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®
USER
INSTRUCTIONS
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User manual - This c leaner should o nly be
used for its inten ded purpose as de scribed in
these instru ctions. Ensure th at these are fully
understood before operating this appliance.
Only use attachments recommended or
supplied by Ho over.
When using cleaning tools, ensure that the
cleaner is kept in th e upright (parked)
position. Thi s will avoid possib le damage to
the carpet or f loor coveri ng. When cleanin g
stairs, DO NOT po sition the cle aner above
you.
STATIC ELECTRICITY. Some carpets ca n
cause a small buil d up of static electrici ty. Any
static discha rge is not hazard ous to health.
DO NOT use your clean er out of doors or
on any wet surfac e or for wet pick up.
Keep hands, feet, lo ose clothing an d hair
away from rotatin g brushes.
DO NOT pick up hard o r sharp object s,
matches, hot ashe s, cigarette en ds or other
similar items.
DO NOT pick up fl ammable liquids su ch as
cleaning fl uids, petrol, etc or t heir vapours.
Congratulations on the purchase of your
new Hoover Jazz.
This highly advanced machine - with new
technology unique to Hoover - makes
cleaning easier and more efficient.
You’ll find it kinder to your carpets - and
to you!
Please take the time to read this manual
carefully.
You’ll then be ready to make the most of
the special features only the new Hoover
Jazz can offer!
This appliance is double-insulated and must not
be earthed.
The plug is fitted with a 13 amp fuse.
IMPORTANT:The wires in the mains lead are
coloured in accordance with the following
code:
Blue - NEUTRAL
Brown - LIVE
In the unlikely event that any item is missing or you experience any problems with the product,
DO NOT TAKE IT BACK TO THE SHOP
Please contact the Hoover customer helpline:
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Should any faults occur with your cleaner during the first 12 months, contact the Hoover Customer
Helpline on the number above.
If you are having difficulty in obtaining filters or any other accessories for your cleaner contact the
Hoover Customer helpline or order online at www.hooverspares.com
IMPORTANT SAFETY REMINDERS
Aerosol sprays m ay be flammable. DO
NOT spray near cleaner.
SUPPLY CORD. DO NOT run over the
supply cord wh en using your clean er or
remove the plug by pulli ng on the supply
cord.
FAULTS. DO NOT continue to use your
cleaner if it app ears to be faulty. If the su pply
cord is damage d stop using the cle aner
IMMEDIATELY. The supply cord must be
replaced by an authorised Hoover service
engineer to avoid a sa fety hazard.
AFTER USE. S witch the clea ner off and
remove the plug fro m the electri city supply.
Always switch of f and remove the plug before
cleaning the appliance or attempting any
maintenance task.
Safety with ch ildren, elderl y or the infirm: Do
not let children p lay with the applian ce or its
controls. Pl ease supervi se the use of the
appliance by older children, the elderly or the
infirm.
HOOVER SERVIC E. To ensure the contin ued
safe and eff icient operat ion of this applian ce
we recommend t hat any servic ing or repairs
are only carr ied out by an author ised Hoover
service engineer.
WARNING!
ELECTRICITY CAN BE
EXTREMELY DANGEROUS
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Effortless
cleaning
with your
new Hoover
Jazz...
When first unpacking your
cleaner please check all items are
included:
Cleaner body
Handle
Extension tube
Crevice Tool
Dusting Brush
Hose Hook
Pet Hair & Allergen Remover*
Hard Floor Caresse Nozzle*
(*Certain models only)
If any parts are missing contact
your retailer or call the Hoover
helpline on 08444 995 599
PET HAIR &
ALLERGEN
REMOVER*
HARD FLOOR
CARESSE
NOZZLE*
EXTRA LONG
HOSE HOOK*
HOSE
CORD STORAGE
HOOK
HOSE HOOK/
CARRY HANDLE
POWER CORD
EXTENSION TUBE
/CREVICE TOOL
DUSTING
BRUSH
CLEANER
RELEASE
PEDAL
ON/OFF
BUTTON
HANDLE
BIN RELEASE
DUST
CONTAINER
EXHAUST
FILTER
CARPET CARE
CONTROL
SELECTOR
HOSE
CONNECTOR
* Certain models only
* Certain models only
GETTING TO KNOW YOUR CLEANER
WASHABLE
PRE MOTOR FILTER
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PREPARING YOUR CLEANER
Insert the handle into the body
of the cleaner.
Screw handle in place with the
screws provided.
Attach and screw hose hook in
place.
Attach turbo nozzle to the
cleaner.
Wrap hose around hose
hook.
Connect hose to the main
ody of the cleaner.
Attach the extension tube/crevice
tool to cleaner.
Attach the dusting brush to
the cleaner.
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* Certain models only.
1
2
6
5
3
7 8
4
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CARPET CARE CONTROL SELECTOR
The carpet care control selector raises and lowers the
height of the foot.
For typical carpets, the best carpet cleaning is achieved
by setting the selector to the SHORT PILE position.
For all other types of carpet try various settings until you
get the best result for your carpet.
Ensure that the cleaner is in an upright (parked) position.
Rotate knob to position best suited to depth of carpet pile.
Note: Using this cleaner for loop carpets or carpets
with pile greater than 30mm is not recommended.
Please consult the floorcare/carpet manufacturer’s
recommended cleaning instruction before vacuuming.
!
IMPORTANT! When cleaning hard floors
such as vinyl or linoleum, move the selector
knob to the LONG PILE position. Failure to
do so may cause damage to the floor
surface.
CLEANER RELEASE CLEANER STORAGE
Unlock the cleaner by pressing down on the pedal
with your foot.
Turn the cleaner off and remove the plug. Wrap the
cord around the cord storage hooks.
For quick release of the full length of the power cord,
rotate the top storage hook.
POWER SWITCH
To switch the cleaner on or off press down on the
pedal with your foot.
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* Certain models only.
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CLEANING TOOLS*
* Certain models only
!
IMPORTANT! When using cleaning tools, the cleaner must be kept in the upright position,
particularly when cleaning stairs. The nozzle height should also be set to tool mode.
Remove the hose from the foot. Remove the extension tube. Slide the crevice tool out of the
extension tube.
Attach extension tube to the
end of the hose.
Fit the crevice tool or dusting
brush to the extension tube or
hose.
Fit the pet hair & allergen
remover*Fit the hard oor
caresse nozzle* to the crevice
tool.
Crevice Tool
For corners and hard to reach areas.
Dusting Brush
For bookshelves, frames, keyboards and other delicate areas.
Pet Hair & Allergen Remover*
The pet hair & allergen remover is ideal for removing pets hairs. DO NOT touch the rotating brush.
Hard Floor Caresse Nozzle*
The hard oor nozzle is ideal for cleaning delicate surfaces.
All accessories can t onto the end of the exible hose or end of the extension tube. Combine accessories
depending on use.
1
4
2
5
3
6
CLEANING THE STAIRS
LONGER LENGTH HOSE HOOK*
It is dangerous to place the cleaner above you when
cleaning stairs.
ALWAYS work with the cleaner below you. Ensure it is
positioned up against the bottom step.
For longer length hose*. Use the upper hose hook for
storage.
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EMPTYING THE DUST CONTAINER
Hold the container
over the bin and
press the bin open
button.
The dust container
door will open and
you can empty with
no contact with the
dust.
Once emptied, gently
tap or shake the
container to release
any excess dust from
the filters.
2
43
44
To remove the dust container from the
cleaner press the bin release button.
1
CLEANING THE PRE MOTOR FILTERS
Rotate the upper part of the dust bin to open.
1
Remove the lter assembly from the dust bin.
2
Separate the foam lter from the lter pack.
3
4
3
Wash both lters under hand warm water until
the water runs clean. Remove excess water by
shaking and leave to dry for 24 hours.
When completely dry reassemble and refit
filters to cleaner.
Wash the lter under hand warm water until
the water runs clean. Remove excess water by
shaking and leave to dry for 24 hours.
When completely dry reassemble and refit
filters to cleaner.
CLEANING THE EXHAUST FILTER
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Remove the dust container rotate and remove
the exhaust lter cover.
1
Remove the xhaust lter.
2
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CHANGING THE BELT OR BRUSHES CLEARING A BLOCKAGE
IMPORTANT: Switch the cleaner off and
remove the plug from the electricity supply
before dismantling cleaner
IMPORTANT: Switch the cleaner off and
remove the plug from the electricity supply
before dismantling cleaner
If your cleaner is not picking up efciently, the belt or brushes (or both) may need replacing, but rst please make
sure you have:
• Emptied the dust container
• Cleaned the lters
• Checked for blockages
Turn the cleaner over and remove 5 retaining
screws attaching the brush guard to the
base.
Remove the brush guard
Remove brush assembly and check for wear
on the belt. Loop the new belt around the motor
and brush channel.
Hold the brush assembly and stretch the belt
until the brush can be slotted back into the
cleaner housing.
Rotate the brush to ensure movement of the belt.
Refit the brush guard with 5 retaining screws.
1 4
2
3
5
6
If cleaning tools were
in use check the
cleaning tool and the
removable handle.
Check the hose by
removing it from the
cleaner, stretching it to
full length .
Turn the cleaner
over and rotate the
brushes until they
are free to rotate.
Check for a blockage in
the hose socket. Use a
flexible rod to remove
any obstruction.
Removing a blockage from
the pet hair & allergen
remover.
Open the nozzle at each
side, lift cover and remove
the blockage.
*Certain models only.
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* Certain models only.
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Genuine HOOVER Spares
Tel. 08443 712 758
www.hooverspares.com
Always replace parts with genuine Hoover spares. When ordering parts,
always quote your model number.
Hoover Customer Helpline
Should any faults occur with your cleaner during the first 12 months,
contact the Hoover Customer Helpline on the number below.
Tel: 08444 995 599
Email: customer.services@hoovercandy.com
Hoover have a computerised nationwide service network of over 500
engineers who will quickly respond to your call and guarantee your repair
for 12 months.
Environment - WEEE Directive
This appliance is marked according to the European Directive 2002/96/
EC on Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly you will help prevent
potential negative consequences for the environment and human health,
which could otherwise be caused by inappropriate waste handling of this
product.
The symbol on the product indicates that this product may not be treated as
household waste. Instead it shall be handed over to the appliance collection point for
recycling of electrical and electronic equipment.
Disposal must be carried out in accordance with the local environmental regulations
for waste disposal.
For more detailed information about treatment, recovery and recycling of this product,
please contact your local city ofce, your household waste disposal service or the
shop where you purchased the product.
Quality
BSI ISO 9001
Hoover’s factories have been independently assessed for quality. Our products are
made using a quality system which meets the requirements of ISO 9001
GUARANTEE STATEMENT
The guarantee conditions for this appliance are as defined by our representative
in the country in which it is sold. Details regarding these conditions can be
obtained from the dealer from whom the appliance was purchased. The bill of
sale or receipt must be produced when making any claim under the terms of this
guarantee.
USE ONLY HOOVER SPARES
SPARE PARTS CODE
AGITATOR Y27 35601200
BELT V33 35601222
HOSE D130 35601199
PET HAIR AND ALLERGEN
REMOVER
J44 35601064
HARD FLOOR CARESSE
NOZZLE
G135 PC 35601201
CONSUMABLES CODE
FILTER KIT
(PRE MOTOR AND EXHAUST)
U65 35601202
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WARNING
A thermal cut out switches off the cleaner to prevent
overheating if it is used when full or there is a blockage or
dirty filters. If this should happen switch off, unplug and
correct the fault.
It will take approximately 30 minutes for the cut out to
automatically reset.
User checklist
If your cleaner is not working properly run through the
following checklist.
1. Is there a working electricity supply to the cleaner?
Check with another electrical product.
2. Is the dust container full or choked with fine dust?
To empty the dust container, see instructions on P7.
3. Is the hose blocked?
To clear a blockage, see instructions on P8.
4. Is there a blockage in the cleaner base?
To clear a blockage, see the instruction on P8.
5. Are the filters blocked?
To clean filters, see the instruction on P7.
6. Is the nozzle height set correctly?
To set the carpet height selector, see the instruction on p4.
7. Are the brushes rotating correctly?
To check the brushes, see the instructions on p8.
8. Has the cleaner overheated?
If so, it will take about 30 minutes to reset.
If there is any doubt, call the Hoover customer Helpline 08444 995 599 for
advice. They may be able to assist you over the telephone.
IMPORTANT
DO NOT RUN OVER THE POWER SUPPLY CORD
AS THIS COULD DAMAGE THE SUPPLY CORD
INSULATION.
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Hoover Limited
Pentrebach
Merthyr Tydfil
Mid Glamorgan
CF48 4TU
HOOVER CUSTOMER HELPLINE
08444 995 599
© 2012 48005382 01
®
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