Hoover HWF5513E User Manual

HWF5513E

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English 2

Français 34

English

Contents Page

Introduction 3

General delivery notes 4

Safety notes 4

Quick start 6

Installation & testing 7

Useful advice for the user 12

Description of controls 13

Detergent drawer 15

Detergents, washing aids and amounts to use 16

Programme selector 19

The main wash 20

Consumption data 24

Programme Table 25

Cleaning and routine maintenance 27

Trouble shooting 29

Power failure 31

Technical data 32

Customer service 33

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Introduction

Please read and follow these instructions carefully and operate the machine accordingly. Keep all documentation in a safe place for future reference or for any future owners.

Note: this machine is solely for domestic use, i.e. to wash, rinse and spin dry household textiles and garments.

Notes on disposal

All packaging materials used are environmentally-friendly and recyclable. Please help dispose of the packaging via environmentally-friendly means.

Your retailer or local council will be able to give you details of current means of disposal.

Appliances that have reached the end of their useful life are not worthless rubbish! Valuable materials can be salvaged from an old appliance via scrap reprocessing.

Note: to ensure safety when disposing of an old washing machine disconnect the mains plug from the socket, cut the mains power cable and destroy this together with the plug. To prevent children shutting themselves in the machine break the door hinges or the door lock.

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General delivery notes

Please check that the following items are delivered with the appliance:

– Instruction manual – Guarantee card – Blanking plug – Inlet hoses & bracket – Base panel and x2 push clips

Check that no damage has occurred during transit. If it has, call the GIAS Service, Hoover Service or an authorised Hoover Dealer. Please see Customer Service.

Safety notes

Note: before carrying out any cleaning or maintenance of the washing machine.

A) Disconnect the plug from the mains supply. B) Turn off the water supply. C) Ensure that the mains power supply is earthed, if not, seek assistance from a

qualified electrician. This appliance must be earthed.

D) Do not touch the appliance when hands or feet are wet or damp. Do not use

the appliance with bare feet.

E) The use of adapters, multiple connectors and/or extensions is not

recommended.

F) Caution: water temperature can reach 90°C during

the whites wash cycle and as a result the door glass may get very hot.

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G) Check there is no water visible in the drum before opening the door. H) Do not allow children or unauthorised persons to use the appliance without

supervision.

I) Do not pull the power cable or the appliance itself to remove the plug from the

socket.

J) The appliance must not be exposed to weather conditions (rain, direct sun,

etc...).

K) When moving the appliance never lift it by the controls, the detergent drawer,

the hoses or the power cable. To avoid damaging the door when moving the appliance never rest the door against objects e.g a trolley.

L) IMPORTANT!

If the appliance is installed on a carpeted floor ensure that the ventilation

through the base of the appliance is not obstructed. M) When lifting the machine always use two people to help avoid back injuries. N) If the appliance is not running properly or breaks down, switch it off,

disconnect the plug from the socket, turn off the water supply and do not

tamper with the appliance.

Consult Hoover or GIAS Service for possible repair. Failure to comply with the

above can compromise the safety of the appliance. O) If the appliance’s power cable is damaged it must be replaced by a special

cord which is only available from GIAS Service, Hoover Service or an

authorised Hoover dealer. P) After the machine has been installed, ensure that the mains plug and water

supply valves are easily accessible. Q) Glass fibre curtains should never be put into this machine. R) Lint or fluff must not be allowed to collect on the floor around the outside of

this machine. S) Always ensure that the door locked indicator neon has switched itself off

before opening the door. By doing so the machine is allowed to cool down

before the laundry is handled. T) Always ensure that the base panel is fitted to the machine.

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After washing – Wait about two minutes for the door locking device

to disengage. The door locked neon will go out

– Switch off the washing machine by turning the

programme knob to the “OFF” position

– Open the door and remove the laundry

Quick start

Washing

– Open the door with the DOOR OPEN button – Select laundry and put it in the machine – Close the door – Put detergent in the dispenser compartments, compartment I for prewash and

compartment II for all other programmes. – Select programme by turning the programme knob. – Select any function buttons required and then press the start/pause button.

Drying

This washer dryer gives you the opportunity to wash and dry a complete 5kg cotton load in one cycle. Select the appropriate drying programme via the large programme knob ie, high heat (cottons), low heat (synthetics). Always read the wash care label on laundry to ensure that it is suitable for tumble drying.

– Select the drying time via the drying time dial until the required time aligns

with the indicator on the dial. – Switch on the machine by pressing the start/pause button. If the drying time is selected before the wash cycle is completed the machine will automatically commence the drying programme.

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Remove the machine from the packaging - close to where it will finally be positioned - and proceed as follows:

On the back of the machine

1) Remove the central screw A and

side screws B and pull out the transit

bracket C along with the red locator.

2) Tilt the machine forward and remove

the polystyrene spacers.

3 Cover the central hole using the cap

enclosed in the instructions bag.

4) Adjust the two feet at the front to

level the machine.

5) Tilt the machine forward and locate

the base panel by (1) removing the

paper backing from the adhesive tape,

(2) locate the base panel in the front of the

machine, (3) offer the base panel up to the

base of the washing machine and locate

the two push clips.

Installation & testing

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Note: we recommend you keep the transit bracket and screws to protect the machine for future transit. The Manufacturers will not be responsible for any damage to the machine caused by not following the instructions relating to releasing the transit protection. The user is responsible for all installation costs.

Connecting the fill hose

This machine has an inlet hose with 19 mm (3/4”) threaded ferrules fitted to the ends to attach between the threaded connector on the appliance and the water supply.

Only use the new hose supplied to connect the machine and ensure that the sealing washers are in place inside the hose connectors. Do not re-use old hoses which are attached to existing installations. Do not over-tighten the connections. Hand tight is sufficient. Do not trap or kink the hoses.

Connect the straight end of the hose to the stop taps.

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If the inlet hose’s connection point is changed, check that the 3/4” threaded ferrule on the inlet hose is firmly attached to the electrovalve connector.

Water supply requirements

Connect the machine to the drainage system used by household sinks.

THIS MACHINE MUST BE CONNECTED IN ACCORDANCE WITH THE WATER SUPPLY REGULATIONS. WATER BYELAWS PROHIBIT CONNECTION TO A SURFACE WATER DRAIN.

No other appliance should be plumbed into the standpipe.

There are two possible arrangements which can be seen below :-

DRAIN HOSE

HOSE SUPPORT

CROOK

12-15cm

32mm

min

60-80cm

HOSE SUPPORT CROOK

ATTACH HOSE SECURELY TO

WASTE OUTLET

DRAIN HOSE

FIX SECURELY ABOVE OVERFLOW OUTLET OF SINK

For the washing machine to function properly the outlet end of the drain hose must be at a minimum of 60 cm and a maximum of 80 cm from the ground.

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Testing the installation

Refer to the programme guide for details of how to select programmes.

1. Turn on the water supply and check for leaks from fill hoses.

2. Switch on the electricity supply.

3. Select a spin programme and then press the START/PAUSE button to start

the machine.

Allow the programme to continue for one minute and then cancel the

programme (please refer to “Description of Controls” section for cancelling the

programme). This will remove any water remaining in the machine from factory

testing.

4. To check for cold water filling to the machine:

Select a rinse programme and press the START/PAUSE button to start the

machine.

Allow the tumble action to continue until the water has pumped out.

Check that the drain outlet is not leaking or overflowing.

5. Switch off the machine at the end of the cycle by turning the programme knob

to the “OFF” position.

6. To check for hot water filling to the machine:

Select programme 1 and press the START/PAUSE button to start the

machine.

Allow the wash action to continue for one minute, then cancel the programme.

Alternatively, both inlets can be connected to the cold water supply by using a

suitable adaptor.

7. Select a spin programme and press the START/PAUSE button to switch the

machine on. If the machine takes longer than one minute to empty check the

drain hoses for kinks.

Installation testing is now complete.

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To ensure the drum is thoroughly clean after testing and storage, select programme 2 and run the machine for a complete cycle using only wash detergent and water.

If the machine is not to be used immediately, switch off the mains power supply and remove the plug from the power socket. We also recommend that the water stop taps are turned off.

Note: it is advisable to isolate the washing machine from the water and electricity supplies after each wash.

Electricity supply and safety advice

Washing machines are supplied to operate at a voltage of 220 V-230 V, 50 Hz single-phase. Check that the conductor is powerful enough to supply at least 3.0 kW, then connect the plug to an earthed socket.

Electricity can be extremely dangerous. This washing machine must be earthed.

The socket outlet and the plug on the appliance must be of the same type.

It is not advisable to use multiple adapters and/or extension leads.

The wires in the mains lead are coloured in accordance with the following codes:

Blue – NEUTRAL Brown – LIVE Green & Yellow – EARTH

If the mains cord on this appliance is damaged, it must be replaced by a special cord which is only available from the Hoover spares service or an authorised Hoover dealer.

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Useful washing advice

Tips on using your appliance in the most environmentally-friendly and economical way

Loading your washing machine

To make further reductions of energy, water and detergent consumption, we recommend that you put a full load into your machine. Energy savings of up to 50% can be achieved by washing one full load compared to two half loads.

When is prewashing really needed?

Only with particularly dirty loads! Energy savings of 5 to 15% are made by not selecting the prewash option for less dirty laundry.

Which wash temperature should you choose?

Using stain removers before machine washing reduces the need to wash at temperatures over 60°C. Energy savings of up to 50% can be made by using a 40°C wash temperature.

Heavily soiled laundry

To ensure the best performance when washing a particularly dirty load, we recommend that you reduce the amount of items to be put into the machine. If the drum is not crammed full, the items will circulate more freely and will wash cleaner.

ARIEL – Chosen and recommended by Hoover

When we produce a new washing machine we subject it to every test possible. And one of the most important tests is the one that enables our experts to identify the most suitable detergent for solving laundry problems. Ariel was able to meet our needs: to make the washing machine function efficiently, not compromise the machine’s lifespan and produce the best wash results. Consistently excellent results, which was the main aim of the test we carried out, determined our choice and our recommendation. The prime function of a detergent that answers all washing requirements is to work with the water to remove dirt from fabrics, holding it in suspension until it is removed when the water is pumped out, and to control the amount of foam forming in the washing machine, without damaging the fibres of the items being washed. Ariel fully satisfies all these requirements, as it contains high quality elements, the result of the most advanced research, ensuring excellent results under all conditions.

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Door open button

A special safety device prevents the door from being opened immediately after the end of the cycle. ‘Door locked’ indicator light is illuminated when the door is fully closed. Wait for 2 minutes after the wash cycle has finished and the door locked neon has gone off before opening the door. As a safety measure check that there is no water evident in the drum.

Description of Controls

All the controls on your product’s control panel are listed as follows.The button function is selected when the button neon is lit. Carefully read the relevant descriptions detailed below:

START/PAUSE START

After selecting the programme press the START/PAUSE button once to start the machine. The door locked neon will illuminate and there will be a short time delay to the start of the programme while the machine sets the wash parameters for the selected programme. The “START” neon in the “TIME COUNTDOWN” indicator will illuminate. If the duration of the programme you have selected is shorter than 60 minutes, then the time remaining indicator will illuminate accordingly.

PAUSE

The programme may be paused at any time during the wash cycle by holding down the Start/Pause button for about two seconds. When the machine is in the paused mode, the time remaining for the programme in the “TIME COUNTDOWN” indicator and function buttons will flash. To restart the programme press the Start/Pause button once again.

CANCEL

To cancel the programme the Start/Pause button must be pressed down for five seconds. To signify that the programme has been cancelled the “STOP” light in the “TIME COUNTDOWN” indicator will light.

Extra Load

This option can only be utilised for cotton programmes. Hoover has designed a special wash boost system specially for Large Wash Loads – by selecting this, the volume of water within the selected wash cycle and the length of time of the programme are increased to improve the wash performance for the bigger load.

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The tables in the washing section describe the various programmes and illustrate the number or symbol to select for them.

Note: do not press the START/PAUSE button before selecting the programme. If this does happen, cancel the programme (that you have accidentally selected) by pressing the Start/Pause button for five seconds (see “Programme cancelled” description).

Super Rapid

This option can be utilised on cottons and synthetics. By selecting the express wash option, the wash time may be reduced by up to 50 minutes, depending on the selected programme, temperature and load, without giving up a good wash quality.

Fast Iron

This option is available on synthetics, delicates and the Handwash special programme. When this option is selected for woollens and the Handwash programmes, the machine will stop in the final rinse stage and the load will be held within the water in the drum. This reduces the creasing thus enabling easier ironing. To continue with the wash cycle, press the "Fast Iron" button and the programme will restart. When the option is selected for synthetics the programme is completed by a short, very low spin speed. The laundry may be left in the drum in this condition without the risk of excessive creasing. If a spin cycle is required please select the appropriate spin (see Programme Guide). When the option is selected for delicate programmes, the machine stops in the final rinse stage and the load will be held within the water in the drum, thus reduces creasing and enabling easier ironing. Press the "Fast Iron" button to continue with the programme. The machine will the pump out the remaining water and the programme will conclude with a low speed spin for approximately 15 seconds. Finally, the programme carries out a brief tumbling action to "loosen" the items in the load.

Extra Rinse button

This option causes more water to be added at the rinse stage. This is important to skin irritation from detergent residues for people with particularly sensitive skin. Selecting the Extra Rinse button is also recommended when washing heavily soiled fabrics, requiring the use of a lot of detergent, or when the wash load contains items made of towelling whose fabrics have a greater tendency to retain detergent.

PROGRAMME Selector

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Detergent drawer

The detergent draw is split into 3 compartments:

– the first, labelled “I”, is for detergent utilised

during Prewash.

– the second, labelled “II”, is for detergent

utilised during the main wash.

Main wash

powder

Pre-wash

powder

Fabric conditioner

Note: this model is fitted with an electronic “sensor” device that checks the load is balanced correctly. If the load is slightly unbalanced the machine will re-balance it automatically to then carry out the normal spin. If, after several attempts, balance is not restored a reduced spin speed will be used. If loads are seriously unbalanced the spin stage will be cancelled. This helps limit vibration, reduce noise and improve the washing machine’s reliability and life.

Note: if the drying time is selected before the wash cycle is completed the machine will automatically commence the drying programme.

DRYING TIME Selector

For tumble drying select the appropriate drying programme via the drying time selector. For drying cotton fabrics select the high heat option via the selector

and for synthetic fabrics select the low heat option . Turn the drying

time selector until the indicator aligns with the desired time.

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– the third, labelled “ ” is for special additives, fabric softeners, fragrances,

starch, brighteners etc.

The machine is programmed to automatically take up additives during the final rinse stage for all wash cycles.

Note: only put special additives, fabric softeners, fragrances, starch, brighteners, etc, in the third compartment.

Note: some forms of detergents are difficult to dispense from the drawer e.g. concentrated powders. For these, we recommend you use the recommended dispenser which is placed inside the drum.

This ensures that the liquid detergent is dispersed in the drum only when needed.

Detergents, washing aids and amounts to use

Choice of detergent General purpose detergents

– Powder detergents, for a thorough wash, with bleaching agents, are

particularly suitable for use in hot wash programmes (60°C and over), for heavily soiled and stained laundry.

– Liquid detergents, are particularly suitable for grease stains, such as greasy

skin marks, cosmetics and oil. These detergents are not suitable for washing stained laundry, as they do not

contain bleach.

– Biological detergents, not all the products available give a really thorough

wash.

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Special detergents

– Detergents for coloureds and delicates, without added bleach, also often

without any optical brightening agents, to preserve the colour.

– Detergents for a thorough wash, without added bleach or enzymes,

particularly suitable for handling woollen fibres.

– Detergents for curtains with optical brightening agents, resistant to light, to

prevent yellowing from sunlight.

– Special detergents for programmed use of chemical substances, depending

on fabric type, degree of soiling and water hardness. Here basic detergents, softeners, bleaches/stain removers can be added separately.

Additional laundry aids

– Water softener, means less detergent can be used where water hardness is

classed as hard to very hard.

– Prewash substances, for the programmed treatment of stains prior to the

main wash.

Using them means the subsequent wash can be at a low temperature or with bleach-free detergents.

– Fabric softener, prevents static build-up in synthetic fabrics and softens

fabrics.

Tumble drying will soften clothes even without the use of a fabric softener.

Do not put solvents in the washing machine!

Keep detergents and other laundry products out of children’s reach.

Before pouring in the detergent check that there are no foreign bodies in the detergent drawer.

Dosage details are usually shown on the detergent packaging. Follow those instructions!.

Dosages

Only use detergents which are suitable for use in a washing machine. You will obtain the best results from your wash with the minimum use of chemical products and the best care for your laundry if you take into consideration the degree of soiling as well as the type of detergent to choose.

The amount of detergent to use depends on:

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- water hardness, depending on the hardness of the water and the type of

detergent used, it is possible to reduce the amount of detergent. The softer the water supply, the less detergent is required.

- the degree of soiling, it is possible to reduce the amount of detergent used

depending on the degree of soiling. Use less detergent for less soiled items.

- amount of laundry, it is possible to reduce the amount of detergent when

washing only a small amount of laundry. For smaller loads use less detergent.

The amounts shown on pack for detergents for washing delicates often already refer to a reduced wash size.

Follow the dosage instructions!

Dosage for powder detergent

For normal and low concentration detergents: for normally soiled laundry

choose a programme without prewash. Put the detergent in compartment II of the drawer.

For heavily soiled laundry, choose a programme with prewash. Put 1/4 of the detergent in compartment I, 3/4 in compartment II of the drawer. When using water softeners, first put in the detergent, then add the softener to compartment II.

For highly concentrated detergents not in single dose format, follow exactly what is shown on pack with regards to type and amount of dosage. To avoid the difficulty of checking if the detergent has been taken up, use the dosage aids provided in the detergent packaging.

Liquid detergent dosage

Liquid detergents may be used in accordance with the instructions on the relevant packaging, for all programmes without prewash, by using the recommended dispenser which is placed in the drum.

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Programme selector

The washing machine has 3 different programme groups according to type of wash, temperature, spin speeds and duration for handling the various types of fabric and their level of soiling (see wash programme guide).

1. COTTONS

The programmes are designed for maximum washing and rinsing. With spin

cycles in between, they guarantee the laundry is rinsed perfectly. The final

spin cycle ensures laundry is spun dry as much as possible up to the

maximum speed.

2. SYNTHETICS and mixed fabrics

Washing and rinsing performance is optimised through drum rotation speeds

and water levels. The delicate action spin (at 400 rpm) minimises creasing.

3. DELICATES

This is a new concept in washing, with a cycle that comprises of alternate

periods of activity and pauses, particularly suitable for washing very delicate

fabrics, such as Pure New Wool.

Wash and rinsing are carried out using a high water level to provide the best

results.

4. SPECIAL PROGRAMMES i) AA SPECIAL PROGRAMME at 40°C

This special programme has been studied to allow you to obtain the best

washing performance, even at full load, as the 60°C Cotton programme (the

normative cycle), but with the double advantage of :

- washing cotton and mixed in the same cycle

- energy saving due to 40°C temperature, instead of 60°C.

ii) DAILY WASH 40°C - FAST PROGRAMMES

By maintaining exceptional washing performance, these programmes allow

you to know in advance the necessary time for your everyday laundry. In fact,

this washing machine is equipped with two daily rapid programmes at 40° C,

that were just studied for:

- lightly soiled fabrics;

- medium or little load.

DAILY WASH 40°C - FAST 29'

A complete washing cycle (wash, rinse and spin), able to wash in

approximately 29 minutes:

- a maximum load of 2 KGs;

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Main wash

Auto half load

The washing machine is fitted with a self adjusting water level system. This system enables the machine to use the optimum amount of water needed to wash and rinse the laundry in relation to the particular load. This results in a reduction of the water and electricity used without in any way compromising the washing and rinsing performance.

In fact, the amount of water and electricity used will always be appropriate for the clothes load.

The washing machine automatically ensures excellent washing results at minimum cost whilst respecting the environment.

Sorting the laundry

– It is recommended you wash only items which are washable with water and

detergent and not dry-clean items. – If you need to wash rugs, bedspreads or other heavy items, it is best not to spin

them. – Sort the laundry according to fabric type, degree of soiling and wash temperature:

follow the labelling on the garments

Examples:

Laundry for hot wash

Coloured, easy-care materials

Delicates and wool

– Items labelled with the following symbols are not suitable for machine washing:

Wash by hand

- lightly soiled fabrics (cotton and mixed fabrics).

We recommend, with this programme, a 20% detergent loading dose

(compared to the normal one), in order to avoid detergent waste.

DAILY WASH 40°C - FAST 44'

A complete washing cycle (wash, rinse and spin), able to wash in

approximately 44 minutes:

- a maximum load of 3.5 KGs;

- lightly soiled fabrics (cotton and mixed fabrics).

We recommend, with this programme, a 30% detergent loading dose

(compared to the normal one), in order to avoid detergent waste.

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