Hoover HP 16 E User Manual
®
Washing machine Instructions for use
HP 16 E
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English 2
Nederlands 31
Contents Page
Introduction 3
General delivery notes 4
Safety notes 4
Quick start 5
Installation & testing 6
Useful advice for the user 11
Description of controls 12
Detergent drawer 14
Detergents, washing aids and amounts to use 15
Programme selector 17
The main wash 18
Programme Table 22
Cleaning and routine maintenance 24
Trouble shooting 26
Power failure 28
Technical data 29
Customer service 30
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Introduction
Please read and follow these instructions carefully and operate the machine
accordingly.This booklet provides important guidelines for safe use, installation,
maintenance and some useful advice for best results when using your machine.
Keep all documentation in a safe place for future reference or for any future
owners.
3
Note: this machine is solely for domestic use, i.e. to
wash, rinse and spin dry household textiles and
garments.
Notes on disposal
All packaging materials used are environmentally-friendly and recyclable. Please
help dispose of the packaging via environmentally-friendly means.
Your retailer or local council will be able to give you
details of current means of disposal.
Appliances that have reached the end of their useful life are not worthless
rubbish! Valuable materials can be salvaged from an old appliance via scrap
reprocessing.
Note: to ensure safety when disposing of an old
washing machine disconnect the mains plug from the
socket, cut the mains power cable and destroy this
together with the plug. To prevent children shutting
themselves in the machine break the door hinges or
the door lock.
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General delivery notes
Please check that the following items are delivered with the appliance:
– Instruction manual
– Guarantee card
– Blanking plug
– Inlet hoses & bracket
– Base panel & x2 push clips
Check that no damage has occurred to the machine during transit. If it has, call
the GIAS Service, Hoover Service or an authorised Hoover dealer. Please see
Customer Service.
4
Safety notes
Note: before carrying out any cleaning or maintenance
of the washing machine.
A) Disconnect the plug from the mains supply.
B) Turn off the water supply.
C) Ensure that the mains power supply is earthed, if not, seek assistance from a
qualified electrician.
D) Do not touch the appliance when hands or feet are wet or damp. Do not use
the appliance with bare feet.
E) The use of adapters, multiple connectors and/or extensions is not
recommended.
F) Caution: water temperature can reach 90°C during
the whites wash cycle and as a result the door
glass may get very hot.
G) Check there is no water visible in the drum before opening the door.
H) Do not allow children or unauthorised persons to use the appliance without
supervision.
I) Do not pull the power cable or the appliance itself to remove the plug from the
socket.
J) The appliance must not be exposed to weather conditions (rain, direct sun,
etc...).
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K) When moving the appliance never lift it by the controls, the detergent drawer,
the hoses or the power cable.
To avoid damaging the door when moving the appliance never rest the door
against objects e.g a trolley.
L) IMPORTANT!
If the appliance is installed on a carpeted floor ensure that the ventilation
through the base of the appliance is not obstructed.
M) When lifting the machine always use two people to help avoid injuries.
N) If the appliance is not running properly or breaks down, switch it off, disconnect
the plug from the socket, turn off the water supply and do not tamper with the
appliance.
Consult Hoover Service or GIAS Service for possible repair. Failure to comply
with the above can compromise the safety of the appliance.
O) If the appliance’s power cable is damaged it must be replaced by a special cord
which is only available from GIAS Service, Hoover Service or an authorised
Hoover dealer.
P) After the machine has been installed, ensure that the mains plug and water
supply valves are easily accessible.
Q) Glass fibre curtains should never be put into this machine.
R) Lint or fluff must not be allowed to collect on the floor around the outside of this
machine.
S) Always ensure that the door locked indicator neon has switched itself off before
opening the door. By doing so the machine is allowed to cool down before the
laundry is handled.
T) Always ensure to fit the base panel to the machine.
5
Quick start
Washing
– Open the door by pressing the “Deur Open” button.
– Select the laundry and put it in the machine.
– Close the door.
– Put the detergent in the dispenser compartments.
– Select programme by turning the programme knob.
– Select any function buttons required and then press the START/PAUZE
button. The button functions are selected when the button neon is lit.
After washing
– Wait about two minutes for the door locking device
to disengage. The “Deur Beveiligd” neon will go out.
– Switch off the washing machine by turning the
programme knob to the “OFF” position.
– Open the door and remove the laundry.
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Remove the machine from the packaging - close to where it will finally
be positioned - and proceed as follows:
On the back of the machine
1) Remove the central screw A and
side screws B and pull out the transit
bracket C along with the red locator.
2) Tilt the machine forward and remove
the polystyrene spacers.
3) Cover the central hole using the cap
enclosed in the instructions bag.
4) Adjust the two feet at the front to
level the machine.
5) Tilt the machine forward and locate
the base panel by (1) removing the
paper backing from the adhesive tape,
(2) locate the base panel in the front of the
machine, (3) offer the base panel up to the
base of the washing machine and locate
the two push clips.
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Installation & testing
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Note: we recommend you keep the transit bracket and
screws to protect the machine for future transit.
The Manufacturers will not be responsible for any
damage to the machine caused by not following the
instructions relating to releasing the transit protection.
The user is responsible for all installation costs.
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Connecting the fill hose
This machine has an inlet hose with a 19mm (3/4”) threaded ferrule fitted to the
end to attach between the threaded connector on the appliance and the water
supply.
Only use the new hose supplied to connect the machine and ensure that the
sealing washer is in place inside the hose connector.
Do not re-use old hoses which are attached to existing installations.
Do not over-tighten the connection. Hand tight is sufficient.
Do not trap or kink the hose.
1. Connect the elbow end of the hose to the
back of the machine.
2. Connect the straight end of the hose to the
stop taps.
Acqua-stop (fitted to certain models)
The fill hose supplied with this machine has a
double skin and incorporates a water valve (A). If
the inner hose bursts the valve will automatically
shut off the water supply to prevent flooding. The
indicator turns red (B).
Should this happen, turn off the water supply
immediately and have a new fill hose fitted by
Hoover Service.
B
A
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If the inlet hose’s connection point is changed, check that the 3/4” threaded ferrule
on the inlet hose is firmly attached to the electrovalve connector.
Water supply requirements
Connect the machine to the drainage system used by household sinks.
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THIS MACHINE MUST BE CONNECTED IN
ACCORDANCE WITH THE WATER SUPPLY
REGULATIONS.
No other appliance should be plumbed into the standpipe.
There are two possible arrangements which can be seen below:-
DRAIN HOSE
HOSE SUPPORT
CROOK
12-15 cm
32 mm
min
60-80 cm
HOSE SUPPORT CROOK
ATTACH HOSE
SECURELY TO
WASTE OUTLET
DRAIN HOSE
FIX SECURELY
ABOVE OVERFLOW
OUTLET OF SINK
For the washing machine to function properly the outlet end of the drain
hose must be at a minimum of 60 cm and a maximum of 80 cm from the
ground.
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Testing the installation
Refer to the programme guide for details of how to select programmes.
1. Turn on the water supply and check for leaks from fill hoses.
2. Switch on the electricity supply.
3. Select a spin programme and then press the START/PAUZE button to start the
machine.
Allow the programme to continue for one minute and then cancel the
programme (please refer to “Description of Controls” section for cancelling the
programme). This will remove any water remaining in the machine from factory
testing.
4. To check for cold water filling to the machine:
Select a rinse programme and press the START/PAUZE button to start the
machine.
Allow the tumble action to continue until the water has pumped out.
Check that the drain outlet is not leaking or overflowing.
5. Switch off the machine at the end of the cycle by turning the programme knob
to the “OFF” position.
6. If the machine takes longer than one minute to empty check the drain hoses
for kinks.
Installation testing is now complete.
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To ensure the drum is thoroughly clean after testing and storage, select
programme 1 and run the machine for a complete cycle using only wash
detergent and water.
If the machine is not to be used immediately, switch off the mains power supply
and remove the plug from the power socket. We also recommend that the water
stop taps are turned off.
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Note: it is advisable to isolate the washing machine
from the water and electricity supplies after each wash.
Electricity supply and safety advice
Washing machines are supplied to operate at a voltage of 230V, 50 Hz singlephase. Check that the conductor is powerful enough to supply at least 3.0 kW,
then connect the plug to an earthed socket.
Electricity can be extremely dangerous. This washing machine must be earthed.
The socket outlet and the plug on the appliance must be of the same type.
It is not advisable to use multiple adapters and/or extension leads.
The wires in the mains lead are coloured in accordance with the following codes:
Blue – NEUTRAL
Brown – LIVE
Green and Yellow – EARTH
If the mains cord on this appliance is damaged, it must be replaced by a special
cord which is only obtainable from the Hoover spares service, GIAS Service or an
authorised Hoover dealer.
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Useful washing advice
Tips on using your appliance in the most environmentally-friendly and economical
way.
Loading your washing machine
To make further reductions of energy, water and detergent consumption, we
recommend that you put a full load into your machine. Energy savings of up to
50% can be achieved by washing one full load compared to two half loads.
When is prewashing really needed?
Only with particularly dirty loads! Energy savings of 5 to 15% are made by not
selecting the prewash option for less dirty laundry.
Which wash temperature should you choose?
Using stain removers before machine washing reduces the need to wash at
temperatures over 60°C. Energy savings of up to 50% can be made by using a
40°C wash temperature.
Heavily soiled laundry
To ensure the best performance when washing a particularly dirty load, we
recommend that you reduce the amount of items to be put into the machine. If the
drum is not crammed full, the items will circulate more freely and will wash
cleaner.
ARIEL - Chosen and recommended by Hoover
When we produce a new washing machine we subject it to every test possible.
And one of the most important tests is the one that enables our experts to identify
the most suitable detergent for solving laundry problems. Ariel was able to meet
our needs: to make the washing machine function efficiently, not compromise the
machine’s lifespan and produce the best wash results. Consistently excellent
results, which was the main aim of the test we carried out, determined our choice
and our recommendation. The prime function of a detergent that answers all
washing requirements is to work with the water to remove dirt from fabrics,
holding it in suspension until it is removed when the water is pumped out, and to
control the amount of foam forming in the washing machine, without damaging the
fibres of the items being washed. Ariel fully satisfies all these requirements, as it
contains high quality elements, the result of the most advanced research,
ensuring excellent results under all conditions.
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Description of Controls
All the controls on your product’s control panel are listed as follows.The button
function is selected when the button neon is lit. Carefully read the relevant
descriptions detailed below:
START/PAUZE
START
After selecting the programme press the START/PAUZE button once to start the
machine.
The “Deur Beveiligd” neon will illuminate and there will be a short time delay to the
start of the programme while the machine sets the wash parameters for the
selected programme. The “START” neon in the “CHRONOVISION” indicator will
illuminate. If the duration of the programme you have selected is shorter than
60 minutes, then the time remaining indicator will illuminate accordingly.
PAUZE
The programme may be paused at any time during the wash cycle by holding
down the Start/Pauze button for about two seconds. When the machine is in the
paused mode, the time remaining for the programme in the “CHRONOVISION”
indicator and function buttons will flash. To restart the programme press the
Start/Pauze button once again.
CANCEL
To cancel the programme the Start/Pauze button must be pressed down for five
seconds. To signify that the programme has been cancelled the “STOP” light in the
“CHRONOVISION” indicator will light.
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“Deur” button
A special safety device prevents the door from being opened immediately
after the end of the cycle. “Deur Beveiligd” indicator light is illuminated when
the door is fully closed. Wait for 2 minutes after the wash cycle has finished
and the Deur Beveiligd neon has gone off before opening the door. As a
safety measure check that there is no water evident in the drum.
“Extra Spoelen” button
This option adds more water at the rinsing stage. This can help prevent skin
irritation from detergent residue for people with particularly sensitive skin.
Selecting the “Extra Spoelen” button is also recommended when washing heavily
soiled fabrics which need a lot of detergent, or when the wash load contains
towelling fabrics that have a greater tendency to retain detergent.
“Tijdbesparing” Button
This option can be utilised on cottons and synthetics. By selecting the “Zeit
Sparen” option, the wash time may be reduced by up to 50 minutes, depending on
the selected programme, temperature and load, without giving up a good wash
quality.
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The tables in the washing section describe the various programmes and illustrate
the number or symbol to select for them.
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Note: this model is fitted with an electronic “sensor” device that
checks the load is balanced correctly. If the load is slightly
unbalanced the machine will re-balance it automatically to then
carry out the normal spin.
If, after several attempts, balance is not restored a reduced spin
speed will be used.
If loads are seriously unbalanced the spin stage will be cancelled.
This helps limit vibration, reduce noise and improve the washing
machine’s reliability and life.
Note: do not press the START/PAUZE button before selecting the
programme. If this does happen, cancel the programme (that you
have accidentally selected) by pressing the Start/Pauze button
for five seconds (see “Programme cancelled” description).
PROGRAMME Selector
“Energiebesparing” button
This option can be utilised on all programmes. By selecting the option, the wash
temperature is limited to the water inlet temperature. It is particularly suggested in
the case of lightly soiled fabrics, and allows you to save 80% of energy compared
with the normative at 60%.
“Snel Strijken” button
This option is available on cottons, synthetics, delicates and the Handwash
special programme. When this option is selected for cottons, woollens and the
Handwash programmes, the machine will stop in the final rinse stage and the load
will be held within the water in the drum. This reduces the creasing thus enabling
easier ironing. To continue with the wash cycle, press the “Snel Strijken” button
and the programme will restart.
When the option is selected for synthetics the programme is completed by a
short, very low spin speed. The laundry may be left in the drum in this condition
without the risk of excessive creasing. If a spin cycle is required please select the
appropriate spin (see Programme Guide).
When the option is selected for delicate programmes, the machine stops in the final
rinse stage and the load will be held within the water in the drum, thus reduces
creasing and enabling easier ironing. Press the “Snel Strijken” button to continue with
the programme.The machine will then pump out the remaining water and the
programme will conclude with a low speed spin for approximately 15 seconds. Finally,
the programme carries out a brief tumbling action to “loosen” the items in the load.
Spin Speed Selector (Centrifugeren)
By adjusting the control knob it is possible to reduce the maximum speed of your
selected programme to suit your needs and help reduce creasing of fabrics.
Turn the spin speed selector knob until the indicator aligns with the required spin.
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– the third, labelled “ ” is for special additives, fabric softeners, fragrances,
starch, brighteners etc.
The machine is programmed to automatically take up additives during the final
rinse stage for all wash cycles.
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Note: only put special additives, fabric softeners,
fragrances, starch, brighteners, etc, in the third
compartment.
Note: some forms of detergents are difficult to
dispense from the drawer e.g. concentrated powders.
For these, we suggest you use the recommended
dispenser which is placed inside the drum.
This ensures that the liquid detergent is dispersed in the drum only when needed.
Detergent drawer
The detergent draw is split into 3 compartments:
– the first, labelled “I”, is for detergent utilised
during Prewash.
– the second, labelled “II”, is for detergent
utilised during the main wash.
Main wash
powder
Pre-wash
powder
Fabric conditioner
“CHRONOVISION” System
In order to better manage your time, this washing machine features an indicator
light system that keeps you constantly informed on the remaining cycle time.
Indicator light Start: Remaining time above 60 minutes
Indicator light 60: Remaining time less than 60 minutes
Indicator light 30: Remaining time less than 30 minutes
Indicator light 15: Remaining time less than 15 minutes
Indicator light Stop: End of the programme.
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Detergents, washing aids and amounts to
use
Choice of detergent
General purpose detergents
– Powder detergents, for a thorough wash, with bleaching agents, are particularly
suitable for use in hot wash programmes (60°C and over), for heavily soiled and
stained laundry.
– Liquid detergents, are particularly suitable for grease stains, such as greasy skin
marks, cosmetics and oil.
These detergents are not suitable for washing stained laundry, as they do not
contain bleach.
– Biological detergents, not all the products available give a really thorough wash.
Special detergents
– Detergents for coloureds and delicates, without added bleach, also often
without any optical brightening agents, to preserve the colour.
– Detergents for a thorough wash, without added bleach or enzymes, particularly
suitable for handling woollen fibres.
– Detergents for curtains with optical brightening agents, resistant to light, to
prevent yellowing from sunlight.
– Special detergents for programmed use of chemical substances, depending on
fabric type, degree of soiling and water hardness.
Here basic detergents, softeners, bleaches/stain removers can be added separately.
Additional laundry aids
– Water softener, means less detergent can be used where water hardness is
classed as hard to very hard.
– Prewash substances, for the programmed treatment of stains prior to the main
wash.
Using them means the subsequent wash can be at a low temperature or with
bleach-free detergents.
– Fabric softener, prevents static build-up in synthetic fabrics and softens fabrics.
If you own a tumble dryer, clothes are softened even without the use of a fabric
softener.
Do not put solvents in the washing machine!
Keep detergents and other laundry products out of children’s reach.
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Before pouring in the detergent check that there are no foreign bodies in the
detergent drawer.
Dosage details are usually shown on the detergent packaging. Follow those
instructions!
Dosages
Only use detergents which are suitable for use in a washing machine.
You will obtain the best results from your wash with the minimum use of chemical
products and the best care for your laundry if you take into consideration the
degree of soiling as well as the type of detergent to choose.
The amount of detergent to use depends on:
- water hardness, depending on the hardness of the water and the type of
detergent used, it is possible to reduce the amount of detergent. The softer the
water supply, the less detergent is required.
- the degree of soiling, it is possible to reduce the amount of detergent used
depending on the degree of soiling. Use less detergent for less soiled items.
- amount of laundry, it is possible to reduce the amount of detergent when
washing only a small amount of laundry. For smaller loads use less detergent.
The amounts shown on pack for detergents for washing delicates often already
refer to a reduced wash size.
Follow the dosage instructions!
Dosage for powder detergent
For normal and low concentration detergents: for normally soiled laundry
choose a programme without prewash.
Put the detergent in compartment II of the drawer.
For heavily soiled laundry, choose a programme with prewash.
Put 1/4 of the detergent in compartment I, 3/4 in compartment II of the drawer.
When using water softeners, first put in the detergent, then add the softener to
compartment II.
For highly concentrated detergents not in single dose format, follow exactly what
is shown on pack with regards to type and amount of dosage.
To avoid the difficulty of checking if the detergent has been taken up, use the
dosage aids provided in the detergent packaging.
Liquid detergent dosage
Liquid detergents may be used in accordance with the instructions on the relevant
packaging, for all programmes without prewash, by using the recommended
dispenser which is placed in the drum.
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Programme selector
The washing machine has different programme groups according to type of wash,
temperature, spin speeds and duration for handling the various types of fabric and
their level of soiling (see wash programme guide).
1. COTTONS (KATOEN)
The programmes are designed for maximum washing and rinsing. With spin
cycles in between, they guarantee the laundry is rinsed perfectly. The final
spin cycle ensures laundry is spun dry as much as possible up to the
maximum speed.
2. SYNTHETICS and mixed fabrics (SYNTHETISCH)
Washing and rinsing performance is optimised through drum rotation speeds
and water levels. The delicate action spin minimises creasing.
3. DELICATES (DELICAAT)
This is a new concept in washing, with a cycle that comprises of alternate
periods of activity and pauses, particularly suitable for washing very delicate
fabrics, such as Pure New Wool.
Wash and rinsing are carried out using a high water level to provide the best
results.
4. SPECIAL PROGRAMMES
i) “Speciaal AA” PROGRAMME at 40°C
This special programme has been studied to allow you to obtain the best
washing performance, even at full load, as the 60°C Cotton programme (the
normative cycle), but with the double advantage of:
- washing cotton and mixed in the same cycle
- energy saving due to 40°C temperature, instead of 60°C.
ii) “Snelwas 44'-29'” – FAST PROGRAMMES
By maintaining exceptional washing performance, these programmes allow
you to know in advance the necessary time for your everyday laundry. In fact,
this washing machine is equipped with two daily rapid programmes at 40°C,
that were just studied for:
- lightly soiled fabrics;
- medium or little load.
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“Snelwas” 40°C - 29'
A complete washing cycle (wash, rinse and spin), able to wash in
approximately 29 minutes:
- a maximum load of 2 kgs;
- lightly soiled fabrics (cotton and mixed fabrics).
We recommend, with this programme, a 20% detergent loading dose
(compared to the normal one), in order to avoid detergent waste.
“Snelwas” 40°C - 44'
A complete washing cycle (wash, rinse and spin), able to wash in
approximately 44 minutes:
- a maximum load of 3.5 kgs;
- lightly soiled fabrics (cotton and mixed fabrics).
We recommend, with this programme, a 30% detergent loading dose
(compared to the normal one), in order to avoid detergent waste.
iii) “Handwas”
This washing machine also has a gentle Handwash programme cycle.This
programme allows a complete washing cycle for garments specified as ‘Hand
Wash only’ on the fabric label.
The programme has a maximum temperature of 30° and concludes with
2 rinses, one for fabric conditioner, and a slow spin.
iv) “Sport”
The washing machine has a unique “Sport” programme.
It is specially designed to wash mixed sportswear fabrics that cannot be
washed on hotter programmes and is designed to remove the soiled and
staining created by participation in sports activities.
This programme starts with a cold prewash that breaks down and loosens any
excess dirt and then washes at a cool 30°C, rinses twice (one is for fabric
conditioner) and spins slowly for the best care of your heavily soiled, delicate
garments.
Hoover has given sports items their own wash care programme.
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