HOOVER®
Thank you for
your purchase!
Bagless Upright
®
This product was designed for
easy assembly (see page 3)
www.hoover.com
ENGLISH ➜ pp. 1-14
ESPAÑOL ➜ pág. 15-22
FRANÇAIS ➜ p. 23-30
Owner’s Manual
2
Thank you for choosing a HOOVER® product.
Please enter the COMPLETE model and serial numbers in the spaces provided.
The numbers are located on the bottom of your cleaner.
Model_________________________________________
Serial number_________________________________________
Hint: Attach your sales receipt to this owner’s manual.
Verification of date of purchase may be required for warranty service
of your HOOVER product.
Be sure to fill out and return the product registration card included with your
cleaner (see back cover).
Contents
Assembling Cleaner..........................3-4
How to use ............................................5
Cleaner Description ..........................5
Cleaning Tools ................................7-8
If You Have a Problem........................13
Clearing Blockages ........................13
Important Safeguards ..........................2
Maintenance
Authorized Service ..........................12
Cleaning Filters............................9-10
Emptying Dirt Cup ............................8
Lubrication ......................................12
Replacing Agitator Brush Roll ......12
Replacing Belt..................................11
Replacing Headlight ..................10-11
Thermal Protector ..............................12
Warranty ..............................................14
Important Safeguards
When using an electrical appliance, always follow
basic precautions, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE
Warning:To reduce the risk of fire, electric shock, or injury:
• Do not use outdoors or on wet surfaces.
• Close supervision is necessary when any appliance is used by or near children.
Do not allow vacuum cleaner to be used as a toy or to run unattended at any time.
• Keep hair, loose clothing, fingers, feet and all parts of body away from openings,
rotating agitator and other moving parts. Do not operate cleaner in bare feet or
when wearing open toe shoes or sandals.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or
hot ashes.
• Do not use to pick up flammable or combustible materials such as gasoline or fine
wood sandings or use in areas where they may be present.
• Avoid picking up hard, sharp objects with the cleaner. They may damage the
cleaner.
• Always turn off this appliance before connecting or disconnecting hose.
• Do not use without dirt cup or filters in place. Empty dirt cup and clean filters fre
quently when picking up very fine materials such as powder.
• Use extra care when cleaning on stairs.
• Do not put any object into openings. Do not use with any opening blocked; keep
free of dust, lint, hair, or anything that may reduce air flow.
• Do not pull or carry by cord, use cord as a handle, close door on cord or pull cord
around sharp edges or corners. Do not run appliance over cord. Keep cord away
from heated surfaces.
• Always disconnect cord from electrical outlet before servicing the cleaner.
• Unplug cleaner when not in use. Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord. Never
handle plug or appliance with wet hands.
• The use of an extension cord is not recommended.
• Do not use with damaged cord or plug. If appliance is not working as it should, has
been dropped, damaged, left outdoors, or dropped into water, take it to a Hoover
Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot).
• Use vacuum cleaner only for its intended use as described in the instructions.
Use only attachments recommended by The Hoover Company; others may cause
hazards.
Save these instructions!
© 2002 The Hoover Company
www.hoover.com
Review this manual before
operating cleaner
3
1. Cleaner Assembly
If you need any assistance:
Visit our website at www.hoover.com. Click on the “Service” button
to find the service outlet nearest you OR
Call 1-800-944-9200 for an automated referral of service outlet
locations (U.S. only) OR
Call 1-330-499-9499 to speak with a representative in our Consumer
Response Center.
Please do not return this product to the store.
Carton contents
Empty carton. Find the parts shown
before disposing of packing materials.
A. Handle section
B. Cleaner body
C. Hose, cleaning tools and wands
D. Handle bolts and nuts packet (in
bag with owner’s manual)
Continued
➜
1-1
A
A
C
D
B
Attach handle
1-2
1-3 1-4
Remove tape and remove dirt cup from
cleaner body.
Switch (A) should be in OFF position.
Slide handle onto cleaner body. Push bolts into holes on back of handle.
C
4
Align end of hose with projections
(A) over slots (B) in dirt duct.
Slide hose into duct (B) and twist
hose to lock it into place.
Snap ends of dusting brush (A),
crevice tool (B) and furniture nozzle
(C) into clips as shown.
1-10
1-5
1-8
1-6
1-7
1-9
1-12
Place nuts in recessed areas on
front of handle. Hold each nut in
place while tightening each bolt
securely with a Phillips screw driver.
A
B
B
A
C
D
B
E
D
Place bottom of cup into cleaner.
Pivot cup and snap in place.
Position cord on back of cleaner as
shown and press cord into clip.
1-11 1-13
Place smaller unridged end of wand
into bottom of rack. Snap wand into
clip. Repeat with other wand.
Attach hose
Position tools
Note: Hose must be connected as shown for
all operations.
Lift hose tube cover (C).
Position hose over hose hook (D)
and into hose tube (E).
The crevice wand is packed inside
one of the extension wands. Place it
inside a wand for storage on the
cleaner as well.
5
Continued
➜
1. Handle
2. Cord hooks: wrap cord
around hooks for storage.
The top hook rotates right
or left for easy cord
release.
3. Hose
4. ON/OFF switch: located
on left rear corner of
cleaner body
5. Carrying handle
6. Stair cleaning handle:
located on lower edge of
dirt cup.
7. Handle release lever: step
on lever to lower handle to
operating or low positions.
8. Headlight
9. Nozzle control knob: slide
knob to correct setting for
height of carpet being
cleaned.
10. Furniture guard: helps
prevent cleaner from
marking furniture.
11. Wands
12. Final filter exhaust
13. Dusting brush
14. Crevice tool
15. Furniture nozzle
16. Long crevice wand:
stores inside wand
17. Hose hook
18. Dirt cup latch
19. Dirt cup lid
20. Dirt cup
21. Dirt cup handle
22. Main filter (inside
cup)
23. Pre-filter assembly
(inside cup)
Cleaner description
A
2. How to use
Operate cleaner only at
voltage specified on data
plate on bottom of
cleaner.
This cleaner is intended
for household use.
Polarized plug
To reduce the risk of electric shock, this
appliance has a polarized plug (one
blade is wider than the other). This plug
will fit in a polarized outlet only one way.
If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit,
contact a qualified electrician to install the
proper outlet. Do not change the plug in
any way.
ON-OFF switch
Plug cord into electrical outlet.
To turn cleaner ON, push switch (A) toward
front of cleaner.
To turn cleaner OFF, push toward back of
cleaner.
2-2
2-1
1
2
2
13
5
8
11
18
19
14
12
10
9
6
7
22
20
21
15
4
23
3
17
16
Handle positions
The handle of your cleaner has three
positions; upright for storage and when
using cleaning tools; operating posi-
tion for general operation on carpet
and floors; low for reaching under low
furniture. Step on handle release lever
to lower handle.
2-3
Handle position
For ease in sliding knob, place handle
in the upright position (C).
The nozzle will not move into the
adjusted position until the cleaner
handle is lowered to the operating
position (D).
Settings
For maximum cleaning performance,
the following carpet height settings are
recommended.
• Lowest setting: for all types of carpet
and hard floors.
Note: If the cleaner is difficult to push,
slide knob to the next higher setting.
• Higher settings: for very deep pile
carpet where easier pushing effort is
desired, while maintaining good cleaning
performance.
Cleaning lightweight
flexible rugs
Stand on one end of rug and move
cleaner toward other end or edge.
Before reaching edge, push down on
handle. This will lift up the nozzle (front
of cleaner) as shown and will prevent
rug from clinging to cleaner. Continue to
lift up nozzle so that when you have
reached the edge, it is completely off
the rug. Move cleaner back to start
again, lower nozzle, and use only forward strokes.
6
Carpet height
adjustment
The cleaning of carpet and rugs takes
place at the nozzle (A).
When it is necessary to raise and lower the
nozzle for various carpet pile heights, slide
the nozzle control knob (B) to the desired
setting.
2-9
Carrying handle
Use the carrying handle to lift the
cleaner.
Transporting cleaner
Put handle in upright position. Tilt
cleaner back on rear wheels. Push
forward.
2-4
2-5
2-6
2-7
2-8
B
D
Hard
Floor
High
C
A
7
Edge cleaning
Edge cleaning is provided on both sides
of the nozzle to remove dirt in carpet
near baseboards and furniture.
Guide either side of nozzle parallel to
edge of carpet or furniture.
Cleaning tools
Tools allow for cleaning surfaces above
the floor and for reaching hard to clean
areas.
The cleaner is ready for tool use when
handle is in upright position.
CAUTION: Agitator continues to
rotate while cleaner handle is in
upright position. Avoid tipping cleaner or setting it on furniture, fringed
area rugs or carpeted stairs during
tool use.
How to clean tools
To clean the hose, wipe off dirt with a
cloth dampened in a mild detergent.
Rinse with a damp cloth.
Cleaning tools may be washed in warm
water with a detergent. Rinse and air dry
before using.
2-10 2-11
2-13
C
A
B
D
E
G
F
Select proper tool
C. Dusting brush may be used for
carved furniture, table tops, books,
lamps, lighting fixtures, venetian blinds,
baseboards, shutters, and registers.
D. Furniture nozzle may be used for
upholstered furniture, draperies, mattresses, clothing, automobile interiors,
and carpeted stairs.
E. Crevice tool may be used in tight
spaces, corners and along edges in
such places as dresser drawers, upholstered furniture, stairs and baseboards.
F. Crevice wand (stores inside extension wand) can be used in tight spaces,
corners and along edges in such places
as dresser drawers, upholstered furniture, stairs and baseboards. It can also
be used for extra reach with the dusting
brush and/or extension wand.
G. Extension wands are used to give
extra length to your hose. Use it with any
of the above tools.
2-12
Stair cleaning
A stair cleaning handle has been
designed for ease in using your cleaner
on stairs. With handle in operating position, place fingers under edge of stair
cleaning handle and guide cleaner with
other hand on upper handle.
As an alternative, you may use the hose
and furniture nozzle for stair cleaning.
Clean from bottom to top.
When using cleaning tools, the agitator will continue to rotate.
CAUTION: To avoid personal injury or
unnecessary wear to carpet, and to
prevent the cleaner from falling,
always place it at the bottom of the
stairs.
Remove hose
When using cleaning tools, cleaner
handle should be in the upright position. Also, turn cleaner OFF before
disconnecting and connecting hose
to hose tube (A).
To use hose, lift hose end as shown.
Lower cover (B) onto hose tube. When
you are finished cleaning with the tools,
be sure to lift cover from hose tube
and reposition hose end into tube.
3. Maintenance
When to empty
It is recommended that the dirt cup be
emptied before the dirt reaches the dirt
opening on back of dirt cup (Fig. 3-1) or
after every use if preferred.
CAUTION: Very fine materials, such
as face powder or cornstarch, may
seal the filter and cause loss of suction. When using the cleaner for this
type of dust, empty the cup and clean
the filters often.
How to empty
Disconnect cleaner from electrical
outlet. Do not use the cleaner without
dirt cup or filters in place.
Remove cup - Squeeze dirt cup
latch. Pull cup forward.
8
2-14
Familiarize yourself with these home
maintenance tasks as proper use and
care of your cleaner will ensure continued cleaning effectiveness.
Dirt cup
The dirt cup assembly consists of the
following parts:
Lid (A)
Dirt Cup (B)
Pre-filter Assembly (C)
Main Filter (D)
(behind pre-filter)
Dirt Opening (E)
While the cleaner is in operation, the
pre-filter assembly screen will stop
larger debris from entering the main filter
chamber. This larger debris will be seen
collecting in the left side of the dirt cup.
The main filter will collect fine particles
that have passed through the pre-filter
assembly screen.
2-16
2-15
3-1
3-2
3-3
H
Attach wand and tools
Attach tool or wand to the hose (H) by
pushing it firmly into hose.
Attach second wand or tool to the wand in
the same manner.
Twist wand or tool slightly to tighten or
loosen the connection.
Extra reach hose
(available at additional cost)
The extra reach hose provides you with a
20 foot reach to allow easier cleaning of
stairs and hard to reach places. Follow the
steps below for attaching and detaching
hose.
Push ON/OFF switch to OFF position.
Remove regular hose from cleaner.
Align end of extra reach hose with projec-
tions (I) over slots (J) in dirt duct.
Slide hose into slots (K) and twist hose
to lock it into place.
To detach hose, reverse procedure.
Attach wands or tools to the other end of
hose.
Empty cup - Remove lid.
Note: It is not necessary to remove the
main filter or the pre-filter assembly to
empty the dirt cup.
Tap side of cup until no more dust particles fall from the main filter.
Replace cup - Replace dirt cup lid.
Place bottom of cup into cleaner. Pivot
cup and snap into place.
I
A
B
C
D
E
J
K
3-4
9
3-10
3-6
3-5
3-7
3-8
3-9
3-11
Pull up on pre-filter assembly. Slide it out
of cup.
Replace dirt cup.
Filter assembly
How to clean filter
assembly
Remove dirt cup and dirt cup lid as
described in “How to empty dirt cup”.
Pivot pre-filter assembly toward center of
cup.
Remove main filter from pre-filter
assembly.
The screen (C) can be cleaned with a
soft brush or rinsed with water.
Do not rinse or wash the main filter.
Slide pre-filter assembly all the way to
bottom of cup.
Pivot pre-filter assembly and snap in
place.
Replace dirt cup lid.
If lid will not close completely, the
pre-filter assembly is not positioned
correctly.
Lay filter on top of pre-filter. Make sure
all filter pleats are inside the edges of
the pre-filter. Press on filter gasket (F)
until 4 tabs (G) (2 on either side of filter)
are set in the slots (H) on the pre-filter.
Be careful not to press the filter gasket
below the pre-filter edge.
Bend filter to open pleats.
Tap edges of filter until dust particles
stop falling from filter.
Do not tap the soft, pleated part of the
filter. It could damage the filter.
G
F
C
G
Remove lens - Disconnect clean-
er from electrical outlet.
Using a screwdriver, remove the two
screws as shown and lift off lens.
3-16
3-15
10
Secondary and final
filters
Cleaning secondary filter
Disconnect cleaner from electrical
outlet.
The secondary filter (G), located underneath the retainer in the bottom of cleaner cavity, protects the motor from dirt
particles.
If filter becomes dirty, remove dirt cup
(Fig. 3-2). Remove screw and pull
retainer out. Lift out filter.
Hand wash filter in cold water with mild
detergent, then air dry.
Reposition dry filter, retainer and screw.
Replace dirt cup.
Should you want to replace this filter, ask
for HOOVER part No. 38765019.
3-13
Cleaning final filter
The final filter assists in returning clean
air to the room.
To remove this filter when it becomes
dirty, remove dirt cup and pull down top
of filter.
Check agitator shield
Because your cleaner picks up so well,
we strongly recommend you check for
debris accumulation under the agitator
shield each time you clean the filters.
Removing debris under the shield will
help maintain your cleaner’s excellent
pick up and suction. Remove debris as
follows:
1. Disconnect cleaner from electrical
outlet.
2. Check for dirt accumulation by removing bottom plate (Fig. 3-18), removing
agitator (Fig. 3-19), and lifting agitator
shield (Fig. 3-22).
3. Remove any debris and replace
shield, agitator and bottom plate (Figs.
3-22 to 3-24).
3-14
Removing and replacing filter
Lift out filter (H) and hand wash it in cold
water with mild detergent.
Let filter air dry and reposition it on the
side of cleaner.
Reposition dirt cup.
Should you want to replace this filter, ask
for HOOVER part No. 43613026.
Do not operate cleaner without any of
the filters in place.
Headlight replacement
What to buy
This cleaner uses a 12 volt, wedge base
type 912 bulb, HOOVER part No.
27313101.
Install bulb - Pull old bulb straight
out of socket. Push new bulb straight
into socket until locked in place
Excessive force is not required.
H
3-12
11
Continued
➜
3-17
3-18
Remove agitator brush roll
Remove agitator and used belt.
Discard used belt.
Replace lens - Reposition lens and
secure with the two screws.
How to replace
Disconnect cleaner from electrical
outlet.
Remove bottom plate
Place handle in low position and turn
cleaner over so bottom side is up.
Remove the 4 screws as shown with a
Phillips screwdriver.
Lift off bottom plate (I).
Install new belt
With lettering on outside of belt and
positioned as shown in box on (J), slide
new belt over motor pulley (K).
3-19
3-22
3-20
3-23
3-21
K
L
M
I
N
J
O
P
Replace agitator brush roll
Insert agitator through belt and place
belt in belt guide (L) on agitator.
Should the agitator shield (M) become
dislodged while replacing the belt or the
agitator, reposition it as shown noting the
placement of its belt guide (N).
Replace bottom plate
Reposition bottom plate and 4 Phillips
head screws. Tighten screws securely.
Belt replacement
The belt on your Hoover cleaner causes
the agitator to rotate and is important for
the effective operation of the cleaner.
The belt is located under the bottom
plate of the cleaner and should be
checked from time to time to be sure it is
in good condition.
When to replace
Disconnect cleaner from electrical
outlet.
To check belt, remove bottom plate as
shown in “How to replace”. Replace belt
if it is stretched, cut or broken.
What to buy
To assure effective operation, use only
genuine HOOVER belts with your
cleaner. When purchasing a new belt,
ask for HOOVER part No. 38528033
(belt package part number 40201160).
Secure agitator
Grasp agitator firmly and fit it into position by first sliding end opposite the belt
into the rectangular slot (O) on side of
cleaner.
Pull other side of agitator (P) into place.
Turn agitator making sure belt is not
pinched between agitator and agitator
shield.
12
3-24
3-25
The agitator brush roll
When to replace
When agitator brushes are worn, the
agitator should be replaced.
To check condition of brushes, discon-
nect cleaner from electrical outlet.
Move edge of a card across bottom
plate while turning agitator. To maintain
cleaning effectiveness, replace agitator
if brushes do not touch card.
What to buy
Your cleaner requires either a 13” or 15”
agitator. When purchasing a new agitator, ask for one of the following:
13” - HOOVER part No. 48414110
15” - HOOVER part No. 48414115.
How to replace
Disconnect cleaner from electrical
outlet.
Remove bottom plate, belt and agitator
following directions in “The belt” section
beginning with Fig. 3-18.
Discard old agitator.
Continue following the directions in “The
belt” section to reposition belt, new
agitator and bottom plate.
Installing groomers
Lift off both old edge groomers and slide
new edge groomers into position as
shown.
Reposition bottom plate and secure with
(4) Phillips head screws.
Thermal protector
An internal thermal protector has been
designed into your cleaner to protect it
from overheating.
When the thermal protector activates,
the cleaner will stop running. If this
happens, proceed as follows:
1. Turn the cleaner OFF and discon-
nect it from the electrical outlet.
2. Check secondary and final filters for
dirt accumulation.
3. Refer to “Clearing blockages”
section.
4. When cleaner is unplugged and
the motor cools for 30 minutes, the
thermal protector automatically resets
and cleaning may continue.
If the thermal protector continues to
activate after following the above steps,
your cleaner may need servicing
(see“Service” section).
Lubrication
The motor is equipped with bearings
that contain sufficient lubrication for the
life of the motor. The addition of lubricant
could cause damage. Therefore, do not
add lubricant to motor bearings.
The agitator brush roll is equipped with
two ball bearings that should be lubri-
cated periodically by a Hoover Factory
Service Center or an Authorized Hoover
Warranty Service Dealer (Depot).
Edge groomer
replacement
When to replace
The edge groomers, located on both
sides of the nozzle, should be replaced
when they are worn.
What to buy
When purchasing edge groomers, ask
for HOOVER part No. 39511004.
How to replace
Disconnect cleaner from electrical
outlet.
Remove bottom plate as described in
“The belt” section (Fig. 3-18).
D
13
Clearing blockages
Disconnect cleaner from electrical
outlet.
Low suction or pick up may be due to a
blockage in the system. Refer to the following steps to check for blockages
continuing with each step until the
blockage is found:
Turn cleaner OFF and disconnect from
electrical outlet.
1. Check fullness of dirt cup and filter
assembly; empty cup and clean filters if
needed.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate
the nearest Hoover Factory Service
Center or Authorized Hoover
Warranty Service Dealer (Depot) by:
•checking the Yellow Pages under
“Vacuum Cleaners - Household” OR -
•checking the list of Factory Service
Centers provided with this cleaner
OR -
•checking the Service section of The
Hoover Company on-line at
www.hoover.com OR -
•calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only).
Do not send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton,
Ohio 44720, Phone: 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when
requesting information or ordering parts.
(The model number appears on the
bottom of the cleaner.)
4. If you have a
Hoover cleaning
performance
This Hoover Cleaning Performance System is for comparing the relative progressive performance of Hoover
uprights only and not for comparison
with any other brands. The majority of
this rating is based upon the ASTM
International Carpet Cleaning Effectiveness Test (ASTM Test F608). Other performance factors include Hose Power
(ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Cleaning Width, and Air Filtration.
4-2
A
C
B
Check airflow path
4. Plug cleaner in and turn ON. Check
for suction at end of hose (B).
a. If there is suction, continue with
step 5.
b. If there is no suction, check for
blockage in hose and dirt tube as
follows:
1) DIsconnect hose from dirt duct
(D) by reversing procedure for
“Attach hose” (Fig. 1-8 and 1-9).
2) Clear out hose.
4-1
Check dirt duct
2. Remove dirt cup, look in duct (A).
3. Clear blockage from dirt duct.
4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in
•
Plug unit in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse or tripped breaker
•
Replace fuse or reset breaker
• Thermal protector activated
•
Allow cleaner to cool for 30 minutes
(this will reset the thermal protector)
(see pg. 12).
Prob
Problem: Cleaner won’t pick up
Possible cause
Possible solution
• Broken or worn belt
•
Replace belt
• Agitator brush roll worn
•
Replace brush roll
• Dirt cup full
•
Empty cup
• Incorrect carpet height setting
•
Move nozzle control knob to lower
setting
• Blockage in air flow passage
•
Clear blockage
• Main filter clogged
•
Clean main filter by either tapping the
side of the dirt cup or removing the filter
as described in the “Filter assembly”
section
• Pre-filter clogged
•
Clean pre-filter as described in “Filter
assembly” section
• Dirt cup not properly installed
•
Position dirt cup properly and snap in
place (Fig. 3-4)
• Dirt cup lid not positioned properly
or missing
•
Ensure that dirt cup lid is properly
positioned
• Filter assembly not installed
properly
•
Ensure that pre-filter assembly and
main filter are positioned properly (Figs.
3-9 to 3-10)
Problem: Cleaner hard to push
Possible cause
Possible solution
•
Incorrect carpet height setting
•
Move nozzle control knob to a
higher setting
Problem: Cleaning tools won’t pick up
Possible cause
Possible solution
•
Dirt cup not properly installed
•
Position dirt cup properly and snap in
place (Fig. 3-4)
• Blockage in hose
•
Clear blockage
Problem: Visible dirt leaking through
final filter
Possible cause
Possible solution
•
Filter assembly not installed
properly
•
Ensure that pre-filter assembly and
main filter are positioned properly
14
Full One Year
Warranty
(Domestic Use)
Your HOOVER®appliance is warranted
in normal household use, in accordance
with the Owner’s Manual against original
defects in material and workmanship for
a period of one full year from date of
purchase. This warranty provides, at no
cost to you, all labor and parts to place
this appliance in correct operating
condition during the warranted period.
This warranty applies when the
appliance is purchased in the United
States including its territories and
possessions, or in Canada or from a
U.S. Military Exchange. Appliances
purchased elsewhere are covered by a
limited one year warranty which covers
the cost of parts only. This warranty
does not apply if the appliance is used
in a commercial or rental application.
Warranty service can only be obtained
by presenting the appliance to one of
the following Authorized Warranty
Service outlets. Proof of purchase will
be required before service is rendered.
1. Hoover Factory Service Centers
2. Hoover Authorized Warranty
Service Dealers (Depots)
For an automated referral of
authorized service outlets in the
U.S.A., phone 1-800-944-9200 OR
visit The Hoover Company on-line at
www.hoover.com
This warranty does not cover pick up,
delivery, or house calls; however, if you
mail your appliance to a Hoover Factory
Service Center for warranty service,
transportation will be paid one way.
While this warranty gives you specific
legal rights, you may also have other
rights which vary from state to state
(or province).
If further assistance is needed, or if
there are questions concerning this
warranty or the availability of warranty
service outlets, write or phone the
Consumer Response Center, The Hoover
Company, 101 East Maple St., North
Canton, Ohio 44720.
Phone 330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario, L7R 4A8.
Phone 1-800-263-6376.
4-3
E
Checking under bottom plate
6. Turn cleaner OFF and unplug.
7. Remove bottom plate, belt and agitator (see “The belt” section).
Look into opening (E) for blockages and
remove.
8. Remove agitator shield (see Fig. 3-21)
and remove any loose debris which may
have accumulated under it.
3) Look into (D) and remove blockage.
5. Check connection at hose tube (C);
remove any blockage.
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