Hoover HWP12 User Manual
Instruction Book
Washer Dryer
®
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Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Delivery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Do’s and Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking the Product. . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Electricity supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Water supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Connecting to the cold water supply . . . . . . . . . . . . . . . . . . . . 8
Connection of the machine to the drain . . . . . . . . . . . . . . . . . 9
Moving the machine into position . . . . . . . . . . . . . . . . . . . . . 10
Adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Testing the installation . . . . . . . . . . . . . . . . . . . . . . 11
Washing and Drying advice . . . . . . . . . . . . . . . . . 12
Loading your washing machine . . . . . . . . . . . . . . . . . . . . . . . 12
Sorting the laundry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Drying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Dispenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Detergent dosage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dispensing instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Wash and Dry Options. . . . . . . . . . . . . . . . . . . . . . . 18
Automatic Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Programme Selector . . . . . . . . . . . . . . . . . . . . . . . . . 21
Special Programmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Daily Programmes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Programme Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
A Typical Wash and Dry Cycle. . . . . . . . . . . . . . . 24
Selecting the programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Starting the cycle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning and Routine Maintenance . . . . . . . . 26
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Your Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Hoovercare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
2
Contents
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Introduction
Please read and follow these instructions carefully and operate
the machine accordingly. This booklet provides important
guidelines for safe use, installation, maintenance and some
useful advice for best results when using your machine.
Keep all documentation in a safe place for future reference or
for any future owners.
Delivery information
Please check that the following items are delivered with the
appliance:
● Instruction manual
● Guarantee card
● Blanking plug
● Inlet hose & hooked end support (see Unpacking and
Installation Instructions)
● Base panel & x2 push clips
● Energy Label
Do’s
● All packaging materials used are environmentally-friendly
and recyclable. Please help dispose of the packaging via
environmentally-friendly means. Your local council will be
able to give you details of current means of disposal.
● To ensure safety when disposing of an old washing
machine disconnect the mains plug from the socket, cut
the mains power cable and destroy this together with the
plug. To prevent children shutting themselves in the
machine break the door hinges or the door lock.
● This machine is solely for domestic use, i.e. to wash, rinse
and spin dry household textiles and garments.
Don’ts
● Do not touch the appliance when hands or feet are damp
or wet.
● Do not lean on the door when loading the machine or use
the door to lift or move the machine.
● Do not use adapters, multiple connectors and or
extensions.
● Do not allow children to play with the machine or its
controls.
● Do not try to open the door when water is visible in the
drum or the door locked indicator is ON.
3
Check that no damage
has occurred to the
machine during transit.
If it has, call for service
by GIAS.
Call
08705 400 600
PLEASE NOTE
This machine only
requires a cold water
supply
If the appliance is not
running properly or
breaks down, switch it
off, disconnect the plug
from the socket, turn
off the water supply
and do not tamper with
the appliance.
Consult GIAS Service
for assistance.
Call
08705 400 600
Failure to comply with
the above can
compromise the safety
of the appliance. You
may be charged for a
service call if a problem
with your machine is
caused by misuse.
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Remove the machine from its packaging close to the final
location of the machine.
1. Cut carefully around the base of the packaging.
2. Lay the machine on its back and remove the base and the
two polystyrene spacers on each side of the machine. We
recommend that a second person assist in the lifting and
manoeuvring of the machine.
3. Return the machine to the upright position, remove the
remainder of the packaging and the central screw in the
transit bar.
4
Unpacking the product
Dispose of the packaging safely. Make sure
it is out of the reach of children, it is a
potential source of danger.
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4. Remove the four retaining screws in the transit bar and
pull out the transit bracket.
5. Take the base panel provided and fit the two self
adhesive strips by removing the backing paper on one
side and locating the strips on each side of the base
panel.
6. Tilt the machine forward and locate the base panel under
the front of the machine. Remove the remaining backing
paper from the self-adhesive strips and offer up the base
panel to the bottom of the cabinet.
5
We recommend you keep the transit bracket
and screws to protect the machine for future
transit.
The manufacturers will not be responsible
for any damage to the machine caused by
not following the instructions relating to
releasing the transit protection. The user is
responsible for all installation costs.
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7. Take the two plastic fixing clips and fix the base panel to
the base of the machine. Bring the machine back to the
upright position.
8. Cover the central hole in the rear of the machine with the
cap enclosed in the instruction bag.
Choose a location
● After the machine has been installed, ensure that the
mains plug and water supply valves are easily accessible.
● Make sure there is enough space for the machine. Select a
space at least 600mm wide and 850mm high. Also leave
enough space to open the door fully so you can load and
unload it easily.
● Keep the area underneath and around the machine free
of combustible materials such as lint, paper, rags,
chemicals etc.
6
Installation
Do not plug the
machine in and switch
it on at the mains until
the installation is
completed.
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Electricity supply
Washing machines are supplied to operate at a voltage of
230-240V, 50 Hz single phase. Check that the supply circuit is
rated to at least 13A.
The plug is already equipped with a 13A fuse which is BS 1362
ASTA approved. Any replacement must be the same rating and
specification. If the fuse cover is lost, do not use the plug until
it is replaced.
Electricity can be extremely dangerous.
This washing machine must be earthed.
The socket outlet and the plug on the appliance must be of
the same type.
Do not use multiple adapters and/or extension leads.
The wires in the mains lead are coloured in accordance with
the following codes:
Blue NEUTRAL
Brown LIVE
Green and Yellow EARTH
CE Appliance complies with European Directive 89/336/EEC,
73/23/EEC and subsequent amendments.
Water supply
● The cold water pressure should be between 0.5 and 8 bar
(0.05-0.8 Mpa).
● Do not connect the machine to a single outlet
instantaneous water heater.
● The water supply tap should be accessible when the
machine is installed.
● Before connecting the fill hose, check that the water is
running from the water supply tap to be used.
7
You may be charged for
a service call if a
problem with your
machine is caused by
incorrect installation.
If the mains cord on
this appliance is
damaged, it must be
replaced by a special
cord which is ONLY
obtainable from the
Hoover spares service.
It must be installed by a
competent person.
Call GIAS
01204 556111
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Connecting to the cold water
supply
Only one hose is required to install this machine to a cold
water supply.
Cold fill is an energy efficient system. Only the water required
to wash the laundry is heated. There is no loss of heat in the
pipeline from the hot water tank or the boiler.
If your previous machine installation was hot and cold fill
ensure that the hot tap is firmly closed to prevent leakage.
This machine has an inlet hose with a 19mm (3/4") threaded
ferrule fitted to the end, to attach between the threaded
connector on the appliance and the water supply.
Only use the new hose supplied to connect the machine and
ensure that the sealing washers are in place inside the hose
connectors.
Do not re-use old hoses which are attached to existing
installations.
Do not over-tighten the connections. Hand tight is sufficient.
Do not trap or kink the hose.
1. Connect the elbow end of the hose provided to the
threaded inlet on the back of the machine.
Grey pipe to the white threaded inlet on the machine.
2. Hand tighten the connector.
3. Connect the straight ends of the pipes to the water
supply; ensure that there are no kinks.
4. Turn on the water supply and check for leaks. If there is a
leak, turn off the water supply, disconnect the hose and
check the sealing washers are in place. Refit the hose and
turn on the water supply.
8
This Appliance
must be
connected to a
COLD WATER
supply only.
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Connection of the machine to the drain
This machine must be connected in accordance with the water supply regulations. Water byelaws
prohibit connection to a surface water drain.
Decide which plumbing option suits you best then follow the instructions below.
Option 1
Waste pipe connection (waste trap)
Fit the hooked end support to the outlet pipe. Position at least 800mm off the floor.
After removing the blanking plug or cutting the membrane from the waste system securely fix the outlet
pipe to the drainage system, using a hose clip.
Secure the hooked end support up to at least 800mm to avoid water being drawn back into the
machine.
Option 2
Into a standpipe
Ensure that the standpipe (minimum diameter 38mm) is not located near an electrical socket.
Fit the hooked end support to the outlet pipe. Install the hose into the standpipe ensuring that the pipe
is at least 500mm from the floor.
Insert the outlet pipe approximately 100mm into the standpipe.
9
All machines are tested with water prior to leaving the factory so a small
amount of water may remain in the drum and drain hose.
Flooding could occur if any part of the installation is not completed correctly.
800 mm
hose clip
hooked end support
sink
flexible
discharge hose
trap with hose
adaptor
100 mm
500 mm min
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Moving the machine into
position
Your machine is heavy so care must be taken when moving it.
We recommend that two people move the machine to avoid
strain and possible injury.
● Take care not to damage flooring when moving the
machine.
● When moving the machine to its final position take care
not to kink or damage the hose at the back of the
machine.
Adjusting the feet
Once the machine is in place the feet should be adjusted to
ensure that the machine is level. If the machine is not level it
may become noisy or move.
Adjust the feet on the front corners of the machine until the
machine is firm and level.
When the machine is firm and level, tighten the locking nuts
on the two feet.
10
Do not drag or lift the
machine by its door.
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