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EN
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2
Thank-you for choosing a Hoover washing
machine. We are proud to always offer
new, innovative and technologically
advanced products, with a complete range
of home appliances to ensure true
assistance in your daily routine.
We suggest you register your product at
www.registerhoover.com to gain faster
access to supplementary services solely
reserved to our most loyal customers.
Carefully read this manual for correct and
safe appliance use and for helpful tips on
efficient maintenance.
Only use the washing machine
after carefully reading these instructions.
We recommend you always keep this
manual on hand and in good condition for
any future owners.
Please check that the appliance is
delivered with this instruction manual,
warranty certificate, service centre address
and energy efficiency label. Also check that
plugs, drain hose support hook and liquid
detergent or bleach tray (only on some
models) are included. We recommend you
keep all these components.
On receipt of your appliance please
check it carefully for damage. Any
damage found must be reported to the
delivery driver immediately. Alternatively
damage found must be reported to the
retailer within 2 days of receipt.
Each product is identified by a unique 16character code, also called the “serial
number”, printed on the sticker. This can be
found inside the door opening. This code is
a unique code for your product that you will
need to register the product warranty, or if
you need to contact the customer service
centre.
This appliance is marked according to
the European directive 2012/19/EU
on Waste Electrical and Electronic
Equipment (WEEE).
WEEE contains both polluting substances (which
can cause negative consequences for the
environment) and basic components (which can
be re-used). It is important to have WEEE
subjected to specific treatments, in order to
remove and dispose properly all pollutants, and
recover and recycle all materials. Individuals can
play an important role in ensuring that WEEE
does not become an environmental issue; it is
essential to follow some basic rules:
! WEEE should not be treated as household
waste;
! WEEE should be handed over to the relevant
collection points managed by the municipality or
by registered companies. In many countries, for
large WEEE, home collection could be present.
In many countries, when you buy a new
appliance, the old one may be returned to the
retailer who has to collect it free of charge on a
one-to-one basis, as long as the equipment is of
equivalent type and has the same functions as
the supplied equipment.
1. GENERAL SAFETY RULES
2. INSTALLATION
3. PRACTICAL TIPS
4. MAINTENANCE AND CLEANING
5. QUICK USER GUIDE
6. CONTROLS AND PROGRAMS
7.
THROUBLESHOOTING AND WARRANTY
Environmental conditions
Contents
Page 3
EN
3
1. GENERAL SAFETY
RULES
! This appliances is intended to
be used in household and
similar applications such as:
- Staff kitchen areas in shops, offices
and other working environments;
- Farm houses;
- By clients in hotels, motels and
other residential type environments;
- Bed and breakfast type environments.
A different use of this appliance
from household environment
or from typical housekeeping
functions, as commercial use by
expert or trained users, is excluded
even in the above applications. If
the appliance is used in a manner
inconsistent with this it may reduce
the life of the appliance and may
void the manufacturer’s warranty.
Any damage to the appliance or
other damage or loss arising
through use that is not consistent
with domestic or household use
(even if located in a domestic or
household environment) shall not
be accepted by the manufacturer to
the fullest extent permitted by law.
! This appliance can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of experience
and knowledge if they have been
given supervision or instruction
concerning use of the appliance
in a safe way and understand the
hazards involved.
Children shall not play with the
appliance. Cleaning and user
maintenance shall not be made
by children without supervision.
! Children should be supervised
to ensure that they do not play
with the appliance.
! Children of less than 3 years
should be kept away unless
continuously supervised.
! If the supply cord is damaged, it
must be replaced by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard.
! Only use the hose-sets
supplied with the appliance for
the water supply connection
(do not reuse old hose-sets).
! Water pressure must be between
0.05 MPa and 0.8 MPa.
! Make sure carpets or rugs do
not obstruct the base or any of
the ventilation openings.
! The OFF condition is reached
by
placing the reference mark on
the programmes control/knob in
the vertical position. Any other
different position of such control
sets the machine in ON condition
(only for models with programmes
knob).
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4
! After installation, the appliance
must be positioned so that the
plug is accessible.
! The maximum load capacity of
dry clothes depends on the
model used (see control panel).
! To consult the product technical
specification please refer to the
manufacturer website.
! Before cleaning or maintaining
the washing machine, unplug
the appliance and turn off the
water tap.
! Make sure the electrical system
is
earthed
. Otherwise, seek
qualified professional assistance.
! Please do not use converters,
multiple sockets or extension
cords.
! Make sure there is no water in
the drum before opening the
door.
! Do not pull on the power cord
or appliance to unplug the
machine.
! Do not expose the washing
machine to rain, direct sunlight
or other weather elements.
Protect from possible freezing.
! When moving, do not lift the
washing machine by the knobs
or detergent drawer; during
transport, never rest the door on
the trolley. We recommend two
people lift the washing machine.
! In the event of fault and/or
malfunction, turn off the
washing machine, close the
water tap and do not tamper
with the appliance.
Immediately contact the
Customer Service Centre and
only use original spare parts.
Failure to observe these
instruction may jeopardise
appliance safety.
By placing the
mark on this
product, we are confirming
compliance to all relevant
European safety, health and
environmental requirements which
are applicable in legislation for
this product.
Safety instructions
WARNING:
water may reach very high
temperatures during the
wash cycle.
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EN
5
2. INSTALLATION
! Release the power chord and
drain hose from the securing
clip at the rear of the machine.
! Remove the 2 or 4 transportation
screws (A) on the back and
remove the 2 or 4 flat washers,
rubber bungs and plastic spacer
tubes (B) as illustrated in figure 1.
! If the washing machine is built-in,
unscrew the 3 or 4 transportation
screws (A) and remove the 3 or
4 flat washers, rubber bungs and
plastic spacer tubes (B).
!
During the removal of the screws
occasionally spacer tubes fall
inside the product, these can be
remove by tilting the product forward
and recovering them from the floor
or inside the base of the machine.
! Cover the open transportation
screw holes with the 2 or 4
plastic caps included in the
instruction bag.
! Place the corrugated plastic
sheet, found on top of the
appliance during the unpacking
process, into the base of the
appliance as shown in figure 2
(according to the model,
consider version A, B or C).
A
A
A
A
B
B
B
B
1
3
2
1
3
1
2
A
C
B
2
In some models this operation
will not be necessary, because
the corrugated plastic sheet
will be already placed on the
bottom of the appliance.
WARNING:
keep packaging materials
away from children.
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6
! Connect the water hose to the water
supply tap (fig. 3) only using the hose
supplied with the appliance (do not
reuse old hose-sets).
! Some models may include one or more of
the following features:
! HOT&COLD (fig. 4):
water mains connection settings with hot
and cold water for higher energy savings.
Connect the grey tube to the cold water
tap and the red one to the hot water
tap. The machine can be connected to
the cold water tap only: in this case, some
programs may start a few minutes later.
! AQUASTOP (fig. 5):
a device located on the supply tube that
stops water flow if the tube deteriorates;
in this case, a red mark will appear in the
window “A” and the tube must be
replaced. To unscrew the nut, press the
one-way lock device "B".
! AQUAPROTECT – SUPPLY TUBE WITH
GUARD (fig. 6):
Should water leak from the primary
internal tube "A", the transparent
containment sheath "B" will contain water
to permit the washing cycle to complete.
At the end of the cycle, contact the
Customer Service Centre to replace the
supply tube.
! The washing machine should be installed
in its final position such that the water fill
hose is not kinked or trapped. The
corrugated drain hose should be inserted
into suitable drain pipe of between 50 cm
and 85 cm height above the floor using
the curved drain hose support. If an under
sink connection is used the drain hose
must be routed above the sink overfill
opening to prevent back siphoning. Care
must be taken to avoid kinking or trapping
the drain hose (fig. 7).
3
1
4
B
A
5
B
A
6
min 50 cm
max 85 cm
+2,6 mt
max
max 100 cm
min 4 cm
7
Hydraulic connections
Setting
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EN
7
! Level the appliance using the feet as
illustrated in figure 8:
a. turn the nut clockwise to release the
screw;
b. rotate the foot to raise or lower it until it
touches to the floor;
c. lock the foot, screwing in the nut, until it
tightens against to the bottom of the
washing machine.
! Plug in the appliance.
A
B
C
8
The detergent draw is split into 3
compartments as illustrated in figure 9:
! compartment "1": for prewash detergent;
! compartment “ ”: for special additives,
softeners, starch fragrances, etc.;
! compartment "2": for washing detergent.
A liquid detergent cup is also included IN
SOME MODELS (fig. 10). To use it, place it
in compartment "2". This way, liquid
detergent will only enter the drum at the
right time. The cup can also be used for
bleach when the “Rinse” program is
selected.
9
2
1
10
WARNING:
contact the Customer Service Centre
should the power cord need
replacement.
Detergent drawer
WARNING:
only use liquid products; the washing
machine is set to automatically dose
additives at each cycle during the last
rinse.
WARNING:
some detergents are not designed for
use in the dispenser drawer but are
supplied with their own dispenser that
is placed in the drum directly.
WARNING:
installation faults are not covered by
the manufacturers warranty.
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8
3. PRACTICAL TIPS
WARNING: when sorting laundry, make
sure:
- have eliminated metallic objects such as
hair clips, pins, coins, from laundry;
- to have buttoned pillow cases, closed
zips, tied loose belts and long robe
ribbons;
- to have removed rollers, hooks or clips
from curtains;
- to have carefully read clothing washing
labels;
- to have removed any persistent stains
using specific detergents.
! When washing rugs, bedcovers or other
heavy clothing, we recommend you avoid
the spinning cycle.
! To wash wool, make sure the item can be
machine washed and marked by the
“Pure virgin wool” symbol with the “Does
not mat” or “Machine washable” label.
A guide environmentally friendly and
economic use of your appliance.
Maximise The Load Size
! Achieve the best use of energy, water,
detergent and time by using the
recommended maximum load size.
Save up to 50% energy by washing a full
load instead of 2 half loads.
Do you need to pre-wash?
! For heavily soiled laundry only!
SAVE detergent, time, water and
between 5 to 15% energy consumption
by NOT selecting Prewash for slight to
normally soiled laundry.
Is a hot wash required?
! Pretreat stains with stain remover or soak
dried in stains in water before washing to
reduce the necessity of a hot wash
programme.
Save up to 50% energy by using a 60°C
wash programme.
Following is a quick guide with tips and
recommendations on detergent use at the
various temperatures. In any case, always
read the instructions on the detergent for
correct use and doses.
Load tips
Helpful suggestions for the user
When washing heavily soiled whites,
we recommend using cotton
programs of 60°C or above and a
normal washing powder (heavy duty)
that contains bleaching agents that at
medium/high temperatures provide
excellent results.
For washes between 40°C and 60°C
the type of detergent used needs to be
appropriate for the type of fabric and
level of soiling.
Normal powders are suitable for “white”
or colour fast fabrics with high soiling,
while liquid detergents or “colour
protecting” powders are suitable for
coloured fabrics with light levels of
soiling.
For washing at temperatures below
40°C we recommend the use of liquid
detergents or detergents specifically
labeled as suitable for low temperature
washing.
For washing wool or silk, only use
detergents specifically formulated for
these fabrics.
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EN
9
4. MAINTENANCE AND
CLEANING
To clean the washing machine exterior, use
a damp cloth, avoiding abrasives, alcohol
and/or solvents. To maintain a good wash
performance we recommend that the soap
drawer and pump filters are regularly
cleaned. A monthly service wash, using a
proprietary cleaner is also recommended.
! We recommend you clean the drawer to
avoid accumulating detergent and
additive residue.
! To do this, extract the drawer using slight
force, clean it with running water and
reinsert it in its housing.
! Ensure the siphon cap is correctly
refitted.
! The washing machine comes with a
special filter able to trap large residue,
such as buttons or coins, which could
clog the drain.
! Only available on certain models: pull out
the corrugated hose, remove the stopper
and drain the water into a container.
! Ensure all the water has been emptied
from the drum.
! Before unscrewing the filter, we
recommend you place an absorbent cloth
under it to keep the floor dry. A small
amount of water will come out of the filter
as you remove it - this is normal.
! Turn the filter counter-clockwise to the
limit stop.
! Remove and clean the filter; when
finished, replace it turning it clockwise.
The filter handle will be locked when it is
not possible to turn any further and the
handle is horizontal. Smearing a small
amount of liquid soap on the filter seal will
help refitting.
! Repeat the previous steps in reverse
order to reassemble all parts.
! Should the washing machine be stored in
an unheated room for a long period of
time, drain all water from tubes.
! Unplug the washing machine.
! Detach the tube from the drainage
system and clip on the rear of the
machine and lower it, fully draining water
into a bowl.
! Secure the drain tube with the drainage
system and clip on the rear of the
machine when finished.
! Keep the door glass and gasket clean.
Drawer cleaning
Filter cleaning
Suggestions for moves or
prolonged disuse
The manufacturers warranty only
covers faults within the product of a
mechanical or electrical nature.
Faults caused by handling,
installation or miss use are not
covered and may incur a charge for
any repair visit to resolve.
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5. QUICK USER GUIDE
This washing machine automatically adjusts
the level of the water to the type and
quantity of washing. This system gives a
reduction in energy consumption and a
saving in washing times.
! Turn on the washing machine and select
the required program.
! Adjust the washing temperature if
necessary and press the required "option"
buttons.
! Press the START/PAUSE button to start
washing.
Should power go out when the washing
machine is running, a special memory
saves the settings and, when power
returns, the machine resumes the cycle
from where it left off.
! At the end of the programme, the
message "End" will appear on the display
or, on some models, all wash stage
indicator lights will turn on.
! Turn off the washing machine.
For any type of wash, see the program
table and follow the operating sequence
as indicated.
Water pressure:
min 0.05 Mpa / max 0.8 Mpa
(0.05 MPa dispenses approximately 1 litre
of water in 10 seconds)
Spin r.p.m.: See rating plate.
Power input / Power current fuse amp /
Supply voltage: See rating plate.
6. CONTROLS AND
PROGRAMS
B
HGILMNE
C
OPF
D
Q
}
A
A
Touch Control (with ON/OFF
button)
B
START/PAUSE button
C
SPIN SPEED button
D
TEMPERATURE SELECTION
button
E
DELAY START button
F
RAPID / STAIN LEVEL button
G
PREWASH button
H
HYGIENE PLUS button
I
EXTRA RINSE button
L
ACTIVE STEAM button
M
FAVOURITES button
N
NIGHT & DAY button
O
Digital display
P
DOOR LOCKED indicator light
E+N
KEY LOCK
Q
ONE Fi EXTRA area
Program selection
Wait until the door locked light turns
off: about 2 minutes after the program
ends.
Technical data
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EN
11
1) ON/OFF button
Press for at least 1 second the ON/OFF
button to turn on the appliance. Switching
on, the related indicator will light on, as well
as the "X Red Light", waiting for the
selection of a washing programme. If a
programme is not selected within 30
seconds, the appliance will automatically
turn off. Waiting for the selection of the
programme the display is off.
2) PROGRAMME SELECTION button
Turning on the appliance is also possible by
pushing for at least one second the button
of a selected programme (the display will
light up, showing the parameters of the
selected cycle). To set another programme,
press the related button (the corresponding
indicator light will light up). To switch off the
appliance, press the ON/OFF button (for at
least 3 seconds).
3) BUTTON SELECTION indicators
They light up at the touch of the related
button.
4) "X Red Light"
It lights up at the pressing of any button of
the Touch Control, with a diffused lighting
fading to the edges.
It gradually turns off within 5 minutes since
the last touch of a button, in order to save
energy.
! Press to start the selected cycle.
ADD OR REMOVE ITEMS AFTER THE
PROGRAMMES HAS STARTED (PAUSE)
! Press and hold the START/PAUSE
button for about 2 seconds (some
indicator light and the time remaining
indicator will flash, showing that the
machine has been paused).
! Wait until the DOOR LOCKED light has
gone out before opening the door.
WARNING:
Don’t touch the display (and the Touch
Control) while inserting the plug because
the machines calibrates the systems
during the first seconds: touching the
display, the machine couldn’t work
property. In this case, remove the plug
and repeat the operation.
Touch Control
START/PAUSE button
Close the door BEFORE selecting the
button START/PAUSE.
When the START/PAUSE button has
been pressed, the appliance can take
few seconds before it starts working.
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12
! After you have added or removed items,
close the door and press the
START/PAUSE button (the programme
will start from where it left off).
CANCELLING THE PROGRAMME
! To cancel the programme, press the
ON/OFF button (for at least 3 seconds).
! Wait 2 minutes until the safety device
unlocks the door.
! By pressing this button, it is possible to
reduce the maximum speed, and if you
wish, the spin cycle can be cancelled.
spin speed cancelled.
! If the label does not indicate specific
information, it is possible to use the
maximum spin expected in the program.
! To reactivate the spin cycle press the
button until you reach the spin speed you
would like to set.
! It is possible to modify the spin speed
without pausing the machine.
! This button allows you to change the
temperature of the wash cycles.
cold wash.
! It is not possible to raise the temperature
over the maximum allowed for every
programme, in order to save the fabrics.
! This button allows you to pre-programme
the wash cycle to delay the start of the
cycle for up to 24 hours.
! To delay the start use the following
procedure:
- Set the required programme.
Before you open the door, please
check water level is below the door
opening to avoid flooding.
The option buttons should be selected
before pressing the START/PAUSE
button.
If an option is selected that is
not compatible with the selected
programme then the option indicator
first flashes and then goes off.
SPIN SELECTION button
To prevent damage to the fabrics, it is
not possible to increase the speed
over the maximum allowed for the
programme.
An over dosing of detergent can cause
excessive foaming. If the appliance
detects the presence of excessive foam,
it may exclude the spinning phase or
extend the duration of the program
and increase water consumption.
The machine is fitted with a special
electronic device, which prevents the
spin cycle should the load be
unbalanced. This reduces the noise
and vibration in the machine and so
prolongs the life of your machine.
TEMPERATURE SELECTION button
DELAY START button
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EN
13
- Press the button once to activate it (h00
appears on the display) and then press
it again to set a 1 hour delay (h01
appears on the display). The pre-set
delay increases by 1 hour each time the
button is pressed, until h24 appears on
the display, at which point pressing the
button again will reset the delay start to
zero.
- Confirm by pressing the START/PAUSE
button (the light on the display starts to
flash). The countdown will begin and
when it has finished the programme will
start automatically.
! It is possible to cancel the delay start by
pressing the ON/OFF button (for at least
3 seconds).
If there is any break in the power supply
while the machine is operating, a special
memory stores the selected programme
and, when the power is restored, it
continues where it left OFF
This button allows you to choose between
two different options, depending on the
selected programme.
- RAPID
The button becomes active when
you select the RAPID (14/30/44 Min.)
programme on the knob and allows you to
select one of three durations indicated.
- STAIN LEVEL button
! Once the programme has been selected
the wash time set for that programme will
be automatically shown.
! This option allows you to choose between
3 levels of wash intensity modifying the
length of the programme, depending on
how much the fabrics are soiled (can only
be used on some programmes as shown
in the table of programmes).
! This option allows you to make a prewash
and it is particularly useful for heavily
soiled loads (can be used only on
some programmes as shown in the
table of programmes).
! We recommend you use only 20% of the
recommended quantities shown on the
detergent pack.
With this option it is possible to hygienize
the clothes, the washing programme
reach a temperature of 60°C.
! This button allows you to add rinses at
the end of the washing cycle. The
maximum number of extra rinses is
related to the programme selected.
! This function has been studied for the
people with delicate and sensitive skin,
for which also a least residue of detergent
can cause irritations or allergies.
! It advises to also use this function for the
children items and in case of washings of
very dirty items, for which it is due to use
a lot of detergent, or in the washing of
toweling items whose fibres mostly have
the tendency to hold the detergent.
This button allows a specific treatment to
follow certain wash cycles (please refer to
the program table). The steam function
works by relaxing creases in wet garments
and as a result reduces the time needed to
iron these items. The fibres are regenerated
and refreshed by removing bad smells.
Every program provides a dedicated steam
treatment in order to ensure the maximum
cleaning efficiency according to the items
fabric type and colour.
RAPID / STAIN LEVEL button
PREWASH button
HYGIENE PLUS button
EXTRA RINSE button
ACTIVE STEAM button
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14
This function allows you to save the settings
of your two favourite personalised
programmes, including the temperature,
spin speed and soil level, so you can recall
them quickly.
How to memorize a programme for the
first time:
1)
Select the programme and the
options you want.
2)
Press the FAVOURITES button,
choosing either M1 or M2. You should
choose M1 if this is the first
programme you have saved.
3)
Keep your finger on the
FAVOURITES button for about 3
seconds to save the combination in
the chosen position.
Memorize a new programme when M1 &
M2 already have programmes saved:
1)
Set the programme and the options
you want.
2)
Press the FAVOURITES button for
about 3 seconds to save the
combination in the position M1. The
pre-existing saved programme in M1
will move in the position M2.
Start a program that is already
memorized:
! Press briefly the FAVOURITES button
(once for M1, twice for M2) and press the
START/PAUSE button.
! Once you recall a memorized program,
you can still change its options and
settings, pressing the corresponding
keys. In this case, the added options
won’t be memorized.
! This option reduces the intermediate spin
speed to 400 rpm, where applicable,
increase the water level during rinsing
and keep the laundry immersed in water
after the final rinse, in order to spread the
fiber perfectly.
! During the phase in which the water is
held in the tub, the relevant indicator light
blink to show that the machine is at a
standstill.
! Deselect the option to end the cycle with
a spin dry (which may be reduced or
cancelled using the appropriate button)
and emptying phase.
! Thanks to electronic control, the water in
the intermediate phases is emptied
silently, making this option very useful for
washing at night.
! Pressing simultaneously the buttons
NIGHT & DAY and DELAY START for
about 3 seconds, the machine allows
you to lock the keys. In this way, you can
avoid making accidental or unwanted
changes if a button on the display is
pressed accidently during a cycle.
! The key lock can be simply cancelled
by pressing the two buttons
simultaneously again or by pressing the
ON/OFF button (for at least 3 seconds).
FAVOURITES button
If you accidently select a memorized
program, simply turn the program
knob to select another one.
NIGHT & DAY button
KEY LOCK
Page 15
EN
15
The display’s indicator system allows you to
be constantly informed about the status of
the machine.
2
13 14
1
615 10 12 5
7 7 7 7 7
8 9 411
3
1) DOOR LOCKED INDICATOR LIGHT
! The indicator light is illuminated when the
door is fully closed.
! When START/PAUSE is pressed on
the machine with the door closed, the
indicator will flash momentarily and then
illuminate.
! Wait until the DOOR LOCKED light has
gone out before opening the door.
2) SPIN SPEED
This show the spin speed of the selected
programme that can be changed or omitted
by the relevant button.
spin speed cancelled.
3) WASH TEMPERATURE
This show the washing temperature of the
selected programme that can be changed
(where allowed) by the relevant button.
cold wash.
4) CYCLE DURATION
! When a programme is selected the
display automatically shows the cycle
duration, which can vary, depending on
the options selected.
! Once the programme has started you will
be kept informed constantly of the time
remaining to the end of the wash.
! The appliance calculates the time to the
end of the selected programme based
upon a standard loading, during the cycle,
the appliance corrects the time to that
applicable to the size and composition of
the load.
5) STAIN LEVEL INDICATOR LIGHTS
! Once the programme has been selected,
the indicator light will automatically show
the stain level set for that programme.
! Selecting a different stain level the
relevant indicator will light up.
6) EXTRA RINSES INDICATOR LIGHTS
The indicator lights show the extra rinses
selected by the relevant button.
7) OPTIONS INDICATOR LIGHTS
The indicator lights show the options that
can be selected by the relevant buttons.
8) Wi-Fi (some models only)
! In the models with the Wi-Fi option, the
icon indicates that the Wi-Fi system is
working.
! For all the information about the
functionality and the instructions for an
easy configuration of the Wi-Fi, please
refer to the "Download" section on
http://wizardservice.candy-hoover.com.
Digital Display
Close the door BEFORE selecting the
START/PAUSE button.
If the door is not properly closed,
the light will continue to flash for
about 7 seconds, after which the
start command will be automatically
delete. In this case, close the door
in the proper way and press the
START/PAUSE button.
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16
9) DELAY START INDICATOR LIGHT
This flashes when delay start has been set.
10) Kg MODE (function active only on
certain programmes)
! For the programmes where the "Kg
MODE" function is active, the appliance
in the first minutes it calculates the real
laundry loaded, updating the levels on the
display in real time.
Every levels shown on the display is the
20% of the maximum loading capacity.
When a programme is selected the
maximum capacity suggested is shown
on the display.
! Through every wash phase "Kg MODE"
allows to monitor information on the wash
load in the drum and in the first minutes
of the wash it:
- adjusts the amount of water required;
- determines the length of the wash cycle;
- controls rinsing according to the type of
fabric selected to be washed it;
- adjusts the rhythm of drum rotation for
the type of fabric being washed;
- recognizes the presence of lather,
increasing, if necessary, the amount of
water during rinsing;
- adjusts the spin speed according to the
load, thus avoiding any imbalance.
11) FAVOURITES
The indicator light show that the memory
function is working.
12) KEY LOCK INDICATOR LIGHT
The indicator light show that the keys are
locked.
13) TAP CLOSED INDICATOR LIGHT
Indicates that the machine is unable to load
the water: it is suggested to turn off the
machine, check that the tap is open and the
water pressure is not particularly low.
14) FILTER BLOCKED INDICATOR LIGHT
Indicates that the machine is not able to
drain the water: it is suggested to turn off
the machine, check that the filter is not
clogged or that the drain hose is not kinked
or crushed.
15) STANDARD COTTON PROGRAMMES
LIGHTS (see table of programmes)
The lights will light up when you select the
most efficient program in terms of water and
energy consumption, to wash cotton
garments with a normal grade of soil.
Page 17
EN
17
This appliance is equipped with ONE Fi
EXTRA technology that allows you to control
it remotely via App, thanks to Wi-Fi function.
MACHINE ENROLLMENT (ON APP)
! Download the Hoover Wizard App on
your device.
! Open the App, create the user profile and
enroll the appliance following the
instructions on the device display or the
"Quick Guide" attached on the machine.
NOTES:
ENABLE REMOTE CONTROL (VIA APP)
After the machine enrollment, every time
you want to manage it remotely through the
App, firstly you have to load the laundry, the
detergent, close the door and select the
ONE FI EXTRA position on the machine.
From that moment on you can manage it
through the App commands.
ONE Fi EXTRA
The Hoover Wizard App is available
for devices running both Android and
iOS, both for tablets and for
smartphones.
Get all the details of the ONE Fi EXTRA
functions by browsing the App in
DEMO mode.
Using an Android smartphone
equipped with NFC technology (Near
Field Communication), the enrollment
process is simplified (Easy Enrollment);
in this case, follow the instructions on
the phone display, PLACE AND KEEP
IT NEAR the ONE Fi EXTRA logo
on the machine dashboard, when
requested to do so by the App.
Place your smartphone so that the
NFC antenna on its back matches
the position of the ONE Fi EXTRA logo
on the appliance (as illustred below).
If you do not know the position of
your NFC antenna, slightly move the
smartphone in a circular motion over
the ONE Fi EXTRA logo until the App
confirms the connection. In order for
the data transfer to be successful, it is
essential TO KEEP THE SMARTPHONE
ON THE DASHBOARD DURING THESE
THE FEW SECONDS OF THE
PROCEDURE;
a message on the
device will inform about the correct
outcome of the operation and advise
you when it is possible to move the
smartphone away.
Thick cases or metallic stickers on
your smartphone could affect or
prevent the transmission of data
between machine and telephone. If
necessary, remove them.
The replacement of some components
of the smartphone (e.g. back cover,
battery, etc...) with non-original ones,
could result in the NFC antenna removal.
Page 18
18
PROGRAMME
(MAX.) *
1)
2
1
(see control panel)
(MAX.)
2 1
All In One 20°C
4)
4
4,5
5,5 6 6,5 7 8
8
20°
All Hygiene
4)
4
4,5
5,5 6 6,5 7 8
8
60°
All In One 49 Min.
6 7 8 9 10
11
12
13
40°
Delicates
4)
2
2,5
2,5
2,5
2,5
2,5 3 3
40°
Rinse
- - - - - - -
-
-
Mixed &
Coloured
2)
4)
3
3,5 4 4,5 5 5,5 6 6,5
40°
( )
Wool & Silk
1 1 2 2 2 2 2,5
2,5
30°
**
2)
4)
6 7 8 9 10
11
12
13
90°
( )
14'
1 1 1,5
1,5
1,5
1,5 2 2
30°
Rapid
3)
14-30-44 Min.
30'
2
2,5
2,5
2,5
2,5
2,5 3 3
30°
44'
3
3,5
3,5
3,5
3,5
3,5 4 4
40°
Drain & Spin
- - - - - - -
-
-
Position that you have to select when you want to enable remote control through
the App (via Wi-Fi). If the machine is not enrolled on the app yet, pressing the
START/PAUSE button on the appliance will perform the "Auto-Hygiene" cycle,
made to clean the drum.
Table of programmes
Page 19
EN
19
Please read these notes:
* Maximum load capacity of dry clothes,
according to the model used (see control
panel).
( )
Only with PREWASH option
selected (programmes with
PREWASH option available).
(Only for models with liquid
detergent compartment)
When only a limited number of
articles have stains which require
treatment with liquid bleaching
agents, preliminary removal of
stain can be carried out in the
washing machine.
Pour the bleach into the liquid
bleach container, inserted into the
compartment marked "2" in the
detergent drawer, and set the
special programme RINSE.
When this phase has terminated,
turn the programme selector to
the OFF position, add the rest of
the fabrics and proceed with a
normal wash on the most suitable
programme.
1)
When a programme is selected,
on the display is shown the
display shows the recommended
wash temperature that can be
reduced (where allowed) by the
relevant button.
2)
For the programmes shown you
can adjust the duration and
intensity of the wash using the
STAIN LEVEL button.
3)
Selecting the RAPID program on
the knob, it will be possible to
select with the RAPID button, one
of the three rapid programs
available among 14’, 30’ and 44’.
4)
Steam Function Available.
** STANDARD COTTON PROGRAMMES
ACCORDING TO (EU) No 1015/2010 and
No 1061/2010.
COTTON PROGRAMME WITH A
TEMPERATURE OF 60°C.
COTTON PROGRAMME WITH A
TEMPERATURE OF 40°C.
These programmes are suitable to
clean normally soiled cotton laundry and
they are the most efficient programmes
in terms of combined energy and water
consumptions for washing cotton
laundry.
These programmes have been
developed to be compliant with the
temperature on the wash label on the
garments and the actual water
temperature may slightly differ from the
declared temperature of the cycle.
Page 20
20
To clean different types of fabrics and
various levels of dirt, the washing machine
has specific programs to meet every need
of washing (see table of programmes).
ALL IN ONE technology
This washing machine is equipped with an
innovative system with an high pressure jet
that sprays a mixture of water and
detergent directly into the load. The special
motor movement used in this machine
manages the drum movement during the
start up of each programme, in conjunction
with the high pressure jet spraying the
detergent mixture into the load, the cycle
includes a set of spin actions that helps the
detergent solution to penetrate into the
fibers, helping dirt removal and ensuring
the best available wash performance. The
ALL IN ONE system is also used during the
water load phases where the high pressure
jet aids the complete removal of detergent
residues trapped in the clothes
All In One 20°C
Thanks to ALL IN ONE technology, this
innovative programme, allows you to wash
fabrics such as cottons, synthetics and
mixed fabrics at 20°C with a performance
which is comparable to a 40°C wash. The
consumption of this program is about 50%
of a conventional 40°C. Cottons wash.
IMPORTANT WASH PERFORMANCE
ADVICE:
! New, coloured garments should be washed
separately for at least 5 or 6 washes.
! Certain large dark items such as jeans
and towels should always be washed
separately.
! Never mix NON COLOURFAST fabrics.
All Hygiene
Thanks to the ALL IN ONE technology, this
program ensures deep cleaning by
optimizing the cycle in terms of temperature
and rinses, eliminating allergens and
detergent residues. Ideal for sensitive skin.
Designed for cotton garments, it provides a
60°C temperature and is recommended for
a reduced load.
All In One 49 Min.
This programme allows you to wash mixed
fabrics such as cottons, synthetics and
mixed fabrics in only 49 minutes, using the
full load of the washing machine, at 40°C
(or less) temperature. This programme is
particularly suited to slightly dirty fabrics.
Delicates
This program has reduced periods of drum
rotation during the cycle and is particularly
suitable or washing delicate fabrics. The
wash cycle and rinses are carried out with a
high level of water to ensure the best
performance.
Rinse
This program performs 3 rinses with an
intermediate spin (which can be reduced or
excluded by using the appropriate button) . It
is used for rinsing any type of fabric, for
example after a wash carried out by hand.
Mixed & Coloured
The washing and rinsing optimise the speed
and rhythm of the drum action and water
levels. The gentle spin, ensures a reduced
formation of creases in the fabric.
Wool & Silk
This programme allows a delicate washing
cycle, particularly suited to garments specified
as "Machine-Washable" Wool fabrics and
laundry items made from Silk or specified as
"Wash as Silk" on the fabric label.
Cottons
This program is suitable to clean normally soiled
cotton laundry and it is the most efficient program
in terms of combined energy and water
consumptions for washing cotton laundry.
Rapid (14-30-44 Min.)
Washing cycle suggested for low loads and
slightly dirty. With this program it is
recommended to reduce the quantity of
detergent normally used, in order to avoid
unnecessary waste. Selecting the RAPID
program and acting on the button you can
choose one of three programs available.
Programmes selection
Page 21
EN
21
Drain & Spin
The program completes the drain and a
maximum spin. It is possible to delete or
reduce the spin with the SPIN SPEED button.
ONE Fi EXTRA
Position that you have to select when you
want to enable remote control through the
App (via Wi-Fi). In this case, the start of cycle
will take place through the App commands.
If the machine is not enrolled on the app yet,
pressing the START/PAUSE button on the
appliance will perform the "Auto-Hygiene"
cycle, made to clean the drum. Designed to
sanitize the drum, remove bad smells and
extend the life of the appliance, make sure
there is no load in the drum before starting
the "Auto-Hygiene" cycle and use a
proprietary washing machine cleaning agent
or powder detergent. Leave the door of the
machine open at the end of the cycle to allow
the drum to dry. Recommended every 50
washes.
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22
7. THROUBLESHOOTING AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
ERROR CODE FORMAT
Error shown
Possible causes and practical solutions
E2 (with display)
2 flashes of the LEDs
(without display)
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn’t bent, kinked or trapped.
Make sure the drain pipe is at the proper height (see installation section).
Close the water supply tap, unscrew the filler hose from the back of
the washing machine and make sure the “anti-sand” filter is clean
and not blocked.
E3 (with display)
3 flashes of the LEDs
(without display)
The washing machine does not drain water.
Make sure the filter is not clogged.
Make sure the drain hose isn’t bent, kinked or trapped.
Make sure the home drainage system is not blocked and is allowing
water to flow through without obstruction. Try to drain the water in the sink.
E4 (with display)
4 flashes of the LEDs
(without display)
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
E7 (with display)
7 flashes of the LEDs
(without display)
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If the door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code
Turn off and unplug the washing machine, wait a minute. Turn on the
machine and restart a program. If the error occurs again contact an
Authorised Customer Service Centre directly.
! Models with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
! Models without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).
Page 23
EN
23
OTHER ANOMALIES
Problem
Possible causes and practical solutions
The washing machine
does not work / start
Make sure the product is plugged into a working supply socket.
Make sure power is on.
Make sure the wall socket is working, testing it with another
appliance such as a lamp.
The door may not be correctly closed: open and close it again.
Check whether the required program was correctly selected and the
start button pressed.
Make sure the washing machine is not in pause or time delay mode.
Water leaked on the
floor near the
washing machine
This may be due to a leak from the seal between the tap, supply
hose and fill valve; in this case, replace it and tighten the hose
connections correctly.
Make sure the front filter is correctly closed.
The washing machine
does not spin
The machine is fitted with a detection system that protects the load
and product from damage if the load is not balanced before spinning.
This may result in:-
• The machine attempts to balance the load, increasing the time of
spin.
• Reduction of the speed of spin to decrease vibrations and noise.
• The spin cycle aborting to protect the machine and load.
If this is experienced remove the load de-tangle it, reload it and
restart the spin program.
This could be due to the fact that water has not been completely
drained: wait a few minutes. If the problem persists, see Error 3
section.
Some models include a "no spin" function: make sure it is not
selected.
Check which options are selected and their effect on the spin cycle.
Excessive detergent can impede the spin cycle, ensure the correct
amount of detergent is being used.
Strong vibrations /
noises are heard
during the spin cycle
The washing machine may not be fully levelled: if necessary, adjust
the feet as indicated in the specific section.
Make sure transport screws, rubber bungs and spacer tubes were
removed.
Make sure there are no foreign objects inside the drum (coins,
hinges, buttons, etc…).
The standard manufacturer warranty covers faults caused by electrical or
mechanical faults in the product due to an act or omission of the manufacturer. If
a fault is found to be caused by factors outside the product supplied, miss-use or
as a result of the instructions on use not being followed, a charge may be
applied.
Page 24
24
The use of ecological detergents without
phosphates may cause the following effects:
- cloudier rinse drain water: This effect is
tied to the suspended zeolites which do not
have negative effects on rinse efficiency.
- white powder (zeolites) on laundry at
the end of the wash: this is normal, the
powder is not absorbed by fabric and does
not change its colour.
To remove the zeolites, select a rinse
programme. In the future consider using
slightly less detergent.
- foam in the water at last rinse: this does
not necessary indicate poor rinsing.
Consider using less detergent in future
washes.
- abundant foam: This is often due to the
anionic surfactants found in the detergents
which are hard to eliminate from laundry.
In this case, do not re-rinse to eliminate
these effects: it will not help at all.
We suggest conducting a maintenance
wash using a proprietary cleaner.
If the problem persists or if you suspect a
malfunction, immediately contact an
Authorised Customer Service Centre.
It is always recommended to use original
spare parts, that are available at our
Authorised Customer Service Centres.
WIRELESS PARAMETERS
(for model with NFC function)
Parameter
Specifications
Wireless Standard
ISO/IEC 14443
Type A and NFC
Forum Type 4
Frequency band
13,553-13,567
MHz (centre
frequency 13,560
MHz)
Magnetic field limit
< 42dBµA/m (at 10
meters)
With this the Candy Hoover Group Srl,
declares that this appliance marked with
complies with the essential requirements
of the Directive 2014/53/EU. To receive a
copy of the declaration of conformity, please
contact the manufacturer at:
www.candy-group.com
The manufacturer declines all
responsibility for any printing errors in
the booklet included with this product.
Moreover, it also reserves the right to
make any changes deemed useful to its
products without changing their
essential characteristics.
Warranty
The product is guaranteed under the
terms and conditions stated on the
certificate included with the product. The
warranty certificate must be duly filled in
and stored, so as to be shown to the
Authorised Customer Service Centre in
case of need. Proof of purchase must
be made available at the time of any
warranty related repair.
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- DWFT/DWFTS - AH (6÷13) -
17.03 - 43018007 - Canon Italia - Business Services Channel
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