Hoover Hushtone, CH95413 User Manual

HUSHTONE™

CORDLESS UPRIGHT VACUUM

USER MANUAL

For use with model CH95413.

IMPORTANT:

READ CAREFULLY BEFORE
ASSEMBLY AND USE. THIS PRODUCT IS
INTENDED FOR COMMERCIAL USE ONLY.

Appearance of the product may dif fer slightly from the images depicted.

2

Welcome.

Thank you for choosing a Hoover® Commercial product.

IF YOU NEED ASSISTANCE

Please call 1-800-944-9200 US, 1-800-263-6376 CAN
(Mon-Fri 8am-7pm EST) to speak with a customer service representative;
or visit our website at HooverCommercial.com.

3

Table of Contents

Safety Instructions 4-5

Product Features 6-7

Tools 8

Attaching The Tools

9

Getting Started 10

M-PWR

™

40V Battery & Charger 10

Using Your HushTone™ Cordless Upright Vacuum

11-13

Maintenance 14

Performance Indicator

14

How To Replace The Filter Bag

15

How To Check For Clogs

16

Filters

17-19

Removing Brushroll & Belt

20-21

Troubleshooting 22

Warranty 23

French 25

Spanish 49

4

IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS!

IMPORTANT: READ CAREFULLY BEFORE ASSEMBLY AND USE. WHEN

USING AN ELECTRICAL APPLIANCE, BASIC PRECAUTIONS SHOULD ALWAYS BE
FOLLOWED, INCLUDING THE FOLLOWING: READ ALL INSTRUCTIONS

BEFORE USING THIS APPLIANCE.

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:

•

Fully assemble before operating.

•

Do not use the unit, store or charge battery outdoors or on wet or damp surfaces. Do not allow charger to get wet.

•

Do not allow to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary

when used by or near children. To avoid injury or damage, keep children away from product, and do not allow
children to place fingers or other objects into any openings.

•

Use only as described in this manual. Use only manufacturer’s recommended attachments and products.

•

Do not use charger with damaged cord or plug. If appliance or charger is not working as it should, has been

dropped, damaged, left outdoors, or dropped into water, take it to a service center prior to continuing use.

•

Do not pull or carry charger by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or

corners. Do not place product on cord. Do not run appliance over cord. Keep cord away from heated surfaces.

•

Do not unplug charger by pulling on cord. To unplug charger, grasp the plug, not the cord.

•

Do not handle charger — including charger plug and charger terminals, or appliance — with wet hands.

•

Do not incinerate the charger, battery, or appliance even if it is severely damaged. The batteries can explode in a fire.

•

Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything

that may reduce air flow.

•

Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts. Brushroll continues
to rotate when in the upright position.

•

Use extra care when cleaning on stairs. To avoid personal injury or damage and to prevent the cleaner from falling,

always place cleaner at bottom of stairs on floor. Do not place cleaner on stairs or furniture as it may result in
injury or damages.

•

This product includes rechargeable lithium-ion batteries. Do not expose batteries to high temperatures, as they

may catch fire and/or explode.

•

Do not expose battery to crushing, incineration or similar actions.

•

Do not dispose of battery in a fire or trash compactor. See battery disposal section for directions.

•

Do not attempt to disassemble battery.

•

Unplug the charger from the outlet before any routine cleaning or maintenance.

•

Leaks from battery cells can occur under extreme conditions. If any liquid gets on the skin wash quickly with soap

and water. If any liquid gets into the eyes, do not rub eyes, immediately flush them with clean water continuously
for a minimum of 15 minutes. Seek medical attention immediately.

•

Use only the charger (

Hoover

Commercial Part #CH90002) supplied by

Hoover

Commercial to recharge.

•

Use only the battery (Hoover Commercial Part #CH90040) supplied by Hoover Commercial. Other batteries may

burst causing serious personal injury or damage.

•

Do not touch or insert objects into battery pack or charger terminals.

•

The charger is for indoor use only. Be sure to always keep the battery and charger in a dry place.

•

Do not attempt to short circuit the battery or charger terminals.

•

Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas

where they may be present.

•

Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.

•

Do not use without Filters and/or Dust Bag in place.

•

Always turn off this appliance before connecting or disconnecting wand or tools.

•

Prevent unintentional starting. Ensure the switch is in the off-position before connecting to battery pack, picking

up or carrying the appliance. Carrying the appliance with your finger on the switch or energizing appliance that
have the switch on invites accidents.

•

Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing

appliance. Such preventative safety measures reduce the risk of starting the appliance accidentally.

•

Recharge only with the charger specified by the manufacturer. A charger that is suitable for one type of battery

pack may create a risk of fire when used with another battery pack.

•

Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.

5

SAFETY INSTRUCTIONS

•

When battery pack is in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws, or

other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals
together may cause burns or a fire.

•

Under abusive conditions, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs,

flush with water. If liquid contacts eyes, additionally seek medical help. Liquid ejected from the battery may cause
irritation or burns.

•

Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit

unpredictable behavior resulting in fire, explosion or risk of injury.

•

Do not expose battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above

265°F may cause explosion.

•

Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range

specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage
the battery and increase the risk of fire.

•

Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that

the safety of the product is maintained.

•

Do not modify or attempt to repair the appliance or the battery pack (as applicable) except as indicated in the

instructions for use and care.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

•

Use on dry floor only.

•

Avoid picking up hard, sharp objects with this product, as they may cause damage.

•

Store appropriately indoors in a dry place. Do not expose machine to freezing temperatures.

•

Brushroll continues to rotate while product is turned on and handle is in the upright position. To avoid damage to carpet,

rugs and flooring, avoid tipping cleaner or setting it on furniture, fringed area rugs or carpeted stairs during tool use.

•

Do not use sharp objects to clean out hose as they can cause damage.

•

With brushroll on, do not allow cleaner to sit in one location for an extended period of time as damage to floor can result.

WARNING:

TO REDUCE THE RISK OF ELECTRIC SHOCK, THE CHARGER HAS A
POLARIZED PLUG (ONE BLADE IS WIDER THAN THE OTHER). THIS PLUG WILL FIT IN A
POLARIZED OUTLET ONLY ONE WAY. IF THE PLUG DOES NOT FIT FULLY IN THE OUTLET,
REVERSE THE PLUG. IF IT STILL DOES NOT FIT, CONTACT A QUALIFIED ELECTRICIAN
TO INSTALL THE PROPER OUTLET. DO NOT CHANGE THE PLUG IN ANY WAY.

WARNING: THIS PRODUCT CONTAINS CHEMICALS, KNOWN TO THE STATE OF
CALIFORNIA TO CAUSE CANCER AND BIRTH DEFECTS OR OTHER REPRODUCTIVE
HARM. WASH HANDS AFTER USING.

BATTERY DISPOSAL WARNING: RISK OF EXPLOSION OR EXPOSURE
TO TOXIC MATERIAL.

CAUTION:

The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not
disassemble, heat above manufacturer’s maximum temperature limit (60°C/140°F), or incinerate. Replace battery with
Hoover Commercial Battery Part #CH90040 only. Use of another battery may present a risk of fire or explosion. Dispose
of used battery promptly. Keep away from children. Do not disassemble and do not dispose of in fire. Do not attempt to
disassemble the battery or remove any component projecting from the battery terminals. The battery and charger have
no user serviceable parts. Fire or injury may result. Prior to disposal, protect exposed terminals with heavy insulating tape
to prevent shorting.

LITHIUM-ION BATTERIES:

The battery must be collected, recycled or disposed of in an environmentally
sound manner. The EPA certified RBRC Battery Recycling Seal on the lithium-ion (Li-ion) battery indicated Techtronic
Industries, a corporate affiliate of Hoover Commercial, is voluntarily participating in an industry program to collect
and recycle these batteries at the end of their useful life, when taken out of service in the United States or Canada.
The RBRC program provides a convenient alternative to placing used Li-ion batteries into the trash or the municipal
waste stream, which may be illegal in your area. Please visit www.rbrc.org/call2recycle/
for information on Li-ion battery recycling and disposal bans/restrictions in your area.
Hoover Commercial involvement in this program is part of our commitment to preserving our
environment and conserving our natural resources.

6

Product Features

Carton Contents

A

Handle

B

Bag Cover Door

C

HEPA Filter

D

Crevice Tool

E

Dusting Brush

+ User Manual

+ Quick Guide

F

M-PWR™40V Li-ion Battery*

G

M-PWR™40V Dual-Bay Charger*

*SOL D SE PARATELY

7

PRODUCT FEATURES

A

B

C

D

E

F

G

8

Tools

CAUTION

NOT TO BE USED FOR GROOMING A PET.

NOTE: Accessory tools can be used with the quick clean built-in wand.

Upholstery Tool: For upholstered

furniture, draperies, mattresses,
clothing and carpeted stairs.

Crevice Tool: For extended reach
into tight spaces, corners, and along
edges of dresser drawers, furniture,
stairs and baseboards.

9

TOOLS

Attaching the Tools

3

To use hose end, press release
tab and pull from wand handle.

CAUTION

BRUSHROLL CONTINUES TO TURN WHILE VACUUM IS TURNED ON AND HANDLE IS IN UPRIGHT
POSITION. TO AVOID DAMAGE TO CARPET, RUGS, FURNITURE, AND FLOORING, AVOID TIPPING VACUUM OR SETTING IT ON FURNITURE,
FRINGED AREA RUGS, OR CARPETED STAIRS DURING USE. USE EXTRA CARE WHEN CLEANING ON STAIRS. TO AVOID PERSONAL INJURY
OR DAMAGE AND TO PREVENT THE CLEANER FROM FALLING, ALWAYS PLACE CLEANER AT BOTTOM OF STAIRS ON FLOOR. DO NOT
PLACE CLEANER ON STAIRS OR FURNITURE AS IT MAY RESULT IN INJURY OR DAMAGES. WHEN USING TOOLS, ALWAYS INSURE HANDLE
IS IN UPRIGHT POSITION.

1

For extended reach, remove wand
from holder by pulling straight up
and out.

2

Push tools firmly into wand end.
When finished, twist and pull to
remove.

WARNING

ALWAYS TURN OFF THIS APPLIANCE BEFORE CONNECTING OR DISCONNECTING WAND OR TOOLS.

10

M-PWR™40V Battery & Charger (Sold Separately)

1

To charge the battery, slide battery
into charger. Push backward until
battery clicks into place and LED
Status Indicator is lit.

3

When charging, the fully lit LEDs
on the battery will indicate charge
level.

2

Charger LED Status Indicator will
turn green when battery is fully
charged.

4

To remove battery, press the
release button and slide battery
forward while holding down on
charger base.

NOTE: Batteries are shipped in a low charge condition to prevent possible problems. You should
charge them before first use.

Only one battery is charged at a time. When two batteries are in place, the battery with the most
power remaining will be charged first. This ensures the fastest time to full charge.

CHARGING AMBIENT TEMPERATURE RANGE: 5 °C – 50 °C (41 °F – 122 °F)

10%–33% Charged

0%–10% Charged

33%–66% Charged

66%–100% Charged

11

GETTING STARTED

Getting Started

NOTE: Do not use vacuum without both filter bag and HEPA filters in place.
NOTE: Battery should be fully charged before use. Refer to page 10 for charging instruction.
AMBIENT TEMPERATURE RANGE: 0 °C – 40 °C (32 °F – 104 °F)

1

Insert handle
firmly into
housing.

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING.

2

Press latch to lock to
the handle into place.

3

Insert accessory tools
into holders.

4

Rotate lever to
ensure secure
vacuum bag fit.
Note: bag door will
not close if vacuum
bag is not properly
installed.

5

Rotate height adjust
lever to desired level.
If vacuum is difficult
to push, turn knob to
next higher setting.

CAUTION

NOT TO BE USED FOR GROOMING A PET.

12

6

Insert battery into housing by
grasping the integrated handle
and pushing firmly in until battery
locks into place.

8

Turn vacuum on by
pressing switch forward
or back to select desired
power level.

Press backward to
the ON position ( I ) for
normal cleaning and less
disruption, with lower
decibel noise levels.

Press forward to the
BOOST position ( II ) when
more power is desired, for
cleaning entry rugs or high
traffic areas.

Turn off by locating switch
in middle position ( O ).

7

Push handle release
pedal with foot and pull
back on handle.

9

To remove battery, grasp the
integrated handle while pressing
the release button. Slide out from
housing by pulling while holding
down release button.

Getting Started

IF YOU NEED ASSISTANCE

Please call 1-800-944-9200 US, 1-800-263-6376 CAN
(Mon-Fri 8am-7pm EST) to speak with a customer service representative;
or visit our website at HooverCommercial.com.

13

GETTING STARTED

14

Maintenance

Any other servicing should be done by an authorized Hoover Commercial service representative.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into
water, take it to a service center prior to continuing use.

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING.

1

Check filter bag. Change, if full.

2

Check for clogs in
nozzle,hose, and bag inlet.
Clear any obstructions.

NOTE: When using the vacuum to pick up very fine dust, such as sawdust or drywall dust, it will be
necessary to replace the bag and clean the filters at more frequent intervals to maintain maximum
pick-up power. Fine dust will clog bag pores and reduce suction, prior to bag becoming full.

Performance Indicator

Alerts the user of a clog or full bag for optimal cleaning.

If color changes from green to red, check the following conditions:

15

1

Pull orange release

latch to open bag door.

5

Rotate orange lever

into locking position.

2

Rotate orange bag

release lever to unlock
bag holder.

3

Pull orange tab to

remove bag.

6

Tuck bottom corners of bag

inside lower tabs. Ensure door
latch clicks into place. Make
sure bag does not interfere
with door seal.Note: Door will
not shut unless lever is in the
locking position.

4

Slide bag replacement

into bag holder until
bag is securely in
place.

IMPORTANT DO NOT CLEAN OLD FILTER BAG AND REUSE. DISCARD USED FILTER BAG. DO NOT VACUUM WITHOUT

FILTER BAG IN PLACE.

How To Replace The Filter Bag

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING.

REPLACEMENT BAGS

Allergen 10 Pack Part No. AH10170

MAINTENANCE & HOW TO REPLACE THE FILTER BAG

16

1

Remove flex hose by pressing the

orange release button and pulling
down on the upper hose cuff.
Check hose inlet for obstructions

2

Remove flex hose by twisting

hose counter clockwise and
pulling through lower holder.
Straighten hose and check for
obstructions.

How to Check for Clogs

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING.

17

HOW TO CHECK FOR CLOGS & FILTERS

1

To remove, push down on tab
and pull out filter housing

2

Lift out and hand rinse in cold
water under low pressure. Rinse
only with open side facing up.
Allow to dry and reposition into
filter housing, pushing firmly on
tab to snap into place.

IMPORTANT

ALLOW FILTER TO DRY COMPLETELY BEFORE REPLACING. DRY FILTER ON EDGE SO AIR CIRCULATES

ON BOTH SIDES OF FILTER. THIS MAY TAKE UP TO 24 HOURS.

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY – REMOVE BATTERY BEFORE CLEANING OR SERVICING.

DO NOT OPERATE VACUUM WITHOUT BOTH INLET FILTER AND FINAL FILTERS IN PLACE.

Filters

HEPA MEDIA FINAL FILTER

The final filters assist in the filtration process to return cleaner air to the room. This unit has been
equipped with a Service Filter Indicator. When the light flashes, follow procedures for cleaning the
HEPA final filter below.

REPLACEMENT FILTER

Inspect HEPA Media Final Filter every month, rinsing when necessary. Check for
wear of media and replace if pleats are damaged. Change filter regularly to maintain
maximum performance.
HEPA Media Final Filter Part No. 440007773

NOTE: To reset the timer on the Filter indicator, press and hold the reset button until
light stops flashing.

18

HEXAGUARD™ ACTIVATED CARBON FILTER

1

To remove from filter
housing, pull from top.
Do not rinse.

2

To replace, align tabs into
correct openings and rotate
toward housing. Be sure to
press firmly into place.

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY – REMOVE BATTERY BEFORE CLEANING OR SERVICING.

DO NOT OPERATE VACUUM WITHOUT BOTH INLET FILTER AND FINAL FILTERS IN PLACE.

Filters

REPLACEMENT FILTE R

Replace HexaGuard™ Filter yearly for optimum performance.

Part No. 440007787

19

FILTERS

1

If the filter becomes dirty, pull
off the grill and lift out the filter.
Hand rinse in cold water under
low pressure. Let filter dry for 24
hours. Reposition dry filter and
snap grill into place.

IMPORTANT

ALLOW FILTER TO DRY COMPLETELY BEFORE REPLACING. DRY FILTER ON EDGE SO AIR CIRCULATES

ON BOTH SIDES OF FILTER. THIS MAY TAKE UP TO 24 HOURS.

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY – REMOVE BATTERY BEFORE CLEANING OR SERVICING.

DO NOT OPERATE VACUUM WITHOUT BOTH INLET FILTER AND FINAL FILTERS IN PLACE.

REPLACEMENT FILTE R

Inspect Inlet Filter every 2 weeks to keep vacuum running at peak performance.
Part No. 440010684

INLET FILTER

The Inlet filter protects the motor from damage.

20

LUBRICATION

The motor and brushroll are equipped with bearings which contain sufficient lubrication for their
lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor or brushroll.

Removing Brushroll

CAUTION

TO REDUCE THE RISK OF INJURY FROM MOVING PARTS: REMOVE BATTERY BEFORE SERVICING.

1

Slide orange tabs toward center.

2

Slide rear tab back, into

unlock position.

3

Remove bottom plate.

4

Pivot Brushroll out then

remove worn or broken belt,
and replace. Make sure belt is
centered on motor shaft and
sits properly within brushroll
grooves before placing back
into unit.

21

REMOVING BRUSHROLL & BELT

CAUTION

TO REDUCE THE RISK OF INJURY FROM MOVING PARTS: REMOVE BATTERY BEFORE SERVICING.

5

Check brushroll for wear using

a business card or credit card.
If card does not touch bristles,
replace brushroll.

REPLACEMENT BRUSHROLL

CH95413 (with intelliBelt) Part No. 440007802

Any other servicing should be done by an authorized service representative.
If appliance is not working as it should, has been dropped, damaged, left outdoors,
or dropped into water, take it to a service center prior to continuing use.

22

FLASHING
GREEN

SOLID
GREEN

FLASHING

YELLOW

SOLID

YELLOW

FLASHING
RED

Battery
Charging

Fully Charged

Indicates battery is
on sequential standby
waiting to be charged.

Leave Battery on
Charger. It’s too
hot or cold to charge.

Call us at

1-800-944-9200

Troubleshooting

Any other servicing should be done by an authorized service representative.

If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into
water, take it to a service center prior to continuing use.

WARNING

TO REDUCE THE RISK OF PERSONAL INJURY: REMOVE BATTERY BEFORE CLEANING OR SERVICING.

Charging a hot
Battery Pack:

When using a vacuum continuously,

the battery may become hot. A hot

battery may be placed directly on the
charger but charging will not begin
until the battery temperature cools
to within an acceptable temperature
range. When a hot battery is placed
on the charger, the Yellow LED will
remain lit until the battery is cool
enough to begin charging.

Charging a cold
Battery Pack:

A cold battery may be placed directly
on the charger but charging will not

begin until the battery temperature
warms to within an acceptable

temperature range. When a cold

battery is placed on the charger, the

Yellow LED will remain lit until the

battery is warm enough to begin

charging.

What does it mean when
Charger light is...

Problem Possible Cause Possible Solution

Vacuum won’t run 1. Your battery may not be

inserted properly.

1. Make sure the battery is fully seated in
battery cavity.

2. Your battery may not be
charged.

2. Check the Charge Level Indicator and
charge the battery if it’s low.

3. Your battery may be too hot. 3. Remove battery and let cool for 30 minutes,
replace battery and retry or replace with
second charged battery.

4. There may be internal

component damage.

4. Call for service: 1-800-944-9200.

Bag Check Indicator
has turned red
OR Vacuum won’t pick
up OR Low suction

1. Filter Bag full and/

or clogged.

1. Empty Filter Bag - Pg. 15

2. Broken or worn belt. 2. Replace belt - Pg. 20

3. Brushroll and/ or Hose

clogged.

3. Check Hose - Pg. 16
Check Brushroll - Pg. 20-21

4. Carpet height setting
is incorrect.

4. Set Carpet Height Adjustment to
appropriate setting for carpet being
cleaned - Pg. 10

Dust escaping
from vacuum

1. Filter Bag full. 1. Empty Filter Bag - Pg. 15

2. Filter Bag not installed
correctly.

2. Review Filter Bag removal &
replacement - Pg. 15

3. Hose not installed correctly. 3. Review Hose installation.