raise and lower the
nozzle for various carpet pile heights, slide
the nozzle control knob (B) to the desired
setting.
High
Bare Floor
Edge cleaning
Special edge groomers are provided on
both sides of the nozzle to remove dirt in
carpet near baseboards and furniture.
Guide either side of nozzle parallel to
edge of carpet or furniture.
Stair cleaning
Use the hose and powered hand tool or
furniture nozzle for stair cleaning. Clean
from bottom to top.
When using cleaning tools, the
agitator will continue to rotate.
CAUTION: To avoid personal injury or
unnecessary wear to carpet, and to
prevent the cleaner from falling,
always place it at bottom of stairs.
2-5
2-6
2-7
A
2-8
2-9
2-10
B
D
C
Page 7
2-12
7
Select proper tool
G. Dusting brush may be used for
carved furniture, table tops, books,
lamps, lighting fixtures, venetian blinds,
baseboards, shutters, and registers.
H. Furniture nozzle may be used for
upholstered furniture, draperies, mattresses, clothing, automobile interiors,
and carpeted stairs.
I. Powered hand tool may be used for
upholstered furniture, carpeted stairs
and hard-to-reach places.
J. Crevice wand can be used in tight
spaces, corners and along edges in
such places as dresser drawers, upholstered furniture, stairs, and baseboards.
It can also be used for extra reach with
the dusting brush and/or extension
wand.
L. Wands are used to give extra length
to your hose. Use them with any of the
above tools.
2-11
2-14
2-13
G
H
I
J
K
N
M
N
F
E
Cleaning tools
Tools allow for cleaning surfaces above
the floor and for reaching hard to clean
areas.
Handle must be in the upright position for tool use.
CAUTION: Agitator continues to rotate
while cleaner handle is in upright
position. Avoid tipping cleaner or
setting it on furniture, fringed area
rugs or carpeted stairs during tool
use.
Attach wand and tools
Attach tool or wand to the hose (E).
Attach second wand or tool to wand (F)
by pushing it firmly onto the wand.
Twist wand or tool slightly to tighten or
loosen the connection.
How to clean tools
To clean the hose and the powered
hand tool, wipe off dirt with a cloth
dampened in a mild detergent. Rinse
with a damp cloth. Do not submerge
powered hand tool in water.
Cleaning tools may be washed in warm
water with a detergent. Rinse and air dry
before using.
How to attach tool
cover
The tool cover is designed with a “breakaway” feature which allows it to snap free if
it is pushed open too far.
To reattach, align hinges of cover with slots
on sides of tool storage area.
Push cover down to secure in place.
Extra reach hose*
Push ON/OFF switch to OFF position.
Remove regular hose from cleaner. Align
end of extra reach hose with projections
(M) over slots (N) in dirt duct.
2-15
Slide hose into (N) and twist hose to lock
it into place. (To detach hose, reverse
procedure.) Attach wands or tools to the
other end of hose.
*Available at additional cost if not included with your cleaner.
Page 8
8
Familiarize yourself with these home
maintenance tasks as proper use and
care of your cleaner will ensure continued cleaning effectiveness.
Dirt cup
The dirt cup assembly consists of the
following parts:
Lid (A)
Dirt Cup (B)
Pre-filter screen (C)
HEPA Cartridge Filter (D)
Dirt Inlet Opening (E)
While the cleaner is in operation, the prefilter screen will stop larger debris from
entering the HEPA cartridge filter chamber.
This larger debris will be seen collecting in
the left side of the dirt cup. The HEPA cartridge filter will collect fine particles that
have passed through the pre-filter screen.
When to empty
It is recommended that the dirt cup be
emptied before the dirt reaches the dirt
inlet opening on back of dirt cup (Fig. 3-1)
or after every use if preferred.
CAUTION: Very fine materials, such
as face powder or cornstarch, may
seal the filter and cause loss of suction. When using the cleaner for this
type of dust, empty the cup and clean
the filters often.
How to empty
Disconnect cleaner from electrical
outlet. Do not use cleaner without dirt
cup or filters in place.
Push latch (F) to the left to unlock.
Lift cup slightly and pull straight out to
remove from cleaner.
Remove lid.
Note: It is not necessary to remove the
HEPA cartridge filter to empty the dirt
cup.
Tap side of cup until no more dust
particles fall from the HEPA cartridge
filter.
3-1
3-3
Replace dirt cup lid.
Slide cup straight into cleaner cavity.
Bottom of cup will rest behind grooves
at bottom of cleaner cavity (G).
Push latch (F) to the right to lock in
place.
3-4
3-5
3. Maintenance
Filter assembly
The HEPA cartridge filter and pre-filter
are essentially self-shedding.
Tapping the side of the dirt cup as
described in “How to empty dirt cup”
should sufficiently remove dust and fine
particles from the HEPA cartridge filter
and pre-filter.
The filter assembly can also be removed
for additional cleaning.
How to clean filter
assembly
Remove dirt cup and dirt cup lid as
described in “How to empty dirt cup.”
Grasp pre-filter frame and pull up firmly.
Slide filter assembly out of cup.
A
E
C
D
B
G
F
3-2
F
Page 9
9
Continued
➜
Align grooves (H) on pre-filter frame with
grooves (I) in dirt cup.
3-6
3-7
3-8
3-9
3-10
3-11
Slide filter assembly down into cup until
a light snap is felt. Gently pull up on
assembly to ensure that it is seated
properly in the cup. Ensure that no part
of pre-filter screen extends above top
edge of dirt cup.
Replace lid and return cup to cleaner
(Fig. 3-4).
Cleaning secondary filter
Disconnect cleaner from electrical
outlet.
The secondary filter (J), located behind
the grill in the bottom of cleaner cavity,
protects the motor from dirt particles.
If the filter becomes dirty, remove dirt
cup (Fig. 3-2). Remove screw and pull
grill out. Lift out filter.
Hand wash filter in cold water with mild
detergent, then air dry.
Reposition dry filter, grill and screw.
Replace dirt cup.
Should you want to replace this filter, ask
for HOOVER part No. 38762008.
Grasp end of HEPA cartridge filter and
pull it away from pre-filter. Remove
cartridge from assembly.
The pre-filter screen (C) can be
cleaned with a brush and then rinsed
with water. Allow pre-filter screen to dry
thoroughly.
It is recommended that the HEPA
cartridge filter be cleaned by tapping
either of the ends. DO NOT tap soft
pleated sides of HEPA cartridge filter
as this could damage the filter.
Tap filter until no more dust particles fall
from the filter.
DO NOT rinse HEPA cartridge filter in
water.
To re-assemble filter assembly, place
large knob of HEPA cartridge filter in
hole on bottom of pre-filter.
Snap top of HEPA cartridge filter into
place.
H
C
I
J
3-133-12
Cleaning final filter
The final filter assists in the filtration
process to return clean air to the room.
To remove this filter when it becomes
dirty, open the door on the side of the
cleaner.
Lift out filter (K) and hand wash it in cold
water with mild detergent.
Reattaching filter door
The filter door is designed with a “breakaway” feature which allows it to snap
free if it is pushed open too far.
To reattach, align hinges (L) of cover
with slots on sides of filter area.
Press door back into place.
K
L
Let filter air dry and reposition it on the
side of cleaner. Make sure the white
side of the filter faces outward. Close
door.
Should you want to replace this filter, ask
for HOOVER part No. 40110006.
Do not operate cleaner without any of
the filters in place.
Secondary and final
filters
Page 10
10
3-17
3-18
Replacing lens
Reposition lens and secure with the two
screws.
Belt replacement
The belt on your HOOVER cleaner
causes the agitator to rotate and is
important for the effective operation of
the cleaner. The belt is located under
the bottom plate of the cleaner and
should be checked from time to time
to be sure it is in good condition.
When to replace
Disconnect cleaner from electrical
outlet.
To check belt, remove bottom plate as
shown in “How to replace.” Replace
belt if it is stretched, cut or broken.
What to buy
To assure effective operation, use only
genuine HOOVER belts with your
cleaner. When purchasing a new belt,
ask for HOOVER part No. 38528033.
How to replace
Disconnect cleaner from electrical
outlet.
Place handle in low position and turn
cleaner over so bottom side is up.
Remove the 4 screws as shown with a
Phillips screw driver.
Lift off bottom plate (A).
Removing belt
Remove agitator brush roll and used
belt.
Discard used belt.
A
3-14
3-15
Headlight replacement
What to buy
This cleaner uses a 12 volt, wedge base
type 912 bulb, HOOVER part No.
27313101.
Removing lens
Disconnect cleaner from electrical
outlet.
Using a screwdriver, remove the two
screws as shown and lift off lens.
Installing bulb
Pull old bulb straight out of socket.
Push new bulb straight into socket until
locked in place
Excessive force is not required.
3-16
Check agitator shield
Because your cleaner picks up so well,
we strongly recommend you check for
debris accumulation under the agitator
shield each time you clean the filters.
Removing debris under the shield will
help maintain your cleaner’s excellent
pick up and suction. Remove debris as
follows:
1. Disconnect cleaner from electrical
outlet.
2. Check for dirt accumulation by
removing bottom plate (Fig. 3-17),
removing agitator (Fig. 3-18), and lifting
agitator shield (Fig. 3-20).
3. Remove any debris and replace
shield, agitator and bottom plate (Figs.
3-20 to 3-22).
Page 11
11
The agitator brush roll
When to replace
When agitator brushes are worn, the
agitator should be replaced.
To check condition of brushes, discon-
nect cleaner from electrical outlet. Move
edge of a card across bottom plate while
turning agitator. To maintain cleaning
effectiveness, replace agitator if brushes
do not touch card.
What to buy
When purchasing a new agitator, ask for
HOOVER part No. 48414115.
How to replace
Disconnect cleaner from electrical
outlet.
Remove bottom plate, belt and agitator
following directions in “The belt” section
beginning with Fig. 3-17.
Discard old agitator.
Continue following the directions in “The
belt” section to reposition belt, new
agitator and bottom plate.
Securing agitator
Grasp agitator firmly and fit it into position by first sliding end opposite the belt
into the rectangular slot (F) on side of
cleaner.
Pull other side of agitator (G) into place.
Turn agitator making sure belt is not
pinched between agitator and agitator
shield.
Replacing bottom plate
Reposition bottom plate and 4 Phillips
head screws. Tighten screws securely.
3-22
3-23
3-24
The edge groomers
When to replace
The edge groomers, located on both
sides of the nozzle, should be replaced
when they appear worn.
What to buy
When purchasing edge groomers, ask
for HOOVER part No. 39511004.
How to replace
Disconnect cleaner from electrical
outlet.
Remove bottom plate as described in “The
belt” section (Fig. 3-17).
Installing groomers
Lift off both old edge groomers and slide
new edge groomers into position as
shown.
Reposition bottom plate and secure with
4 Phillips head screws.
3-19 3-20
3-21
Installing new belt
With lettering on outside of belt and
positioned as shown in box on (D), slide
new belt over motor pulley (B).
Replacing agitator brush roll
Insert agitator through belt and place
belt in belt guide (C) on agitator.
Should the agitator shield (D) become
dislodged while replacing the belt or the
agitator, reposition it as shown noting the
placement of its belt guide (E).
B
D
D
E
C
G
F
Page 12
12
3-25
3-27
3-26
A
Powered hand tool
Agitator brush roll
replacement
When agitator brush roll brushes are
worn, the brush roll should be replaced.
Ask for HOOVER part No. 48414088.
How to replace
1. Remove tool from hose and turn it so
bottom faces up. Press the latches on
either side of tool and remove bottom
plate (A).
2. Unscrew the two Phillips screws and
remove belt guard (B).
3. Remove agitator including end plates
(C) and discard.
4. Inspect belt to ensure that it is in
good condition. If belt is cracked,
gouged or broken, replace it (see following section).
5. Insert brush roll through belt and position belt over gear teeth (D) on brush
roll.
C
D
B
3-28
3-30
3-29
E
6. With curved ends down, slide end
plates (C) of brush roll into slots (E) on
tool.
7. Replace belt guard (B) making sure
not to pinch brush bristles in guard. Turn
agitator, making sure it rotates freely.
Replace and tighten screws.
8. To replace bottom plate (A), insert the
four tabs on edge of bottom plate into
slots on front of tool.
Pivot bottom plate down and snap
closed.
A
B
C
Powered hand tool
Belt replacement
Inspecting the belt
The powered hand tool belt is designed
to last a long time and is not normally
replaced. However, if the belt is cracked, gouged or broken, it should be
replaced.
Replacing belt
When replacing belt, ask for HOOVER
part No. 38528037.
1. Remove bottom plate, belt guard and
brush roll as described in Figs. 3-25
through 3-27.
3-33
3-31
3-32
The belt can be seen through the top of
the nozzle or by removing the bottom
plate and belt guard (Figs. 3-25 and 3-
26).
F
E
2. Grasp turbine (E) and pull firmly to
remove.
3. Remove belt from turbine pulley (F).
Replace with new belt.
4. With flat sides of turbine retainers (G)
pointing down, slide retainers into
grooves (H) in tool housing and snap
into place.
5. Replace brush roll, belt guard, and
bottom plate as described in Figs. 3-27
through 3-30.
G
H
Page 13
13
Lubrication
The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do not
add lubricant to motor bearings.
The agitator is equipped with two ball
bearings that should be lubricated
periodically by a Hoover Factory
Service Center or an Authorized Hoover
Warranty Service Dealer (Depot).
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by:
•checking the Yellow Pages under
“Vacuum Cleaners - Household” OR -
•checking the list of Factory Service
Centers provided with this cleaner
OR -
•calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only)
OR -
•checking the Service section of The
Hoover Company on-line at
www.hoover.com
Do not send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton,
Ohio 44720, Phone: 330-499-9499.
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect it
from overheating.
When the thermal protector activates,
the cleaner will stop running. If this
happens, proceed as follows:
1. Turn the cleaner OFF and discon-
nect it from the electrical outlet.
2. Check dirt cup pre-filter, HEPA
cartridge filter and secondary and final
filters for dirt accumulation.
3. Refer to “Clearing blockages”
section.
4. When cleaner is unplugged and
the motor cools for 30 minutes, the
thermal protector automatically resets
and cleaning may continue.
If the thermal protector continues to
activate after following the above steps,
your cleaner may need servicing (see
“Service” section).
Hoover Cleaning
Performance
This Hoover Cleaning Performance System is for comparing the relative progressive performance of Hoover
uprights only and not for comparison
with any other brands. The majority of
this rating is based upon the ASTM
International Carpet Cleaning Effectiveness Test (ASTM Test F608). Other performance factors include Hose Power
(ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Cleaning Width, and Air Filtration.
4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse or tripped breaker
•
Replace fuse or reset breaker
• Thermal protector activated
•
Allow cleaner to cool for 30 minutes
(this will reset the thermal protector) (see
pg. 13).
Problem: Cleaner won’t pick up
Possible cause
Possible solution
• Broken or worn belt
•
Replace belt
• Agitator brush roll worn
•
Replace brush roll
• Dirt cup full
•
Empty dirt cup
• Incorrect carpet height setting
•
Move nozzle control knob to lower
setting
• Blockage in air flow passage
•
Clear blockage
• HEPA cartridge filter clogged
•
Clean HEPA cartridge filter by either
tapping the side of the dirt cup or
removing the cartridge filter as described in the “Filter assembly”
section.
• Pre-filter clogged
•
Clean pre-filter as described in
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering parts.
(The model number appears on the bottom of the cleaner.)
Continued
➜
“Filter assembly” section.
• Dirt cup not properly installed and
latched
•
Position dirt cup properly and lock
latch (Fig. 3-4).
• Dirt cup lid not positioned properly
or missing
•
Ensure that dirt cup lid is properly
positioned.
• Filter assembly not assembled
properly
•
Ensure that filter assembly is
positioned properly (Figs. 3-8 to 3-10).
Problem: Cleaner hard to push
Possible cause
Possible solution
•
Incorrect carpet height setting
•
Move nozzle control knob to a
higher setting
Problem: Cleaning tools won’t pick up
Possible cause
Possible solution
• Cleaner handle not in upright
position
•
Ensure that cleaner handle is locked in
upright position.
•
Blockage in hose
•
Clear blockage.
Problem: Visible dirt leaking through
final filter
Possible cause
Possible solution
•
Filter assembly not installed
properly
•
Remove filter assembly from dirt cup
and ensure that HEPA cartridge filter is
properly attached to pre-filter screen
and that entire filter assembly is
properly repositioned inside dirt cup.
(Figs. 3-5 through 3-10).
Problem: Dirt inside dirt cup stops
spinning
Note: Heavy debris may settle to the
bottom of the dirt cup and prevent the
dirt from spinning without affecting
cleaning performance. The cleaner can
continue to be used even if the dirt is not
spinning inside the dirt cup.
However, if the dirt does stop spinning
AND there is a noticeable decrease of
performance, check the items under
“Cleaner won’t pick up”.
Problem: Powered hand tool brush
roll won’t turn
Possible cause
Possible solution
•
Too much pressure being applied to
tool
•
Continue using tool applying
light
pressure.
•
Blockage in turbine channel
•
Remove blockage.
Page 14
14
4-1
4-2
Full Two Year
Warranty
(Domestic Use)
Your HOOVER®appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of two full years from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating
condition during the warranted period.
This warranty applies when the
appliance is purchased in the United
States including its territories and
possessions, or in Canada or from a
U.S. Military Exchange. Appliances
purchased elsewhere are covered by a
limited two year warranty which covers
the cost of parts only. This warranty
does not apply if the appliance is used
in a commercial or rental application.
Warranty service can only be obtained
by presenting the appliance to one of
the following Authorized Warranty
Service outlets. Proof of purchase will
be required before service is rendered.
1. Hoover Factory Service Centers
2. Hoover Authorized Warranty
Service Dealers (Depots)
For an automated referral of
authorized service outlets in the
U.S.A., phone 1-800-944-9200 OR
visit The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state
(or province).
If further assistance is needed, or if
there are questions concerning this
warranty or the availability of warranty
service outlets, write or phone the
Consumer Response Center, The
Hoover Company, 101 East Maple St.,
North Canton, Ohio 44720.
Phone 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario, L7R 4A8.
Phone 1-800-263-6376.
Check dirt duct
2. Remove screws on lower back of
cleaner handle (A) and remove lower
dirt duct (B).
3. Clear blockage from dirt duct
sections.
Checking under bottom plate
4. Turn cleaner OFF and unplug.
5. Remove bottom plate, belt and
agitator (see “The belt” section).
Look into opening (C) for blockages and
remove.
6. Remove agitator shield (see Fig. 3-20)
and remove any loose debris which may
have accumulated under it.
4-3
D
A
B
B
C
C. If a blockage occurs during powered
hand tool use:
1. Disconnect powered hand tool from
hose. Remove bottom plate, belt guard
and turbine as described in Figs. 3-25,
3-26 and 3-33.
Remove any blockage from turbine
channel (D).
Replace belt turbine, brush roll, belt
guard and bottom plate.
B. If a blockage occurs during tool use:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Look into hose end and remove any
blockage.
2. Check lower dirt duct for blockage
(Fig. 4-1).
• Broken or worn belt
•
Replace belt
• Low cleaner suction
•
Check items under “Cleaner suction
low”.
Problem: Smoky/burning smell
detected
Possible cause
Possible solution
•
Belt broken or stretched
•
Replace agitator brush roll belt as
described in Fig. 3-17 through 3-27 in
the Maintenance section.
Clearing blockages
Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due to a
blockage in the system. Refer to the following steps to check for blockages
continuing with each step until the
blockage is found:
A. If a blockage occurs during floor
cleaning:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Check fullness of dirt cup and filter
assembly; empty cup and clean filters if
needed.
Page 15
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